Xerox PHASER 7500, Service Manual

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Phaser 7500 Printer Service Manual 4-33
General Troubleshooting
Macintosh Troubleshooting (Mac OS 10.3 and Higher)
The following procedures eliminates cabling, communication, and connection
problems. Once you complete these steps, print a test page from your software
application.
Note
If the job prints, no further troubleshooting is necessary. If there are print-
quality problems, refer to the User Guide at www.xerox.com/office/
7500support.
Macintosh Troubleshooting OS 10.3 Step-by-Step
Perform these steps only for Mac OS 10.3 and higher.
1. Open the Network Utility and click the Ping tab.
2. Enter the printer’s IP address.
3. Click Ping. If you do not get a response, verify that your TCP/IP settings are
correct for your printer and computer.
Note
See also: www.xerox.com/office/7500support
UNIX/ Linux
This section includes:
• Quick Install Steps
• Additional Resources
Your printer supports connection to a variety of UNIX platforms through the
Parallel and Network interface. The workstations currently supported by
CentreWare for UNIX/ Linux to a network-connected printer are:
• Sun Solaris
• IBM AIX
• Hewlett-Packard HP-UX
• Linux (i386) tested on SUSE 10.0, RedHat 9, Fedora Core1
The following procedures enable you to connect your printer using any of the
supported versions of UNIX or Linux listed above.