Xerox Phaser 3300, Servce Manual

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Phaser 3300MFP Service Manual 3-7
Error Messages and Codes
Error Messages
Messages appear in the CentreWare IS window or on the control panel
display to indicate the machine’s status or errors. Refer to the tables below to
understand the messages’ meaning and correct the problem if necessary.
Messages and their meanings are listed in alphabetical order.
Message Meaning Suggested solutions
Authentication Failed The ID or password you entered is
incorrect. Enter the correct ID or password
Cancel?
1: Yes
2: No Your machine's memory has become full
while trying to store an original into
memory. To cancel the fax job, press the 1 button to accept
Yes. If you want to send those pages that have been
successfully stored, press the 2 button to accept No.
You should send the remaining pages later, when
memory is available.
[COMM. Error] The machine has a communication
problem. Ask the sender to try again.
Connection Error Connection with the SMTP server failed. Check the server settings and the network cable.
Connection Failed The protocol you have entered is not
supported or server port is wrong. Check the protocol or server port.
Data Read Fail Check
USB Memory Time expired while reading data. Try again.
Data Write Fail Check
USB Memory Storing to the USB memory failed. Check the available USB memory space.
Document Jam The loaded original has jammed in the ADF. Clear the jam.
Door Open The front cover or rear cover is not
securely latched. Close the cover until it locks into place.
Duplex Jam 0 Check
Inside Paper has jammed during duplex printing. Clear the jam.
Duplex Jam 1 Open/Close
Door Paper has jammed during duplex printing. Clear the jam.
Enter Again You entered an unavailable item. Enter the correct item again.
File Access Denied Login to the network server was
successful. However, access to the file on
the network server was denied. Change the server settings.
File Name Exist The file name you have entered already
exists. Enter a different file name.
File Name Over Limit The file names you can use are from
doc001 to doc999. However, all file names
are used already. Delete unnecessary files.
File Format Not
Supported The selected file format is not supported. Use the correct file format.
Fuser Door Open The fuser door is not securely latched. Open the rear cover and close the fuser door until it
locks into place. For the location of the fuser door.