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Xerox PHASER 7500, Service Manual

Get the ultimate printing companion with the Xerox PHASER 7500. This high-performance printer delivers exceptional color quality and speed. Need the (German) Benutzerhandbuch? Look no further! Download the manual for free from manualshive.com and unlock the full potential of your Xerox PHASER 7500.

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I – 8

Phaser 7500 Printer Service Manual

Index

Nudger Level Sensor

operation

, 

2-41

part number

, 

9-48

removal

, 

8-86

Paper Size Sensor

operation

, 

2-41

part number

, 

9-43

removal

, 

8-82

part number

, 

9-43

removal

, 

8-89

Tray 3

Feed Out Sensor

part number

, 

9-71

Feeder Assembly

part number

, 

9-68

part number

, 

9-68

Tray Module

Relay PWB

operation

, 

2-48

part number

, 

9-106

removal

, 

8-205

wiring diagram

, 

10-54

wiring diagram

, 

10-54

troubleshooting

back channel trace

, 

11-15

boot errors

, 

4-4

Control Panel

, 

4-11

CWIS

, 

3-29

damaged prints

, 

4-26

diagnostic testing

, 

4-7

Fuser jams

, 

4-27

Hard Drive

, 

3-23

Image Processor Board

, 

4-3

Macintosh

, 

4-33

media-based problems

, 

4-25

mis-picks

, 

4-25

multiple-sheet picks

, 

4-25

operating system

, 

4-32

print-quality

, 

5-2

, 

5-21

skewed images

, 

4-26

UNIX

, 

4-33

Windows

, 

4-32

U

UNIX

operating system

, 

1-12

troubleshooting

, 

4-33

USB Port

operational testing

, 

4-31

V

voltage

power supply

, 

1-13

W

Waste Cartridge

operation

, 

2-36

part number

, 

9-41

, 

9-115

removal

, 

8-12

Waste Toner

Waste Toner Bottle Full Sensor

operation

, 

2-36

part number

, 

9-41

removal

, 

8-74

wiring diagram

, 

10-48

Waste Toner Bottle Position Sensor

operation

, 

2-36

part number

, 

9-41

Waste Toner Pipe Assembly

part number

, 

9-41

removal

, 

8-75

Windows

operating system

, 

1-12

troubleshooting

, 

4-32

wiring diagram

Control Panel

, 

10-50

wiring diagrams

1500-Optional Sheet Feeder

, 

10-56

, 

10-57

1st BTR Contact Retract Sensor

, 

10-48

1st BTR Retract Clutch

, 

10-48

3 Tray Module

, 

10-56

, 

10-57

Agitator Motor

, 

10-45

Bottom Fan

, 

10-48

Developer Motors

, 

10-42

Duplex Assembly

, 

10-53

Erase Lamp

, 

10-39

Exit Full Sensor

, 

10-43

Exit Motor

, 

10-43

Front Cover Switch

, 

10-39

Fuser

, 

10-49

Fuser Fan

, 

10-45

Fuser Motor

, 

10-41

general diagram

, 

10-36

, 

10-37

, 

10-38

GFI

, 

10-49

HV Fan

, 

10-48

HVPS

, 

10-40

IBT Fan

, 

10-39

IBT Motor

, 

10-42

Interlock Switch

, 

10-45

LPH

, 

10-46

, 

10-47

LV Fan

, 

10-49

Main Drive Motor

, 

10-41

Main LVPS

, 

10-40

, 

10-50

MCU Board

, 

10-46

, 

10-47

MD PWB

, 

10-46

, 

10-47

NOHAD Temperature Sensor

, 

10-40

OHP Sensor

, 

10-43

Process 2 Fan

, 

10-39

Registration Clutch

, 

10-43

Registration Sensor

, 

10-43

Single Tray Module

, 

10-55

Takeaway Clutch

, 

10-48

Toner CRUM

, 

10-39

Toner Dispenser Motor

, 

10-44

Summary of Contents for PHASER 7500

Page 1: ...Phaser 7500 Color Printer Phaser 7500 Service Manual Xerox Internal Use Only ...

Page 2: ......

Page 3: ...lowing servicing instructions are for use by qualified service personnel only To avoid personal injury do not perform any servicing other than that contained in the operating instructions unless you are qualified to do so Third Printing September 2010 ...

Page 4: ... Corporation in the United States and or other countries Adobe and PostScript are trademarks of Adobe Systems Incorporated in the United States and or other countries Apple Bonjour ColorSync EtherTalk Macintosh and Mac OS are trademarks of Apple Computer Inc in the United States and or other countries PCL is a trademark of Hewlett Packard Corporation in the United States and or other countries Mic...

Page 5: ...1 6 Printer Options 1 7 Additional Memory 1 7 Productivity Kit Hard Disk Drive 1 7 Duplex Unit 1 8 Printer Stand 1 8 Optional 500 Sheet Feeder Tray 3 1 9 Optional 1500 Sheet Feeder Trays 3 4 5 1 9 Wireless Network Adapter 1 9 Maintenance Items 1 10 Consumables 1 11 Specifications 1 12 Printer Specifications 1 12 Memory Specifications 1 13 Environment Specifications 1 13 Electrical Specifications 1...

Page 6: ...charge 2 17 Cleaning Belt 2nd BTR 2 17 Waste Toner Collection 2 18 Fusing 2 19 Print Data Flow 2 20 Paper Feed 2 21 Paper Feed Layout 2 21 Paper Feed from the Paper Tray 2 23 Paper Feed from Tray 1 MPT 2 24 Paper Transport 2 25 Transfer Fusing Paper Output 2 27 2 Sided Feed 2 28 Major Assemblies and Functions 2 29 Exposure LPH 2 29 Electric Charge Drum 2 30 Development Developer 2 31 Primary Trans...

Page 7: ...Registration Control 2 74 3 Error Messages and Codes Introduction 3 2 Accessing Fault History 3 2 Fault History 3 2 Servicing Instructions 3 3 Messages Chain Link Codes and Procedures 3 4 Error Messages Abbreviations 3 4 Error Message and Chain Link Code Summary 3 5 Status Messages and Codes 3 14 Paper Size Detection 3 17 General Troubleshooting 3 20 116 324 Fail 3 20 016 782 016 784 Fail 3 21 Com...

Page 8: ... Roll NC Sensor Over Temperature Fail 3 72 Heat Roll NC Sensor Broken Fail 3 73 Heat Roll NC Sensor Range Fail 3 74 Heat Roll Paper Winding Fail 3 75 Fuser On Time Fail 3 76 Illegal Fuser 3 77 Fuser Fan Fail 3 78 Fuser Assembly Near Life Warning Fuser Assembly Life Over Warning 3 80 Tray 2 3 4 5 Size Mismatch 3 81 Face Down Tray 1 Paper Full 3 82 Operation Y M C Toner Empty 3 84 Operation Y Drum E...

Page 9: ...ver_Wait 3 136 ENG_Emergency_No_Timer 3 137 ENG_Emergency_Enforced_Stop 3 138 MK_Emergency_Over_Wait 3 139 MK_Emergency_No_Timer 3 140 MK_Emergency_Enforced_Stop 3 141 All Destination Tray Broken 3 142 LPH Power On Fail Y 3 143 LPH Power Fail M 3 145 LPH Power Fail C 3 147 LPH Power Fail K 3 149 LPH Download Data Fail Y 3 151 LPH Download Data Fail M 3 153 LPH Download Data Fail C 3 155 LPH Downlo...

Page 10: ...k Open 3 214 Tray Module L H Cover Open 3 215 Duplex Cover Open 3 216 P H Module Logic Fail 3 217 All Feed Tray Broken 3 218 Transparency Sensor Fail 3 219 Paper Kind Mismatch APS Job 3 220 Paper Kind Mismatch Job Continue 3 221 RC Sample Lateral Fail A1 3 222 RC Sample Block Fail A1 In RC Sample Block Fail A1 Out 3 223 RC Sample Block Fail B 1 In 3 224 RC Sample Block Fail B 1 Out 3 226 RC Sample...

Page 11: ...K 3 281 Y Disp Motor Fail 3 282 M Disp Motor Fail 3 283 C Disp Motor Fail 3 284 K Disp Motor Fail 3 285 Toner Cartridge K Y M C Near Empty 3 286 K Toner Cartridge Empty 3 287 Toner K CRUM Not In Position 3 288 Toner K CRUM Communication Fail 3 289 Toner K CRUM Data Broken Fail Toner K CRUM Data Mismatch Fail 3 290 Toner M CRUM Communication Fail 3 291 Toner C CRUM Communication Fail 3 292 Toner Y ...

Page 12: ... VDC Power 4 16 RAM Errors 4 17 Intermittent Problems 4 19 Network Diagnostics 4 21 Network Diagnostics Overview 4 21 Diagnostic Status Returned 4 21 Unable to Print 4 24 Media Jams and the Paper Path 4 25 Media Based Problems 4 25 Multiple Sheet Pick 4 25 Mis Pick 4 25 Skewed Image 4 26 Damaged Prints 4 26 Wrinkled Envelopes 4 26 Fuser Jams 4 27 Exit Jams 4 27 Paper Size Detection 4 28 USB Port T...

Page 13: ...13 Charging Roll Pitch White Stripes 1 5 40 IQ 14 Charging Roll Pitch White Stripes 2 5 41 IQ 15 Photoreceptor Pitch Color Stripes 5 42 IQ 16 Background on Glossy Media 5 44 IQ 17 Toner Image Detection Color Stripes 5 45 IQ 18 Toner Droplet Contamination 5 46 IQ 19 Smear on Heavyweight 5 47 IQ 20 Rough Black 5 49 IQ 21 Moist Paper Transfer Failure 5 50 IQ 22 Toner Contamination at Lead Trail Edge ...

Page 14: ...0 REP 2 3 Imaging Unit Cover 8 21 REP 2 4 LPH Rear PWB 8 22 REP 2 5 LPH Cable Assembly 8 23 Drive 8 26 REP 3 1 Fuser Input Bracket Assembly 8 26 REP 3 2 Fuser Link Spring 8 27 REP 3 3 Fuser IBT Drive Motor Assembly 8 28 REP 3 4 Main Drive Assembly 8 29 REP 3 5 Main Drive Motor Assembly 8 30 REP 3 6 Retract Drive Assembly 8 31 REP 3 7 1st BTR Contact Retract Sensor 8 32 REP 3 8 Drum Deve Drive Asse...

Page 15: ... Up Motor 8 85 REP 9 12 Tray Nudger Level Sensor Tray 2 No Paper Sensor 8 86 REP 9 14 Feed Roll Retard Roll Nudger Roll 8 87 REP 9 15 Clutch Assy 25T One way Clutch Friction Clutch 8 88 REP 9 16 Tray Assembly 8 89 1500 Sheet Feeder Option 8 90 REP 10 1 Tray 3 4 5 Feeder Assembly Feed Out Chute 8 90 REP 10 2 Tray 3 4 5 Paper Size Sensor 8 92 REP 10 3 Tray 3 4 5 Feed Lift Up Motor 8 93 REP 10 5 Tray...

Page 16: ... 133 REP 13 5 Tray 1 Top Cover 8 134 REP 13 6 Feed Roll Retard Roll Nudger Roll 8 135 REP 13 7 Drive Roll Assembly 8 136 REP 13 8 Tray 1 Feed Out Sensor 8 137 REP 13 9 Tray 1 Nudger Position Sensor 8 138 REP 13 10 Tray 1 Paper Size Sensor 8 139 REP 13 11 Extension Tray L1 Extension Tray L2 8 141 REP 13 12 Upper Frame Assembly 8 142 REP 13 13 Drive Bracket Assembly 8 144 REP 13 14 Gear 27T Nudger C...

Page 17: ...rface PWB 8 200 REP 18 12 MCU PWB 8 202 REP 18 13 Motor Drive MD PWB 8 204 REP 18 14 TM Relay PWB 8 205 REP 18 15 Drive Fan 8 206 Cover 8 207 REP 19 1 Front Cover Assembly Inner Cover Assembly 8 207 REP 19 2 Top Cover Assembly Control Panel 8 211 REP 19 3 Tray 1 MPT Front Cover 8 214 REP 19 4 Left Rear Cover 8 215 REP 19 5 Exit Cover 8 216 REP 19 6 Top Rear Cover Rear Cover 8 217 REP 19 7 Front Le...

Page 18: ...Parts List 10 2 Tray 3 4 5 9 53 Parts List 10 3 Tray 3 4 5 Feeder Assembly 1 of 2 9 55 Parts List 10 4 Tray 3 4 5 Feeder Assembly 2 of 2 9 57 Parts List 10 9 Electrical 9 59 Parts List 10 11 Roller 9 61 Parts List 10 12 L H Cover Assembly 9 63 Parts List 10 13 Cover 9 65 Tray Module 1T Option 9 67 Parts List 11 1 Tray Module 1T 9 67 Parts List 11 5 Electrical 9 69 Parts List 11 6 L H Cover Assembl...

Page 19: ...23 Map 8 LPH Rear PWBs Toner CRUMs Toner Dispenser Motors 10 24 Map 9 Main LVPS Waste Toner Bottle 10 25 Map 10 Motors Sensors 10 26 Map 11 Clutch Motor Sensors 10 27 Map 12 Fuser 10 28 Map 13 Duplex Unit 10 29 Map 14 Single Tray Module STM 10 30 Map 15 1500 Sheet Feeder 10 31 Notations Used in the Wiring Diagrams 10 32 General Wiring Diagrams 10 36 General Wiring Diagram 1 of 3 10 36 General Wiri...

Page 20: ... Switch 10 55 3 Tray Module 3TM Takeaway Motor Sensors Cover Switch 10 56 3 Tray Module 3TM Sensors Motors 10 57 Reference Phaser 7500 Menu Map 11 2 Menu Map page 1 11 2 Menu Map page 2 11 3 Service Diagnostics Menu Map 11 4 Service Diagnostic Tests and Utilities 11 5 Firmware Update 11 14 Update Firmware via the WebUI CWIS 11 14 File Downloader Utility 11 14 Obtaining Serial Back Channel Traces 1...

Page 21: ...sh a task A note can provide additional information related to a specific subject or add a comment on the results achieved through a previous action Caution A caution indicates an operating or maintenance procedure practice or condition that if not strictly observed results in damage to or destruction of equipment Warning A warning indicates an operating or maintenance procedure practice or condit...

Page 22: ...face on or in the printer Use caution to avoid personal injury Use caution or draws attention to a particular component Refer to the manual s for information Danger High Voltage Fuser Temperature Static Caution Do not touch the item Do not burn the item Recycle the item 00 40 00 ...

Page 23: ...tlet If the product loses its ground connection contact with conductive parts may cause an electrical shock A protective ground connection by way of the grounding conductor in the power cord is essential for safe operation Disconnecting Power Warning Turning the power Off using the power switch does not completely de energize the printer You must also disconnect the power cord from the printer s A...

Page 24: ... applying power to the unit under test to avoid potential shock After removing a static sensitive assembly from its anti static bag place it on a grounded conductive surface If the anti static bag is conductive you may ground the bag and use it as a conductive surface Do not use freon propelled chemicals These can generate electrical charges sufficient to damage some devices Do not remove a replac...

Page 25: ...n Disconnect power before removing the power supply shield or replacing components Do not wear jewelry Remove jewelry prior to servicing Rings necklaces and other metallic objects could come into contact with dangerous voltages and currents Warning Labels Read and obey all posted warning labels Throughout the printer warning labels are displayed on potentially dangerous components As you service t...

Page 26: ...nstructed to do so by a service procedure Servicing Mechanical Components When servicing mechanical components within the printer manually rotate the Drive Assemblies Rollers and Gears Warning Do not try to manually rotate or manually stop the drive assemblies while any printer motor is running Servicing Fuser Components Warning This printer uses heat to fuse the toner image to paper The Fuser is ...

Page 27: ... lifted by three people Use safety lifting and handling techniques when moving the printer When shipping the printer repack the printer using the original packing material and boxes or a Xerox packaging kit Instructions for repacking the printer are included in the kit If you do not have all the original packaging or are unable to repackage the printer contact your local Xerox service representati...

Page 28: ...ential area is likely to cause harmful interference in which case the user will be required to correct the interference at his her own expense If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment Off and On the user is encouraged to try to correct the interference by one or more of the following measures Reorient or rel...

Page 29: ...eration a small quantity of ozone is released This amount is not large enough to harm anyone adversely However be sure the room where the printer is being used has adequate ventilation especially if you are printing a high volume of materials or if the printer is being used continuously over a long period The CE mark applied to this product symbolizes Xerox s declaration of conformity with the fol...

Page 30: ...ent diagnostics Section 4 General Troubleshooting This section contains the operation of Power On Self Test POST and Service Diagnostics In addition this section includes troubleshooting methods for situations where error indicator is not available Section 5 Print Quality Troubleshooting This section focuses on techniques to correct image quality problems associated with the printer output Section...

Page 31: ... chapter Printer Introduction and Overview Printer Configurations Parts of the Printer Printer Options Maintenance Items Consumables Specifications Physical Dimensions and Clearances Non Genuine Mode Maintenance Function Information Pages ...

Page 32: ... sheets facedown The printer options add memory paper capacity and functionality Memory upgrades are available to increase the standard RAM from 512 MB up to 2 0 GB maximum The Optional Sheet Feeders are available as options 1 x 500 Sheet Feeder not stackable or 3 x 500 Sheet Feeder Technical Support Information The Xerox Phaser 7500 Service Manual is the primary document used for repairing mainta...

Page 33: ... Standard Ethernet Interface 10 100 1000 Base TX 10 100 1000 Base TX Tray 1 MPT 100 Sheet Standard Standard Standard Standard Tray 2 500 Sheet Standard Standard Standard Standard Tray 3 500 Sheet Feeder Optional Optional Standard N A Tray 3 4 5 1500 Sheet Feeder Optional Optional N A Standard Duplex Unit Optional Standard Standard Standard Printer Cart Optional Optional Optional N A Job Collation ...

Page 34: ...anual General Information Parts of the Printer Front Left and Top Views 1 Top Output Tray 2 Power Switch 3 Control Panel 4 Front Door 5 Tray 2 6 Tray 3 4 5 Option 7 Door A 8 Door B 9 Tray 1 MPT 10 Door C s7500 475 1 2 3 4 5 6 7 8 9 10 ...

Page 35: ...Phaser 7500 Printer Service Manual 1 5 General Information Left and Rear Views 1 Configuration Card 2 USB Connection 3 Ethernet Connection 4 Power Cord Connection s7500 476 3 2 1 4 ...

Page 36: ...1 Status Indicator LED Green Printer is ready to print Yellow Warning condition printer continues to print Red Startup sequence or error condition Flashing Red Error Condition Green Warming up 2 Graphic Control Panel Display Displays printer settings status and messages and menus 3 Cancel Button Cancels the current print job 4 Back Button Returns to the previous menu item 5 Up arrow Scrolls upward...

Page 37: ...2 slots that accept a 512 MB or 1 GB of DDR2 DIMMs Memory modules must meet the following characteristics 200 Pin DDR2 DIMM 8 chip type Unbuffered Non parity The printer s Configuration page lists the amount of RAM installed in the printer Productivity Kit Hard Disk Drive The Phaser 7500 printer supports an optional internal Hard Disk Drive The Hard Disk Drive has a minimum 80 GB capacity Features...

Page 38: ...e Manual General Information Duplex Unit The Duplex Unit is an optional feature for the Phaser 7500 and is customer installable Printer Stand A Printer Stand is available as an option for the Phaser 7500 printer s7500 394 s7500 329 ...

Page 39: ...h Tray 2 The Optional 500 Sheet Feeder is customer installable Optional 1500 Sheet Feeder Trays 3 4 5 The Optional 1500 Sheet Feeder increases the input capacity of the printer and can be attached to the printer underneath Tray 2 The Optional 1500 Sheet Feeder is customer installable Wireless Network Adapter The Wireless Network Adapter enables the printer to connect to a wireless network s7500 33...

Page 40: ...odic replacement Note Print life is based on typical office printing and 5 coverage per color on 24 lb paper The 1 500 000 life is not guaranteed and varies depending on usage habits Phaser 7500 Maintenance Items Item Description Print Life 1 Waste Cartridge 20 000 pages 2 Imaging Units CMYK 80 000 pages 3 Fuser 100 000 pages 4 2nd Transfer Roller 200 000 pages 5 Belt Cleaner 100 000 pages 6 Tray ...

Page 41: ...r Cartridge Standard or High capacity The CRUM contains a company ID Region ID and Xerox company name A CRUM counts the amount of remaining toner When toner empty is detected Life End status will be sent to indicate toner empty Internal counters track Consumables and Maintenance Items life usage Life ratings are based on A size sheets at 5 coverage Toner Cartridge Print Life Standard Capacity CMY ...

Page 42: ... free belt nip method Cleaning Method Imaging Unit Cleaning Blade IBT Cleaning Blade Printer Life 1 500 000 pages Maximum Duty Cycle Up to 150 000 pages month Recommended AMPV Up to 17 000 pages month Color Medium Cyan Magenta Yellow and Black Print Cartridges Print Quality Mode dpi Standard 1200 x 600x 1 Enhanced 1200 x 1200 x 1 Photo 600 x 600 x 4 Average Image Coverage Color 5 each CMY Mono 5 A...

Page 43: ...erating 10 to 32 C 50 to 90 F Storage 20 to 48 C 4 to 118 F Humidity RH Operating 10 to 85 RH Optimum 25 to 70 RH Altitude Operating 0 to 2 500 meters 8 000 feet Storage 0 to 6 092 meters 20 000 feet Acoustic Noise Sound Power Level Bels Sound Pressure Decibels Printing LWAd 6 8 B 51 0 dB Standby LWAd 4 2 B 26 0 dB Characteristic Specifications Power Supply Voltage Frequency Line Voltage 110 127 V...

Page 44: ... 739 1 94 99 324 2 95 0 Power Saver Sleep Mode 3600 0 2 10 6 9 93 33 9 9 9 1st Page from Ready Mode 16 14 5 1579 9 2 79 9 5 627 8 Warm Up from Sleep 46 14 1 1389 9 11 4 38 9 892 2 Printing Modes Meas Time sec Images Printed Images Minute Watt hours BTUs BTUs Image Watts hour PrintingColor Simplex 86 50 34 9 15 2 51 9 1 0 636 3 PrintingColor Duplex 212 100 28 3 33 2 113 2 1 1 563 1 Printing Monochr...

Page 45: ...8 322 1 94 4 Power Saver Sleep Mode 3600 0 2 11 5 10 97 37 4 11 0 1st Page from Ready Mode 18 6 7 1299 7 3 27 11 2 654 0 Warm Up from Sleep 34 5 9 1315 0 8 44 28 8 893 6 Printing Modes Meas Time sec Images Printed Images Minute Watt hours BTUs BTUs Image Watts hour PrintingColor Simplex 86 50 34 9 15 6 53 2 1 1 652 2 PrintingColor Duplex 210 100 28 6 33 3 113 5 1 1 570 2 Printing Monochrome Simple...

Page 46: ...peeds can be slower Paper Type Media Size Full Mono 175mm s Full Color 175mm s Mid 121mm s Slow OHP 79mm s Simp Auto Dup Simp Auto Dup Simp Auto Dup Simp Note Tray 1 MPT Print Speeds are listed in parentheses Feed Rates in ppm may be slower if the image processing time is longer than required to meet these rates A4 LEF B5 LEF A5 SEF Letter LEF 35 30 28 26 35 30 28 26 25 24 18 20 15 14 A4 SEF B5 SE...

Page 47: ...le page is printed and delivered to the output tray The following conditions are applied The Controller does not keep the print engine waiting The printer prints at Simplex mode The printer is at Standby mode ROS Motor Off Fuser Ready Paper is A4 size Long Edge Feed LEF Condition FPOT sec FPOT from E Star 30 sec Mono FPOT from Ready 12 sec Color FPOT from Ready 12 sec Intra job Mono and Color Swit...

Page 48: ...st Pattern SDTP123600 Tray 2 5 1 5 mm Duplex Side 2 1 9 mm Tray 1 MPT 2 2 mm Side Registration A45 Standard Digital Test Pattern SDTP123600 Tray 2 5 2 0 mm Duplex Side 2 2 4 mm Tray 1 MPT 3 0 mm Lead Skew 200 mm A45 Standard Digital Test Pattern SDTP123600 Tray 2 5 1 5 mm Duplex Side 2 2 0 mm Tray 1 MPT 2 0 mm Side Skew 400 mm A45 Standard Digital Test Pattern SDTP123600 Tray 2 5 3 0 mm Duplex Sid...

Page 49: ...5 in Yes Yes Yes A3 297 x 420 mm Yes Yes Yes A4 210 x 297 mm Yes Yes Yes A5 148 x 210 mm Yes Yes Yes B4 JIS 257 x 364 mm Yes Yes Yes B5 JIS 182 x 257 mm Yes Yes Yes B5 ISO 176 x 250 mm Yes Yes Yes US Folio 8 5 x 13 in Yes Yes Yes Tabloid 11 x 17 in Yes Yes Yes Tabloid Extra 12 x 18 in Yes No Yes SRA3 320 x 450 mm Yes No Yes Custom Width 140 x 297 mm 5 5 11 7 in Length 182 x 432 mm 7 2 17 0 in Yes ...

Page 50: ...over Yes Yes Yes Card Stock 170 220 g m2 65 80 lb Cover Yes Yes Yes Thick Card Stock 221 256 g m2 81 90 lb Cover Yes Yes Yes Extra Thick Card Stock 257 280 g m2 100 lb Cover Yes No No Thin Glossy Paper 106 169 g m2 50 60 lb Cover Yes Yes Yes Glossy Paper 170 220 g m2 65 80 lb Cover Yes Yes Yes Thick Glossy Paper 221 256 g m2 81 90 lb Cover Yes Yes Yes Transparency Xerox Premium Transparency Yes Ye...

Page 51: ...Envelope 4 12 x 9 5 in Yes No Monarch Envelope 3 87 x 7 5 in Yes No DL Envelope 110 x 220 mm Yes No C5 Envelope 162 x 229 mm Yes No C6 Envelope 114 x 162 mm Yes No C4 Envelope 229 x 324 mm Yes No Custom Envelope Within range of min max standard media sizes Yes No Note Do not use envelopes with hot melt glue windows or metal clasps ...

Page 52: ...mm Height 15 7 in 399 0 mm 15 7 in 399 0 mm 20 9 in 532 0 mm 30 3 in 770 0 mm Weight 145 0 lb 66 0 kg 145 0 lb 66 0 kg 174 0 lb 79 0 kg 218 0 lb 99 0 kg Options Optional 500 Sheet Feeder Width 22 0 in 640 0 mm Depth 26 2 in 665 0 mm Height 5 2 in 133 0 mm Weight 29 0 lb 13 0 kg Optional 1500 Sheet Feeder Width 22 0 in 640 0 mm Depth 26 2 in 665 0 mm Height 14 6 in 371 0 mm Weight 73 0 lb 33 0 kg P...

Page 53: ...table top printer without a Lower Tray Assembly or Printer Stand 1 In order to function properly the printer must be placed on a flat surface with the following minimum clearances 2 Mounting surface flatness must be within the specified range 13 cm 5 in 60 cm 23 6 in 10 cm 4 in 122 cm 48 0 in 60 cm 23 6 in 10 cm 4 in 7500 s7500 336 5 mm 0 2 in Max s7500 404 ...

Page 54: ...ed mounting specifications will void all guarantees of print quality and or performance Known problems that can occur as a result of exceeding the mounting surface specifications are Color to Color mis registration primarily in the horizontal direction A smear or line of toner approximately 40 mm from the trailing edge of the print 10 10 10 10 s7500 405 ...

Page 55: ...oon Replace Toner Cartridge Prints with full functionality Other OEM non Xerox printer manufacturer Printer displays error and will not print Non Xerox Toner Cartridge Manufacturer Do not use it Replace Toner Cartridge If the printer is configured as 3rd Party two options are available at the Control Panel Printer displays options Use It or Do not use it The Toner Cartridge gage on the Control Pan...

Page 56: ...cs Two types of diagnostic functions are available 1 Power On Self Test The controller board is checked at every Power On The CPU ROM and RAM are verified by the boot loader for integrity before the POST firmware can be loaded to verify the Controller Board but other system components are not required for POST to run 2 Service Diagnostics Only qualified service personnel can perform manual diagnos...

Page 57: ...n Menu Map Information Pages Control Panel Information Information Pages Configuration Page Paper Tips Page Supplies Usage Page Connection Setup Page Moving Guide Startup Page Usage Profile PCL Font List PostScript Font List Sample Pages Control Panel Information Sample Pages Graphic Demonstration Office Demonstration CMYK Sampler Pages RGB Sampler Pages PANTONE Color Sampler Pages Supplies Info C...

Page 58: ...blems Troubleshooting Print Quality Page Color Test Pages Solid Fill Pages Repeating Defects Pages Cyan Step Magenta Step Yellow Step Black Step Limit Sample Pages Remove Print Smears Calibrate for Paper Pages Tutorial Page Color Reference Page Basic Color Balance Advanced Color Balance Calibrate Margins Tray 1 MPT Calibrate Margins Tray 2 Calibrate Margins Tray 3 Calibrate Margins Tray 4 Calibrat...

Page 59: ...Network Log Pages TCP IP Start Log TCP IP Runtime Log Apple Talk Start Log Apple Talk Runtime Log Service Tools Control Panel Troubleshooting Service Tools Printer Status Page Service Usage Profile Service Diagnostics Service Diagnostic Troubleshooting Service Tools Up Down buttons Hidden Service Service Diagnostics Menu Map ...

Page 60: ...1 30 Phaser 7500 Printer Service Manual General Information ...

Page 61: ...apter Theory of Operation In this chapter Table of Contents Phaser 7500 Operational Overview Printing Process Print Data Flow Paper Feed Major Assemblies and Functions Drive Assembly Operating Mode Control ...

Page 62: ...g 2 19 Print Data Flow 2 20 Paper Feed 2 21 Paper Feed Layout 2 21 Paper Feed from the Paper Tray 2 23 Paper Feed from Tray 1 MPT 2 24 Paper Transport 2 25 Transfer Fusing Paper Output 2 27 2 Sided Feed 2 28 Major Assemblies and Functions 2 29 Exposure LPH 2 29 Electric Charge Drum 2 30 Development Developer 2 31 Primary Transfer 2 33 Toner Collection 2 36 Secondary Transfer 2 37 Fusing Fuser 2 39...

Page 63: ...bly PL3 1 10 2 59 Exit Motor PL17 1 15 2 59 Agitator Motor PL8 2 7 2 60 Tray Feed Lift Up Motor PL9 4 3 2 61 Tray 1 Feed Nudger Motor PL13 2 18 2 62 Toner Dispenser Motor PL5 1 7 2 63 Duplex Motor PL14 5 8 2 64 STM T A Motor Assembly PL11 5 2 2 65 TM Takeaway Motor PL10 9 5 2 65 Operating Mode 2 66 Ready Mode 2 66 Standby Mode 2 66 Energy Saver Mode Deep Sleep 2 67 Control 2 68 Paper Size Detectio...

Page 64: ...Exposure Exposes the Drum surface with LED Light Emitting Diode to form the image 3 Development Develops the image section on the Drum surface with toner 4 Primary Transfer Transfers the toner image on each Drum to the belt 5 Cleaning Discharges each Drum and removes any remaining Toner on the Drums and Bias Charge Roller BCR 6 Secondary Transfer Transfers the toner image on the belt to paper 7 El...

Page 65: ...rum Toner Cartridges Belt Detack Saw 7 Electric Discharge 2nd BTR 6 Secondary Transfer 1st BTR 4 Primary Transfer Cleaning Blade 5 Cleaning Drum BCR BCR 1 Electric Charge LPH 2 Exposure Developer Housing 3 Development Cleaning Blade 8 Cleaning Belt s7500 339 1st BTR Erase Lamp Magnet Roll Auger Auger Auger LPH Cleaning Roll BCR Cleaning Blade Drum s7500 340 ...

Page 66: ...e Drum rotation The BCR is a conductive roll that is energized by the negative DC component of the AC voltage from the HVPS and charges the Drum surface evenly with negative charge The Drum surface is photoconductive becomes a nonconductor when it is in a dark place and a conductor when exposed to light and its inner side is composed of a conductor aluminum cylinder The Cleaning Roll cleans the BC...

Page 67: ... Print Head for the Exposure process The LPH is made up of numerous LEDs that are lined up in the Fast Scan Direction The LPH for the printer consists of 57 sheets of the newly developed SLED Self Scanning Light Emitting Device Each sheet of SLED contains 256 dots of luminous points which adds up to 14592 dots of luminous points on the 57 sheets that is capable of producing a high image quality of...

Page 68: ...cters or images When parts of the Drum surface are exposed they become conductive and the negative charges flow towards the positive side to cancel out the positive charges reducing the potential on the Drum surface These sections with lowered surface potential form the electrostatic latent image Photoconductor Conductor Negative Charge Positive Charge Drum LPH Drum Concept LED On LED On LED On El...

Page 69: ...ith thin semi conductive sleeve DB Developing Bias voltage is supplied from the HVPS to this semi conductive sleeve The DB voltage consists of overlapping AC voltage and negative DC voltage The DC voltage is used to maintain the Magnet Roll at a constant negative potential compared to the Drum conductive layer Therefore sections of Drum surface where the negative charges have not been reduced will...

Page 70: ... that section increases causing the potential to drop and the attraction force that pulls the toner to weaken Negative Charge Positive Charge Toner Carrier Drum HVPS s7500 409 Toner Cartridge Agitator Auger Auger Trimmer Developer Housing Auger Magnet Roll Drum Surface Toner Image Drum Surface Potential Developer Bias V 0 s7500 345 ...

Page 71: ...s also present in the Toner Cartridge To prevent the degradation of Developing Beads the Trickle Development Method is used This involves supplying the toner together with the carrier into the Developer Housing Assembly while at the same time removing the used Developing Beads from the Developer Housing Assembly s7500 346 Magnet Roller Developer Housing Auger Toner Supply Developing Beads Outlet T...

Page 72: ... 1st BTR is a metal roll that is energized with positive DC voltage from the HVPS The 1st BTR contacts the underside of the belt where it generates a potential through the resistance of the belt and transfers the positive charges to the underside of the belt The negatively charged toner image on the Drum surface is attracted to the positive charge on the underside of the belt and gets transferred ...

Page 73: ...mage Formation Negative Charge Positive Charge Toner Belt 1st BTR K 1st BTR C 1st BTR M 1st BTR Y Drum K Drum C Drum M Drum Y HVPS s7500 348 Transfer Drum Paper Drum Surface Black Toner Image Drum Surface Cyan Toner Image Drum Surface Magenta Toner Image Drum Surface Yellow Toner Image Paper Black Toner Image Cyan Toner Image Magenta Toner Image Yellow Toner Image ...

Page 74: ...rface the Cleaning Blade that is in contact with the Drum scrapes off the remaining toner which is then transported by the Drum Waste Toner Collector into the Waste Toner Bottle Cleaning the BCR The Cleaning Roll which is made from spongy material contacts the BCR surface to remove the remaining External Additive the whitish transparent powder on the toner surface and returns it to the Drum The Ex...

Page 75: ...gth is reduced it is kept away from the belt during a jam or when the power is turned Off During the transfer to the paper the 2nd BTR contacts the Backup Roll the conductive roll at the inner side of the belt through the belt to pinch the paper that is being transported between the belt and the 2nd BTR The Backup Roll is charged with negative DC Voltage from the HVPS forming a transfer field with...

Page 76: ...00 Printer Service Manual Theory of Operation Secondary Transfer Process Negative Charge Positive Charge Toner Detack Saw 2nd BTR Backup Roller HVPS Paper Belt Paper Surface Belt Surface Untransferred Toner s7500 351 ...

Page 77: ...e paper Cleaning the Belt Toner that was not transferred to the paper during the Secondary Transfer process remains on the belt surface Because this toner will interfere with the subsequent processes if allowed to remain on the belt surface the Cleaning Blade that is in contact with the belt scrapes off the remaining toner which is then transported by the Belt Waste Toner Collector into the Waste ...

Page 78: ...as the depleted Developing Powder from the Developer Housing Assemblies are transported into the Waste Cartridge by the Auger Although only one Drum and Developer are shown in the illustration for simplification each section has its own collector Drum Waste Toner Collector Auger Depleted Developing Powder Collector Waste Cartridge Belt Belt Waste Toner Collector s7500 353 ...

Page 79: ...e Belt instead of a Pressure Roll The Heat Roll rotates driving the Pressure Belt which is driven by the friction The pressure system in the belt nips the belt and Heat Roll The Heat Roll is heated by the Heater Lamp to melt the toner while the nip pressure between the Heat Roll and the Pressure Belt fuses the toner to the paper s7500 354 Pressure Belt Heat Roller Heater Lamp Nip Section Paper Fus...

Page 80: ...ntroller goes through the flow as shown in the following diagram to become a print image s7500 356 Host Electric Signal Printer Controller Electric Signal LPH LED Electrostatic latent image on the Drum Invisible image Toner image on the Drum Visible image Toner image on the Belt Toner image on the Paper Print image on the Paper ...

Page 81: ... Exit Sensor Fuser Assembly Duplex Roller 1 Duplex Roller 2 Duplex Roller 3 POB Sensor 2nd BTR Duplex Wait Sensor Duplex Motor Registration Sensor MPT Feed Nudger Motor MPT Nudger Roller MPT Paper Size Sensor MPT Nudger Position Sensor MPT Feed Roller MPT Retard Roller MPT Feed Out Sensor Drive Roller Tray 3 Feed Out Sensor STM T A Roller Tray 3 Feed Roller Tray 3 Retard Roller Fuser Drive Motor M...

Page 82: ... Sensor Analog Sensor Motor Exit Roller Fuser Assembly Fuser Exit Sensor Fuser Assembly Duplex Roller 1 Duplex Roller 2 Duplex Roller 3 POB Sensor 2nd BTR Duplex Wait Sensor Duplex Motor Registration Sensor MPT Feed Nudger Motor MPT Nudger Roller MPT Paper Size Sensor MPT Nudger Position Sensor MPT Feed Roller MPT Retard Roller MPT Feed Out Sensor Drive Roller Tray 3 Feed Out Sensor STM T A Roller...

Page 83: ...direction of the Tray Feed Lift Motor rotates the Nudger Roll Feed Roll and Retard Roll The paper is fed in between the Feed Roll and Retard Roll by the Nudger Roll and then transported towards the Takeaway Roll by the rotation of Feed Roll and Retard Roll The spring pressure and the Retard Roll press against the Feed Roll to perform the role that separates paper by using rotation resistance 6 Whe...

Page 84: ...paper is fed in between the Feed Roll and Retard Roll by the Nudger Roll and then transported towards the Drive Roll by the rotation of Feed Roll and Retard Roll The spring pressure and the Retard Roll press against the Feed Roll to perform the role that separates paper by using rotation resistance When there is paper overlap the brake force of the Torque Limiter that is linked to the Retard Roll ...

Page 85: ...on by the Takeaway Roll The Takeaway Roll rotates from the drive that is provided by the Main Drive Motor through the Takeaway Clutch Paper fed from the Tray 1 MPT is transported to the Registration section by the Drive Roll The Drive Roll rotates by the drive that is provided from the Main Drive Motor through the Takeaway Clutch Drive Roller Take Away Roller s7500 362 Drive Roller Take Away Rolle...

Page 86: ...gi Roll and buckles the paper By rotating the Regi Roll with the paper buckled the paper can be transported with its lead edge aligned Paper Transport from the Registration Area After the Lead Edge of the transported paper has been aligned in the Registration section it will then be transported at the appropriate time by the Regi Roll to the Toner Transfer section The Regi Roll rotates from the dr...

Page 87: ...as it passes through the Registration section Next the Heat Roll Fuser Assembly fuses the latent image on the paper and transports the paper towards the Paper Output section At the Paper Output section forward rotation CW direction of the Exit Motor rotates the Exit Roll in the paper output direction The completion of paper output is detected by the Fuser Exit Sensor Exit Motor Exit Roller Heat Ro...

Page 88: ...ion at the appropriate time This causes the Exit Motor to rotate in the duplex transport direction which transports the paper through the top of the Duplex Chute Assembly and into the Duplex Assembly The Duplex Roller 1 Duplex Roller 2 and Duplex Roller 3 then are rotated from the drive of the Duplex Motor to transport the paper to the Registration position s7500 365 Exit Roll Exit Motor Duplex Ro...

Page 89: ...tains the main functional parts of the printer LPH Unit PL2 1 2 An exposure device that is used to form electrostatic latent images on the Drum surface One is allocated to each color Yellow Magenta Cyan and Black LPH Rear PWB PL2 2 5 The LPH Rear PWB acts as a relay between the MCU PWB and the LPH Unit s7500 366 LPH Unit LPH Rear PWB ...

Page 90: ...g main components BCR Charges the Drum Cleaning Blade Cleans any toner remaining on the Drum after the transfer of toner image onto the paper CRUM This is a non volatile memory that stores the machine data Erase Lamp Unit PL8 1 5 The Erase Lamp Unit photoelectrically discharges the Drum surface after the toner image has been transferred onto the Transfer Belt One is allocated to each color Yellow ...

Page 91: ...r Cartridge contains toner and a small amount of carrier It also comes with a CRUM which is a nonvolatile memory that stores the machine data Toner Cartridge K Toner Cartridge C Toner Cartridge M Toner Cartridge Y Toner Dispense Motors Developer Housing Assembly ATC Board s7500 368 Magnet Roller ATC Sensor Assembly Augers Trimmer ...

Page 92: ...carrier to develop images on the Drum One is allocated to each color Yellow Magenta Cyan and Black The Developer Housing Assembly is made up of the following main components Magnet Roll Contacts the Drum and forms toner images on the Drum Auger Agitates toner Trimmer Evens out the layer of toner and carrier on the Magnet Roll ATC Sensor Assembly PL5 2 4 ATC Sensor Assembly PL5 2 4 The ATC Sensor A...

Page 93: ...tract Sensor PL3 2 17 The 1st BTR Contact Retract Sensor detects the position of the 1st BTR Roll Y 1st BTR Roll M and 1st BTR Roll C whether or not they are in contact with the belt Note In contact with belt Sensor blocked s7500 369 1st BTR Roller IBT Belt Home Position Sensor IBT Belt Unit 1st BTR Contact Retract Clutch 1st BTR Contact Retract Sensor Belt MOB ADC Assembly IBT Belt Cleaner Assemb...

Page 94: ... the regi shift for each of the colors Y M C K by the Chevrons printed at the rear of the belt MOB Sensor Out Detects the regi shift for each of the colors Y M C K by scanning the Chevrons printed at the front of the belt IBT Belt Unit PL6 1 10 The Primary Transfer Unit transfers the toner image that was formed on the Drum surface for each color onto the belt The IBT Belt Unit is made up of the fo...

Page 95: ... the belt Drum The other three 1st BTRs Y M C will not contact the belt Drum The 1st BTR Contact Retract Clutch operation controls whether the 1st BTR Y M C is in Contact Retract state with the belt Drum 3 When in the replacement position all four 1st BTRs will not contact the belt Drum This position is attained by releasing the lever at the front of the IBT Belt Unit 1 Full Color Mode 1st BTR K 1...

Page 96: ...ate is detected Waste Toner Bottle Position Sensor PL8 2 4 The Waste Toner Bottle Position Sensor detects whether the Waste Cartridge is installed Note Toner Waste Cartridge exists Sensor blocked Agitator Motor PL8 2 7 The Agitator Motor drives the Auger and Agitator that transports waste toner Auger Lock Sensor PL8 2 16 The Auger Lock Sensor detects a Stalled state of the Agitator Motor through t...

Page 97: ...er and transfers the toner image that was formed on the belt onto the paper 2nd BTR Contact Retract Sensor PL14 4 7 The 2nd BTR Contact Retract Sensor detects the position of the 2nd BTR whether or not it is in contact with the belt Note In contact with belt Sensor blocked s7500 372 POB Sensor 2nd BTR Assembly 2nd BTR Contact Retract Sensor 2nd BTR Contact Retract Motor ...

Page 98: ...o the paper By rotating the Cam the 2nd BTR contacts the paper that is passing on the belt POB Sensor PL14 4 16 The POB Sensor detects the paper with transferred image that has passed the belt during the Secondary Transfer process Note No paper Sensor reflective 2nd BTR Contact Retract The following illustration shows the mechanical components of the 2nd BTR Contact Retract s7500 373 Belt 2nd BTR ...

Page 99: ...ithin it This works in configuration with the Heat Roll to apply pressure to the paper to fuse toner on it Main Heater Lamp The Main Heater Lamps are located within the Heat Roll which are sealed by the heating coils that heat up the left and right ends of the Heat Roll Sub Heater Lamp The Sub Heater Lamps are located within the Heat Roll which are sealed by the heating coils that heat up the cent...

Page 100: ... The Thermistors are electric resistors that react to temperature changes they are placed in contact with the Heat Roll to detect the surface temperature of the Heat Roll This is used to prevent the Heat Roll from reaching abnormally high temperature Thermostats x2 The Thermostats are placed in series with the Heater Lamp power supply If the Temperature Sensors Thermistors have failed to prevent o...

Page 101: ...Roll and Nudger Roll when in forward rotation CW direction and raises lowers the Bottom Plate of the Tray Assembly when in reverse rotation CCW direction Tray 2 No Paper Sensor PL9 4 6 The Tray 2 No Paper Sensor detects whether paper exists inside the Paper Tray by changes in the Actuator Note No paper Sensor blocked Tray 2 Nudger Level Sensor PL9 4 6 The Tray 2 Nudger Level Sensor detects whether...

Page 102: ...tage Tray 1 No Paper Sensor PL13 4 17 The Tray 1 No Paper Sensor detects whether paper exists in Tray 1 by changes in the Actuator Note No paper Sensor blocked Tray 1 Feed Nudger Motor PL13 2 18 The Tray 1 Feed Nudger Motor raises lowers the Nudger Roll when in forward rotation CW direction and drives the Feed Roll and the Nudger Roll when in reverse rotation CCW direction s7500 376 MPT Tray 1 Pap...

Page 103: ...n Sensor PL13 2 20 Tray 1 Nudger Position Sensor detects the position of the Nudger Roll Note Nudger Roll lowered Sensor blocked Tray 1 Feed Out Sensor PL13 4 16 Tray 1 Feed Out Sensor detects whether paper was fed from Tray 1 by changes in the Actuator Note No paper Sensor blocked ...

Page 104: ... in the Actuator Note No paper Sensor blocked Transparency Sensor PL15 2 7 The Transparency Sensor is a reflective sensor that works together with the Transparency Reflector PL14 2 8 The Transparency Sensor Reflector is mounted on Door A It detects the change in potential due to exposure to light as the media passes between the Transparency Reflector and the Transparency Sensor The Transparency Se...

Page 105: ...ut Exit Motor PL17 1 15 The Exit Motor drives the Exit Roll Forward rotation CW direction of the motor rotates the Exit Roll in the paper output direction while the reverse rotation CCW direction rotates the Exit Roll in the duplex transport direction s7500 378 Exit Motor ...

Page 106: ...r Y M C PL3 3 5 The Drum Deve Drive Motor drives the Augers and Magnetic Rolls that are part of the Drum Y Drum M Drum C and Developer Housing Assembly Y M C IBT Drive Motor Assembly PL3 3 4 The IBT Drive Motor Assembly drives the belt section of the IBT Belt Unit Fuser Drive Motor Assembly PL3 1 10 The Fuser Drive Motor Drive Assembly drives the Heat Roll of the Fuser Assembly and the 1st BTR Y M...

Page 107: ... in the printer and cools down the HVPS section LV Fan PL18 1 13 The LV Fan dissipates heat in the printer and cools down the LVPS section Drive Fan PL18 3 17 The Drive Fan dissipates heat in the printer and cools down the rear motor section NOHAD Thermistor Assembly PL5 2 11 The NOHAD Thermistor Assembly monitors the temperature within the printer s7500 380 Fuser Fan HV Fan Drive Fan NOHAD Thermi...

Page 108: ...the Main LVPS Motor Drive MD PWB PL18 3 7 The Motor Drive PWB transmits the signals from the MCU PWB to the parts that are involved with the print operation TM Relay PWB PL18 3 11 The TM Relay PWB acts as a relay between the Motor Drive PWB and the Tray Module PWB s7500 381 GFI PB Board TM Relay Board MD Board MCU Board HVPS Developer BCR L H Cover Interlock Switch IP Board HVPS 1st 2nd DTS Main L...

Page 109: ...WB acts as a connection between the MCU PWB and the Image Processor Board Image Processor ESS PWB PL35 1 3 The Image Processor PWB is the Printer Controller The I P Board performs conversion of print data input from a network or USB port and communicates with the computer Main Power Switch Chassis Assembly PL18 1 1 The Main Power Switch Chassis Assembly is the Main Switch that controls the power s...

Page 110: ...l Panel PL19 2 13 The Control Panel consists of the LCD LED and Switch The LCD and LED indicate the printer status while the Switch is used to operate the printer Thermo Sensor PL18 1 14 If the louvre of the Right Cover is blocked by books files or wall etc the temperature of the LVPS element might rise abnormally and result in damage to the printer To prevent that the Thermo Sensor detects the te...

Page 111: ...W direction and raises lowers the Bottom Plate of the Tray Assembly when in reverse rotation CCW direction Tray 3 No Paper Sensor PL10 3 6 Tray 3 No Paper Sensor detects whether paper exists inside the Paper Tray by changes in the Actuator Note No paper Sensor blocked Tray 3 Nudger Level Sensor PL10 3 6 The Tray 3 Nudger Level Sensor detects whether the paper in the Paper Tray has reached the Feed...

Page 112: ...Assembly Tray 3 Feed Out Sensor PL11 6 3 Tray 3 Feed Out Sensor detects whether paper was fed from the Single Tray Module STM Note No paper Sensor blocked STM L H Cover Switch PL11 6 5 The STM L H Cover Switch detects the open close state of Left Hand Cover of the Single Tray Module STM STM PWB PL11 5 4 The STM PWB controls all STM components ...

Page 113: ...itches TM Takeaway Motor PL10 9 5 The TM Takeaway Motor drives the Tray 3 4 5 Roll Assembly Tray 3 Feed Out Sensor PL10 11 11 The Tray 3 Feed Out Sensor detects whether paper was fed from Tray 3 Note No paper Sensor blocked Tray 4 Feed Out Sensor PL10 11 6 The Tray 4 Feed Out Sensor detects whether paper was fed from Tray 4 Note No paper Sensor blocked s7500 383 Tray 3 Feed Out Sensor Tray 4 Feed ...

Page 114: ...5 Note No paper Sensor blocked Tray Module L H Cover Switch PL10 11 2 The Tray Module L H Cover Switch detects the Open Close state of Left Hand Cover of the 3 Tray Cabinet Tray Module PWB PL10 9 1 The Tray Module PWB controls all 3 Tray Cabinet components Paper Feed Components s7500 384 Tray Feed Lift Up Motor Tray No Paper Sensor Tray Nudger Level Sensor ...

Page 115: ...te of the Tray Assembly when in reverse rotation CCW direction Tray 3 4 5 No Paper Sensor PL10 3 6 The Tray 3 4 5 No Paper Sensor detects whether paper exists inside the Paper Tray by changes in the Actuator Note No paper Sensor blocked Tray 3 4 5 Nudger Level Sensor PL10 3 6 The 3 4 5 Nudger Level Sensor detects whether the paper in the Paper Tray has reached the Feed Position by the rising of th...

Page 116: ...in the Duplex Assembly Duplex Wait Sensor PL14 6 8 The Duplex Wait Sensor detects whether the paper is being transported in the Duplex Assembly by changes in the Actuator Note No paper Sensor blocked Duplex Cover Switch PL14 6 25 The Duplex Cover Switch detects the Open Close state of the Duplex Cover Closing the Duplex Cover turns the Switch On s7500 385 Duplex Cover Switch Duplex Motor Duplex Wa...

Page 117: ...y Main Drive Motor Assembly PL3 2 3 Drum Deve Drive Motor K PL3 3 3 s7500 386 Bracket Assembly Registration Clutch Registration Roller Main Drive Motor Gear 40T Gear 23T Back Up Roll Drive Roll IBT Belt Unit Take Away Clutch Take Away Roller s7500 387 Magnet Roller Auger Drum Developer Drive Motor K Drive Assembly Auger Drum Drum K Developer Housing Assembly K ...

Page 118: ... M C PL3 3 5 IBT Drive Motor Assembly PL3 3 4 Drum Y Developer Housing Assembly M Drum Developer Drive Motor Y M C Drive Assembly Drum C Developer Housing Assembly C Drum M Developer Housing Assembly Y Magnet Roll Auger s7500 388 s7500 389 IBT Drive Motor Drive Assembly IBT Belt Unit ...

Page 119: ...17 1 15 s7500 411 Fuser Assembly Exit Roller Fuser Assembly Heat Roller Fuser Assembly Helical Gear 26T Gear Bracket Assembly Fuser Drive Motor 1st BTR Contact Retract Clutch Helical Gear 45T 23T Helical Gear 36T Helical Gear 25T IBT Belt Unit s7500 412 Gear 24T Gear Pulley 41T 16T Belt Exit Roller Exit Motor ...

Page 120: ...Service Manual Theory of Operation Agitator Motor PL8 2 7 s7500 413 Agitator Motor Helical Gear 20T Gear Bracket Assy Gear Bracket Assembly Drive Shaft Assy Helical Gear 29T Helical Gear 31T Waste Toner Pipe Assembly Waste Box ...

Page 121: ...le STM Tray 3 4 5 Feed Lift Up Motor PL10 3 3 Helical Gear 29T 19T PL10 3 18 Feed Roll PL10 4 2 Nudger Roll PL10 4 3 Helical Gear 30T PL10 4 11 Spur Gear 29T PL10 4 13 Tray 3 4 5 Tray 3 4 5 Feed Lift Up Motor PL10 3 3 Helical Gear 29T 19T PL10 3 18 Helical Gear 30T PL10 4 11 Feed Roll PL10 4 2 Spur Gear 29T PL10 4 13 Nudger Roll PL10 4 3 s7500 414 Tray1 Feed Lift Up Motor Helical Gear 29T 19T Heli...

Page 122: ... Service Manual Theory of Operation Tray 1 Feed Nudger Motor PL13 2 18 Gear 31T 15T s7500 415 Gear 29T 19T Gear 30T Gear 30T Tray 1 MPT Feed Nudger Motor Gear 27T Gear 20T Gear 19T Gear 19T Nudger Roller Feed Roller Nudger Cam ...

Page 123: ...1 7 s7500 416 Toner Dispense Motor Y Toner Dispense Motor M Dispense Assembly Dispense Pipe Y Dispense Pipe M Toner Cartridge Y Toner Cartridge M s7500 417 Toner Dispense Motor C Toner Dispense Motor K Dispense Assembly Dispense Pipe C Dispense Pipe K Toner Cartridge C Toner Cartridge K ...

Page 124: ...2 64 Phaser 7500 Printer Service Manual Theory of Operation Duplex Motor PL14 5 8 s7500 418 Duplex Roller 1 Duplex Roller 2 Duplex Roller 3 Belt Belt Idle Gear 13T 46T Duplex Motor ...

Page 125: ... STM T A Motor Assembly PL11 5 2 TM Takeaway Motor PL10 9 5 s7500 419 Tray 3 Takeaway Motor Assembly Gear 34T Tray 3 Takeaway Roller Assembly s7500 420 Gear 34T Gear 26T Gear 39T TM Take Away Motor Gear 39T Takeaway Roller 3 Takeaway Roller 2 Takeaway Roller 4 ...

Page 126: ...wer Off then On or from the Sleep Mode Item Status Image Processor Image Processor Board Full Power UI LCD Normal display LED On IOT Fusing system Fuser Assembly Maintains the operating temperature Recording system Transfer Developer In operation MCU PWB Full power Item Status Image Processor Image Processor Board Full Power UI LCD Normal display LED On IOT Fusing system Fuser Assembly Maintains t...

Page 127: ...d HDD etc is installed as an option Recovery from Energy Saver Mode The printer returns to Ready mode when a print job is received or the Energy Saver button on the Control Panel is pressed during Energy Saver mode Operating Mode Status Transition The status transition among the operating modes is illustrated as in the illustration below Item Status Image Processor Image Processor Board Sleep UI L...

Page 128: ...End Guide The End Actuator and Side Actuator positions change as the guides are moved which changes the combination in which the Tray Paper Size Sensor Switches are pressed The paper size is determined by the combination of On Off states of these Switches Optional Trays Single Tray Module STM and Lower Tray Assembly also utilizes the same paper size detection mechanism Side Guide Front Side Guide ...

Page 129: ...EF ON ON OFF ON ON 8 5 x 11 LEF ON ON ON OFF OFF 64 123 16K LEF 7 25 x 10 5 LEF ON ON ON OFF ON 11 x 17 SEF ON ON ON ON ON 0 63 Status of the Tray Paper Sensor Switches and Paper Size Optional Tray Module Paper Size SW1 SW2 SW3 SW4 SW5 AD Value No Tray OFF OFF OFF OFF OFF 237 247 A5 SEF 5 5 x 8 5 SEF OFF OFF ON OFF OFF 199 214 B5 SEF OFF OFF ON ON ON 184 198 8 5 x 13 SEF OFF ON OFF ON OFF 153 167 ...

Page 130: ...s the output voltage The paper width is detected by the value of the output voltage 8K SEF ON ON OFF ON OFF 31 45 B4 SEF ON ON OFF ON ON 8 5 x 11 LEF ON ON ON OFF OFF 16 30 16K LEF 7 25 x 10 5 LEF ON ON ON OFF ON 11 x 17 SEF ON ON ON ON ON 0 15 Only for Single Tray Module STM Status of the Tray Paper Sensor Switches and Paper Size Optional Tray Module Paper Size SW1 SW2 SW3 SW4 SW5 AD Value s7500 ...

Page 131: ...549 576 8 x 10 SEF 1 636 1 692 502 529 8 5 x 11 SEF Letter x 13 x 14 1 503 1 559 461 488 A4 SEF 1 484 1 54 455 482 7 25 x 10 5 LEF 0 972 1 028 297 323 B5 LEF 0 975 1 031 298 324 B4 SEF 0 975 1 031 298 324 16K 0 867 0 922 264 291 8K 0 867 0 922 264 291 16K 0 834 0 890 254 281 8K 0 834 0 890 254 281 11 x 17 SEF 0 732 0 788 222 249 8 5 x 11 LEF Letter 0 732 0 788 222 249 A4 LEF 0 541 0 597 163 190 A3...

Page 132: ...ich are measured by the Environment Sensor The exposure potential is calculated based on the temperature and humidity in the printer which are measured by the Environment Sensor and the patch density on the belt which is read by the ADC Sensor The patch is a small image for Process Control that is created on the belt ADC Sensor Using two LEDs for Black and Color the ADC Sensor reads the patch dens...

Page 133: ...oner Supply Mode only the toner supply amount calculated by the ICDC is used to perform Toner Supply Control Toner Supply Amount Calculation by ATC Sensor As the Drum Deve Drive Motor is operating the ATC Sensor detects the toner density in the Developer Housing Assembly at regular intervals At the same time the toner supply amount is calculated ATC Sensor The ATC Sensor detects changes in the mag...

Page 134: ...mings Closed Loop Regi Con When the power is turned On or if the printer internal temperature has changed since the last operation when the IOT is operating when the Drums and belts are rotating a patch for the Color Registration Control is created on the belt for the detection correction of color shift The color shift is detected by the MOB Sensors x2 A combination of rough adjustments and fine a...

Page 135: ...ally A single color Cyan in the patch for the Color Registration Control is measured to detect the amount of Color Shift In addition the detected shift amount result is compared with the target value to perform OK NG judgment The detected shift result amount at each sensor and judgment result are displayed but corrections are not performed Registration Control Setup Cycle Diag The Registration Con...

Page 136: ... large shape Closed Loop Regi Con rough adjustment C Forms one round on the belt for single color Cyan small shape A Patch C Patch B Patch s7500 425 59 2 498 B 24 1 016 C 83 3 514 166 7 027 D D D D 1114 47 159 A K100 K100 Y100 K100 225 9 525 E 29 1 228 29 1 228 30 1 270 30 1 270 260 11 007 259 10 964 259 10 964 259 10 964 259 10 964 259 10 964 259 10 964 K100 K100 K100 Y100 734 31 073 24 1 016 C 3...

Page 137: ...ift amount is 0 1 and 5 provide the patch alignments where the Color Shift is only in the slow scan direction The pulse output intervals are each different compared to 3 where the shift amount is 0 Although the actual Color Shift occurs independently in both the fast scan and slow scan directions and hence is a combination of items as shown in the following illustration the Color Shift between the...

Page 138: ...Sensor is a reflective sensor that projects the Regi Con chevron patch image that was formed on the opaque belt onto the Detection Unit and then outputs a pulse when the center line of the patch is aligned with the center line of the Detection Unit The above mentioned Detection Unit consists of only one Photo Diode that is perpendicular to the belt surface and one LED for diffused light illuminati...

Page 139: ...3 Chapter Error Messages and Codes In this chapter Introduction Servicing Instructions Messages Chain Link Codes and Procedures Paper Size Detection General Troubleshooting Jam Errors System Errors ...

Page 140: ...this section include Error messages and Chain Link codes display on the Control Panel Engine fatal and Jam Error logs display on the Control Panel or listed on the Error History Report Accessing Fault History 1 From the Control Panel select Troubleshooting and press the OK button 2 Select Service Tools and press the OK button 3 Select Printer Status page and press the OK button 4 The Printer Statu...

Page 141: ...hem from light 5 Remove the Transfer Unit 6 Inspect the printer interior and remove any debris such as paper clips staples pieces of paper dust or loose toner 7 Do not use solvents or chemical cleaners to clean the printer interior 8 Do not use any type of oil or lubricant on printer parts 9 Use only an approved toner vacuum 10 Clean all rubber rollers with a lint free cloth dampened slightly with...

Page 142: ...viations Due to limited display space some error messages include abbrevations The most common abbreviations used throughout this chapter are listed here Term Definition ADC Automatic Density Control ASIC Application Specific Integrated Circuit BLK Black COMM Communication CRT Cartridge CRUM Customer Replaceable Unit ER ERR Error ENV Environment FUNC Function MACaddress Access Control Address MCU ...

Page 143: ...ol Panel Message Go to Page General Troubleshooting page 3 20 116 324 116 324 Fail 3 20 016 782 016 784 016 782 016 784 Fail 3 21 N A HDD System Fail 3 23 N A NET USB System Fail 3 26 N A IOT System Fail 3 27 N A HDD Job Fail 3 27 N A General Sensor Failure 3 28 N A CentreWare Internet Services Failure 3 29 Jam Errors page 3 31 071 105 Registration Sensor On Jam Trays 2 3 4 5 3 31 072 101 Tray 3 M...

Page 144: ...8 010 329 Fuser Fuse Cut Fail N A 010 330 Fuser Motor Fail 3 69 010 332 Heat Roll NC Sensor Disconnection Fail 3 71 010 333 Heat Roll NC Sensor Over Temperature Fail 3 72 010 334 Heat Roll NC Sensor Broken Fail 3 73 010 335 Heat Roll NC Sensor Range Fail 3 74 010 337 Heat Roll Paper Winding Fail 3 75 010 338 Fuser On Time Fail 3 76 010 341 Illegal Fuser 3 77 010 398 Fuser Fan Fail 3 78 010 420 Fus...

Page 145: ...3 024 961 Tray 4 Size Mismatch 3 93 024 962 Tray 5 Size Mismatch 3 93 024 965 ATS APS No Paper IOTsc Detect 3 94 024 966 ATS APS No Destination Error 3 95 024 985 SMH Stop Check 3 96 041 310 IM Logic Fail 3 97 041 330 MCU PWB F7 Blows 3 98 041 331 MCU PWB F8 Blows 3 99 041 340 MCU NVM EEPROM Data Fail 3 100 041 341 MCU NVM EEPROM Access Fail 3 101 041 342 MCU NVM EEPROM Buffer Fail 3 102 041 344 M...

Page 146: ...AIL 3 131 045 321 MK_Panel_NG 3 132 045 322 MI_Pitch_NG 3 133 045 331 MK_MKIF_MSG_Reject 3 134 045 332 MK_MMIF_MSG_Reject 3 135 045 340 ENG_Emergency_Over_Wait 3 136 045 341 ENG_Emergency_No_Timer 3 137 045 342 ENG_Emergency_Enforced_Stop 3 138 045 350 MK_Emergency_Over_Wait 3 139 045 351 MK_Emergency_No_Timer 3 140 045 352 MK_Emergency_Enforced_Stop 3 141 047 320 All Destination Tray Broken 3 142...

Page 147: ... Act Fail K 3 179 061 374 LPH Chip Fail Y 3 181 061 375 LPH Chip Fail M 3 182 061 376 LPH Chip Fail C 3 183 061 377 LPH Chip Fail K 3 184 061 378 LPH Ltrg Fail Y N A 061 379 LPH Ltrg Fail M N A 061 384 LPH Ltrg Fail C N A 061 385 LPH Ltrg Fail K N A 061 386 LPH PLL Lock Fail Y 3 185 061 387 LPH PLL Lock Fail M 3 186 061 388 LPH PLL Lock Fail C 3 187 061 389 LPH PLL Lock Fail K 3 188 061 390 LPH La...

Page 148: ...212 Tray 5 Paper Size Sensor Broken 3 207 074 940 Tray 5 Lift Up Fail 3 205 075 212 Tray 1 Nudger Up Down Fail 3 208 077 211 Tray Module Kind Mismatch 3 210 077 212 Tray Module Reset Fail 3 211 077 214 Tray Module Logic Fail 3 212 077 215 Tray Module Communication Fail 3 212 077 300 Front Cover Interlock Open 3 213 077 301 L H Cover Interlock Open 3 214 077 305 Tray Module L H Cover Open 3 215 077...

Page 149: ...ife 3 248 091 421 Drum Cartridge M Near Life 3 248 091 431 Drum Cartridge C Near Life 3 248 091 480 Drum Cartridge Y Life Over 3 249 091 481 Drum Cartridge M Life Over 3 249 091 482 Drum Cartridge C Life Over 3 249 091 910 Waste Toner Bottle Not In Position 3 250 091 911 Waste Toner Bottle Full 3 251 091 913 Drum Cartridge K Life End 3 252 091 914 Drum CRUM K Communication Fail 3 253 091 915 Drum ...

Page 150: ...2 660 ATC Amplitude Fail K 3 272 092 661 Temperature Sensor Fail 3 273 092 662 Humidity Sensor Fail 3 273 092 665 ATC Average Fail Y 3 269 092 666 ATC Average Fail M 3 270 092 667 ATC Average Fail C 3 271 092 668 ATC Average Fail K 3 272 092 670 ADC Patch Fail Y 3 274 092 671 ADC Patch Fail M 3 275 092 672 ADC Patch Fail C 3 276 092 673 ADC Patch Fail K 3 277 092 675 ADC Mini Setup Fail Y 3 278 09...

Page 151: ...oken Fail 3 295 093 952 Toner C CRUM Data Broken Fail 3 296 093 960 Toner Y CRUM Data Mismatch Fail 3 294 093 961 Toner M CRUM Data Mismatch Fail 3 295 093 962 Toner C CRUM Data Mismatch Fail 3 296 093 970 Toner Y CRUM Not In Position 3 297 093 971 Toner M CRUM Not In Position 3 298 093 972 Toner C CRUM Not In Position 3 299 094 300 IBT Front Cover Open 3 300 094 320 1st BTR Contact Retract Fail 3...

Page 152: ...168 No Paper in Tray 2 169 No Paper in Tray 3 170 No Paper in Tray 4 171 No Paper in Tray 5 172 Tray 2 Paper is Low 173 Tray 3 Paper is Low 174 Tray 4 Paper is Low 175 Tray 5 Paper is Low 176 Out of paper Load s with s s 200 Manual Feed s s 210 Wrong paper size Load s with s s 220 Paper not available Load s with s s 230 Paper not available Load s with s s 240 Output Tray Full 250 Cyan Toner Low 25...

Page 153: ...an Toner Missing CL Magenta Toner Missing CL Yellow Toner Missing CL Black Toner Missing CL Fuser Missing 305 Imaging Unit 1 Missing CL Imaging Unit 2 Missing CL Imaging Unit 3 Missing CL Imaging Unit 4 Missing CL Waste Cartridge Missing 310 Non Xerox Cyan Toner Detected 311 Non Xerox Magenta Toner Detected 312 Non Xerox Yellow Toner Detected 313 Non Xerox Black Toner Detected 314 Replace Non Xero...

Page 154: ...Home Too Long Failure CL Fuser Failure CL Waste Toner Auger Failure CL LED Failure CL Fuse Broken Failure CL Engine Failure CL Engine Logic Failure CL BITZ Initialize Failure CL ATC Failure CL Y Dispenser Motor Failure CL M Dispenser Motor Failure CL C Dispenser Motor Failure CL K Dispenser Motor Failure CL MPT Nudger Up Down Failure CL Tray Module Failure CL Tray 2 Failure CL Tray 3 Failure CL Tr...

Page 155: ... Tray 1 MPT Paper Size Voltage V AD Value Range Post Card 2 676 2 732 824 958 851 600 5 5 x 8 5 SEF 2 246 2 302 691 590 718 233 A5 SEF 2 156 2 212 663 708 690 350 B5 SEF 1 788 1 843 549 488 576 131 8 x 10 SEF 1 636 1 692 502 457 529 099 8 5 x 11 SEF Letter x 13 x 14 1 503 1 559 461 304 487 947 A4 SEF 1 484 1 540 455 425 482 068 7 25 x 10 5 LEF 0 972 1 028 296 694 323 337 B5 LEF 0 975 1 031 297 534...

Page 156: ...em setting makes possible changing between GCO and TFX sizes Paper Size Switch Output Values Tray 2 Paper Size SW1 SW2 SW3 SW4 SW5 Voltage at J417 B4 AD Value No Tray Off Off Off Off Off 3 08 0 066 922 989 A5 SEF 5 5 x 8 5 SEF 1 Off Off On Off Off 2 671 0 066 797 857 B5 SEF Off Off On On On 2 468 0 066 735 796 8 5 x 13 SEF Off On Off On Off 2 064 0 066 610 671 8 5 x 14 SEF Off On Off On On A4 SEF ...

Page 157: ...e changing between GCO and TFX sizes Paper Size Switch Output Values Trays 3 through 5 Paper Size SW1 SW2 SW3 SW4 SW5 Voltage AD Value No Tray Off Off Off Off Off 4 66 0 03 237 247 A5 SEF 5 5 x 8 5 SEF 1 Off Off On Off Off 4 01 0 03 199 214 B5 SEF Off Off On On On 3 69 0 03 184 198 8 5 x 13 SEF Off On Off On Off 3 07 0 03 153 167 8 5 x 14 SEF Off On Off On On A4 SEF Off On On Off Off 2 75 0 03 137...

Page 158: ...rsists reinstall the removed HDD 4 If important data is stored in the HDD replace it with the HDD and turn the power Off then On If the problem persists reinstall the HDD and replace the Image Processor Board Problem Occurs other than Power On 1 Get the procedures for reproducing an error as follows according to the operations performed where the error occurred The job type Print The job settings ...

Page 159: ...main client higher than WIN workstation This local user and password the user and password in the Address List c Grant the permission for the user that has been created in the scan data storage folder of the PC storage server or the domain client higher than WIN2000 in Step 2 for NTFS FAT32 is not used After that share the folder and set the permission for sharing d The workgroup name in the SMB p...

Page 160: ...story 2 Turn the power Off and On If the problem persists after the power is turned Off then On obtain the Back Channel file using the log tool At this point if the system starts by turning the power On 3 Turn the power Off and On by using the breaker unplug from and plug to the power outlet If the problem persists after the power is turned Off then On obtain the Fault History 4 If the problem per...

Page 161: ...Data 1 ide0a 3GB Font Form Logo SMB Folder Config txt driver 2 ide0b 3GB Temporary data for Electronic Sort Print 3 ide0c 4GB Report Private Charge Print Secure Print Sample Set Delayed Print 4 ide0d 3GB PDL Mail Temporary print data before decompose 5 ide0e Not used in this model 6 ide0f Not used in this model 7 ide0g Not used in this model 8 ide0h 2GB Job Log up to 10 000 items Failure Log Audit...

Page 162: ...tem Fail on page 3 22 If the problem persists go to the next step 2 If the problem persists perform the forced initialization by special booting Startup by Force Spool Range HDD Initialization It is the operation to forcedly clear the HDD when the machine is started up Operation or Details a For printer machines turning the power On while pressing the Energy Saver and Down buttons at the same time...

Page 163: ... Up button and Down button at the same time 4 If the problem persists replace the HDD and perform the same operation where the error occurred 5 If the problem persists replace the Image Processor Board REP 35 1 page 8 220 and perform the same operation where the error occurred 6 Return NVM that was set in Step 1 to 1 If the system is not restored after the Image Processor Board has been replaced r...

Page 164: ...t 9100 USB lpd FTP Serv MailO IPP After checking perform the same operation where the error occurred If the problem persists obtain the info9 or xxx tgz log using the log tool 3 If the problem persists reinstall or replace the RAM DIMM and then turn the power On Perform the same operation where the error occurred 4 If the problem persists replace the Image Processor Board REP 35 1 page 8 220 since...

Page 165: ... where the error occurred 3 If the problem still persists perform Common System Fail on page 3 22 Here the Image Processor Board is not replaced 4 If the problem persists replace the MCU PWB REP 18 12 page 8 202 5 If the problem persists after the above actions replace the Image Processor Board REP 35 1 page 8 220 Replace the PWB in the order of IOT then the Image Processor Board 6 If the system i...

Page 166: ... Sensor Check the connection between the relevant Sensor and the MCU PWB Is the connector properly connected Go to step 3 Reconnect the wiring harness connector 3 Check the harness conductivity Is the harness between the relevant Sensor and the MCU PWB conducting normally and not grounded Go to step 4 Replace the wiring harness 4 Check the voltage that is supplied to the relevant Sensor Refer to P...

Page 167: ...e message Wait for a while is displayed and nothing else happens Wait for a while without doing anything If the situation does not change select the Refresh button If the situation does not change even after selecting the Refresh button check if the machine is operating properly The Refresh button is not functioning Or even if a menu in the left frame is selected the right frame cannot be refreshe...

Page 168: ... response was returned from the server or No data found on the Web browser 1 Check if the password is correct The password confirmation entry does not match Enter a correct password 2 Restart the printer Jobs cannot be deleted Wait for a while and then select the Refresh button CentreWare Internet Services Failure Continued Symptoms Action ...

Page 169: ...nd rotation failure 4 Check each Takeaway Roll Drive Gear for wear and damage 5 Check the paper specification refer to Paper and Tray Specifications on page 1 19 6 Check the Regi Sensor for contamination improper installation and Actuator operation failure 7 Perform the Jam Sensor test in Diagnostics 8 The connection between the Regi Sensor J160 and the Motor Drive PWB J515 for open circuit short ...

Page 170: ...gle Tray Module STM PWB J541 If the problem persists follow the procedure below Troubleshooting Reference Applicable Parts Wiring and Plug Jack Map References Tray 3 4 5 Feed Lift Up Motor PL10 3 3 Tray Module PWB PL10 9 1 TM Takeaway Motor PL10 9 5 Tray 3 Feed Out Sensor PL10 11 11 STM PWB PL11 5 4 MCU PWB PL18 3 6 Motor Drive PWB PL18 3 7 TM Relay PWB PL18 3 11 Troubleshooting Procedure Step Act...

Page 171: ...place the following parts in sequence Tray Module PWB REP 10 9 page 8 97 STM PWB REP 11 10 page 8 120 TM Relay PWB REP 18 14 page 8 205 Motor Drive PWB REP 18 13 page 8 204 MCU PWB REP 18 12 page 8 202 Repair the sections that have short circuits and poor contacts 5 Perform the TM Takeaway Motor test in Diagnostics Does the Motor perform properly Go to step 9 Go to step 6 6 Is the voltage between ...

Page 172: ...eed Out Sensor Does the display change between High Low Go to step 10 Refer to General Sensor Failure on page 3 28 10 Check the following Paper transportation failure due to debris burrs on the paper path The Feed Roll Retard Roll and Nudger Roll for contamination and damage The TM Takeaway Roll and Pinch Roll for contamination and damage The Feed Roll Retard Roll and Nudger Roll Drive Gears for w...

Page 173: ...or contamination improper installation and Actuator operation failure 6 Perform the Tray 3 Feed Out Sensor test in Diagnostics 7 Check the connection between the Tray 3 Feed Out Sensor J108 and the Tray Module PWB J549 for open circuit short circuit and poor contact 8 Perform the TM Takeaway Motor test in Diagnostics 9 Check the connection between the Tray Module PWB J541 and the TM Relay PWB J800...

Page 174: ...r J108 1 and the Tray Module PWB J549 A3 for short circuit 4 When STM is connected check the connection between the Tray 2 Feed Out Sensor J108 1 and the STM PWB J548 3 for short circuit 5 Check the connection between the Motor Drive PWB J509 6 and the TM Relay PWB J801 10 for short circuit 6 When 3TM is connected check the connection between the TM Relay PWB J800 A6 and the Tray Module PWB J541 6...

Page 175: ...Module PWB J541 When STM is connected Between the TM Relay PWB J800 and the STM PWB J541 If the problem persists follow the procedure below Troubleshooting Reference Applicable Parts Wiring and Plug Jack Map References Tray 3 4 5 Feed Lift Up Motor PL10 3 3 Tray Module PWB PL10 9 1 TM Takeaway Motor PL10 9 5 MCU PWB PL18 3 6 Motor Drive PWB PL18 3 7 TM Relay PWB PL18 3 11 Troubleshooting Procedure...

Page 176: ... page 8 97 TM Relay PWB REP 18 14 page 8 205 Motor Drive PWB REP 18 13 page 8 204 MCU PWB REP 18 12 page 8 202 Reconnect the wiringharness connectors 5 Perform the TM Takeaway Motor test in Diagnostics Does the Motor operate properly Go to step 9 Go to step 6 6 Is the voltage between the TM Takeaway Motor J224 2 5 and the GND 24VDC Go to step 7 Refer to 24 VDC Power on page 4 16 7 Turn Off the pow...

Page 177: ... 10 Refer to General Sensor Failure on page 3 28 10 Check the following Paper transportation failure due to debris burrs on the paper path The Feed Roll Retard Roll and Nudger Roll for contamination and damage The TM Takeaway Roll and Pinch Roll for contamination and damage The Feed Roll Retard Roll and Nudger Roll Drive Gears for wear and damage The Takeaway Roll Drive Gear for wear and damage Is...

Page 178: ...ontamination improper installation and Actuator operation failure 6 Perform the Tray Feed Sensors test in Diagnostics 7 Check the connection between the Tray 3 Feed Out Sensor J108 and the Tray Module PWB J549 for open circuit short circuit and poor contact 8 Perform the TM Takeaway Motor test in Diagnostics 9 Check the connection between the Tray Module PWB J541 and the TM Relay PWB J800 for open...

Page 179: ... or improper installation 2 Perform the Tray Feed Sensors test in Diagnostics 3 The connection between the Tray 4 Feed Out Sensor J112 2 and the Tray Module PWB J548 11 for short circuit 4 Check the connection between the Motor Drive PWB J509 7 and the TM Relay PWB J801 9 for short circuit 5 Check the connection between the TM Relay PWB J800 A7 and the Tray Module PWB J541 7 for short circuit 6 If...

Page 180: ...le PWB J541 When STM is connected Between the TM Relay PWB J800 and the STM PWB J541 If the problem persists follow the procedure below Troubleshooting Reference Applicable Parts Wiring and Plug Jack Map References Tray 3 4 5 Feed Lift Up Motor PL10 3 3 Tray Module PWB PL10 9 1 TM Takeaway Motor PL10 9 5 MCU PWB PL18 3 6 Motor Drive PWB PL18 3 7 TM Relay PWB PL18 3 11 Troubleshooting Procedure Ste...

Page 181: ...M Relay PWB REP 18 14 page 8 205 Motor Drive PWB REP 18 13 page 8 204 MCU PWB REP 18 12 page 8 202 Repair the sections that have short circuits and poor contacts 5 Perform the TM Takeaway Motor test in Diagnostics Does the Motor operate properly Go to step 9 Go to step 6 6 Is the voltage between the TM Takeaway Motor J224 2 5 and the GND 24VDC Go to step 7 Refer to 24 VDC Power on page 4 16 7 Turn...

Page 182: ...w Go to step 10 Refer to General Sensor Failure on page 3 28 10 Check the following Paper transportation failure due to debris burrs on the paper path The Feed Roll Retard Roll and Nudger Roll for contamination and damage The TM Takeaway Roll and Pinch Roll for contamination and damage The Feed Roll Retard Roll and Nudger Roll Drive Gears for wear and damage The Takeaway Roll Drive Gear for wear a...

Page 183: ... or improper installation 2 Perform the Tray Feed Sensors test in Diagnostics 3 Check the connection between the Tray 5 Feed Out Sensor J116 2 and the Tray Module PWB J548 2 for short circuit 4 Check the connection between the Motor Drive PWB J509 8 and the TM Relay PWB J801 8 for short circuit 5 Check the connection between the TM Relay PWB J800 B7 and the Tray Module PWB J541 8 for short circuit...

Page 184: ...licable Parts Wiring and Plug Jack Map References Tray 1 Feed Nudger Motor PL13 2 16 MCU PWB PL18 3 6 Motor Drive PWB PL18 3 7 Troubleshooting Procedure Step Actions and Questions Yes No 1 Perform the Paper Feed Motors test in Diagnostics Does the Tray 1 Feed Nudger Motor rotate Go to step 5 Go to step 2 2 Is the voltage between the Motor Drive PWB J520 1 and the GND 24VDC Go to step 3 Refer to 24...

Page 185: ...step 6 Refer to General Sensor Failure on page 3 28 6 Check the following Paper transportation failure due to debris burrs on the paper path The Front Chute Floating Snap for disengagement The Tray 1 Nudger Roll and Retard Spring for deformation and snags The Tray 1 Feed Roll and Nudger Roll for contamination wear and rotation failure The Tray 1 Feed Roll and Nudger Roll Drive Gears for wear and d...

Page 186: ...l Drive Gear for wear and damage 6 Check the Regi Roll Drive Gear for wear and damage 7 Check the 2nd BTR Contact Retract Drive Gear for wear and damage 8 Check the Fuser Drive Gear for wear and damage 9 Is paper used out of specification refer to Paper and Tray Specifications on page 1 19 10 Check the Tray 1 Feed Out Sensor for contamination improper installation and Actuator operation failure 11...

Page 187: ...Phaser 7500 Printer Service Manual 3 49 Error Messages and Codes 18 If no problems are found replace the following parts in sequence Motor Drive PWB REP 18 13 page 8 204 MCU PWB REP 18 12 page 8 202 ...

Page 188: ...ation wear and rotation failure 3 Check the MSI Takeaway Roll Drive Gear for wear and damage 4 Is paper used out of specification refer to Paper and Tray Specifications on page 1 19 5 Check the Regi Sensor for contamination improper installation and Actuator operation failure 6 Perform the Jam Sensors test in Diagnostics 7 The connection between the Regi Sensor J160 and the Motor Drive PWB J515 fo...

Page 189: ...y Roll Drive Gear for wear and damage 7 Check the Regi Roll Drive Gear for wear and damage 8 Check the 2nd BTR Contact Retract Drive Gear for wear and damage 9 Check the Fuser Drive Gear for wear and damage 10 Check each Exit Roll Drive Gear for wear and damage 11 Is paper used out of specification refer to Paper and Tray Specifications on page 1 19 12 Check the Regi Sensor for contamination impro...

Page 190: ...3 52 Phaser 7500 Printer Service Manual Error Messages and Codes 20 If no problems are found replace the following parts in sequence Motor Drive PWB REP 18 13 page 8 204 MCU PWB REP 18 12 page 8 202 ...

Page 191: ...r contamination wear and rotation failure 4 Check each Exit Roll Drive Gear for wear and damage 5 Is paper used out of specification refer to Paper and Tray Specifications on page 1 19 6 Check the Fuser Exit Sensor for contamination improper installation and Actuator operation failure 7 Perform the Fuser Exit Sensor test in Diagnostics 8 The connection between the Fuser Exit Sensor J192 and the MC...

Page 192: ...eck the Regi Roll Drive Gear for wear and damage 8 Check the 2nd BTR Contact Retract Drive Gear for wear and damage 9 Check the Fuser Drive Gear for wear and damage 10 Is paper used out of specification refer to Paper and Tray Specifications on page 1 19 11 Check the Fuser Exit Sensor for contamination improper installation and Actuator operation failure 12 Perform the Fuser Exit Sensor test in Di...

Page 193: ...Phaser 7500 Printer Service Manual 3 55 Error Messages and Codes 19 If no problems are found replace the following parts in sequence Motor Drive PWB REP 18 13 page 8 204 MCU PWB REP 18 12 page 8 202 ...

Page 194: ...d damage 7 Check the Regi Roll Drive Gear for wear and damage 8 Check the 2nd BTR Contact Retract Drive Gear for wear and damage 9 Is paper used out of specification refer to Paper and Tray Specifications on page 1 19 10 Check the POB Sensor for contamination and improper installation 11 Perform the Jam Sensors test in Diagnostics 12 The connection between the POB Sensor J180 and the Motor Drive P...

Page 195: ...ar and rotation failure 3 Check each Duplex Roll Drive Gear for wear and damage 4 Is paper used out of specification refer to Paper and Tray Specifications on page 1 19 5 Check the Regi Sensor for contamination improper installation and Actuator operation failure 6 Perform the Jam Sensors test in Diagnostics 7 Check the connection between the Regi Sensor J160 and the Motor Drive PWB J515 for open ...

Page 196: ... wear and rotation failure 3 Check each Duplex Roll Drive Gear for wear and damage 4 Is paper used out of specification refer to Paper and Tray Specifications on page 1 19 5 Check the Regi Sensor for contamination improper installation and Actuator operation failure 6 Perform the Jam Sensors test in Diagnostics 7 Check the connection between the Regi Sensor J160 and the Motor Drive PWB J515 for op...

Page 197: ... rotation failure 4 Check each Duplex Roll Drive Gear for wear and damage 5 Check each Exit Roll Drive Gear for wear and damage 6 Is paper used out of specification refer to Paper and Tray Specifications on page 1 19 7 Check the Duplex Wait Sensor for contamination improper installation and Actuator operation failure 8 Perform the Jam Sensors test in Diagnostics 9 Check the connection between the ...

Page 198: ...e printer If the problem persists follow the procedure below 1 Check the Regi Sensor for remaining paper contamination Actuator return failure or improper installation 2 Perform the Jam Sensors test in Diagnostics 3 Check the connection between the Regi Sensor J160 and the Motor Drive PWB J515 for short circuit 4 If no problems are found replace the following parts in sequence Motor Drive PWB REP ...

Page 199: ... the printer If the problem persists follow the procedure below 1 Check the Fuser Exit Sensor for remaining paper contamination Actuator return failure or improper installation 2 Perform the Jam Sensors test in Diagnostics 3 Check the connection between the Fuser Exit Sensor J192 and the MCU PWB J431 for short circuit 4 If no problems are found replace the following parts in sequence Motor Drive P...

Page 200: ...debris Power cycle the printer If the problem persists follow the procedure below 1 Check the POB Sensor for remaining paper contamination or improper installation 2 Perform the Jam Sensors test in Diagnostics 3 Check the connection between the POB Sensor J180 and the Motor Drive PWB J524 for short circuit 4 If no problems are found replace the following parts in sequence Motor Drive PWB REP 18 13...

Page 201: ...ower cycle the printer If the problem persists follow the procedure below 1 Check the Duplex Wait Sensor for remaining paper contamination Actuator return failure or improper installation 2 Perform the Jam Sensors test in Diagnostics 3 Check the connection between the Duplex Wait Sensor J175 and the Motor Drive PWB J524 for short circuit 4 If no problems are found replace the following parts in se...

Page 202: ...Map References Fuser Assy PL7 1 1 MCU PWB PL18 3 6 Troubleshooting Procedure Step Actions and Questions Yes No 1 Check the resistance Turn Off the power and remove the Fuser Assembly Measure the resistance between DP600 pin A6 and DP600 pin A5 Is the resistance infinite Replace the Fuser Assembly page 8 67 Go to step 2 2 Check the paper feed rolls Check the following connections for open circuits ...

Page 203: ...elow Note To clear this Fail clear the history in NVM and then turn the power Off and On 1 Clear the history at the NVM then turn the power Off and On 2 Check the Fuser Assembly for improper installation 3 Check the The Drawer Connector between the Fuser Assembly and the Main Unit DP DJ600 for broken bent pins debris burns and etc 4 Check the connection between the Fuser Assembly DJ600 and the MCU...

Page 204: ... around the Heat Roll Check that the MCU PWB connector J414 and the Main LVPS J530 are connected correctly If the problem persists follow the procedure below Troubleshooting Reference Applicable Parts Wiring and Plug Jack Map References Fuser Assy PL7 1 1 Main LVPS PL18 1 11 MCU PWB PL18 3 6 Troubleshooting Procedure Step Actions and Questions Yes No 1 Check the resistance Turn Off the power disco...

Page 205: ... broken bent pins debris burns and etc 3 Check the connection between the Fuser Assembly DJ600 and the MCU PWB J431 for open circuit short circuit and poor contact 4 Check the connection between the Fuser Assembly J600 and the Main LVPS J31 for open circuit short circuit and poor contact 5 Check the connection between the MCU PWB J414 and the Main LVPS J530 for open circuit short circuit and poor ...

Page 206: ... Fuser Assembly and the Main Unit DP DJ600 for broken bent pins debris burns and etc 3 Check the connection between the Fuser Assembly DJ600 and the MCU PWB J431 for open circuit short circuit and poor contact 4 Check the connection between the Fuser Assembly J600 and the Main LVPS J31 for open circuit short circuit and poor contact 5 Check the connection between the MCU PWB J414 and the Main LVPS...

Page 207: ...ng Reference Applicable Parts Wiring and Plug Jack Map References Fuser Drive Motor Assy PL3 1 10 MCU PWB PL18 3 6 Motor Drive PWB PL18 3 7 Troubleshooting Procedure Step Actions and Questions Yes No 1 Perform the Fuser Drive Motor test in Diagnostics Does the Fuser Drive Motor rotate Go to step 5 Go to step 2 2 Check the voltage Is the voltage between the Fuser Drive Motor J242 1 and J242 2 24VCD...

Page 208: ...that have short circuits and poor contacts 5 Perform the BTR 1 2 Contact Retract test in Diagnostics Does the Fuser Drive Motor rotate Go to step 6 Check the 1st BTR Contact Retract Gear for blockage and damage 6 Check the connection between the Fuser Drive Motor J243 8 and the Motor Drive PWB J504 1 for open circuit short circuit and poor contact Is it conducting properly Replace the following pa...

Page 209: ...ge of 4 times Applicable Chain Link Code 010 332 Heat Roll NC Sensor Disconnection Fail Initial Actions Power cycle the printer If the problem persists follow the procedure below 1 Check the Fuser Assembly for improper installation 2 Check the Drawer Connector between the Fuser Assembly and the Main Unit DP DJ600 for broken bent pins debris burns and etc 3 Check the connection between the Fuser As...

Page 210: ... paper is wound around the Heat Roll Check that the MCU PWB connector J414 and the Main LVPS J530 are connected correctly If the problem persists follow the procedure below Troubleshooting Reference Applicable Parts Wiring and Plug Jack Map References Fuser Assy PL7 1 1 Main LVPS PL18 1 11 MCU PWB PL18 3 6 Troubleshooting Procedure Step Actions and Questions Yes No 1 Check the resistance Turn Off ...

Page 211: ...tial Actions Power cycle the printer If the problem persists follow the procedure below 1 Turn the power Off and On 2 Check the Fuser Assembly for improper installation 3 Check the Drawer Connector between the Fuser Assembly and the Main Unit DP DJ600 for broken bent pins debris burns and etc 4 Check the connection between the Fuser Assembly DJ600 and the MCU PWB J431 for open circuit short circui...

Page 212: ...s Power cycle the printer If the problem persists follow the procedure below 1 Turn the power Off and On 2 Check the Fuser Assembly for improper installation 3 Check the Drawer Connector between the Fuser Assembly and the Main Unit DP DJ600 for broken bent pins debris burns and etc 4 Check the connection between the Fuser Assembly DJ600 and the MCU PWB J431 for open circuit short circuit and poor ...

Page 213: ...ower Off and On Applicable Chain Link Code 010 337 Heat Roll Paper Winding Fail Initial Actions Power cycle the printer If the problem persists follow the procedure below 1 Remove the jammed paper 2 Perform Clear Tech Rep Faults in Diagnostics then turn the power Off and On 3 Is paper used out of specification refer to Paper and Tray Specifications on page 1 19 4 If no problems are found replace t...

Page 214: ... pins debris burns and etc The connection between the Fuser Assembly DJ600 and the MCU PWB J431 for open circuit short circuit and poor contact broken bent pins debris burns and etc The connection between the Fuser Assembly J600 and the Main LVPS J31 for open circuit short circuit and poor contact The connection between the MCU PWB J414 and the Main LVPS J530 for open circuit short circuit and poo...

Page 215: ... bent pins debris burns and etc The connection between the Fuser Assembly DJ600 and the MCU PWB J431 for open circuit short circuit and poor contact broken bent pins debris burns and etc The connection between the Fuser Assembly J600 and the Main LVPS J31 for open circuit short circuit and poor contact The connection between the MCU PWB J414 and the Main LVPS J530 for open circuit short circuit an...

Page 216: ...ions and Questions Yes No 1 Check the motor drive Perform the Fuser Drive Motor test in Diagnostics Has 041 344 Motor Drive PWB F1 Blows occurred Check whether the F1 on the Motor Drive PWB is open Go to step 2 2 Perform the Fan Motors test in Diagnostics Is the Fuser Fan rotating Go to step 4 Go to step 3 3 Check the wiring harness Check the connection between the Fuser Fan J230 and the Motor Dri...

Page 217: ...and the Motor Drive PWB J517 3 for open circuit short circuit and poor contact Is it conducting properly Replace the following parts in sequence Motor Drive PWB REP 18 13 page 8 204 MCU PWB REP 18 12 page 8 202 Repair the sections that have short circuits and poor contacts Troubleshooting Procedure Continued Step Actions and Questions Yes No ...

Page 218: ...e span Applicable Chain Link Codes 010 420 Fuser Assembly Near Life Warning 010 421 Fuser Assembly Life Over Warning Initial Actions Check the Fuser life If the problem persists follow the procedure below 1 Replace the Fuser Assembly REP 7 1 page 8 67 2 If the problem persists replace the MCU PWB REP 18 12 page 8 202 Troubleshooting Reference Applicable Parts Wiring and Plug Jack Map References Fu...

Page 219: ...ctions is loaded with supported paper and the Guides are adjusted correctly If the problem persists follow the procedure below 1 Load the correct paper in the tray 2 For Tray 2 set the size accordingly form the Control Panel 3 If the problem persists check the Tray Sensor Switches in Diagnostics for the applicable Tray to verify the correct switches are being designated for the corresponding tray ...

Page 220: ...L17 1 19 Wire Harness Full Stack PL17 1 20 Full Stack Actuator PL17 1 24 Full Stack PL17 1 26 Wire Harness Main LH PL18 4 2 MCU PWB PL18 3 6 Motor Drive PWB PL18 3 7 Troubleshooting Procedure Step Actions and Questions Yes No 1 Check the Full Stack Sensor in Diagnostics Does the Sensor change state in Diagnostics Replace the following parts in sequence Motor Drive PWB REP 18 13 page 8 204 MCU PWB ...

Page 221: ...d condition P J4173 P J5112 P J525 Is the wiring correct Replace the following parts in sequence Full Stack Sensor PL17 19 Motor Drive PWB REP 18 13 page 8 204 Replace the Wire Harness Full Stack Sensor P J5112 P J525 or Wire Harness Main LH Troubleshooting Procedure Continued Step Actions and Questions Yes No ...

Page 222: ...mpty 024 924 M Toner Cartridge Empty 024 925 C Toner Cartridge Empty Initial Actions Check the Toner Cartridge life If the problem persists follow the procedure below 1 Replace the appropriate Toner Cartridge REP 1 1 page 8 9 2 If the problem persists refer to General Sensor Failure on page 3 28 to check the sensor 3 If the problem still persists perform the following Common System Fail on page 3 ...

Page 223: ...printing cannot be continued because of Yellow Imaging Unit Life End Applicable Chain Link Code 024 933 Drum Cartridge Y Life End Initial Actions Check the Imaging Unit life If the problem persists follow the procedure below 1 Replace the Imaging Unit Y REP 1 2 page 8 10 2 If the problem still persists perform the IOT System Fail on page 3 27 Troubleshooting Reference Applicable Parts Wiring and P...

Page 224: ...Initial Actions Inspect the tray to ensure that it is free of obstructions is loaded with supported paper and the Guides are adjusted correctly If the problem persists follow the procedure below 1 Load the specified transparencies 2 Perform the OHP Sensor test in Diagnostics 3 If the problem still persists perform the following Common System Fail on page 3 22 Troubleshooting Reference Applicable P...

Page 225: ...printing cannot be continued because of Magenta Imaging Unit Life End Applicable Chain Link Code 024 940 Drum Cartridge M Life End Initial Actions Check the Imaging Unit life If the problem persists follow the procedure below 1 Replace the Imaging Unit M REP 1 2 page 8 10 2 If the problem still persists perform the IOT System Fail on page 3 27 Troubleshooting Reference Applicable Parts Wiring and ...

Page 226: ...printing cannot be continued because of Cyan Imaging Unit Life End Applicable Chain Link Code 024 941 Drum Cartridge C Life End Initial Actions Check the Imaging Unit life If the problem persists follow the procedure below 1 Replace the Imaging Unit C REP 1 2 page 8 10 2 If the problem still persists perform the IOT System Fail on page 3 27 Troubleshooting Reference Applicable Parts Wiring and Plu...

Page 227: ...nd the Guides are adjusted correctly If the problem persists follow the procedure below 1 Reseat the tray 2 For Tray 2 set the size accordingly form the Control Panel 3 If the problem persists check the Tray Sensor Switches in Diagnostics for the applicable Tray to verify the correct switches are being designated for the corresponding tray guide setting Refer to the Switch Output Value Tray 2 on p...

Page 228: ...paper If the problem persists follow the procedure below Troubleshooting Reference Applicable Parts Wiring and Plug Jack Map References Tray Module Wiring Diagrams on page 10 54 Troubleshooting Procedure Step Actions and Questions Yes No 1 Perform the No Paper Sensor test in Diagnostics for the appropriate tray These Sensors should be Low with paper loaded and the Tray has lifted and High with no ...

Page 229: ...he problem persists follow the procedure below Troubleshooting Reference Applicable Parts Wiring and Plug Jack Map References Tray 1 MPT on page 10 52 Troubleshooting Procedure Step Actions and Questions Yes No 1 Perform the No Paper Sensor test in Diagnostics for the appropriate tray These Sensors should be Low with paper loaded and the Tray has lifted and High with no paper Does the Sensor chang...

Page 230: ...ed with supported paper and the Guides are adjusted correctly If the problem persists follow the procedure below Troubleshooting Reference Applicable Parts Wiring and Plug Jack Map References Tray 1 MPT on page 10 52 Troubleshooting Procedure Step Actions and Questions Yes No 1 Is the A D Value Range correct for the size of paper loaded Does the Sensor change value Replace the MCU PWB REP 18 12 pa...

Page 231: ... loaded with supported paper and the Guides are adjusted correctly If the problem persists follow the procedure below Troubleshooting Reference Applicable Parts Wiring and Plug Jack Map References Tray Module Wiring Diagrams on page 10 54 Troubleshooting Procedure Step Actions and Questions Yes No 1 Perform the No Paper Sensor test in Diagnostics for the appropriate tray These Sensors should be Lo...

Page 232: ... tray to ensure that it is free of obstructions is loaded with supported paper and the Guides are adjusted correctly If the problem persists follow the procedure below 1 Add paper into the appropriate tray 2 If the problem persists refer to the General Sensor Failure on page 3 28 to check the sensor 3 If the problem still persists perform the Common System Fail on page 3 22 Troubleshooting Referen...

Page 233: ...t the tray to ensure that it is free of obstructions is loaded with supported paper and the Guides are adjusted correctly If the problem persists follow the procedure below 1 Change the settings or replace the tray 2 If the problem persists refer to the General Sensor Failure on page 3 28 to check the sensor 3 If the problem still persists perform the Common System Fail on page 3 22 Troubleshootin...

Page 234: ...ay to ensure that it is free of obstructions is loaded with supported paper and the Guides are adjusted correctly If the problem persists follow the procedure below 1 Check the paper size paper orientation paper type settings and press Paper Tray Setup 2 If the problem still persists perform the Common System Fail on page 3 22 Troubleshooting Reference Applicable Parts Wiring and Plug Jack Map Ref...

Page 235: ...IM Logic Fail Initial Actions Power cycle the printer If the problem persists follow the procedure below 1 Turn the power Off and On 2 Initialize the IOT NVM includes writing back the adjustment NVM If the problem persists replace the MCU PWB REP 18 12 page 8 202 Troubleshooting Reference Applicable Parts Wiring and Plug Jack Map References MCU PWB PL18 3 6 ...

Page 236: ...low 1 Check the following parts circuits for over current and overvoltage grounded wires and then replace the faulty parts or repair the circuits and replace the Fuse Drive Fan REP 18 15 page 8 206 HV Fan REP 4 3 page 8 40 1st BTR Contact Retract Clutch Takeaway Clutch REP 15 1 page 8 172 2 Replace the MCU PWB REP 18 12 page 8 202 Troubleshooting Reference Applicable Parts Wiring and Plug Jack Map...

Page 237: ...ial Actions Power cycle the printer If the problem persists follow the procedure below 1 Check the following parts circuits for overcurrent and overvoltage grounded wires and then replace the faulty parts or repair the circuits and replace the Fuse MOB ADC Assembly REP 18 3 page 8 189 2 Replace the MCU PWB REP 18 12 page 8 202 Troubleshooting Reference Applicable Parts Wiring and Plug Jack Map Ref...

Page 238: ...MCU NVM EEPROM Data Fail Initial Actions Power cycle the printer If the problem persists follow the procedure below 1 Turn the power Off and On 2 Install the correct version of the IOT firmware 3 If the problem persists replace the following parts in sequence EEPROM MCU PWB REP 18 12 page 8 202 Troubleshooting Reference Applicable Parts Wiring and Plug Jack Map References EEPROM PL18 3 5 MCU PWB P...

Page 239: ...1 341 MCU NVM EEPROM Access Fail Initial Actions Power cycle the printer If the problem persists follow the procedure below 1 Turn the power Off and On 2 Check whether there is poor connection between the EEPROM and the MCU PWB 3 If no problems are found replace the following parts in sequence EEPROM MCU PWB REP 18 12 page 8 202 Troubleshooting Reference Applicable Parts Wiring and Plug Jack Map R...

Page 240: ...Initial Actions Power cycle the printer If the problem persists follow the procedure below 1 Turn the power Off and On 2 Check whether there is poor connection between the EEPROM and the MCU PWB 3 If no problems are found replace the following parts in sequence EEPROM MCU PWB REP 18 12 page 8 202 Troubleshooting Reference Applicable Parts Wiring and Plug Jack Map References EEPROM PL 18 3 5 MCU PW...

Page 241: ...ve F1 Fuse Break Fail Initial Actions Power cycle the printer If the problem persists follow the procedure below 1 Check the following parts circuits for overcurrent and overvoltage grounded wires and then replace the faulty parts or repair the circuits and replace the Fuse Regi Clutch REP 15 3 page 8 175 Fuser Fan REP 4 1 page 8 38 Troubleshooting Reference Applicable Parts Wiring and Plug Jack M...

Page 242: ...ive F2 Fuse Break Fail Initial Actions Power cycle the printer If the problem persists follow the procedure below 1 Check the following parts circuits for overcurrent and overvoltage grounded wires and then replace the faulty parts or repair the circuits and replace the Fuse Exit Motor REP 17 3 page 8 181 LV Fan REP 18 8 page 8 195 Troubleshooting Reference Applicable Parts Wiring and Plug Jack Ma...

Page 243: ... the printer If the problem persists follow the procedure below 1 Check the following parts circuits for overcurrent and overvoltage grounded wires and then replace the faulty parts or repair the circuits and replace the Fuse LPH Unit Y M C K REP 2 1 page 8 18 LPH Rear PWB REP 2 4 page 8 22 2 Replace the Motor Drive PWB REP 18 13 page 8 204 Troubleshooting Reference Applicable Parts Wiring and Plu...

Page 244: ...er If the problem persists follow the procedure below 1 Turn the power Off and On 2 Check whether there is poor connection of the connectors between the Motor Drive PWB and the MCU PWB 3 If no problems are found replace the following parts in sequence Motor Drive PWB REP 18 13 page 8 204 MCU PWB REP 18 12 page 8 202 Troubleshooting Reference Applicable Parts Wiring and Plug Jack Map References MCU...

Page 245: ...l Initial Actions Power cycle the printer If the problem persists follow the procedure below 1 Check the following parts circuits for overcurrent and overvoltage grounded wiring and then replace the faulty parts or repair the circuits and replace the Motor Drive PWB REP 18 13 page 8 204 LH Cover Interlock Switch REP 14 1 page 8 146 Troubleshooting Reference Applicable Parts Wiring and Plug Jack Ma...

Page 246: ...ow the procedure below 1 Check the following part circuits for overcurrent and overvoltage grounded wiring and then replace the faulty parts or repair the circuits and replace the Motor Drive PWB page 8 204 K Drum Developer Motor REP 3 9 page 8 35 Y M C Drum Developer Motor REP 3 11 page 8 37 IBT Motor REP 3 10 page 8 36 Motor Drive PWB REP 18 13 page 8 204 Troubleshooting Reference Applicable Par...

Page 247: ...6 Motor Drive PWB PL18 3 7 Troubleshooting Procedure Step Actions and Questions Yes No 1 Open the Front Cover and remove the Imaging Units Y M C and the Developer Y M C Close the Front Cover Perform the Developer Motors test in Diagnostics Does the Drum Deve Drive Motor Y M C rotate Go to step 5 Go to step 2 2 Turn Off the power and remove the M C Rear Cover Turn On the power Is the voltage betwee...

Page 248: ... that have short circuits and poor contacts 5 Install the Drum Y M C and the Developer Y M C and close the Front Cover Perform the Developer Motors test in Diagnostics Does the Drum Deve Drive Motor Y M C rotate Go to step 6 Check the Imaging Unit Y M C and the Developer Y M C for loading 6 Check the connection between the Drum Deve Drive Motor Y M C J247 8 and the Motor Drive PWB J506 9 for open ...

Page 249: ...6 Motor Drive PWB PL18 3 7 Troubleshooting Procedure Step Actions and Questions Yes No 1 Open the Front Cover and remove the Imaging Unit K and the Developer K Close the Front Cover Perform the Developer Motors test in Diagnostics Does the Drum Deve Drive Motor K rotate Go to step 5 Go to step 2 2 Turn Off the power and remove the M C Rear Cover Turn On the power Is the voltage between the Motor D...

Page 250: ...s that have short circuits and poor contacts 5 Install the Imaging Unit K and the Developer K and close the Front Cover Perform the Developer Motors test in Diagnostics Does the Drum Deve Drive Motor K rotate Go to step 6 Check the Imaging Unit K and the Developer K for loading 6 Check the connection between the Drum Deve Drive Motor K J241 8 and the Motor Drive PWB J506 1 for open circuit short c...

Page 251: ...Drive PWB PL18 3 7 Troubleshooting Procedure Step Actions and Questions Yes No 1 Turn Off the power and remove the IBT Unit Cheat the L H Cover Interlock Switch and turn On the power Perform the IBT Belt Motor test in Diagnostics Does the IBT Drive Motor rotate Go to step 5 Go to step 2 2 Turn Off the power and remove the M C Rear Cover Turn On the power Is the voltage between the Motor Drive PWB ...

Page 252: ...e short circuits and poor contacts 5 Remove the cheat Install the IBT Unit and close the L H Cover Perform the IBT Belt Motor test in Diagnostics Does the IBT Drive Motor rotate Go to step 6 Check the IBT Drive for loading Also check the IBT for loading due to blockage in the IBT Waste Toner Collection Auger 6 Check the connection between the IBT Drive Motor J249 8 and the Motor Drive PWB J507 1 f...

Page 253: ...or Drive PWB PL18 3 7 Troubleshooting Procedure Step Actions and Questions Yes No 1 Turn Off the power and remove the IBT Unit Cheat the L H Cover Interlock Switch and turn On the power Perform the Main Motor test in Diagnostics Does the Main Drive Motor rotate Go to step 5 Go to step 2 2 Turn Off the power and remove the M C Rear Cover Turn On the power Is the voltage between the Motor Drive PWB ...

Page 254: ...d the Drive Gear for rotation failure and damage 6 Perform the Main Motor test in Diagnostics Perform the Takeaway Clutch test in Diagnostics Does the Main Drive Motor rotate Go to step 7 Check the Tray 1 Takeaway Roll for loading and the Drive Gear for rotation failure and damage 7 Perform the Main Motor test in Diagnostics Perform the Registration Clutch test in Diagnostics Does the Main Drive M...

Page 255: ...e F7 on the MCU PWB has opened Go to step 2 2 Turn Off the power Disconnect and reconnect P J235 Turn On the power Perform the Fan Motors test in Diagnostics Is the HV Fan rotating Go to step 4 Go to step 3 3 Check the connection between the HV Fan J235 and the MCU PWB J417 for open circuit short circuit and poor contact Is it conducting properly Replace the following parts in sequence HV Fan REP ...

Page 256: ...g Procedure Step Actions and Questions Yes No 1 Check the Fault History Has error 041 330 MCU PWB F7 Blows occurred Is F7 on the MCU PWB open Note The condition that caused F7 to open must be corrected before replacing the MCU PWB Go to step 5 Go to step 2 2 Perform the IBT Fan Motors test in Diagnostics Are both IBT Fans 1 and 2 rotating Go to step 5 Go to step 3 3 Turn Off the power Reseat P J 6...

Page 257: ...16 for open circuit short circuit grounded condition and poor contact Is it conducting properly Replace the following parts in sequence IBT Fan 1 IBT Fan 2 PL 4 2 8 MCU PWB REP 18 12 page 8 202 Repair or replace the sections that have short circuits and poor contacts Troubleshooting Procedure Continued Step Actions and Questions Yes No ...

Page 258: ...oubleshooting Procedure Step Actions and Questions Yes No 1 Check the Fault History Has error 041 330 MCU PWB F7 Blows occurred Is F7 on the MCU PWB open Note The condition that caused F7 to open must be corrected before replacing the MCU PWB Go to step 5 Go to step 2 2 Perform the Process 2 Fan Motor test in Diagnostics Is the Process 2 fan rotating Go to step 5 Go to step 3 3 Turn Off the power ...

Page 259: ...pen circuit short circuit grounded condition and poor contact Is it conducting properly Replace the following parts in sequence Process 2 Fan REP 18 3 page 8 189 steps 1 4 MCU PWB REP 18 12 page 8 202 Repair or replace the sections that have short circuits and poor contacts Troubleshooting Procedure Continued Step Actions and Questions Yes No ...

Page 260: ...itude Dust NOHAD control Applicable Chain Link Code 042 337 NOHAD Logic Fail Initial Actions Power cycle the printer If the problem persists follow the procedure below 1 Turn the power Off and On 2 Replace the MCU PWB REP 18 12 page 8 202 Troubleshooting Reference Applicable Parts Wiring and Plug Jack Map References MCU PWB PL18 3 6 ...

Page 261: ...stions Yes No 1 Perform the LVPS Fan Motor test in Diagnostics Is the LVPS fan rotating Go to step 3 Go to step 2 2 Turn Off the power Reseat P550 Turn On the power Repeat the LVPS Fan Motor test in Diagnostics Is the LVPS Fan now rotating Go to step 3 Go to step 4 3 Does the error appear now when making a print Go to step 4 Troubleshooting complete 4 Check the connection between the LVPS Fan and ...

Page 262: ...oubleshooting Procedure Step Actions and Questions Yes No 1 Check the Fault History Has error 041 330 MCU PWB F7 Blown occurred Is F7 on the MCU PWB open Note The condition that caused F7 to open must be corrected before replacing the MCU PWB Go to step 5 Go to step 2 2 Perform the Rear Bottom Fan Motor test in Diagnostics Is the Rear Bottom fan rotating Go to step 5 Go to step 3 3 Turn Off the po...

Page 263: ...WB J 417 for open circuit short circuit grounded condition and poor contact Is it conducting properly Replace the following parts in sequence Rear Bottom Fan PL4 3 8 MCU PWB REP 18 12 page 8 202 Repair or replace the sections that have short circuits and poor contacts Troubleshooting Procedure Continued Step Actions and Questions Yes No ...

Page 264: ...low 1 Check the connection between the NOHAD Thermistor P130 and the MCU PWB J414 for open circuit short circuit and poor contact Also check whether there is poor connection or debris at the detection section of the NOHAD Thermistor 2 If no problems are found replace the following parts in sequence NOHAD Thermistor Assembly PL5 2 11 MCU PWB REP 18 12 page 8 202 Troubleshooting Reference Applicable...

Page 265: ...Go to step 2 2 Check the Fan rotation Turn Off the power Disconnect and reconnect P J231 Turn On the power Perform the Fan Motors test in Diagnostics Is the Drive Fan rotating Go to step 4 Go to step 3 3 Check the connection between the Drive Fan J231 and the MCU PWB J417 for open circuit short circuit and poor contact Is it conducting properly Replace the following parts in sequence Drive Fan REP...

Page 266: ...rror Messages and Codes 5 Check whether the F7 on the MCU PWB has melted down Is it normal and has not melted down Troubleshooting complete Repair the section that has melted Troubleshooting Procedure Continued Step Actions and Questions Yes No ...

Page 267: ...ycle the printer If the problem persists follow the procedure below 1 Turn the power Off and On 2 Check whether there is poor connection and debris at the following connectors Between BP PWB J460 and MCU PWB P451 Between BP PWB J335 and ESS PWB P335 3 If no problems are found replace the following parts in sequence BP PWB REP 18 11 page 8 200 MCU PWB REP 18 12 page 8 202 I P PWB REP 35 1 page 8 22...

Page 268: ... Drive Logic Fail Initial Actions Power cycle the printer If the problem persists follow the procedure below 1 Turn the power Off and On 2 Install the correct version of the IOT firmware 3 Restore NVRAM If the problem persists replace the MCU PWB REP 18 12 page 8 202 Troubleshooting Reference Applicable Parts Wiring and Plug Jack Map References MCU PWB PL18 3 6 ...

Page 269: ...le Chain Link Code 045 313 Drive Logic Fail Initial Actions Power cycle the printer If the problem persists follow the procedure below 1 Turn the power Off and On 2 Restore NVRAM If the problem persists replace the MCU PWB REP 18 12 page 8 202 Troubleshooting Reference Applicable Parts Wiring and Plug Jack Map References MCU PWB PL18 3 6 ...

Page 270: ...l Build is not received Applicable Chain Link Code 045 321 MK_Panel_NG Initial Actions Power cycle the printer If the problem persists follow the procedure below 1 Turn the power Off and On 2 Restore NVRAM If the problem persists replace the MCU PWB REP 18 12 page 8 202 Troubleshooting Reference Applicable Parts Wiring and Plug Jack Map References MCU PWB PL18 3 6 ...

Page 271: ...ch Check is not received Applicable Chain Link Code 045 322 MK_Pitch_NG Initial Actions Power cycle the printer If the problem persists follow the procedure below 1 Turn the power Off and On 2 Restore NVRAM If the problem persists replace the MCU PWB REP 18 12 page 8 202 Troubleshooting Reference Applicable Parts Wiring and Plug Jack Map References MCU PWB PL18 3 6 ...

Page 272: ...cted Applicable Chain Link Code 045 331 MK_MKIF_MSG_Reject Initial Actions Power cycle the printer If the problem persists follow the procedure below 1 Turn the power Off and On 2 Restore NVRAM If the problem persists replace the MCU PWB REP 18 12 page 8 202 Troubleshooting Reference Applicable Parts Wiring and Plug Jack Map References MCU PWB PL18 3 6 ...

Page 273: ...rejected Applicable Chain Link Code 045 332 MK_MMIF_MSG_Reject Initial Actions Power cycle the printer If the problem persists follow the procedure below 1 Turn the power Off and On 2 Restore NVRAM If the problem persists replace the MCU PWB REP 18 12 page 8 202 Troubleshooting Reference Applicable Parts Wiring and Plug Jack Map References MCU PWB PL18 3 6 ...

Page 274: ...determined time Applicable Chain Link Code 045 340 ENG_Emergency_Over_Wait Initial Actions Power cycle the printer If the problem persists follow the procedure below 1 Turn the power Off and On 2 Restore NVRAM If the problem persists replace the MCU PWB REP 18 12 page 8 202 Troubleshooting Reference Applicable Parts Wiring and Plug Jack Map References MCU PWB PL18 3 6 ...

Page 275: ...rolled Applicable Chain Link Code 045 341 ENG_Emergency_No_Timer Initial Actions Power cycle the printer If the problem persists follow the procedure below 1 Turn the power Off and On 2 Restore NVRAM If the problem persists replace the MCU PWB REP 18 12 page 8 202 Troubleshooting Reference Applicable Parts Wiring and Plug Jack Map References MCU PWB PL18 3 6 ...

Page 276: ...cess Applicable Chain Link Code 045 342 ENG_Emergency_Enforced_Stop Initial Actions Power cycle the printer If the problem persists follow the procedure below 1 Turn the power Off and On 2 Restore NVRAM If the problem persists replace the MCU PWB REP 18 12 page 8 202 Troubleshooting Reference Applicable Parts Wiring and Plug Jack Map References MCU PWB PL18 3 6 ...

Page 277: ...termined time Applicable Chain Link Code 045 350 MK_Emergency_Over_Wait Initial Actions Power cycle the printer If the problem persists follow the procedure below 1 Turn the power Off and On 2 Restore NVRAM If the problem persists replace the MCU PWB REP 18 12 page 8 202 Troubleshooting Reference Applicable Parts Wiring and Plug Jack Map References MCU PWB PL18 3 6 ...

Page 278: ...olled Applicable Chain Link Code 045 351 MK_Emergency_No_Timer Initial Actions Power cycle the printer If the problem persists follow the procedure below 1 Turn the power Off and On 2 Restore NVRAM If the problem persists replace the MCU PWB REP 18 12 page 8 202 Troubleshooting Reference Applicable Parts Wiring and Plug Jack Map References MCU PWB PL18 3 6 ...

Page 279: ... Applicable Chain Link Code 045 352 MK_Emergency_Enforced_Stop Initial Actions Power cycle the printer If the problem persists follow the procedure below 1 Turn the power Off and On 2 Restore NVRAM If the problem persists replace the MCU PWB REP 18 12 page 8 202 Troubleshooting Reference Applicable Parts Wiring and Plug Jack Map References MCU PWB PL18 3 6 ...

Page 280: ...ome unusable Applicable Chain Link Code 047 320 All Destination Tray Broken Initial Actions Power cycle the printer If the problem persists follow the procedure below 1 Check the Fault History Go to the troubleshooting procedure of the affected Output Tray Troubleshooting Reference Applicable Parts Wiring and Plug Jack Map References ...

Page 281: ...Note If this error occurs it is possible that the process have not been performed correctly because of other LPH Fail If other LPH Fail had occurred solving that other LPH Fail has a higher priority Applicable Chain Link Code 061 350 LPH Power On Fail Y Initial Actions Power cycle the printer If the problem persists follow the procedure below Troubleshooting Reference Applicable Parts Wiring and P...

Page 282: ...rt circuit and poor contact connection within the LPH Unit The connector P J581 between the LPH Rear PWB Y and the LPH H PWB Y for damage and debris The LPH Unit Y for improper installation Are they normal without any short circuits poor contacts and etc Replace the following parts in sequence LPH Unit Y REP 2 1 page 8 18 LPH Cable Assembly LPH Rear PWB REP 2 4 page 8 22 Motor Drive PWB REP 18 13 ...

Page 283: ...te If this error occurs it is possible that the process have not been performed correctly because of other LPH Fail If other LPH Fail had occurred solving that other LPH Fail has a higher priority Applicable Chain Link Code 061 351 LPH Power On Fail M Initial Actions Power cycle the printer If the problem persists follow the procedure below Troubleshooting Reference Applicable Parts Wiring and Plu...

Page 284: ...rt circuit and poor contact connection within the LPH Unit The connector P J580 between the LPH Rear PWB M and the LPH H PWB M for damage and debris The LPH Unit M for improper installation Are they normal without any short circuits poor contacts and etc Replace the following parts in sequence LPH Unit M REP 2 1 page 8 18 LPH Cable Assembly LPH Rear PWB REP 2 4 page 8 22 Motor Drive PWB REP 18 13 ...

Page 285: ...te If this error occurs it is possible that the process have not been performed correctly because of other LPH Fail If other LPH Fail had occurred solving that other LPH Fail has a higher priority Applicable Chain Link Code 061 352 LPH Power On Fail C Initial Actions Power cycle the printer If the problem persists follow the procedure below Troubleshooting Reference Applicable Parts Wiring and Plu...

Page 286: ...rt circuit and poor contact connection within the LPH Unit The connector P J579 between the LPH Rear PWB C and the LPH H PWB C for damage and debris The LPH Unit C for improper installation Are they normal without any short circuits poor contacts and etc Replace the following parts in sequence LPH Unit C REP 2 1 page 8 18 LPH Cable Assembly LPH Rear PWB REP 2 4 page 8 22 Motor Drive PWB REP 18 13 ...

Page 287: ...te If this error occurs it is possible that the process have not been performed correctly because of other LPH Fail If other LPH Fail had occurred solving that other LPH Fail has a higher priority Applicable Chain Link Code 061 353 LPH Power On Fail K Initial Actions Power cycle the printer If the problem persists follow the procedure below Troubleshooting Reference Applicable Parts Wiring and Plu...

Page 288: ...rt circuit and poor contact connection within the LPH Unit The connector P J578 between the LPH Rear PWB K and the LPH H PWB K for damage and debris The LPH Unit K for improper installation Are they normal without any short circuits poor contacts and etc Replace the following parts in sequence LPH Unit K REP 2 1 page 8 18 LPH Cable Assembly LPH Rear PWB REP 2 4 page 8 22 Motor Drive PWB REP 18 13 ...

Page 289: ...is error occurs it is possible that the process have not been performed correctly because of other LPH Fail If other LPH Fail had occurred solving that other LPH Fail has a higher priority Applicable Chain Link Code 061 354 LPH Download Data Fail Y Initial Actions Power cycle the printer If the problem persists follow the procedure below Troubleshooting Reference Applicable Parts Wiring and Plug J...

Page 290: ... the LPH Unit The connector P J581 between the LPH Rear PWB Y and the LPH H PWB Y for damage and debris The LPH Unit Y for improper installation Perform the LED EEPROM test in Diagnostics Are they normal without any short circuits poor contacts and etc Replace the following parts in sequence LPH Unit Y REP 2 1 page 8 18 LPH Cable Assembly LPH Rear PWB REP 2 4 page 8 22 MCU PWB REP 18 12 page 8 202...

Page 291: ...is error occurs it is possible that the process have not been performed correctly because of other LPH Fail If other LPH Fail had occurred solving that other LPH Fail has a higher priority Applicable Chain Link Code 061 355 LPH Download Data Fail M Initial Actions Power cycle the printer If the problem persists follow the procedure below Troubleshooting Reference Applicable Parts Wiring and Plug J...

Page 292: ... the LPH Unit The connector P J580 between the LPH Rear PWB M and the LPH H PWB M for damage and debris The LPH Unit M for improper installation Perform the LED EEPROM test in Diagnostics Are they normal without any short circuits poor contacts and etc Replace the following parts in sequence LPH Unit M REP 2 1 page 8 18 LPH Cable Assembly LPH Rear PWB REP 2 4 page 8 22 MCU PWB REP 18 12 page 8 202...

Page 293: ...is error occurs it is possible that the process have not been performed correctly because of other LPH Fail If other LPH Fail had occurred solving that other LPH Fail has a higher priority Applicable Chain Link Code 061 356 LPH Download Data Fail C Initial Actions Power cycle the printer If the problem persists follow the procedure below Troubleshooting Reference Applicable Parts Wiring and Plug J...

Page 294: ... the LPH Unit The connector P J579 between the LPH Rear PWB C and the LPH H PWB C for damage and debris The LPH Unit C for improper installation Perform the LED EEPROM test in Diagnostics Are they normal without any short circuits poor contacts and etc Replace the following parts in sequence LPH Unit C REP 2 1 page 8 18 LPH Cable Assembly LPH Rear PWB REP 2 4 page 8 22 MCU PWB REP 18 12 page 8 202...

Page 295: ...is error occurs it is possible that the process have not been performed correctly because of other LPH Fail If other LPH Fail had occurred solving that other LPH Fail has a higher priority Applicable Chain Link Code 061 357 LPH Download Data Fail K Initial Actions Power cycle the printer If the problem persists follow the procedure below Troubleshooting Reference Applicable Parts Wiring and Plug J...

Page 296: ...thin the LPH Unit Check the connector P J578 between the LPH Rear PWB K and the LPH H PWB K for damage and debris Check the LPH Unit K for improper installation Perform the LED EEPROM test in Diagnostics Are they normal without any short circuits poor contacts and etc Replace the following parts in sequence LPH Unit K REP 2 1 page 8 18 LPH Cable Assembly LPH Rear PWB REP 2 4 page 8 22 MCU PWB REP ...

Page 297: ...1 359 LPH Mismatch Fail M 061 360 LPH Mismatch Fail C 061 361 LPH Mismatch Fail K Initial Actions Power cycle the printer If the problem persists follow the procedure below Troubleshooting Reference Applicable Parts Wiring and Plug Jack Map References LPH Unit Y M C K PL2 1 2 MCU PWB PL18 3 6 Troubleshooting Procedure Step Actions and Questions Yes No 1 Check the Fault History Have multiple errors...

Page 298: ...erform the LED EEPROM test in Diagnostics Is it normal without any corruption Replace the following parts in sequence LPH Unit Y M C K REP 2 1 page 8 18 MCU PWB REP 18 12 page 8 202 Initialize the NVM Troubleshooting Procedure Continued Step Actions and Questions Yes No ...

Page 299: ...PH Rear PWB Y J561 for open circuit short circuit and poor contact The Flat Cable between the LPH H PWB Y J569 and the LPH Y J577 for open circuit short circuit and poor contact connection within the LPH Unit The connector P J581 between the LPH Rear PWB Y and the LPH H PWB Y for damage and debris The LPH Unit Y for improper installation The Drum Deve Drive Motor Y M C for improper installation af...

Page 300: ...PH Rear PWB M J560 for open circuit short circuit and poor contact The Flat Cable between the LPH H PWB M J568 and the LPH M J576 for open circuit short circuit and poor contact connection within the LPH Unit The connector P J580 between the LPH Rear PWB M and the LPH H PWB M for damage and debris The LPH Unit M for improper installation The Drum Deve Drive Motor Y M C for improper installation af...

Page 301: ...PH Rear PWB C J559 for open circuit short circuit and poor contact The Flat Cable between the LPH H PWB C J567 and the LPH C J575 for open circuit short circuit and poor contact connection within the LPH Unit The connector P J579 between the LPH Rear PWB C and the LPH H PWB C for damage and debris The LPH Unit C for improper installation The Drum Deve Drive Motor Y M C for improper installation af...

Page 302: ... LPH Rear PWB K J558 for open circuit short circuit and poor contact The Flat Cable between the LPH H PWB K J566 and the LPH K J574 for open circuit short circuit and poor contact connection within the LPH Unit The connector P J578 between the LPH Rear PWB K and the LPH H PWB K for damage and debris The LPH Unit K for improper installation The Drum Deve Drive Motor Y M C for improper installation ...

Page 303: ...er LPH Fail has a higher priority Applicable Chain Link Code 061 366 LPH Write Fail Y Initial Actions Power cycle the printer If the problem persists follow the procedure below Troubleshooting Reference Applicable Parts Wiring and Plug Jack Map References LPH Unit Y PL2 1 2 LPH Cable Assy PL2 2 1 LPH Rear PWB Y PL2 2 5 MCU PWB PL18 3 6 Motor Drive PWB PL18 3 7 Troubleshooting Procedure Step Action...

Page 304: ...mbly LPH Rear PWB REP 2 4 page 8 22 MCU PWB REP 18 12 page 8 202 Repair the sections that have short circuits and poor contacts or initialize the NVM 3 Check the following The connection between the Motor Drive PWB J518 and the LPH Rear PWB Y J553 for open circuit short circuit and poor contact The connection between the LPH H PWB Y J565 and the LPH Y J573 for open circuit short circuit and poor c...

Page 305: ...er LPH Fail has a higher priority Applicable Chain Link Code 061 367 LPH Write Fail M Initial Actions Power cycle the printer If the problem persists follow the procedure below Troubleshooting Reference Applicable Parts Wiring and Plug Jack Map References LPH Unit M PL2 1 2 LPH Cable Assy PL2 2 1 LPH Rear PWB M PL2 2 5 MCU PWB PL18 3 6 Motor Drive PWB PL18 3 7 Troubleshooting Procedure Step Action...

Page 306: ...mbly LPH Rear PWB REP 2 4 page 8 22 MCU PWB REP 18 12 page 8 202 Repair the sections that have short circuits and poor contacts or initialize the NVM 3 Check the following The connection between the Motor Drive PWB J518 and the LPH Rear PWB M J552 for open circuit short circuit and poor contact The connection between the LPH H PWB M J564 and the LPH M J572 for open circuit short circuit and poor c...

Page 307: ...er LPH Fail has a higher priority Applicable Chain Link Code 061 368 LPH Write Fail C Initial Actions Power cycle the printer If the problem persists follow the procedure below Troubleshooting Reference Applicable Parts Wiring and Plug Jack Map References LPH Unit C PL2 1 2 LPH Cable Assy PL2 2 1 LPH Rear PWB C PL2 2 5 MCU PWB PL18 3 6 Motor Drive PWB PL18 3 7 Troubleshooting Procedure Step Action...

Page 308: ...mbly LPH Rear PWB REP 2 4 page 8 22 MCU PWB REP 18 12 page 8 202 Repair the sections that have short circuits and poor contacts or initialize the NVM 3 Check the following The connection between the Motor Drive PWB J518 and the LPH Rear PWB C J551 for open circuit short circuit and poor contact The connection between the LPH H PWB C J563 and the LPH C J571 for open circuit short circuit and poor c...

Page 309: ...er LPH Fail has a higher priority Applicable Chain Link Code 061 369 LPH Write Fail K Initial Actions Power cycle the printer If the problem persists follow the procedure below Troubleshooting Reference Applicable Parts Wiring and Plug Jack Map References LPH Unit K PL2 1 2 LPH Cable Assy PL2 2 1 LPH Rear PWB K PL2 2 5 MCU PWB PL18 3 6 Motor Drive PWB PL18 3 7 Troubleshooting Procedure Step Action...

Page 310: ...mbly LPH Rear PWB REP 2 4 page 8 22 MCU PWB REP 18 12 page 8 202 Repair the sections that have short circuits and poor contacts or initialize the NVM 3 Check the following The connection between the Motor Drive PWB J518 and the LPH Rear PWB K J550 for open circuit short circuit and poor contact The connection between the LPH H PWB K J562 and the LPH K J570 for open circuit short circuit and poor c...

Page 311: ... Jack Map References LPH Unit Y PL2 1 2 LPH Cable Assy PL2 2 1 LPH Rear PWB Y PL2 2 5 MCU PWB PL18 3 6 Troubleshooting Procedure Step Actions and Questions Yes No 1 Check the timing at when this error occurs Does this error occur right after the power is turned On Go to step 2 If the error occurs when the Imaging Unit is rotating it is very likely due to the noise caused by high voltage leak Check...

Page 312: ... LPH Rear PWB M and the LPH H PWB M for damage and debris The LPH Unit M for improper installation The Drum Deve Drive Motor Y M C for improper installation affected by the noises caused by improper installation Are they normal without any short circuit poor contact and debris Replace the following parts in sequence LPH Unit Y REP 2 1 page 8 18 LPH Cable Assembly LPH Rear PWB REP 2 4 page 8 22 MCU...

Page 313: ... Jack Map References LPH Unit M PL2 1 2 LPH Cable Assy PL2 2 1 LPH Rear PWB M PL2 2 5 MCU PWB PL18 3 6 Troubleshooting Procedure Step Actions and Questions Yes No 1 Check the timing at when this error occurs Does this error occur right after the power is turned On Go to step 2 If the error occurs when the Imaging Unit is rotating it is very likely due to the noise caused by high voltage leak Check...

Page 314: ... LPH Rear PWB M and the LPH H PWB M for damage and debris The LPH Unit M for improper installation The Drum Deve Drive Motor Y M C for improper installation affected by the noises caused by improper installation Are they normal without any short circuit poor contact and debris Replace the following parts in sequence LPH Unit M REP 2 1 page 8 18 LPH Cable Assembly LPH Rear PWB REP 2 4 page 8 22 MCU...

Page 315: ... Jack Map References LPH Unit C PL2 1 2 LPH Cable Assy PL2 2 1 LPH Rear PWB C PL2 2 5 MCU PWB PL18 3 6 Troubleshooting Procedure Step Actions and Questions Yes No 1 Check the timing at when this error occurs Does this error occur right after the power is turned On Go to step 2 If the error occurs when the Imaging Unit is rotating it is very likely due to the noise caused by high voltage leak Check...

Page 316: ... LPH Rear PWB C and the LPH H PWB C for damage and debris The LPH Unit C for improper installation The Drum Deve Drive Motor Y M C for improper installation affected by the noises caused by improper installation Are they normal without any short circuit poor contact and debris Replace the following parts in sequence LPH Unit C REP 2 1 page 8 18 LPH Cable Assembly LPH Rear PWB REP 2 4 page 8 22 MCU...

Page 317: ... Jack Map References LPH Unit K PL2 1 2 LPH Cable Assy PL2 2 1 LPH Rear PWB K PL2 2 5 MCU PWB PL18 3 6 Troubleshooting Procedure Step Actions and Questions Yes No 1 Check the timing at when this error occurs Does this error occur right after the power is turned On Go to step 2 If the error occurs when the Imaging Unit is rotating it is very likely due to the noise caused by high voltage leak Check...

Page 318: ... LPH Rear PWB K and the LPH H PWB K for damage and debris The LPH Unit K for improper installation The Drum Deve Drive Motor Y M C for improper installation affected by the noises caused by improper installation Are they normal without any short circuit poor contact and debris Replace the following parts in sequence LPH Unit K REP 2 1 page 8 18 LPH Cable Assembly LPH Rear PWB REP 2 4 page 8 22 MCU...

Page 319: ...Troubleshooting Reference Applicable Parts Wiring and Plug Jack Map References LPH Unit Y PL2 1 2 Troubleshooting Procedure Step Actions and Questions Yes No 1 Check the Fault History Check whether any error related to connection failure of the Flat Cable between the MCU PWB J557 and the LPH Rear PWB Y J561 has occurred Has any Chain No 061 Fail other than LPH Chip Fail occurred Go to the Chain No...

Page 320: ...Troubleshooting Reference Applicable Parts Wiring and Plug Jack Map References LPH Unit M PL2 1 2 Troubleshooting Procedure Step Actions and Questions Yes No 1 Check the Fault History Check whether any error related to connection failure of the Flat Cable between the MCU PWB J556 and the LPH Rear PWB Y J560 has occurred Has any Chain No 061 Fail other than LPH Chip Fail occurred Go to the Chain No...

Page 321: ...Troubleshooting Reference Applicable Parts Wiring and Plug Jack Map References LPH Unit C PL2 1 2 Troubleshooting Procedure Step Actions and Questions Yes No 1 Check the Fault History Check whether any error related to connection failure of the Flat Cable between the MCU PWB J555 and the LPH Rear PWB Y J559 has occurred Has any Chain No 061 Fail other than LPH Chip Fail occurred Go to the Chain No...

Page 322: ...Troubleshooting Reference Applicable Parts Wiring and Plug Jack Map References LPH Unit K PL2 1 2 Troubleshooting Procedure Step Actions and Questions Yes No 1 Check the Fault History Check whether any error related to connection failure of the Flat Cable between the MCU PWB J554 and the LPH Rear PWB Y J558 has occurred Has any Chain No 061 Fail other than LPH Chip Fail occurred Go to the Chain No...

Page 323: ...arts Wiring and Plug Jack Map References LPH Unit Y PL2 1 2 LPH Cable Assy PL2 2 1 LPH Rear PWB Y PL2 2 5 MCU PWB PL18 3 6 Troubleshooting Procedure Step Actions and Questions Yes No 1 Check the Fault History Check whether 061 354 LPH Download Fail Y has occurred Has error 061 354 occurred Go to LPH Download Data Fail Y on page 3 151 error code 061 354 Replace the following parts in sequence LPH U...

Page 324: ...rts Wiring and Plug Jack Map References LPH Unit M PL2 1 2 LPH Cable Assy PL2 2 1 LPH Rear PWB M PL2 2 5 MCU PWB PL18 3 6 Troubleshooting Procedure Step Actions and Questions Yes No 1 Check the Fault History Check whether 061 355 LPH Download Fail Y has occurred Has error 061 355 occurred Go to LPH Download Data Fail M on page 3 153 error code 061 355 Replace the following parts in sequence LPH Un...

Page 325: ...rts Wiring and Plug Jack Map References LPH Unit C PL2 1 2 LPH Cable Assy PL2 2 1 LPH Rear PWB C PL2 2 5 MCU PWB PL18 3 6 Troubleshooting Procedure Step Actions and Questions Yes No 1 Check the Fault History Check whether 061 356 LPH Download Fail Y has occurred Has error 061 356 occurred Go to LPH Download Data Fail C on page 3 155 error code 061 356 Replace the following parts in sequence LPH Un...

Page 326: ...arts Wiring and Plug Jack Map References LPH Unit K PL2 1 2 LPH Cable Assy PL2 2 1 LPH Rear PWB K PL2 2 5 MCU PWB PL18 3 6 Troubleshooting Procedure Step Actions and Questions Yes No 1 Check the Fault History Check whether 061 357 LPH Download Fail Y has occurred Has error 061 357 occurred Go to LPH Download Data Fail K on page 3 157 error code 061 357 Replace the following parts in sequence LPH U...

Page 327: ...power Off and On 2 Check the following The Flat Cable between the MCU PWB J557 and the LPH Rear PWB Y J561 for open circuit short circuit and poor contact The Flat Cable between the LPH H PWB Y J569 and the LPH Y J577 for open circuit short circuit and poor contact connection within the LPH Unit The connector P J581 between the LPH Rear PWB Y and the LPH H PWB Y for damage and debris The LPH Unit ...

Page 328: ...power Off and On 2 Check the following The Flat Cable between the MCU PWB J556 and the LPH Rear PWB M J560 for open circuit short circuit and poor contact The Flat Cable between the LPH H PWB M J568 and the LPH M J576 for open circuit short circuit and poor contact connection within the LPH Unit The connector P J580 between the LPH Rear PWB M and the LPH H PWB M for damage and debris The LPH Unit ...

Page 329: ...power Off and On 2 Check the following The Flat Cable between the MCU PWB J555 and the LPH Rear PWB C J559 for open circuit short circuit and poor contact The Flat Cable between the LPH H PWB C J567 and the LPH C J575 for open circuit short circuit and poor contact connection within the LPH Unit The connector P J579 between the LPH Rear PWB C and the LPH H PWB C for damage and debris The LPH Unit ...

Page 330: ...power Off and On 2 Check the following The Flat Cable between the MCU PWB J554 and the LPH Rear PWB K J558 for open circuit short circuit and poor contact The Flat Cable between the LPH H PWB K J566 and the LPH K J574 for open circuit short circuit and poor contact connection within the LPH Unit The connector P J578 between the LPH Rear PWB K and the LPH H PWB K for damage and debris The LPH Unit ...

Page 331: ...egister of the ASIC BITZ image processing chip for YM that is installed on the MCU PWB Applicable Chain Link Codes 061 398 BITZ1 Initialize Fail 061 399 BITZ2 Initialize Fail Initial Actions Power cycle the printer If the problem persists follow the procedure below 1 Turn the power Off and On 2 Replace the MCU PWB REP 18 12 page 8 202 Troubleshooting Reference Applicable Parts Wiring and Plug Jack...

Page 332: ...s not turn On at the given timing or turns On at an unscheduled timing Applicable Chain Link Codes 061 610 Bitz1 CONTIF Fail 061 611 Bitz2 CONTIF Fail Initial Actions Power cycle the printer If the problem persists follow the procedure below 1 Turn the power Off and On 2 Check whether there is poor connection or debris at the following connectors Between BP PWB J460 and MCU PWB P451 Between BP PWB...

Page 333: ...hooting Procedure Step Actions and Questions Yes No 1 Remove Tray 2 Perform the Paper Feed Motors test in Diagnostics Does the Tray 2 Feed Lift Up Motor rotate Go to step 5 Go to step 2 2 Is the voltage between the Motor Drive PWB J520 9 and the GND 24VDC Go to step 3 Go to 24 VDC Power on page 4 16 for troubleshooting procedure 3 Turn Off the power then measure the Tray 2 Feed Lift Up Motor wire ...

Page 334: ...ay 2 Sensors test in Diagnostics Use a sheet of paper etc to block clear the light path to the Tray 2 Nudger Level Sensor Does the display 071 102 change between High Low Go to step 6 Refer to General Sensor Failure on page 3 28 to check the Tray 1 Nudger Level Sensor 6 Check the Tray Lift Up Gear for damage or the Tray Lift Up mechanism for mechanical load Is it normal without damage or loading R...

Page 335: ...ow 1 Perform the following task Check the bottom of the Tray for broken link and damage Check the Actuator at the rear of the Tray for operation failure Perform the Tray 2 Sensors test in Diagnostics PL 9 1 6 Check the connection between the Tray 2 Paper Size Sensor J174 and the MCU PWB J417 for open circuit short circuit and poor contact 2 If no problems are found replace the MCU PWB REP 18 12 pa...

Page 336: ...ray 3 4 5 Feed Lift Up Motor PL10 3 3 Tray Module PWB PL10 9 1 STM PWB PL11 5 4 MCU PWB PL18 3 6 Motor Drive PWB PL18 3 7 TM Relay PWB PL18 3 11 Troubleshooting Procedure Step Actions and Questions Yes No 1 Remove Tray 3 Perform the Paper Feed Motors test in Diagnostics Does the Tray 3 Feed Lift Up Motor rotate Go to step 5 Go to step 2 2 When 3TM is connected Is the voltage between the Tray Modul...

Page 337: ... connection between the STM PWB J550 and the Tray 3 Feed Lift Up Motor J221 for open circuit short circuit and poor contact Is it conducting properly Replace the following parts in sequence When 3TM is connected Tray Module PWB REP 10 9 page 8 97 When STM is connected STM PWB REP 11 10 page 8 120 TM Relay PWB REP 18 14 page 8 205 Motor Drive PWB REP 18 10 page 8 197 MCU PWB REP 18 12 page 8 202 Re...

Page 338: ...mage or loading Replace the following parts in sequence When 3TM is connected Tray Module PWB REP 10 9 page 8 97 When STM is connected STM PWB REP 11 10 page 8 120 TM Relay PWB REP 18 14 page 8 205 Motor Drive PWB REP 18 10 page 8 197 MCU PWB REP 18 12 page 8 202 Repair the sections that have damage or loading Troubleshooting Procedure Continued Step Actions and Questions Yes No ...

Page 339: ...onnection between the Tray 3 Paper Size Sensor J101 and the Tray Module PWB J549 for open circuit short circuit and poor contact When STM is connected the connection between the Tray 3 Paper Size Sensor J101 and the STM PWB J548 for open circuit short circuit and poor contact 2 If no problems are found replace the following parts in sequence When 3TM is connected Tray Module PWB REP 10 9 page 8 97...

Page 340: ...nce Applicable Parts Wiring and Plug Jack Map References Tray 3 4 5 Feed Lift Up Motor PL10 3 3 Tray Module PWB PL10 9 1 MCU PWB PL18 3 6 Motor Drive PWB PL18 3 7 TM Relay PWB PL18 3 11 Troubleshooting Procedure Step Actions and Questions Yes No 1 Remove Tray 4 Perform the Paper Feed Motors test in Diagnostics Does the Tray 4 Feed Lift Up Motor rotate Go to step 5 Go to step 2 2 Is the voltage bet...

Page 341: ...Relay PWB REP 18 14 page 8 205 Motor Drive PWB REP 18 10 page 8 197 MCU PWB REP 18 12 page 8 202 Repair the sections that have short circuits and poor contacts 5 Perform the Tray 4 Sensors test in Diagnostics Use a sheet of paper etc to block clear the light path to the Tray 4 Nudger Level Sensor Does the display change between High Low Go to step 6 Go to General Sensor Failure on page 3 28 to che...

Page 342: ...tor at the rear of the Tray for operation failure Perform the Tray 4 Sensors test in Diagnostics Check the connection between the Tray 4 Paper Size Sensor J102 and the Tray Module PWB J549 for open circuit short circuit and poor contact 2 If no problems are found replace the following parts in sequence Tray Module PWB REP 10 9 page 8 97 TM Relay PWB REP 18 14 page 8 205 Motor Drive PWB REP 18 10 p...

Page 343: ...nce Applicable Parts Wiring and Plug Jack Map References Tray 3 4 5 Feed Lift Up Motor PL10 3 3 Tray Module PWB PL10 9 1 MCU PWB PL18 3 6 Motor Drive PWB PL18 3 7 TM Relay PWB PL18 3 11 Troubleshooting Procedure Step Actions and Questions Yes No 1 Remove Tray 5 Perform the Paper Feed Motors test in Diagnostics Does the Tray 5 Feed Lift Up Motor rotate Go to step 5 Go to step 2 2 Is the voltage bet...

Page 344: ...Relay PWB REP 18 14 page 8 205 Motor Drive PWB REP 18 10 page 8 197 MCU PWB REP 18 12 page 8 202 Repair the sections that have short circuits and poor contacts 5 Perform the Tray 5 Sensors test in Diagnostics Use a sheet of paper etc to block clear the light path to the Tray 5 Nudger Level Sensor Does the display change between High Low Go to step 6 Go to General Sensor Failure on page 3 28 to che...

Page 345: ...tor at the rear of the Tray for operation failure Perform the Tray 5 Sensors test in Diagnostics Check the connection between the Tray 5 Paper Size Sensor J103 and the Tray Module PWB J549 for open circuit short circuit and poor contact 2 If no problems are found replace the following parts in sequence Tray Module PWB REP 10 9 page 8 97 TM Relay PWB REP 18 14 page 8 205 Motor Drive PWB REP 18 10 p...

Page 346: ...PT Feed Nudger Motor PL13 2 18 Troubleshooting Procedure Step Actions and Questions Yes No 1 Perform the Paper Feed Motors test in Diagnostics Does the Tray 1 Feed Nudger Motor rotate Go to step 5 Go to step 2 2 Is the voltage between the Motor Drive PWB J520 1 and the GND 24VDC Go to step 3 Go to 24 VDC Power on page 4 16 for troubleshooting procedure 3 Turn Off the power then measure the Tray 1 ...

Page 347: ...Diagnostics Move the Shielding Board to block clear the light path to the Tray 1 Nudger Position Sensor Does the display of change between High Low Go to step 6 Go to General Sensor Failure on page 3 28 to check the Tray 1 Nudger Position Sensor 6 Check the Tray 1 Nudger Roll Up Down mechanism for mechanical loading the springs for deformation or snags Are they normal without loading deformation o...

Page 348: ... open circuits short circuits and poor contacts Between the Motor Drive PWB J509 and the TM Relay PWB J801 When 3TM is connected Between the TM Relay PWB J800 and the Tray Module PWB J541 When STM is connected Between the TM Relay PWB J800 and the STM PWB J541 3 If no problems are found replace the following parts in sequence When 3TM is connected Tray Module PWB REP 10 9 page 8 97 When STM is con...

Page 349: ...voltage of the following When 3TM is connected the voltage between the Tray Module PWB J541 12 and the GND is 5VDC while the voltage between the Tray Module PWB J541 10 and the GND is 24VDC When STM is connected the voltage between the Tray Module PWB J541 10 and the GND is 5VDC while the voltage between the STM PWB J541 8 and the GND is 24VDC 4 If no problems are found replace the following parts...

Page 350: ...s short circuits and poor contacts Between the Motor Drive PWB J509 and the TM Relay PWB J801 When 3TM is connected Between the TM Relay PWB J800 and the Tray Module PWB J541 When STM is connected Between the TM Relay PWB J800 and the STM PWB J541 3 If no problems are found replace the following parts in sequence When 3TM is connected Tray Module PWB REP 10 9 page 8 97 When STM is connected STM PW...

Page 351: ...ps Check the Front Cover for damage or mismatch Perform the Interlocks test in Diagnostics Check the connection between the Front Cover Interlock Switch J101 and the Motor Drive PWB J519 for open circuit short circuit and poor contact 2 If no problems are found replace the following parts in sequence Motor Drive PWB REP 18 13 page 8 204 MCU PWB REP 18 12 page 8 202 Troubleshooting Reference Applic...

Page 352: ...ps Check the L H Cover Unit for damage or mismatch Perform the Interlocks test in Diagnostics Check the connection between the L H Cover Interlock Switch J100 and the Motor Drive PWB J521 for open circuit short circuit and poor contact 2 If no problems are found replace the following parts in sequence Motor Drive PWB REP 18 13 page 8 204 MCU PWB REP 18 12 page 8 202 Troubleshooting Reference Appli...

Page 353: ...ostics When 3TM is connected Check the connection between the Tray Module L H Cover Switch J104 and the Tray Module PWB J549 for open circuit short circuit and poor contact When STM is connected Check the connection between the Tray Module L H Cover Switch J104 and the STM PWB J548 for open circuit short circuit and poor contact 3 If no problems are found replace the following parts in sequence Wh...

Page 354: ...ing steps Check the Duplex Cover for damage or mismatch Perform the Switches test in Diagnostics Check the connection between the Duplex Cover Switch J176 and the Motor Drive PWB J524 for open circuit short circuit and poor contact 2 If no problems are found replace the following parts in sequence Motor Drive PWB REP 18 13 page 8 204 MCU PWB REP 18 12 page 8 202 Troubleshooting Reference Applicabl...

Page 355: ... the Motor Drive PWB J509 and the TM Relay PWB J801 as well as between the TM Relay PWB J800 and the Tray Module PWB J541 for open circuits short circuits and poor contacts 3 If no problems are found replace the following parts in sequence Tray Module PWB REP 10 9 page 8 97 TM Relay PWB REP 18 14 page 8 205 Motor Drive PWB REP 18 13 page 8 204 MCU PWB REP 18 12 page 8 202 Troubleshooting Reference...

Page 356: ...cted to have malfunctioned Applicable Chain Link Code 077 320 All Feed Tray Broken Initial Actions Power cycle the printer If the problem persists follow the procedure below 1 Check the Fault History for error 2 Go to the affected paper tray troubleshooting procedure Troubleshooting Reference Applicable Parts Wiring and Plug Jack Map References ...

Page 357: ... for contamination and improper installation Is the transparency used out of specification refer to Paper and Tray Specifications on page 1 19 Perform the OHP Sensor test in Diagnostics Check the connection between the Transparency Sensor J161 and the Motor Drive PWB J515 for open circuit short circuit and poor contact 2 If no problems are found replace the following parts in sequence Motor Drive ...

Page 358: ...Inspect the tray to ensure that it is free of obstructions is loaded with supported paper and the Guides are adjusted correctly If the problem persists follow the procedure below 1 Load the specified paper type or perform the Resume Print operation check operation by user intervention 2 If the problem still persists perform the Common System Fail on page 3 22 Troubleshooting Reference Applicable P...

Page 359: ...s Inspect the tray to ensure that it is free of obstructions is loaded with supported paper and the Guides are adjusted correctly If the problem persists follow the procedure below 1 After loading the specified paper type by user intervention perform the Resume Print operation check operation 2 If the problem still persists perform the Common System Fail on page 3 22 Troubleshooting Reference Appl...

Page 360: ...ns Power cycle the printer If the problem persists follow the procedure below Note When multiple failures with Chain No 089 occur take action according to the priority order Troubleshooting Reference Applicable Parts Wiring and Plug Jack Map References IBT Belt Unit PL6 1 10 Troubleshooting Procedure Step Actions and Questions Yes No 1 Check the installation status of the IBT Belt Unit Is the IBT ...

Page 361: ... Applicable Chain Link Codes 089 601 RC Sample Block Fail A1 IN 089 603 RC Sample Block Fail A1 OUT Initial Actions Power cycle the printer If the problem persists follow the procedure below Note When multiple failures with Chain No 089 occur take action according to the priority order 1 Check the detection section of the MOB Sensor for contamination the connectors for disconnection and the connec...

Page 362: ...t Unit PL6 1 10 Imaging Unit Y PL8 1 4 MOB ADC Assy PL18 1 4 MCU PWB PL18 3 6 Troubleshooting Procedure Step Actions and Questions Yes No 1 Check the density of Yellow color Is the density of Yellow color normal Go to step 2 Adjust to correct the density of Yellow color 2 Check the connection between the MOB Sensor In J150 and the MCU PWB J415 for connector disconnection open circuit short circuit...

Page 363: ...atches or distortion Is the Imaging Unit normal Go to step 6 Replace the Yellow Imaging Unit REP 1 2 page 8 10 6 Replace the MOB ADC Assembly REP 18 3 page 8 189 Is the problem repaired Troubleshooting complete Replace the MCU PWB REP 18 12 page 8 202 Troubleshooting Procedure Continued Step Actions and Questions Yes No ...

Page 364: ...le Parts Wiring and Plug Jack Map References Developer Y PL5 2 9 IBT Belt Unit PL6 1 10 Imaging Unit Y PL8 1 4 MOB ADC Assy PL18 1 4 MCU PWB PL18 3 6 Troubleshooting Procedure Step Actions and Questions Yes No 1 Check the density of Yellow color Is the density of Yellow color normal Go to step 2 Adjust to correct the density of Yellow color 2 Check the connection between the MOB Sensor Out J151 an...

Page 365: ...REP 6 2 page 8 58 5 Check the Yellow Imaging Unit for contamination scratches or distortion Is the Imaging Unit normal Go to step 6 Replace the Yellow Imaging Unit REP 1 2 page 8 10 6 Replace the MOB ADC Assembly REP 18 3 page 8 189 Is the problem repaired Troubleshooting complete Replace the MCU PWB REP 18 12 page 8 202 Troubleshooting Procedure Continued Step Actions and Questions Yes No ...

Page 366: ... Parts Wiring and Plug Jack Map References Developer M PL5 2 8 IBT Belt Unit PL6 1 10 Imaging Unit M PL8 1 4 MOB ADC Assy PL18 1 4 MCU PWB PL18 3 6 Troubleshooting Procedure Step Actions and Questions Yes No 1 Check the density of Magenta color Is the density of Magenta color normal Go to step 2 Adjust to correct the density of Magenta color 2 Check the connection between the MOB Sensor In J150 an...

Page 367: ...EP 6 2 page 8 58 5 Check the Magenta Imaging Unit for contamination scratches or distortion Is the Imaging Unit normal Go to step 6 Replace the Magenta Imaging Unit REP 1 2 page 8 10 6 Replace the MOB ADC Assembly REP 18 3 page 8 189 Is the problem repaired Troubleshooting complete Replace the MCU PWB REP 18 12 page 8 202 Troubleshooting Procedure Continued Step Actions and Questions Yes No ...

Page 368: ...e Parts Wiring and Plug Jack Map References Developer M PL5 2 8 IBT Belt Unit PL6 1 10 Imaging Unit M PL8 1 4 MOB ADC Assy PL18 1 4 MCU PWB PL18 3 6 Troubleshooting Procedure Step Actions and Questions Yes No 1 Check the density of Magenta color Is the density of Magenta color normal Go to step 2 Adjust to correct the density of Magenta color 2 Check the connection between the MOB Sensor Out J151 ...

Page 369: ...EP 6 2 page 8 58 5 Check the Magenta Imaging Unit for contamination scratches or distortion Is the Imaging Unit normal Go to step 6 Replace the Magenta Imaging Unit REP 1 2 page 8 10 6 Replace the MOB ADC Assembly REP 18 3 page 8 189 Is the problem repaired Troubleshooting complete Replace the MCU PWB REP 18 12 page 8 202 Troubleshooting Procedure Continued Step Actions and Questions Yes No ...

Page 370: ...Belt Unit PL6 1 10 Imaging Unit M PL8 1 4 MOB ADC Assy PL18 1 4 MCU PWB PL18 3 6 Troubleshooting Procedure Step Actions and Questions Yes No 1 Check the density of Cyan color Is the density of Cyan color normal Go to step 2 Adjust to correct the density of Cyan color 2 Check the connection between the MOB Sensor In J150 and the MCU PWB J415 for connector disconnection open circuit short circuit an...

Page 371: ...atches or distortion Is the Imaging Unit normal Go to step 6 Replace the Cyan Imaging Unit REP 1 2 page 8 10 6 Replace the MOB ADC Assembly REP 18 3 page 8 189 Is the problem repaired Troubleshooting complete Replace the MCU PWB REP 18 12 page 8 202 Troubleshooting Procedure Continued Step Actions and Questions Yes No ...

Page 372: ... Belt Unit PL6 1 10 Imaging Unit M PL8 1 4 MOB ADC Assy PL18 1 4 MCU PWB PL18 3 6 Troubleshooting Procedure Step Actions and Questions Yes No 1 Check the density of Cyan color Is the density of Cyan color normal Go to step 2 Adjust to correct the density of Cyan color 2 Check the connection between the MOB Sensor Out J151 and the MCU PWB J415 for connector disconnection open circuit short circuit ...

Page 373: ...atches or distortion Is the Imaging Unit normal Go to step 6 Replace the Cyan Imaging Unit REP 1 2 page 8 10 6 Replace the MOB ADC Assembly REP 18 3 page 8 189 Is the problem repaired Troubleshooting complete Replace the MCU PWB REP 18 12 page 8 202 Troubleshooting Procedure Continued Step Actions and Questions Yes No ...

Page 374: ...L5 2 6 IBT Belt Unit PL6 1 10 Imaging Unit M PL8 1 4 MOB ADC Assy PL18 1 4 MCU PWB PL18 3 6 Troubleshooting Procedure Step Actions and Questions Yes No 1 Check the density of Black Is the density of Black normal Go to step 2 Adjust to correct the density of Black 2 Check the connection between the MOB Sensor In J150 and the MCU PWB J415 for connector disconnection open circuit short circuit and po...

Page 375: ...atches or distortion Is the Imaging Unit normal Go to step 6 Replace the Black Imaging Unit REP 1 2 page 8 10 6 Replace the MOB ADC Assembly REP 18 3 page 8 189 Is the problem repaired Troubleshooting complete Replace the MCU PWB REP 18 12 page 8 202 Troubleshooting Procedure Continued Step Actions and Questions Yes No ...

Page 376: ...L5 2 6 IBT Belt Unit PL6 1 10 Imaging Unit M PL8 1 4 MOB ADC Assy PL18 1 4 MCU PWB PL18 3 6 Troubleshooting Procedure Step Actions and Questions Yes No 1 Check the density of Black Is the density of Black normal Go to step 2 Adjust to correct the density of Black 2 Check the connection between the MOB Sensor Out J151 and the MCU PWB J415 for connector disconnection open circuit short circuit and p...

Page 377: ...atches or distortion Is the Imaging Unit normal Go to step 6 Replace the Black Imaging Unit REP 1 2 page 8 10 6 Replace the MOB ADC Assembly REP 18 3 page 8 189 Is the problem repaired Troubleshooting complete Replace the MCU PWB REP 18 12 page 8 202 Troubleshooting Procedure Continued Step Actions and Questions Yes No ...

Page 378: ...e problem persists follow the procedure below Note When multiple failures with Chain No 089 occur take action according to the priority order Troubleshooting Reference Applicable Parts Wiring and Plug Jack Map References LPH Unit Y M C K PL2 1 2 Troubleshooting Procedure Step Actions and Questions Yes No 1 Raise lower the LPH Y M C K 2 to 3 times to check the LPH lift up down mechanism Is the prob...

Page 379: ... the printer If the problem persists follow the procedure below Note When multiple failures with Chain No 089 occur take action according to the priority order 1 Perform NVRAM Read Write test in Diagnostics 2 Check that the value is 0 Because this error occurs only when the NVM write data is incorrect or the NVM is corrupted if the setting value is not 0 reset it to 0 Troubleshooting Reference App...

Page 380: ... priority order Troubleshooting Reference Applicable Parts Wiring and Plug Jack Map References Rear Holder Assy PL2 1 1 LPH Unit Y M C K PL2 1 2 Imaging Unit Y M C K PL8 1 4 MCU PWB PL18 3 6 Troubleshooting Procedure Step Actions and Questions Yes No 1 Check that the value stored in LPH EEPROM is correct Has the Chain No 061 Fail occurred Go to the appropriate troubleshooting procedure Go to step ...

Page 381: ... 243 Error Messages and Codes 3 Replace the LPH Unit Y M C K REP 2 1 page 8 18 Is the problem repaired Troubleshooting complete Replace the MCU PWB REP 18 12 page 8 202 Troubleshooting Procedure Continued Step Actions and Questions Yes No ...

Page 382: ...PWB PL18 3 6 Motor Drive PWB PL18 3 7 Troubleshooting Procedure Step Actions and Questions Yes No 1 Check the status of waste toner in the Waste Box Is there enough space in the Waste Cartridge for more waste toner Go to step 2 Replace the Waste Cartridge REP 1 3 page 8 12 2 Turn OFF the power remove the M C Rear Cover and open the PWB Chassis Unit Turn On the power Perform the Agitator Motor test...

Page 383: ...the sections that have short circuits and poor contacts 5 Perform the Auger Lock Sensor test in Diagnostics Move the Shielding Board of the Auger Lock Sensor manually to block clear the light path to the Auger Lock Sensor Does the display change between High Low Go to step 6 Refer to General Sensor Failure on page 3 28 6 Check the waste toner collection path from each Drum to the Waste Box for deb...

Page 384: ...PWB and ASIC was detected Applicable Chain Link Code 091 313 CRUM ASIC Comm Fail Initial Actions Power cycle the printer If the problem persists follow the procedure below 1 Turn the power Off and On 2 Replace the MCU PWB REP 18 12 page 8 202 Troubleshooting Reference Applicable Parts Wiring and Plug Jack Map References MCU PWB PL18 3 6 ...

Page 385: ...Waste Toner Bottle Full Sensor PL8 2 3 Waste Cartridge PL8 2 19 MCU PWB PL18 3 6 Troubleshooting Procedure Step Actions and Questions Yes No 1 Replace the Waste Cartridge as required REP 1 3 page 8 12 Does that fix the problem Troubleshooting complete Go to step 2 2 Perform the Toner Waste Cartridge Sensors test in Diagnostics Use a sheet of paper etc to block clear the light path to the Waste Ton...

Page 386: ... Codes 091 401 Drum Cartridge K Near Life 091 411 Drum Cartridge Y Near Life 091 421 Drum Cartridge M Near Life 091 431 Drum Cartridge C Near Life Initial Actions Check the Imaging Unit life If the problem persists follow the procedure below 1 Replace the Imaging Unit K Y M C as required REP 1 2 page 8 10 Troubleshooting Reference Applicable Parts Wiring and Plug Jack Map References Imaging Unit K...

Page 387: ...1 402 Drum Cartridge K Life Over 091 480 Drum Cartridge Y Life Over 091 481 Drum Cartridge M Life Over 091 482 Drum Cartridge C Life Over Initial Actions Check the Imaging Unit life If the problem persists follow the procedure below 1 Replace the Imaging Unit K Y M C REP 1 2 page 8 10 Troubleshooting Reference Applicable Parts Wiring and Plug Jack Map References Imaging Unit K Y M C PL8 1 4 ...

Page 388: ...Troubleshooting Procedure Step Actions and Questions Yes No 1 Check that the Bottle Assembly Guide at the Waste Cartridge and printer side does not have any deformation or debris and that it is installed properly Is the Waste Cartridge installed properly Go to step 2 Install the Waste Cartridge properly REP 1 3 page 8 12 2 Perform the Toner Waste Cartridge Sensors test in Diagnostics Use a sheet o...

Page 389: ...ack Map References Waste Toner Bottle Full Sensor PL8 2 3 Waste Cartridge PL8 2 19 MCU PWB PL18 3 6 Troubleshooting Procedure Step Actions and Questions Yes No 1 Replace the Waste Cartridge REP 1 3 page 8 12 If the problem persists check the Waste Toner Bottle Full Sensor Perform the Toner Waste Cartridge Sensors test in Diagnostics Use a sheet of paper etc to block clear the light path to the Was...

Page 390: ...ain Link Code 091 913 Drum Cartridge K Life End Initial Actions Check the Imagine Unit life If the problem persists follow the procedure below Troubleshooting Reference Applicable Parts Wiring and Plug Jack Map References Imaging Unit K PL8 1 4 Troubleshooting Procedure Step Actions and Questions Yes No 1 Replace the Imaging Unit K REP 1 2 page 8 10 ...

Page 391: ...15 for open circuit short circuit and poor contact The connection terminals between the Drum K CRUM PWB and the Drum CRUM Coupler Assembly K CRUM for damage and debris The Drum K CRUM PWB for contamination or disengagement The Drum K for improper installation 3 If no problems are found replace the following parts in sequence Imaging Unit K REP 1 2 page 8 10 Drum CRUM Coupler Assembly K PL8 1 3 Mot...

Page 392: ...5 Drum CRUM K Data Broken 091 940 Drum CRUM Y Data Broken 091 941 Drum CRUM M Data Broken 091 942 Drum CRUM C Data Broken Initial Actions Power cycle the printer If the problem persists follow the procedure below 1 Remove and reinstall the Imaging Unit K Y M C as indicated If problems are found replace the Imaging Unit K Y M C REP 1 2 page 8 10 Troubleshooting Reference Applicable Parts Wiring and...

Page 393: ...091 943 Drum CRUM Y Data Mismatch 091 944 Drum CRUM M Data Mismatch 091 945 Drum CRUM C Data Mismatch Initial Actions Power cycle the printer If the problem persists follow the procedure below 1 Remove and reinstall the Imaging Unit K Y M C as indicated If problems are found replace the Imaging Unit K Y M C REP 1 2 page 8 10 Troubleshooting Reference Applicable Parts Wiring and Plug Jack Map Refer...

Page 394: ...for open circuit short circuit and poor contact The connection terminals between the Drum Y CRUM PWB and the Drum CRUM Coupler Assembly Y CRUM for damage and debris The Drum Y CRUM PWB for contamination or disengagement The Imaging Unit Y for improper installation 3 If no problems are found replace the following parts in sequence Imaging Unit Y REP 1 2 page 8 10 Drum CRUM Coupler Assembly Y PL8 1 ...

Page 395: ...for open circuit short circuit and poor contact The connection terminals between the Drum M CRUM PWB and the Drum CRUM Coupler Assembly M CRUM for damage and debris The Drum M CRUM PWB for contamination or disengagement The Imaging Unit M for improper installation 3 If no problems are found replace the following parts in sequence Imaging Unit M REP 1 2 page 8 10 Drum CRUM Coupler Assembly M PL8 1 ...

Page 396: ...for open circuit short circuit and poor contact The connection terminals between the Drum C CRUM PWB and the Drum CRUM Coupler Assembly C CRUM for damage and debris The Drum C CRUM PWB for contamination or disengagement The Imaging Unit C for improper installation 3 If no problems are found replace the following parts in sequence Imaging Unit C REP 1 2 page 8 10 Drum CRUM Coupler Assembly C PL8 1 ...

Page 397: ...m cleaner etc 3 Check the following The connection between the Motor Drive PWB J526 and the Drum CRUM Coupler Assembly K P115 for open circuit short circuit and poor contact The connection terminals between the Drum K CRUM PWB and the Drum CRUM Coupler Assembly K CRUM for damage and debris The Imaging Unit K for improper installation 4 If no problems are found replace the following parts in sequen...

Page 398: ...m cleaner etc 3 Check the following The connection between the Motor Drive PWB J526 and the Drum CRUM Coupler Assembly Y P112 for open circuit short circuit and poor contact The connection terminals between the Drum Y CRUM PWB and the Drum CRUM Coupler Assembly Y CRUM for damage and debris The Imaging Unit Y for improper installation 4 If no problems are found replace the following parts in sequen...

Page 399: ...m cleaner etc 3 Check the following The connection between the Motor Drive PWB J526 and the Drum CRUM Coupler Assembly M P113 for open circuit short circuit and poor contact The connection terminals between the Drum M CRUM PWB and the Drum CRUM Coupler Assembly M CRUM for damage and debris The Imaging Unit M for improper installation 4 If no problems are found replace the following parts in sequen...

Page 400: ...m cleaner etc 3 Check the following The connection between the Motor Drive PWB J526 and the Drum CRUM Coupler Assembly C P114 for open circuit short circuit and poor contact The connection terminals between the Drum C CRUM PWB and the Drum CRUM Coupler Assembly C CRUM for damage and debris The Imaging Unit C for improper installation 4 If no problems are found replace the following parts in sequen...

Page 401: ...low 1 Perform the following steps Check the connection between the ATC Sensor Y and the ATC PWB J124 for open circuit short circuit and poor contact Check the connection between the ATC PWB J633 and the Motor Drive PWB J522 for open circuit short circuit and poor contact Perform the Dispenser Motors test in Diagnostics Perform the Developer Motors test in Diagnostics Check the path from Toner Cart...

Page 402: ...low 1 Perform the following steps Check the connection between the ATC Sensor M and the ATC PWB J125 for open circuit short circuit and poor contact Check the connection between the ATC PWB J633 and the Motor Drive PWB J522 for open circuit short circuit and poor contact Perform the Dispenser Motors test in Diagnostics Perform the Developer Motors test in Diagnostics Check the path from Toner Cart...

Page 403: ... below 1 Perform the following steps Check the connection between the ATC Sensor C and the ATC PWB J126 for open circuit short circuit and poor contact The connection between the ATC PWB J633 and the Motor Drive PWB J522 for open circuit short circuit and poor contact Perform the Dispenser Motors test in Diagnostics Perform the Developer Motors test in Diagnostics Check the path from Toner Cartrid...

Page 404: ...low 1 Perform the following steps Check the connection between the ATC Sensor K and the ATC PWB J127 for open circuit short circuit and poor contact Check the connection between the ATC PWB J633 and the Motor Drive PWB J522 for open circuit short circuit and poor contact Perform the Dispenser Motors test in Diagnostics Perform the Developer Motors test in Diagnostics Check the path from Toner Cart...

Page 405: ...e problem persists follow the procedure below 1 Check the connection between the ADC Sensor MOB ADC Assembly J153 and the MCU PWB J415 for open circuit short circuit and poor contact 2 Check whether there is opening closing failure due to debris burrs etc at the shutter section of the ADC Sensor 3 If no problems are found replace the following parts in sequence MOB ADC Assembly REP 18 3 page 8 189...

Page 406: ...n between the ADC Sensor MOB ADC Assembly J153 and the MCU PWB J415 for open circuit short circuit and poor contact 2 Check whether there is poor connection or debris at the detection section of the ADC Sensor 3 If no problems are found replace the following parts in sequence MOB ADC Assembly REP 18 3 page 8 189 IBT Belt Unit REP 6 2 page 8 58 MCU PWB REP 18 12 page 8 202 Troubleshooting Reference...

Page 407: ...ircuit short circuit and poor contact Check connection between the ATC PWB J633 and the Motor Drive PWB J522 for open circuit short circuit and poor contact Perform the Dispenser Motors test in Diagnostics Perform the Developer Motors test in Diagnostics Check the path from Toner Cartridge Y to Developer Y for toner blockage Check the Developer Y for internal toner blockage Check the Toner Cartrid...

Page 408: ...ircuit short circuit and poor contact Check connection between the ATC PWB J633 and the Motor Drive PWB J522 for open circuit short circuit and poor contact Perform the Dispenser Motors test in Diagnostics Perform the Developer Motors test in Diagnostics Check the path from Toner Cartridge M to Developer M for toner blockage Check the Developer M for internal toner blockage Check the Toner Cartrid...

Page 409: ...ircuit short circuit and poor contact Check connection between the ATC PWB J633 and the Motor Drive PWB J522 for open circuit short circuit and poor contact Perform the Dispenser Motors test in Diagnostics Perform the Developer Motors test in Diagnostics Check the path from Toner Cartridge C to Developer C for toner blockage Check the Developer C for internal toner blockage Check the Toner Cartrid...

Page 410: ...ircuit short circuit and poor contact Check connection between the ATC PWB J633 and the Motor Drive PWB J522 for open circuit short circuit and poor contact Perform the Dispenser Motors test in Diagnostics Perform the Developer Motors test in Diagnostics Check the path from Toner Cartridge K to Developer K for toner blockage Check the Developer K for internal toner blockage Check the Toner Cartrid...

Page 411: ...the problem persists follow the procedure below 1 Check the connection between the Environment Sensor MOB ADC Assembly J154 and the MCU PWB J415 for open circuit short circuit and poor contact Also check whether there is poor connection or debris at the detection section of the Environment Sensor 2 If no problems are found replace the following parts in sequence MOB ADC Assembly REP 18 3 page 8 18...

Page 412: ...error 092 651 or 092 312 occurred Go to the appropriate troubleshooting procedure Go to step 2 2 Check the following The Imaging Unit Y for contamination The LPH Y for contamination The 1st BTR Y for contamination The IBT Belt for contamination The connection and board springs between the HVPS Deve BCR and the Magnet Roll Y for open circuit short circuit and poor contact The connection and board s...

Page 413: ...rror 092 651 or 092 313 occurred Go to the appropriate troubleshooting procedure Go to step 2 2 Check the following The Imaging Unit M for contamination The LPH M for contamination The 1st BTR M for contamination The IBT Belt for contamination The connection and board springs between the HVPS Deve BCR and the Magnet Roll M for open circuit short circuit and poor contact The connection and board sp...

Page 414: ...rror 092 651 or 092 314 occurred Go to the appropriate troubleshooting procedure Go to step 2 2 Check the following The Imaging Unit C for contamination The LPH C for contamination The 1st BTR C for contamination The IBT Belt for contamination The connection and board springs between the HVPS Deve BCR and the Magnet Roll C for open circuit short circuit and poor contact The connection and board sp...

Page 415: ...rror 092 651 or 092 315 occurred Go to the appropriate troubleshooting procedure Go to step 2 2 Check the following The Imaging Unit K for contamination The LPH K for contamination The 1st BTR K for contamination The IBT Belt for contamination The connection and board springs between the HVPS Deve BCR and the Magnet Roll K for open circuit short circuit and poor contact The connection and board sp...

Page 416: ...n Diagnostics Has error 092 651 or 092 312 occurred Go to the appropriate troubleshooting procedure Go to step 2 2 Check the following The Imaging Unit Y for contamination The LPH Y for contamination The 1st BTR Y for contamination The IBT Belt for contamination The connection and board springs between the HVPS Deve BCR and the Magnet Roll Y for open circuit short circuit and poor contact The conn...

Page 417: ...n Diagnostics Has error 092 651 or 092 313 occurred Go to the appropriate troubleshooting procedure Go to step 2 2 Check the following The Imaging Unit M for contamination The LPH M for contamination The 1st BTR M for contamination The IBT Belt for contamination The connection and board springs between the HVPS Deve BCR and the Magnet Roll M for open circuit short circuit and poor contact The conn...

Page 418: ...n Diagnostics Has error 092 651 or 092 314 occurred Go to the appropriate troubleshooting procedure Go to step 2 2 Check the following The Imaging Unit C for contamination The LPH C for contamination The 1st BTR C for contamination The IBT Belt for contamination The connection and board springs between the HVPS Deve BCR and the Magnet Roll C for open circuit short circuit and poor contact The conn...

Page 419: ...n Diagnostics Has error 092 651 or 092 315 occurred Go to the appropriate troubleshooting procedure Go to step 2 2 Check the following The Imaging Unit K for contamination The LPH K for contamination The 1st BTR K for contamination The IBT Belt for contamination The connection and board springs between the HVPS Deve BCR and the Magnet Roll K for open circuit short circuit and poor contact The conn...

Page 420: ...rinter If the problem persists follow the procedure below 1 Turn the power Off and On 2 Examine the toner feed system for clumped toner 3 Replace the Toner Cartridge Y REP 1 1 page 8 9 4 Perform the Dispenser Motors test in Diagnostics 5 Check the drive transmission path in the Dispense Assembly If no problems are found replace the MCU PWB REP 18 12 page 8 202 Troubleshooting Reference Applicable ...

Page 421: ...printer If the problem persists follow the procedure below 1 Turn the power Off and On 2 Examine the toner feed system for clumped toner 3 Replace the Toner Cartridge M REP 1 1 page 8 9 4 Perform the Dispenser Motors test in Diagnostics 5 Check the drive transmission path in the Dispense Assembly If no problems are found replace the MCU PWB REP 18 12 page 8 202 Troubleshooting Reference Applicable...

Page 422: ...nter If the problem persists follow the procedure below 1 Turn the power Off and On 2 Examine the toner feed system for clumped toner 3 Replace the Toner Cartridge C REP 1 1 page 8 9 4 Perform the Dispenser Motors test in Diagnostics 5 Check the drive transmission path in the Dispense Assembly If no problems are found replace the MCU PWB REP 18 12 page 8 202 Troubleshooting Reference Applicable Pa...

Page 423: ...inter If the problem persists follow the procedure below 1 Turn the power Off and On 2 Examine the toner feed system for clumped toner 3 Replace the Toner Cartridge K REP 1 1 page 8 9 4 Perform the Dispenser Motors test in Diagnostics 5 Check the drive transmission path in the Dispense Assembly If no problems are found replace the MCU PWB REP 18 12 page 8 202 Troubleshooting Reference Applicable P...

Page 424: ...rtridge Near Empty 093 423 M Toner Cartridge Near Empty 093 424 C Toner Cartridge Near Empty 093 425 K Toner Cartridge Near Empty Initial Actions Check the Toner Cartridge life If the problem persists follow the procedure below 1 Replace the Toner Cartridge K Y M C REP 1 1 page 8 9 Troubleshooting Reference Applicable Parts Wiring and Plug Jack Map References Toner Cartridge K Y M C PL5 1 1 5 1 4 ...

Page 425: ...fined value and Toner Empty was detected Applicable Chain Link Code 093 912 K Toner Cartridge Empty Initial Actions Check the Toner Cartridge life If the problem persists follow the procedure below 1 Replace the Toner Cartridge K REP 1 1 page 8 9 Troubleshooting Reference Applicable Parts Wiring and Plug Jack Map References Toner Cartridge K PL5 1 1 ...

Page 426: ... the connection between the MCU PWB J411 and the Toner CRUM Coupler Assembly K J123 for open circuit short circuit and poor contact Also remove and reinstall the Toner Cartridge K and check for improper installation 3 If no problems are found replace the following parts in sequence Toner Cartridge K REP 1 1 page 8 9 Toner CRUM Coupler Assembly K PL5 1 8 MCU PWB REP 18 12 page 8 202 Troubleshooting...

Page 427: ...ck the connection between the MCU PWB J411 and the Toner CRUM Coupler Assembly K J123 for open circuit short circuit and poor contact Also remove and reinstall the Toner Cartridge K and check for improper installation 3 If no problems are found replace the following parts in sequence Toner Cartridge K REP 1 1 page 8 9 Toner CRUM Coupler Assembly K PL5 1 8 MCU PWB REP 18 12 page 8 202 Troubleshooti...

Page 428: ... Toner CRUM K Applicable Chain Link Codes 093 925 Toner K CRUM Data Broken Fail 093 926 Toner K CRUM Data Mismatch Fail Initial Actions Check the Toner Cartridge life If the problem persists follow the procedure below 1 Remove and reinstall the Toner Cartridge K and check for improper installation REP 1 1 page 8 9 2 If no problems are found replace the Toner Cartridge K REP 1 1 page 8 9 Troublesho...

Page 429: ...ck the connection between the MCU PWB J411 and the Toner CRUM Coupler Assembly M J121 for open circuit short circuit and poor contact Also remove and reinstall the Toner Cartridge M and check for improper installation 3 If no problems are found replace the following parts in sequence Toner Cartridge M REP 1 1 page 8 9 Toner CRUM Coupler Assembly M PL5 1 8 MCU PWB REP 18 12 page 8 202 Troubleshooti...

Page 430: ...ck the connection between the MCU PWB J411 and the Toner CRUM Coupler Assembly C J122 for open circuit short circuit and poor contact Also remove and reinstall the Toner Cartridge C and check for improper installation 3 If no problems are found replace the following parts in sequence Toner Cartridge C REP 1 1 page 8 9 Toner CRUM Coupler Assembly C PL5 1 8 MCU PWB REP 18 12 page 8 202 Troubleshooti...

Page 431: ...ck the connection between the MCU PWB J411 and the Toner CRUM Coupler Assembly Y J120 for open circuit short circuit and poor contact Also remove and reinstall the Toner Cartridge Y and check for improper installation 3 If no problems are found replace the following parts in sequence Toner Cartridge Y REP 1 1 page 8 9 Toner CRUM Coupler Assembly Y PL5 1 8 MCU PWB REP 18 12 page 8 202 Troubleshooti...

Page 432: ... Toner CRUM Y Applicable Chain Link Codes 093 950 Toner Y CRUM Data Broken Fail 093 960 Toner Y CRUM Data Mismatch Fail Initial Actions Check the Toner Cartridge life If the problem persists follow the procedure below 1 Remove and reinstall the Toner Cartridge Y and check for improper installation REP 1 1 page 8 9 2 If no problems are found replace the Toner Cartridge Y REP 1 1 page 8 9 Troublesho...

Page 433: ... Toner CRUM M Applicable Chain Link Codes 093 951 Toner M CRUM Data Broken Fail 093 961 Toner M CRUM Data Mismatch Fail Initial Actions Check the Toner Cartridge life If the problem persists follow the procedure below 1 Remove and reinstall the Toner Cartridge M and check for improper installation REP 1 1 page 8 9 2 If no problems are found replace the Toner Cartridge M REP 1 1 page 8 9 Troublesho...

Page 434: ... Toner CRUM C Applicable Chain Link Codes 093 952 Toner C CRUM Data Broken Fail 093 962 Toner C CRUM Data Mismatch Fail Initial Actions Check the Toner Cartridge life If the problem persists follow the procedure below 1 Remove and reinstall the Toner Cartridge C and check for improper installation REP 1 1 page 8 9 2 If no problems are found replace the Toner Cartridge C REP 1 1 page 8 9 Troublesho...

Page 435: ... When cleaning do not use drum cleaner etc 3 Check the following The connection between the MCU PWB J411 and the Toner CRUM Coupler Assembly Y J120 for open circuit short circuit and poor contact The connection terminals between the Toner Cartridge Y CRUM PWB and the Toner CRUM Coupler Assembly Y CRUM for damage and debris The Toner Cartridge Y for improper installation 4 If no problems are found ...

Page 436: ... When cleaning do not use drum cleaner etc 3 Check the following The connection between the MCU PWB J411 and the Toner CRUM Coupler Assembly M J121 for open circuit short circuit and poor contact The connection terminals between the Toner Cartridge M CRUM PWB and the Toner CRUM Coupler Assembly M CRUM for damage and debris The Toner Cartridge M for improper installation 4 If no problems are found ...

Page 437: ... When cleaning do not use drum cleaner etc 3 Check the following The connection between the MCU PWB J411 and the Toner CRUM Coupler Assembly C J122 for open circuit short circuit and poor contact The connection terminals between the Toner Cartridge C CRUM PWB and the Toner CRUM Coupler Assembly C CRUM for damage and debris The Toner Cartridge C for improper installation 4 If no problems are found ...

Page 438: ...roblem persists follow the procedure below 1 Perform the following steps Check the Front Cover for damage or mismatch Perform the Switches test in Diagnostics Check the connection between the IBT Front Cover Switch J272 and the MCU PWB J416 for open circuit short circuit and poor contact 2 If no problems are found replace the MCU PWB REP 18 12 page 8 202 Troubleshooting Reference Applicable Parts ...

Page 439: ...ch PL3 2 12 1st BTR Contact Retract Sensor PL3 2 17 MCU PWB PL18 3 6 Troubleshooting Procedure Step Actions and Questions Yes No 1 Perform the BTR Retract Sensors test in Diagnostics Remove the 1st BTR Contact Retract Sensor Bracket and use a sheet of paper etc to block clear the light path to the 1st BTR Contact Retract Sensor Does the display change between High Low Go to step 2 Go to General Se...

Page 440: ...er installation The 1st BTR Contact Retract Sensor for improper installation The connection between the 1st BTR Contact Retract Clutch J250 and the MCU PWB J417 for open circuit short circuit and poor contact Are they normal without any short circuit poor contact or improper installation Replace the 1st BTR Contact Retract Clutch PL3 2 12 Repair the short circuits poor contacts or improper install...

Page 441: ...BTR Contact Retract Motor PL14 4 10 MCU PWB PL18 3 6 Motor Drive PWB PL18 3 7 Troubleshooting Procedure Step Actions and Questions Yes No 1 Perform the BTR Retract Sensors test in Diagnostics Move the Shielding Board of the 2nd BTR Contact Retract Sensor manually to block clear the light path to the 2nd BTR Contact Retract Sensor Does the display change between High Low Go to step 2 Go to General ...

Page 442: ...Retract Sensor for improper installation The connection between the 2nd BTR Contact Retract Motor J280 and the Motor Drive PWB J524 for open circuit short circuit and poor contact Are they normal without any short circuit poor contact or improper installation Replace the 2nd BTR Contact Retract Motor REP 14 10 page 8 158 Repair the short circuits poor contacts or improper installations Troubleshoo...

Page 443: ...dure below 1 Perform the following steps Check the IBT Belt Unit for mechanical loading and damage Perform the IBT Belt Motor test in Diagnostics If the belt is turning perform a stall test while the printer is initializing and see if the RegiCon chevrons are printing on the belt If the chevrons are printing and the IBT belt is moving Examine the MOB Sensor for obstructions If the IBT Belt does no...

Page 444: ... REP 18 3 page 8 189 Note A temporary repair to allow the customer to use the printer if a MOB Sensor is not available and the shutter is not functioning correctly is to remove the shutter from the MOB Assembly until a replacement assembly can be installed 2 If no problems are found replace the following parts in sequence IBT Belt Unit REP 6 2 page 8 62 MCU PWB REP 18 12 page 8 202 ...

Page 445: ... IBT Belt Unit must be replaced Applicable Chain Link Codes 094 417 IBT Unit Near End Warning 094 420 IBT Unit End Warning Initial Actions Power cycle the printer If the problem persists follow the procedure below 1 Replace the IBT Belt Unit REP 6 2 page 8 58 Troubleshooting Reference Applicable Parts Wiring and Plug Jack Map References IBT Belt Unit PL6 1 10 ...

Page 446: ...Unit must be replaced Applicable Chain Link Codes 094 418 IBT CLN Unit Near End Warning 094 421 IBT CLN Unit End Warning Initial Actions Power cycle the printer If the problem persists follow the procedure below 1 Replace the IBT Belt Cleaner Assembly REP 6 1 page 8 57 Troubleshooting Reference Applicable Parts Wiring and Plug Jack Map References IBT Belt Cleaner Assy PL6 1 4 ...

Page 447: ...nd BTR must be replaced Applicable Chain Link Codes 094 419 2nd BTR Unit Near End Warning 094 422 2nd BTR Unit End Warning Initial Actions Power cycle the printer If the problem persists follow the procedure below 1 Replace the 2nd BTR Assembly REP 14 2 page 8 147 Troubleshooting Reference Applicable Parts Wiring and Plug Jack Map References 2nd BTR Assy PL 14 2 1 ...

Page 448: ...3 310 Phaser 7500 Printer Service Manual Error Messages and Codes ...

Page 449: ...cklist System Startup Power On Self Test POST Service Diagnostics Control Panel Troubleshooting AC Power Troubleshooting Power Supply Troubleshooting RAM Errors Intermittent Problems Network Diagnostics Media Jams and the Paper Path USB Port Testing Operating System and Application Problems ...

Page 450: ...dition 3 Check the installation environment Is the installation in an area that exposes the printer to temperatures humidity direct sunlight or dust that exceed specifications 4 Is the printer installed on a stable level surface 5 Check the condition of the media Is the media in good condition within media specifications and loaded correctly 6 Check the printer s condition Are there accumulations ...

Page 451: ...f a shortcut has been selected the printer displays Processing Input and the shortcut executes If a random button is pushed or there is an indication of a button press Processing Input displays and POST continues If no buttons have been pushed POST continues execution 7 The display is reset addressable area turns Gray 8 The Control Panel LED cycles Green Yellow Red and then Off 9 The display backl...

Page 452: ... power on until the splash screen displays POST Test Descriptions Test No Test Name Fault Code Hard Soft Description 1 DDR2 SDRAM H 1 Special Boot loader tests this DDR2 type RAM 14 Real Time Clock S 14 POST_DEV_RTC Test performed 3 I O ASIC H 3 No test performed 4 Memory H 4 No test performed 5 Configuration Chip N A No test performed This is redundant and of no additional value Postscript is per...

Page 453: ... to the one shown here These messages are substituted for device Ethernet Real Time Clock Max RAM Limit For ethernet and real time clock errors replace the Image Processor Board For memory errors see RAM Errors on page 4 17 16 Min RAM Limits H 16 Checks if sufficient RAM installed 17 Max RAM Limits S 17 POST_DEV_DIMM Test performed 20 IDE Disk S 20 POST_DEV_IDEOPT No test performed 24 CPU Fan H 24...

Page 454: ...e blinking LEDs the failed test also displays as Power On Self Test Error 10 EEPROM CALL SERVICE SUPPORT The exception to this reporting scheme is a RAM test error The Boot Loader executes a RAM test prior to loading POST If the Boot Loader encounters a RAM error POST does not load Hard Error LED Blink Patterns and Messages LED Blink Pattern Control Panel Message Action 5 5 10 EEPROM 1 Switch Off ...

Page 455: ...ed in detail in the Appendix Reference on page 11 1 The Service Diagnostics Main menu offers these options listed in the following table Service Diagnostics Main Menu Menu Item Test Target Print Service Menu Map Prints the Service Diagnostics menu map General Status Query information about the status versions and counts Built in Test Prints Isolate problems with Xerographics and paper handling Sen...

Page 456: ...er Feed Motors Paper Lift Motors Developer Motors Dispenser Motors Agitator Motor Fuser Drive Motor Tray Module TakeAway Motor Exit Motor Fan Motors Clutch Tests Tests the functionality of the clutches by energizing de energizing one clutch at a time First BTR Retract Clutch Registration Clutch Solenoid Tests Tests the functionality of the solenoids by energizing de energizing one solenoid at a ti...

Page 457: ...s are involved in media transport The Service Diagnostics suite of tests and utilities are the best tools available to pinpoint the root cause behind the reported error Entering Service Diagnostics by Rebooting the Printer 1 Turn the Printer power Off 2 Hold down the Back button and Help buttons simultaneously and turn the Printer back On 3 Continue to hold the buttons until the following message ...

Page 458: ...ht Troubleshooting Service Tools 2 With the cursor at the top of the Service Tools menu press the Cancel or Up Arrow button and press the Down Arrow button Button Functions in Service Diagnostics Button Function Cancel Cancel the current test print job or Informational display Back Returns to the prior higher level menu structure if available If Help text is displayed pressing Back restores the cu...

Page 459: ... 24 vdc This can appear to be a failure of the LVPS Verify that the Fan turns on when the printer is turned on Printer Hangs with the Xerox Logo Displayed or reboots 1 Verify that the printer is plugged directly into a wall outlet and that the circuit is capable of meeting the power specifications for the printer voltage within the specified range and less than a 10 drop in voltage when printing T...

Page 460: ...ry printing one of the prints from Diagnostics 8 Replace individually in order of priority Configuration Card REP 1 5 page 8 15 Image Processor Board EEPROM PL35 1 12 REP 35 1 page 8 220 Image Processor Board REP 35 1 page 8 220 9 Corrupt NVRAM on the Engine Control Board MCU can cause the printer to continually reboot As a last step try replacing the Engine Control Board REP 18 12 page 8 202 ...

Page 461: ...I Breaker terminals 1 and 2 Go to step 6 Go to step 4 4 Disconnect the Power Cord Is line voltage available at the wall outlet Go to step 5 Advise the customer 5 Check the Power Cord Is the Power Cord undamaged Replace the GFI REP 18 9 page 8 196 Replace the Power Cord 6 Unplug the Power Cord and disconnect J1 on the Main LVPS Check these connections GFI Breaker J10 Main LVPS J1 1 GFI Breaker J11 ...

Page 462: ...ch Kit PL18 1 24 Go to step 10 10 Unplug the Power Cord and disconnect J4 on the Main LVPS Check these connections Power Switch P60 Main LVPS J4 4 Power Switch P58 Main LVPS J4 6 Are they normal without any open circuit poor contact and etc Replace the Main LVPS page 8 194 Repair the open circuit and poor contact Troubleshooting Procedure Table Continued ...

Page 463: ...nd the GND 5VDC Go to step 4 Go to step 2 2 Is the voltage between the Main LVPS J4 1 and J4 3 line voltage Go to step 3 Go to AC Power Troubleshooting on page 4 13 3 Turn the power Off and disconnect the Main LVPS J501 and J510 Turn On the printer 15 seconds later Is the voltage between the Main LVPS J510 1 and the GND 5VDC Check the 5VDC circuit for a short circuit to ground Replace the Main LVP...

Page 464: ...ep 4 Go to step 2 2 Is the voltage between the Main LVPS J4 1 and J4 3 line voltage Go to step 3 Go to the AC Power Troubleshooting on page 4 13 3 Turn the power Off and disconnect the Main LVPS J501 and J510 Turn On the printer 15 seconds later Is the voltage between the Main LVPS J501 5 and the GND 24 VDC Check the 24VDC circuit for a short circuit to ground Replace the Main LVPS REP 18 7 page 8...

Page 465: ...printer 2 Remove and re install the memory after verifying it meets the Xerox specifications See Memory Specifications on page 1 13 If the problem persists use the following procedure to correct it Troubleshooting Reference Table Applicable Parts Wiring and Plug Jack References Image Processor Board PL35 1 4 Memory PL35 1 8 Troubleshooting Procedure Table Step Action and Questions Yes No 1 Is 16 M...

Page 466: ...er and move the suspected defective DIMM to the other memory socket Power On the printer Does the DIMM fail in the new location Replace the DIMM REP 1 4 page 8 13 Go to step 7 Replace the I P Board REP 35 1 page 8 220 7 Install all of the DIMMs and power On the printer Is a memory fault message displayed Replace the I P Board REP 35 1 page 8 220 Troubleshooting complete Troubleshooting Procedure T...

Page 467: ...res packing materials not removed 4 Using the troubleshooting procedure associated with symptoms of the intermittent problem perform all adjustments related to the applicable parts listed in the troubleshooting table Verify adjustments can be made there is an adequate range of adjustment and the adjustment is set at or near the nominal value Any abnormality observed may indicate the cause of the p...

Page 468: ...hen doing this consider the cost and time required If the suspected item is inexpensive can be installed quickly and has a high probability of resolving the problem then it is reasonable to replace it 12 Leave an accurate and detailed record of your actions in the service log Describe what you have observed what actions you took and the recommended next steps ...

Page 469: ...rk Log Pages TCP IP Runtime Log 2 No network link Are the LEDs blinking at the printer s network cable connector Is the network cable plugged into the printer and a known working network port Try swapping the network cable If no success Reset NVRAM and retest 3 Reset NVRAM wait 1 minute and retest 4 5 6 7 Not used 8 This network connection appears to be too busy suggest separating the printer via ...

Page 470: ...nistrator to correct the DNS server or enable DDNS and ask NA to configure the DHCP server to do DDNS 19 None of the configured WINS servers respond Correct the WINS servers or the DHCP server configuration or remove the WINS server configuration 20 One of the configured WINS servers does not respond This is only a warning but the misconfiguration will prevent the diagnostic test from completing R...

Page 471: ...sible bad Ethernet cable 28 Resource problem no receive buffers available 29 Internal error 30 Internal error Unable to authorize port with Authentication Server 31 Unable to authorize port with Authentication Server Check that appropriate EAP methods are enabled certificates are valid or User name Password is valid 32 No EAP methods are enabled 33 No client certificate found 34 No private key fou...

Page 472: ...issued from multiple host computers at the same time Print files cannot be spooled due to insufficient host computer disk capacity Some steps to resolve basic networking problems 1 Check with the network administrator that a router or gateway exists between the host computer and printer 2 Request the network administrator check for any network failures 3 Cycle system power and send new print instr...

Page 473: ...ypes sizes and weights for each tray 11 Load a fresh ream of paper in the tray Multiple Sheet Pick 1 Ensure that the media is in good condition and is listed on the Recommended Media List as supported quality office printer paper works best 2 Ensure that the printer is printing within its environmental specifications by printing and reviewing the Status page 3 Remove the tray and remove fan and re...

Page 474: ...m each tray Is the paper damaged when fed out of one tray but not when fed out of the others If so inspect the tray for damage ensure that the media guides are set correctly and verify that the proper media is being used 4 If media shows damage from all trays check for a problem in registration area of the media path 5 Inspect the tray and media path for debris or broken components Wrinkled Envelo...

Page 475: ...re the paper is in good condition and is the correct type for the printer See Paper and Tray Specifications on page 1 19 for the correct media types sizes and weights for each tray 2 Ensure the printer is within its operating environmental specifications 3 If media is showing excessive curl when exiting try turning the media over loading new media from a fresh ream or a different type of media 4 E...

Page 476: ...Tray 1 MPT Paper Size Voltage V AD Value Range Post Card 2 676 2 732 824 958 851 600 5 5 x 8 5 SEF 2 246 2 302 691 590 718 233 A5 SEF 2 156 2 212 663 708 690 350 B5 SEF 1 788 1 843 549 488 576 131 8 x 10 SEF 1 636 1 692 502 457 529 099 8 5 x 11 SEF Letter x 13 x 14 1 503 1 559 461 304 487 947 A4 SEF 1 484 1 540 455 425 482 068 7 25 x 10 5 LEF 0 972 1 028 296 694 323 337 B5 LEF 0 975 1 031 297 534 ...

Page 477: ...em setting makes possible changing between GCO and TFX sizes Paper Size Switch Output Values Tray 2 Paper Size SW1 SW2 SW3 SW4 SW5 Voltage at J417 B4 AD Value No Tray Off Off Off Off Off 3 08 0 066 922 989 A5 SEF 5 5 x 8 5 SEF 1 Off Off On Off Off 2 671 0 066 797 857 B5 SEF Off Off On On On 2 468 0 066 735 796 8 5 x 13 SEF Off On Off On Off 2 064 0 066 610 671 8 5 x 14 SEF Off On Off On On A4 SEF ...

Page 478: ...e changing between GCO and TFX sizes Paper Size Switch Output Values Trays 3 through 5 Paper Size SW1 SW2 SW3 SW4 SW5 Voltage AD Value No Tray Off Off Off Off Off 4 66 0 03 237 247 A5 SEF 5 5 x 8 5 SEF 1 Off Off On Off Off 4 01 0 03 199 214 B5 SEF Off Off On On On 3 69 0 03 184 198 8 5 x 13 SEF Off On Off On Off 3 07 0 03 153 167 8 5 x 14 SEF Off On Off On On A4 SEF Off On On Off Off 2 75 0 03 137...

Page 479: ...e adapt the steps as necessary 1 Verify that the printer is Ready 2 Insert the Installer and Utilities CD ROM into the computer 3 If the installer autoruns exit the installer window 4 Connect a USB cable between the printer and computer s USB Ports The computer automatically detects the new hardware and assigns a driver Note If the driver is not installed on the computer locate the driver files on...

Page 480: ... AppSocket settings are set as desired 2 Verify that the client is logged on to the network and printing to the correct print queue The user should also have access to the Phaser printer queue Verify Driver Installation 1 From the desktop right click My Network Places and select Properties 2 Right click Local Area Connection and select Properties 3 Click the General tab View the list of installed ...

Page 481: ...he Network Utility and click the Ping tab 2 Enter the printer s IP address 3 Click Ping If you do not get a response verify that your TCP IP settings are correct for your printer and computer Note See also www xerox com office 7500support UNIX Linux This section includes Quick Install Steps Additional Resources Your printer supports connection to a variety of UNIX platforms through the Parallel an...

Page 482: ...stall the driver b CD to the PrinterPackagexpxx and type setup to install the printer specific data files c Type xpadmin to open the admin tool for creating print queues Select the printer from the list of discovered printers you want to print to Click on the printer icon at the top left of the screen to add a print queue 5 Print a test page and verify the print quality of the printed page Note If...

Page 483: ...ral Troubleshooting 6 Open the printer manager supplied for the Linux release and follow the instructions for adding a print queue Note The print daemon may need restarting for the print manager to see the new PPD added to the CUPS ppd directory ...

Page 484: ...4 36 Phaser 7500 Printer Service Manual General Troubleshooting ...

Page 485: ...Quality Troubleshooting In this chapter Print Quality Problems Overview Print Quality Troubleshooting Pages Test Prints Initial Actions Before Troubleshooting Print Quality Specifications Print Quality Troubleshooting ...

Page 486: ...onfiguration page to determine the temperature and humidity under which the printer is operating Compare this to the Environment Specifications on page 1 13 Extreme temperature and humidity can adversely affect the xerographic and fusing characteristics of the printer When analyzing a print quality defect first determine if the defect occurs in all colors or only one color and if it is repeating o...

Page 487: ...tripes IQ 2 Image Shift in Process Direction IQ 3 White Stripes IQ 4 SLED Transfer Cycle Stripes IQ 5 In Out Density Difference IQ 6 Video Data Crosstalk IQ 7 Image Shift in Process IQ 8 Edge less Image No Margins IQ 9 Contamination Stripes IQ 10 Chip Half Chip Blanks IQ 11 SLED Transfer Failure ...

Page 488: ...lems Troubleshooting Print Quality Page Color Test Pages Solid Fill Pages Repeating Defects Pages Cyan Step Magenta Step Yellow Step Black Step Limit Sample Pages Remove Print Smears Calibrate for Paper Pages Tutorial Page Color Reference Page Basic Color Balance Advanced Color Balance Calibrate Margins Tray 1 MPT Calibrate Margins Tray 2 Calibrate Margins Tray 3 Calibrate Margins Tray 4 Calibrate...

Page 489: ...or Test Pages Solid Fill Pages Repeating Defects Page Cyan Step Magenta Step Yellow Step Black Step Limit Sample Pages Remove Print Smears Calibrate for Paper Pages Calibrate Colors Calibrate Margins Pages Accessing the Control Panel Test Prints 1 From the Control Panel select Troubleshooting then press the OK button 2 Select Print Quality Problems then press the OK button 3 Select the appropriate...

Page 490: ...shown as the illustration below 2 Color Registration Vertical The colored lines should match as shown as the illustration below 3 Uniform RGB The secondary color squares should be uniformly colored with no mottling 4 Density The color squares should have even density from top to bottom Good Good Bad Analyzing Test Pattern 1 Good Good Bad Analyzing Test Pattern 2 ...

Page 491: ...solid fill red and the PS Pattern page Things to look for Repeating defects or banding Missing Color s Streaks Voids Analyzing Color Test Pages Cyan Magenta Yellow Black HDST HDST HDST HDST HDST HDST HDST HDST F F F F F F F F F F F F F F F F F F F F F F F F F F F F F F F F F F F F F F F F F F F F F F F F F F F F F F F F AF530095 1120pg 28 C 34 RH ...

Page 492: ... Print Quality Troubleshooting Solid Fill Pages The Solid Fill Pages consist of 80 solid fill on individual pages of CMYK for primary colors and RGB for secondary Things to look for Wrinkling Creases Roller marks Scratches Solid Fill Pages ...

Page 493: ... printed on the page To identify the component causing the defect compare your print sample against the measurements shown To diagnose a defect on the accumulator belt Print eight Letter A4 size pages 1 long edge feed Verify that the same defect appears on every fourth page Or Print four Tabloid A3 size pages 2 Verify that the same defect appears on every other page Fuser Imaging Unit Transfer Rol...

Page 494: ...ach color should be consistent across the page with no voids No separation or misconvergence where each bar meets its neighbor Each bar is separated by a thin black line Look for thin white lines that would indicate a dirty LED lens or a scratched Imaging Unit Look for dark lines that would indicate a dirty or damaged Imaging Unit Look for complete fusing Cold or hot offset fusing could indicate t...

Page 495: ...s Each color should be consistent across the page with no voids No separation or misconvergence where each bar meets its neighbor Each bar is separated by a thin black line Look for thin white lines that would indicate a dirty LED lens or a scratched Imaging Unit Look for dark lines that would indicate a dirty or damaged Imaging Unit Look for complete fusing Cold or hot offset fusing could indicat...

Page 496: ... Each color should be consistent across the page with no voids No separation or misconvergence where each bar meets its neighbor Each bar is separated by a thin black line Look for thin white lines that would indicate a dirty LED lens or a scratched Imaging Unit Look for dark lines that would indicate a dirty or damaged Imaging Unit Look for complete fusing Cold or hot offset fusing could indicate...

Page 497: ...Each color should be consistent across the page with no voids No separation or misconvergence where each bar meets its neighbor Each bar is separated by a thin black line Look for thin white lines that would indicate a dirty LED lens or a scratched Imaging Unit Look for dark lines that would indicate a dirty or damaged Imaging Unit Look for complete fusing Cold or hot offset fusing could indicate ...

Page 498: ...inter Service Manual Print Quality Troubleshooting Limit Sample Pages The Limit Sample Pages is used for comparing the color with manufacturer limit samples The printer prints four pages Limit Sample Pages A a A a A a A a ...

Page 499: ...ty Troubleshooting Remove Print Smears Remove Print Smears feature causes the printer to cycle blank paper through the printing path continue selecting this function until the paper comes out clean The printer prints 5 blank pages Multiple Blank Prints ...

Page 500: ... Service Diagnostics then press the OK button 5 Select Built in Test Prints then press the OK button 6 Select the appropriate test print then press the OK button Dummy Cycle The Dummy Cycle cycles through the printing process with no paper Test Print Setup The Test Print Setup allows user to set up the source tray for the printer 1 From the Control Panel select Troubleshooting then press the OK bu...

Page 501: ... The 90 Degree Grid prints a square grid over the complete sheet of paper The square should be uniform and the vertical and horizontal lines should be straight and of uniform thickness if not the problem should be diagnosed and corrected All colors should align within 125 μm Test Grid ...

Page 502: ...Manual Print Quality Troubleshooting B Patch Drum Pitch Halftones The B Patch Drum Pitch Halftones prints CKGM bands on a B sized page Note This does not scale down for A sized pages K is solid fill CM G are random On Off pixels BPatch ...

Page 503: ...ervices IS to check the supplies status To access the CentreWare IS 1 Open your web browser 2 In the Address field enter the printer s IP address 3 Click the Consumables button 4 The Consumables page is displayed If the toner is low you can extend the Toner Cartridge life by removing the Toner Cartridge REP 1 1 page 8 9 from the printer and gently shaking the Toner Cartridge from side to side Clea...

Page 504: ...rned On in a critical environment such as 85 at 10 C 50 F Quality Paper The print quality is best when quality paper is fed from the tray The print quality is evaluated on the maximum size of each centerline media Color Print Quality Xerox brand X Pression paper Black and White Quality Xerox brand 4200 paper Paper Condition Paper should be fresh and stored in the operating environment for 12 hours...

Page 505: ...on to the Roller in the table The interval does not necessary match circumference of the Roller Horizontal Line and Spot Trouble Measurement Maintenance Item DistanceBetween Defects Replacement Part List Number Fuser 25 mm 0 99 in 83 mm 3 27 in 95 mm 3 74 in Fuser PL7 1 1 page 9 37 Imaging Unit 95 mm 3 74 in 38 mm 1 50 in Imaging Unit PL8 1 4 page 9 38 Transfer Roller 54 mm 2 13 in Transfer Roller...

Page 506: ... another 5 31 IQ 7 Image Shift in Process The image lands on the blank area and gets dragged in the FS direction 5 32 IQ 8 Edge less Image No Margins An image is printed on the edges 5 34 IQ 9 Contamination Stripes There are blank areas Their size is proportional to the size of contaminants 5 35 IQ 10 Chip Half Chip Blanks Blank areas in sizes of 2 7mm or 5 4mm in a single color 5 36 IQ 11 SLED Tr...

Page 507: ... to change decrease in speed 5 47 IQ 20 Rough Black On paper that is not flat or has poor hue the toner may not have been transferred properly due to the irregular paper surface creating a rough transferred image 5 49 IQ 21 Moist Paper Transfer Failure The resistance is lowered because the paper is moist 5 50 IQ 22 Toner Contamination at Lead Trail Edge Lead Edge Paper lead edge contacts the Belt ...

Page 508: ...Secondary Transfer section is high e g in the early mornings low humidity environment the transfer latitude between multi color and mono color is narrow and the setting voltage favors multi color 5 54 IQ 26 Color Stripes Presence of paper dust in between the Intermediate Transfer Belt and the CLN Blade causes poor cleaning 5 55 IQ 27 Transfer Blank Areas Partially Moist Paper Ripples in partially ...

Page 509: ...sfer path Troubleshooting Reference Applicable Parts Example Print LED Print Head PL2 1 2 Troubleshooting Procedure Step Actions and Questions Yes No Note This must be separated from Deve trimmer jam Do not replace the LED Print Head without examining the Developer 1 Clean the SLA surface Does the error still occur Replace the LED Print Head REP 2 1 page 8 18 Troubleshooting complete Notes 50 and ...

Page 510: ...ial Actions Check the paper transfer path Verify the paper used is supported by the printer Troubleshooting Reference Applicable Parts Example Print LED Print Head P2 1 2 Troubleshooting Procedure Step Actions and Questions Yes No 1 Verify that the problem does not occur on the Diagnostic Test Print Does the error still occur Replace the LED Print Head REP 2 1 page 8 18 Troubleshooting complete ...

Page 511: ...t Head Self Focusing Lens surface Initial Actions Check the paper transfer path Ensure there are no debris on the transfer path Troubleshooting Reference Applicable Parts Example Print LED Print Head PL2 1 2 Cleaning Rod Troubleshooting Procedure Step Actions and Questions Yes No 1 Clean the SLA surface Does the error still occur Check the Cleaning Rod to ensure it s working Replace the LED Print ...

Page 512: ...ath Note Do not replace the LED Print Head without consideration Troubleshooting Reference Applicable Parts Example Print LED Print Head PL2 1 2 FFC Cable PL2 2 1 MCU PWB PL18 3 6 Troubleshooting Procedure Step Actions and Questions Yes No 1 Verify that the problem does not occur in Step Pattern prints Does error occur Replace the LED Print Head REP 2 1 page 8 18 Go to step 2 Check for connection ...

Page 513: ... mechanism The positioning plate cannot fit in The LED Print Head positioning pin is bent The tip of the pin is contaminated Note As the retract mechanism for the LED Print Head also acts as the retract mechanism for the Deve it may also cause Deve positioning failure Troubleshooting Reference Applicable Parts Example Print LED Print Head PL2 1 2 Imaging Unit PL8 1 4 Troubleshooting Procedure Step...

Page 514: ...ror still occur Go to step 2 Troubleshooting complete 2 Check for any debris such as bits of paper between the LED Print Head and the Imaging Unit Does the error still occur Go to step 3 Troubleshooting complete 3 Remove the Imaging Unit to check if any debris are stuck to the ball bearing surface In Out Go to step 4 Troubleshooting complete 4 Check if any debris are stuck to the tip of the LED Pr...

Page 515: ...t Prints Therefore do not replace the LPH without consideration Troubleshooting Reference Applicable Parts Example Print LED Print Head PL2 1 2 LPH Cable PL2 2 1 MCU PWB PL18 3 6 Troubleshooting Procedure Step Actions and Questions Yes No 1 Verify that the problem does not occur on the Engine Test Prints from within Diagnostics Does the error still occur Replace the LED Print Head REP 2 1 page 8 1...

Page 516: ...he Engine Test Prints from Diagnostics Therefore do not replace the LED Print Head without consideration Troubleshooting Reference Applicable Parts Example Print LED Print Head PL2 1 2 MCU PWB PL18 3 6 Troubleshooting Procedure Step Actions and Questions Yes No 1 Verify that the problem does not occur on the Engine Test Prints from Diagnostics Does the error still occur Replace the LED Print Head ...

Page 517: ...ter Service Manual 5 33 Print Quality Troubleshooting 2 Does the error still occur Replace the MCU PWB REP 18 12 page 8 202 Troubleshooting complete Troubleshooting Procedure Continued Step Actions and Questions Yes No ...

Page 518: ...cs Therefore do not replace the LPH without consideration Troubleshooting Reference Applicable Parts Example Print LED Print Head PL2 1 2 Flat Cable PL2 2 1 MCU PWB PL18 3 6 Troubleshooting Procedure Step Actions and Questions Yes No 1 Verify that the problem does not occur on the Engine Test Prints from within Diagnostics Does the error still occur Replace the LED Print Head REP 2 1 page 8 18 Go ...

Page 519: ...ons Check the paper transfer path Ensure there are no debris on the transfer path Note Be careful because this phenomenon is very similar to that of the Deve trimmer jam Troubleshooting Reference Applicable Parts Example Print LED Print Head PL2 1 2 Troubleshooting Procedure Step Actions and Questions Yes No 1 Clean the SLA surface Does the error still occur Replace the LED Print Head REP 2 1 page...

Page 520: ...lor Cause Poor contact within the LPH Initial Actions Check the paper transfer path Ensure there are no debris on the transfer path Troubleshooting Reference Applicable Parts Example Print LED Print Head PL2 1 2 Troubleshooting Procedure Step Actions and Questions 1 Replace the LED Print Head REP 2 1 page 8 18 of the corresponding color Half Chip Blanks ...

Page 521: ...ble Parts Example Print LED Print Head PL2 1 2 LVPS PL18 1 7 Motor Drive PWB PL18 3 7 Troubleshooting Procedure Step Actions and Questions Yes No 1 Check the power source Is 5V output from the Motor Drive PWB Pin 518 A4 for Yellow Pin 518 A8 for Magenta Pin 518 B5 for Cyan Pin 518 B1 for Black Go to step 2 Go to step 3 2 Check the continuity of the cable between the Motor Drive MCU and LED Print H...

Page 522: ...ce Manual Print Quality Troubleshooting 3 Is 5 VDC present at P J 401 pin 5 Replace the Motor Drive PWB REP 18 13 page 8 204 Replace the LVPS REP 18 7 page 8 194 Troubleshooting Procedure Continued Step Actions and Questions Yes No ...

Page 523: ... paper transfer path Ensure there are no debris on the transfer path Troubleshooting Reference Applicable Parts Example Print Troubleshooting Procedure Step Actions and Questions Yes No 1 Inspect the LED Print Head and check whether any protective tape remains on the SLA Is there tape remaining on the SLA Remove the tape Troubleshooting complete Note Do not forget to check for and peel off any tap...

Page 524: ... for a long time It also occurs when the MC has rested in a high temperature environment for a long time Halftone image Initial Actions Check the paper transfer path Ensure there are no debris on the transfer path Troubleshooting Reference Applicable Parts Example Print Troubleshooting Procedure Step Actions and Questions Yes No 1 On a halftone image check that lines with 38 mm pitch appear in the...

Page 525: ... image Initial Actions Check the paper transfer path Ensure there are no debris on the transfer path Troubleshooting Reference Applicable Parts Example Print Troubleshooting Procedure Step Actions and Questions Yes No 1 On a halftone image check that lines with 38 mm pitch appear in the FS direction Are there lines with 38 mm appear in the FS direction Make approximately 10 to 30 printouts This di...

Page 526: ...ftover electrostatic memory on the Photoreceptor that generates thin white streaks in the FS direction on the highlight portion at the Photoreceptor Pitch Cause This problem may occur right after the replacement of Imaging CRU occurs at Halftone image quality Initial Actions Check the paper transfer path Ensure there are no debris on the transfer path Troubleshooting Reference Applicable Parts Exa...

Page 527: ...On a halftone image check that lines with 94 mm pitch appear in the FS direction Are there lines with 94 mm appear in the FS direction Make approximately 10 to 30 printouts If the fault lies with the Y M or C Drum print full color images If it is with the K Drum print either full color or black white images Troubleshooting complete ...

Page 528: ...kground Initial Actions Print on media from the RML Check the paper transfer path then perform Calibrate for Paper Ensure there are no debris in the transfer path Troubleshooting Reference Applicable Parts Example Print Troubleshooting Procedure Step Actions and Questions 1 Verify that the background level is acceptable on plain paper listed in the RML usually Xerox Color Xpressions 2 If a measure...

Page 529: ...period of time Cause This error occurs when soft block shaped clumped toner is being supplied to the Developer The lines are more visible when printing high density images Initial Actions Check the paper transfer path Ensure there are no debris on the transfer path Troubleshooting Reference Applicable Parts Example Print Toner Cartridge PL5 1 1 4 Troubleshooting Procedure Step Actions and Question...

Page 530: ... more after continuously printing low density extremely low toner consumption images thousands of times This problem is more likely to occur for K and M colors Initial Actions Check the paper transfer path Ensure there are no debris on the transfer path Troubleshooting Reference Applicable Parts Example Print Troubleshooting Procedure Step Actions and Questions 1 Clean the Upper Cover and Trimmer ...

Page 531: ... in speed changes the difference in relative speed between the Photoreceptor and the IBT Belt surface in the K color Primary Transfer section hence creating a smear distorted image Cause This occurs in the black white mode for Heavyweight Paper Initial Actions Check the paper transfer path Ensure there are no debris on the transfer path Change to Full Color mode Optimize for Speed vs Optimize for ...

Page 532: ...ons and Questions 1 Check that a 1 mm wide line in SS direction appears at the position 130 mm away from the paper lead edge Change mode from Optimize for Economy to Optimize for Speed Note This can be easily checked by printing a black halftone image that evenly covers the whole sheet in black white mode ...

Page 533: ...Cause This occurs in modes other than Transparencies Initial Actions Check the paper transfer path Ensure there are no debris on the transfer path Troubleshooting Reference Applicable Parts Example Print Troubleshooting Procedure Step Actions and Questions 1 Change the Secondary Transfer voltage setting up or down Calibrate for Paper then compare the hue to the paper with defective image 2 Use med...

Page 534: ...ger than the difference between paper resistance and toner resistance Cause This occurs when the paper that has been kept in a high humidity environment moist paper is fed Initial Actions Check the paper transfer path Ensure there are no debris on the transfer path Troubleshooting Reference Applicable Parts Example Print Troubleshooting Procedure Step Actions and Questions Yes No 1 Print using fre...

Page 535: ...the feed direction and contacts the BTR surface or bounds up and contacts the Belt Cause Toner contamination suddenly appears on the 2nd BTR or Belt background Initial Actions Check the paper transfer path Ensure there are no debris on the transfer path Troubleshooting Reference Applicable Parts Example Print Troubleshooting Procedure Step Actions and Questions Yes No 1 Run 1 sided print to check ...

Page 536: ...especially in the early mornings low humidity environment Cause Occurs on Side 2 in a low temperature and low humidity environment Initial Actions Check the paper transfer path Ensure there are no debris on the transfer path Troubleshooting Reference Applicable Parts Example Print Troubleshooting Procedure Step Actions and Questions 1 Verify that the hue on Side 2 becomes lighter when printing a h...

Page 537: ...ansfer Belt Cause This problem can occur in any environment Initial Actions Check the paper transfer path Ensure there are no debris on the transfer path Troubleshooting Reference Applicable Parts Example Print Troubleshooting Procedure Step Actions and Questions 1 Rough image or blank area in SS direction occurs for images within 10 mm including margins from the paper trail edge 2 Increase the tr...

Page 538: ...s the voltage is a little high for mono color and this causes the Transfer NIP discharge phenomenon that creates the white spots Cause Occurs on Side 2 in a low humidity environment Initial Actions Check the paper transfer path Ensure there are no debris on the transfer path Troubleshooting Reference Applicable Parts Example Print Troubleshooting Procedure Step Actions and Questions 1 Verify that ...

Page 539: ...s is likely to occur at high humidity Initial Actions Check the paper transfer path Ensure there are no debris on the transfer path Troubleshooting Reference Applicable Parts Example Print IBT Belt Cleaner Assy PL6 1 4 Troubleshooting Procedure Step Actions and Questions Yes No 1 Remove the IBT Belt Cleaner Assembly page 8 57 to check if debris exist at the tip of the Blade Clean the blade Replace...

Page 540: ...h paper that has uneven moisture content Initial Actions Check the paper transfer path Ensure there are no debris on the transfer path Troubleshooting Reference Applicable Parts Example Print Fuser Assy PL7 1 1 Troubleshooting Procedure Step Actions and Questions Yes No 1 Replace the paper with freshly unpacked paper from the RML Does the problem go away Troubleshooting complete Replace the FuserA...

Page 541: ...days without heating up is a Transparency Initial Actions Check the paper transfer path Ensure there are no debris on the transfer path Troubleshooting Reference Applicable Parts Example Print Fuser Assy PL7 1 1 Troubleshooting Procedure Step Actions and Questions Yes No 1 Check if the pitch of the streaks is 83 to 84 mm on the Heat Roll Pitch Does the problem go away after a few prints Troublesho...

Page 542: ...kely to occur in the early mornings in a high temperature and high humidity environment or when moist paper is used Initial Actions Check the paper transfer path Ensure there are no debris on the transfer path Troubleshooting Reference Applicable Parts Example Print Troubleshooting Procedure Step Actions and Questions 1 Compare with the image sample 2 Try to bring temperature and humidity within o...

Page 543: ...n image with water marking may be printed Troubleshooting Reference Applicable Parts Example Print Troubleshooting Procedure Step Actions and Questions 1 Do not turn the printer Off during high humidity conditions Leave the printer power On and set the Sleep mode to lower power consumption when the printer is not being used IQ30 ...

Page 544: ...5 60 Phaser 7500 Printer Service Manual Print Quality Troubleshooting ...

Page 545: ...6 Chapter Adjustments and Calibrations In this chapter Adjustments Calibrations ...

Page 546: ...enter 2 Release and remove the Cap hook at the left side and slide the Slide Lock Block at the right to the left 3 Install the Cap to the right side 4 Check that the Side Guide can be set at any position for non standard paper 5 3TM only Paste the Tray No Label that corresponds to the Tray number 6 Install the Tray Assembly to the printer s7500 153 Tray Set Guide Cap ...

Page 547: ...sting Block to the Registration Assembly PL15 2 14 3 Remove the Skew Adjusting Block 4 Turn the Skew Adjusting Block a small amount clockwise and reinstall it on the Registration Assembly Verify that it moves up and down a small amount 5 Re install the screws removed in step 2 through the elongated slots in the Skew Adjusting Block into their original holes in the Registration Assembly s7500 529 ...

Page 548: ...n Assembly up or down a small amount at a time to correct skew Tighten the bottom screw and make test prints to determine the effects of each incremental adjustment Continue making the adjustment until skew is acceptable a Moving the Registration Assembly up in the front will move the image counter clockwise on the paper b Moving the Registration Assembly down in the front will move the image cloc...

Page 549: ...ffset which are the sensitivity adjustment values for adjusting the ATC Sensor output Set the values in the NVM and display them on the LCD screen When the Developer has been replaced perform this process Procedure 1 Enter Service Diagnostics page 4 9 2 Scroll down the menu and select Adjustments Calibrations Press the OK button 3 Select ATC Sensor Setup and press the OK button 4 Note the current ...

Page 550: ... seen by the individual sensors Note Data cannot be adjusted within this function This is an information only Procedure 1 Enter Service Diagnostics page 4 9 2 Scroll down the menu and select Adjustments Calibrations Press OK 3 Select ADC Output Check and press OK 4 The printer starts processing with a Reading ADC Data message appears 5 Review the results to ensure there are no failures 6 Press any...

Page 551: ... the results Caution The functions of the menus described here have great effect on the print quality and operation of the machine In addition they include the adjustment functions used at shipment DO NOT change the settings unless specified otherwise in this manual Procedure 1 Enter Service Diagnostics page 4 9 2 Scroll down the menu and select Adjustments Calibrations Press OK 3 Select RegiCon C...

Page 552: ...ion they include the adjustment functions used at shipment so do not change the settings unless specified otherwise in this manual Procedure 1 Enter Service Diagnostics page 4 9 2 Scroll down the menu and select Adjustments Calibrations Press OK 3 Select RegiCon Calibration and press OK 4 The printer starts processing with a Starting Calibration message appears 5 When the process is complete the C...

Page 553: ...nter Service Diagnostics page 4 9 2 Scroll down the menu and select Adjustments Calibrations Press OK 3 Select LED EEPROM Check and press OK 4 The printer starts processing with a Starting Test message appears 5 When the process is complete the LED EEPROM Check result screen is displayed Y result is Pass Fail M result is Pass Fail C result is Pass Fail K result is Pass Fail ...

Page 554: ...6 10 Phaser 7500 Printer Service Manual Adjustments and Calibrations ...

Page 555: ...7 Chapter Cleaning and Maintenance In this chapter Service Maintenance Procedure Cleaning Maintenance ...

Page 556: ...ation of the printer and reduces the probability of having to service the printer in the future The frequency of use Average Monthly Print Volume AMPV type of paper printed on and operating environment are factors in determining how critical cleaning the machine is and how often it is necessary Record the number of sheets printed Recommended Tools Toner vacuum cleaner Clean water Clean dry lint fr...

Page 557: ...per to check for problems or defects 3 Turn the printer power Off and disconnect the power cord 4 Remove the following components before cleaning Toner Cartridges REP 1 1 page 8 9 Imaging Units REP 1 2 page 8 10 Waste Cartridge REP 1 3 page 8 12 Transfer Belt IBT Belt Unit REP 6 2 page 8 58 Fuser Assembly REP 7 1 page 8 67 Duplex Assembly REP 14 12 page 8 161 if installed Tray 1 REP 13 2 page 8 13...

Page 558: ...7500 Printer Service Manual Cleaning and Maintenance Cleaning the LED Assembly Window 1 Open the Front Door 2 Rotate the lever on the front left side to unlock it 3 Open the Imaging Unit cover s7500 406 s7500 407 ...

Page 559: ...r as it will go Do not use excessive force when pulling the cleaning rod 4 Pull the Cleaning Rod from the lower right corner of the Imaging Unit slot 5 Continue to pull the Cleaning Rod until it stops and move it all the way in and out two to three times to clean the LED Scanner 6 Repeat this step for all four Image Units 7 Close the Imaging Unit Cover 3 x s7500 408 ...

Page 560: ...Fuser cleans the Fuser Roller using blank prints Procedure 1 Enter Service Diagnostics page 4 9 2 Scroll down the menu and select Maintenance Press OK 3 Select Clean Fuser and press OK 4 The printer starts processing with a Initializing Startup message appears and three blank pages are printed ...

Page 561: ... Configuration and Error History pages diagnose and repair any problems as indicated Check the printer engine and image processor firmware fans if necessary clean dust or vacuum these areas Check cleanliness of the interior and exterior including fans if necessary clean dust or vacuum these areas Review proper printer operation using a customer file if possible Check with the customer regarding an...

Page 562: ...7 8 Phaser 7500 Printer Service Manual Cleaning and Maintenance ...

Page 563: ...f Contents Overview Maintenance Items and Consumables LED Print Head Drive NOHAD Development Transfer Fuser Xerographic Tray 2 Feeder Tray 2 1500 Sheet Feeder Option 500 Sheet Feeder Option Tray 1 MPT L H Cover Registration Exit Electrical Cover ESS Controller ...

Page 564: ...embly 8 29 REP 3 5 Main Drive Motor Assembly 8 30 REP 3 6 Retract Drive Assembly 8 31 REP 3 7 1st BTR Contact Retract Sensor 8 32 REP 3 8 Drum Deve Drive Assembly 8 33 REP 3 9 Drum Deve Drive Motor 8 35 REP 3 10 IBT Drive Motor Assembly 8 36 REP 3 11 Drum Deve Drive Motor Y M C 8 37 NOHAD 8 38 REP 4 1 Fuser Fan 8 38 REP 4 2 Rear Duct Fuser Fan Duct Rear Fuser Duct 8 39 REP 4 3 HV Fan 8 40 Developm...

Page 565: ...EP 9 15 Clutch Assy 25T One way Clutch Friction Clutch 8 88 REP 9 16 Tray Assembly 8 89 1500 Sheet Feeder Option 8 90 REP 10 1 Tray 3 4 5 Feeder Assembly Feed Out Chute 8 90 REP 10 2 Tray 3 4 5 Paper Size Sensor 8 92 REP 10 3 Tray 3 4 5 Feed Lift Up Motor 8 93 REP 10 5 Tray 3 4 5 Nudger Level Sensor Tray 3 4 5 No Paper Sensor 8 94 REP 10 7 Feed Roll Retard Roll Nudger Roll 8 95 REP 10 8 Clutch Ass...

Page 566: ...or 8 133 REP 13 5 Tray 1 Top Cover 8 134 REP 13 6 Feed Roll Retard Roll Nudger Roll 8 135 REP 13 7 Drive Roll Assembly 8 136 REP 13 8 Tray 1 Feed Out Sensor 8 137 REP 13 9 Tray 1 Nudger Position Sensor 8 138 REP 13 10 Tray 1 Paper Size Sensor 8 139 REP 13 11 Extension Tray L1 Extension Tray L2 8 141 REP 13 12 Upper Frame Assembly 8 142 REP 13 13 Drive Bracket Assembly 8 144 REP 13 14 Gear 27T Nudg...

Page 567: ...EP 18 4 HVPS Deve BCR 8 191 REP 18 5 Front Cover Interlock Switch 8 192 REP 18 6 IBT Front Cover Switch 8 193 REP 18 7 Main LVPS 8 194 REP 18 8 LV Fan 8 195 REP 18 9 GFI 8 196 REP 18 10 PWB Chassis Unit 8 197 REP 18 11 Backplane BP PWB Interface PWB 8 200 REP 18 12 MCU PWB 8 202 REP 18 13 Motor Drive MD PWB 8 204 REP 18 14 TM Relay PWB 8 205 REP 18 15 Drive Fan 8 206 Cover 8 207 REP 19 1 Front Cov...

Page 568: ... replacement of the parts For specific assemblies and parts refer to the Parts List on page 9 1 Note Always use the correct type and size screw page 8 8 Using the wrong screw can damage tapped holes Do not use excessive force to remove or install either a screw or a printer part Standard Orientation of the Printer When needed the orientation of the printer is called out in the procedure as an aid ...

Page 569: ...atic Discharge wrist strap to help prevent damaging to the sensitive electronics of the printer circuit boards 2 Turn the printer power Off and disconnect the power cord from the wall outlet 3 Disconnect all computer interface cables from the printer 4 Remove Tray 2 5 Open the Front Door Note Names of parts that appear in the removal and replacement procedures may not match the names that appear i...

Page 570: ...rew can damage tapped holes Do not use excessive force to remove or install either a screw or a printer part Posi Drive Screw Types used in the Printer Type Application Shape Characteristics Self tapping plastic 1 Silver colored 2 Screw thread is coarse compared to metal screw 3 Screw tip is thin Self tapping plastic with flange 1 Black colored 2 Screw thread is coarse compared to metal screw 3 Sc...

Page 571: ...umables Maintenance and Consumable items include the Toner Cartridges Imaging Units Waste Cartridge Fuser Assembly Transfer Roller Transfer Belt and Feed Rollers REP 1 1 Toner Cartridge Y M C K PL5 1 1 PL5 1 4 1 Open the Front Door 2 Pull the Toner Cartridge toward you to remove it s7500 450 ...

Page 572: ... Caution Do not expose the Imaging Unit to light for more than 5 minutes Cover the Imaging Unit to avoid damage Do not touch the surface of the Imaging Unit 1 Open the Front Door 2 Turn the Imaging Unit Cover latch clock wise to unlock the Imaging Unit Cover 3 Open the Imaging Unit Cover s7500 451 s7500 452 ...

Page 573: ...Phaser 7500 Printer Service Manual 8 11 Service Parts Disassembly 4 Pull the Imaging Unit out toward the front of the printer and remove the Imaging Unit 1 2 3 4 s7500 453 ...

Page 574: ...e Manual Service Parts Disassembly REP 1 3 Waste Cartridge PL8 2 19 1 Open the Front Door 2 Pull the Waste Cartridge latch toward you to unlock the Waste Cartridge 3 Slide the Waste Cartridge out from the printer s7500 454 s7500 455 ...

Page 575: ...7500 Printer Service Manual 8 13 Service Parts Disassembly REP 1 4 Memory Card PL35 1 8 1 Loosen 2 screws that secure the Image Processor I P Board 2 Pull the I P Board out from the printer s7500 456 s7500 457 ...

Page 576: ...8 14 Phaser 7500 Printer Service Manual Service Parts Disassembly 3 Release the 2 clips that secure the memory card and slide it out from the I P Board s7500 458 ...

Page 577: ...5 Service Parts Disassembly REP 1 5 Configuration Chip PL35 1 11 1 Remove 1 screw that secures the Configuration Card holder 2 Push the Configuration Card toward the rear of the printer and pull it out from the I P Board s7500 459 s7500 460 ...

Page 578: ...00 Printer Service Manual Service Parts Disassembly REP 1 6 Productivity Kit Hard Drive PL35 1 9 1 Loosen 2 screws that secure the Image Process I P Board 2 Pull the I P Board out from the printer s7500 456 s7500 457 ...

Page 579: ...00 Printer Service Manual 8 17 Service Parts Disassembly 3 Disconnect the wiring harness connectors 4 Release the 4 clips that secure the Hard Disk Drive 5 Lift the Hard Disk Drive straight up 1 2 2 1 s7500 461 ...

Page 580: ... REP 19 1 page 8 207 3 Remove the ATC Sensor Board REP 5 6 page 8 52 4 Remove the Waste Toner Pipe Assembly REP 8 6 page 8 75 5 Remove the Deve Plate Assembly REP 5 4 page 8 49 6 Remove the Developer Housing Assembly K REP 5 5 page 8 50 Note Do not apply force to the LPH positioning pin 7 Remove the screw silver 6mm that secures the LPH Unit K 8 Pull and raise the LPH Unit K to remove it s7500 073...

Page 581: ... When installing the LPH Unit insert the lever horizontally If the lever is not horizontal when inserted it may not be able to go all the way in or even end up being inserted wrongly When replacing the LPH Unit make sure to remove the protective cover tape before installing s7500 077 ...

Page 582: ...M Y K REP 2 1 page 8 18 2 Remove 1 screw silver 6mm that secures the LPH Cleaner Guide to the LPH Unit 3 Release the LPH Cleaner tab that is hooked onto the inner side of the LPH Unit and remove the LPH Cleaner 4 Release the Guide tab that is hooked onto the LPH Cleaner and remove the LPH Cleaner s7500 074 LPH Cleaner ...

Page 583: ...mbly REP 2 3 Imaging Unit Cover PL2 1 6 1 Open the Front Door 2 Turn the Tension Lever to the left 3 Remove 2 screws silver 8mm that secure the Imaging Unit Cover 4 Open the Imaging Unit Cover to the first detent and pull it towards the front to remove s7500 075 ...

Page 584: ...t 2nd DTS REP 6 4 page 8 65 6 Remove the Drum Deve Drive Assembly REP 3 8 page 8 33 7 Remove 2 screws silver 8mm that secure the Harness Guide and release the Harness Guide by sliding it upwards 8 Disconnect the wiring harness connector that is connected to the LPH Rear PWB 9 Slightly pull out the LPH Unit refer to REP 2 1 page 8 18 Do not remove the LPH 10 Lift the latch on the flat cable and rel...

Page 585: ...bly PL2 2 1 1 Remove the Drum Deve Drive Assembly REP 3 8 page 8 33 2 Remove the Takeaway Clutch REP 15 1 page 8 172 3 Disconnect the 4 wiring harness connectors that are connected to the LPH Rear PWB 4 Remove the 4 wiring harnesses from the Cable Holders of the LPH Cable Assembly s7500 078 ...

Page 586: ...o the Frame 7 Release the 3 clamps that secure the LPH Cable Assembly to the Frame 8 Remove the LPH Cable Assembly from the Cable Holders 9 Release the latches on the Cable Supports and remove the Cable Supports s7500 079 Cable Support Release the latch from the rear and push the Cable Support toward the front to remove it Push the latch toward the back to release the Cable Support Cable Clamp Cab...

Page 587: ...bles from the 4 connectors that connect the LPH Cable Assembly 11 Remove 2 screws silver 6mm that secure the Cable Holder of the LPH Cable Assembly and remove the LPH Cable Assembly 12 Remove the Cable Guide from the LPH Cable Assembly s7500 080 LED Print Head Cable Assembly Cable Guide ...

Page 588: ... for the Fuser to cool before removing the Fuser 1 Remove the Fuser Assembly REP 7 1 page 8 67 2 Remove the Top Cover REP 19 2 page 8 211 3 Remove the Spring from the Fuser Input Bracket Assembly 4 Remove the E ring that secures the Fuser Input Bracket Assembly and remove the Fuser Input Bracket Assembly 5 Slide the Fuser Input Bracket Assembly out Note Be careful not to drop the gear s7500 081 ...

Page 589: ...the Fuser Input Bracket Assembly and slide it 1 4 inch toward the front of the printer refer to REP 3 1 page 8 26 2 Remove the Spring from the Fuser Link 3 Remove the 2 E rings that secure the Fuser Link and remove the Fuser Link 4 Rotate the Fuser Link 90 counter clock wise and remove the Fuser Link s7500 082 Fuser Link Spring ...

Page 590: ...emove the Right Cover REP 19 8 page 8 219 3 Remove the PWB Chassis Unit REP 18 10 page 8 197 4 Remove the Duct Rear Fuser Fan Duct Fuser Rear Duct REP 4 2 page 8 39 5 Disconnect the 2 wiring harness connectors that are connected to the Fuser Drive Motor Assembly 6 Remove 4 screws silver 6mm that secure the Fuser Drive Motor Assembly and remove the Fuser Drive Motor Assembly s7500 083 ...

Page 591: ...emove the PWB Chassis Unit REP 18 10 page 8 197 4 Remove the IBT Belt Unit REP 6 2 page 8 58 5 Remove the Takeaway Clutch REP 15 1 page 8 172 6 Disconnect the 2 wiring harness connectors that are connected to the Main Drive Assembly 7 Remove the E ring that secures the Gear and remove the Gear 8 Remove 4 screws silver 8mm that secure the Main Drive Assembly to the printer and remove the Main Drive...

Page 592: ...or Assembly PL3 2 3 1 Remove the PWB Chassis Unit REP 18 10 page 8 197 2 Disconnect the 2 wiring harness connectors that are connected to the Main Drive Motor Assembly 3 Remove 4 screws silver 6mm that secure the Main Drive Motor Assembly and remove the Main Drive Motor Assembly s7500 085 ...

Page 593: ...r REP 19 8 page 8 219 2 Remove the PWB Chassis Unit REP 18 10 page 8 197 3 Disconnect the 2 wiring harness connectors that are connected to the Retract Drive Assembly and release the harness from the Harness Guide 4 Remove 3 screws silver 6mm that secure the Retract Drive Assembly and remove the Retract Drive Assembly s7500 086 ...

Page 594: ...ct Drive Assembly and release the harness from the Harness Guide 3 Remove 1 screw silver 6mm that secures the Harness Holder and remove the Harness Holder 4 Release the hooks that secure the 1st BTR Contact Retract Sensor and remove the 1st BTR Contact Retract Sensor from the Harness Holder Note It is not necessary to remove the PWB Chassis It is required to remove the Fan Duct to access the Senso...

Page 595: ...led on the right when seen from the rear and release the hook to remove the Harness Holder 4 Disconnect the 4 wiring harness connectors on the Drum Deve Drive Assembly that are connected to the Harness Holder which is installed on the right when seen from the front release the harness from the Retract Drive Assembly Harness Guide and release the hook to remove the Harness Holder 5 Remove 2 screws ...

Page 596: ...ve Assembly and remove the Drum Deve Drive Assembly Note When placing the Drum Deve Drive Assembly on the floor place it with its Motor section facing downwards Replacement Note Be sure to align the Alignment Pin with the hole on the Drum Deve Drive Assembly to seat the Drive Assembly in the correct position s7500 088 Hooks ...

Page 597: ... Drive Motor PL3 3 3 1 Remove the PWB Chassis Unit REP 18 10 page 8 197 2 Disconnect the 2 wiring harness connectors that are connected to the Drum Deve Drive Motor K 3 Remove 4 screws silver 6mm that secure the Drum Deve Drive Motor K and remove the Drum Deve Drive Motor K s7500 089 ...

Page 598: ...otor Assembly PL3 3 4 1 Remove the PWB Chassis Unit REP 18 10 page 8 197 2 Disconnect the 2 wiring harness connectors that are connected to the IBT Drive Motor Assembly 3 Remove 4 screws silver 6mm that secure the IBT Drive Motor Assembly and remove the IBT Drive Motor Assembly s7500 462 ...

Page 599: ...otor Y M C PL3 3 5 1 Remove the PWB Chassis Unit REP 18 10 page 8 197 2 Disconnect the 2 wiring harness connectors that are connected to the Drum Deve Drive Motor Y M C 3 Remove 4 screws silver 6mm that secure the Drum Deve Drive Motor Y M C and remove the Drum Deve Drive Motor Y M C s7500 090 ...

Page 600: ... REP 19 6 page 8 217 2 Disconnect the wiring harness connector that is connected from the Fuser Fan and remove it from the Harness Guide 3 Remove 2 screws silver Tapped 32mm that secure the Fuser Fan to the Duct and remove the Fuser Fan Replacement Note Be sure the labeled side of the Fan faces the rear of the printer s7500 092 Fuser Fan Label ...

Page 601: ...PWB Chassis Unit REP 18 10 page 8 197 4 Release the 2 hooks that secure the Duct Rear and remove the Duct Rear Release the top latch first in order to release the bottom latch 5 Remove 1 screw silver 6mm that secures the Fuser Fan Duct and remove the Fuser Fan Duct 6 Remove 1 screw silver 6mm that secures the Rear Fuser Duct release the hook that is attached to the Rear Upper Frame and remove the ...

Page 602: ...the GFI Chassis is to be removed with the harness still connected do not apply excessive force when performing the next step 4 Remove 2 screws silver 6mm that secure the GFI Chassis and remove the GFI Chassis 5 Remove 2 screws silver 6mm that secure the Bracket release the harness from the 3 clamps and remove the Bracket 6 Disconnect the wiring harness connector that is connected to the Duct Assem...

Page 603: ...rew silver 6mm that secures the Duct Assembly 8 Turn the Duct Assembly 90 sideways while pulling it gently towards you and pull out the Duct Assembly outlet from the Frame hole then turn the Duct Assembly upwards and remove the Duct Assembly s7500 095 A B A B Frame Frame View View ...

Page 604: ...ing harness connector that is connected from the HV Fan 10 Release the latch and slide the HV Fan from the Duct Assembly and remove the HV Fan Replacement Note Be sure Tray 2 is slightly pulled out if it has not been removed in order to sit the HV Fan Duct in place s7500 096 HV Fan Label ...

Page 605: ...the Top Cover Assembly REP 19 2 page 8 211 2 Remove the Right Cover REP 19 8 page 8 219 3 Remove the PWB Chassis Unit REP 18 10 page 8 197 4 Remove the HVPS 1st 2nd DTS REP 6 4 page 8 65 5 Remove the Conductor Housing Assembly REP 6 3 page 8 64 6 Squeeze and release the 4 clamps and disconnect the 4 wiring harness connectors s7500 097 ...

Page 606: ...m the clamp on the Toner Dispense Motor Assembly 8 Disconnect the 4 wiring harness connectors that are connected to the Toner Dispense Motors 9 Remove 5 screws silver 6mm that secure the Toner Dispense Motor Assembly to the printer and remove the Toner Dispense Motor Assembly s7500 098 Clamp Clamps ...

Page 607: ...REP 18 10 page 8 197 2 Remove the HVPS 1st 2nd DTS REP 6 4 page 8 65 3 Remove the Conductor Housing Assembly REP 6 3 page 8 64 4 Disconnect the wiring harness connector connecting to the Toner Dispense Motor C M Y K 5 Remove 2 screws silver 6mm that secure the Toner Dispense Motor C M Y K and remove the Toner Dispense Motor C M Y K s7500 099 ...

Page 608: ...6 1 Remove the Top Cover Assembly REP 19 2 page 8 211 2 Remove the Deve Plate Assembly REP 5 4 page 8 49 3 Raise the shutter by 90 and push it in then close the shutters 4 4 Turn the Lever counterclockwise and close the shutters 4 Service Tip Pull the Dispenser out approximately 4 and place the Dispenser on a sheet of B sized paper s7500 100 3 4 ...

Page 609: ...ion between the Developer Housing Assembly C M K and the Dispenser Pipe C M K towards you and raise it up For Y Dispenser Pipe rotate CCW approximately 30 6 Remove 3 screws silver 6mm that secure the Dispenser Pipe Assembly C M Y K and remove the Dispenser Pipe Assembly C M Y K s7500 101 ...

Page 610: ...8 48 Phaser 7500 Printer Service Manual Service Parts Disassembly 7 Separate Dispenser Pipe Assembly C M Y from Dispenser Pipe Assembly K s7500 102 Dispense Pipe Assembly Y M C Dispense Pipe Assembly K ...

Page 611: ...e Parts Disassembly REP 5 4 Deve Plate Assembly PL5 2 1 1 Remove the Front Cover Assembly and the Inner Cover Assembly REP 19 1 page 8 207 2 Remove 6 screws silver 6mm that secure the Deve Plate Assembly and remove the Deve Plate Assembly s7500 103 ...

Page 612: ...ner Cover Assembly REP 19 1 page 8 207 2 Remove the ATC Sensor Board REP 5 6 page 8 52 3 Remove the Waste Toner Pipe Assembly REP 8 6 page 8 75 4 Remove the Deve Plate Assembly REP 5 4 page 8 49 5 Raise the shutter by 90 and push it in then close the shutter if not closed 6 Turn the Lever counterclockwise and close the shutter 7 Pull the joint section between the Dispenser Pipe Assembly K and the ...

Page 613: ...er 6mm that secure the Bracket and remove the Developing Housing Bracket 9 Pull out the Developer Housing Assembly C M Y K towards you to remove Replacement Note Be sure the LED Print Head Lever is raised when installing the Developing Housing Assembly s7500 105 Developer Housing Assembly ...

Page 614: ...ly and Inner Cover Assembly REP 19 1 page 8 207 2 Disconnect the 5 wiring harness connectors that are connected to the ATC Sensor PWB and release the harness from the Harness Guide 3 Remove the wires from the guide 4 Remove 2 screws silver 6mm that secure the ATC Sensor PWB and remove the ATC Sensor PWB s7500 106 ATC Sensor Board ...

Page 615: ...Phaser 7500 Printer Service Manual 8 53 Service Parts Disassembly Replacement Note Ensure the ATC Sensor PWB is in the correct orientation s7500 484 ...

Page 616: ...r Cover Assembly REP 19 1 page 8 207 2 Remove the Deve Plate Assembly REP 5 4 page 8 49 3 Raise the shutter by 90 and push it in then close the shutter 4 Turn the Lever counterclockwise and close the shutter 5 Pull the joint section between the Developer Housing Assembly Y M C K and the Dispenser Pipe Y M C K towards you and raise it up s7500 463 11 12 ...

Page 617: ... Disassembly 6 Release the hooks of the Dispenser Pipe Y M C K and remove the Dispenser Pipe Y M C K Note The Yellow Dispenser Pipe has a longer wire hanging down into the tube s7500 107 Dispenser Pipe K Dispenser Pipe C Dispenser Pipe M Dispenser Pipe Y ...

Page 618: ...e as evenly as possible over the two augers Do Not let the developer mix accumulate heavily on the magnetic roller d Re install the Upper Cover by inserting the four tabs on the Cover into the corresponding slots of the Developer Housing and then press directly on the latches until each latches in place Press firmly until you hear a positive snap sound for each tab indicating the tab is latched 5 ...

Page 619: ...aner Assembly PL6 1 4 1 Turn the Lever of the IBT Belt Cleaner Assembly clockwise 2 Turn the Knob counterclock wise until it is free 3 Pull the IBT Belt Cleaner Assembly towards you and remove it Note When reinstalling the IBT Belt Cleaner Assembly turn the knob clockwise until it stops s7500 109 ...

Page 620: ... Imaging Unit Do not touch the IBT Belt surface 1 Remove the Imaging Unit Y M C K REP 1 2 page 8 10 2 Remove the IBT Belt Cleaner Assembly REP 6 1 page 8 57 3 Remove the KL Clip that secures the Rear Strap at the rear and remove the Rear Strap from the L H Cover Assembly 4 Use a needle nose plier to turn the Left Hand Door Support strap at the front counterclockwise by 90 and pull it towards you T...

Page 621: ...e Tension Lever and remove the Tension Lever Caution Do not remove the red screws 7 Remove 1 screw silver 8mm that secures the Front Lock Bracket and remove the Front Lock Bracket 8 Remove 1 screw silver 8mm that secures the Rear Lock Bracket and remove the Rear Lock Bracket s7500 111 s7500 112 Rear Lock Bracket Red Screw Red Screw Front Lock Bracket ...

Page 622: ...too far to prevent from dropping the IBT Belt Unit 10 Release the latch 11 Pull out the IBT Belt Unit by holding onto the indicated section A until the Handle at the front rear become accessible 12 Lift the IBT Belt Unit upward using the Handles at the front rear and slide the IBT Belt Unit toward you to remove it s7500 113 A Handles Latch ...

Page 623: ...e Manual 8 61 Service Parts Disassembly Replacement Note Be sure the Rear and Front Lock Brackets face in the correct position Note When replacing the IBT Belt Unit be sure to remove the Belt tension CAUTION s7500 499 s7500 500 ...

Page 624: ...ng and installing the Handle to prevent the IBT Belt Assembly from falling and breaking the IBT frame 1 Remove the KL Clips x2 from the Handle at the rear of the IBT Belt Unit and remove the Handle 2 Install the removed Handle in the position shown in the illustration and place the IBT Belt Unit upright with the Handle at the bottom s7500 114 ...

Page 625: ...on the IBT Belt Unit by reusing the screw that was removed in the previous step 5 Remove the Inlet Chute PL6 3 2 6 Remove 1 screw that secures the BUR Front Frame PL6 3 3 7 Remove the BUR Front Frame 8 Remove the Backup Roller Assembly PL6 3 4 9 Remove the IBT Belt PL6 3 6 10 Install the new IBT Belt on the assembly Make sure the reflective patch PL6 3 7 is positioned on the rear of the assembly 1...

Page 626: ...e PWB Chassis Unit REP 18 10 page 8 197 4 Remove the HVPS 1st 2nd DTS REP 6 4 page 8 65 5 Remove 2 screws silver 6mm that secure the Harness Holder and rotate the Harness Holder 6 Remove 5 screws silver 6mm and 2 screws silver 8mm that secure the Rear Upper Frame and remove the Rear Upper Frame 7 Remove 3 screws silver 6mm that secure the Conductor Housing Assembly and remove the Conductor Housing...

Page 627: ...e PWB Chassis Unit REP 18 10 page 8 197 2 Disconnect the wiring harness connector that is connected to the HVPS 1st 2nd DTS 3 Remove 5 screws silver 8mm that secure the HVPS 1st 2nd DTS to the printer 4 Lower the right side of the HVPS 1st 2nd DTS to release it from the spring that is attached to the conductor and slip off the HVPS 1st 2nd DTS holes from the conductor shafts to remove the HVPS 1st...

Page 628: ...6 Phaser 7500 Printer Service Manual Service Parts Disassembly 5 Remove 1 screw silver 8mm that secures the Bracket and slide off the PWB 2 supports from the holes to remove the HVPS 1st 2nd DTS s7500 118 ...

Page 629: ...mbly PL7 1 1 Warning The Fuser may be hot Turn the printer power Off and allow at least 5 minutes for the Fuser to cool before removing the Fuser 1 Open the Left Hand Cover Assembly Door A 2 Loosen 2 screws that secure the Fuser Assembly to the printer and remove the Fuser Assembly s7500 119 ...

Page 630: ... 1 Remove the Drum Deve Drive Assembly REP 3 8 page 8 33 2 Remove the IBT Belt Unit REP 6 2 page 8 62 3 Remove the Deve Plate Assembly REP 5 4 page 8 49 4 Remove the MOB ADC Assembly REP 18 3 page 8 189 5 From the rear of the printer remove 1 screw silver 8mm that secures the Erase Lamp Unit K s7500 120 Y M C K ...

Page 631: ...onnected to the Erase Lamp Unit K 7 Remove 2 screws silver 6mm that secure the Erase Lamp Unit K and remove the Erase Lamp Unit K Replacement Note Be sure to align the rear of the Erase Lamp Unit with the pin Slightly move the Erase Lamp Unit left and right to sit the pin unit in place s7500 121 Pin Locations s7400 501 ...

Page 632: ...REP 3 8 page 8 33 2 Remove the IBT Belt Unit REP 6 2 page 8 58 3 Remove the Deve Plate Assembly REP 5 4 page 8 49 4 Remove the Dispenser Pipe Y M C REP 5 7 page 8 54 5 Remove the Developer Housing Assembly Y M C REP 5 5 page 8 50 6 From the rear of the printer remove 1 screw silver 8mm that secures the Erase Lamp Unit Y M C s7500 122 Y M C K ...

Page 633: ...d to the Erase Lamp Unit Y M C 8 Remove 2 screws silver 6mm that secure the Erase Lamp Unit Y M C and remove the Erase Lamp Unit Y M C Replacement Note Be sure to align the rear of the Erase Lamp Unit with the pin Slightly move the Erase Lamp Unit left and right to sit the pin unit in place s7500 123 Pin Locations s7400 501 ...

Page 634: ...er Cover Assembly REP 19 1 page 8 207 2 Remove the Deve Plate Assembly REP 5 4 page 8 49 3 Remove 2 screws silver 6mm that secure the Bracket PL 8 1 12 and remove the Bracket 4 Unhook the spring that is attached to the Bracket 5 Turn the Handle Lock Lever by 90 move it upwards and remove the Handle Lock Lever s7500 124 s7500 125 Handle Lock Lever ...

Page 635: ... screws silver 6mm that secure the T shaped Frame to the printer and remove the T shaped Frame 4 Disconnect the wiring harness connectors that are connected to the 2 sensors and remove the cable 5 Release the wiring harness Clamp from the Bottle Guide Assembly 6 Remove 4 screws silver 6mm that secure the Bottle Guide Assembly to the printer and remove the Bottle Guide Assembly s7500 126 Bottle Gui...

Page 636: ...3 page 8 12 2 Remove the Right Cover REP 19 8 page 8 219 3 Disconnect the wiring harness connectors that are connected to the 2 sensors 4 Remove 2 screws silver Tapped 8mm that secure the Sensor Bracket Assembly and remove the Sensor Bracket Assembly 5 Release the hooks that secure the sensors and remove the sensors s7500 127 Waste Toner Bottle Position Sensor Waste Toner Bottle Full Sensor ...

Page 637: ...07 2 Remove the ATC Sensor PWB REP 5 6 page 8 52 3 Lift the shutters 4 by 90 and push them in then close the shutters 4 Turn the Lever counterclockwise and close the shutter Caution The Waste Toner Pipe Assembly is fragile Be careful when installing the L H screw 5 Remove 3 screws silver 6mm that secure the Waste Toner Pipe Assembly and remove the Waste Toner Pipe Assembly s7500 128 3 4 ...

Page 638: ...e 8 33 2 Remove the Sensor Bracket Assembly REP 8 11 page 8 80 3 Remove the KL Clip that secures the Gear and remove the Gear 4 Remove the Sleeve Bearing 5 Open the Clamp and remove the white and black wires going to the GF1 6 Remove 2 screws silver 6mm that secure the Agitator Motor Assembly and remove the Agitator Motor Assembly s7500 129 Agitator Motor ...

Page 639: ...ts Disassembly REP 8 8 Agitator Motor PL8 2 7 1 Remove the PWB Chassis Unit REP 18 10 page 8 197 2 Remove the Sensor Bracket Assembly REP 8 11 page 8 80 3 Remove 2 screws silver 6mm that secure the Agitator Motor and remove the Agitator Motor s7500 130 ...

Page 640: ...194 4 Release the one tab hook of the Harness Holder and rotate the Holder clockwise to remove it 5 Remove 2 screws silver 6mm that secure the Gear Bracket Assembly 6 Remove the KL Clip at the rear of the Gear Bracket Assembly and the E Clip that secures the Gear 7 Pull the Gear Bracket Assembly towards the front to remove it and remove the 2 Gears from the rear Replacement Note The HVPS cable is ...

Page 641: ...haft Assembly PL8 2 12 1 Remove the Gear Bracket Assembly REP 8 9 page 8 78 2 Remove the KL Clip that secures the Gear and remove the Gear 3 Remove the Sleeve Bearing 4 Shift the Drive Shaft Assembly to the rear temporarily and remove the Drive Shaft Assembly from the front s7500 133 ...

Page 642: ...s Unit REP 18 10 page 8 197 2 Disconnect the 2 wiring harness connectors that are connected to the Sensor Bracket Assembly and the Agitator Motor Assembly 3 Remove the wiring harness from the Sensor Bracket Assembly 4 Remove 2 screws silver 6mm that secure the Sensor Bracket Assembly and remove the Sensor Bracket Assembly s7500 134 ...

Page 643: ...L8 2 16 1 Remove the Top Rear Cover and the Rear Cover REP 19 6 page 8 217 2 Remove the PWB Chassis Unit REP 18 10 page 8 197 3 Remove the Sensor Bracket Assembly REP 8 11 page 8 80 4 Release the hooks that secure the Auger Lock Sensor and remove the Auger Lock Sensor s7500 135 Auger Lock Sensor ...

Page 644: ...6 1 Remove the Tray Assembly 2 Disconnect the wiring harness connector P J101 that is connected to the Tray 2 Paper Size Sensor 3 Remove 1 screw silver 8mm that secures the Tray 2 Paper Size Sensor to the printer 4 Remove the Tray 2 Paper Size Sensor from the hook at the installation section s7500 136 Tray 1 Paper Size Sensor ...

Page 645: ...ear do not force it to move because that is already the correct position 2 Pull the tray out a few inches 3 Slide the inner upper when seen from the Tray Assembly insertion opening Chute towards the rear until it stops 4 Release the 2 clamps that secure the harness that is connected to the Tray 2 Feeder Assembly and disconnect the wiring harness connectors 5 Remove the 2 screws silver 8mm that sec...

Page 646: ...sembly 6 Pull out the front side of the Tray 2 Feeder Assembly towards you to remove the Tray 2 Feeder Assembly from the printer 7 Loosen 1 screw silver 8mm that secures the Chute Assembly and remove the Chute Assembly from the Tray 1 Feeder Assembly s7500 145 ...

Page 647: ...otor PL9 4 3 1 Remove the Feeder Assembly REP 9 9 page 8 83 2 Disconnect the wiring harness connector that is connected to the Tray 2 Feed Lift Up Motor 3 Remove 2 screws silver 6mm that secure the Tray 2 Feed Lift Up Motor to the Feeder Assembly and remove the Tray 2 Feed Lift Up Motor s7500 146 ...

Page 648: ...the Tray 2 Feeder Assembly and remove the Tray 1 Nudger Level Sensor 3 Disconnect the wiring harness connector P J107 that is connected to the Tray 2 Nudger Level Sensor 4 Release the 3 hooks that secure the Tray 2 No Paper Sensor to the Tray 2 Feeder Assembly and remove the Tray 2 No Paper Sensor 5 Disconnect the wiring harness connector P J106 that is connected to the Tray 2 No Paper Sensor s750...

Page 649: ...per Chute looking from the Tray Assembly insertion opening towards you until it stops 3 Release the hook of the Feed Roll Retard Roll Nudger Roll pull out the Roll from the Shaft and remove it Replacement Note If you find it difficult to reassemble the parts at the base of each Roll remove the Tray 1 Feeder Assembly to perform the reassembly REP 9 9 page 8 83 s7500 150 s7500 464 ...

Page 650: ...25T One way Clutch Friction Clutch PL9 5 14 PL9 5 15 PL9 5 19 1 Remove the Tray 1 Feeder Assembly REP 9 9 page 8 83 2 Remove the Feed Roll Retard Roll Nudger Roll REP 9 14 page 8 87 3 Pull off each Clutch to remove it s7500 151 Gear 25 Friction Clutch One Way Clutch Clutch Assy 25T Spacer ...

Page 651: ...rts Disassembly REP 9 16 Tray Assembly PL9 1 5 PL10 1 4 PL11 1 3 1 Pull out the Tray Assembly until it can go no further then raise it slightly to remove it Replacement Note When replacing the Tray Assembly be sure to set the Guide positions s7500 152 ...

Page 652: ...hen seen from the Tray Assembly insertion opening Chute towards the rear until it stops 3 Release the clamp that secures the wiring harness that is connected to the Feeder Assembly and disconnect the wiring harness connectors P J661 P J669 4 Remove 2 screws silver 8mm that secure the Feeder Assembly to the Tray Module 3T 5 Pull out the front side of the Feeder Assembly towards you to remove the Fe...

Page 653: ...er 7500 Printer Service Manual 8 91 Service Parts Disassembly 6 While pressing the right and left Arms on the Feed Out Chute remove the boss from the installation hole to remove the Feed Out Chute s7500 155 ...

Page 654: ...0 1 Remove the Tray Assembly from the Tray Module 3T 2 Disconnect the wiring harness connector P J101 that is connected to the Paper Size Sensor 3 Remove 1 screw silver 8mm that secures the Paper Size Sensor to the Tray Module 3T 4 Remove the Paper Size Sensor from the hooks at the installation section s7500 156 Paper Size Sensor ...

Page 655: ...Note The following steps are only applicable for the middle and lower Feeder Assemblies 3 Remove 1 screw silver 8mm that secures the Bracket and remove the Bracket 4 Disconnect the wiring harness connector P J221 that is connected to the Feed Lift Up Motor 5 Remove 2 screws silver 6mm that secure the Feed Lift Up Motor to the Feeder Assembly and remove the Feed Lift Up Motor s7500 157 Feed Lift Up...

Page 656: ...lease the 3 hooks that secure the Nudger Level Sensor to the Feeder Assembly and remove the Nudger Level Sensor 4 Disconnect the wiring harness connector P J107 that is connected to the Nudger Level Sensor 5 Release the 3 hooks that secure the No Paper Sensor to the Feeder Assembly and remove the No Paper Sensor 6 Disconnect the wiring harness connector P J106 that is connected to the No Paper Sen...

Page 657: ...ray Assembly insertion opening Chute towards you until it stops 3 Release the hook of the Feed Roll Retard Roll Nudger Roll pull out the Roll from the Shaft and remove it Replacement Note Be sure to reassemble the Rollers as in the illustration If you find it difficult to reassemble the parts at the base of each Roll remove the Feeder Assembly to perform the reassembly refer to REP 10 1 page 8 90 ...

Page 658: ...n Clutch PL10 4 14 PL10 4 15 PL10 4 19 1 Remove the Tray Assembly from the 1500 Sheet Feeder 2 Remove the Feeder Assembly REP 10 1 page 8 90 3 Remove the Feed Roll Retard Roll Nudger Roll REP 10 7 page 8 95 4 Pull off each Clutch to remove it s7500 151 Gear 25 Friction Clutch One Way Clutch Clutch Assy 25T Spacer ...

Page 659: ...Cover Assembly REP 10 19 page 8 107 2 Disconnect the 4 wiring harness connectors P J541 P J548 P J550 and P J551 that are connected to the Tray Module PWB 3 Remove 6 screws silver 8mm that secure the Tray Module PWB to the Tray Module 3T and remove the Tray Module PWB s7500 161 P J541 P J542 P J550 P J551 P J548 P J549 ...

Page 660: ...ts Disassembly REP 10 10 Gear 34T Gear 26T Gear 39T PL10 9 2 PL10 9 3 PL10 9 4 1 Remove the Rear Cover Assembly REP 10 19 page 8 107 2 Remove the TM Takeaway Motor REP 10 11 page 8 99 3 Slide the Gears out to remove s7500 162 Gear 34T Gear 26T Gear 39T ...

Page 661: ...8 107 2 Disconnect the wiring harness connector P J226 that is connected to the TM Takeaway Motor and release the harness from the clamps 3 Remove 4 screws silver 8mm that secure the TM Takeaway Motor to the Tray Module 3T 4 Release the hook of the TM Takeaway Motor from the square hole of the Tray Module 3T and remove the TM Takeaway Motor s7500 163 ...

Page 662: ... connects the Cover to the Tray Module 3T 3 Remove 2 screws silver 8mm that secure the Cover to the Tray Module 3T and remove the Cover 4 Disconnect the wiring harness connector P J104 that is connected to the Tray Module L H Cover Switch 5 Release the 2 hooks that secure the Tray Module L H Cover Switch to the Cover and remove the Tray Module L H Cover Switch s7500 164 Tray Module L H Cover Switc...

Page 663: ...mbly to the Tray Module 3T and remove the Chute Assembly 3 Disconnect the wiring harness connector P J112 that is connected to the Feed Out Sensor 4 Release the 3 hooks that secure the Feed Out Sensor to the Chute Assembly and remove the Feed Out Sensor 5 Unhook the spring that is attached to the Chute Assembly 6 Open the 2 installation sections that secure the Actuator to the Chute and remove the...

Page 664: ...0 15 page 8 103 2 Disconnect the wiring harness connector P J108 that is connected to the Feed Out Sensor 3 Remove 1 screw silver 8mm that secures the Sensor Guide to the Tray Module 3T and remove the Sensor Guide 4 Release the 4 hooks that secure the Feed Out Sensor to the Sensor Guide and remove the Feed Out Sensor s7500 166 Feed Out Sensor ...

Page 665: ...Tray Module 3T and remove the Chute 2 Remove the KL Clip that secures the T A Roll to the Tray Module 3T Note Be careful not to drop the Sleeve Bearing when performing the following step 3 Slide the T A Roll to the rear to remove the front Sleeve Bearing from the hole and then tilt the front side of the T A Roll towards you to remove the T A Roll s7500 167 Chute Take Away Roller 3 ...

Page 666: ...Disassembly REP 10 16 Left Hand Cover Assembly PL10 12 1 1 Open the Left Hand Cover Assembly 2 Remove 4 screws silver Tapped 8mm that secure the Left Hand Cover Assembly to the Bracket Assembly x2 locations and remove the Left Hand Cover Assembly s7500 168 ...

Page 667: ...e PL10 12 2 PL10 12 3 PL10 12 11 1 Remove the Left Hand Cover Assembly REP 10 16 page 8 104 2 Release the spring 3 Remove 1 screw silver Tapped 8mm that secures the hook and remove the hook while pulling on the latch 4 Pull off the latch from the handle to remove it s7500 169 Hook Handle Latch ...

Page 668: ... PL10 12 10 1 Remove the Left Hand Cover Assembly REP 10 16 page 8 104 2 Remove 7 screws silver Tapped 8mm that secure the Left Hand Chute and remove the Left Hand Chute from the Left Hand Cover Replacement Note Be sure to install the 7 screws in the correct places s7500 170 LH Cover LH Chute ...

Page 669: ... 107 Service Parts Disassembly REP 10 19 Rear Cover Assembly PL10 13 11 1 Remove 5 screws silver 8mm that secure the Rear Cover Assembly to the Tray Module 3T 2 Lift the Rear Cover Assembly and remove it from the Tray Module 3T s7500 171 ...

Page 670: ...Tray Assembly from the Tray Module 3T 2 Remove 2 screws silver Tapped 8mm that secure the Top Cover to the Tray Module 3T 3 Remove the Top Cover from the Tray Module 3T 4 Remove 2 screws silver Tapped 8mm that secure the Foot Cover to the Tray Module 3T 5 Remove the Foot Cover from the Tray Module 3T s7500 172 Foot Cover Top Cover ...

Page 671: ...sembly REP 10 21 Left Cover PL10 13 4 1 Remove the Left Hand Cover Assembly REP 10 16 page 8 104 2 Remove 2 screws silver 8mm that secure the Left Cover to the Tray Module 3T 3 Release the 4 hooks of the Left Cover and remove it from the Tray Module 3T s7500 173 ...

Page 672: ...mbly REP 10 22 Right Cover PL10 13 5 1 Remove the Tray Module 3T REP 10 23 page 8 111 2 Remove 2 crews silver 8mm that secure the Right Cover to the Tray Module 3T 3 Release the 7 hooks of the Right Cover and remove it from the Tray Module 3T s7500 174 Right Cover ...

Page 673: ...techniques when moving the printer refer to Moving the Printer on page xxvii 1 Remove the Tray Assembly from the printer 2 Release the clamp and remove the harness 3 Disconnect the wiring harness connector that connects the Tray Module 3T to the printer 4 Remove the 2 Docking screws at the front that connect the Tray Module 3T to the printer lift up the printer and remove the Tray Module 3T s7500 ...

Page 674: ...ssembly insertion opening Chute towards the rear until it stops 3 Remove 1 screw silver 8mm that secures the Bracket Assembly and remove the Bracket Assembly 4 Release the clamps that secure the wiring harness that is connected to the Tray 3 Feeder Assembly STM and disconnect the wiring harness connectors P J661 P J669 5 Remove 3 screws silver 8mm that secure the Tray 3 Feeder Assembly STM to the ...

Page 675: ...500 Printer Service Manual 8 113 Service Parts Disassembly 7 Loosen 1 screw silver 8mm that secures the Feed Out Chute and remove the Feed Out Chute from the Tray 3 Feeder Assembly STM s7500 177 Feed Out Chute ...

Page 676: ...embly from the Tray Module 1T 2 Disconnect the wiring harness connector P J101 that is connected to the Tray 3 Paper Size Sensor 3 Remove 1 screw silver 8mm that secures the Tray 3 Paper Size Sensor to the Tray Module 1T 4 Remove the Tray 3 Paper Size Sensor from the hooks at the installation area s7500 178 Tray 3 Paper Size Sensor ...

Page 677: ...move the Tray 3 Feeder Assembly STM REP 11 1 page 8 112 2 Disconnect the wiring harness connector P J221 that is connected to the Feed Lift Up Motor 3 Remove 2 screws silver 6mm that secure the Feed Lift Up Motor to the Tray 3 Feeder Assembly STM and remove the Feed Lift Up Motor s7500 157 Feed Lift Up Motor Bracket ...

Page 678: ...3 hooks that secure the Nudger Level Sensor to the Tray 3 Feeder Assembly STM and remove the Nudger Level Sensor 4 Disconnect the wiring harness connector P J107 that is connected to the Nudger Level Sensor 5 Release the 3 hooks that secure the No Paper Sensor to the Tray 3 Feeder Assembly STM and remove the No Paper Sensor 6 Disconnect the wiring harness connector P J106 that is connected to the ...

Page 679: ...from the Tray Assembly insertion opening Chute towards you until it stops 3 Release the hook of the Feed Roll Retard Roll Nudger Roll pull out the Roll from the Shaft and remove it Replacement Note Be sure to reassemble the Rollers as in the illustration If you find it difficult to reassemble the parts at the base of each Roll remove the Feeder Assembly to perform the reassembly REP 11 1 page 8 11...

Page 680: ...sy 28T One Way Clutch Friction Clutch PL10 4 14 PL10 4 15 PL10 4 19 1 Remove the Tray Assembly from the Tray Module 1T 2 Remove the Feed Retard Nudger Rollers REP 11 7 page 8 117 3 Pull off each Clutch to remove it s7500 151 Gear 25 Friction Clutch One Way Clutch Clutch Assy 25T Spacer ...

Page 681: ...2 Disconnect the wiring harness connector P J224 that is connected to the STM T A Motor Assembly and release the harness from the clamp 3 Remove 2 screws silver 8mm that secure the STM T A Motor Assembly to the Tray Module 1T 4 Release the shaft of the STM T A Motor Assembly from the hole of the Tray Module 1T and remove the STM T A Motor Assembly s7500 180 ...

Page 682: ...11 5 4 1 Remove the Rear Cover STM REP 11 17 page 8 127 2 Disconnect the 4 wiring harness connectors P J541 P J548 P J550 and P J551 that are connected to the STM PWB 3 Remove 4 screws silver 8mm that secure the STM PWB to the Tray Module 1T and remove the STM PWB s7500 181 P J548 P J541 P J551 P J550 ...

Page 683: ...1 14 page 8 124 2 Disconnect the wiring harness connector P J108 that is connected to the Tray 3 Feed Out Sensor 3 Remove 1 screw silver 8mm that secures the Sensor Guide to the Tray Module 1T and remove the Sensor Guide 4 Release the 4 hooks that secure the Tray 3 Feed Out Sensor to the Sensor Guide and remove the Tray 3 Feed Out Sensor s7500 182 P Jxxx ...

Page 684: ... Cover Assembly STM PL11 6 6 1 Remove the Left Cover STM REP 11 16 page 8 126 2 Open the L H Cover Assembly STM and remove the KL Clip 3 Slide the L H Cover Assembly STM to the rear to release the front boss then release the rear boss to remove the L H Cover Assembly STM s7500 183 ...

Page 685: ... Remove 1 screw silver Tapped 8mm that secures the hook and remove the hook Note When pulling out the latch in the following step you may meet some resistance at several locations When that happens slide the latch sideways until it stops and rotate it Once the resistance is gone slide it further Repeat this procedure until it is completely removed 5 Pull the latch sideways and remove the handle an...

Page 686: ... 2 Remove the KL Clip that secures the STM T A Roll Assembly to the Tray Module 1T Note When performing the following step be careful not to drop the Sleeve Bearing 3 Slide the STM T A Roll Assembly to the rear to remove the front Sleeve Bearing from the hole and then tilt the front side of the STM T A Roll Assembly towards you to remove the STM T A Roll Assembly s7500 185 STM T A Roll Assembly Ch...

Page 687: ...ock Switch PL11 6 5 1 Remove the Left Cover STM REP 11 16 page 8 126 2 Remove 1 screw silver 8mm that secures the Bracket PL 11 6 18 to the Tray Module 1T 3 Disconnect the wiring harness connector P J104 that is connected to the STM L H Cover Interlock Switch and remove the Bracket s7500 186 P Jxx ...

Page 688: ... Parts Disassembly REP 11 16 Left Cover STM PL11 7 1 1 Remove 1 screw silver 8mm that secures the Left Cover STM to the Tray Module 1T 2 Lift the Left Cover to release the 2 hooks of the Left Cover STM and remove it from the Tray Module 1T s7500 187 ...

Page 689: ...PL11 7 2 1 Remove the Docking Screw that secures the Docking Bracket and remove the Docking Bracket 2 Remove 2 screws silver 8mm that secure the Rear Cover STM to the Tray Module 1T 3 Lift the Rear Cover to release the hook of the Rear Cover STM and remove it from the Tray Module 1T s7500 188 ...

Page 690: ...Tray Module 1T 2 Remove 2 screws silver Tapped 8mm that secure the Top Cover STM to the Tray Module 1T 3 Remove the Top Cover STM from the Tray Module 1T 4 Remove 2 screws silver Tapped 8mm that secure the Foot Cover STM to the Tray Module 1T 5 Remove the Foot Cover STM from the Tray Module 1T s7500 189 Single Tray Module Top Cover Single Tray Module Foot Cover ...

Page 691: ...ving the Printer on page xxvii 1 Remove the Tray Assembly from the printer 2 Release the clamp and remove the harness 3 Disconnect the wiring harness connector that connects the Tray Module 1T to the printer 4 Remove the Docking Screw of the Docking Bracket at the rear that connect the Tray Module 1T to the printer 5 Remove 2 Docking Screws at the front that connect the Tray Module 1T to the print...

Page 692: ... REP 19 4 page 8 215 3 Open the Left Hand Cover Assembly 4 Remove the wiring harness that is connected to the Tray 1 Feeder Assembly from the 4 clamps 5 Disconnect the wiring harness connector that is connected to the Tray 1 Feeder Assembly 6 Close the Left Hand Cover Assembly Door A 7 Remove 2 screws silver 8mm that secure the Tray 1 Feeder Assembly to the printer and remove the Tray 1 Feeder Ass...

Page 693: ...move the Tray 1 Top Cover REP 13 5 page 8 134 5 Remove 1 screw silver Tapped 8mm that secures the Ground Wire and disconnect the Ground Wire 6 Disconnect the wiring harness connector that is connected from the Tray 1 Assembly and pass the harness and the Ground Wire through the hole 7 Raise the Tray 1 Assembly by 90 slide it towards the rear remove the installation holes from the 2 bosses and remo...

Page 694: ...130 2 Remove 1 screw silver Tapped 8mm that secures the Harness Holder and slide the Harness Holder towards you to remove it 3 Disconnect the wiring harness connector that is connected to the Tray 1 Feed Nudger Motor 4 Remove 2 screws silver 6mm that secure the Tray 1 Feed Nudger Motor and remove the Tray 1 Feed Nudger Motor s7500 193 MPT Tray 1 Feed Nudger Motor ...

Page 695: ... 1 Top Cover REP 13 5 page 8 134 2 Insert your finger tip into the square hole to remove the Chute see REP 13 6 page 8 135 step 2 3 Disconnect the wiring harness connector that is connected to the Tray 1 No Paper Sensor 4 Release the 3 hooks that secure the Tray 1 No Paper Sensor and remove the Tray 1 No Paper Sensor s7500 194 ...

Page 696: ...rt a Flat Head Screwdriver through the gap between the edges of the Top Cover arrow locations in the illustration to release the hook and move the Top Cover towards you and upwards to remove Replacement Note Be sure to install the Tray 1 Top Cover with the Actuator inserted into the hole s7500 195 Hooks Hooks ...

Page 697: ...l Nudger Roll PL13 3 17 PL13 4 7 1 Remove the Top Cover REP 13 5 page 8 134 2 Insert your finger tip into the square hole to remove the Chute 3 Release the hook of the Feed Roll Retard Roll Nudger Roll pull out the Roll from the Shaft and remove it s7500 196 Feed Roller Nudger Roller Retard Roller ...

Page 698: ... 2 Remove the E ring that secures the Gear 3 Remove the Gear Collar Sleeve Bearing from the tip of the Drive Roll Assembly shaft 4 Remove the E ring that secures the Sleeve Bearing from the other tip of the Drive Roll Assembly shaft and remove the Sleeve Bearing 5 Shift the Drive Roll Assembly to the rear temporarily and remove the Drive Roll Assembly s7500 197 ...

Page 699: ...page 8 130 2 Use a flat tip screwdriver to release the hook of the Sensor Plate that is located under the Tray 1 Feeder Assembly and remove the Sensor Plate 3 Disconnect the wiring harness connector that is connected to the Tray 1 Feed Out Sensor 4 Release the 3 hooks that secure the Tray 1 Feed Out Sensor and remove the Tray 1 Feed Out Sensor s7500 198 ...

Page 700: ...ess Holder towards you to remove it 3 Remove 1 screw silver Plastic Tapped 8mm and 1 screw silver 6mm that secure the Sensor Bracket Assembly and remove the Sensor Bracket Assembly You may have to rotate the gear to move the flag out of the sensor 4 Disconnect the wiring harness connector that is connected to the Tray 1 Nudger Position Sensor 5 Release the 3 hooks that secure the Tray 1 Nudger Pos...

Page 701: ...that secure the Plate together with the Ground Wire 3 Raise the right side of the Plate and remove it from the 3 hooks at the front 4 Remove the Pinion Gear 5 Remove 3 screws silver Plastic Tapped 5mm that secure the Tray 1 Paper Size Sensor and remove the Tray 1 Paper Size Sensor 6 Release the wiring harness from the Harness Guide and disconnect the wiring harness connector that is connected to t...

Page 702: ...ng the Pinion Gear align the triangular marks of the Front Rear Rack to the triangular marks on the Frame Push the Front and Rear Guide towards the center about 1 4 inch enough to clear the metal tab on the Plate Make sure the black tip of the variable resistor is in the slanted slot Note s7500 466 ...

Page 703: ...ly 2 Pull out the Extension Tray L1 until it can go no further remove the Rail at one side followed by the Rail at the other side and remove the Extension Tray L1 3 Bend the center section of the Extension Tray L2 remove the Rail at the rear followed by the Rail at the other side and remove the Extension Tray L2 s7500 201 Extension Tray L1 Extension Tray L2 ...

Page 704: ...y 1 Feed Nudger Motor Note When removing the Tray 1 Feed Nudger Motor Assembly in the following step be careful not to drop the Gear 29T 19T and Gear 31T 15T may drop 4 Remove 3 screws silver 6mm and Silver Plastic Tapped 8mm that secure the Tray 1 Feed Nudger Motor Assembly to the Tray 1 Feeder Assembly together with the Ground Wire and remove the Tray 1 Feed Nudger Motor Assembly 5 Remove the Ge...

Page 705: ...e Assembly to the Tray 1 Feeder Assembly and remove the Upper Frame Assembly Replacement Note When installing the Upper Frame Assembly to the Tray 1 Feeder Assembly raise the Nudger Support such that the portion of the Lock Stopper is positioned at the inner side of the Frame s7500 203 s7500 207 Frame Lock Stopper Nudger Support ...

Page 706: ...sassembly REP 13 13 Drive Bracket Assembly PL13 2 3 1 Remove the Upper Frame Assembly REP 13 12 page 8 142 2 Remove 1 screw silver Tapped 8mm that secures the Drive Bracket Assembly to the Tray 1 Feeder Assembly and remove the Drive Bracket Assembly s7500 204 ...

Page 707: ...e E ring and remove the Sleeve Bearing 3 Pull out the shaft and remove Gear 20T and Gear 27T 4 Remove the E ring and remove the Sleeve Bearing 1 5 Pull out the shaft and remove the Actuator and Gear 19T 6 Pull out and remove Sleeve Bearing 2 and the Nudger Cam from the shaft s7500 205 Gear 27T Gear 20T Shaft Sleeve Bearing s7500 206 Gear 19T Actuator Nudger Cam Shaft Sleeve Bearing 2 Sleeve Bearin...

Page 708: ...r REP 19 6 page 8 217 2 Remove the Duct Rear Fuser Fan REP 4 2 page 8 39 3 Remove 1 screw silver 6mm that secures the Bracket and remove the Bracket 4 Disconnect the wiring harness connector that is connected to the Left hand Cover Interlock Switch 5 Release the hooks that secure the L H Cover Interlock Switch and remove the Left Hand Cover Interlock Switch Rear s7500 208 ...

Page 709: ...ssembly PL14 2 1 Caution Do not touch the Roll surface of the 2nd BTR Assembly 1 Open the Left Hand Cover Assembly 2 Remove 1 screw silver 8mm that secures the Lever to the Left Hand Cover Assembly 3 Press the Lever in the direction of the arrow to remove the 2nd BTR Assembly s7500 210 ...

Page 710: ...s connected to the Left Hand Cover Assembly from the 2 clamps that secure it 4 Disconnect the wiring harness connector that is connected to the Left Hand Cover Assembly 5 Remove the KL Clip that secures the Rear Support at the rear and remove the Rear Support from the Left Hand Cover Assembly 6 Turn the Front Support at the front counterclockwise by 90 and remove the Front Support from the hole of...

Page 711: ...nch Chute Assembly be careful not to drop the spring 1 Push the Chute Assembly down towards the Cover 2 Use a flat tip screwdriver to press the right and left holders inwards to release the hooks of the Pinch Chute Assembly and remove the Pinch Chute Assembly Replacement Note When installing the Pinch Chute Assembly make sure that the springs are attached at the appropriate position s7500 212 ...

Page 712: ...ex Chute Assembly PL14 3 5 1 Unhook the spring at the rear of the Duplex Chute Assembly 2 Unscrew 1 screw silver 8 mm at the front of the Duplex Chute Assembly 3 Rotate the Duplex Chute Assembly align the boss at its front to the notch and remove the Duplex Chute Assembly s7500 213 ...

Page 713: ...ts Disassembly REP 14 6 L H Blind Cover PL14 2 13 1 Release the upper 2 hooks on the Left Hand Blind Cover to open it towards you and pull out the lower 2 hooks from the holes of the Left Hand Cover Assembly to remove the Left Hand Blind Cover s7500 214 ...

Page 714: ...7500 Printer Service Manual Service Parts Disassembly REP 14 7 Upper Chute PL14 3 15 1 Open the Left Hand Cover Assembly 2 Remove 4 screws silver 8mm that secure the Upper Chute and remove the Upper Chute s7500 215 ...

Page 715: ... 2 page 8 147 Note When removing the screws in the following step be careful not to loose the spring 2 Remove 4 screws silver 4mm that secure the 2nd BTR Housing Assembly to the 2nd Link Assembly 3 Remove 2 screws silver 6mm that secure the Front Bracket to the Left Hand Cover Assembly and remove the 2 Brackets together with the 2nd BTR Housing Assembly 4 Remove the Rear Bracket s7500 216 A A B B ...

Page 716: ...r Service Manual Service Parts Disassembly 5 Remove the Front E rings that secure the Retract Shaft Assembly 6 Shift the 3 Sleeve Bearings to remove the Retract Shaft Assembly s7500 217 Make sure the flag is out of the sensor ...

Page 717: ...d Cover Assembly may get locked when closed and cannot be opened any more In such cases it is possible to recover by turn On the power wait until the printer comes to ready and then turn Off the power When installing the 2nd BTR Housing Assembly make sure that each spring is attached at the appropriate position Replacement Note 2nd BTR Housing Assembly Rotate the CAM to the lowest position in orde...

Page 718: ...Assembly REP 14 2 page 8 147 Note When removing the screws in the following step be careful not to loose the spring 2 Remove 4 screws silver 4mm that secure the 2nd BTR Housing Assembly to the Left Hand Cover Assembly 3 Remove 2 screws silver 6mm that secure the 2 Brackets to the Left Hand Cover Assembly and remove the 2 Brackets together with the 2nd BTR Housing Assembly s7500 216 A A B B Bracket...

Page 719: ...nected to the 2nd BTR Contact Retract Sensor 5 Release the 3 hooks that secure the 2nd BTR Contact Retract Sensor and remove the 2nd BTR Contact Retract Sensor Replacement Note When installing the 2nd BTR Housing Assembly make sure that each spring is attached at the appropriate position s7500 218 A B Note Note s7500 467 ...

Page 720: ...4 4 10 Caution Do not touch the Roll surface of the 2nd BTR Assembly 1 Remove the Retract Shaft Assembly REP 14 8 page 8 153 2 Remove the wiring harness from the Harness Guide 3 Remove 4 screws silver 6mm that secure the 2nd BTR Contact Retract Motor Assembly to the Left Hand Cover Assembly and remove the 2nd BTR Contact Retract Motor Assembly s7500 219 ...

Page 721: ...arness connector that connects the 2nd BTR Contact Retract Motor to the relay connector 6 Remove 2 screws and 2 washers that secure the Motor Housing Assembly and remove the Motor Housing Assembly 7 Remove the E ring and remove the Gear 19 8 Remove 2 screws silver 4mm that secure the 2nd BTR Contact Retract Motor to the Motor Housing Assembly and remove the 2nd BTR Contact Retract Motor s7500 220 ...

Page 722: ... Disassembly REP 14 11 POB Sensor PL14 4 16 1 Open the Left Hand Cover Assembly 2 Remove 1 screw silver Tapped 8mm that secures the POB Sensor and remove the POB Sensor 3 Disconnect the wiring harness connector that is connected to the POB Sensor s7500 221 ...

Page 723: ...Service Parts Disassembly REP 14 12 Duplex Assembly PL14 1 5 1 Loosen the 2 screws that secure the Duplex Assembly to the printer 2 Tilt the Duplex Assembly towards you lift it up and release the 2 hooks to remove it from the printer s7500 209 ...

Page 724: ...4 5 6 1 Open the Duplex Cover 2 Remove 2 screws silver 8mm that secure the Latch Cover Note When removing the Lever in the following step be careful not to drop the spring 3 Release the 2 hooks that secure the Latch Cover and remove the Latch Cover together with the Lever and the spring s7500 222 Latch Cover Lever ...

Page 725: ...or Fan Gear Assembly PL14 5 8 PL14 5 9 PL14 6 22 1 Remove the Duplex Assembly REP 14 12 page 8 161 2 Remove 2 screws silver Tapped 8mm that secure the Motor Cover to the printer 3 Release the Motor Cover from the protrusion of the Inner Chute Assembly and remove the Motor Cover s7500 223 ...

Page 726: ...T 46T will drop in the following step 5 5 Remove 2 screws silver Tapped 8mm that secure the Gear Assembly to the Duplex Assembly and remove the Gear Assembly together with the Duplex Motor 6 Remove the E ring that secures the Fan to the Duplex Motor and remove the Fan 7 Remove 2 screws silver 6mm that secure the Duplex Motor to the Gear Assembly 8 Remove the Duplex Motor from the Gear Assembly s75...

Page 727: ...to the Duplex Wait Sensor 4 Release the wiring harness from the 3 hooks on the Inner Chute Assembly and move it towards the Duplex Motor side 5 Remove 2 screws silver Tapped 8mm that secure the Motor Cover to the printer 6 Release the Motor Cover from the protrusion of the Inner Chute Assembly and remove the Motor Cover 7 Remove 5 screws silver Tapped 8mm that secure the Inner Chute Assembly to th...

Page 728: ...g PL14 6 8 PL14 6 9 PL14 6 10 1 Remove the Duplex Assembly REP 14 12 page 8 161 2 Release the 3 hooks that secure the Sensor Cover to the Duplex Assembly and remove the Sensor Cover 3 Pull out the Actuator Shaft from the 2 U shaped grooves and remove the Actuator 4 Remove the Spring from the Actuator s7500 227 ...

Page 729: ...sembly 5 Release the 3 hooks that secure the Duplex Wait Sensor and remove the Duplex Wait Sensor 6 Disconnect the wiring harness connector that is connected to the Duplex Wait Sensor and remove the Duplex Wait Sensor s7500 228 Duplex Wait Sensor Spring Actuator ...

Page 730: ...Upper Chute to the Duplex Assembly and remove the Upper Chute 3 Remove the E ring that secures the Sleeve Bearing at the rear belt and remove the Sleeve Bearing 4 Remove the E ring that secures the other Sleeve Bearing and remove the Sleeve Bearing 5 While removing the belt from the pulley remove the Duplex Roller 1 from the Duplex Assembly 6 Remove the pulley from the Duplex Roller 1 s7500 229 s7...

Page 731: ...use the holder is to be removed with the Harness Holder still connected 3 Release the 2 hooks that secure the Duplex Assembly and remove the Harness Holder 4 Remove the E ring that secures the Sleeve Bearing at the rear belt and remove the Sleeve Bearing 5 Release the hook of the pulley and remove it 6 Remove the Sleeve Bearing 7 While removing the rear belt from the pulley remove the Duplex Rolle...

Page 732: ...ove the Duplex Motor REP 14 14 page 8 163 steps 2 to 5 4 Release the hook of the pulley and remove it 5 Remove the E ring that secures the Sleeve Bearing and remove the Sleeve Bearing 6 Slide the Duplex Roller 3 sideways remove the parts that secure the Sleeve Bearing and remove the Duplex Roller 3 7 Remove the Gear Assembly from the Duplex Roller 3 8 Remove the Sleeve Bearing from the Duplex Roll...

Page 733: ...move the Duplex Assembly REP 14 12 page 8 161 2 Remove the Inner Chute Assembly REP 14 15 page 8 165 3 Disconnect the wiring harness connector that is connected to the Duplex Cover Switch 4 Release the 2 hooks that secure the Duplex Cover Switch to the Duplex Assembly and remove the Duplex Cover Switch s7500 233 ...

Page 734: ...e the PWB Chassis Unit REP 18 10 page 8 197 2 Release the wiring harness from the 2 clamps on the Bracket of the Takeaway Clutch and the clamp of the printer and disconnect the wiring harness connector 3 Remove 2 screws silver 8 mm that secure the Bracket and remove the Bracket together with the Takeaway Clutch s7500 234 ...

Page 735: ...8 173 Service Parts Disassembly Replacement Note When installing the Takeaway Clutch be sure to align and insert the 4 protrusions of the Takeaway Clutch into the 4 holes on the printer and the pin goes through the Clutch fork s7500 235 ...

Page 736: ...Cover REP 19 4 page 8 215 3 Remove the Tray 1 Feeder Assembly REP 13 1 page 8 130 4 Remove the Left Hand Cover Assembly REP 14 3 page 8 148 5 Disconnect the wiring harness connector on the harness that is connected to the Regi Transport Assembly 6 Remove 2 screws deeply recessed silver 8mm that secure the Regi Transport Assembly to the printer 7 Remove the Regi Transport Assembly from the printer ...

Page 737: ...L15 2 4 1 Remove the Regi Transport Assembly REP 15 2 page 8 174 2 Disconnect the wiring harness connector on the harness that is connected to the Regi Clutch and remove the harness from the Harness Guide 3 Remove the E ring that secures the Regi Clutch and remove the Regi Clutch s7500 237 ...

Page 738: ...connect the wiring harness connectors that are connected to the 2 sensors and remove the harness from the Harness Guide 3 Remove 2 screws silver Tapped 8mm that secure the Inlet Chute Assembly and remove the Inlet Chute Assembly 4 Remove the Sensor Holder 5 Release the 4 hooks that secure the Transparency Sensor and remove the Transparency Sensor s7500 238 s7500 239 ...

Page 739: ...15 2 11 PL15 2 12 1 Remove the Regi Transport Assembly REP 15 2 page 8 174 2 Disconnect the wiring harness connectors that are connected to the 2 sensors and remove the harness from the Harness Guide 3 Remove 2 screws silver Tapped 8mm that secure the Inlet Chute Assembly and remove the Inlet Chute Assembly s7500 238 ...

Page 740: ...es the Sensor Holder and remove the Sensor Holder 5 Open the 2 installation sections that support the Actuator Shaft and remove the Actuator 6 Remove the Spring from the Actuator 7 Release the 3 hooks that secure the Regi Sensor and remove the Regi Sensor s7500 240 Spring Actuator Registration Sensor Note ...

Page 741: ... Open the Chute on the Fuser 3 Release the wiring harness that is connected to the Exit Assembly from the clamp and disconnect the wiring harness connector 4 Remove 2 screws silver 8mm that secure the Exit Assembly to the printer 5 Raise the left side of the Exit Assembly release the 3 tabs and remove the Exit Assembly s7500 241 Chute Exit Assembly ...

Page 742: ...he Pinch Roll to the Exit Assembly and remove the Pinch Roll 3 Remove the E ring at the rear release the hook and remove the Gear 24T 4 Remove the bearing at the rear 5 Remove the Ground Bearing at the front from the installation section then remove it together with the Exit Roll 6 Remove the E ring at the front then remove the Ground Bearing from the Exit Roll s7500 242 Exit Roll Pinch Roll ...

Page 743: ... 19 5 page 8 216 2 Remove 2 screws silver Tapped 10mm that secure the Motor Cover and remove the Motor Cover 3 Remove 2 screws silver 8mm that secure the Exit Motor and release the belt to remove the Exit Motor 4 Disconnect the wiring harness connector that is connected to the Exit Motor s7500 243 Exit Motor Motor Cover Belt ...

Page 744: ... Sensor Full Stack Sensor PL 17 1 19 PL17 1 26 1 Remove the Exit Cover REP 19 5 page 8 216 2 Rotate the Full Stack Actuator Assembly while lifting the rear of the assembly out of the printer Push the assembly towards the rear to remove the assembly from the bearing s7500 520 Bearing Rear ...

Page 745: ...Phaser 7500 Printer Service Manual 8 183 Service Parts Disassembly 3 Unplug the wiring harness connector 4 Release the three tabs that secures the Sensor and remove the Full Stack Sensor s7500 521 ...

Page 746: ...Disassembly Replacement Note 1 Make sure the Spring is installed with the large area of the Actuator is positioned downward towards the tray 2 Make sure the Pipe ACT Spring is installed over the Spring s7500 522 View A A Spring Full Stack Actuator s7500 523 ...

Page 747: ...Phaser 7500 Printer Service Manual 8 185 Service Parts Disassembly 3 Hook the Spring on to the Full Stack Shaft s7500 524 View B B Hook Hook ...

Page 748: ...Remove the Right Cover REP 19 8 page 8 219 3 Disconnect the 2 wiring harness connectors that are connected to the Main Power Switch Chassis Assembly 4 Remove ATC Sensor PWB REP 5 6 page 8 52 5 Remove the Waste Toner Pipe Assembly REP 8 6 page 8 75 6 Remove 2 screws silver 6mm that secure the Main Power Switch Chassis Assembly and remove the Main Power Switch Chassis Assembly s7500 244 ...

Page 749: ...vice Manual 8 187 Service Parts Disassembly Replacement Note When installing the Main Power Switch Chassis Assembly align the triangular mark of the Main Power Switch Chassis Assembly to the T mark on the Frame Note s7500 469 ...

Page 750: ...s Assembly PL18 1 3 1 Remove the Top Cover Assembly REP 19 2 page 8 211 2 Remove 1 screw silver 6mm that secures the Cam Chassis Assembly and remove the Cam Chassis Assembly Replacement Note Be sure to insert the Cam Chassis Assembly fully into the groove when installing the it s7500 245 ...

Page 751: ... to light for more than 5 minutes Cover the Imaging Unit to avoid damage Do not touch the surface of the Imaging Unit 1 Remove the Deve Plate Assembly REP 5 4 page 8 49 2 Disconnect the wiring harness connectors P J238 P J272 and P J610 3 Release the wiring harness from the clip s7500 504 Clamp P J238 P J610 P J272 Plate F Duct Assembly P2 ...

Page 752: ... 13 and remove the Process 2 Fan 5 Release the wiring harness that is connected to the MOB ADC Assembly from the clamp and disconnect the wiring harness connector 6 Remove 1 screw silver 6mm that secures the MOB ADC Assembly to the printer 7 Pull off the MOB ADC Assembly from the printer to remove it s7500 505 s7500 246 ...

Page 753: ...Remove the Right Cover REP 19 8 page 8 219 3 Remove the Bottle Guide Assembly REP 8 4 page 8 73 4 Disconnect the wiring harness connector that is connected to the HVPS Deve BCR 5 Remove 2 screws silver 6mm that secure the HVPS Deve BCR to the printer Caution Be careful not to bend the PWB when removing the PWB to prevent damaging the PWB 6 Hold onto the Bracket tabs of the HVPS Deve BCR and pull i...

Page 754: ...nit to avoid damage Do not touch the surface of the Imaging Unit 1 Remove the Front Cover Assembly and the Inner Cover Assembly REP 19 1 page 8 207 2 Remove the Right Cover REP 19 8 page 8 219 3 Disconnect the wiring harness connector that is connected to the Front Cover Interlock Switch 4 Release the hooks that secure the Front Cover Interlock Switch and remove the Front Cover Interlock Switch s7...

Page 755: ...witch PL18 1 10 1 Remove the Front Cover Assembly and the Inner Cover Assembly REP 19 1 page 8 207 2 Disconnect the wiring harness connector that is connected to the IBT Front Cover Switch 3 Release the hooks that secure the IBT Front Cover Switch and remove the IBT Front Cover Switch s7500 249 ...

Page 756: ...Cartridge REP 1 3 page 8 12 2 Remove the Right Cover REP 19 8 page 8 219 3 Remove the Bottle Guide Assembly REP 8 4 page 8 73 4 Disconnect all wiring harness connectors that are connected to the Main LVPS 5 Remove the wiring harness from the 5 clamps under the Main LVPS 6 Remove 4 screws silver 6mm that secure the Main LVPS to the printer and remove the Main LVPS Replacement Note Be sure to align ...

Page 757: ...3 Caution PWB s can be damaged by an electrostatic discharge Observe all ESD procedures to avoid component damage 1 Disconnect the wiring harness connector that is connected to the LV Fan 2 Remove 2 screw silver 6mm that secure the LV Fan to the LV Fan Bracket and remove the LV Fan s7500 251 ...

Page 758: ...18 10 page 8 197 2 Remove 2 screws silver 6mm that secure the GFI Chassis and open the GFI Chassis 3 Disconnect the 3 wiring harness connectors from the GFI 4 Remove 1 screw silver 6mm that secures the Bracket and remove the Bracket 5 Remove 2 screws silver M4 x 8mm that secure the GFI and remove the GFI s7500 252 s7500 253 ...

Page 759: ...PWB s can be damaged by an electrostatic discharge Observe all ESD procedures to avoid component damage 1 Remove the Top Rear Cover and the Rear Cover REP 19 6 page 8 217 2 Remove the Right Cover REP 19 8 page 8 219 3 Remove 4 screws silver 6mm that secure the MCU PWB Cover and remove the MCU PWB Cover s7500 254 ...

Page 760: ...ease the cable tie 6 Disconnect the 2 wiring harness connectors at the bottom of the Drive Fan 7 Release the wiring harness from the clamps 4 and the Harness Guide that are attached to the PWB Chassis Unit 8 Lift the clamp and remove the Flat Cable of the PWB Chassis Unit and lift and pull the Harness Guide together that it is attached to s7500 255 Dev Fan Connector x2 Drive Fan Release Clamp x3 G...

Page 761: ... 4 connectors on the top of the MCU PWB P416 P411 P415 and P431 10 Remove 7 screws silver 6mm that secure the PWB Chassis Unit to the printer 11 Fold a piece of paper multiple times and place it under the wires from the Motor Drive PWB 12 The chassis unit can now be rotated approximately 90 degree to gain access to the components on the rear of the printer s7500 256 ...

Page 762: ...e the Image Processor Board REP 21 1 page 8 220 3 Remove 4 screws silver 6mm that secure the MCU PWB Cover and remove the MCU PWB Cover 4 Remove 3 screws silver 6mm that secure the ESS Cover and remove the ESS Cover 5 Disconnect the wiring harness connector that is connected to the Backplane PWB 6 Remove 3 screws silver 6mm that secure the Backplane PWB disconnect the wiring harness connector that...

Page 763: ...kplane PWB be sure to remove the EEPROM from the old PWB and install it to the new PWB When installing the Backplane PWB align and insert the 2 protrusions of the Backplane PWB into the square holes on the Frame and make sure that the PWB is fully inserted into the gap of the guide section s7500 258 BP PWB ...

Page 764: ... PL18 3 6 Caution PWB s can be damaged by an electrostatic discharge Observe all ESD procedures to avoid component damage 1 Remove the Top Rear Cover and the Rear Cover REP 19 6 page 8 217 2 Remove 4 screws silver 6mm that secure the MCU PWB Cover and remove the MCU PWB Cover s7500 254 ...

Page 765: ...ct all connectors that are connected to the MCU PWB 6 Remove 6 screws silver 6mm that secure the MCU PWB to the PWB Chassis Unit 7 Shift the MCU PWB to the left disconnect the wiring harness connector that is connected to the BP PWB and remove the MCU PWB 8 Remove the EEPROM for transferring to the new PWB Replacement Note Be sure to update firmware after installing the MCU PWB s7500 259 MD PWB MC...

Page 766: ... and the Rear Cover REP 19 6 page 8 217 2 Disconnect all the wiring harness connectors that are connected to the Motor Drive PWB 3 Remove 5 screws silver 6mm that secure the Motor Drive PWB to the PWB Chassis Unit 4 Lower the Motor Drive PWB disconnect the wiring harness connector that is connected to the MCU PWB and remove the Motor Drive PWB MD PWB s7500 260 452 517 522 526 521 519 520 518 513 5...

Page 767: ...lay PWB PL18 3 11 1 Remove the Top Rear Cover and the Rear Cover REP 19 6 page 8 217 2 Disconnect the wiring harness connector that is connected to the TM Relay PWB 3 Remove 2 screws silver 6mm that secure the TM Relay PWB to the PWB Chassis Unit and remove the TM Relay PWB s7500 261 ...

Page 768: ...the Rear Cover REP 19 6 page 8 217 2 Remove the Right Cover REP 19 8 page 8 219 3 Remove the PWB Chassis Unit REP 18 10 page 8 197 4 Disconnect the wiring harness connector that connects the Drive Fan to the relay connector 5 Remove 2 screws silver 32mm that secure the Drive Fan and remove the Drive Fan s7500 262 Drive Fan Label ...

Page 769: ...ront Cover Assembly and the Inner Cover Assembly at the same time 1 Remove the Imaging Unit Y M C K REP 1 2 page 8 10 2 Remove the Toner Cartridge Y M C K REP 1 1 page 8 9 3 Remove the Waste Cartridge REP 1 3 page 8 12 4 Remove the IBT Belt Cleaner Assembly REP 6 1 page 8 57 5 Remove 2 screws silver 8mm that secure the Imaging Unit Cover 6 Open the Imaging Unit Cover part way to first detent and p...

Page 770: ...embly 8 Open the Left Hand Cover Assembly Door A 9 Remove 6 screws silver 8mm that secure the Inner Cover Assembly to the printer 10 Remove the Front Cover Assembly and the Inner Cover Assembly at the same time s7500 264 Front Cover Assembly Inner Cover Assembly ...

Page 771: ...left upwards and separate them 3 Bend the center of the Front Cover Assembly downwards to release it from the bump of the Inner Cover Assembly and then slide the Front Cover Assembly to the right to remove it 4 Remove 1 screw silver Tapped 8mm that secures the Guide Assembly PL 19 1 14 to the Front Cover Assembly and remove the Guide Assembly Front Cover Assembly Guide Assembly Strip B Strip A s75...

Page 772: ...t Y M C K REP 1 2 page 8 10 2 Remove the Toner Cartridge Y M C K REP 1 1 page 8 9 3 Remove the Waste Cartridge REP 1 3 page 8 12 4 Remove the IBT Belt Cleaner Assembly REP 6 1 page 8 57 5 Remove the Front Cover Assembly and the Inner Cover Assembly at the same time 6 Remove the Front Cover Assembly 7 Remove Strip A from the Inner Cover Assembly 8 Remove the Plate Y M C K from the Inner Cover Assem...

Page 773: ... Remove the Imaging Unit Y M C K REP 1 2 page 8 10 2 Remove the Toner Cartridge Y M C K REP 1 1 page 8 9 3 Remove the Waste Cartridge REP 1 3 page 8 12 4 Remove the IBT Belt Cleaner Assembly REP 6 1 page 8 57 5 Remove the Front Cover Assembly and the Inner Cover Assembly REP 19 1 page 8 207 6 Remove the Top Rear Cover and the Rear Cover REP 19 6 page 8 217 7 Remove the Front Left Cover REP 19 7 pa...

Page 774: ... harness of the Control Panel is still connected when removing the Control Panel in the following steps Note Check the connector beside the Main Switch by slightly lifting up the right side of the Top Cover Assembly 11 Lift up the right side of the Top Cover Assembly to disconnect the Control Panel connector release the 2 hooks in the rear and 1 hook on the left side and remove the Top Cover Assem...

Page 775: ...mbly 12 Release the 4 hooks that secure the Control Panel 13 Disconnect the wiring harness connector that is connected to the bottom of the Control Panel and remove the Control Panel Replacement Note Be careful not to pinch the Paper Weight when installing the Top Cover Assembly Be sure to connect the 2 wiring harness connectors securely prior to installing the Control Panel s7500 268 s7500 269 ...

Page 776: ...L19 2 20 1 Pull out Tray 1 2 Remove 1 screw silver 8mm at the front of the Tray 1 Feeder Assembly 3 Remove 1 screw silver 8mm that secures the Tray 1 Front Cover 4 Slightly open the front side of the Tray 1 Feeder Assembly towards you and remove the Tray 1 Front Cover s7500 270 MPT Tray 1 Front Cover ...

Page 777: ...Top Rear Cover and the Rear Cover REP 19 6 page 8 217 3 Remove 2 screws silver 8mm that secure the Left Rear Cover to the printer 4 Release the 3 hooks on the inner side of the Left Rear Cover and remove the Left Rear Cover Replacement Note Be careful not to pinch the wiring harness of the Tray 1 Feeder Assembly when installing the Left Rear Cover s7500 271 ...

Page 778: ...Cover PL19 2 5 1 Remove the Top Rear Cover and the Rear Cover REP 19 6 page 8 217 2 Remove the Front Left Cover REP 19 7 page 8 218 3 Open the Left Hand Cover Assembly Door A 4 Remove the 3 screws silver 8mm that secure the Exit Cover to the printer 5 Remove the Exit Cover s7500 272 ...

Page 779: ...ure the Top Rear Cover to the printer 3 Lift up the rear side of the Top Rear Cover release the hooks x4 at the front and remove the Top Rear Cover 4 Remove 1 screw silver 8mm that secures the Rear Cover to the printer 5 While gently lifting up the Rear Cover open the top part release the 2 hooks at the bottom left right of the Rear Cover and remove the Rear Cover s7500 273 Top Rear Cover Rear Cov...

Page 780: ...nual Service Parts Disassembly REP 19 7 Front Left Cover PL19 2 7 1 Open the Front Door 2 Remove 1 screw silver 8mm that secures the Front Left Cover 3 Release the 2 hooks of the Front Left Cover and remove the Front Left Cover s7500 274 ...

Page 781: ...Cover PL19 2 8 Warning Do not touch the aluminum heat sink and any AC voltage components 1 Pull out the Tray Assembly slightly 2 Open the Front Door 3 Remove 2 screws silver 8mm that secure the Right Cover 4 Release the 6 hooks of the Right Cover and remove the Right Cover s7500 275 ...

Page 782: ... 35 1 Image Processor Board ESS PWB PL35 1 1 1 Loosen 2 screws that secure the Image Processor Board to the PWB Chassis Unit 2 Pull out the Image Processor I P Board to remove it Replacement Note After replacing the I P Board update the firmware to the latest version s7500 456 s7500 457 ...

Page 783: ...g the Parts List General Overview LPH Drive NOHAD Development Transfer Fuser Xerographic Tray 2 Tray Module 3T Option Tray 3 4 5 Tray Module 3T Option Tray Module 1T Option Tray 1 MPT L H Cover Registration Exit Electrical Cover ESS Xerox Supplies and Accessories ...

Page 784: ...eached At that time the revision digit will be rolled Serial numbers below 10001 are reserved for XOG Final Integration Center FIC sites if reserialization is needed The nine digit serial number has the following format PPPRSSSSS PPP Three digit alphanumeric product code R Single digit numeric revision digit 0 9 To be rolled when a major product change occurs and initiated with a change request Pr...

Page 785: ...er Serial Number RXE335001 RDX Product Code for the 220V Phaser 7500 Revision Level 2 next revision level 3 Serial Number for 7500V_DN 99999 next Serial Number 35001 The serial number labels can be found at two locations of the printer Label Placement and Layout Example The Barcode label is applied inside the Left Door on the right side of the frame s7500 479 MANUFACTURED July 2009 Xerox S N RXD 1...

Page 786: ...theses The notation with X Y following a part name indicates an assembly that is made up of components X through Y For example 1 with 2 4 means part 1 consists of part 2 part 3 and part 4 An asterisk following a part name indicates the page contains a note about this part The notation NS next to a part indicates that particular part is not spared but contained in a kit or major assembly The notati...

Page 787: ...Phaser 7500 Printer Service Manual 9 5 Parts List General Overview Parts List 1 1 Parts Overview 1 of 5 s7500 001 Navi 2 1 IOT Navi 2 2 IOT PL 14 1 PL 13 1 Navi 2 3 1TM Navi 2 4 3TM ...

Page 788: ...Service Manual Parts List Parts List 1 2 Parts Overview 2 of 5 s7500 002 Navi 2 1 PL 6 2 PL 6 1 PL 8 2 PL 8 1 PL 8 2 PL 5 2 PL 7 1 PL 17 1 PL 4 1 PL 2 2 PL 9 3 PL 5 2 PL 9 1 PL 2 1 PL 19 2 PL 5 1 PL 5 2 PL 19 1 PL 15 1 PL 19 2 ...

Page 789: ...Phaser 7500 Printer Service Manual 9 7 Parts List Parts List 1 3 Parts Overview 3 of 5 s7500 003 PL 18 1 PL 4 2 PL 18 1 PL 18 1 PL 18 4 PL 18 2 PL 35 1 PL 35 2 PL 3 3 PL 3 2 PL 3 2 PL 3 1 Navi 2 2 ...

Page 790: ...9 8 Phaser 7500 Printer Service Manual Parts List Parts List 1 4 Parts Overview 4 of 5 s7500 004 PL11 7 PL11 1 PL11 1 PL11 1 PL11 7 PL11 7 PL11 7 PL11 6 PL11 1 PL11 5 PL11 5 PL11 6 Navi 2 3 ...

Page 791: ...Printer Service Manual 9 9 Parts List Parts List 1 5 Parts Overview 5 of 5 s7500 005 PL 10 1 PL 10 11 PL 10 11 PL 10 12 PL 10 1 PL 10 13 PL 10 1 PL 10 9 PL 10 9 PL 10 13 PL 10 13 PL 10 13 PL 10 13 PL 10 13 Navi 2 4 ...

Page 792: ...9 10 Phaser 7500 Printer Service Manual Parts List LPH Parts List 2 1 LPH 1 of 2 Right Front A A PL2 1 1 6 7 3 5 4 J J J R 1 3 5 4 J R 1 3 5 4 J R 1 3 5 4 J R 3 5 2 s7500 006 ...

Page 793: ... List 2 1 LPH 1 of 2 Item Description Part Number 1 Rear Holder Assembly 019K09281 2 LPH Unit items 3 5 REP 2 1 page 8 18 130K72653 3 Guide 4 LPH Cleaner REP 2 2 page 8 20 042K93520 5 LPH Assembly 6 Imaging Unit Drum Cover REP 2 3 page 8 21 011K98621 7 Label ...

Page 794: ...9 12 Phaser 7500 Printer Service Manual Parts List Parts List 2 2 LPH 2 of 2 s7500 007 Right Rear PL2 2 J J J J J P P P P 4 2 2 2 3 1 5 5 ...

Page 795: ...Printer Service Manual 9 13 Parts List Parts List 2 2 LPH 2 of 2 Item Description Part Number 1 LPH Harness Assembly 962K60144 2 Cable Holder 3 Cable Holder 4 Cable Holder 5 LPH Rear PWB REP 2 4 page 8 22 960K36951 ...

Page 796: ...9 14 Phaser 7500 Printer Service Manual Parts List Drive Parts List 3 1 Drive 1 of 3 PL3 1 2 4 11 12 1 10 J J 11 12 3 2 6 4 13 J BS 14 5 BQ BQ 8 7 s7500 008 ...

Page 797: ...items 2 5 REP 3 1 page 8 26 068K64901 2 Helical Gear 26T 3 Fuser Shaft 4 Fuser Input Bracket 5 Helical Gear 25T 6 Spring Fuser 809E74960 7 Link Fuser REP 3 2 page 8 27 012E15930 8 Spring Link 809E74950 9 10 Fuser Drive Motor Assembly items 11 12 REP 3 3 page 8 28 007K98080 11 Fuser Drive Motor 12 Gear Bracket Assembly 13 Bearing 14 Bearing ...

Page 798: ...9 16 Phaser 7500 Printer Service Manual Parts List Parts List 3 2 Drive 2 of 3 s7500 009 Right Rear PL3 2 5 22 4 J J J J BS BQ BB BC 2 17 11 18 15 5 8 20 9 18 10 18 12 21 22 19 6 14 7 16 13 3 2 3 1 ...

Page 799: ...Drive Assembly items 5 22 REP 3 6 page 8 31 007K98090 5 Retract Bracket Assembly 6 Retract Lower Bracket 7 Retract Shaft 8 Clutch Shaft 9 Helical Gear 45T 23T 10 Helical Gear 36T 11 Helical Gear 21T 12 1st BTR Contact Retract Clutch Assembly 121K40850 13 Coupling 14 Retainer 15 Cam Wheel 16 Spring 17 1st BTR Contact Retract Sensor REP 3 7 page 8 32 930W00111 18 Sleeve Bearing 19 Sleeve Bearing 20 ...

Page 800: ...9 18 Phaser 7500 Printer Service Manual Parts List Parts List 3 3 Drive 3 of 3 s7500 010 Right Rear PL3 3 J J J J 6 4 2 5 3 6 6 6 2 5 1 ...

Page 801: ...mber 1 Drum Deve Drive Assembly items 2 5 REP 3 8 page 8 33 007K98064 2 Drive Assembly 3 Drum Deve Drive Motor K REP 3 9 page 8 35 included in item 1 4 IBT Drive Motor Assembly REP 3 10 page 8 36 included in item 1 5 Drum Deve Drive Motor Y M C REP 3 11 page 8 37 included in item 1 6 Guard Gear 055E56040 ...

Page 802: ...9 20 Phaser 7500 Printer Service Manual Parts List NOHAD Parts List 4 1 NOHAD 1 of 3 PL4 1 14 7 PL 19 2 Item 24 25 6 J J J J 1 2 11 10 13 12 4 7 8 5 3 J AC s7500 011 ...

Page 803: ...m Duct 3 P1 Front Duct 4 Fuser Fan Duct REP 4 2 page 8 39 054E33892 5 Fuser Rear Duct REP 4 2 page 8 39 054E33880 6 Fuser Front Duct 054E33871 7 Fuser Fan REP 4 1 page 8 38 127K53050 8 Rear Duct REP 4 2 page 8 39 054K35121 9 10 Front Duct Assembly 11 Eliminator 12 Connector 13 Screw 14 Filter Kit item 7 PL 19 2 items 24 25 page 9 111 604K49431 ...

Page 804: ...9 22 Phaser 7500 Printer Service Manual Parts List Parts List 4 2 NOHAD 2 of 3 PL4 2 1 2 9 1 6 7 4 3 6 7 2 J 5 5 9 9 8 8 11 13 12 J 10 s7500 509 ...

Page 805: ...arts List Parts List 4 2 NOHAD 2 of 3 Item Description Part Number 1 IBT Duct Assembly items 2 9 2 Seal 3 Clamp 4 Wire Harness 5 Connector 6 Seal 7 IBT Duct 8 IBT Fan 1 2 927W00314 9 Screw 10 Plate F 11 Connector 12 Duct P2 13 P2 Fan 927W00214 ...

Page 806: ...9 24 Phaser 7500 Printer Service Manual Parts List Parts List 4 3 NOHAD 3 of 3 s7500 012 5 2 J 3 4 8 7 10 9 J ...

Page 807: ... Parts List 4 3 NOHAD 3 of 3 Item Description Part Number 1 HV Fan Assembly items 2 5 REP 4 3 page 8 40 054K34550 2 Upper Duct 3 Lower Duct 4 HV Fan 5 Connector 6 Bottom Fan Assembly items 7 10 054K 36220 7 Screw 8 Bottom Fan 9 Bottom Duct 10 Connector ...

Page 808: ...6 Phaser 7500 Printer Service Manual Parts List Development Parts List 5 1 Development 1 of 2 s7500 013 Right Front 1 17 19 15 13 10 11 12 14 8 8 J J J 7 7 6 2 3 4 10 15 9 17 19 16 PL 5 1 Q Q Q Q 6 8 5 18 ...

Page 809: ...6 Dispense Assembly 7 Toner Dispense Motor K C M Y REP 5 2 page 8 45 8 Toner CRUM Coupler Assembly K C M Y 9 Dispenser Pipe Assembly Y M C items 10 15 REP 5 3 page 8 46 094K92391 10 Guide Assembly Y M C 11 Auger Gear Y M C 12 Spring 13 Dispenser Pipe Y REP 5 7 page 8 54 052K96800 14 Dispenser Pipe M REP 5 7 page 8 54 052K96810 15 Dispenser Pipe C REP 5 7 page 8 54 052K96820 16 Dispenser Pipe Assem...

Page 810: ...Service Manual Parts List Parts List 5 2 Development 2 of 2 PL 5 2 2 3 5 10 11 15 16 11 12 14 20 2 6 21 2 7 22 2 8 23 2 9 24 20 23 PL 6 1 Item 10 6 8 7 9 3 17 1 L L 1 15 16 26 12 13 25 14 3 4 1 4Pcs 5 1 4Pcs 18 19 17 s7500 014 ...

Page 811: ...oper C See item 21 8 Developer M See item 22 9 Developer Y See item 23 10 Base Plate Assembly items 11 15 16 815K02610 11 NOHAD Thermistor Assembly items 12 14 130K71990 12 Thermo Sensor 13 Bracket 14 Connector 15 Plate CK 16 Plate YM 17 Plunger Assembly 010K91700 18 ATC PWB REP 5 6 page 8 52 960K36700 19 Bracket 20 Developer Unit Kit K items 2 6 604K48823 21 Developer Unit Kit C items 2 7 604K488...

Page 812: ...9 30 Phaser 7500 Printer Service Manual Parts List Transfer Parts List 6 1 Transfer 1 of 2 Left Front s7500 015 L AC BS AU BS AU L L 11 1 2 5 8 7 9 6 3 12 PL 6 1 5 9 4 10 PL6 3 4 PL 7 1 Item 1 13 ...

Page 813: ...ssembly items 5 9 REP 6 1 page 8 57 042K93562 IBT Belt Cleaner Assembly items 5 9 REP 6 1 page 8 57 Dell 7130 604K56800 5 Knob 6 Bearing 7 IBT Belt Cleaner 8 Spring 9 Shutter 10 IBT Belt Unit PL 6 3 page 9 34 REP 6 2 page 8 58 604K49185 11 Packaging Assembly Cushion 12 Packaging Assembly IBT 13 Maintenance Kit 110V item 4 PL 7 1 item 1 page 9 37 115R00061 Maintenance Kit 220V item 4 PL 7 1 item 1 ...

Page 814: ...e Nut 2 IBT Cleaner Guide 032E27411 3 Metal Bearing 4 IBT Front Guide 032E27610 5 Conductor 6 Actuator 120E29340 7 IBT Rear Guide 032K05310 8 Conductor Housing Assembly REP 6 3 page 8 64 848K13960 9 HVPS 1ST 2ND DTS REP 6 4 page 8 65 105E17530 10 PWB Support 11 Bracket Front Left s7500 016 AC BS BS L L L AC L J 6 1 2 8 11 10 10 1 7 5 4 3 3 PL 6 2 9 ...

Page 815: ...Phaser 7500 Printer Service Manual 9 33 Parts List Parts List 6 3 IBT Belt Unit 1 of 2 Left Front M M 6 1 4 2 3 PL 6 3 6 7 5 7 s7500 017 8 PL6 4 ...

Page 816: ...nual Parts List Parts List 6 3 IBT Belt Unit 1 of 2 Item Description Part Number 1 Handle 2 Inlet Chute 3 BUR Front Frame 4 Roll Assembly 5 IBT Belt Assembly items 6 7 064K92661 6 IBT Belt 7 TR0 Seal 8 IBT Belt Assembly PL 6 4 page 9 36 ...

Page 817: ...Phaser 7500 Printer Service Manual 9 35 Parts List Parts List 6 4 IBT Belt Unit 2 of 2 s7500 068 Left Front AQ AQ M 8 4 4 4 4 6 9 10 7 12 13 3 5 5 6 11 11 5 5 1 2 A B B A PL 6 4 7 3 1 4Pcs 1 4Pcs ...

Page 818: ...rts List Parts List 6 4 IBT Belt Unit 2 of 2 Item Description Part Number 1 1st BTR Roll 2 1st BTR Conductor 3 Tension Spring Shaft 4 Spring 5 Spring 6 Spring 7 Spring 8 Spring 9 Spring 10 Spring 11 Spring 12 Spring Adjust 13 IBT Belt Assembly ...

Page 819: ... 7 1 and Belt Cleaner Assembly REP 7 1 page 8 67 115R00061 Fuser Assembly 110V REP 7 1 and Belt Cleaner Assembly REP 7 1 page 8 67 Dell 7130 126E02830 Fuser Assembly 220V REP 7 1 and Belt Cleaner Assembly REP 7 1 page 8 67 115R00062 Fuser Assembly 220V REP 7 1 and Belt Cleaner Assembly REP 7 1 page 8 67 Dell 7130 126E02840 s7500 018 Front Left 1 PL 7 1 ...

Page 820: ...9 38 Phaser 7500 Printer Service Manual Parts List Xerographic Parts List 8 1 Xerographic 1 of 2 J J J J AC J J J 11 1 1 10 9 1 1 13 14 6 8 7 12 A A 2 3 3 2 Right Front s7500 019 PL 8 1 5 5 4 4 ...

Page 821: ... Imaging Unit Drum C M Y K REP 1 2 page 8 10 108R00861 Imaging Unit Drum C M Y K Dell 7130 077E00050 5 Erase Lamp Unit K REP 8 1 page 8 68 032K04701 Erase Lamp Unit Y M C REP 8 2 page 8 70 032K04701 6 Bracket 7 Plate 8 Harness Holder 9 Harness Holder 10 Cover 11 Handle Lock Lever REP 8 3 page 8 72 011E20901 12 Bracket 13 Spring 14 Spring 99 Kit CRUM includes items 1 3 675K82360 ...

Page 822: ... 40 Phaser 7500 Printer Service Manual Parts List Parts List 8 2 Xerographic 2 of 2 Right Front 5 9 19 8 7 12 3 18 2 4 10 11 15 16 17 13 1 B B J J J J J J BR BR BS AC A A PL 8 2 7 8 6 15 16 14 s7500 020 ...

Page 823: ...s 7 8 REP 8 7 page 8 76 068K59500 7 Agitator Motor REP 8 8 page 8 77 8 Gear Bracket Assembly 9 Gear Bracket Assembly REP 8 9 page 8 78 10 Helical Gear 29T 11 Helical Gear 31T 12 Drive Shaft Assembly REP 8 10 page 8 79 13 Helical Gear 20T 14 Sensor Bracket Assembly items 15 16 REP 8 11 page 8 80 068K58211 15 Harness Holder 16 Auger Lock Sensor REP 8 12 page 8 81 17 Sleeve Bearing 413W11660 18 Wire ...

Page 824: ...9 42 Phaser 7500 Printer Service Manual Parts List Tray 2 Tray Module 3T Option Parts List 9 1 Tray 2 Feeder Tray 2 s7500 021 Left Front PL9 1 2 3 4 1 6 7 8 9 10 11 AJ AG BS BS 1 5 8 11 12 5 PL9 2 ...

Page 825: ...Lock Block 2 Stopper 3 Roller 4 Roller 5 Tray 2 Assembly PL 9 2 page 9 45 included in item 12 6 Tray 2 Paper Size Sensor REP 9 1 page 8 82 110K12100 7 Switch Bracket 8 No 2 Tray Label 9 Label Instruction 10 Side Size Label 11 End Size Label 12 Tray 2 Kit items 1 5 8 11 675K82281 Tray 2 Kit items 1 5 8 11 Dell 7130 675K86560 ...

Page 826: ...9 44 Phaser 7500 Printer Service Manual Parts List Parts List 9 2 Tray 2 s7500 022 Left Front AC PL9 2 2 17 1 2 3 4 5 6 7 8 9 10 10 11 12 13 14 15 16 16 17 18 19 20 21 22 23 BV AB ...

Page 827: ...items 2 17 included in PL 9 1 item 12 page 9 43 2 Gear 13T 3 Gear 13T 60T 4 Gear 60T 5 Link 6 Bottom Pad 7 End Guide 8 Side Guide Front 9 Side Guide Rear 10 Pad 11 End Actuator 12 Side Actuator 13 Bottom Plate 14 Spring 15 Side Actuator 16 Roll 17 Tray 18 Front Cover 19 Lever 20 Latch 21 Spring 22 Label Max 23 Rail Cover ...

Page 828: ...ist 9 3 Tray 2 Feeder Item Description Part Number 1 Tray 2 Feeder Assembly PL 9 4 REP 9 9 page 8 83 059K55044 2 Chute Feeder Assembly items 3 8 054K35142 3 Chute 4 Pinch Guide 5 Spacer 6 Spring 7 Pinch Shaft 8 Pinch Roll s7500 069 Right Front 5 6 5 6 PL9 3 AJ AJ AJ PL9 4 3 4 8 7 3 8 2 1 ...

Page 829: ...haser 7500 Printer Service Manual 9 47 Parts List Parts List 9 4 Tray 2 Feeder Assembly 1 of 2 s7500 023 Front Right AG AG AG S BS 1 2 3 4 5 6 8 7 9 10 21 11 12 14 17 19 18 19 16 15 20 13 PL9 5 22 PL9 4 ...

Page 830: ...r REP 9 10 page 8 85 4 Rail 5 Chute 6 Tray 2 Nudger Level Sensor REP 9 12 page 8 86 930W00111 Tray 2 No Paper Sensor REP 9 12 page 8 86 930W00111 7 Actuator 8 Upper Harness Holder 9 Rear Harness Holder 10 Gear 31T 11 Spacer 12 Bearing 13 Drive Shaft 14 Gear 13T 15 Oneway Clutch 16 Oneway Gear Alternate 17 Helical Gear 25T 18 Helical Gear 29T 19T 19 Washer 20 Wire Harness Feeder 21 Spring 22 Roll A...

Page 831: ...nual 9 49 Parts List Parts List 9 5 Tray 2 Feeder Assembly 2 of 2 Front Right A A PL9 5 BS 17 16 10 11 25 5 6 21 22 18 23 7 22 20 8 13 9 24 12 BS AG AG 1 2 3 4 15 14 19 2 4 PL 13 3 Item 17 PL 13 4 Item 7 PL 14 2 Item 1 26 s7500 024 ...

Page 832: ...9 14 page 8 87 Dell 7130 675K86570 3 Nudger Roll REP 9 14 page 8 87 4 Retard Roll REP 9 14 page 8 87 5 Holder 6 Lever 7 Feed In Chute 8 Feed Shaft 9 Bearing 6 10 Sleeve Bearing 11 Helical Gear 30T 12 Nudger Support 13 Spur Gear 29T 14 Clutch Assembly 25T REP 9 15 page 8 88 15 Oneway Clutch REP 9 15 page 8 88 16 Nudger Shaft 17 Gear 25T 18 Retard Support 19 Friction Clutch REP 9 15 page 8 88 20 Spa...

Page 833: ...ist Tray 3 4 5 Tray Module 3T Option Parts List 10 1 Tray Module 3T Left Front AG AG AG BS BS BS BS BS BS AJ AJ AJ AJ AJ PL10 1 PL10 3 3 3 4 PL10 2 5 6 7 5 7 5 7 6 6 11 11 12 19 13 14 15 1 2 8 9 10 4 13 19 20 s7500 025 16 Tray 2 17 Tray 3 18 Tray 4 ...

Page 834: ...2 page 9 54 See item 20 5 Roller 6 Roller 7 Stopper 003E75430 8 Tray 3 Paper Size Sensor REP 10 2 page 8 92 110K12100 9 Tray 4 Paper Size Sensor REP 10 2 page 8 92 110K12100 10 Tray 5 Paper Size Sensor REP 10 2 page 8 92 110K12100 11 Sensor Cover 12 Bracket 13 Side Size Label 14 End Size Label 15 Label Instruction 16 Tray 3 Label 17 Tray 4 Label 18 Tray 5 Label 19 Slide Lock Block 20 Tray Assy 3TM...

Page 835: ...Phaser 7500 Printer Service Manual 9 53 Parts List Parts List 10 2 Tray 3 4 5 Left Front AC PL10 2 2 23 1 3 18 2 3 4 5 6 7 8 9 10 11 11 12 13 14 15 16 17 17 18 19 20 21 22 23 BV AB s7500 026 ...

Page 836: ... items 2 23 See PL10 1 item 20 page 9 52 2 Tray Assembly items 3 18 3 Gear 13T 4 Gear 13T 60T 5 Gear 60T 6 Link 7 Bottom Pad 8 End Guide 9 Side Guide Front 10 Side Guide Rear 11 Pad 12 End Actuator 13 Side Actuator 14 Bottom Plate 15 Spring 16 Side Actuator 17 Roll 18 Tray 19 Front Cover 20 Lever 21 Latch 22 Spring 23 Label Max ...

Page 837: ... 7500 Printer Service Manual 9 55 Parts List Parts List 10 3 Tray 3 4 5 Feeder Assembly 1 of 2 s7500 027 Front Right AG AG AG S BS 1 2 3 4 5 6 8 7 9 10 22 11 12 14 17 19 18 19 16 15 21 13 PL10 4 23 PL10 3 20 ...

Page 838: ...Chute 6 Tray 3 4 5 Nudger Level Sensor REP 10 5 page 8 94 930W00111 Tray 3 4 5 No Paper Sensor REP 10 5 page 8 95 930W00111 7 Actuator 8 Upper Harness Holder 9 Rear Harness Holder 10 Gear 31T 11 Spacer 12 Bearing 13 Drive Shaft 14 Gear 13T 15 One way Clutch 16 One Way Gear Alternate 17 Helical Gear 25T 18 Helical Gear 29T 19T 19 Washer 20 Harness Assembly Motor1 21 Harness Assembly Sensor1 22 Spri...

Page 839: ... 7500 Printer Service Manual 9 57 Parts List Parts List 10 4 Tray 3 4 5 Feeder Assembly 2 of 2 Front Right A A 23 PL10 4 BS 17 16 10 11 25 5 6 21 22 18 7 22 20 8 13 9 24 12 BS AG AG 1 2 3 4 19 15 14 s7500 028 ...

Page 840: ...d Roll REP 10 7 page 8 95 5 Holder 6 Lever 7 Feed In Chute 8 Feed Shaft 9 Bearing 6 10 Sleeve Bearing 11 Helical Gear 30T 12 Nudger Support 13 Spur Gear 29T 14 Clutch Assembly 25T Alternate REP 10 8 page 8 96 Clutch Assembly 25T Alternate REP 10 8 page 8 96 15 One way Clutch REP 10 8 page 8 96 16 Nudger Shaft 17 Gear 25T 18 Retard Support 19 Friction Clutch REP 10 8 page 8 96 20 Spacer 21 Retard S...

Page 841: ...Phaser 7500 Printer Service Manual 9 59 Parts List Parts List 10 9 Electrical s7500 033 Right Rear AJ AJ 1 2 3 4 5 6 7 8 9 10 PL10 9 4 4 ...

Page 842: ...8 97 960K43172 2 Gear 34T REP 10 10 page 8 98 3 Gear 26T REP 10 10 page 8 98 4 Gear 39T REP 10 10 page 8 98 5 TM Takeaway Motor REP 10 11 page 8 99 127K52641 6 Harness Assembly Sensor 2 7 Harness Assembly Motor 2 8 Harness Assembly I F 9 Wire Clip 10 Cap 98 Gear Kit items 2 3 4 and 3 of item 4 604K53000 99 Harness Kit items 6 7 8 604K53010 ...

Page 843: ...Phaser 7500 Printer Service Manual 9 61 Parts List Parts List 10 11 Roller Right Front A B A B AJ AJ AJ AJ AJ 6 7 8 6 7 8 11 10 12 14 16 14 14 13 13 2 1 9 9 3 5 5 15 PL10 11 5 9 4 BU BU BU s7500 034 ...

Page 844: ...80 4 Chute Assembly items 5 9 REP 10 13 page 8 101 054K34143 5 Chute 6 Tray 4 Feed Out Sensor REP 10 13 page 8 101 930W00111 Tray 5 Feed Out Sensor REP 10 13 page 8 101 930W00111 7 Actuator 8 Spring 9 Wire Harness FO 10 Sensor Guide 11 Tray 3 Feed Out Sensor REP 10 14 page 8 102 130K64121 12 Chute 13 T A Roll 4 5 REP 10 15 page 8 103 059K54382 14 Sleeve Bearing 15 Clamp 16 T A Roll 3 REP 10 15 pag...

Page 845: ...0 Printer Service Manual 9 63 Parts List Parts List 10 12 L H Cover Assembly Left Front A A PL10 12 BR AC AC AC AC AC AJ AJ 11 10 6 6 4 12 4 12 4 12 4 12 4 12 4 12 9 9 8 9 8 9 9 9 8 2 7 3 5 13 14 2 12 1 s7500 035 ...

Page 846: ...r 1 L H Cover Assembly items 2 12 REP 10 16 page 8 104 848K04310 2 Hook 3 Latch REP 10 17 page 8 105 4 Pinch Spring 5 L H Chute 6 Bracket Assembly 7 Spring 8 Pinch Shaft 9 Pinch Roll 10 L H Cover REP 10 18 page 8 106 11 Handle 12 Pinch Bearing 13 Bracket Assembly KTH U 068K55701 14 Bracket Assembly LTH L 068K55711 ...

Page 847: ...Phaser 7500 Printer Service Manual 9 65 Parts List Parts List 10 13 Cover s7500 036 Left Rear 5 7 6 6 2 3 4 1 9 10 8 10 9 10 8 10 12 14 13 AJ AJ AJ AJ AJ AJ PL10 13 12 13 11 ...

Page 848: ...P 10 20 page 8 108 848E12720 3 Foot Cover REP 10 20 page 8 108 848E12730 4 Left Cover REP 10 21 page 8 109 848E12691 5 Right Cover REP 10 22 page 8 110 848E12702 6 Docking Screw 826E31691 7 Joint Bracket 8 Caster Assembly S 9 Caster Assembly 10 Screw 11 Rear Cover Assembly items 12 13 REP 10 19 page 8 107 848K11191 12 Rear Cover 13 Blind Cover 14 Label ...

Page 849: ...Phaser 7500 Printer Service Manual 9 67 Parts List Tray Module 1T Option Parts List 11 1 Tray Module 1T s7500 037 Left Front 15 AJ BS BS AJ 1 2 2 3 4 5 6 7 8 9 10 11 12 13 14 PL11 1 3 10 13 15 16 ...

Page 850: ... Tray 3 Feeder Assembly STM REP 11 1 page 8 112 059K55532 5 Feed Out Chute 6 Sensor Cover 7 Stopper 8 Roller 9 Roller 10 Label Instruction 11 Tray 3 Label 12 Side Size Label 13 End Size Label 14 Tray 3 Paper Size Sensor 110K12100 15 Slide Lock Block 16 Tray 3 Kit STM items 3 10 13 15 604K52880 99 One Tray Module Option Complete 050K68710 One Tray Module Option Complete Dell 7130 059K76380 ...

Page 851: ... Description Part Number 1 Gear 34T 2 STM T A Motor Assembly REP 11 9 page 8 97 127K52891 3 Clamp 4 STM PWB REP 11 10 page 8 98 960K32325 5 Harness Assembly Sensor2 STM 6 Harness Assembly Motor2 STM 7 Harness Assembly I F STM 99 Harness Kit items 5 6 7 604K53020 Right Rear 5 6 7 AJ AJ PL11 5 1 2 3 4 s7500 041 ...

Page 852: ... 70 Phaser 7500 Printer Service Manual Parts List Parts List 11 6 L H Cover Assembly Roller s7500 042 Front Left A A PL11 6 7 15 6 1 2 3 4 5 7 8 15 9 10 11 12 13 14 13 14 16 17 18 AJ AJ AJ AJ AC BU BU BV ...

Page 853: ...P 11 11 page 8 121 130K64121 4 Chute 5 STM L H Cover Assembly Interlock Switch REP 11 15 page 8 125 848K07080 6 L H Cover Assembly STM items 7 15 REP 11 12 page 8 122 848K07102 7 L H Cover STM 8 Shaft Pinch 9 Handle 10 Latch REP 11 13 page 8 123 11 Hook 12 Spring 13 Pinch Spring 14 Pinch Bearing 15 Pinch Roll 16 STM T A Roll Assembly REP 11 14 page 8 124 17 Sleeve Bearing 18 Bracket ...

Page 854: ...9 72 Phaser 7500 Printer Service Manual Parts List Parts List 11 7 Cover s7500 043 Left Front A B A B AG AJ AC AC AC AC AJ AJ AJ AD AD AD AC AC AC AC AC AC AC AD PL11 7 9 8 7 7 7 7 6 5 4 3 2 1 10 ...

Page 855: ...iption Part Number 1 Left Cover STM REP 11 16 page 8 126 848E14520 2 Rear Cover STM REP 11 17 page 8 127 848E14540 3 Top Cover STM REP 11 18 page 8 128 848E14560 4 Foot Cover STM REP 11 18 page 8 128 848E14580 5 Frame L H 6 Guide R H 7 Foot 017E96920 8 Left Top Frame 9 Screw 10 Label ...

Page 856: ...9 74 Phaser 7500 Printer Service Manual Parts List Tray 1 MPT Parts List 13 1 Tray 1 MPT 1 of 5 s7500 046 PL 13 1 3 4 5 2 DL 2 5 1 3 5 6 Right Front PL13 2 PL13 5 ...

Page 857: ...ion Part Number 1 MPT Feeder Assembly items 2 5 REP 13 1 page 8 130 059K65910 MPT Feeder Assembly item 2 5 REP 13 1 page 8 130 Dell 7130 059K67150 2 MPT Head Assembly PL 13 2 REP 13 2 page 8 131 3 MPT Tray Assembly PL 13 5 REP 13 2 page 8 131 4 Label Instruction 5 Label Max 6 MPT Tray Kit items 3 5 ...

Page 858: ...ter Service Manual Parts List Parts List 13 2 Tray 1 MPT 2 of 5 s7500 047 Front Left A A 23 11 6 5 13 13 9 4 8 13 10 7 17 18 14 15 12 22 19 20 2 21 1 AC AC AC S AG AG AC AG BS BS BS AG PL 13 2 4 13 3 17 18 16 PL13 3 PL13 4 ...

Page 859: ...sembly items 4 13 4 Gear 27T 5 Nudger Cam 6 Actuator 7 Bracket 8 Shaft 9 Gear 20T 10 Shaft 11 Gear 19T 12 Bearing 13 Sleeve Bearing 14 Gear 29T 19T 15 Gear 31T 15T 16 MPT Feed Nudger Motor items 17 18 17 Bracket 18 MPT Feed Nudger Motor REP 13 3 page 8 132 19 Sensor Bracket 20 MPT Nudger Position Sensor REP 13 9 page 8 138 930W00111 21 Top Cover REP 13 5 page 8 134 22 Actuator No Paper 120E29441 2...

Page 860: ...9 78 Phaser 7500 Printer Service Manual Parts List Parts List 13 3 Tray 1 MPT 3 of 5 s7500 048 12 13 19 19 20 21 20 10 16 15 14 11 6 7 8 9 3 2 5 4 4 1 BS AC 18 22 17 BS PL 13 3 Front Left ...

Page 861: ...ear 3 Gear 21T 4 Gear 23T 5 Lock Stopper 6 Nudger Support 7 Nudger Shaft 8 Gear 25T 9 Stopper 10 Feed Shaft 11 Bearing 12 Sleeve Bearing 13 Gear 30T 14 Oneway Clutch 22T 15 Oneway Clutch 16 Spring 17 Feed Roll REP 13 6 page 8 135 P O Feed Roller Kit 675K82240 Nudger Roll REP 13 6 page 8 135 18 Guide 19 Pinch Spring 20 Spacer 21 Shaft 22 Pinch Roll ...

Page 862: ...9 80 Phaser 7500 Printer Service Manual Parts List Parts List 13 4 Tray 1 MPT 4 of 5 s7500 049 BV BS PL13 4 2 9 8 3 12 11 14 10 18 17 4 5 7 15 16 19 6 13 1 Front Left ...

Page 863: ...Shaft 5 Friction Clutch 6 Spacer 7 Retard Roll REP 13 6 page 8 135 P O Feed Roller Kit 675K82240 8 Retard Spring 9 Plate 10 Drive Roll Assembly REP 13 7 page 8 136 11 Collar 12 Gear 23T 13 Sleeve Bearing 14 Sleeve Bearing 15 Sensor Plate 16 MPT Feed Out Sensor REP 13 8 page 8 137 130K72110 17 MPT No Paper Sensor REP 13 4 page 8 133 930W00111 18 Bottom Pad 19 Front Chute ...

Page 864: ...9 82 Phaser 7500 Printer Service Manual Parts List Parts List 13 5 Tray 1 MPT 5 of 5 s7500 050 PL 13 5 7 11 12 8 10 9 6 1 2 3 14 13 4 5 Front Left AB AB AB AB AB AB ...

Page 865: ...escription Part Number 1 MPT Tray 2 Front Rack 3 Rear Rack 4 MPT Paper Size Sensor REP 13 10 5 Pinion Gear 6 Front Side Guide 7 Rear Side Guide 8 Wire Harness MPT FG 9 Wire Harness MPT Tray 10 Plate 11 Extension Tray L1 REP 13 11 12 Extension Tray L2 REP 13 11 13 Sensor Link 14 Sensor Spring ...

Page 866: ...9 84 Phaser 7500 Printer Service Manual Parts List L H Cover Parts List 14 1 L H Cover 1 of 2 s7500 051 Rear Left AG BS 2 6 4 1 PL 14 1 5 3 PL14 2 PL14 5 ...

Page 867: ...cket 849E97100 2 Shaft 806E21420 3 L H Cover Interlock Switch REP 14 1 page 8 146 110E11980 4 L H Cover Unit PL 14 2 page 9 87 848K26801 5 Transport Duplex Assembly Option PL 14 5 page 9 93 REP 14 12 page 8 161 059K65530 Transport Duplex Assembly Option PL 14 5 page 9 93 REP 14 12 page 8 161 Dell 7130 675K88110 6 Label ...

Page 868: ...9 86 Phaser 7500 Printer Service Manual Parts List Parts List 14 2 L H Cover 2 of 2 s7500 052 Front Right 4 10 3 PL14 2 AC J BS AC BS 1 4 5 7 6 6 7 8 10 9 11 12 13 PL14 3 ...

Page 869: ...Assembly REP 14 2 page 8 147 Dell 7130 675K87740 2 L H Cover Assembly items 3 13 REP 14 3 page 8 148 848K26801 3 Pinch Chute Assembly items 4 10 REP 14 4 page 8 149 054K35151 4 Pinch Chute Assembly 5 Pinch Roller Assembly 6 Pulley 7 Spring 8 Transparency Reflector 9 Holder 10 Cap 11 L H Cover Assembly PL 14 3 page 9 89 12 L H Cover 13 L H Blind Cover REP 14 6 page 8 151 ...

Page 870: ...Printer Service Manual Parts List Parts List 14 3 L H Cover Assembly 1 of 2 PL14 3 17 1 2 8 12 15 PL 14 2 Item 12 PL 14 4 Item 1 3 17 9 11 10 8 AC AC AC 15 12 14 AG 16 PL14 4 2 L 3 4 AG 5 6 3 4 AG AG 13 1 BU 7 s7500 053 ...

Page 871: ...68E05450 3 Chute Support 4 Spring 5 Duplex Chute Assembly REP 14 5 page 8 150 6 Spring 7 2nd BTR Housing Assembly 8 Spring 9 Front Latch Lever 10 Rear Latch Lever 11 Latch Plate 12 Actuator 13 Fuser Link 14 Block 15 Upper Chute REP 14 7 054E33712 16 2nd Contact Retract Assembly PL 14 4 17 L H Frame Assembly items 1 2 8 12 15 PL 14 2 item 12 page 9 87 PL 14 4 items 1 3 page 9 91 17 ...

Page 872: ...ervice Manual Parts List Parts List 14 4 L H Cover Assembly 2 of 2 s7500 054 Front Right BW BW BW BW 9 14 8 AJ J AR AR G BS AG AG BV BV BV AG AG AG AG 1 2 3 5 6 7 4 9 9 12 9 12 11 13 14 15 16 17 18 19 19 20 19 19 20 18 10 PL14 4 ...

Page 873: ...mbly 6 Conductor Assembly 7 2nd BTR Contact Retract Sensor REP 14 9 page 8 156 930W00111 8 2nd BTR Contact Retract Motor Assembly items 9 14 REP 14 10 page 8 158 127K52251 9 Damper 10 2nd BTR Contact Retract Motor REP 14 10 page 8 158 11 Gear 19T 12 Shoulder Screw 13 Bracket 14 Motor Housing Assembly 15 Sensor Holder 16 POB Sensor REP 14 11 page 8 160 130K87770 17 Wire Harness LH Cover 18 2nd Link...

Page 874: ...Printer Service Manual Parts List Parts List 14 5 Duplex Assembly Option 1 of 2 s7500 055 Rear Right A A AC AC AB AB BN BN AC AC AC BL PL14 5 1 2 3 5 7 8 9 16 10 11 12 13 13 14 14 15 17 18 19 PL14 6 4 6 0 PL14 5 20 8 9 ...

Page 875: ...12 page 8 161 Dell 7130 675K88110 1 Outer Chute 2 Lower Chute 3 Duplex Cover 4 Lever REP 14 13 page 8 162 5 Spring 6 Latch Cover REP 14 13 page 8 162 7 Pin Front 8 Duplex Motor REP 14 14 page 8 163 9 Fan 10 Idle Gear 13T 46T 11 Bracket Assembly 12 Ground Plate 13 Screw 14 Stopper 15 Harness Holder 16 Motor Cover 17 Pin Rear 18 Screw Round 19 Inner Chute Assembly PL 14 6 page 8 166 REP 14 15 page 8...

Page 876: ...Parts List Parts List 14 6 Duplex Assembly Option 2 of 2 s7500 056 Rear Right A A A 12 13 14 25 8 L AC BQ BQ BS AC 7 7 7 7 2 2 2 2 3 3 3 3 6 2 4 6 2 5 2 5 2 4 4 4 10 9 28 27 26 22 15 16 19 16 19 18 15 21 20 15 24 15 23 11 21 20 17 1 BS PL14 6 ...

Page 877: ...inch Holder C 8 Duplex Wait Sensor REP 14 16 page 8 166 9 Actuator 10 Spring 11 Upper Chute 12 Duplex Roller 1 REP 14 17 page 8 168 13 Duplex Roller 2 REP 14 18 page 8 169 14 Duplex Roller 3 REP 14 19 page 8 170 15 Sleeve Bearing 16 Sleeve Bearing 17 Belt 18 Belt 19 Pulley 20 Pulley 21 Flange 22 Gear Assembly 23 Tie Plate 24 Front Frame 25 Duplex Cover Switch REP 14 20 page 8 171 26 Label 27 Wire ...

Page 878: ... 1 of 2 Item Description Part Number 1 Takeaway Clutch REP 15 1 page 8 172 121K41241 2 Shaft TA 806E21440 3 Gear 40T 807E20050 4 Bearing 013E33420 5 Bearing TA 013E33460 6 Bracket 7 Bracket 8 Regi Transport Assembly PL 15 2 page 9 98 REP 15 2 page 8 174 059K55542 Front Left 5 6 2 7 3 4 BT BQ AG AG AG PL 15 1 1 8 PL15 2 s7500 057 ...

Page 879: ...Phaser 7500 Printer Service Manual 9 97 Parts List Parts List 15 2 Registration 2 of 2 s7500 058 9 6 18 19 13 2 20 8 11 12 1 3 14 2 21 2 15 5 17 16 BT AW AC BS BT AC J BV Front Left PL 15 2 4 7 10 ...

Page 880: ...ring 4 Regi Clutch REP 15 3 page 8 175 5 Regi Chute 6 Inlet Chute Assembly 7 Transparency Sensor REP 15 4 page 8 176 8 Cap 9 Sensor Holder 10 Regi Sensor REP 15 5 page 8 177 930W00111 11 Actuator 12 Spring 13 Wire Harness Reg 14 Skew Adjust Block 15 Inlet Resistor 16 Conductor In 17 Conductor Out 18 Takeaway Roll 19 Gear 23T 20 Conductor 21 Conductor ...

Page 881: ...Phaser 7500 Printer Service Manual 9 99 Parts List Exit Parts List 17 1 Exit PL17 1 1 2 18 21 25 26 16 14 12 18 L CF 11 4 20 19 15 BS AJ 13 L 17 2 21 22 23 24 25 3 6 7 BS 5 AJ 10 10 9 9 L 8 s7500 059 ...

Page 882: ...earing 5 Ground Bearing 6 Eliminator 7 Ground Plate 8 Exit Chute 9 Pinch Spring 10 Pinch Roll 11 Gear 24T 12 Gear Pulley 41T 16T 13 Ground Plate 14 Bracket Assembly 15 Exit Motor REP 17 3 page 8 181 16 Belt 17 Motor Cover 18 Wire Harness Motor 19 Full Stack Sensor 930W00111 20 Wire Harness Full Stack 21 Full Stack Shaft 22 Spring 23 Pipe 24 Full Stack Actuator 25 Bearing 26 Full Stack Sensor Kit 6...

Page 883: ...00 Printer Service Manual 9 101 Parts List Electrical Parts List 18 1 Electrical 1 of 2 s7500 060 J AG J J AC PL18 1 J CG J J U J J J Right Rear 6 10 5 2 14 13 12 23 11 16 18 19 20 8 15 17 21 22 3 9 1 4 7 1 3 24 ...

Page 884: ...arness Assembly UI 962K60382 9 Front Cover Interlock Switch Push CS3A B2CA REP 18 5 page 8 192 110E12981 10 IBT Front Cover Switch REP 18 6 page 8 193 11 Main LVPS 100 127V REP 18 7 page 8 194 105K23374 Main LVPS 220 240V REP 18 7 page 8 194 105K23382 12 Bracket 13 LV Fan REP 18 8 page 8 195 127K56990 14 Thermo Sensor 130K88740 15 GFI REP 18 9 page 8 196 908W01201 16 GFI Chassis 17 Bracket 18 Wire...

Page 885: ...Phaser 7500 Printer Service Manual 9 103 Parts List Parts List 18 2 Electrical 2 of 2 s7500 061 PL18 2 1 6 10 8 9 3 2 5 4 J J J J J J J J A A PL18 3 7 Right Rear ...

Page 886: ... 2 Electrical 2 of 2 Item Description Part Number 1 Harness Holder 2 Harness Holder 3 Harness Holder 4 Harness Holder 5 Upper ESS Bracket 6 MCU PWB Cover 7 PWB Chassis Unit PL 18 3 page 9 106 REP 18 10 page 8 197 8 Bracket 9 Wire Harness ESS1 962K60361 10 Cable Guide ...

Page 887: ...Phaser 7500 Printer Service Manual 9 105 Parts List Parts List 18 3 PWB Chassis Unit s7500 062 PL18 3 J J J J J J J A Right Rear 12 9 14 5 16 18 7 15 10 13 8 1 1 3 17 11 7 A 10 4 2 6 ...

Page 888: ...ROM for MCU 6 MCU PWB REP 18 12 page 8 202 960K50520 MCU PWB REP 18 12 page 8 202 Dell 7130 960K51270 7 Motor Drive PWB REP 18 13 page 8 204 960K32651 8 ESS Cover 9 Chassis Assembly 10 PWB Spacer 11 TM Relay PWB REP 18 14 page 8 205 960K35401 12 Wire Harness Assembly ESS2 962K60720 13 Wire Harness Assembly OP Tray 962K60370 14 Screw 15 Guide 16 Fan Bracket 17 Drive Fan REP 18 15 page 8 206 127K530...

Page 889: ...iption Part Number 1 Wire Harness Assembly 110V Drawer 962K73870 Wire Harness Assembly 220V Drawer 962K67742 2 Wire Harness Assembly Main LH 962K71720 3 Wire Harness Assembly Main RH 110V 962K71700 4 Wire Harness Assembly Main Top 962K71710 5 Wire Harness Assembly Main Front 962K60332 s7500 063 Left Rear 5 4 3 1 2 PL18 4 ...

Page 890: ...9 108 Phaser 7500 Printer Service Manual Parts List Cover Parts List 19 1 Cover Front PL 19 1 10 11 12 14 15 17 19 10 12 20 12 AC AC 17 16 15 7 4 3 2 6 AC 12 18 1 5Pcs 7 AJ 11 20 AB 13 5 1 s7500 064 ...

Page 891: ...rip A 8 9 10 Front Cover Assembly items 11 12 REP 19 1 page 8 207 See item 19 Front Cover Assembly items 11 12 REP 19 1 page 8 207 Dell 7130 604K56730 11 Front Cover 12 Strip B 13 Inner Cover Assembly REP 19 1 page 8 207 848K27921 14 Guide Assembly items 15 17 15 Guide 16 Spring COMP 809E80970 17 Bracket 18 Block Key IOT 014E63041 19 Front Cover Unit items 10 12 20 604K55830 20 Logo Plate 99 Plate...

Page 892: ...Service Manual Parts List Parts List 19 2 Cover Control Panel s7500 065 Front Left AG AJ AJ CF CF CF CF AJ AJ AJ AJ AC U AJ 2 4 10 11 12 14 24 16 16 16 16 17 19 18 22 2 3 1 24 25 PL 4 1Item 7 23 PL19 2 25 15 6 7 5 8 9 13 3 20 21 ...

Page 893: ... Left Cover REP 19 7 page 8 218 848E21730 8 Right Cover REP 19 8 page 8 219 848E21711 9 Rear Cover REP 19 6 page 8 217 848E21722 10 Data Plate 11 Ground Label 12 GFI Label 13 Console Panel REP 19 2 page 8 211 848E51510 Console Panel REP 19 2 page 8 211 Dell 7130 848E57520 14 Console Harness Assembly 962K60661 15 Fan Guard 055E56421 16 Foot 17 Upper Table Option 18 Lower Table Option 19 Table Plate...

Page 894: ...9 112 Phaser 7500 Printer Service Manual Parts List ESS Parts List 35 1 ESS Right Rear J 6 2 3 1 with 2 7 12 8 7 6 S S J J BP J 5 4 s7500 066 14 13 10 9 11 12 ...

Page 895: ...ssor Board REP 35 1 page 8 220 Dell 7130 960K59311 5 Front Panel 6 Screw 7 Handle 8 512 MB SODIMM RAM 237E25310 512 MB SODIMM RAM Dell 7130 133K27870 1GB Memory SODIMM RAM Dell 7130 237E25600 9 Internal Hard Drive Kit items 9 13 604K60890 Internal Hard Drive Kit items 9 13 Dell 7130 650K32420 10 HD Interface Board 11 Configuration Chip Network 237E25320 Configuration Chip Network Dell 7130 237E255...

Page 896: ...ages 106R01436 Toner Cartridge C Standard Capacity 9 600 pages 106R01433 Toner Cartridge C Standard Capacity DMO 9 600 pages 106R01440 Toner Cartridge C High Capacity DMO 17 800 pages 106R01443 Toner Cartridge C Standard Capacity 9 600 pages Dell 7130 077E00010 Toner Cartridge C Metered 106R01447 PL5 1 3 Toner Cartridge M High Capacity 17 800 pages 106R01437 Toner Cartridge M Standard Capacity 9 6...

Page 897: ...1 Fuser Unit 110V 100 000 pages Dell 7130 126E02830 Fuser Unit 220V 100 000 pages 115R00062 Fuser Unit 220V 100 000 pages Dell 7130 126E02840 PL8 1 4 Imaging Unit Drum C M Y K 80 000 pages 108R00861 Imaging Unit Drum C M Y K 80 000 pages Dell 7130 077E00050 PL8 2 19 Waste Cartridge 20 000 pages 108R00865 Waste Cartridge 20 000 pages Dell 7130 077E00060 PL 9 5 2 Tray 2 Feed Roller Kit 300 000 pages...

Page 898: ...0 PL35 1 8 512 MB SODIMM RAM 237E25310 512 MB SODIMM RAM Dell 7130 133K27870 1GB Memory SODIMM RAM Dell 7130 237E25600 PL35 1 9 Internal Hard Drive Kit 604K60890 Internal Hard Drive Kit Dell 7130 650K32420 PL35 1 11 Config Chip Network 237E25320 Configuration Chip Network Dell 7130 237E25580 N A Printer Stand 097S03873 Printer Stand Dell 7130 078E00340 Power Cords Description Part Number Power Cor...

Page 899: ...0 The following tables list the contents for each kit Kits and Miscellaneous Kits Parts List Reference Description Part Number PL19 1 99 Plate Kit CMYK Dell 7130 604K57470 N A Re packaging Kit 695K28360 N A Hardware Kit 604K00821 N A World Kit 650K30620 World Kit 110V Dell 7130 650K31970 World Kit 220V Dell 7130 650K31980 Miscellaneous Parts List Reference Description Part Number N A E Ring 354W13...

Page 900: ...9 118 Phaser 7500 Printer Service Manual Parts List ...

Page 901: ...ring Diagrams In this chapter Plug Jack Diagrams and Designators Plug Jack Locators Notations Used in the Wiring Diagrams General Wiring Diagrams Print Engine Wiring Diagrams Duplex Unit Wiring Diagram Tray Module Wiring Diagrams ...

Page 902: ...J connector designator in the first column of the table 2 With this information go to the map listed in the second column 3 Use the coordinates to locate the connection indicated on the map with its P J designation number Print Engine Plug Jack Designators Print Engine Plug Jack Designators P J Map Coordinates Remarks 1 9 B 182 Connection between the Main LVPS PL18 1 11 and the Wire Harness AC Mai...

Page 903: ...tween the Drum CRUM Coupler Assy Y PL8 1 3 and the Wire Harness Main Front PL18 4 5 113 1 G 106 Connection between the Drum CRUM Coupler Assy M PL8 1 3 and the Wire Harness Main Front PL18 4 5 114 1 E 106 Connection between the Drum CRUM Coupler Assy C PL8 1 3 and the Wire Harness Main Front PL18 4 5 115 1 D 106 Connection between the Drum CRUM Coupler Assy K PL8 1 3 and the Wire Harness Main Fron...

Page 904: ... Assy PL18 1 4 Environment Sensor 160 11 H 213 Connection between the Regi Sensor PL15 2 10 and the Wire Harness Reg PL15 2 13 161 11 I 213 Connection between the Transparency Sensor PL15 2 7 and the Wire Harness Reg PL15 2 13 172 10 G 203 Connection between the MPT No Paper Sensor PL13 4 17 and the Wire Harness MSI PL13 4 2 173 10 F 203 Connection between the MPT Paper Size Sensor PL13 5 4 and th...

Page 905: ...4 4 211 1 F 106 Connection between the Erase Lamp Unit M PL8 1 5 and the Wire Harness Main Top PL18 4 4 212 1 E 106 Connection between the Erase Lamp Unit C PL8 1 5 and the Wire Harness Main Top PL18 4 4 213 1 D 106 Connection between the Erase Lamp Unit K PL8 1 5 and the Wire Harness Main Top PL18 4 4 215 7 C 153 Connection between the Agitator Motor PL8 2 7 and the Wire Harness Main RH PL18 4 3 ...

Page 906: ... 4 2 244 7 I 154 Connection between the Main Drive Motor Assy PL3 2 3 and the Wire Harness Main LH PL18 4 2 245 7 I 154 Connection between the Main Drive Motor Assy PL3 2 3 and the Wire Harness Main LH PL18 4 2 246 7 E 153 Connection between the Drum Deve Drive Motor Y M C PL3 3 5 and the Wire Harness Main RH PL18 4 3 247 7 E 153 Connection between the Drum Deve Drive Motor Y M C PL3 3 5 and the W...

Page 907: ...ck Plane PWB and the Image Processor Board 335 5 E 138 Connection between the Image Processor Board PL35 1 3 and the Back Plane PWB PL18 3 2 401 2 I 120 Connection between the MCU PWB PL18 3 6 and the Wire Harness Main RH PL18 4 3 401 6 A 109 Connection between the Control Panel and the Wire Harness to the Back Plane PWB 411 2 H 116 Connection between the MCU PWB PL18 3 6 and the Wire Harness Main...

Page 908: ...4 3 504 2 F 129 Connection between the Motor Drive PWB PL18 3 7 and the Wire Harness Main LH PL18 4 2 505 2 F 129 Connection between the Motor Drive PWB PL18 3 7 and the Wire Harness Main LH PL18 4 2 506 2 B 129 Connection between the Motor Drive PWB PL18 3 7 and the Wire Harness Main RH PL18 4 3 507 2 B 129 Connection between the Motor Drive PWB PL18 3 7 and the Wire Harness Main RH PL18 4 3 508 ...

Page 909: ...s Main Front PL18 4 5 523 2 C 129 Connection between the Motor Drive PWB PL18 3 7 and the Wire Harness Main RH PL18 4 3 524 2 D 129 Connection between the Motor Drive PWB PL18 3 7 and the Wire Harness Main LH PL18 4 2 525 2 E 129 Connection between the Motor Drive PWB PL18 3 7 and the Wire Harness Main LH PL18 4 2 526 2 E 127 Connection between the Motor Drive PWB PL18 3 7 and the Wire Harness Mai...

Page 910: ...I 230 Connection between the Fuser Assy PL7 1 1 and the Wire Harness Drawer PL18 4 1 610 1 C 106 Connection between the MOB ADC Assy PL18 1 4 and the Wire Harness Main Top PL18 4 4 611 10 F 195 Connection between the Wire Harness Tray 2 Feeder PL9 4 20 and the Wire Harness Main Front PL18 4 5 612 11 C 211 Connection between the Wire Harness LH Cover PL14 4 17 and the Wire Harness Main LH PL18 4 2 ...

Page 911: ...ween the TM Relay PWB PL18 3 11 and the Tray Module Option 801 5 D 139 Connection between the TM Relay PWB PL18 3 11 and the Wire Harness Tray PL18 3 13 3001 5 E 135 Connection between the Wire Harness ESS2 PL18 3 12 and the Wire Harness ESS1 PL18 2 9 5111 12 C 223 Connection between the Exit Motor PL17 1 15 and the Wire Harness Main LH PL18 4 2 5112 N A N A Connection between the Exit Sensor Full...

Page 912: ...on between the Duplex Wait Sensor PL14 6 8 and the Wire Harness Dup PL14 6 27 176 13 H 307 Connection between the Duplex Cover Switch PL14 6 25 and the Wire Harness Dup PL14 6 27 275 13 I 307 Connection between the Duplex Motor PL14 5 8 and the Wire Harness Dup PL14 6 27 4601 13 I 306 Connection between the Wire Harness Dup PL14 6 27 and the IOT U303 3 C 105 Configuration Card connection ...

Page 913: ...ay 2 Feed Out Sensor PL11 6 3 and the Harness Assy Sensor2 STM PL11 5 5 221 14 E 325 Connection between the Tray 2 Feed Lift Up Motor and the Harness Assy Motor1 STM 224 14 D 325 Connection between the STM T A Motor Assy PL11 5 2 and the Harness Assy Motor2 STM PL11 5 6 541 14 C 319 Connection between the STM PWB PL11 5 4 and the Harness Assy IF STM PL11 5 7 548 14 A 319 Connection between the STM...

Page 914: ...e Harness Assy Sensor1 PL10 3 21 108 15 H 334 Connection between the Tray 2 Feed Out Sensor PL10 11 11 and the Harness Assy Sensor2 PL10 9 6 110 15 G 335 Connection between the Tray 3 No Paper Sensor PL10 5 6 and the Harness Assy Sensor1 PL10 5 21 111 15 F 335 Connection between the Tray 3 Nudger Level Sensor PL10 5 6 and the Harness Assy Sensor1 PL10 5 21 112 15 H 335 Connection between the Tray ...

Page 915: ...onnection between the Harness Assy Motor1 PL10 3 20 and the Harness Assy Motor2 PL10 9 7 662 15 I 342 Connection between the Harness Assy Motor1 PL10 5 20 and the Harness Assy Motor2 PL10 9 7 663 15 I 344 Connection between the Harness Assy Motor1 PL10 7 20 and the Harness Assy Motor2 PL10 9 7 668 15 I 344 Connection between the Wire Harness TM SW PL10 11 3 and the Harness Assy Sensor2 PL10 9 6 66...

Page 916: ... 18 3 Map 3 Image Processor Board page 10 19 4 Map 4 Back Plane page 10 20 5 Map 5 Back Plane GFI TM Relay Fuser Fan page 10 21 6 Map 6 Control Panel page 10 22 7 Map 7 Clutches Fan HVPS 1st 2nd DTC Motors Sensors page 10 23 8 Map 8 LPH Rear PWBs Toner CRUMs Toner Dispenser Motors page 10 24 9 Map 9 Main LVPS Waste Toner Bottle page 10 25 10 Map 10 Motors Sensors page 10 26 11 Map 11 Clutch Motor ...

Page 917: ... Map 1 ATC Sensor Drum CRUM Main Power Switch MOB ADC Assy A 102 103 104 105 106 107 108 109 110 111 112 113 114 115 101 B C D E F G H I J K L s7500 436 Front 213 272 610 115 212 114 701 211 113 210 112 124 633 125 126 127 700 615 101 151 153 150 154 182 60 61 56 57 58 59 ...

Page 918: ...ms Map 2 Motor Drive MD MCU Rear A 117 118 119 120 121 122 123 124 125 126 127 128 129 130 116 B C D E F G H I J K L s7500 437 452 517 522 526 521 519 520 518 513 505 504 516 525 524 515 523 507 506 509 502 508 416 411 415 431 554 555 557 556 417 414 412 401 REF 452 451 ...

Page 919: ...0 19 Plug Jack and Wiring Diagrams Map 3 Image Processor Board A 101 102 103 104 105 106 107 108 109 110 111 112 113 114 100 B C D E F G H I J K L P J107 P J104 P J107 P J201 P J202 P J206 U303 P J601 P J702 P J804 P J506 P J901 s7500 527 ...

Page 920: ...10 20 Phaser 7500 Printer Service Manual Plug Jack and Wiring Diagrams Map 4 Back Plane A 101 102 103 104 105 106 107 108 109 110 111 112 113 114 100 B C D E F G H I J K L s7500 526 P J460 P J335 P J306 ...

Page 921: ...10 21 Plug Jack and Wiring Diagrams Map 5 Back Plane GFI TM Relay Fuser Fan Rear A 132 133 134 135 136 137 138 139 140 141 142 143 144 145 131 B C D E F G H I J K L s7500 438 11 800 801 335 231 230 100 306 3001 300 7003 REF 451 2 619 10 ...

Page 922: ...10 22 Phaser 7500 Printer Service Manual Plug Jack and Wiring Diagrams Map 6 Control Panel A 101 102 103 104 105 106 107 108 109 110 111 112 113 114 100 B C D E F G H I J K L s7500 528 P J401 P J701 ...

Page 923: ...ug Jack and Wiring Diagrams Map 7 Clutches Fan HVPS 1st 2nd DTC Motors Sensors Rear A 147 148 149 150 151 152 153 154 155 156 157 158 159 160 146 B C D E F G H I J K L s7500 439 248 249 247 246 460 250 144 243 242 244 245 261 241 240 215 273 235 ...

Page 924: ... Jack and Wiring Diagrams Map 8 LPH Rear PWBs Toner CRUMs Toner Dispenser Motors Rear A 162 163 164 165 166 167 168 169 170 171 172 173 174 175 161 B C D E F G H I J K L s7500 440 120 121 122 123 222 223 553 558 552 174 559 551 560 550 561 221 220 ...

Page 925: ...Manual 10 25 Plug Jack and Wiring Diagrams Map 9 Main LVPS Waste Toner Bottle Right A 177 178 179 180 181 182 183 184 185 186 187 188 189 190 176 B C D E F G H I J K L s7500 441 31 5161 4 1 130 461 110 111 530 510 503 501 550 614 ...

Page 926: ... Printer Service Manual Plug Jack and Wiring Diagrams Map 10 Motors Sensors Left A 192 193 194 195 196 197 198 199 200 201 202 203 204 205 191 B C D E F G H I J K L s7500 442 616 617 269 183 179 172 173 268 177 611 178 ...

Page 927: ...inter Service Manual 10 27 Plug Jack and Wiring Diagrams Map 11 Clutch Motor Sensors Left A 207 208 209 210 211 212 213 214 215 216 217 218 219 220 206 B C D E F G H I J K L s7500 443 612 180 280 181 632 260 160 161 ...

Page 928: ...10 28 Phaser 7500 Printer Service Manual Plug Jack and Wiring Diagrams Map 12 Fuser Left s7500 444 A 207 208 209 210 211 212 213 214 215 216 217 218 219 220 206 B C D E F G H I J K L 192 600 5111 ...

Page 929: ...r 7500 Printer Service Manual 10 29 Plug Jack and Wiring Diagrams Map 13 Duplex Unit Duplex Unit A 302 303 304 305 306 307 308 309 310 311 312 313 314 315 301 B C D E F G H I J K L s7500 445 4601 275 176 175 ...

Page 930: ...vice Manual Plug Jack and Wiring Diagrams Map 14 Single Tray Module STM Optional Tray A 317 318 319 320 321 322 323 324 325 326 327 328 329 330 316 B C D E F G H I J K L s7500 446 548 541 550 551 224 221 107 106 108 104 669 661 101 ...

Page 931: ...grams Map 15 1500 Sheet Feeder 1500 Sheet Feeder A 332 333 334 335 336 337 338 339 340 341 342 343 344 345 331 B C D E F G H I J K L s7500 447 541 550 551 548 549 661 669 671 673 662 663 668 674 672 221 222 223 101 102 103 224 104 116 114 115 108 112 106 107 110 111 ...

Page 932: ...a Plug Denotes a Jack Denotes Pin yy and Jack yy of the connector Pxx and Jxx Denotes a Jumper Point JPxxx xxx Each end of the Jumper connection has a numeric designation Denotes the parts PL X Y Z implies the item Z of plate PL X Y in Parts List Denotes functional parts attached with functional parts name Plug Jack P Jxx YY Plug and Jack JPxxx Jumper Fuser PL X Y Z Subassembly 1 Heater Subassembl...

Page 933: ...e is for signal in high status The arrow indicates the direction of signal Denotes the function and logic value of the signal when the function is operated Low L High H The given voltage is for signal in high status The arrow indicates the direction of signal Denotes a connection between wires Denotes a Clutch or Solenoid Denotes a Motor Symbol Description Control Subassembly 3 DEVE_A Connection W...

Page 934: ...switch Denotes an On Off Switch Temperature normally close Denotes an NPN Photo transistor Represents an interconnection between parts using wiring harness or wire Represents an interconnection which differs according to the specifications Symbol Description Optic Sensor LED Safety Interlock Switch On Off Switch Temperature Switch NPN Phototransistor Interconnection Interconnection Differing ...

Page 935: ...ion between parts using a conductive part such as a Plate Spring I L 24 VDC Denotes DC voltage when the Interlock Switch in the MCU Board turns On 5 VDC 3 3 VDC Denotes DC voltage SG Denotes signal ground AG Denotes analog ground RTN Denotes return Symbol Description Interconnection Conductive Part ...

Page 936: ...J120 P J210 P J211 Toner CRUM Y P J121 Toner CRUM M P J122 Toner CRUM C P J123 Toner CRUM K P J530 P J511 HVPS 1st 2nd DTC P J512 Back Plane Board P J451 P J460 P J300 P J451 P J520 HVPS Deve BCR Motor Driver Board Control Panel Image Processor Board P J110 Waste Bottle Full Snr IBT1 Fan IBT2 Fan P2 Fan Erase Lamp Y Erase Lamp M P J231 Drive Fan P J250 1st BTR Retract Clutch P J235 HVPS Fan P J261...

Page 937: ...Board P J523 LH Cover Interlock Switch P J100 P J521 Front Cover Interlock Switch P J101 P J519 Fuser Fan P J230 237 P J517 Fuser Motor Motor Driver Board Tray Module Relay Board P J124 P J M Toner Sensor P J125 P J C Toner Sensor P J126 P J K Toner Sensor P J127 P J242 P J243 Main Motor P J244 P J245 K Drum Developer Motor YMC Drum Developer Motor P J240 P J241 P J246 P J247 IBT Motor P J248 P J2...

Page 938: ...h s7500 472 P J5111 2nd BTR Retract Motor Duplex Cover Open Switch P J280 Duplex Motor P J275 P J4601 P J5112 P J612 P J611 P J4173 Tray 1 MPT Size Sensor P J617 P J173 Feed Lift Up Motor P J268 Nudger Level Sensor P J177 No Paper Sensor P J178 Feed Out Sensor P J179 No Paper Sensor P J172 Tray 1 MPT Feed Motor P J269 Tray 1 MPT Nudger Position Sensor P J183 POB Jam Sensor P J180 2nd BTR Retract S...

Page 939: ...r CRUM M P J121 4 3 11 2 5VDC 12 DATA 2 1 1 GND 2 CLK Toner CRUM C P J122 4 3 3 2 5VDC 4 DATA 2 1 9 GND 10 CLK Toner CRUM K 4 3 11 2 5VDC 12 DATA 2 1 5 ERASE_LAMP_Y_ON 6 GND 2 1 Erase Lamp M 7 ERASE_LAMP_M_ON 8 GND 2 1 Erase Lamp C P J212 P J213 5 ERASE_LAMP_C_ON 6 GND 2 1 Erase Lamp K 7 ERASE_LAMP_K_ON 8 GND 2 1 P J619 P J238 8 7 IBT1_FAN_ON IBT1_FAN_FAIL 3 4 6 5 GND IBT2_FAN_ON IBT2_FAN_FAIL GND...

Page 940: ...2 1 13 14 15 16 FUSER_RELAY_ON Waste Bottle Full Sensor 5VDC 24VDC 24VDC 24VDC 4 5 NOHAD_TEMP_SNR P J130 P J530 2 1 GND N C N C N C N C 1 2 3 6 7 8 9 10 11 12 13 14 15 16 4 5 15 14 13 10 9 8 7 6 5 4 3 2 1 12 11 N C N C HVPS DEVE BCR P J412A BCR_Y_DC_IO_MON BCR_Y_AC_PWM BCR_M_AC_PWM BCR_C_AC_PWM BCR_K_AC_PWM BCR_M_DC_IO_MON BCR_C_DC_IO_MON BCR_K_DC_IO_MON BCR_AC_CLK 1 2 3 6 7 8 9 10 11 12 13 4 5 13...

Page 941: ...iver Board P J505 P J242 P J243 I L_24V 24V_RTN MOT_FAIL MOT_CLK MOT_GAIN MOT_ON MOT_BRK I L_24V 24V_RTN P J504 s7500 489 3 4 1 2 5VDC GND 1 2 3 4 5 6 7 8 8 7 1 2 6 5 4 3 2 1 N C MOT_FAIL MOT_CLK MOT_GAIN MOT_ON MOT_BRK 5VDC GND N C Fuser Motor M P J244 P J245 9 10 11 12 13 14 15 16 8 7 1 2 6 5 4 3 2 1 Main Motor M ...

Page 942: ...L_24V 24V_RTN P J506 P J507 s7500 490 3 4 1 2 5VDC GND 1 2 3 4 5 6 7 8 8 7 1 2 6 5 4 3 2 1 N C MOT_FAIL MOT_CLK MOT_GAIN MOT_ON MOT_BRK 5VDC GND N C K Drum Developer Motor YMC Drum Developer Motor M P J246 P J247 9 10 11 12 13 14 15 16 MOT_FAIL MOT_CLK MOT_GAIN MOT_ON MOT_BRK CW CCW 5VDC GND 1 2 3 4 5 6 7 8 8 7 1 2 5 6 I L_24V 24V_RTN 6 5 4 3 2 1 M IBT Motor P J249 P J248 8 7 1 2 6 5 4 3 2 1 M 24V...

Page 943: ...otor 4 3 2 P J525 P J515 1 2 3 1 4 A 5VDC GND EXIT_FULL B B A P J5112 3 2 1 5 6 7 P J4173 Exit Full Sensor 3 2 1 5VDC GND REG_SNR OHP_SNR P J632 8 7 6 1 2 3 P J160 Registration Sensor 3 2 1 OHP_PWM GND 5 4 3 4 5 6 P J161 OHP Sensor 3 2 1 24VDC REG_CLH_ON 2 1 7 8 P J260 Registration Clutch 2 1 5VDC 24VDC P J516 P J5161 LVPS_TEMP_SNR GND 1 2 1 2 LVPS Temperature Sensor ...

Page 944: ... 10 11 1 12 GND CLK 2 5VDC DATA P J115 Xero CRUM K 4 3 2 13 14 15 1 16 GND CLK 2 5VDC DATA P J220 Toner Dispense Motor Y 4 3 2 P J502 1 2 3 1 4 DISP_YMOT_B DISP_YMOT_A DISP_YMOT_ B DISP_YMOT_ A DISP_MMOT_B DISP_MMOT_A DISP_MMOT_ B DISP_MMOT_ A DISP_CMOT_B DISP_CMOT_A DISP_CMOT_ B DISP_CMOT_ A DISP_KMOT_B DISP_KMOT_A DISP_KMOT_ B DISP_KMOT_ A P J221 Toner Dispense Motor M 4 3 2 5 6 7 1 8 P J222 Ton...

Page 945: ...ard s7500 493 M P J215 Agitator Motor 4 3 2 P J523 P J517 1 2 3 1 B2 B1 A1 A2 4 AGI_MOT_B AGI_MOT_A AGI_MOT_ B AGI_MOT_ A P J521 1 2 4 3 24VDC I L_24V ESS I L_ESS P J237 FUSER_FAN_ON FAN_FAIL GND N C 4 3 2 1 1 2 3 4 Fuser Fan LH Cover Interlock Switch B2 B1 A1 A2 P J519 1 2 4 3 24VDC I L_24V ESS I L_ESS Front Cover Interlock Switch 24VDC 24VDC ...

Page 946: ...D6 LVD7 LVD7 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 LTRG 25 26 27 28 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 LTRG GND LVCK LVCK 1 8VDC 5VDC LPH Y 4 3 2 1 A5 A6 A7 A8 1 8V_RTN 1 8VDC 5VDC 5VRTN P J560 P J556 P J552 1 2 3 4 GND SD_B2L SD_L2B S_SCK 5 6 7 8 L_RST_N GND GND LVD0 LVD0 LVD1 LVD1 LVD2 LVD2 LVD3 LVD3 LVD4 LVD4 LVD5 LVD5 LVD6 LVD6 LVD7 LVD7 9 10 11...

Page 947: ...D6 LVD7 LVD7 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 LTRG 25 26 27 28 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 LTRG GND LVCK LVCK 1 8VDC 5VDC LPH C 4 3 2 1 B4 B3 B2 B1 1 8V_RTN 1 8VDC 5VDC 5VRTN P J558 P J554 P J550 1 2 3 4 GND SD_B2L SD_L2B S_SCK 5 6 7 8 L_RST_N GND GND LVD0 LVD0 LVD1 LVD1 LVD2 LVD2 LVD3 LVD3 LVD4 LVD4 LVD5 LVD5 LVD6 LVD6 LVD7 LVD7 9 10 11...

Page 948: ...Take Away Clutch A14 A15 1 2 KEEP_SOL_CLOSE 24VDC 1BTR_RETRACT 5VDC P J111 Waste Bottle Position Sensor B5 B6 B7 B8 3 2 1 GND T BTL_POSITION 5VDC P J273 Auger Lock Sensor B9 B10 B11 3 2 1 GND AUGER_LOCK 5VDC DRIVE_FAN_ON FAN_FAIL 24VDC N C 4 3 2 1 Drive Fan P J235 P J261 P J174 A10 A11 A12 A13 HV_FAN_ON FAN_FAIL 24VDC N C N C 4 3 2 1 HVPS Fan P J234 B12 B13 B14 B15 BOTTOM_FAN_ON BOTTOM_FAIL 24VDC ...

Page 949: ... C N C B6 B5 B4 B3 5 6 1 2 4 6 5 3 GND FUSER_EXIT_SNR B2 B1 10 9 1 2 8 7 6 7 8 P J190 P J191 3 2 1 NC_SNR_VINF NC_SNR_VTEMP MAIN_SW_STS READY_POWER_ON MAIN_POWER_ON LVPS_FAN_ON N C N C N C To Motor Driver Board P J520 8 N C N C A7 A6 9 10 GND A5 A4 11 2 1 STS_REAR GND GND AC_HOT AC_HOT AC_NUT AC_NUT A3 12 13 A2 A1 1 2 3 4 5 1 LAMP_MAIN LVPS LAMP_SUB 1 2 3 2 3 LAMP_COM 4 P J550 1 2 3 4 AC HOT AC NU...

Page 950: ...J306 P J402 P J403 P J401 P J701 P J460 P J451 N C N C 1 4 6 9 5 10 7 2 3 8 1 2 3 4 5 6 8 7 6 5 4 3 2 1 8 7 6 5 4 3 2 1 5 7 8 LVPS 5V MAIN 5V RTN IL24V IL24V RTN IL24V 24V LPH5V LPH5V RTN INTLK_RELAY_ON 24V RTN IL24V RTN 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 POWER_SAVE_LED POWER_SAVE_3 3V POWER_SAVE_SW TXD RXD SG 5V 3 3V 1 2 3 4 5 6 1 2 3 4 5 6 P J300 1 2 3 4 5 6 CONT_5V_STBY CONT_5V_STBY 24VDC GND GND ...

Page 951: ...T GND 5VDC IOT_CHECK 9 10 11 12 24V_RTN 13 14 15 TXD MCU TRAY RXD TRAY MCU FEED_SNR2 REG_STOP FEED_ON FEED_RDY P J800 P J551 FEED_SNR4 FEED_SNR3 A1 A2 A3 A4 A5 A6 A7 A8 24V_RTN N C N C N C N C 24VDC GND 5VDC B1 B2 B3 B4 B5 B6 B7 B8 8 7 6 5 4 3 2 1 2 3 4 5 6 7 8 9 10 11 12 Tray Module Relay Board Tray Module 5VDC ATC_Y_OUT ATC_M_OUT ATC_C_OUT ATC_K_OUT GND 1 2 3 4 5 6 P J633 2 1 6 5 4 3 LVPS Temper...

Page 952: ... 2 1 MSI_MOTB MSI_MOT B MSI_MOT A MSI_MOTA 9 8 7 A5 A6 A7 Nudger Level Sensor 6 5 4 3 2 1 P J178 5VDC GND TRAY1_NO_PAPER 6 5 4 A8 A9 A10 A11 A12 A13 A14 A15 A16 5VDC GND TRAY1_PRE_FEED 3 2 1 No Paper Sensor 3 2 1 3 2 1 P J173 3 3VDC GND MSI_PAPER_SIZE 18 17 16 B1 B2 B3 Tray 1 MPT Size Sensor 3 2 1 3 2 1 P J179 15 14 13 B4 B5 B6 Feed Out Sensor 3 2 1 P J172 5VDC GND MSI_NO_PAPER 5VDC GND MSI_FEED_O...

Page 953: ... Retract Sensor 3 2 1 5VDC GND DUP_SNR B9 B8 B7 B3 B4 B5 P J175 P J176 Duplex Sensor 3 2 1 2 1 GND DUP_COVER_OPEN B12 B11 B10 B1 B2 P J4601 Duplex Cover Open Switch 14 13 12 11 10 9 GND DUP_DETECT B6 B5 B6 B7 8 7 DUP_MOT_ B DUP_MOT_ A DUP_MOT_B DUP_MOT_A B4 B3 B8 B9 6 5 B2 B1 B10 B11 4 3 2 1 M 2nd BTR Retract Motor A6 A5 A4 A7 A8 A9 A3 A2 A1 P J280 4 3 2 1 M Duplex Motor P J275 4 3 2 1 A10 A11 2ND...

Page 954: ...FEED_ON FEED_RDY P J509 s7500 506 FEED_SNR4 FEED_SNR3 1 2 3 4 5 6 7 8 15 14 13 12 11 10 9 1 24V_RTN 24VDC 24V_IN TEST GND 5VDC IOT_CHECK 9 10 11 12 24V_RTN 13 14 15 TXD MCU TRAY RXD TRAY MCU FEED_SNR2 REG_STOP FEED_ON FEED_RDY P J800 FEED_SNR4 FEED_SNR3 A1 A2 A3 A4 A5 A6 A7 A8 24V_RTN N C N C N C N C 24VDC GND 5VDC B1 B2 B3 B4 B5 B6 B7 B8 8 7 6 5 4 3 2 Tray Module Relay Board Tray Module M M Take ...

Page 955: ...APER_SENSED L 5VDC 5VDC GND GND Tray 3 Size Sensor 24VDC 5VDC ON_ 24V_CLOCK ON_ 24V_CLOCK ON_ 24V_CLOCK ON_ 24V_CLOCK ON_ 24V_CLOCK ON_ 24V_CLOCK ON_ 24V_CLOCK ON_ 24V_CLOCK 24VDC 24VDC 5VDC Tray 3 Nudger Level Sensor 9 8 7 4 5 6 P J669 LIFT_UP H 5VDC GND 5VDC Tray 3 No Paper Sensor 6 5 4 7 8 9 3 2 1 P J108 3 2 1 P J107 3 2 1 P J106 PAPER_SENSED L 5VDC GND 5VDC P J224 P J551 1 2 3 4 5 6 6 4 3 1 5 ...

Page 956: ...VDC 5VDC GND Tray 5 Paper Size Sensor B5 B6 B7 4 3 2 1 B8 TRAY_SIZE4_SW SELECT_SWITCH_ON L 5VDC 5VDC GND Tray 4 Paper Size Sensor 24VDC 5VDC 1 2VDC ON_ 24V_CLOCK ON_ 24V_CLOCK ON_ 24V_CLOCK ON_ 24V_CLOCK 24VDC 24VDC 1 2VDC Tray 3 Nudger Level Sensor 9 8 7 A4 A5 A6 P J669 LIFT_UP H 5VDC GND 5VDC Tray 3 No Paper Sensor 6 5 4 A7 A8 A9 3 2 1 P J108 3 2 1 P J107 3 2 1 P J106 PAPER_SENSED L 5VDC GND 5VD...

Page 957: ... 4 Nudger Level Sensor 9 8 7 13 14 15 P J671 LIFT_UP H 5VDC GND 5VDC 3 2 1 P J672 3 2 1 P J111 Tray 4 No Paper Sensor 6 5 4 16 17 18 GND 5VDC 3 2 1 P J110 3 2 1 P J114 PAPER_SENSED L 5VDC PAPER_SENSED L 5VDC GND 5VDC s7500 515 M P J221 P J661 Tray 3 Feed Lift Up Motor 4 3 2 1 2 3 1 4 3 2 1 4 P J550 ON_ 24V_CLOCK ON_ 24V_CLOCK ON_ 24V_CLOCK ON_ 24V_CLOCK M P J222 P J662 Tray 4 Feed Lift Up Motor 4 ...

Page 958: ...10 58 Phaser 7500 Printer Service Manual Plug Jack and Wiring Diagrams ...

Page 959: ...Appendix Reference Contents Phaser 7500 Menu Map Service Diagnostics Menu Map Service Diagnostic Tests and Utilities Firmware Update Obtaining Serial Back Channel Traces Acronyms and Abbreviations ...

Page 960: ...ges PANTONE Color Sampler Pages Model Printer Name DNS Name TCP IPv4 Address TCP IPv6 Addresses Serial Activation Date Supplies Usage Page Cyan Toner Life Magenta Toner Life Yellow Toner Life Black Toner Life Imaging Unit 1 Life Imaging Unit 2 Life Imaging Unit 3 Life Imaging Unit 4 Life Fuser Life Waste Cartridge Life Transfer Roller Life Reset Transfer Roller Life Total Print Count Serial Total ...

Page 961: ...Tray 4 Feed Roller Life Reset Tray 5 Feed Roller Life Fuser Setting Reset NVRAM Network Diagnostics Clear ARP Table Clear DNS Cache Network Log Pages PostScript Error Info Print Quality Mode Color Correction User Defined Screens Font Number Pitch Point Size Symbol Set Orientation Form Length Line Termination Color Mode Wide A4 Language Control Panel Sound Control Panel Brightness Control Panel Con...

Page 962: ...ed Motors Paper Lift Motors Developer Motors Dispenser Motors Agitator Motor Fuser Drive Motor Tray Module TakeAway Motor Exit Motor Fan Motors Clutch Tests Tests the functionality of the clutches by energizing de energizing one clutch at a time First BTR Retract Clutch Registration Clutch Solenoid Tests Tests the functionality of the solenoids by energizing de energizing one solenoid at a time AD...

Page 963: ...ollowing print engine status Ambient Temperature Humidity Ambient Temperature o C Ambient Humidity Displays the current Temperature and Humidity for the printer Fuser Temperature Fuser Temp is value Displays the current Fuser temperature Built in Test Prints Prints test prints stored in the Engine Control Board Dummy Cycle Dummy Cycle Select this after printing a test print and before selecting a ...

Page 964: ...uto detected sizes short or long edge feed 90 Degree Grid Initializing Startup Imaging Delivering Done For trouble identification 1 dot wide grid pattern with 512 dot pitch Print one print Yellow Magenta Cyan Black This print displays the four primary color lines in a grid pattern B Patch Initializing Startup Imaging Delivering Done NOTE Select B sized media to view complete print For judgment of ...

Page 965: ...d Sensors Feed Out 1 3 4 5 is High Low State of selected Feed Out Sensor Accum MOB Sensor Starting measurement Reading data Result is value Press BACK CANCEL to exit Value ranges 0 500 BTR Retract Sensors First BTR Retract is H L Second BTR Retract is H L State of the selected Bias Transfer Roller retract Sensor IBT Belt Home Sensor IBT Home Sensor is H L State of selected sensor ADC Sensor ADC Se...

Page 966: ... value Normal range is 869 50 30 0 indicates a failed sensor Fuser NC Center Sensors Fuser Inf is value Fuser Comp is value Fuser Diff is value Fuser Temp is value Normal is 1019 low to 150 high Normal is 1019 low to 130 high Normal is 32 low to 1024 high Translated value implies degrees C This test reads the A D values for the selected Fuser component The values are not translated to deg C Fuser ...

Page 967: ...n a few seconds Do not run this test repeatedly on any one motor Agitator Motor Agitator Motor is Off On Audible verification of motor function Fuser Drive Motor Fuser Drive Motor is Off On Audible verification of motor function Tray Module Takeaway Motor Tray Takeaway Motor Off On Audible verification of motor function Exit Motor Exit Motor Off On Audible verification of motor function Fan Motors...

Page 968: ...nt Reading data Result is value value Press BACK CANCEL to exit Run RegiCon measurement only Pass Fail RegiCon Calibration Starting Calibration Calibration Results RegiCon control setup cycle After completion run RegiCon Check to verify results LED EEPROM Check Starting Test Y result is Pass Fail M result is Pass Fail C result is Pass Fail K result is Pass Fail Press BACK CANCEL to Exit LED print ...

Page 969: ...e errors Perform Store Engine NVRAM first Cannot read controller NVRAM Reboot Not In Standby State Cannot send ATC tag values Cannot send serial number Life parameters not confirmed Save ATC tag values and serial number to NVRAM on the installed Engine Board The currently installed board is a replacement Run this routine after a new engine board has been installed to restore NVRAM Run Store Engine...

Page 970: ... IOT data is saved in NVRAM If this data was obtained from the defective board turn Off power install the replacement board reboot into diagnostics and run Restore Engine NVRAM If it is unknown whether the data in NVRAM is the data from the defective board this message provides the opportunity to erase the old ATC tag and serial number data in NVRAM Current data is read from the installed board an...

Page 971: ...ble only if read or write operations are permitted for the specified chain link Caution Do not arbitrarily modify chain link values in NVRAM NVRAM corruption is possible Chain 750 link 555 and Current Value are the default selections Enter the chain link and value Repeated pressing of Back cycles through the digits of the link the chain and the desired value Current Minimum Maximum respectively Us...

Page 972: ...ate the ps file on your computer 9 Select the ps file and click Open 10 Click the Blue button to start the firmware update process 11 A status window is displayed and a Caution page is printed 12 The amber LED on the printer s Control Panel blinks as the printer starts the firmware update process 13 On the Control Panel Writing ps file complete is displayed 14 The printer reboots after the firmwar...

Page 973: ...imilar To obtain a trace 1 Connect the Serial Cable and Level Adaptor then connect the Serial Cable to your PC 2 Turn off the printer 3 Connect the Level Adaptor with adapter s THIS SIDE UP label facing upwards to the Serial Debug Port located on the printer s Rear Panel 4 Start up a terminal program such as in Window s HyperTerminal usually located in Programs Accessories Communications HyperTerm...

Page 974: ...roblem Save the trace as a file if necessary 8 After the printer comes to ready send a print job and continue to monitor the back channel for any error conditions related to printing 9 When the capture is complete stop the data capture by selecting Stop under the Transfer menu Copy and paste the capture into a program that retains the original time formatting in the LH column ...

Page 975: ...MPV Average Monthly Print Volume AOC Auto Offset Control Automatic Offset Control ASSY Assembly ATM Adobe Type Manager ATVC Auto Transfer Voltage Control BCR Bias Charge Roller BP Backplane BSD Block Schematic Diagram BTM Bottom BTR Bias Transfer Roller CAM Cam Shaft CCD Charged Coupled Device Photoelectric Converter CCPM Color Pages Per Minute CCW Counterclock Wise CD Circuit Diagram CD Compact D...

Page 976: ... EA HG Emulsion Aggregate High Glass EC European Community ECM Error Correction Mode EEC European Economic Community EEPROM Electronically Erasable Programmable Read Only Memory EOM End of Message EOP End of Procedure ESA Electrostatic Attachment ESD Electrostatic Discharge A transfer of charge between bodies at different electrostactic potential ESS Printer Controller FCC Federal Communications C...

Page 977: ...technical Commission I F Interface IOT Image Output Terminal the ROS Xerox paper handling fusing portion of the printer IP Image Processor IPM Impression Per Minutes IPP Internet Present Provider IPX Internetwork Packet Exchange IQ Image Quality KB Kilo Byte LAN Local Area Network LCD Liquid Crystal Display LD Laser Diode LED Light Emitting Diode LEF Long Edge Feed L H Left Hand LPH LED Print Head...

Page 978: ...e Random Access Memory OEM Original Equipment Manufacturer OHP Overhead Print Transparency OPC Organic Photo Conductor OPT Optional OS Operating System PB Push Button PBX Private Branch Exchange PC Personal Computer PC Photo Conductor PCB Printed Circuit Board PCDC Pixel Count Dispense Control PCL Printer Command Language PDL Page Description Language PH Paper Handling PHY Physical Layer P J Plug ...

Page 979: ...Blue RH Relative Humidity RLS Release RMS Root Mean Square Voltage ROM Read Only Memory RTD Retard SA Systems Administrator SDTP Standard Digital Test Pattern SEF Short Edge Feed SLED New LED Print Head SLP Service Location Protocol SNMP Simple Network Management Protocol SNR Sensor SOC Service Order Code SOL Solenoid STM Single Tray Module STS Soft Touch Sensor SW Software T A Take Away TDC Toner...

Page 980: ...11 22 Phaser 7500 Printer Service Manual Reference ...

Page 981: ... Sensor operation 2 54 part number 9 62 removal 8 101 Tray Module removal 8 111 wiring diagram 10 56 10 57 1st BTR 1st BTR Contact Retract Sensor operation 2 33 part number 9 17 removal 8 32 wiring diagram 10 48 1st BTR Retract Clutch operation 2 33 part number 9 17 wiring diagram 10 48 2nd BTR 2nd BTR Assembly operation 2 37 part number 9 87 9 115 removal 8 147 2nd BTR Contact Retract Motor opera...

Page 982: ...ger Lock Sensor operation 2 36 removal 8 81 B back channel trace 11 15 Backplane PWB operation 2 49 part number 9 106 removal 8 200 Boot Loader 4 6 Bottle Guide Assembly part number 9 41 removal 8 73 C calibrations ADC Output Check 6 6 ATC Sensor Setup 6 5 regicon calibration 6 8 regicon check 6 7 chain link code General Troubleshooting 3 5 Jam Errors 3 5 summary 3 5 System Errors 3 6 cleaning pri...

Page 983: ...removal 8 166 wiring diagram 10 53 Duplex Jam Sensor testing 11 7 E EEPROM error 4 6 LED EEPROM check 6 9 electrical specifications 1 13 envelopes supported sizes 1 21 wrinkling 4 26 Erase Lamp Unit Erase Lamp Unit K removal 8 68 Erase Lamp Unit Y M C removal 8 70 operation 2 30 part number 9 39 wiring diagram 10 39 error messages abbreviation 3 4 POST 4 4 printer status 3 14 Exit Assembly part nu...

Page 984: ...6 troubleshooting 3 23 Health LED 4 3 hidden service menu 4 10 HVPS 1st 2nd DTS operation 2 49 part number 9 32 removal 8 65 Deve BCR operation 2 49 part number 9 102 removal 8 191 wiring diagram 10 40 I IBT IBT Belt Cleaner operation 2 34 part number 9 31 removal 8 57 IBT Belt Unit operation 2 34 part number 9 31 9 34 9 115 removal 8 58 IBT Drive Motor Assembly operation 2 46 removal 8 36 IBT Fro...

Page 985: ...ch Chassis Assembly operation 2 49 removal 8 186 maintenance preventive 7 2 RIP 7 7 tools 7 2 maintenance items 2nd Transfer Roller 1 10 Belt Cleaner 1 10 part number 9 37 Fuser 1 10 part number 9 37 9 115 removal 8 67 Imaging Unit 1 10 part number 9 39 9 115 removal 8 10 Tray 1 Feed Roller 1 10 part number 9 79 9 115 Tray 3 4 5 Feed Roller removal 8 95 Trays 2 5 Feed Roller 1 10 part number 9 50 ...

Page 986: ...faults 4 6 error display 4 6 LED blink patterns 4 6 types 4 6 Health LED 4 3 indicators 4 3 memory error correction 4 17 soft faults 4 5 corrective actions 4 5 Startup page format 4 5 types 4 5 version 4 3 power requirements 1 13 printer configurations 1 3 dimensions 1 22 options 1 7 print speed 1 16 printing life 1 12 serial number 9 2 status codes 3 14 technology 1 12 printing process 2 5 print ...

Page 987: ...ST error reports 4 5 Status Messages and Codes 3 14 T technical support 1 2 test print Service Diagnostics test prints 11 5 Toner Cartridge non Xerox Toner Cartridge Control Panel display 1 25 operation 2 31 part number 9 27 9 114 removal 8 9 Toner Dispenser Motor operation 2 32 part number 9 27 removal 8 43 wiring diagram 10 44 Toner Sensors wiring diagram 10 51 Tray 1 Feed Out Sensor operation 2...

Page 988: ...oval 8 12 Waste Toner Waste Toner Bottle Full Sensor operation 2 36 part number 9 41 removal 8 74 wiring diagram 10 48 Waste Toner Bottle Position Sensor operation 2 36 part number 9 41 Waste Toner Pipe Assembly part number 9 41 removal 8 75 Windows operating system 1 12 troubleshooting 4 32 wiring diagram Control Panel 10 50 wiring diagrams 1500 Optional Sheet Feeder 10 56 10 57 1st BTR Contact R...

Page 989: ...Phaser 7500 Printer Service Manual I 9 Index Toner Sensor 10 51 Tray 1 10 52 Tray Module 10 54 Tray Module Relay Board 10 54 Waste Toner Bottle Full Sensor 10 48 ...

Page 990: ...I 10 Phaser 7500 Printer Service Manual Index ...

Page 991: ......

Page 992: ...Copyright 2009 2010 Xerox Corporation All rights reserved Unpublished rights reserved under the copyright laws of the United States Part 701P31030 ...

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