Troubleshooting
208
Xerox
®
VersaLink
®
B405 Multifunction Printer
User Guide
Symptom
Solutions
The output print is wrinkled or
stained.
•
Verify that the paper is the correct size, type, and weight for the
printer and that it is loaded properly. If not, change the paper.
•
Try a new ream of paper.
•
Change the Paper Type settings in the print driver. In the print driver
Printing Options tab, select
Paper
, then change the
Other Type
setting.
Envelopes are wrinkled or creased
when printed.
Check if the crease is within 30
mm (1.2 in.) of the four edges of the
envelope.
•
If yes, it is printing as expected. Your printer is not faulty.
•
If not, take the following actions:
Ensure that envelopes are loaded properly in the bypass tray. For
details, see
Loading Envelopes in the Bypass Tray
on page 156.
Follow the guidelines for printing on envelopes. For details, see
Guidelines for Printing Envelopes
on page 155.
If the problem persists, use a different size envelope.
The top margin is incorrect.
•
Ensure that the paper is loaded properly.
•
Ensure that the margins are set correctly in the application you are
using.
•
Adjust the paper registration. For details, see
Adjusting Paper
.Registration
on page 170.
The printed surface of the paper is
bumpy.
1.
Print a solid image over the entire surface of one sheet of paper.
2.
Load the printed sheet into the tray with the printed side face down.
3.
Print five blank pages to remove debris from the fuser rollers.
