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IMAGE QUALITY RAPs
2/99
IMAGE QUALITY DEFECTS
3-16
DocuPrint C55/C55mp/[NC60]
Defect Name / Description
Possible Causes
Corrective Action
36. RESIDUAL IMAGE.
1. Failed Print Drum Cleaning Blade.
1. Remove the Cleaning Blade (3 screws) and
clean the blade. Reinstall and make several
prints to verify cleaning. If problem still
exists, replace the Print Drum Module.
2. Low Fuser Oil.
2. If Oil is low refer to the W5 RAP and check
the operation of the Fuser Oil Sensor. Add
Oil. Run 20 blank prints to clean the fuser
roll.
37. SMEARS (BLACK).
1. Fuser Speed incorrect (V66 IOT Firmware).
1. Perform Fuser Speed check. (GP. 3.1)
38. SMEARS (YELLOW).
1. Fuser Speed incorrect (V66 IOT Firmware).
1. Perform Fuser Speed check. (GP. 3.1)
39. SMEARS SIDE TO SIDE
ON PORTRAIT PRINT.
1. Light shocked Print Drum
1. Dark rest the Print Drum.
Replace the Print Drum
2. Main drive belt slipping.
2. Replace the main drive belt.
40. SMEARS RANDOM. (BLACK PRINTS OK).
1. Image being disturbed during transfer.
1. Foreign material in Transfer Drum Cleaning
Brush or in Transfer Drum Lower Frame.
Summary of Contents for DocuPrint C55
Page 14: ...SERVICE CALL PROCEDURES 2 99 NOTES 1 6 DocuPrint C55 C55mp NC60 Notes ...
Page 56: ...OTHER FAULTS RAPs 2 99 NOTES 2 42 DocuPrint C55 C55mp NC60 NOTES ...
Page 76: ...IMAGE QUALITY SPECIFICATIONS 2 99 NOTES 3 20 DocuPrint C55 C55mp NC60 NOTES ...
Page 130: ...REPAIRS ADJUSTMENTS 2 99 NOTES 4 42 DocuPrint C55 C55mp NC60 NOTES ...
Page 216: ...GENERAL PROCEDURES 2 99 NOTES 6 18 DocuPrint C55 C55mp NC60 Notes ...
Page 252: ...GENERAL PROCEDURES 2 99 NOTES 6 54 DocuPrint C55 C55mp NC60 NOTES ...
Page 272: ...GENERAL PROCEDURES 2 99 NOTES 6 74 DocuPrint C55 C55mp NOTES ...
Page 274: ...GENERAL PROCEDURES 2 99 NOTES 6 76 DocuPrint NC60 NOTES ...