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2/99
OTHER FAULTS RAPs
DocuPrint [NC60]
2-39
OF6B
OF6B
ESS RAP [NC60]
This RAP is used when you suspect a problem
with the [NC60] ESS.
PROCEDURE
Switch the Printer off. Enter IOT normal
diagnostics
[3]
+
[7]
, then Power On. Use
[3]
to scroll to TEST PRINT and press
[1]
to run
an IOT test print.
The Test Print is produced.
Y
N
Refer to Section 2 Table of contents and
fix the IOT Problem.
Switch the printer off, wait 10 seconds then
switch the printer on.
Refer to Figure 1 and Locate the POWER and
FAIL LEDs on the rear of the ESS PWB.
Observe these two LEDs through the two
cutouts.
The POWER LED is on.
Y
N
Refer to BSD 1.2 and check the +5 VDC
to the ESS PWB (CN104-16~20). If OK,
replace the ESS PWB.
The FAIL LED is off.
Y
N
When the Fail LED is on, it indicates a
ESS boot failure, replace the ESS.
Power on Version number was displayed.
Y
N
Replace the ESS.
The Control Panel displayed ***’s, then
displayed Initializing and the copyright
statement.
Y
N
A
B
A
B
Check the plug in RAM to ensure it is
seated properly and is at least 32 MB.
If the problem still exists replace the ESS.
Press
[2]
until Service Menu is displayed.
Press
[5]
until Config Sheet is displayed, then
press
[1]
to make a test print.
A Test Print was produced.
Y
N
Replace the ESS PWB.
Determine the Port being used then select
from one of the following:
•
Customer is using the Serial interface.
- Check the connector from the PC to
ensure it is seated properly.
- Check for any bent or deformed pins.
- If the problem still exists, replace the
ESS PWB.
•
Customer is using the Parallel interface.
- Check the connector from the PC to
ensure it is seated properly.
- Check for any bent or deformed pins.
- If the problem still exists replace the
ESS PWB.
•
Customer is using 10 MB NIC (No Optional
NIC Card).
- Check the NIC connector to ensure it is
seated properly.
- Check for any bent or deformed pins.
- If the problem still exists replace the
ESS PWB.
•
Customer is using 100 MB NIC or Token
Ring (Optional NIC Card).
•
Examine the NIC card for any obvious
problems. Look for bent or deformed pins.
•
Set up the meter to m5 VDC and
check for +5 VDC between pins 1 and 2
(top 2 pins) of the NIC connector.
+5 Volts is available.
Y
N
Replace the ESS PWB.
Replace the NIC PWB.
Optional
NIC
Serial
Parallel
RJ45
E’Net
BNC
POWER
10 MB
NIC
FAIL
Figure 1. ESS PWB
Summary of Contents for DocuPrint C55
Page 14: ...SERVICE CALL PROCEDURES 2 99 NOTES 1 6 DocuPrint C55 C55mp NC60 Notes ...
Page 56: ...OTHER FAULTS RAPs 2 99 NOTES 2 42 DocuPrint C55 C55mp NC60 NOTES ...
Page 76: ...IMAGE QUALITY SPECIFICATIONS 2 99 NOTES 3 20 DocuPrint C55 C55mp NC60 NOTES ...
Page 130: ...REPAIRS ADJUSTMENTS 2 99 NOTES 4 42 DocuPrint C55 C55mp NC60 NOTES ...
Page 216: ...GENERAL PROCEDURES 2 99 NOTES 6 18 DocuPrint C55 C55mp NC60 Notes ...
Page 252: ...GENERAL PROCEDURES 2 99 NOTES 6 54 DocuPrint C55 C55mp NC60 NOTES ...
Page 272: ...GENERAL PROCEDURES 2 99 NOTES 6 74 DocuPrint C55 C55mp NOTES ...
Page 274: ...GENERAL PROCEDURES 2 99 NOTES 6 76 DocuPrint NC60 NOTES ...