Xerox VersaLink C505 User Manual Download Page 217

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To resolve the error displayed on the control panel, you must clear all paper from the paper path.

1. Remove any paper from the Bypass Tray.

2. Grasp both sides of the Bypass Tray, then pull it straight out of the printer.

3. Remove Tray 1 from the printer.

Xerox

VersaLink

C505 Color Multifunction Printer

User Guide

217

Troubleshooting

Summary of Contents for VersaLink C505

Page 1: ...VERSION 3 0 JUNE 2018 702P05451 Xerox VersaLink C505 Color Multifunction Printer User Guide ...

Page 2: ...nited States and or other countries Microsoft Windows Vista Windows OneDrive and Windows Server are registered trademarks of Microsoft Corporation in the United States and other countries The ENERGY STAR and ENERGY STAR mark are registered United States trademarks Wi Fi CERTIFIED Wi Fi Direct is a trademark of the Wi Fi Alliance Novell NetWare NDPS NDS IPX and Novell Distributed Print Services are...

Page 3: ...Options 25 Control Panel 25 Power Options 28 Powering On the Printer or Exiting Low Power or Sleep Mode 28 Restarting Placing in Sleep Mode or Powering Off the Printer 29 Accessing the Printer 30 Logging In 30 Smart Card 30 Introduction to Apps 31 Information Pages 32 Printing Information Pages 32 Configuration Report 33 The Embedded Web Server 34 Accessing the Embedded Web Server 34 Finding the I...

Page 4: ...ng or Showing an App on the Home Screen 61 Rearranging Apps on the Home Screen 61 Customizing or Personalizing the Apps 62 Customizing or Personalizing the Feature List 62 Customizing or Personalizing the Entry Screen 62 Saving Presets 63 Removing App Customization using the Control Panel 63 Customizing App Default Settings 64 Removing Personalizations using the Embedded Web Server 64 Creating and...

Page 5: ...anning to an Email Address 104 Scanning to a User Home Folder 105 Scanning to a USB Flash Drive 106 Scan to Desktop 107 Scanning to a Shared Folder on a Network Computer 107 Scanning Images into an Application on a Connected Computer 110 Scanning to a Desktop Computer Using a USB Cable Connection 111 Previewing and Building Jobs 112 Fax 113 Fax Overview 113 Sending a Fax 113 Fax Workflows 115 USB ...

Page 6: ...4 Printing on Custom Paper Sizes 144 Defining Custom Paper Sizes 144 6 Paper and Media 147 Paper and Media Overview 148 Supported Paper 149 Recommended Media 149 Ordering Paper 149 General Paper Loading Guidelines 149 Paper That Can Damage Your Printer 149 Paper Storage Guidelines 150 Supported Paper Types and Weights 151 Supported Paper Types and Weights for Automatic 2 Sided Printing 152 Support...

Page 7: ... 198 Ordering Supplies 198 Toner Cartridges 199 Recycling Supplies 200 Managing the Printer 201 Viewing the Meter Reading 201 Printing the Billing Summary Report 201 Moving the Printer 202 8 Troubleshooting 207 General Troubleshooting 208 Printer Does Not Power On 208 Printer Resets or Powers Off Frequently 208 Printer Does Not Print 209 Printing Takes Too Long 210 Document Prints from Wrong Tray ...

Page 8: ... 243 Weights and Dimensions 243 Standard Configuration 243 Height Measurements for Configurations 243 Total Space Requirements 245 Clearance Requirements 245 Environmental Specifications 247 Temperature 247 Relative Humidity 247 Elevation 247 Electrical Specifications 248 Power Supply Voltage and Frequency 248 Power Consumption 248 Performance Specifications 249 Print Speed 249 B Regulatory Inform...

Page 9: ... 263 South Africa 263 Safety Certification 264 Material Safety Data Sheets 265 C Recycling and Disposal 267 All Countries 268 North America 269 European Union 270 Domestic Household Environment 270 Professional Business Environment 270 Collection and Disposal of Equipment and Batteries 271 Battery Symbol Note 271 Battery Removal 271 Other Countries 272 D Apps Features 273 ...

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Page 11: ...fety 13 Operational Safety 15 Maintenance Safety 17 Printer Symbols 18 Environmental Health and Safety Contact Information 20 Your printer and the recommended supplies have been designed and tested to meet strict safety requirements Attention to the following information ensures the continued safe operation of your Xerox printer ...

Page 12: ...uation and certification and compliance with electromagnetic regulations and established environmental standards The safety and environment testing and performance of this product have been verified using Xerox materials only Note Unauthorized alterations which can include the addition of new functions or connection of external devices can affect the product certification For more information cont...

Page 13: ...able options there are no parts that you can maintain or service behind these covers The following are hazards to your safety The power cord is damaged or frayed Liquid is spilled into the printer The printer is exposed to water The printer emits smoke or the surface is unusually hot The printer emits unusual noise or odors The printer causes a circuit breaker fuse or other safety device to activa...

Page 14: ...ace objects on the power cord Do not plug or unplug the power cord while the power switch is in the On position If the power cord becomes frayed or worn replace it To avoid electrical shock and damage to the cord grasp the plug when unplugging the power cord The power cord is attached to the printer as a plug in device on the back of the printer If it is necessary to disconnect all electrical powe...

Page 15: ...echanical interlock devices Do not attempt to remove paper that is jammed deeply inside the printer Switch off the printer promptly and contact your local Xerox representative WARNING The metallic surfaces in the fuser area are hot Always use caution when removing paper jams from this area and avoid touching any metallic surfaces To avoid a tip hazard do not push or move the device with all the pa...

Page 16: ... s Use the supplies designed for your printer The use of unsuitable materials can cause poor performance and a possible safety hazard Follow all warnings and instructions marked on or supplied with the product options and supplies Store all consumables in accordance with the instructions given on the package or container Keep all consumables away from the reach of children Never throw toner toner ...

Page 17: ...rox supplies recycling programs go to www xerox com gwa WARNING Do not use aerosol cleaners Aerosol cleaners can cause explosions or fires when used on electromechanical equipment When installing the device in a hallway or similar restricted area additional space requirements can apply Ensure that you comply with all workspace safety regulations building codes and fire codes for your area Xerox Ve...

Page 18: ...ution to avoid personal injury Warning Wait for the printer to cool for the specified time before touching the fuser Caution Indicates a mandatory action to take in order to avoid damage to the property Caution To avoid damage to the property be careful not to spill toner when handling the waste cartridge Do not touch the part or area of the printer Do not touch Do not expose the drum cartridges t...

Page 19: ...y other form of binding clip Do not use folded creased curled or wrinkled paper Do not use inkjet paper Do not use transparencies or overhead projector sheets Do not reload paper previously printed on or used Do not copy money revenue stamps or postage stamps Xerox VersaLink C505 Color Multifunction Printer User Guide 19 Safety ...

Page 20: ...supplies contact United States and Canada 1 800 ASK XEROX 1 800 275 9376 Europe EHS Europe xerox com For product safety information in the United States and Canada go to www xerox com environment For product safety information in Europe go to www xerox com environment_europe 20 Xerox VersaLink C505 Color Multifunction Printer User Guide Safety ...

Page 21: ...ing Started This chapter contains Parts of the Printer 22 Power Options 28 Accessing the Printer 30 Introduction to Apps 31 Information Pages 32 The Embedded Web Server 34 Installation and Setup 36 Connecting the Printer 38 Installing the Software 52 More Information 57 ...

Page 22: ...Reader Bay 6 USB Memory Port 7 Status LED 8 NFC Area 9 Touch Screen 10 Duplex Automatic Document Feed 11 Output Tray 12 Output Tray Extension 13 Right Side Door D Du up plle ex x A Au ut to om ma at tiic c D Do oc cu um me en nt t F Fe ee ed de er r 22 Xerox VersaLink C505 Color Multifunction Printer User Guide Getting Started ...

Page 23: ...only loose sheets of undamaged paper in the duplex automatic document feeder Adjust the paper guides so that they fit against the original documents Insert paper in the duplex automatic document feeder only when ink on the paper is dry Do not load original documents above the MAX fill line D Do oc cu um me en nt t G Glla as ss s G Gu uiid de elliin ne es s The document glass accommodates original ...

Page 24: ...s 3 Document Glass 4 Document Cover 5 Single Pass Duplex Automatic Document Feeder 6 Transfer Belt 7 Drum Cartridges 8 Waste Cartridge 9 Cleaning Rod 10 Right Side Door R Re ea ar r V Viie ew w 24 Xerox VersaLink C505 Color Multifunction Printer User Guide Getting Started ...

Page 25: ...o control the functions available on the printer The control panel Displays the current operating status of the printer Provides access to print copy and scan features Provides access to reference materials Provides access to Tools and Setup menus Prompts you to load paper replace supplies and clear jams Displays errors and warnings Provides the Power Wake button used for powering on or powering o...

Page 26: ...ol panel From this menu you can choose to enter Sleep mode restart or power off the printer When the printer is on but in a low power or Sleep mode pressing this button wakes the printer When the printer is powered on holding this button for 5 seconds powers off the printer This button also blinks to indicate the power status of the printer When the light blinks slowly the printer is in Low Power ...

Page 27: ...on request Blinks once slowly for a Copy or Print job initiated at the control panel Blinks twice slowly for Fax or Print job received from the network Blinks fast while the printer is powering up or to signal detection of a Wi Fi Direct connection request Amber Blinks to indicate an error condition or warning that requires your attention For example an out of toner condition a paper jam or out of...

Page 28: ...tiin ng g L Lo ow w P Po ow we er r o or r S Slle ee ep p M Mo od de e To power on the printer or to exit Low Power mode or Sleep mode press the Power Wake button Note The Power Wake button is the only power button on the printer The printer exits Low Power mode or Sleep mode automatically when it receives data from a connected device When in Low Power mode or Sleep mode the touch screen is powere...

Page 29: ...in Sleep Mode touch Sleep In Sleep Mode the touch screen goes dark and the Power Wake button flashes To power off the printer touch Power Off If the printer does not respond to a single press of the Power Wake button then press and hold the button for 5 seconds A Please Wait message appears as the printer powers down After 10 seconds the touch screen goes dark and the Power Wake button flashes unt...

Page 30: ...erox com office VLC505docs 5 Touch OK Note To access each password protected service enter the User Name and password S Sm ma ar rt t C Ca ar rd d When a Common Access Card system is installed on your Xerox device access to the printer requires the use of a Smart Card There are several models of card readers which are compatible with your device To access the printer either insert the pre programm...

Page 31: ...en Some Apps are installed as standard but hidden the first time you use the device When you log in the Apps configured for your personal account appear on the control panel You can download more Apps for your device from the Xerox App Gallery For more information refer to Xerox App Gallery Xerox VersaLink C505 Color Multifunction Printer User Guide 31 Getting Started ...

Page 32: ...s that are available on the printer PCL Font List The PCL Font List provides a printout of all PCL fonts that are available on the printer Demonstration Print Demonstration Print provides a demonstration of the current print quality settings Startup Page The Startup Page provides basic printer configuration and network information Job History Report The Job History Report provides retained informa...

Page 33: ...tray information and more P Pr riin nt tiin ng g t th he e C Co on nf fiig gu ur ra at tiio on n R Re ep po or rt t 1 At the printer control panel press the Home button 2 Touch Device About Information Pages 3 Touch Configuration Report 4 To return to the Home screen press the Home button Xerox VersaLink C505 Color Multifunction Printer User Guide 33 Getting Started ...

Page 34: ...b Server You can view the IP address of your printer on the control panel or on the Configuration Report Note To view the TCP IP address on the control panel wait until the printer has been on for 2 minutes If the TCP IP address is 0 0 0 0 or begins with 169 it indicates a network connectivity issue However if Wi Fi is set as the primary Ethernet connection 0 0 0 0 is displayed as the IP address f...

Page 35: ...nce information To download a copy of the Configuration Report from the Embedded Web Server 1 At your computer open a Web browser In the address field type the IP address of the printer then press Enter or Return Note For details about obtaining the IP address of your printer refer to Finding the IP Address of Your Printer 2 To download the Configuration Report scroll to the bottom of the page the...

Page 36: ...n ng g a a L Lo oc ca at tiio on n f fo or r t th he e P Pr riin nt te er r 1 Select a dust free area with temperatures from 10 32 C 50 90 F and relative humidity 10 85 Note Sudden temperature fluctuations can affect print quality Rapid heating of a cold room can cause condensation inside the printer directly interfering with image transfer 2 Place the printer on a level solid non vibrating surfac...

Page 37: ...Xerox VersaLink C505 Color Multifunction Printer User Guide 37 Getting Started ...

Page 38: ...ctly to the computer via Ethernet A connection through a router or network switch is required An Ethernet network can be used for one or more computers and supports many printers and systems simultaneously An Ethernet connection is typically faster than USB and allows you direct access to the settings of the printer using the Embedded Web Server Wireless Network If your environment includes a wire...

Page 39: ...up the printer for automatic printer IP detection For more information refer to the System Administrator Guide at www xerox com office VLC505support C Co on nn ne ec ct tiin ng g t to o a a W Wiir re elle es ss s N Ne et tw wo or rk k A wireless local area network WLAN provides the means to connect 2 or more devices in a LAN without a physical connection The printer can connect to a wireless LAN t...

Page 40: ...r 4 To install the Wireless Network Adapter follow the procedure defined on the instruction sheet provided with the Wireless Network Adapter Note Pulling on the adapter can damage it Once installed remove it only as needed and as directed in the Wireless Network Adapter removal instructions For more information refer to Removing the Wireless Network Adapter 40 Xerox VersaLink C505 Color Multifunct...

Page 41: ...o Resetting Wireless Settings R Re em mo ov viin ng g t th he e W Wiir re elle es ss s N Ne et tw wo or rk k A Ad da ap pt te er r 1 Power off the printer 2 To unlatch the left side cover slide the handle away from the printer then swing the handle toward the rear of the printer Xerox VersaLink C505 Color Multifunction Printer User Guide 41 Getting Started ...

Page 42: ... from the printer Note Do not use force to pull on the Wireless Network Adapter If the latch is released properly the adapter pulls out easily Pulling on a secured adapter can damage it 5 To reinstall the Wireless Network Adapter Port Cover insert the bottom tab into the small slot Gently press the port cover against the back of the printer until it latches into place 42 Xerox VersaLink C505 Color...

Page 43: ...e it toward the front of the printer 7 To latch the cover swing the handle toward the front of the printer then push the handle in until it clicks into the locked position Xerox VersaLink C505 Color Multifunction Printer User Guide 43 Getting Started ...

Page 44: ...l panel press the Home button 2 Touch Device Connectivity Wi Fi 3 Touch the network selection that you want to reset 4 Touch Forget This Network 5 At the prompt touch Forget Reboot C Co on nn ne ec ct tiin ng g t to o a a N Ne et tw wo or rk k w wiit th h a a W Wii F Fii P Pr ro ot te ec ct te ed d S Se et tu up p Wi Fi Protected Setup WPS is a network standard for setting up a wireless network Th...

Page 45: ...reless Network Using the PBC Method To connect to a Wi Fi Protected Setup WPS wireless network using the Push Button Connection PBC method Note Before you install the device ensure that the wireless router is configured properly and is connected to the network 1 At the printer control panel press the Home button 2 Touch Device Connectivity Wi Fi 3 If Wi Fi is Off turn it on a To toggle Wi Fi from ...

Page 46: ...K Note The printer continues to advertise for 120 seconds If the printer does not locate the wireless router within 120 seconds the connection attempt stops The printer starts advertising using the displayed PIN Code 20 At your computer in the wireless router control panel Client PIN Code field enter the PIN code then click Next The printer communicates with the wireless router to resolve setup an...

Page 47: ...hen click Next The printer communicates with the wireless router to resolve setup and configuration information When the printer has the correct information it connects to the router and restarts with the proper setup and configuration information If the router does not connect with the printer within 120 seconds the connection attempt stops 11 After the printer restarts wait 20 seconds then to ge...

Page 48: ...t to o W Wii F Fii D Diir re ec ct t You can connect to your printer from a Wi Fi mobile device such as a tablet computer or smartphone using Wi Fi Direct Wi Fi Direct is disabled by default Note Wireless networking is available only on printers with the optional Wireless Network Adapter installed To connect with Wi Fi Direct follow the directions provided with your mobile device Connecting with W...

Page 49: ...rements LDAP Settings Apps Setup Security Settings For more information on configuring the printer settings refer to the System Administrator Guide at www xerox com office VLC505docs C Co on nf fiig gu ur riin ng g A Aiir rP Pr riin nt t AirPrint is a software feature that allows you to print from wired or wireless Apple iOS based mobile devices and Mac OS based devices without the need to install...

Page 50: ... this feature does not appear log in as a system administrator 3 For Mobile Printing click AirPrint 4 To enable AirPrint click the Enable toggle button Note AirPrint is enabled by default when IPP and Bonjour mDNS are both enabled To change the printer name in the Name field enter a new name To enter a location for the printer in the Location field enter the location of the printer To enter a phys...

Page 51: ... printer then wait 2 minutes for the printer to connect 7 Refresh your Web browser then for Mobile Printing click Google Cloud Print 8 Click Printer Registration 9 Click Register A printer registration page prints 10 To register the printer in your Web browser type the URL provided or use your mobile phone to scan the barcode After the printer is registered a confirmation status window appears 11 ...

Page 52: ...ropriate drive on your computer If the installer does not start automatically navigate to the drive and double click the Setup exe installer file Note If the Software and Documentation disc is not available download the latest drivers from www xerox com office VLC505drivers 2 Select your printer model 3 Click Install Drivers 4 Select Install Print Driver Install Scan Driver or Install Print and Sc...

Page 53: ...t tiie es s f fo or r M Ma ac ciin nt to os sh h O OS S X X 1 Insert the Software and Documentation disc into the appropriate drive on your computer 2 Open Xerox Print Drivers 3 xx x dmg pkg as needed for your printer 3 To run Xerox Print Drivers 3 xx x dmg pkg double click the appropriate file name 4 When prompted click Continue 5 To accept the license agreement click I Agree 6 To accept the curr...

Page 54: ...ifying the IP address 1 From the computer Applications folder or from the dock open System Preferences 2 Click Printers Scanners The list of printers appears on the left of the window 3 Under the list of printers click the Plus icon 4 Click IP 5 From the Protocol list select the protocol 6 In the Address field enter the IP address of the printer 7 In the Name field enter a name for the printer 8 F...

Page 55: ...hen click Install 8 Enter your password then click OK 9 Select your printer in the list of discovered printers then click Continue 10 Click Continue Installation 11 To finish click Close 12 To register your printer and software complete the registration form A Ad dd diin ng g a a L LA AN N F Fa ax x P Pr riin nt te er r f fo or r M Ma ac ciin nt to os sh h After installing the LAN fax driver on a ...

Page 56: ... r W Wiiz za ar rd d t to o I In ns st ta allll a a W WS SD D P Pr riin nt te er r To install a WSD printer using the Add Printer Wizard 1 At your computer click Start then select Devices and Printers 2 To launch the Add Printer Wizard click Add a Printer 3 Click Add a network wireless or Bluetooth printer 4 In the list of available devices select the one you want to use then click Next 5 If the p...

Page 57: ...r your printer including online technical support Online Support Assistant and print driver downloads www xerox com office VLC505support Information Pages Print from the control panel For details refer to Information Pages Order supplies for your printer www xerox com office VLC505supplies Local sales and Technical Customer Support www xerox com office worldcontacts Printer registration www xerox ...

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Page 59: ...tion Printer User Guide 59 3 Customize and Personalize This chapter contains Customize and Personalize Overview 60 Customizing or Personalizing the Home Screen 61 Customizing or Personalizing the Apps 62 Creating and Using 1 Touch Apps 65 ...

Page 60: ...n the device you can personalize the device to meet specific user needs You can configure your personal Home page to hide or show only the apps you use You can tailor each feature list to your job requirements You can specify default settings for each app and save settings for regular jobs You can create 1 Touch Apps to save and simplify lengthy or frequent workflows Once created 1 Touch Apps appe...

Page 61: ... c Touch Done 4 To hide an installed app a For the app touch X b Touch Done 5 Verify that only the selected apps appear on the Home screen R Re ea ar rr ra an ng giin ng g A Ap pp ps s o on n t th he e H Ho om me e S Sc cr re ee en n 1 At the printer control panel press the Home button 2 Touch Customize 3 Touch and hold the required app 4 Drag the app to the new location 5 Release the app 6 Touch ...

Page 62: ...ignify a feature is visible the Eye icon appears with no line across it 6 To reorder the menu features touch and drag the features into the appropriate order 7 To save the current configuration touch Done C Cu us st to om miiz ziin ng g o or r P Pe er rs so on na alliiz ziin ng g t th he e E En nt tr ry y S Sc cr re ee en n The Entry Screen appears when the Fax Email USB or Scan To Apps are select...

Page 63: ...t feature D De elle et tiin ng g a a S Sa av ve ed d P Pr re es se et t To delete a saved preset 1 At the printer control panel press the Home button 2 Touch the app required 3 Scroll to the bottom then touch Customize 4 Touch Presets 5 Touch the Trash icon that corresponds with the preset that you want to delete 6 At the prompt touch Delete 7 Touch Done R Re em mo ov viin ng g A Ap pp p C Cu us s...

Page 64: ...from your User Account To remove all personalizations from your User Account 1 At your computer open a Web browser In the address field type the IP address of the printer then press Enter or Return 2 In the Embedded Web Server click Log In then click on your user account If required enter your password and click Log In 3 To access your User Profile click on your User Account name shown in the top ...

Page 65: ...ew Before Start Use this option to review the job settings in the 1 Touch App For copy jobs you can change the copy quantity for each job Start Immediately Use this option to start the job without reviewing the settings 10 Touch Next 11 If you selected Review Before Start select the options for displaying instructions and settings Enter App Instructions Use this option to provide instructions for ...

Page 66: ...his option to allow users to view and update the quantity Show Settings Use this option to display a summary of the features programmed for the 1 Touch App 13 Touch Next 14 Touch the option required Personal My Home Screen Only Use this option to display the 1 Touch App on your Home screen only when you are logged in to your user account Public Public Home Screen Use this option to make the 1 Touc...

Page 67: ...h App required 5 Do one of the following If the Review Before Start option was selected during 1 Touch App setup review the settings If the quantity is displayed for Copy jobs update the number of copies as required Touch Start If the Start Immediately option was selected during 1 Touch App setup the device starts automatically 6 To return to the Home screen press the Home button Xerox VersaLink C...

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Page 69: ...ndard apps already installed and displayed on the Homescreen There are also apps that are installed as standard but are hidden when your device is used for the first time For more information about customizing the Home screen and the apps features refer to Customize and Personalize A range of apps is available for download and installation from the Xerox App Gallery These include Xerox Extensible ...

Page 70: ...y A Ac cc co ou un nt t With an App Gallery account you have direct access to all the available Apps for your device An App Gallery account allows you to view and acquire Apps install Apps on your device and manage your Apps and licenses You can set up an App Gallery account using the control panel or the Embedded Web Server For information about accessing the Embedded Web Server refer to The Embe...

Page 71: ...n keypad then touch Enter 5 Touch Log In The Xerox App Gallery appears I In ns st ta alllliin ng g o or r U Up pd da at tiin ng g a an n A Ap pp p f fr ro om m t th he e X Xe er ro ox x A Ap pp p G Ga alllle er ry y Xerox Apps add extend or customize the functionality of your device You can use the Xerox App Gallery App to browse and install apps at your device control panel I In ns st ta alllliin...

Page 72: ... pp p f fr ro om m t th he e A Ap pp p G Ga alllle er ry y 1 At the printer control panel press the Home button 2 Touch Xerox App Gallery 3 Enter your User Name using the touch screen keypad then touch Enter 4 Enter your Password using the touch screen keypad then touch Enter 5 Touch Log In The Xerox App Gallery appears 6 Touch the app required then touch Update The License Agreement screen appear...

Page 73: ...te Use this option to check for software updates and configure update settings Notifications Use the Notifications option to see details of current alerts or faults on the device A History button displays fault codes and the date that the fault occurred on the device Paper Trays Use the Paper Trays option to see the paper size type and color set for each paper tray and the tray capacity status Sup...

Page 74: ...r supplies near their replacement time warning alerts appear on the control panel You can customize the alerts that appear on the control panel and configure email alert notifications To check the supplies status and set up alerts using the Embedded Web Server refer to the System Administrator Guide at www xerox com office VLC505docs C Ch he ec ck kiin ng g t th he e S Su up pp plliie es s S St ta...

Page 75: ...ns that the printer generated or printed during its lifetime You cannot reset the counters A page is counted as one side of a sheet of paper For example a sheet of paper that is printed on two sides counts as two impressions To view the Billing and Usage Counters 1 At the printer control panel press the Home button 2 Touch Device Billing Usage 3 To view more details touch Usage Counters then selec...

Page 76: ...t the printer to factory defaults 1 At the printer control panel press the Home button 2 Touch Device Resets Reset to Factory Defaults 3 At the prompt touch Reset 4 When the process is complete the printer restarts automatically R Re em mo ot te e S Se er rv viic ce es s You can use the Remote Services option in the Embedded Web Server to send error and usage information to the Xerox support team ...

Page 77: ...he Embedded Web Server A Ad dd diin ng g o or r E Ed diit tiin ng g C Co on nt ta ac ct ts s iin n t th he e A Ad dd dr re es ss s B Bo oo ok k a at t t th he e C Co on nt tr ro oll P Pa an ne ell Adding Contacts in the Address Book at the Control Panel 1 At the printer control panel press the Home button 2 Touch Address Book 3 Touch the Plus icon then select Add Contact 4 To enter a name touch th...

Page 78: ...the Plus icon then select Add Group 3 Select the group type 4 To enter a group name touch Enter Group Name then enter a name using the touch screen keypad Touch Enter 5 To add group members touch Add Member 6 To add a contact name from the Favorites or Contacts menu select a contact 7 To add more group members touch Add Member then select a contact 8 To mark the group as a favorite touch the Star ...

Page 79: ...then enter a fax number To add an SMB scan location click the Network SMB Plus icon then enter the SMB details Click OK To add an FTP scan location click the FTP Plus icon then enter the FTP details Click OK 6 To mark the email address or fax number as a favorite touch the Star icon 7 To save the contact click OK Editing or Deleting Contacts in the Address Book in the Embedded Web Server To edit o...

Page 80: ... your computer open a Web browser In the address field type the IP address of the printer then press Enter or Return 2 In the Embedded Web Server click Address Book 3 Within the address book select a group 4 To add group members a For Members click the Plus icon b In the Add Members window select the check box for each required member c To save the changes click OK 5 To remove group members a For ...

Page 81: ... contact a Global Favorite for the contact name touch the Star icon 4 To mark a contact as a Favorite for email fax or a scan to destination a For each desired feature touch the Star icon b To save changes touch OK 5 To clear a contact marked as a Favorite a To remove the contact as a Global Favorite for the contact name touch the Star icon b To remove the contact from the Favorite list for a sele...

Page 82: ...te When you reach the limit of 25 Personal Favorites within an app you are required to delete a Personal Favorite before you can add a new one Only an address registered in the Address Book for a particular app can be set up as a Personal Favorite within the app For example if a contact only has an email address entered then it can only added as a Personal Favorite in the Email App Before you can ...

Page 83: ...nation details touch the Personal Favorite required Repeat the procedure to add more recipients or destinations 7 If you are scanning from 2 sided original documents touch 2 Sided Scanning then select an option 8 Adjust the job settings as needed For details about available features refer to Apps Features 9 Touch Send or Scan 10 If you are scanning from the document glass when prompted do one of t...

Page 84: ... IP address of the printer then press Enter or Return 2 In the Embedded Web Server click Log In then click on your user account If required enter your password and click Log In 3 To access your User Profile click on your User Account name shown in the top right corner then click My Profile All personalizations you have configured for your User Account are displayed 4 To remove all personalizations...

Page 85: ...Printing Special Job Types P Pa au us siin ng g t th he e P Pr riin nt t J Jo ob b w wiit th h t th he e O Op pt tiio on n t to o D De elle et te e I It t 1 At the printer control panel press the Home button 2 Touch Jobs then touch the name of the print job 3 Do one of the following To pause the print job touch Pause To resume the print job touch Resume To delete the print job touch Delete At the ...

Page 86: ... automatically when the required resources are available If the job does not print automatically touch Resume To delete the print job touch Delete At the prompt touch Delete 5 To return to the Home screen press the Home button M Ma an na ag giin ng g S Sp pe ec ciia all J Jo ob b T Ty yp pe es s Special job types allow you to send a print job from your computer then print it from the printer contr...

Page 87: ...to the Home screen press the Home button P Pe er rs so on na all P Pr riin nt t Personal Print allows you to store a document in the printer then print it from the control panel Note The Personal Print feature is only available on a Windows computer printing to a network printer Personal Print is a type of saved job with these features A Personal Print job appears in a folder named after the user ...

Page 88: ...ofread the job before printing any remaining copies After a Sample Set job is printed it is deleted automatically To print a Sample Set refer to Printing a Sample Set Releasing a Sample Set 1 At the printer control panel press the Home button 2 To view available jobs touch Jobs 3 Touch the Sample Set job Note The Sample Set file description shows the job as Held for Future Printing and shows the n...

Page 89: ...ick Delete At the prompt click Delete 5 To return to the Home screen click Home S Su ub bm miit tt tiin ng g J Jo ob bs s f fo or r P Pr riin nt tiin ng g U Us siin ng g t th he e E Em mb be ed dd de ed d W We eb b S Se er rv ve er r 1 At your computer open a Web browser In the address field type the IP address of the printer then press Enter or Return 2 In the Embedded Web Server click Home 3 In ...

Page 90: ... future jobs The list of features can be customized and some features could be hidden from view when the app is installed To view all available features and to find out more about customizing the Copy App refer to Customize and Personalize For information about all the app features and available settings refer to Apps Features M Ma ak kiin ng g a a C Co op py y To make a copy 1 At the printer cont...

Page 91: ...d touch the Xbutton then enter the required quantity 5 If scanning from 2 sided original documents touch 2 Sided then select an option 6 Adjust copy settings as needed For details about available features refer to Apps Features 7 Touch Start If you placed documents in the feeder scanning continues until the feeder is empty 8 If you are scanning from the document glass when prompted do one of the f...

Page 92: ...tween cyan magenta yellow and black before printing your copy Adjusting the Color Balance 1 At the printer control panel press the Home button 2 Touch Copy 3 Touch Color Balance 4 To adjust the highlight midtone and shadow density levels by color touch the color that you want to adjust then move the sliders to increase or decrease the density levels 5 Touch OK Adjusting the Saturation 1 At the pri...

Page 93: ...ace a defined number of pages on one or both sides of the paper To change the page layout 1 At the printer control panel press the Home button 2 Touch Copy 3 Touch Page Layout 4 Select the required number of pages per side 5 To change the Original Orientation touch Page Layout then touch More Select Portrait or Landscape Note The Original Orientation option is only available when the selected numb...

Page 94: ... ge e You can change the placement of an image on the copy page This is useful if the image is smaller than the page size For image shift to work correctly position original documents as follows Document Feeder Position original documents face up short edge entering the feeder first Document Glass Position original documents face down in the upper left corner of the document glass short edge to th...

Page 95: ... booklet option is available on printers with an optional Productivity Kit installed only In Booklet mode the printer scans all of the original documents before it prints the copies To create a booklet 1 At the printer control panel press the Home button 2 Touch Copy 3 Touch Booklet Creation Note If Reduce Enlarge has been adjusted a message appears confirming that Reduce Enlarge has changed to Au...

Page 96: ...over 6 Touch Paper Supply then select the required paper source 7 Touch OK E Er ra as siin ng g t th he e E Ed dg ge es s o of f C Co op piie es s You can erase content from the edges of your copies using the Edge Erase feature You can specify the amount to erase on the right left top and bottom edges To erase the edges of copies 1 At the printer control panel press the Home button 2 Touch Copy 3 ...

Page 97: ...is unsatisfactory touch Delete The job is canceled and no more copies are printed If the copy is satisfactory touch Release The remaining copies are printed 8 To return to the home screen press the Home button A Ad dd diin ng g A An nn no ot ta at tiio on ns s You can use the Annotations feature to add a page number comment date or Bates Stamp to your copies Note This function is only available on...

Page 98: ...ect the required option d Touch OK 7 To insert a Bates Stamp a Select the required page location then touch Bates Stamp b Touch Prefix then select the required entry Touch OK Note To create a prefix touch the edit icon for Not in Use Enter the required text then touch OK c Touch Starting Number Enter the required starting number then touch OK d Touch Number of Digits then select the required optio...

Page 99: ...t For information about all the app features and available settings refer to Apps Features C Co op py yiin ng g a an n I ID D C Ca ar rd d To copy an ID card 1 At the printer control panel press the Home button 2 To clear previous app settings touch Reset 3 Lift the automatic document feeder then place the original document in the upper left corner of the document glass 4 Touch ID Card Copy 5 Adju...

Page 100: ...or future jobs The list of features can be customized and some features could be hidden from view when the app is installed To view all available features and to find out more about customizing the Email App refer to Customizing or Personalizing the Feature List For information about all the app features and available settings refer to Apps Features S Se en nd diin ng g a a S Sc ca an nn ne ed d I...

Page 101: ...ch Email 5 Enter recipients To enter the email address manually into the To field type the address using the touch screen keypad Touch Enter To select a contact or group from the Address Book touch the Address Book icon Touch Favorites or Contacts then select a recipient If you have created Personal Favorites to select a Personal Favorite log in with your user credentials Touch the Address Book ic...

Page 102: ...If you are using Preview to build a job divide your job into segments of 50 or fewer pages After all the segments are scanned and previewed the job is processed and sent as a single job Note If Preview is hidden from view refer to Customize and Personalize 1 At the printer control panel press the Home button 2 To clear previous App settings touch Reset 3 Load your original documents Use the docume...

Page 103: ...he next original on the document glass or load the next segment into the automatic document feeder Scroll to the end of the preview images then touch the Plus icon Continue this procedure until you have scanned all the original documents To process the job and send the scanned images touch Send To discard the job touch X then touch Delete and Close 10 To return to the Home screen press the Home bu...

Page 104: ...ures and to find out more about customizing the Scan To App refer to Customizing or Personalizing the Feature List For information about all the App features and available settings refer to Apps Features S Sc ca an nn niin ng g t to o a an n E Em ma aiill A Ad dd dr re es ss s Before you scan to an email address ensure that you configure the printer with the email server information For details re...

Page 105: ...ca an nn niin ng g t to o a a U Us se er r H Ho om me e F Fo olld de er r Scan to Home allows you to scan documents that are saved to a home directory on an external server The home directory is distinct for each authenticated user The directory path is established through LDAP B Be ef fo or re e Y Yo ou u B Be eg giin n To scan to the home folder defined in an LDAP directory first ensure that the...

Page 106: ...he USB scan to wake the device press the Power Wake button Only USB Flash drives formatted to the typical FAT32 file system are supported To scan to a USB Flash drive 1 Load the original document on the document glass or in the duplex automatic document feeder 2 At the printer control panel press the Home button 3 Insert your USB Flash drive into the USB memory port on the front of the printer 4 A...

Page 107: ... refer the System Administrator Guide at www xerox com office VLC505docs To Scan to Desktop 1 Load the original document on the document glass or into the duplex automatic document feeder 2 At the printer control panel press the Home button 3 Touch Scan to Desktop 4 To select a destination touch the computer address 5 To begin the scan press Scan The Windows Fax and Scan application opens on your ...

Page 108: ...s rights for your folder select the folder The groups activate 7 From the Users list click Everyone then use the arrows to select Read Write 8 Click Options 9 To share the folder select Share files and folders using SMB 10 To share the folder with specific users next to the user name select On 11 Click Done 12 Close the System Preferences window Note When you open a shared folder a Shared Folder b...

Page 109: ...th he e C Co on nt tr ro oll P Pa an ne ell 1 At the printer control panel touch the Home button 2 Touch Address Book 3 Touch the Plus icon then select Add Contact 4 Enter the name to appear in the address book 5 Touch Add SMB then navigate to the desired folder Note Login credentials are required for computers on secured networks 6 To save changes touch OK S Sc ca an nn niin ng g t to o a a S Sh ...

Page 110: ...t to scan the image 3 In the application select the menu item to acquire the image 4 From the Paper Source menu in Windows or from the Scan From menu on a Macintosh computer select one of the following For the Document Glass select Flatbed For the Duplex Automatic Document Feeder select Document Feeder 5 Specify other scan driver settings as needed 6 To begin the scan click Scan The printer scans ...

Page 111: ...lowing operating systems are supported Windows 7 or later Mac OS 10 8 x or later Note For details about meeting these requirements contact your system administrator To scan a document to your desktop computer using a USB cable connection 1 Load the original document on the document glass or in the duplex automatic document feeder 2 At your computer open the application where you want to scan the i...

Page 112: ...ment glass For single multiple or 2 sided pages use the duplex automatic document feeder Remove any staples and paper clips from the pages Insert the original documents face up in the automatic document feeder with the top of the page entering the feeder first Adjust the paper guides so that they fit against the documents For jobs containing more than 50 original documents divide the documents int...

Page 113: ...optional features that you can use to configure the printer for faxing Note Not all options listed are supported on all printers Some options apply only to a specific printer model configuration operating system or print driver type For details refer to the System Administrator Guide at www xerox com office VLC505docs You can adjust various settings for individual Fax jobs and save settings as Pre...

Page 114: ...haracters icon then touch Dial Pause To enter longer pauses touch Dial Pause multiple times To select a contact or group from the Address Book touch the Address Book icon Touch Favorites or Contacts then select a recipient If you have created Personal Favorites to select a Personal Favorite log in with your user credentials Touch the Address Book icon Touch Favorites then select a Personal Favorit...

Page 115: ...r to add a contact from the Address Book touch the Address Book icon 4 Load original documents into the printer then adjust the settings as needed For details refer to Sending a Fax 5 Touch Delay Send 6 Touch Specific Time enter the required time then touch OK 7 Touch Send The fax is scanned and saved then sent at the time that you specified 8 If you are scanning from the document glass when promp...

Page 116: ... screen press the Home button F Fo or rw wa ar rd diin ng g a a F Fa ax x t to o a an n E Em ma aiill A Ad dd dr re es ss s You can configure the device to forward faxes to an email address You can specify the types of faxes to forward for example received faxes sent faxes or sent and received faxes Up to five email addresses can be set as forwarding addresses Note Before you can forward a fax to ...

Page 117: ...ch Restart Now P Pr riin nt tiin ng g a a S Se ec cu ur re e F Fa ax x When the Fax Secure Receive option is enabled all faxes that the device receives are held in the Jobs list until you enter a passcode After you enter the passcode the faxes are released and printed Note Before you can receive a Secure Fax ensure that the Secure Fax Receive feature is enabled For details refer to the System Admi...

Page 118: ...ng g a a R Re em mo ot te e F Fa ax x M Ma ac ch hiin ne e Fax Polling allows the printer to retrieve a fax stored on another fax machine that supports fax polling Note This feature is hidden from view when the Fax App is installed For more information refer to Customize and Personalize To poll a remote fax machine 1 At the printer control panel press the Home button then touch Fax 2 Touch Polling...

Page 119: ...mes from the list or search for a contact using the search bar d To add the selected contacts to the Fax Recipients list click the Down Arrow e Click OK f To add more recipients repeat this procedure 7 To include a cover sheet click the Cover Sheet tab From the Cover Sheet Options list select Print a Cover Sheet Enter the details as needed then click OK 8 On the Options tab select the required opt...

Page 120: ...s hidden from view refer to Customize and Personalize 1 At the printer control panel press the Home button 2 To clear previous App settings touch Reset 3 Load your original documents Use the document glass for single pages or for paper that cannot be fed using the duplex automatic document feeder Lift the automatic document feeder then place the original document face down in the upper left corner...

Page 121: ...gment into the automatic document feeder Scroll to the end of the preview images then touch the Plus icon Continue this procedure until you have scanned all the original documents To process the job and send the scanned images touch Send To discard the job touch X then touch Delete and Close 10 To return to the Home screen press the Home button Xerox VersaLink C505 Color Multifunction Printer User...

Page 122: ...pported 1 Insert the USB Flash drive into the USB memory port on the printer 2 At the USB Drive has been detected screen touch Print from USB Note If this feature does not appear enable the feature or contact the system administrator For more information see the System Administrator Guide at www xerox com office VLC505docs 3 Add files using the Browse USB screen To print a group of print ready fil...

Page 123: ...ator Guide at www xerox com office VLC505docs 3 Add files using the Browse USB screen To print a group of print ready files for the USB drive or folder touch the Select All icon Verify that your files are selected To print a specific file browse to that file then touch the file name or icon 4 Touch OK 5 Confirm that the desired documents appear If the documents do not appear touch Add Documents se...

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Page 125: ...Xerox VersaLink C505 Color Multifunction Printer User Guide 125 5 Printing This chapter contains Printing Overview 126 Selecting Printing Options 127 Printing Features 133 Using Custom Paper Sizes 144 ...

Page 126: ... 3 Access the print settings in your software application For most software applications press CTRL P for Windows or CMD P for Macintosh 4 Select your printer 5 To access the print driver settings For Windows select Properties or Preferences For Macintosh select Xerox Features The title of the button can vary depending on your application 6 Modify the print driver settings as necessary then click ...

Page 127: ...window From there you can select by topic or use the search field to enter the topic or function for which you need information W Wiin nd do ow ws s P Pr riin nt tiin ng g O Op pt tiio on ns s S Se elle ec ct tiin ng g P Pr riin nt tiin ng g O Op pt tiio on ns s f fo or r a an n I In nd diiv viid du ua all J Jo ob b f fo or r W Wiin nd do ow ws s To use special printing options for a particular jo...

Page 128: ...click the Helpbutton in the Printing Preferenceswindow S Se elle ec ct tiin ng g P Pr riin nt tiin ng g D De ef fa au ullt ts s iin n W Wiin nd do ow ws s f fo or r a a S Sh ha ar re ed d N Ne et tw wo or rk k P Pr riin nt te er r 1 Navigate to the list of printers on your computer For Windows Server 2008 and later click Start Settings Printers For Windows 7 click Start Devices and Printers For Wi...

Page 129: ... send the job to the printer click Print S Sa av viin ng g a a S Se et t o of f C Co om mm mo on nlly y U Us se ed d P Pr riin nt tiin ng g O Op pt tiio on ns s f fo or r M Ma ac ciin nt to os sh h You can define and save a set of options so that you can apply them to future print jobs To save a set of printing options 1 With the document open in your application click File Print 2 Select your pri...

Page 130: ...menu select your operating system 5 To identify the print driver for your printer model review the list of available print drivers Note For additional information on each driver click Description 6 To select the print driver for your printer model and operating system click the print driver name 7 To begin the download read the End User License Agreement then click Accept The file automatically do...

Page 131: ...For complete information on CUPS printing capabilities refer to the CUPS Software Users Manual available from www cups org documentation php Installing the PPD File on the Workstation 1 If available download the Xerox PPD for CUPS Common UNIX Printing System from the Drivers and Downloads page on the Xerox Support website 2 Copy the PPD file into the CUPS ppd Xerox folder on your workstation If yo...

Page 132: ... network as the printer To print with AirPrint 1 Open the email photograph website page or document that you want to print 2 Tap the Action icon 3 Tap Print 4 Select your printer then set the printer options 5 Tap Print P Pr riin nt tiin ng g f fr ro om m a a M MO OP PR RI IA A E En na ab blle ed d M Mo ob biille e D De ev viic ce e MOPRIA is a software feature that enables users to print from mob...

Page 133: ... administrator has restricted job deletion you can view the jobs but not delete them Only the user that sent the job or the system administrator can delete a Secure Print job P Pr riin nt tiin ng g S Sp pe ec ciia all J Jo ob b T Ty yp pe es s Special job types allow you to send a print job from your computer then print it from the printer control panel To select special job types from the print d...

Page 134: ...le of the button varies 3 For Job Type select Personal Print 4 Select any other required printing options then click OK 5 To send the job to the printer click Print P Pr riin nt tiin ng g a a S Sa am mp plle e S Se et t 1 In your software application access the print settings For most software applications press CTRL P for Windows or CMD P for Macintosh 2 Select your printer then open the print dr...

Page 135: ... page image is cropped If the original size is smaller than the output size extra space appears around the page image Manually Scale scales the document by the amount entered in the percentage box below the preview image P Pr riin nt tiin ng g o on n B Bo ot th h S Siid de es s o of f t th he e P Pa ap pe er r P Pr riin nt tiin ng g a a 2 2 S Siid de ed d D Do oc cu um me en nt t If your printer s...

Page 136: ...te 2 Sided Printing is part of the Earth Smart settings To change your default print driver settings see Setting Default Printing Options for Windows P Pr riin nt t Q Qu ua alliit ty y Print quality modes Standard print quality mode 600 x 600 dpi Enhanced print quality mode 600 x 600 dpi 8 bit depth I Im ma ag ge e O Op pt tiio on ns s Image options controls how the printer uses color to produce y...

Page 137: ...creen I Im ma ag ge e S Sh hiif ft t Image Shift allows you to modify the location of the image on the page You can shift the printed image along the X and Y axes of each sheet of paper C Co ollo or r A Ad dj ju us st tm me en nt ts s Use Color Adjustments to adjust particular characteristics of the printed color Characteristics include lightness contrast saturation and color cast Note Not all opt...

Page 138: ...ight when printed P Pr riin nt tiin ng g M Mu ullt tiip plle e P Pa ag ge es s t to o a a S Siin ng glle e S Sh he ee et t When printing a multiple page document you can print more than one page on a single sheet of paper To print 1 2 4 6 9 or 16 pages per side select Pages Per Sheet on the Pages Per Sheet Page Layout tab For Windows Page Layout is on the Document Options tab For Macintosh in the ...

Page 139: ...ns s With the optional finisher option installed on the printer you can request stapled documents right from your desktop computer The stapler can staple up to 30 sheets of 105 g m2 1 From the Printing Options tab locate the Finishing option then select 1 Staple 2 Click OK The stapled prints are delivered to the finisher unit S Se elle ec ct tiin ng g M Ma aiillb bo ox x O Op pt tiio on ns s With ...

Page 140: ...re printed paper and you can print side one side two or both sides of the cover pages P Pr riin nt tiin ng g I In ns se er rt t P Pa ag ge es s You can add blank or pre printed insert pages before page one of each document or after designated pages within a document Adding an insert after designated pages within a document separates sections or acts as a marker or placeholder Ensure that you speci...

Page 141: ...in the Job Settings box Job Setting Displays the attributes of the paper for the remainder of the job Note Some combinations of 2 sided printing with certain paper types and sizes can produce unexpected results P Pr riin nt tiin ng g W Wa at te er rm ma ar rk ks s f fo or r W Wiin nd do ow ws s A watermark is special purpose text that can be printed across one or more pages For example you can add...

Page 142: ...k is translucent so you can see both the watermark and the document content Print in Foreground This option prints the watermark over the text and graphics in the document 7 Click Pages then select the pages to print the watermark Print on All Pages This option prints the watermark on all pages of your document Print on Page 1 Only This option prints the watermark only on the first page of the doc...

Page 143: ...Administrator Guide at www xerox com office VLC505docs S Se elle ec ct tiin ng g J Jo ob b C Co om mp plle et tiio on n N No ot tiif fiic ca at tiio on n f fo or r W Wiin nd do ow ws s You can select to be notified when your job finishes printing A message appears on your computer screen with the name of the job and the name of the printer where it was printed Note This feature is only available o...

Page 144: ...nt dialog box click Print P Pr riin nt tiin ng g o on n C Cu us st to om m S Siiz ze e P Pa ap pe er r f fr ro om m a a M Ma ac ciin nt to os sh h C Co om mp pu ut te er r 1 Load the custom size paper 2 In the application click File Print 3 From the Paper Size list select the custom paper size 4 Click Print D De ef fiin niin ng g C Cu us st to om m P Pa ap pe er r S Siiz ze es s To print custom pa...

Page 145: ... name for the new custom paper size 5 Enter the height and width of the new custom paper size 6 Click the arrow for the Non Printable Area field then select the printer from the list Or for User Defined margins set the top bottom right and left margins 7 To save the settings click OK D De ef fiin niin ng g a a C Cu us st to om m P Pa ap pe er r S Siiz ze e a at t t th he e C Co on nt tr ro oll P P...

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Page 147: ...Xerox VersaLink C505 Color Multifunction Printer User Guide 147 6 Paper and Media This chapter contains Paper and Media Overview 148 Supported Paper 149 Loading Paper 155 Printing on Special Paper 166 ...

Page 148: ...utput quality increased paper jams or damage your printer Refer to Paper That Can Damage Your Printer Ensure that the paper type selected in your print driver matches the paper type on which you are printing If you have the same size paper loaded in more than one tray ensure that the proper tray is selected in the print driver Store your paper and other media properly for optimum print quality For...

Page 149: ...ffice VLC505supplies G Ge en ne er ra all P Pa ap pe er r L Lo oa ad diin ng g G Gu uiid de elliin ne es s Do not overfill the paper trays Do not load paper above the maximum fill line in the tray Adjust the paper guides to fit the paper size Fan paper before loading it in the paper tray If excessive jams occur use paper or other approved media from a new package Do not print on label media after ...

Page 150: ...k cool relatively dry locations Most paper is susceptible to damage from ultraviolet and visible light Ultraviolet light from the sun and fluorescent bulbs is particularly damaging to paper Reduce the exposure of paper to strong lights for long periods of time Maintain constant temperatures and relative humidity Avoid storing paper in attics kitchens garages or basements These spaces are more like...

Page 151: ...e Printed 75 105 g m Lightweight Cardstock Lightweight Glossy Cardstock 106 176 g m Cardstock Glossy Cardstock 177 220 g m Labels High Capacity Feeder HCF Recycled 60 80 g m Custom 60 90 g m Bond Hole Punched Letterhead Plain Pre Printed 75 105 g m Lightweight Cardstock Lightweight Glossy Cardstock 106 176 g m Tray 1 and Bypass Tray Envelopes Xerox VersaLink C505 Color Multifunction Printer User G...

Page 152: ... Custom 60 90 g m Bond Hole Punched Letterhead Plain Pre Printed 75 105 g m Lightweight Cardstock Lightweight Glossy Cardstock 106 176 g m S Su up pp po or rt te ed d S St ta an nd da ar rd d P Pa ap pe er r S Siiz ze es s The paper sizes below are automatically detected in the paper trays and are available as a size selection 152 Xerox VersaLink C505 Color Multifunction Printer User Guide Paper a...

Page 153: ...176 x 250 mm 6 9 x 9 8 in Executive 184 x 267 mm 7 25 x 10 5 in Letter 216 x 279 mm 8 5 x 11 in Legal 216 x 356 mm 8 5 x 14 in Folio 216 x 330 mm 8 5 x 13 in High Capacity Feeder HCF A4 210 x 297 mm 8 3 x 11 7 in Letter 216 x 279 mm 8 5 x 11 in S Su up pp po or rt te ed d S St ta an nd da ar rd d P Pa ap pe er r S Siiz ze es s f fo or r A Au ut to om ma at tiic c 2 2 S Siid de ed d P Pr riin nt ti...

Page 154: ...an change the tray settings The following options are available Fully Adjustable If you select this paper setting you can change the paper size type and color when you load paper into the tray Dedicated If you select this paper setting you cannot change the paper size type and color when you load paper into the tray Bypass When paper is present in this tray it is used for print jobs where you did ...

Page 155: ...in the Bypass Tray 1 Open the Bypass Tray If the Bypass Tray is loaded with paper already remove any paper that is a different size or type 2 Pull out the extension tray for larger sizes 3 Move the width guides to the edges of the tray Xerox VersaLink C505 Color Multifunction Printer User Guide 155 Paper and Media ...

Page 156: ...duces the possibility of jams Note To avoid jams and misfeeds do not remove paper from its packaging until you are ready to use the paper 5 Load the paper in the tray Note Do not load paper above the maximum fill line on the width guides Overfilling the tray can cause the printer to jam 156 Xerox VersaLink C505 Color Multifunction Printer User Guide Paper and Media ...

Page 157: ...load letterhead or pre printed paper face up with the top edge going into the printer For 2 sided printing load letterhead and pre printed paper face down with the top edge going into the printer Xerox VersaLink C505 Color Multifunction Printer User Guide 157 Paper and Media ...

Page 158: ...current paper color then from the list select the color c To save the settings touch OK C Co on nf fiig gu ur riin ng g T Tr ra ay y 1 1 a an nd d T Tr ra ay ys s 2 2 5 5 f fo or r t th he e P Pa ap pe er r L Le en ng gt th h You can adjust the length of the trays to accommodate A4 Letter 8 5 x 11 in and Legal 8 5 x 14 in paper sizes When you use the Legal length paper setting the paper tray protr...

Page 159: ...er paper hold the back of the tray with one hand With the other hand press the release latch at the front of the tray then pull the ends outward until they latch 5 To protect the paper when the tray is extended place the tray cover over the extended section of the paper tray 6 Load paper into the tray before inserting it back into the printer Xerox VersaLink C505 Color Multifunction Printer User G...

Page 160: ...bel sheets in Tray 1 1 To remove the tray from the printer pull out the tray until it stops Lift the front of the tray slightly and then pull out the tray completely 2 For paper sizes other than Legal adjust the paper length and width guides as illustrated 3 For Legal size paper to extend the front of the tray press the green release latch then pull the tray out 160 Xerox VersaLink C505 Color Mult...

Page 161: ...e left Load label sheets in the tray face up For 1 sided printing load letterhead paper face up with the top of the paper toward the back of the tray For 2 sided printing load letterhead and pre printed paper face down with the top edge feeding into the printer Note Do not load paper above the maximum fill line Overfilling the tray can cause the printer to jam 6 Adjust the length and width guides ...

Page 162: ...olor are correct touch OK b If the paper type size or color are incorrect change the settings To select a paper type touch the current paper type then from the list select the type To select a paper size touch the current size setting then from the list select the size To select a different paper color touch the current paper color then from the list select the color c To save the settings touch O...

Page 163: ... a paper color e To save the settings touch OK f To return to the Home screen press the Home button L Lo oa ad diin ng g P Pa ap pe er r iin n t th he e H Hiig gh h C Ca ap pa ac ciit ty y F Fe ee ed de er r H HC CF F The High Capacity Feeder HCF tray accommodates 8 5 x 11 in A4 paper only and is loaded in the short edge feed SEF direction 1 Pull out the tray slowly until it stops 2 Flex the sheet...

Page 164: ...pe size and color are correct touch OK b If the paper type size or color are incorrect change the settings To select a paper type touch the current paper type then from the list select the type To select a paper size touch the current paper size then from the list select the size To select a different paper color touch the current paper color then from the list select the color c To save the setti...

Page 165: ...mpts you to confirm or modify paper tray settings when paper is loaded in the Bypass Tray 6 To save the setting touch OK 7 To return to the Home screen press the Home button C Co on nf fiig gu ur riin ng g t th he e T Tr ra ay y M Mo od de e f fo or r T Tr ra ay ys s 1 1 5 5 1 At the printer control panel press the Home button 2 Touch Device Paper Trays 3 Touch the desired tray 4 Touch Tray Mode 5...

Page 166: ...nvelopes If you do not get the desired results try another envelope brand Maintain constant temperatures and relative humidity Store unused envelopes in their packaging to avoid excess moisture and dryness which can affect print quality and cause wrinkling Excessive moisture can cause the envelopes to seal before or during printing Remove air bubbles from the envelopes before loading them into the...

Page 167: ... En nv ve ello op pe es s iin n t th he e B By yp pa as ss s T Tr ra ay y 1 Open the Bypass Tray 2 Pull out the extension tray for larger sizes Xerox VersaLink C505 Color Multifunction Printer User Guide 167 Paper and Media ...

Page 168: ...curl at the leading edge of envelopes is not acceptable and can cause a jam or misfeed Load envelopes up to 16 5 mm 65 in in height This is approximately 10 20 envelopes depending on brand size and texture If you do not load envelopes in the Bypass Tray right after you have removed the envelopes from the packaging the envelopes can bulge To avoid jams flatten the envelopes before loading them into...

Page 169: ...wrinkle try another option Load envelopes with the short edge going into the printer flaps down and flaps to the right Load envelopes with the print side up flaps open and down and the bottom of the envelope going into the printer Load envelopes with the print side up flaps closed and down and flaps going into the printer Xerox VersaLink C505 Color Multifunction Printer User Guide 169 Paper and Me...

Page 170: ...dge going into the printer Note For envelopes to print correctly load envelopes with the flaps open In the print driver select Portrait Landscape or Rotated Landscape as needed To flip the images select Rotate Image 180 Degrees 5 Adjust the width guides until they touch the edges of the envelopes 6 If the Tray Mode is set to Fully Adjustable the printer prompts you to set the paper size type and c...

Page 171: ...ch OK L Lo oa ad diin ng g E En nv ve ello op pe es s iin n T Tr ra ay y 1 1 1 To remove the tray from the printer pull out the tray until it stops Lift the front of the tray slightly then pull it out 2 Remove any paper in the tray 3 Adjust the paper length and width guides as illustrated 4 Load envelopes in the trays with the flaps closed flap side down and the short edge leading into the printer...

Page 172: ...e touch the current size setting then from the list select Custom Touch the Length field and select a number value Touch the Width field and select a number value Select OK To select a different color touch the current paper color then from the list select the color c To save the settings touch OK 8 From the Print dialog at your workstation select the paper setting values and click OK To feed and ...

Page 173: ...ginal packaging and reseal it Do not store labels in extremely dry or humid conditions or extremely hot or cold conditions Storing labels in extreme conditions can cause print quality problems or cause labels to jam in the printer Rotate stock frequently Long periods of storage in extreme conditions can cause labels to curl and jam in the printer In the print driver software select Label as the pa...

Page 174: ...en remove any paper that is a different size or type 2 Pull out the extension tray for larger sizes 3 Move the width guides to the edges of the tray 4 Load sheet labels in the Bypass Tray face up with the top edge of the page feeding into the printer first 174 Xerox VersaLink C505 Color Multifunction Printer User Guide Paper and Media ...

Page 175: ...pe or color are incorrect change the settings To select a different size touch the current size setting then from the list select a size To select the type touch the current paper type then from the list select Labels To select the color touch the current paper color then from the list select a color c To save the settings touch OK Xerox VersaLink C505 Color Multifunction Printer User Guide 175 Pa...

Page 176: ... the front of the tray slightly then pull it out 2 Adjust the paper length and width guides 3 Load the label sheets in the tray face up Note Do not load paper above the maximum fill line Overfilling can cause paper jams 4 Slide the tray back into the printer 176 Xerox VersaLink C505 Color Multifunction Printer User Guide Paper and Media ...

Page 177: ...refer to Supported Paper Types and Weights G Gu uiid de elliin ne es s f fo or r P Pr riin nt tiin ng g o on n G Gllo os ss sy y C Ca ar rd ds st to oc ck k Do not open sealed packages of glossy cardstock until you are ready to load paper into the printer Leave glossy cardstock in the original wrapper and leave the packages in the shipping carton until ready to use Remove all other paper from the ...

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Page 179: ...r Multifunction Printer User Guide 179 7 Maintenance This chapter contains General Precautions 180 Cleaning the Printer 181 Adjustments and Maintenance Procedures 192 Supplies 198 Managing the Printer 201 Moving the Printer 202 ...

Page 180: ... the documentation supplied with your printer Caution When cleaning your printer do not use organic or strong chemical solvents or aerosol cleaners Do not pour fluids directly into any area Use supplies and cleaning materials only as directed in this documentation Do not place anything on top of the printer Do not leave the covers and doors open for any length of time especially in well lighted pl...

Page 181: ...uid detergent could enter the printer through a gap and cause problems Never use cleaning agents other than water or mild detergent C Clle ea an niin ng g t th he e S Sc ca an nn ne er r Clean the scanner about once a month when anything is spilled on it or when debris or dust collect on any of the surfaces Keep the feed rollers clean to ensure the best possible copies and scans 1 Remove any paper...

Page 182: ...ss Note For best results use Xerox Glass Cleaner to remove marks and streaks 6 Wipe the white underside of the document cover until it is clean and dry 7 To access the second side scanning lens assembly lower the Second Side Scanning Access Cover 182 Xerox VersaLink C505 Color Multifunction Printer User Guide Maintenance ...

Page 183: ... soft cloth with a small amount of neutral detergent then wipe the printer parts dry with a soft cloth Note To prevent damage to the film around the glass do not press heavily on the mirrored glass 9 Close the Second Side Scanning Access Cover 10 Close the Document Cover Xerox VersaLink C505 Color Multifunction Printer User Guide 183 Maintenance ...

Page 184: ...ver touch a labeled area on or near the heat roller in the fuser You can get burned If a sheet of paper is wrapped around the heat roller do not try to remove it immediately Power off the printer immediately and wait 40 minutes for the fuser to cool Try to remove the jam after the printer has cooled If you spill any toner in the printer remove the toner using a moist cloth Never use a vacuum clean...

Page 185: ...or light streaks through one or more colors use the following instructions to clean the LED lenses WARNING If you accidentally get toner on your clothes lightly dust them off as best as you can If some toner remains on your clothes use cool water not hot to rinse off the toner If toner gets on your skin wash it off with cool water and a mild soap If you get toner in your eyes wash it out immediate...

Page 186: ...and lift it away from the printer To prevent toner spills keep the openings facing up Note Be careful not to spill toner when handling the waste cartridge After removing the waste cartridge do not touch the area shown in the illustration 186 Xerox VersaLink C505 Color Multifunction Printer User Guide Maintenance ...

Page 187: ...e openings facing up Note To avoid toner spills or malfunction do not lay the waste cartridge on its side or with the openings facing down 6 Remove the cleaning rod from inside the printer Xerox VersaLink C505 Color Multifunction Printer User Guide 187 Maintenance ...

Page 188: ...holes until it stops then pull out the rod Repeat this two more times 8 Repeat the procedure for the holes in the other three slots 9 Return the cleaning rod to its original location 188 Xerox VersaLink C505 Color Multifunction Printer User Guide Maintenance ...

Page 189: ...wer the bottom of the cartridge into position To lock the cartridge into place push the top forward until the latch clicks into place 11 Close the right side door Xerox VersaLink C505 Color Multifunction Printer User Guide 189 Maintenance ...

Page 190: ...n ns so or rs s If the print or color density is too light missing or the background is foggy clean the color density sensors 1 Power off the printer 2 Lift the rear door release and pull open the door 190 Xerox VersaLink C505 Color Multifunction Printer User Guide Maintenance ...

Page 191: ...3 Use a dry cotton swab to clean the color density sensors 4 Close the rear door Xerox VersaLink C505 Color Multifunction Printer User Guide 191 Maintenance ...

Page 192: ...s the Home button C Co ollo or r C Ca alliib br ra at tiio on n Use Color Calibration to adjust colors that appear incorrect or for composite grays that look neutral To perform a Color Calibration 1 At the printer control panel press the Home button 2 Touch Device Support Color Calibration 3 To select a screen to use for your calibration touch Screen Type then select an option To optimize color to...

Page 193: ...or scan settings to factory default values touch Reset to Factory Defaults Follow the onscreen instructions 4 When finished touch Close 5 To exit the menu touch X 6 When finished to return to the Home screen press the Home button A Ad dj ju us st tiin ng g P Pa ap pe er r R Re eg giis st tr ra at tiio on n Use Adjust Paper Registration to adjust the placement of the printed image on the page The a...

Page 194: ...op bottom left and right edges 11 If the image is centered no adjustment is required If the image is not centered adjust the paper registration For more information refer to Performing a Paper Registration Adjustment P Pe er rf fo or rm miin ng g a a P Pa ap pe er r R Re eg giis st tr ra at tiio on n A Ad dj ju us st tm me en nt t 1 At the control panel press the Home button 2 Log in as administra...

Page 195: ...inting on the selected paper type If the printed image is too light increase the voltage for the paper you are using If the printed image is mottled or blotchy looking decrease the voltage for the paper you are using To adjust the transfer voltage 1 At the printer control panel press the Home button 2 Touch Device Support Transfer Voltage Adjustment 3 To select the paper type for the adjustment to...

Page 196: ...r a an nd d T Tr ra an ns sf fe er r R Ro olllle er r C Clle ea an niin ng g P Pr ro oc ce ed du ur re e When a printer sits idle for an extended time visible background toner can potentially appear on prints Use the Developer and Transfer Roller Cleaning procedure to reduce background toner on prints To perform a Developer and Transfer Roller Cleaning procedure 1 At the printer control panel pres...

Page 197: ...ode procedure touch Start 4 At the successfully completed prompt touch Close 5 To exit the menu touch X 6 To return to the Home screen press the Home button Xerox VersaLink C505 Color Multifunction Printer User Guide 197 Maintenance ...

Page 198: ... ms s Routine maintenance items are printer parts that have a limited life and require periodic replacement Replacements can be parts or kits Routine maintenance items are typically customer replaceable parts Note Each routine maintenance item includes installation instructions Routine maintenance items for this printer include the following Drum Cartridge Kit Waste Cartridge Maintenance Kit which...

Page 199: ... Information Pages 3 Touch Supplies Usage Report 4 To return to the Home screen press the Home button T To on ne er r C Ca ar rt tr riid dg ge es s G Ge en ne er ra all P Pr re ec ca au ut tiio on ns s WARNING When replacing a toner cartridge be careful not to spill the toner If any toner spills avoid contact with clothes skin eyes and mouth Do not inhale the toner dust Keep toner cartridges out o...

Page 200: ...artridge Out of Toner The toner cartridge is empty Replace the toner cartridge with a new one R Re ec cy yc clliin ng g S Su up pp plliie es s For more information on the Xerox supplies recycling program go to www xerox com gwa 200 Xerox VersaLink C505 Color Multifunction Printer User Guide Maintenance ...

Page 201: ...tion refer to the System Administrator Guide at www xerox com office VLC505docs To view the billing information for your printer 1 At the printer control panel press the Home button 2 Touch Device Billing Usage 3 To view more details touch Usage Counters then select an option 4 After viewing the usage readings to return to the Home screen press the Home button P Pr riin nt tiin ng g t th he e B Bi...

Page 202: ... If the optional 550 Sheet Feeder is not fixed to the printer securely it could fall to the ground and cause injury Follow these instructions when moving the printer 1 Power off the printer then disconnect the power cord and other cables from the back of the printer Note To prevent electric shock never touch the power plug with wet hands When removing the power cord ensure that you pull the plug a...

Page 203: ...Close the Bypass Tray 4 Remove any paper or other media from the Output Tray 5 If the Output Tray Extension is extended close it Xerox VersaLink C505 Color Multifunction Printer User Guide 203 Maintenance ...

Page 204: ...6 Remove any paper from Tray 1 then close the tray 7 Keep the paper wrapped and stored away from humidity and dirt 204 Xerox VersaLink C505 Color Multifunction Printer User Guide Maintenance ...

Page 205: ...ing material and boxes or a Xerox Repackaging Kit Failure to repackage the printer properly for shipment can result in damage not covered by the Xerox Warranty Service Agreement or Total Satisfaction Guarantee The Xerox Warranty Service Agreement or Total Satisfaction Guarantee do not cover damage to the printer caused by improper moving After moving the printer 1 Reinstall any parts that you remo...

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Page 207: ...C505 Color Multifunction Printer User Guide 207 8 Troubleshooting This chapter contains General Troubleshooting 208 Paper Jams 213 Print Quality Problems 227 Copy and Scan Problems 234 Fax Problems 235 Getting Help 237 ...

Page 208: ...he printer Plug another electrical appliance into the outlet then check if it operates properly Try a different outlet The printer is connected to an outlet with a voltage or frequency that does not match the printer specifications Use a power source with the specifications listed in the Electrical Specifications P Pr riin nt te er r R Re es se et ts s o or r P Po ow we er rs s O Of ff f F Fr re e...

Page 209: ...t paper in the appropriate tray At the printer control panel specify the correct paper size type and color The paper settings for the print job do not match any paper loaded in the paper trays at the printer From the print driver select a paper tray containing the correct paper A toner cartridge is empty Replace the empty toner cartridge No control panel indicators are lighted Power off the printe...

Page 210: ... is installed and properly configured For more information refer to Connecting to a Wireless Network P Pr riin nt tiin ng g T Ta ak ke es s T To oo o L Lo on ng g Probable Causes Solutions The printer is set to a slower printing mode For example the printer could be set to print on heavyweight paper It takes more time to print on certain types of special paper Ensure that the paper type is set pro...

Page 211: ... www xerox com office VLC505support Note To have the print driver select the tray set the tray used as the paper source to Auto Selection Enabled A Au ut to om ma at tiic c 2 2 S Siid de ed d P Pr riin nt tiin ng g P Pr ro ob blle em ms s Probable Causes Solutions Unsupported or incorrect paper Ensure that you are using a supported paper size and weight for 2 sided printing Envelopes cardstock and...

Page 212: ...ich it is located If the paper lift plate at the back of the tray is not locked down replace the tray C Co on nd de en ns sa at tiio on n H Ha as s F Fo or rm me ed d I In ns siid de e t th he e P Pr riin nt te er r Moisture can condense in the printer when room humidity exceeds 85 or when a cold printer is located in a warm room Condensation can form in a printer after it has been sitting in a co...

Page 213: ...n Do not attempt to clear any paper jams using tools or instruments This can permanently damage the printer The following illustration shows where paper jams can occur along the paper path 1 Tray 2 2 Optional Mailbox or Finisher 3 Fuser 4 Bypass Tray 5 Tray 1 M Miin niim miiz ziin ng g P Pa ap pe er r J Ja am ms s The printer is designed to function with minimal paper jams using Xerox supported pa...

Page 214: ...aper guides in all trays A guide that is not properly adjusted can cause poor print quality misfeeds skewed prints and printer damage After loading paper in the trays at the control panel select the correct paper type and size Before printing select the correct paper type and size in the print driver Store paper in a dry location The following can cause paper jams Polyester coated paper that is de...

Page 215: ... t th he e D Du up plle ex x A Au ut to om ma at tiic c D Do oc cu um me en nt t F Fe ee ed de er r 1 Open the Top Cover and remove any paper 2 If paper is jammed in the Single Pass Duplex Automatic Document Feeder open the Document Cover Xerox VersaLink C505 Color Multifunction Printer User Guide 215 Troubleshooting ...

Page 216: ...then reload the document in the Duplex Automatic Document Feeder To prevent paper jams Do not load original documents above the MAX fill line Adjust the paper guides so that they fit against the original documents Use only supported paper For more information refer to Document Feeder Guidelines 216 Xerox VersaLink C505 Color Multifunction Printer User Guide Troubleshooting ...

Page 217: ... the error displayed on the control panel you must clear all paper from the paper path 1 Remove any paper from the Bypass Tray 2 Grasp both sides of the Bypass Tray then pull it straight out of the printer 3 Remove Tray 1 from the printer Xerox VersaLink C505 Color Multifunction Printer User Guide 217 Troubleshooting ...

Page 218: ...rt the Bypass Tray completely into the printer 7 When paper trays are set to Fully Adjustable you are prompted to verify or change the paper settings a To confirm the same paper size type or color touch OK b To select a new paper size type or color touch the current setting then select a new setting When finished touch OK 8 To return to the Home menu press the Home button 218 Xerox VersaLink C505 ...

Page 219: ...the error displayed on the control panel you must clear all paper from the paper path 1 Remove any paper from the Bypass Tray 2 Grasp both sides of the Bypass Tray then pull it straight out of the printer 3 Remove Tray 1 from the printer Xerox VersaLink C505 Color Multifunction Printer User Guide 219 Troubleshooting ...

Page 220: ...p replace the tray cover 6 Insert the Bypass Tray completely into the printer 7 When paper trays are set to Fully Adjustable you are prompted to verify or change the paper settings a To confirm the same paper size type or color touch OK b To select a new paper size type or color touch the current setting then select a new setting When finished touch OK 8 To return to the Home menu press the Home b...

Page 221: ...l paper from the paper path 1 For the tray reported on the Touch Screen Display pull out the tray until it stops 2 To remove the tray lift the front of it slightly then pull it out of the printer 3 Remove any crumpled paper from the tray and any remaining paper jammed at the front of the printer Xerox VersaLink C505 Color Multifunction Printer User Guide 221 Troubleshooting ...

Page 222: ... protrudes when it is inserted into the printer If removed in a previous step replace the tray cover 6 When paper trays are set to Fully Adjustable you are prompted to verify or change the paper settings a To confirm the same paper size type or color touch OK b To select a new paper size type or color touch the current setting then select a new setting When finished touch OK 222 Xerox VersaLink C5...

Page 223: ...isplayed on the control panel clear all paper from the paper path 1 Lift the rear door release and pull open the door 2 To open the paper guide on the top of the fuser lift the paper guide tab 3 Remove any jammed paper from the back of the printer Xerox VersaLink C505 Color Multifunction Printer User Guide 223 Troubleshooting ...

Page 224: ... The edges of the paper are not even Remove the paper align the edges and then reload the paper The paper is moist from humidity Remove the paper from the paper tray Load new dry paper into the tray Too much static electricity is present Load a new ream of paper Using unsupported paper Use only Xerox approved paper For details refer to Supported Paper Humidity is too high for coated paper Feed pap...

Page 225: ...e paper smooth it out and reload it If it still misfeeds do not use that paper The paper is moist from humidity Remove the moist paper and replace it with new dry paper Using paper of the wrong size thickness or type Use only Xerox approved paper For more information refer to Supported Paper The feed rollers are dirty With a clean lint free cloth moistened with water wipe the feed rollers until th...

Page 226: ...per remains jammed in the printer Recheck the paper path and make sure that you have removed all of the jammed paper One of the printer doors is open Check the doors on the printer Close any door that is open J Ja am ms s D Du ur riin ng g A Au ut to om ma at tiic c 2 2 S Siid de ed d P Pr riin nt tiin ng g Probable Causes Solutions Using paper of the wrong size thickness or type Use paper of the ...

Page 227: ...ent the color pages counter because color consumables are used Composite black is the default setting on most printers C Co on nt tr ro olllliin ng g P Pr riin nt t Q Qu ua alliit ty y Various factors can affect the quality of the output of your printer For consistent and optimum print quality use paper designed for your printer and correctly set the Print Quality Mode and Color Adjustments Follow...

Page 228: ...d other media properly for optimum print quality For more information refer to Paper Storage Guidelines S So ollv viin ng g P Pr riin nt t Q Qu ua alliit ty y P Pr ro ob blle em ms s When the print quality is poor select the closest symptom from the following table and refer to the corresponding solution to correct the problem You can also print a Demonstration Print page to more precisely determi...

Page 229: ...ier or thicker than the paper type selection Ensure that the proper paper is loaded in the paper tray Choose a heavier paper type at the control panel and in the print driver Use a lighter paper or paper type The bias transfer voltage is not properly adjusted for the paper type Verify that the paper types set in the control panel and the print driver match the paper loaded in the tray The settings...

Page 230: ...h the transfer roller or the exposed end of the transfer belt Fingerprints can cause print quality issues The toner cartridges are not Xerox toner cartridges Ensure that the toner cartridges meet specifications Replace the cartridges if necessary For details refer to Consumables Vertical black or color streaks or multiple colored streaks or lines Streaks in only one color The toner cartridges are ...

Page 231: ...nd replace if necessary For details refer to Consumables The paper is impeded in the paper path Remove any paper or debris from the paper path Ensure that the trays are pushed in all the way Ensure that the rear cover is closed and locked Condensation inside the printer causes partial blanks or creased paper Power on the printer and leave it on for at least 1 hour to get rid of the condensation Fo...

Page 232: ...rs Paper or debris is dragging the bottom of the transfer belt Remove the paper or debris from the printer Replace the Transfer Belt which is included in the Maintenance Kit For assistance go to the Xerox Support website at www xerox com office VLC505support Slanted printing The paper guides in the trays are not set correctly Reset the paper tray guides For details refer to Loading Paper 232 Xerox...

Page 233: ...nents in the paper path is marking the paper 1 Print the Repeating Defects pages At the control panel touch Device Support Support Pages Repeating Defects 2 To determine the cause measure the distance between the print defects 27 8 mm 1 1 in Drum Cartridge 52 0 mm 2 1 in Drum Cartridge 94 2 mm 3 7 in Drum Cartridge 82 4 mm 3 24 in Fuser 94 2 mm 3 7 in Fuser 18 8 mm 0 74 in Transfer Belt 63 5 mm 2 ...

Page 234: ...efer to Cleaning the Scanner Spots present in copies made from the document glass There is debris on the document glass When scanning the debris creates a spot on the image Clean all glass surfaces with a lint free cloth Image is too light or too dark Adjust the lighten darken setting Colors are inaccurate Adjust color settings and confirm that the correct Original Type is set Perform the Scan Col...

Page 235: ...ment correctly The document glass is dirty Clean the document glass The text in the document is too light Adjust the resolution There is a problem with the telephone connection Verify that the telephone line is working then send the fax again There is a problem with the fax machine of the caller Make a copy to verify that your printer is operating correctly If the copy was printed correctly have t...

Page 236: ... existing job to complete This increases available memory The received fax size is reduced The paper supply in the printer does not match the document size sent Confirm the original size of the documents Documents could be reduced based on the available paper supply in the printer Faxes cannot be received automatically The printer is set to receive faxes manually Set the printer to automatic recep...

Page 237: ... ed d T Tr ro ou ub blle es sh ho oo ot tiin ng g T To oo olls s Your printer has a set of reports that you can print These reports include the Demonstration Print page and the Error History report that can assist you in troubleshooting certain problems The Demonstration Print page prints an image to show print quality You can use this page to troubleshoot print quality issues with the printer The...

Page 238: ...ages include configuration and font information demonstration pages and more For more information refer to Information Pages M Mo or re e I In nf fo or rm ma at tiio on n a ab bo ou ut t Y Yo ou ur r P Pr riin nt te er r To obtain more information about your printer refer to More Information 238 Xerox VersaLink C505 Color Multifunction Printer User Guide Troubleshooting ...

Page 239: ...ifunction Printer User Guide 239 A Specifications This appendix contains Printer Configurations and Options 240 Physical Specifications 243 Environmental Specifications 247 Electrical Specifications 248 Performance Specifications 249 ...

Page 240: ...ith Casters Option Option Productivity Kit with 250 GB hard drive Option Standard Wireless Network Adapter Option Option CAC Kit Card Reader Option Option S St ta an nd da ar rd d F Fe ea at tu ur re es s Features Description Print Speed Standard and Enhanced modes up to 45 ppm 2 Sided Print speed Up to 43 ppm Print Resolution 1200 x 2400 dpi Paper Capacity Bypass Tray Tray 1 Optional 550 Sheet Fe...

Page 241: ...Automatic Document Feeder Document Feeder Capacity 100 sheets Optical Scan Resolution 600 x 400 dpi Maximum Scan Size Document Glass Duplex Automatic Document Feeder 215 9 x 355 6 mm 8 5 x 14 in 215 9 x 355 6 mm 8 5 x 14 in File Formats JPEG TIFF PDF PDF A XPS Supported Scanning Scan to Desktop WSD Scan to SMB Scan to FTP Scan to Email Scan to USB Flash drive Control Panel 7 inch LCD touch screen ...

Page 242: ...port Foreign Device Interface FDI Remote Access Embedded Web Server O Op pt tiio on ns s a an nd d U Up pg gr ra ad de es s Fax Wireless Network Adapter IEEE 802 11 n g b compliant and supports 2 4 GHz and 5 GHz frequencies 550 Sheet Feeder depending on configuration up to 3 feeders 2000 Sheet High Capacity Feeder Cabinet with Casters Productivity Kit with 250 GB hard drive Xerox Common Access Car...

Page 243: ...t tiio on n H He eiig gh ht t M Me ea as su ur re em me en nt ts s f fo or r C Co on nf fiig gu ur ra at tiio on ns s H He eiig gh ht t C Co on nf fiig gu ur ra at tiio on ns s f fo or r O Op pt tiio on na all F Fe ee ed de er rs s Item No Optional Feeders 1 Optional Feeder Configuration View Height 64 4 cm 25 4 in 76 7 cm 30 2 in Document Glass Height 54 8 cm 21 6 in 67 1 cm 26 4 in Xerox VersaLi...

Page 244: ...iio on na all F Fe ee ed de er rs s a an nd d C Ca ab biin ne et t w wiit th h C Ca as st te er rs s Item No Optional Feeders 1 Optional Feeder 2 Optional Feeders Configuration View Height mm 98 0 cm 38 6 in 110 3 cm 43 4 in 122 6 cm 48 3 in Document Glass Height 88 4 cm 34 8 in 100 7 cm 39 6 in 113 0 cm 44 5 in H He eiig gh ht t C Co on nf fiig gu ur ra at tiio on ns s f fo or r O Op pt tiio on n...

Page 245: ...le ea ar ra an nc ce e R Re eq qu uiir re em me en nt ts s C Clle ea ar ra an nc ce e R Re eq qu uiir re em me en nt ts s f fo or r S Sh ho or rt t M Mo od de ell C Clle ea ar ra an nc ce e R Re eq qu uiir re em me en nt ts s f fo or r O Op pt tiio on na all 5 55 50 0 S Sh he ee et t F Fe ee ed de er r Xerox VersaLink C505 Color Multifunction Printer User Guide 245 Specifications ...

Page 246: ...in ne et t w wiit th h C Ca as st te er rs s C Clle ea ar ra an nc ce e R Re eq qu uiir re em me en nt ts s f fo or r O Op pt tiio on na all H Hiig gh h C Ca ap pa ac ciit ty y F Fe ee ed de er r w wiit th h C Ca as st te er rs s 246 Xerox VersaLink C505 Color Multifunction Printer User Guide Specifications ...

Page 247: ...midity Range 10 85 Optimal Humidity Range 20 70 relative humidity at 28 C 82 F Note Under extreme environmental conditions such as 10 C and 85 relative humidity printing defects can occur due to condensation inside the printer E Elle ev va at tiio on n For optimum performance use the printer at elevations below 3100 m 10 170 ft Xerox VersaLink C505 Color Multifunction Printer User Guide 247 Specif...

Page 248: ...Power Supply Voltage Frequency Current Required 120 VAC 10 108 132 VAC 60 Hz 3 Hz 12 A 220 240 VAC 10 198 264 VAC 50 Hz 3 Hz 8 A P Po ow we er r C Co on ns su um mp pt tiio on n Power Saver Mode Sleep 0 9 W Ready 92 W Continuous printing 730W 248 Xerox VersaLink C505 Color Multifunction Printer User Guide Specifications ...

Page 249: ...nt speed Print mode The fastest print modes are Standard and Enhanced Paper size Letter 8 5 x 11 in size prints slightly faster than A4 210 x 297 mm size Larger sizes reduce print speeds Paper type and weights For faster printing use paper weights of 105 g m or less The maximum print speed for 1 sided printing is 45 ppm on Letter size paper and 43 ppm on A4 size paper The maximum print speed for 2...

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Page 251: ... C505 Color Multifunction Printer User Guide 251 B Regulatory Information This appendix contains Basic Regulations 252 Copy Regulations 257 Fax Regulations 260 Safety Certification 264 Material Safety Data Sheets 265 ...

Page 252: ... reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or a...

Page 253: ... common regulatory scheme and common EurAsEC certification mark the EAC Mark E Eu ur ro op pe ea an n U Un niio on n L Lo ot t 4 4 I Im ma ag giin ng g E Eq qu uiip pm me en nt t A Ag gr re ee em me en nt t E En nv viir ro on nm me en nt ta all I In nf fo or rm ma at tiio on n E En nv viir ro on nm me en nt ta all I In nf fo or rm ma at tiio on n P Pr ro ov viid diin ng g E En nv viir ro on nm me ...

Page 254: ...ucing product energy consumption helps combat smog acid rain and long term changes to the climate by decreasing the emissions that result from generating electricity For more information on energy or other related topics go to www xerox com about xerox environment enus html or www xerox co uk about xerox environment engb html Power Consumption and Activation Time The amount of electricity that a d...

Page 255: ...fer to the System Administrator Guide at www xerox com office VLC505docs EcoLogo Certified to Office Machines CCD 035 This product is certified to EcoLogo standard for office machines meeting all requirements for reduced environmental impact As part of achieving certification Xerox Corporation has proven this product meets the EcoLogo criteria for energy efficiency Certified copier printer multifu...

Page 256: ... y I In nf fo or rm ma at tiio on n f fo or r 2 2 4 4 G GH Hz z a an nd d 5 5 G GH Hz z W Wiir re elle es ss s N Ne et tw wo or rk k A Ad da ap pt te er rs s This product contains a 2 4 GHz and 5 GHz Wireless LAN radio transmitter module that complies with the requirements specified in FCC Part 15 Industry Canada RSS 210 and European Council Directive 2014 53 EU Radio Frequency RF output power of ...

Page 257: ...s may be done provided the reproduction of the document is performed for lawful purposes Postage Stamps canceled or uncanceled For philatelic purposes Postage Stamps may be photographed provided the reproduction is in black and white and is less than 75 or more than 150 of the linear dimensions of the original Postal Money Orders Bills Checks or Drafts of money drawn by or upon authorized officers...

Page 258: ...as FBI Treasure and so on unless photograph is ordered by the head of such department or bureau Reproducing the following is also prohibited in certain states Automobile Licenses Drivers Licenses Automobile Certificates of Title The preceding list is not all inclusive and no liability is assumed for its completeness or accuracy In case of doubt consult your attorney For more information about thes...

Page 259: ...ters or records kept by public officials charged with the duty of making or issuing certified copies thereof where the copy falsely purports to be a certified copy thereof Copyrighted material or trademarks of any manner or kind without the consent of the copyright or trademark owner This list is provided for your convenience and assistance but it is not all inclusive and no liability is assumed f...

Page 260: ...A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA A compliant telephone cord and modular plug is provided with this product It connects to a compatible modular jack that is also compliant See installation instructions for details You can safely connect the printer to the...

Page 261: ...nty period If unauthorized repair is performed the remainder of the warranty period is null and void This equipment must not be used on party lines Connection to party line service is subject to state tariffs Contact the state public utility commission public service commission or corporation commission for information Your office could have specially wired alarm equipment connected to the telepho...

Page 262: ...ech Republic Italy Romania Denmark Latvia Slovakia Estonia Liechtenstein Slovenia Finland Lithuania Spain France Luxembourg Sweden Germany Malta United Kingdom If you have problems with your product contact your local Xerox representative This product can be configured to be compatible with other country networks Before reconnecting the device to a network in another country contact your Xerox rep...

Page 263: ...cause a false answer condition If you encounter such problems do not contact the Telecom Faults Service 6 DTMF tones dialing is the preferred method because it is faster than pulse decadic dialing and is readily available on almost all New Zealand telephone exchanges WARNING No 111 or other calls can be made from this device during a mains power failure 7 This equipment may not provide for the eff...

Page 264: ...nderwriters Laboratories Inc US Canada UL 60950 1 2nd Edition 2014 10 14 CAN CSA C22 2 No 60950 1 07 2nd Edition 2014 10 Underwriters Laboratories Inc Europe IEC 60950 1 2005 A1 2009 A2 2013 EN 60950 1 2006 A11 2009 A1 2010 A12 2011 A2 2013 264 Xerox VersaLink C505 Color Multifunction Printer User Guide Regulatory Information ...

Page 265: ...g your printer go to North America www xerox com msds European Union www xerox com environment_europe For the Customer Support Center phone numbers go to www xerox com office worldcontacts Xerox VersaLink C505 Color Multifunction Printer User Guide 265 Regulatory Information ...

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Page 267: ...Xerox VersaLink C505 Color Multifunction Printer User Guide 267 C Recycling and Disposal This appendix contains All Countries 268 North America 269 European Union 270 Other Countries 272 ...

Page 268: ...ly consistent with global regulations applicable at the time that the product was placed on the market For recycling and disposal information contact your local authorities Perchlorate Material This product may contain one or more Perchlorate containing devices such as batteries Special handling may apply For more information go to www dtsc ca gov hazardouswaste perchlorate 268 Xerox VersaLink C50...

Page 269: ...0 ASK XEROX to determine if this Xerox product is part of the program For more information about Xerox environmental programs visit www xerox com environment or for recycling and disposal information contact your local authorities Xerox VersaLink C505 Color Multifunction Printer User Guide 269 Recycling and Disposal ...

Page 270: ...ge Please contact your local disposal authority for information In some member states when you purchase new equipment your local retailer may be required to take back your old equipment free of charge Please ask your retailer for information P Pr ro of fe es ss siio on na all B Bu us siin ne es ss s E En nv viir ro on nm me en nt t Application of this symbol on your equipment is confirmation that ...

Page 271: ... waste disposal service or the point of sale where you purchased the items Penalties may be applicable for incorrect disposal of this waste in accordance with national legislation B Bu us siin ne es ss s U Us se er rs s iin n t th he e E Eu ur ro op pe ea an n U Un niio on n If you wish to discard electrical and electronic equipment please contact your dealer or supplier for further information D ...

Page 272: ...Other Countries Please contact your local waste management authority to request disposal guidance 272 Xerox VersaLink C505 Color Multifunction Printer User Guide Recycling and Disposal ...

Page 273: ...Xerox VersaLink C505 Color Multifunction Printer User Guide 273 D Apps Features This appendix contains ...

Page 274: ...your copy Color Effects For a color original document you can adjust the color of the copy using preset color effects For example you can adjust colors to be brighter or cooler Saturation Saturation allows you to adjust the color strength and the amount of gray in the color 2 Sided and 2 Sided Scanning You can use the 2 Sided options to set the device to scan one or both sides of an original docum...

Page 275: ...ittle as 25 of its original size or enlarge it as much as 400 Original Type The printer optimizes the image quality of the copies based on the type of images in the original document and how the original was created Lighten Darken Use the Lighten Darken slider to make the output image or print lighter or darker Sharpness Use this option to sharpen the output image or print For best results sharpen...

Page 276: ...f each sheet of paper Auto Background Suppression Use the Auto Background Suppression setting to reduce the sensitivity of the printer to variations in light background colors Edge Erase You can erase content from the edges of your images using the Edge Erase feature You can specify the amount to erase on the right left top and bottom edges Original Size To ensure that you are scanning the correct...

Page 277: ...printers with an optional Productivity Kit installed Booklet Creation The Booklet Creation feature prints two pages on each side of the paper The pages are reordered so that they are in numerical order when folded Note This function is only available on printers with an optional Productivity Kit installed Page Layout You can print the selected number of pages on one side of a sheet of paper Select...

Page 278: ...scanned images You can use Preview to continue scanning and adding pages to a job Resolution Resolution determines how fine or grainy graphic images appear Image resolution is measured in dots per inch dpi Contrast You can use the Contrast feature to adjust the variation between light and dark areas of the image Remove Blank Pages Remove Blank Pages configures the printer to ignore blank pages Boo...

Page 279: ...he device Note The system administrator can preset this option Message Use Message to enter information to accompany the email File Format Use the File Format option to specify the format of the saved image or to define a searchable image You can add a password to protect the image or choose to combine multiple images into a single file File Already Exists Use the File Already Exists option to def...

Page 280: ... option to add an introduction page to the beginning of your fax You can add a short comment to the cover sheet and To and From details Transmission Header Text It is unlawful to send a message from a fax machine without the proper Transmission Header Text Ensure that the name and telephone number of the sender and the date and time of the transmission are included on all faxes Delay Send You can ...

Page 281: ...d Copy Manual Send You can use the Manual Send feature to enable the fax modem speaker temporarily This feature is helpful to dial international numbers or to use phone systems that require you to wait for a specific audio tone Polling Polling allows you to retrieve faxes stored on other fax machines Apps Features ...

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Xerox VersaLink C505, User Manual

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Summary of Contents for VersaLink C505

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