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STATUS INDICATOR RAPs
2/99
E7, E8, E9
2-10
DocuPrint C55/C55mp/[NC60]
E7 PRINT DRUM JAM RAP
INITIAL ACTION
Open the Printer and clear the jam.
If problem reoccurs refer to E4 RAP.
E8 OUTPUT JAM RAP
Paper was on the Exit Sensor too long.
INITIAL ACTION
We have seen some machines where the
actuator for the Exit Sensor has become stuck
during shipping. When this happens, the
sensor does not change state, and the
E8
jam
occurs. If you remove the sensor cover
(PL 2.1) by removing the two screws that
secure it, you can ensure that the actuator is
free and that the sensor is secured in the
proper position in the sensor cover.
Open the Printer and remove the Fuser
Assembly. Check for any obstructions in the
fuser paper path.
Switch the power off wait 10 seconds and
switch the power on. Run another print to
recheck for the fault.
PROCEDURE
Enter IOT normal diagnostics. Scroll to the
SWITCH SCAN program and select Scan Row
00. Press
Form Feed [1]
.
Open the Printer, then open the Fuser Cover.
Actuate and deactuate the Exit Sensor while
observing the Yellow LED.
The Yellow LED switches on and off.
Y
N
Go to BSD 10.2 in Section 7 and trouble-
shoot the Exit Sensor signal (CN308-1) for
a short to ground.
If no short exists, replace the PCU PWB.
If the problem still exists, replace the Exit
Sensor.
Check the following:
•
Obstructions in the paper path.
•
Mechanical drive problem in the feedout
area.
E9 CLOSE PRINTER RAP
The Printer is open.
INITIAL ACTION
Open and reclose the printer.
PROCEDURE
Enter IOT normal diagnostics. Scroll to the
SWITCH SCAN program and select Scan Row
00. Press
Form Feed [1]
.
Open and close the Printer while observing the
Black LED.
The Black LED switches on and off.
Y
N
Go to BSD 1 (G1) in Section 7 and
troubleshoot the 24 VDC Interlock Switch.
If no open exists, replace the PCU PWB.
If the problem still exists, replace the
24 VDC Interlock Switch.
Replace the PCU PWB.
Summary of Contents for DocuPrint C55
Page 14: ...SERVICE CALL PROCEDURES 2 99 NOTES 1 6 DocuPrint C55 C55mp NC60 Notes ...
Page 56: ...OTHER FAULTS RAPs 2 99 NOTES 2 42 DocuPrint C55 C55mp NC60 NOTES ...
Page 76: ...IMAGE QUALITY SPECIFICATIONS 2 99 NOTES 3 20 DocuPrint C55 C55mp NC60 NOTES ...
Page 130: ...REPAIRS ADJUSTMENTS 2 99 NOTES 4 42 DocuPrint C55 C55mp NC60 NOTES ...
Page 216: ...GENERAL PROCEDURES 2 99 NOTES 6 18 DocuPrint C55 C55mp NC60 Notes ...
Page 252: ...GENERAL PROCEDURES 2 99 NOTES 6 54 DocuPrint C55 C55mp NC60 NOTES ...
Page 272: ...GENERAL PROCEDURES 2 99 NOTES 6 74 DocuPrint C55 C55mp NOTES ...
Page 274: ...GENERAL PROCEDURES 2 99 NOTES 6 76 DocuPrint NC60 NOTES ...