Xerox Stacker 1000, User Manual, Page: 144 / 396

Recommended solution Possible cause Fault code
Power Off/On the machine.
If error persists, contact the
Customer Support Center.
This fault was generated when
the software for cleaning the
Charge Corotron Cleaner did
not function correctly 092 938
Power Off/On the machine.
If error persists, contact the
Customer Support Center.
Dispensing errors 093 310, 093 911, 093 912,
093 913, 093 914, 093 915,
093 916, 093 917, 093 918,
093 919, 093 920, 093 921
Power Off/On the machine.
If error persists, contact the
Customer Support Center.
Customer Replaceable Unit
Memory communication
failure 093 322
Replace Dry ink/toner
Cartridge. Dry ink/toner fault 093 400, 093 401, 093 402,
093 403, 093 404, 093 405
093 406, 093 407, 093 408,
093 409, 093 410, 093 411
Contact the Customer Support
Center. Dispenser Replacement timing
fault 093 413, 093 414, 093 415,
093 416, 093 417, 093 418
Reinsert Dry ink/toner
Cartridge.
Power Off/On the machine.
Communication failure
between the Customer
Replaceable Unit Memory and
Dry ink/toner Cartridge 093 910, 093 911, 093 912,
093 913, 093 914, 093 915
Reinsert Dry ink/toner
Cartridge.
Power Off/On the machine.
Dry ink/toner cartridge faults 093 916, 093 917, 093 918,
093 919, 093 920, 093 921,
093 922, 093 923, 093 924,
093 925, 093 926, 093 927,
093 928, 093 929, 093 930,
093 931, 093 932, 093 933
093 934, 093 935, 093 936,
093 937, 093 938, 093 939
Close the Dispense Door.
Power Off/On the machine.
The machine continued
printing while the toner/dry ink
door was open 093 940
Close the Door.
Power Off/On the machine.
Unable to detect the Image
Belt Transfer Module (IBT) 093 941
Power Off/On the machine.
If error persists, contact the
Customer Support Center.
Image Belt Transfer (IBT) error 094 310
094 311
Power Off/On the machine.
If error persists, contact the
Customer Support Center.
Second Bias Transfer Belt does
not make contact or retract 094 312
Xerox
®
Color 800/1000 Press
10-42
User Guide
Problem solving
(continued)