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Phaser 3300MFP Service Manual
Error Messages and Codes
JAM 2
Description
1. Paper is jammed in front of or inside the fuser.
2. Paper is stuck in the discharge roller and in the fuser just after passing
through the Actuator-Feed.
Check and Cause
Solution
1. If the paper is completely fed out of the
printer, but Jam 2 occurs: Exit sensor is
defective.
■
After the paper is completely
discharged, actuator Exit should return to
the original position to shut off the photo-
sensor. Sometimes it takes longer than it
should and does not return.
1. Check if the exit sensor actuator is
defective.
■
Check if the actuator exit is deformed
(Check if the lever part is deformed in
shape).
■
Check whether burrs occur in the
assembly part of the actuator exit or not
and if the actuator is smoothly operated.
■
Check for foreign matter and if a wire is
caught in the actuator exit's operation.
2. If the paper is rolled in the Fuser
Roller:
■
This occurs when a Guide claw is
broken away or deformed.
■
It occurs when the Guide claw spring is
broken away or deformed.
■
It occurs when the Heat-Roller or
Pressure-Roller is seriously
contaminated with toner.
2. If the paper is stuck in the fuser:
disassemble the fuser and remove the
jammed paper, and clean the surface of
the pressure roller with dry gauze.
Pressure Roller
CR
DR
SR
Transfer Roller
Feed Roller
Empty Sensor
OPC
LSU
Fuser
Toner Cartridge
Exit Sensor
Feed Sensor
MP Sensor
s3300mfp-069
PTL
Summary of Contents for Phaser 3300
Page 1: ...Phaser 3300MFP Multi Function Printer Phaser 3300MFP Service Manual...
Page 2: ......
Page 16: ...xiv Phaser 3300MFP Service Manual...
Page 81: ...3 Chapter Error Messages and Codes In this chapter Introduction Jam Error Codes Error Messages...
Page 92: ...3 12 Phaser 3300MFP Service Manual Error Messages and Codes...
Page 118: ...4 26 Phaser 3300MFP Service Manual General Troubleshooting...
Page 136: ...5 18 Phaser 3300MFP Service Manual Print Quality Troubleshooting...
Page 140: ...6 4 Phaser 3300MFP Service Manual Adjustments and Calibrations...
Page 272: ...9 38 Phaser 3300MFP Service Manual Parts List...
Page 288: ...10 16 Phaser 3300MFP Service Manual Wiring Diagrams...
Page 289: ...A Appendix Appendix Contents Phaser 3300MFP Menu Map Acronyms and Abbreviations...
Page 295: ......