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Xerox DocuPrint C55, Service Manual

The Xerox DocuPrint C55 is a high-quality printer, perfect for home or office use. For an enhanced user experience, we offer a Supplementary Manual that provides detailed instructions on setup and troubleshooting. Download this manual for free from our website, ensuring that you maximize your printer's capabilities.

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GENERAL PROCEDURES

DocuPrint C55/C55mp/[NC60]

6-61

 GP 15.1 INSTALL

7.  Print the test sheet:

a.

Close the front and the back printer
panels.  Install the Manual Feed Tray into
the Manual Feed Slot on the Front Panel.
(For details on how to use this tray, see
Chapter 3 in the User’s Guide.)

b.

Remove all tape from tray 1 and add
paper.

c.

Plug the power cord into the printer and
power source.

d.

Switch the printer.

e.

The printer will adjust itself and print a
test print.  (For a new printer this takes
about 10 minutes.)

26

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Summary of Contents for DocuPrint C55

Page 1: ...nual 701P14760 February 1999 CAUTION Certain components in the DocuPrint C55 C55mp NC60 Color Laser Printers are susceptible to damage from electrostatic discharge Observe all ESD procedures to avoid component damage DocuPrint C55 C55mp NC60 ...

Page 2: ...he customer agrees to indemnify defend and hold Xerox harmless from any third party claims which arise directly or indirectly from such service Prepared by Xerox Corporation Multinational Customer and Service Education 780 Salt Road Webster New York 14580 1999 by Xerox Corporation All rights reserved Xerox and all Xerox products mentioned in this publication are registered trademarks of the Xerox ...

Page 3: ...32 2 99 4 33 2 99 4 34 2 99 4 35 2 99 4 36 2 99 4 37 2 99 4 38 2 99 4 39 2 99 4 40 2 99 4 41 2 99 4 42 2 99 4 43 2 99 4 44 2 99 Page Rev 4 45 2 99 4 46 2 99 4 47 2 99 4 48 2 99 4 49 2 99 4 50 2 99 4 51 2 99 4 52 2 99 4 53 2 99 4 54 2 99 4 55 2 99 4 56 2 99 4 57 2 99 4 58 2 99 4 59 2 99 4 60 2 99 4 61 2 99 4 62 2 99 4 63 2 99 4 64 2 99 4 65 2 99 4 66 2 99 4 67 2 99 4 68 2 99 4 69 2 99 4 70 2 99 5 1...

Page 4: ...2 99 6 76 2 99 7 1 2 99 7 2 2 99 7 3 2 99 7 4 2 99 7 5 2 99 7 6 2 99 7 7 2 99 7 8 2 99 7 9 2 99 7 10 2 99 7 11 2 99 7 12 2 99 7 13 2 99 7 14 2 99 7 15 2 99 7 16 2 99 7 17 2 99 7 18 2 99 7 19 2 99 7 20 2 99 7 21 2 99 7 22 2 99 7 23 2 99 7 24 2 99 7 25 2 99 7 23 2 99 7 24 2 99 7 25 2 99 7 26 2 99 7 27 2 99 7 28 2 99 ...

Page 5: ... Organization ii How to use This Manual iii Reference Symbology iii SERVICE CALL PROCEDURES Contents 1 1 STATUS INDICATOR RAPS Contents 2 1 IMAGE QUALITY RAPS Contents 3 1 REPAIR ADJUSTMENT PROCEDURES Contents 4 1 PARTS LIST SECTION Contents 5 1 GENERAL PROCEDURES INFORMATION Contents 6 1 WIRING DATA Contents 7 1 ...

Page 6: ...cks The System Checks procedures details the steps for effective repair and verification of repair of problems found in Initial Action Every Call Activities These are cleaning and maintenance activities which are performed on every call Scheduled Maintenance Scheduled Maintenance consists of checking the life remaining on the CRUs Final Action Final Action ensures that image quality is acceptable ...

Page 7: ...o notes usually found on the same page Parts Lists PL 2 4 example In the example above the parts list reference and the exploded view drawing would be found in Section 5 on sub section 2 4 Descriptions of commonly used graphic symbols are included in order to aid troubleshooting when using the circuit diagrams Switches Relays Safety interlock switch circuit open Safety interlock switch circuit clo...

Page 8: ... feedback signal Indicates a common splice of wires Indicates a common splice of wires at a pin Indicates the direction of signal flow Indicates that the wire continues to the adjacent page Tag Identification This WITH TAG Symbol is used to identify the components or configura tion that are part of a printer change covered by the Tag number This WITHOUT TAG Symbol is used to identify the component...

Page 9: ...PROCEDURES 2 99 SERVICE CALL PROCEDURES DocuPrint C55 C55mp NC60 1 1 SECTION CONTENTS TITLE PAGE CALL FLOW 1 2 INITIAL ACTION 1 3 SYSTEM CHECKS 1 3 EVERY CALL ACTIVITIES 1 4 SCHEDULED MAINTENANCE 1 4 FINAL ACTION 1 5 ...

Page 10: ...ons to take to repair resolve them FINAL ACTIONS This step is used to ensure that the print quality the printer performance and the printer appearance is satisfactory It will also provide direction to help complete administrative tasks INITIAL ACTION This step is used to gather information about the reason for the call to determine the machine condition and to run print samples EVERY CALL ACTIVITI...

Page 11: ... Fault Code go to Section 2 Table of Contents Locate and perform the RAP associated with the Fault Code d If there is NO fault code associated with the problem go to Section 2 Table of Contents Locate and perform the RAP which most closely matches the problem described by the customer e If the problem is not repeatable operate the printer in the same job conditions the customer used and recheck fo...

Page 12: ...GP 3 b Color Developer Module GP 2 c Print Drum Module GP I d Toner Collector GP 4 7 Use Film Remover to clean the Feed Rollers Do not rotate the Feed Rollers more than 270 while cleaning Apply Rubber restore if available 8 Check the Transfer Drum Nip Adjustment ADJ 11 1 9 Wipe the outside of the printer SCHEDULED MAINTENANCE Purpose To check the life remaining on the CRUs PROCEDURE 1 Check the li...

Page 13: ...possible ask the customer to print one of their representative prints to examine and comment on Wrap Up Procedure 1 Record your service activities in the service log 2 Record the Total meter reading from the Diagnostic Test Pattern in the service log 3 Record the ESS software level from the Diagnostic Test Pattern in the service log 4 C55 C55mp Off Line Print Settings Record the NIC software level...

Page 14: ...SERVICE CALL PROCEDURES 2 99 NOTES 1 6 DocuPrint C55 C55mp NC60 Notes ...

Page 15: ...DEVELOPER CARTRIDGE 2 19 J6 REPLACE BLACK DEVELOPER CARTRIDGE 2 19 J7 TONER COLLECTOR FULL 2 20 J8 REPLACE PRINT DRUM 2 20 J9 REPLACE FUSER MODULE 2 20 JA REPLACE OIL PAD 2 21 T0 FUSER THERMISTOR ERROR 2 21 T1 UNDER TEMPERATURE 2 22 T2 OVER TEMPERATURE 2 23 U0 IOT ROM ERROR 2 23 U1 IOT RAM ERROR 2 24 U2 IOT NVM RAM ERROR 2 24 U3 IOT ESS COMMUNICATION ERROR 2 24 U4 OPTICS FAULT 2 25 U5 POLYGON MOTO...

Page 16: ...e of input component location The BSDs in Section 7 may also prove helpful when locating the various electrical components 3 The Connectors can be located in Section 7 Refer to Section 7 Table of contents on page 7 1 The table below shows the location of the most common connectors Connector Numbers Location Figure CN100 s PCU PWB ESS PWB 7 1 CN200 s Cassette PWB 7 4 CN300 s Connector PWB 7 2 CN400...

Page 17: ...Cassette If the problem still exists replace the PCU PWB If the problem still exists replace the Cassette PWB C2 CHECK TRAY 2 RAP Cassette 2 is not in the printer INITIAL ACTION Move the length stop to the 11 inch position Figure 2 2 load paper and insert Cassette 2 into the printer Switch the power off wait 10 seconds and switch the power on Recheck for the fault PROCEDURE Enter IOT normal diagno...

Page 18: ...Empty Sensor while observing the Black LED A A The Black LED switches on and off Y N Go to BSD 7 1 in Section 7 and trouble shoot the Tray Empty Sensor signal CN102 6 for a short to ground If no short exists replace the PCU PWB If the problem still exists replace the Tray Empty Sensor Exit from the SWITCH SCAN program Close the Printer Remove the paper cassette Scroll to the MOTOR TEST program Pre...

Page 19: ... while monitoring the meter The meter swings from 24 VDC to 0 and back to 24 Y N Go to BSD T2 7 3 in Section 7 and troubleshoot the T2 Feed Solenoid signal and 24 VDC Interlocked CN109 8 7 for an open If no open exists replace the PCU PWB If the problem still exists replace the T2 Feed Solenoid Measure between CN109 9 and ground Make one print while monitoring the meter The meter swings from 24 VD...

Page 20: ...T program and press Form Feed 1 to switch on the motors while observing the Paper Feed Motor The Paper Feed Motor is rotating normally Y N Go to BSD 7 3 in Section 7 and trouble shoot the Paper Feed Motor clock lines If the lines are OK replace the PCU PWB If the problem still exists replace the Paper Feed Motor Exit from diagnostics Set up the meter to read 24 VDC Measure between CN103 4 and grou...

Page 21: ...ected actuate and deactuate the Bypass Switch while observing the Cyan LED The Cyan LED switches on and off Y N Go to BSD 10 2 and troubleshoot the Strobe 2 signal CN103 18 for an open If no open exists replace the PCU PWB A B A B Go to BSD 10 2 in Section 7 and trouble shoot the Exit Sensor signal 5 VDC and GND CN308 1 3 2 for an open If no open exists replace the PCU PWB If the problem still exi...

Page 22: ...d the Transfer Drum Cleaner assembly is not camming into the cleaning position If the machine prints OK when printing black only but jams E6 when printing color it is an indication that the Transfer Drum Cleaner assembly is staying cammed against the Transfer Drum The Transfer Drum Cleaning Solenoid and Transfer Drum Cleaner Assembly are operating correctly Y N Check that when the solenoid energiz...

Page 23: ...E Set up the meter to read 24 VDC Measure between CN103 4 and ground Make one print while monitoring the meter The meter swings from 24 VDC to 0 and back to 24 Y N Go to BSD 9 16 in Section 7 and trouble shoot the Stripper Solenoid signal and 24 VDC Interlocked CN103 4 CN303 2 1 for an open or a short If no short or open can be found replace the PCU PWB If the problem still exists replace the Stri...

Page 24: ...ter IOT normal diagnostics Scroll to the SWITCH SCAN program and select Scan Row 00 Press Form Feed 1 Open the Printer then open the Fuser Cover Actuate and deactuate the Exit Sensor while observing the Yellow LED The Yellow LED switches on and off Y N Go to BSD 10 2 in Section 7 and trouble shoot the Exit Sensor signal CN308 1 for a short to ground If no short exists replace the PCU PWB If the pr...

Page 25: ...as installed incorrectly or the contacts are dirty INITIAL ACTION Remove the Black Developer Module Check for binding in the housing Check to be sure that the seal has been removed Check the Developer Module connector to be sure it is clean Reinstall the Black Developer Module If the problem persists check connector CN107 for a good connection or any loose wiring before replacing the Black Develop...

Page 26: ...t be a DOS format Load a different floppy and try to read it If the floppy still cannot be read check the following for a good connection CN102 between the Floppy drive and the ESS BSD 13 in Section 7 CN103 the flat cable between the Floppy drive and the ESS BSD 13 in Section 7 If the problem still exists replace the Floppy Drive before replacing the ESS PWB F3 ACTION FAILED FLOPPY RAP The Floppy ...

Page 27: ...he display indicates Power On Version X XX then release the keys This will enable the Reset Menu Menu Up until Reset Menu Item Up until Factor Defaults Value Up until Yes then press Enter INITIAL ACTION Switch the power off wait 10 seconds and switch the power on This will force the ESS to retry reading the Hard Disk If the Hard Disk still cannot be read check the following C55 C55mp Check the Har...

Page 28: ...ower on This will force the ESS to retry reading the Hard Disk If the Hard Disk still does not write have the customer remove some of the files from the Hard Disk H4 REFORMAT HARD DISK RAP The Hard Disk needs to be formatted INITIAL ACTION Switch the power off wait 10 seconds and switch the power on to retry reading the Hard Disk If the H4 occurs again reformat the hard disk ...

Page 29: ...OCEDURE Enter IOT normal diagnostics Scroll to the MOTOR TEST program and Press Form Feed 1 to switch on the motors while observing the Color Toner Motor The Color Toner Motor is rotating normally A A Y N Refer to BSD 9 11 in Section 7 and troubleshoot the Color Toner Motor lines CN116 1 2 for an open or a short to ground If no wiring problem exists replace the PCU PWB If the problem still exists ...

Page 30: ...ROCEDURE Enter IOT normal diagnostics Scroll to the MOTOR TEST program and Press Form Feed 1 to switch on the motors while observing the Color Toner Motor The Color Toner Motor is rotating normally A A Y N Refer to BSD 9 11 in Section 7 and troubleshoot the Color Toner Motor lines CN116 1 2 for an open or a short to ground If no wiring problem exists replace the PCU PWB If the problem still exists...

Page 31: ...EDURE Enter IOT normal diagnostics Scroll to the MOTOR TEST program and Press Form Feed 1 to switch on the motors while observing the Color Toner Motor The Color Toner Motor is rotating normally A A Y N Refer to BSD 9 11 in Section 7 and troubleshoot the Color Toner Motor lines CN116 1 2 for an open or a short to ground If no wiring problem exists replace the PCU PWB If the problem still exists re...

Page 32: ...e is used to view the gears for the Toner motor NOTE In the following steps we will be operating the Black Toner Motor Do not allow the motor to run for over 2 seconds or overtoning can result A A Enter IOT normal diagnostics Scroll to the MOTOR TEST program and press Form Feed 1 to switch on the motors Look through the hole and switch on the Black Toner Motor by pressing On Line 0 Release On Line...

Page 33: ...hort to ground CN118 9 Magenta Toner 5 VDC for an open CN118 2 A A Yellow Toner Sense signal for an open or a short to ground CN118 8 Yellow Toner 5 VDC for an open CN118 1 If all of the above check OK replace the Color Developer Cartridge If the problem still exists replace the PCU PWB J6 REPLACE BLACK DEVELOPER CARTRIDGE RAP NOTE This code is normally preceded by a W2 code The Black Developer Ca...

Page 34: ...int Drum Check the remaining on the Print Drum Cartridge If the cartridge is at end of life notify the customer and have them install a new Print Drum Cartridge PROCEDURE If the J8 code does not clear when a new Print Drum Cartridge is installed go to BSD 9 2 and check the New Drum Detect signal CN107 15 for an open or short to ground Also check 5 VDC CN107 17 for an open If the J8 code exists eve...

Page 35: ...d 1 Open the Printer and remove the Fuser Assembly Actuate and deactuate the Oil Sensor while observing the Cyan LED The Cyan LED switches off and on Y N With Scan Row 05 still selected actuate and deactuate the Cleaner Jam Switch while observing the Magenta LED The Magenta LED switches off and on Y N Refer to BSD 10 4 and check the Strobe 1 signal CN103 19 for an open If no open exists replace th...

Page 36: ... A B Go to BSD 10 5 in Section 7 and trouble shoot the Fuser connectors CN1008 1009 for an open circuit If the wiring is OK replace the Fuser Module CAUTION Be careful during the following test High Voltage AC may be present Set up the meter to measure 120 220 VAC Connect between CN1004 2 and CN1004 1 the LVPS side right connector Switch the Power on The reading is approximately 115 220 VAC Y N Sw...

Page 37: ... 18 and ground When the fuser is cold the reading should be around 0 VDC When the fuse warms up the reading should switch to approximately 22 VDC The readings are OK Y N Go to BSD 10 5 in Section 7 and trouble shoot the Fuser on L signal for a short to ground CN107 18 If the wiring is OK replace the PCU PWB If the problem still exists replace the Low Voltage Power Supply Triac shorted replace the ...

Page 38: ...e for the developer housings in the printer The printer will then attempt to adjust the toner concentration to values that may be out of range for the housings The can result in incorrect toner concentration values or the machine may hang up with the Adjusting Print Quality message When taking a U2 service call you must carefully follow the steps in ADJ 3 3 and determine the current Toner Concentr...

Page 39: ...n Section 7 and troubleshoot the Laser Interlock Switch circuit CN113 12 for an open If no open exists replace the PCU PWB If the problem still exists replace the Laser Interlock Switch Go to BSD 6 in Section 7 Connector CN113 and check the following pins for a good connection A A CN113 11 GND CN113 10 SYNC CN113 8 VIDEO DATA CN113 7 LASER DIODE ON L 5 VDC If the wiring appears OK replace the PCU ...

Page 40: ...rving the meter The meter reads 5 VDC before the motor program starts and 0 VDC when the motor program is running Y N Set up the meter to read 24 VDC Connect the meter to CN117 3 and ground A B A B The meter reads 24 VDC Y N Go to BSD 9 5 in Section 7 and troubleshoot the 24 VDC CN117 3 for an open If no open exists replace the PCU PWB Go to BSD 9 5 in Section 7 and trouble shoot the Developer Mot...

Page 41: ... gears Rotate the Transfer Drum by hand to ensure that it moves Check for any binding caused by a tucked over Transfer Drum Cleaner Brush Blade Reinstall the Print Drum Module Switch the power off wait 10 seconds and switch the power on Recheck for the fault PROCEDURE Enter IOT normal diagnostics Scroll to the MOTOR TEST program and press Form Feed 1 to switch on the motors while observing the Mai...

Page 42: ... This code indicates that the Black Developer module is near the end of life 10 remaining When a J6 occurs the customer should install a new Black Developer Module When a new Black Developer Module is installed the J6 and W2 codes will no longer appear If the J6 code still exists refer to the J6 RAP W3 PRINT DRUM MOD RAP This code indicates that the Photoreceptor module is near the end of life 10 ...

Page 43: ...n the new Fuser Module is installed the J9 and W4 codes will no longer appear If the J9 code still exists refer to the J9 RAP W5 FUSER OIL BOTTLE PAD RAP This code indicates that the Oil Bottle and Pad are near the end of use When a JA occurs the customer should install a new Fuser Oil Bottle and Pad When a new Oil Bottle is installed the JA and W5 codes should no longer appear If the JA code stil...

Page 44: ...e power cord If power is available at the wall outlet but not available at the printer end replace the power cord PROCEDURE WARNING Disconnect all network and workstation inputs to the printer A A Switch the printer off wait 10 seconds and switch the printer on while listening to the IOT and observing the Message Display The IOT runs when the printer is switched on Y N Set up the meter to measure ...

Page 45: ... N The printer booted when it was switched on The display is now a circling asterisk Switch the printer off Reconnect CN104 Disconnect CN102 and CN103 from the Floppy Drive Switch the printer on The printer is still dead the display and LEDs are off No motors or fans are heard when the printer is switched on Y N The printer booted when it was switched on The display is now a circling asterisk Repl...

Page 46: ... 2 1 and check the D3 signal CN103 25 for a short to ground It the wiring is OK replace the PCU PWB If the problem still exists replace the Control Panel PWB Refer to BSD 2 1 and check the following signals CN103 22 Read Write for an open CN103 23 Register Select for an open or a short to ground CN103 24 Display Enable for an open or a short to ground CN103 25 Data 3 for an open CN103 26 Data 2 fo...

Page 47: ...em still exists replace the PCU PWB OF2 4 Message display works OK LEDs do not work correctly PROCEDURE If the On Line LED never comes on refer to BSD 6 and check the following CN104 6 CRDY Command Ready for an open CN104 2 CMD Command for an open or a short If the LEDs are flickering off and on refer to BSD 2 1 and check the following CN103 21 LED Enable for a short to ground If the LEDs are off ...

Page 48: ...ks in the original configuration but not with customers memory replace the ESS PWB 6 C55 C55mp If the ESS IF PWB PL 3 1 6 160K32850 has been replaced check to see that it has a plastic insulating washer at each mounting hole Some of the spare 160K32850 were manufactured without these washers A purge is under way to fix this problem In the meantime contact your Technical Support Organization 7 Chec...

Page 49: ...wiring is OK replace the PCU PWB If the problem still exists replace the Cassette PWB With Scan Row 02 still selected move the length stop to the Legal 14 position Figure 2 3 Insert the cassette Observe the LED s The Cyan LED goes on when the cassette is inserted Y N Refer To BSD 7 2 and check Paper Size 4 CN107 12 for a short to ground If wiring is OK replace the PCU PWB If the problem still exis...

Page 50: ...OK replace the T2 Cassette PWB If problem still exists replace the PCU PWB With Scan Row 03 still selected remove the cassette and put the Length Stop in the Executive 10 5 position Figure 2 4 Insert the cassette and observe the LEDs Cyan is On Magenta is Off and Yellow is ON Y N Refer to BSD T2 7 2 and check the T2 Paper Size 1 signal CN109 2 for an open If OK replace the T2 Cassette PWB If probl...

Page 51: ...ting and deactuating the Tray 1 Empty Sensor The Black LED switches off and on Y N Refer to BSD 7 1 and check the Tray Empty Sensor circuit CN102 6 4 5 for an open If OK replace the Tray Empty Sensor If the problem still exists replace the PCU PWB Replace the PCU PWB If the problem still exists replace the ESS PWB OF5 2 Constant Tray 2 Load Paper message Enter IOT normal diagnostics Scroll to the ...

Page 52: ...ure to wait 10 seconds after power off before switching the Printer back on The LEDs operated normally Y N A B A B CR5 came on Y N Refer to BSD 1 2 and check the 5 VDC to the ESS PWB CN104 16 20 If OK replace the ESS PWB Replace the ESS PWB Enter the Off Line mode and make a test print A Test Print was produced Y N Replace the ESS PWB Determine the Port being used then select from one of the follo...

Page 53: ... still exists replace the ESS Press 2 until Service Menu is displayed Press 5 until Config Sheet is displayed then press 1 to make a test print A Test Print was produced Y N Replace the ESS PWB Determine the Port being used then select from one of the following Customer is using the Serial interface Check the connector from the PC to ensure it is seated properly Check for any bent or deformed pins...

Page 54: ...DMA Controller failure Replace ESS 0001 COMM 6 Parallel or Serial Port failure Replace ESS 1000 IOT 8 ESS IOT Communication failure Check CN104 on PCU PWB If OK replace the ESS 0010 DISK 9 Hard Disk failure Check Hard Disk connectors If OK replace the Hard Disk 0101 SIMM1 10 Simm 1 board failure Check connection If OK replace Simm 1 0102 SIMM2 11 Simm 2 board failure Check connection If OK replace...

Page 55: ...otron or Charge Grid connection is faulty it can result in no or very low charge Since this is a write black printer the print drum will develop a solid image when there is no charge PROCEDURE Check and clean the Charge and Grid contacts located on the right side of the Print Drum Check and clean the Charge and Grid contact points on the frame side of the printer Remove the Fuser Module Clean the ...

Page 56: ...OTHER FAULTS RAPs 2 99 NOTES 2 42 DocuPrint C55 C55mp NC60 NOTES ...

Page 57: ... 3 13 TITLE PAGE 25 MISREGISTRATION BLACK 3 13 26 MISREGISTRATION YELLOW 3 13 27 MISREGISTRATION SIDE TO SIDE 3 14 28 MISREGISTRATION LEAD TO TRAIL EDGE 3 14 29 MISREGISTRATION HEAVIER STOCK LEAD TO TRAIL EDGE 3 14 30 MULTISHEET FEED 3 14 31 OIL SPOTS 3 14 32 REPEATING PRINT DEFECTS EVERY 220 MM 8 66 3 15 33 REPEATING PRINT DEFECTS EVERY 93 MM 3 66 3 15 34 REPEATING PRINT DEFECTS EVERY 63 5 MM 2 5...

Page 58: ... light sources 1 Select the SERVICE Menu and print the PQ Set test patterns These test patterns are generated in the ESS 2 Print the IOT Test Pattern 3 Inspect the test prints for image quality defects NOTE If a defect is present on both prints the defect is probably IOT related If the defect is not present on both prints the defect is probably ESS related Be careful with this assumption however s...

Page 59: ...agnostic Sheet and check the Toner Concentration Setpoints for newly installed developer assembly If the Setpoints are at 70 default replace the developer assembly 7 Dirty Printer Sump Full 7 Refer to BSD 9 21 and check the Waste Toner Full signal CN102 3 for a short to ground 8 Extraneous light leak 8 Ensure the printer is not in direct sunlight 9 Temperature RH Sensor failure 9 If the readings o...

Page 60: ... open If no bias is present replace the High Voltage Power Supply If the problem still exists replace the black developer module 3 BACKGROUND COLOR 1 Developer Failure 1 Replace the Color Developer Module 2 No Grid Low signal 2 Refer to BSD 9 1 and check the Grid Bias Low signal CN106 8 for a short to ground If OK replace the color developer housing 3 Temperature RH Sensor failure 3 If the reading...

Page 61: ... No Magenta bias or constant Magenta Toner Dispensing 2 Refer to BSD 9 1 and check the Magenta Developer Bias voltage If no voltage is present replace the High Voltage Power Supply If the voltage is OK check the Magenta Developer Bias lead CN803 3 for an open If the wiring is OK refer to BSD 9 10 and check the Magenta Toner Solenoid CN115 14 for a short to ground If no short is present replace the...

Page 62: ...otron 4 Check the wiring between the High voltage Power Supply and the Charge Spring Clip to ensure a good connection 5 No Charge on signal 5 Refer to Section 7 BSD 9 1 and check the Charge on Signal CN106 2 for an open If signal does not go low during print replace the PCU PWB 6 Broken Charge Scorotron 6 Replace the Print Drum Module 7 High voltage Power Supply defective 7 Replace the High Voltag...

Page 63: ...n open If the On signal CN115 10 does not go low during print replace the PCU PWB 4 No Horizontal Sync from IOT continuous blank prints when printing 4 Refer to Section 7 BSD 6 and check the HSYNC signal line CN104 9 for an open 5 No Vertical Sync from IOT continuous blank prints when printing 5 Refer to Section 7 BSD 6 and check the VSYNC signal line CN104 10 for an open 6 No Data signals from ES...

Page 64: ...es not go low during print replace the PCU PWB 2 Constant Magenta Magnetic Roll cleaning 2 Cleaning Cam timing incorrect refer to the Magnetic Roller Cleaning Cams adjustment ADJ 6 1 and perform the check 12 BLANK PRINT YELLOW 1 No Yellow Developer Clutch No Yellow development 1 Refer to BSD 9 9 and check the Yellow Developer Clutch for an open If the ON signal CN115 8 does not go low during print...

Page 65: ... 5 Run a Diagnostic Sheet and check the Toner Concentration Setpoints for newly installed developer assembly If the Setpoints are at 70 default replace the developer assembly 6 No charge 6 Refer to BSD 9 4 and check the RED leads to the Print Drum Module for an open 7 Temperature RH Sensor failure 7 If the readings on the diagnostic sheet are out of range RH 0 or RH 100 or Temp 0 refer to the char...

Page 66: ...unding Roller for binding If OK refer to BSD 8 3 and check the Grounding Roller Solenoid On Signal CN101 6 for a short to ground 5 Foreign particles under the Print Drum Cleaning Blade 5 Remove the Cleaning Blade 3 screws and clean the blade Reinstall and make several prints to verify cleaning If problem still exists replace the Print Drum Module 6 Low Oil or Fuser Wiper Roll failure 6 If Oil is l...

Page 67: ...gh Volume operation more that 500 prints per day 1 Switch on Cleaning Cycles Refer to GP 3 4 19 DELETIONS HOLLOW CHARACTERS 1 Transfer Drum Nip too large 1 Perform Transfer Drum Nip Adjustment ADJ 11 1 20 DIRT TONER OR CONTAMINATION ON THE REVERSE SIDE OF THE PRINT IT MAY BE REPEATING 1 Toner in the paper path 1 Clean the paper path 2 Dirty Fuser Pressure Roll repeats every 3 66 inches 2 Replace t...

Page 68: ...ule defective or at end of life 4 Replace the Developer Module 5 No Black Developer Bias Black only is light 5 Refer to BSD 9 1 and check the Black Developer Bias lead for a short to ground 6 Transfer to Print Drum Nip incorrect 6 Refer to The Transfer Drum Nip adjustment ADJ 11 1 and perform the check 7 Bias Control Signal Black only is light 7 Refer to BSD 9 1 and check the Bias Control Signal C...

Page 69: ...n material 6 Foreign material in Developer Housing 6 Replace the Developer Module 7 Stripper Finger Marks 7 If marks line up with Stripper fingers clean Stripper Fingers replace paper 8 Oil Spill Printer tipped or moved 8 Remove fuser and check for oil leakage If oil has leaked check the following areas Transfer Drum Cleaner Print Drum Black Developer Housing Color Developer Housing Fuser Paper Fe...

Page 70: ...nd 3 Transfer to Print drum gear mesh incorrect 3 If prints are OK when using enhanced alignment refer to Transfer Drum Nip adjust ment ADJ 11 1 and perform the check 29 MISREGISTRATION HEAVIER STOCK LEAD TO TRAIL EDGE 1 Grounding roller not being raised 1 Refer to BSD 8 3 and check the Grounding Roller Solenoid circuit for an open 30 MULTISHEET FEED 1 Paper is less than 20 lb 1 Use heavier paper ...

Page 71: ...e W5 RAP and check the operation of the Oil Sensor Add Oil Run 20 blank prints to clean the fuser roll 2 Damaged Fuser Roll 2 Replace the Fuser Module 34 REPEATING PRINT DEFECTS EVERY 63 5 MM 2 5 1 Grounding Roller always raised 1 Check the Grounding Roller for binding If OK refer to BSD 8 3 and check the Grounding Roller Solenoid On Signal CN101 6 for a short to ground 35 PRINT DEFECT 63 5 MM 2 5...

Page 72: ...heck the operation of the Fuser Oil Sensor Add Oil Run 20 blank prints to clean the fuser roll 37 SMEARS BLACK 1 Fuser Speed incorrect V66 IOT Firmware 1 Perform Fuser Speed check GP 3 1 38 SMEARS YELLOW 1 Fuser Speed incorrect V66 IOT Firmware 1 Perform Fuser Speed check GP 3 1 39 SMEARS SIDE TO SIDE ON PORTRAIT PRINT 1 Light shocked Print Drum 1 Dark rest the Print Drum Replace the Print Drum 2 ...

Page 73: ...m 20 to 24 lb 2 Feed rolls drive rolls dirty 2 Clean the feed rolls and drive rolls 3 Paper not installed correctly or in poor condition 3 Check the following Fan the paper Change the paper Turn the paper over in the cassette 4 Transfer Drum to Print Drum nip incorrect uneven side to side 4 Perform the Transfer Drum Nip adjustment ADJ 11 1 5 Paper feed problem wrinkle occurs before transfer observ...

Page 74: ... one basic color K C M Y is correct that clutch may always be energized Refer to the table below to troubleshoot Correct Color Refer to BSD and check Black BSD 9 7 CN115 2 Black Magnetic Clutch on for a short to ground BSD 9 1 CN106 13 K Bias On for a short to ground Cyan BSD 9 9 CN115 4 Cyan Magnetic Clutch on for a short to ground BSD 9 1 CN106 12 C Bias On for a short to ground Magenta BSD 9 9 ...

Page 75: ...nd are printed in sequence They are Test Pattern A The Density and Color Balance Test Pattern Diagnostic Test Pattern Test Pattern A This pattern produces an image of varying densities and colors and assists the user in identifying a variety of image quality defects including mottle streaks density problems deletions and banding These types of defects are referred to as cosmetic defects Test Patte...

Page 76: ...IMAGE QUALITY SPECIFICATIONS 2 99 NOTES 3 20 DocuPrint C55 C55mp NC60 NOTES ...

Page 77: ...ore and after the adjustment Changes will show in the values under Density Rate Setpoints and Developer Bias The NC60 includes these values on the Density and Color Balance Test Pattern On the NC60 only you must disconnect all input ports from the ESS before performing this adjustment 19 23 17 18 24 15 Current 22 16 13 14 21 20 abcdef abcdef abcdef abcdef abcdef abcdef abcdef abcdef Current 9 8 7 ...

Page 78: ...ssembly is installed the toner concentration sensor reads the new housing and the setpoints are entered in NVM These setpoints are critical for proper copy quality and must be re entered if the PCU PWB is replaced or the NVM is initialized If the NVM is accidentally initialized the setpoints can be obtained from the Diagnostic sheet and re entered into NVM Control Point This is the value that the ...

Page 79: ... consumables These readings will be reset to zero when a new consumable is installed Adjustments These readings are stored in the ESS If the ESS is replaced these values will need to be re entered DocuPrint C55mp Printer Diagnostics Process Control Status Black Okay Cyan Okay Magenta Okay Yellow Okay Calibration Okay Density Rate Setpoints Black 90 Cyan 90 Magenta 90 Yellow 90 Toner Concentration ...

Page 80: ...consumption Very low Relative Humidity Magenta is especially sensitive to this problem The error occurs if Relative Humidity is less than 10 counts General information on Diagnostic sheet Developer assembly problem High Voltage Power supply problem Possible causes for Over Limit errors Very high Relative Humidity The error occurs if Relative Humidity is greater than 35 counts General information o...

Page 81: ...edure is performed Density Rate Set Points Black 90 Cyan 90 Magenta 90 Yellow 90 Color Balance Default Gamma Set Points Black 41 Cyan 61 Magenta 64 Yellow 62 Toner Concentration Set Point Black 95 Cyan 112 Magenta 110 Yellow 102 Control Point Black 103 Cyan 112 Magenta 103 Yellow 102 Value Black 103 Cyan 105 Magenta 92 Yellow 103 Delta Black 0 Cyan 7 Magenta 11 Yellow 1 Adjustments Transfer Bias P...

Page 82: ...pe Test Pattern This test pattern consists of a series of horizontal stripes The pattern includes the basic colors Cyan Magenta Yellow and Black and the process colors Red Blue and Green This test pattern is useful to isolate a problem to one of the basic colors 100 Color Stripe Pattern ...

Page 83: ...TERNS Step Test Pattern This test pattern consists of a series of steps changes in image density The pattern can be run in any of the four basic colors Cyan Magenta Yellow and Black This test pattern is useful to isolate a problem to a specific color Black Step test Pattern ...

Page 84: ... TEST PATTERNS 3 28 DocuPrint C55 C55mp NC60 35 Halftone This test pattern consists of a full page 35 area coverage halftone pattern This pattern are useful in troubleshooting problems in the black developer subsystem Black 35 Halftone ...

Page 85: ...5mp NC60 3 29 TEST PATTERNS Blank Print When selected each developer housing is switched on a small indicates which color is running The remainder of the print is blank This print can be useful when troubleshooting residual image or offsetting problems ...

Page 86: ... The IOT contains one internally generated test pattern It is used to help isolate image quality problems If the IOT test pattern prints OK but test patterns sent from the ESS are bad the problem must be associated with the ESS Anytime the IOT test pattern prints bad the problem is associated with the IOT ...

Page 87: ...n a solid area that contains a dark spot in the center of the deleted area See deletion Deletion The absence of toner from a part of the desired image With multicolored images the result can be white light or colored spots lines streaks bands or untrue colors on the print If all toner is absent the defect is classified as a blank print See Edge Deletion Trail Edge Deletion Debris Centered Deletion...

Page 88: ... of the residual image and both images are transferred to the next print NOTE This defect residual image is one of three similar image quality problems see list below Refer to the other defects for additional information Ghosting Drum related Offsetting Fuser related Residual Image Cleaner related Resolution See the resolution specification Skewed image See the Image Skew Specification Skips An ar...

Page 89: ...NOID 4 27 REP 8 6 REGISTRATION CLUTCH 4 28 REP 8 7 GROUNDING ROLLER CLUTCH 4 29 REP 8 8 PAPER DRIVE ROLLER 4 30 REP 8 9 GROUNDING ROLLER 4 31 REP 8 10 UPPER REGISTRATION ROLLER 4 32 REP 8 11 LOWER REGISTRATION ROLLER 4 33 REP 8 12 FEED ROLLER 4 34 REP 8 13 WASTE TONER SENSOR 4 35 TRANSFER DRUM 1 REP 9 1 STRIPPER FINGER ASSEMBLY 4 36 REP 9 2 TRANSFER DRUM CLEANING SOLENOID 4 37 REP 9 3 TRANSFER DRU...

Page 90: ...ND COLOR BALANCE NC60 4 58 ADJ 3 2 1 MARGINS SIDE TO SIDE AND TOP TO BOTTOM C55 C55MP 4 60 ADJ 3 2 2 MARGINS SIDE TO SIDE AND TOP TO BOTTOM NC60 4 61 ADJ 3 3 NVM INITIALIZE U2 4 62 ADJ 4 1 MAGNETIC ROLLER CLEANER SOLENOID 4 65 ADJ 6 1 MAGNETIC ROLLER CLEANER CAMS 4 66 ADJ 9 1 EA TONE DOWN PROCEDURE 4 67 ADJ 11 1 TRANSFER DRUM NIP 4 68 ADJ 12 1 ROS POSITIONING 4 70 ...

Page 91: ...the Printer 2 Open the Upper Rear Cover 3 Remove four screws and remove the Top Rear Cover Figure 1 Removing the Top Rear Cover REP 1 2 REAR COVER PARTS LIST ON PL 1 1 REMOVAL WARNING Switch the Main Power off and disconnect the Power Cord 1 Figure 1 Remove two screws 2 Remove two screws lift up then out and remove the Rear Cover Figure 1 Removing the Rear Cover Screws Top Rear Cover Screws D29 D1...

Page 92: ...e screws and remove the Side Cover Figure 1 Removing the Side Covers REP 1 4 FRONT COVER PARTS LIST ON PL 1 1 REMOVAL WARNING Switch the Main Power off and disconnect the Power Cord 1 Release and open the Fuser Cover 2 Figure 1 Remove the screws and slide the cover forward slightly 3 Disconnect CN305 4 Remove the Front Cover Figure 1 Removing the Front Cover CN305 Screws Screws Fuser Cover Upper R...

Page 93: ...TS LIST ON PL 2 1 REMOVAL WARNING Switch the Main Power off and disconnect the Power Cord 1 Open the Transfer Drum Assembly 2 Release and open the Fuser Cover 3 Figure 1 Remove five screws and remove the Top Front Cover Figure 1 Removing the Top Front Cover Top Front Cover D28 Screws Screws ...

Page 94: ...screws and remove the Black Developer Connector Cover 3 Disconnect CN201 CN702 CN703 CN704 CN707 and FT701 from the Low voltage Power Supply Figure 1 Removing the Connector Cover 4 Figure 2 Disconnect CN1004 AC connec tor next to PCU PWB Remove the wiring from the harness 5 Disconnect CN202 from the Cassette PWB 6 Remove screws and remove the Low Voltage Power Supply 7 If you are installing a new ...

Page 95: ...he PCU PWB REPLACEMENT 1 Install the new PWB 2 Reconnect the Connectors 3 Refer to ADJ 3 3B and perform the following INITIALIZING THE NVM steps 1 through 7 4 Reinstall the PCU PWB Cover REP 3 4 ESS PWB PARTS LIST ON PL 3 1 NOTE If the ESS PWB is being replace with one from another printer rather than a new PWB the serial number from the other printer may still be stored in the ESS memory If this ...

Page 96: ...re 1 Remove the two screws and the E ring and remove the Harness Cover Figure 1 Removing the Harness Cover 3 Figure 2 Loosen the Idler if required 4 Disconnect CN112 and remove from the harness 5 Remove the screws and remove the Main Drive Motor Assembly Figure 2 Removing the Main Drive Motor Assembly 6 Figure 3 Remove the Main Drive Motor and Motor Spacers Figure 3 Removing the Main Drive Motor H...

Page 97: ...owing a Right Side Cover REP 1 3 b Top Cover REP 1 1 c Rear Cover REP 1 2 2 Figure 1 Loosen the Idler if required 3 Disconnect CN112 and remove from the harness 4 Remove the screws and remove the Main Drive Motor Assembly Figure 1 Removing the Main Drive Motor Assembly 5 Figure 2 Remove the Main Drive Motor Belts Figure 2 Removing the Main Drive Belts Idler Main Drive Motor Assembly Belt A Belt B ...

Page 98: ... e Top Cover REP 1 1 f Rear Cover REP 1 2 2 Remove the Main Drive Motor Belts REP 4 2 3 Figure 1 Remove the Outer Drive Frame a Remove the Pulley b Remove the 4 Clutch Covers c Remove the E Rings and Screws and then remove the Outer Drive Frame Figure 1 Removing the Outer Drive Frame 4 Figure 2 Remove Developer Drive Belt C Figure 2 Removing Developer Drive Belt C 5 Figure 3 Remove Developer Drive...

Page 99: ...3 e Top Cover REP 1 1 f Rear Cover REP 1 2 2 Remove the Main Drive Motor Belts REP 4 2 3 Figure 1 Remove the Outer Drive Frame a Remove the Pulley b Remove the 4 Clutch Covers c Remove the E Rings and Screws and then remove the Outer Drive Frame Figure 1 Removing the Outer Drive Frame 4 Figure 2 Remove the Interlock Return Spring 5 Remove the Interlock Switches Figure 2 Removing the Interlock Swit...

Page 100: ...per Module d Right Side Cover REP 1 3 e Top Cover REP 1 1 f Rear Cover REP 1 2 2 Remove the Main Drive Motor Belts REP 4 2 3 Figure 1 Remove the Outer Drive Frame a Remove the Pulley b Remove the 4 Clutch Covers c Remove the E Rings and Screws and then remove the Outer Drive Frame Figure 1 Removing the Outer Drive Frame 4 Figure 2 Remove the Color Toner Motor Figure 2 Removing the Color Toner Moto...

Page 101: ...d 1 Remove the following a Print Drum Module b Color Developer Module c Black Developer Module d Right Side Cover REP 1 3 e Top Cover REP 1 1 f Rear Cover REP 1 2 2 Remove the Main Drive Motor Belts REP 4 2 3 Remove the Developer Drive Motor Belts REP 4 3 4 Figure 1 Disconnect the connector and remove the Developer Motor Figure 1 Removing the Developer Motor Developer Motor E17 ...

Page 102: ...disconnect the Power Cord 1 Remove the following a Print Drum Module b Color Developer Module c Black Developer Module d Right Side Cover REP 1 3 e Top Cover REP 1 1 f Rear Cover REP 1 2 2 Figure 1 Remove the Drive Cover Figure 1 Removing the Drive Cover 3 Figure 2 Loosen the Tension springs Figure 2 Removing the Springs Drive Cover Tension Springs E2 E4 ...

Page 103: ... Remove the 3 pins and the Block Figure 3 Removing the Pins and Block 5 Figure 4 Remove the Inner Drive Frame Figure 4 Removing the Inner Frame 6 Figure 5 Remove the appropriate Toner Solenoid Figure 5 Removing the Toner Solenoid Pins Block E5 Inner Drive Frame E5 E20 M C Y ...

Page 104: ...ht Side Cover REP 1 3 e Top Cover REP 1 1 f Rear Cover REP 1 2 2 Remove the Main Drive Motor Belts REP 4 2 3 Figure 1 Remove the Outer Drive Frame a Remove the Pulley b Remove the 4 Clutch Covers c Remove the E Rings and Screws and then remove the Outer Drive Frame Figure 1 Removing the Outer Drive Frame 4 Figure 2 Remove the Magnetic Roller Cleaning Solenoid Figure 2 Removing the Magnetic Roller ...

Page 105: ...d 1 Figure 1 Remove the following a Print Drum Module b Color Developer Module c Black Developer Module d Right Side Cover REP 1 3 e Top Cover REP 1 1 f Rear Cover REP 1 2 2 Figure 1 Remove the appropriate Clutch Cover and remove the Clutch Figure 1 Removing the Clutches REPLACEMENT NOTE When installing a new clutch put the spring in the center of the 5 notches M Toner Clutches C Magnetic Roller C...

Page 106: ...er Cord 1 Remove the following a Print Drum Module b Color Developer Module c Black Developer Module d Right Side Cover REP 1 3 e Top Cover REP 1 1 f Rear Cover REP 1 2 2 Remove the Main Drive Motor Belts REP 4 2 3 Figure 1 Remove the Drive Cover Figure 1 Removing the Drive Cover 4 Figure 2 Remove the Tension springs Figure 2 Removing the Springs Drive Cover Tension Springs E2 E4 ...

Page 107: ...Pins and Block 6 Figure 4 Remove the Inner Drive Frame Figure 4 Removing the Inner Drive Frame 7 Figure 5 Remove the Outer Drive Frame a Remove the Pulley b Remove the Clutch Covers c Remove the Outer Drive Frame Figure 5 Removing the Outer Drive Frame Outer Drive Frame Clutch Covers Pulley Pins Block E10 E5 Inner Drive Frame E5 ...

Page 108: ...REPAIRS ADJUSTMENTS 2 99 REP 5 2 4 20 DocuPrint C55 C55mp NC60 8 Figure 6 Remove the Magnetic Roller Clutch Figure 6 Removing the Magnetic Roller Clutch E13 Y M C K Magnetic Roller Clutch ...

Page 109: ...Color Developer Module c Black Developer Module d Right Side Cover REP 1 3 e Top Cover REP 1 1 f Rear Cover REP 1 2 2 Figure 1 Remove the screws and remove the Transfer Charge and Grid leads Figure 1 Removing the High Voltage Leads 3 Figure 2 Remove the Drive Cover Figure 2 Removing the Drive Cover 4 Figure 3 Remove the Drum Terminals Figure 3 Removing the Drum Terminals Leads Drive Cover Charge G...

Page 110: ...ing a Print Drum Module b Color Developer Module c Black Developer Module d Right Side Cover REP 1 3 e Top Cover REP 1 1 f Rear Cover REP 1 2 2 Figure 1 Remove the Drive Cover Figure 1 Removing the Drive Cover 3 Figure 2 Remove the Tension springs Figure 2 Removing the Springs 4 Figure 3 Remove the 3 pins and the Block Figure 3 Removing the Pins and Block Drive Cover Tension Springs Pins Block E2 ...

Page 111: ...Lever Springs Figure 4 Removing the Inner Frame and Springs 6 Figure 5 Remove the pin and Slide Cam Lever Figure 5 Removing the Slide Cam Lever 7 Figure 6 Remove the Shafts and Cams Figure 6 Removing the Shafts and Cams Slide Lever Springs Inner Drive Frame Pin Slide Cam Lever Upper Cam Shaft Lower Cam Shaft E5 E6 E7 ...

Page 112: ... 1 Remove the Paper Cassette 2 Remove the Front Cover REP 1 4 3 Figure 1 Open the Transfer Drum Assembly and remove the Fuser Figure 1 Removing the Fuser 4 Figure 2 Remove the Clutch Cover Figure 2 Removing the Clutch Cover 5 Figure 3 Remove two screws and release the two clips 6 Remove the U shaped Paper Guide Figure 3 Removing the Paper Guide Clutch Cover Clip Clip Screws A41 D7 D8 ...

Page 113: ... 2 Remove the screws disconnect the connector and remove the Paper Feed Motor Figure 2 Removing the Paper Feed Motor 4 Figure 3 Remove the four screws and disconnect the connectors CN101 102 105 5 Pull the printer forward until it is resting on the edge of the work surface Note During the removal of the Paper Feeder Assembly it will be necessary to pivot the Transfer Drum Assembly 6 While feeding ...

Page 114: ...Figure 1 Removing the Tray Empty Sensor REP 8 4 REGISTRATION SENSOR PARTS LIST ON PL 8 2 REMOVAL WARNING Switch the Main Power off and disconnect the Power Cord 1 Remove the following a Paper Guide REP 8 1 b Paper Feed Assembly REP 8 2 c Tray Empty Sensor REP 8 3 2 Figure 1 Unclip and carefully remove the Registration Sensor Figure 1 Removing the Registration Sensor REPLACEMENT NOTE When replacing...

Page 115: ... b Paper Feed Assembly REP 8 2 2 Figure 1 Remove the Feed Clutch and Feed Solenoid Figure 1 Removing the Feed Solenoid and Feed Clutch REPLACEMENT NOTE After assembling the components hand crank the feeder through several cycles Energize the Feed Solenoid several times by hand and check that the Feed Solenoid engages the Feed Clutch and stops the rollers in the flat down position Feed Clutch Sprin...

Page 116: ...ng Roller Solenoid Lower Registration Roller Gear and the Registration Clutch Figure 1 Removing the Registration Clutch REPLACEMENT NOTE After assembling the components hand crank the feeder through several cycles Energize the Grounding Roller Solenoid several times by hand and check that the Grounding Roller Solenoid engages the Grounding Roller Clutch and stops the Grounding Roller in the down p...

Page 117: ...the Grounding Roller Clutch Figure 1 Removing the Grounding Roller Clutch REPLACEMENT NOTE After assembling the components hand crank the feeder through several cycles Energize the Grounding Roller Solenoid several times by hand and check that the Grounding Roller Solenoid engages the Grounding Roller Clutch and stops the Grounding Roller in the down position D18B Grounding Roller Clutch Spring Lo...

Page 118: ...nsor cover and the Waste Toner Sensor 3 Unhook the spring slide it out the bottom and remove the Waste Toner Box from the Paper Feed Assembly Figure 1 Removing the Toner Box 4 Figure 2 Remove the E Rings Gears and Bearings Remove the Paper Drive Roller Figure 2 Removing the Paper Drive Roller REPLACEMENT NOTE When reassembling the Waste Toner Box make sure it slides back and forth smoothly Sensor ...

Page 119: ...Waste Toner Box from the Paper Feed Assembly Figure 1 Removing the Toner Box 4 Figure 2 Remove E Ring and remove the Grounding Roller Assembly Figure 2 Removing the Grounding Roller Assembly 5 Figure 3 Remove E Rings and springs and remove the Grounding Roller Figure 3 Removing the Grounding Roller REPLACEMENT NOTE When reassembling the Grounding Roller Assembly make sure it moves freely NOTE When...

Page 120: ... Figure 1 Removing the Toner Box 4 Figure 2 Remove the Solenoids and Clutches shown Keep the parts together Be especially careful with the springs they are different Figure 2 Removing the Clutches and Solenoids 5 Figure 3 Remove the remaining hardware and remove the Right Feeder Frame Figure 3 Removing the Feeder Frame 6 Figure 4 Remove the E Ring and Upper Registration Roller Figure 4 Removing th...

Page 121: ...moving the Toner Box 4 Figure 2 Remove the Solenoids and Clutches shown Keep the parts together Be especially careful with the springs they are different Figure 2 Removing the Clutches and Solenoids 5 Figure 3 Remove the remaining hardware and remove the Right Feeder Frame Figure 3 Removing the Feeder Frame 6 Figure 4 Remove the Tension Lever and Remove the Lower Registration Roller Figure 4 Remov...

Page 122: ... Feed Assembly Figure 1 Removing the Toner Box 4 Figure 2 Remove the Solenoids and Clutches shown Keep the parts together Be especially careful with the springs they are different Figure 2 Removing the Clutches and Solenoids 5 Figure 3 Remove the remaining hardware and remove the Right Feeder Frame Figure 3 Removing the Feeder Frame 6 Figure 4 Remove the E Ring and Feed Roller Figure 4 Removing th...

Page 123: ...ect the Power Cord 1 Remove the following a Paper Guide REP 8 1 b Paper Feed Assembly REP 8 2 2 Figure 1 Remove the Waste Toner Sensor cover and the Waste Toner Sensor Figure 1 Removing the Waste Toner Sensor REPLACEMENT NOTE When reassembling the Waste Toner Sensor and Cover make sure the arm slides back and forth smoothly Sensor Cover and Arm Waste Toner Sensor A8 ...

Page 124: ...e the Stripper Arm and reinstall the actuator over the flats on the Stripper Shaft Do not attempt to snap the actuator onto the shaft NOTE When replacing the Transparency Sensor Jam Actuator make sure it is blocking the Jam Sensor and moves freely NOTE If you have difficulty reinstalling the Stripper Finger Assembly because of the Transparency Jam Sensor Actuator remove the Transparency Jam Sensor...

Page 125: ...the Transfer Drum Cleaning Solenoid Figure 1 Removing the E Ring 3 Figure 2 Remove the screw and remove the Transfer Drum Cleaning Solenoid Figure 2 Removing the Transfer Drum Cleaning Solenoid REPLACEMENT NOTE When reinstalling the Transfer Drum Cleaning Solenoid make sure the tab on the solenoid is located in the cutout in the frame NOTE Observe the Cleaner Assembly during the copy quality setup...

Page 126: ...Assembly 7 Remove the Transfer Drum Cleaning Clutch Figure 1 Removing the Transfer Drum Cleaner Clutch REPLACEMENT NOTE Figure 2 When reassembling the clutch position the tab opposite the flat then be sure to engage the spring in the sleeve cutout If you are not sure of how to assemble the clutch or suspect a problem replace the clutch with a new Transfer Drum Cleaner Clutch Assembly NOTE Observe ...

Page 127: ...Figure 2 Removing the Transfer Drum Cleaner Assembly REPLACEMENT NOTE When reinstalling the Transfer Drum Cleaner into the left frame be sure it is seated correctly If it is not seated properly you will not be able to install the E Ring NOTE Figure 3 When Reinstalling the Transfer Drum Lower Frame rotate the Transfer Drum Flange until the V Shaped cutouts on the Transfer Drum Flanges are inserted ...

Page 128: ...eaner Brush Clutch Figure 1 Removing the Transfer Drum Cleaner Brush Clutch REPLACEMENT NOTE When reassembling the clutch be sure to engage the spring in the sleeve cutout REP 9 6 TRANSFER DRUM CLEANING BLADE PARTS LIST ON PL 9 4 REMOVAL WARNING Switch the Main Power off and disconnect the Power Cord 1 Remove the Front Cover REP 1 4 2 Remove the Transfer Drum Cleaner REP 9 4 3 Figure 1 Remove the ...

Page 129: ...f and disconnect the Power Cord 1 Remove the Front Cover REP 1 4 2 Remove the Transfer Drum Cleaner REP 9 4 3 Figure 1 Remove the Transfer Drum Cleaner Brush Clutch Figure 1 Removing the Transfer Drum Cleaner Brush Clutch 4 Figure 2 Remove the Transfer Drum Cleaning Brush Figure 2 Removing the Transfer Drum Cleaning Brush A35 A37 Clutch Assembly Cleaning Brush ...

Page 130: ...REPAIRS ADJUSTMENTS 2 99 NOTES 4 42 DocuPrint C55 C55mp NC60 NOTES ...

Page 131: ... NOTE When reinstalling the transfer drum be sure to reinstall the washer between the spring and E Ring on the left side Figure 1 Removing the Transfer Drum REPLACEMENT NOTE Before replacement locate the V Shaped cutouts on the transfer drum flanges and the V in the Transfer Drum Lower Frame NOTE Figure 2 When Reinstalling the Transfer Drum rotate the Transfer Drum Flange until the V Shaped cutout...

Page 132: ...is a five wire harness which connects to the PCU PWB CN110 You will have to pry open the Noise Suppressor around this harness and free the harness from the standoffs b Main Connector PWB Harness This is a 28 wire harness which connects to the PCU PWB CN103 You will have to free the harness from the standoffs c Fuser Connector This is a two wire harness White Black heavy gauge which supplies AC to ...

Page 133: ...t Arm a Remove the two E Rings b Carefully close the Transfer Assembly and remove the spring c Carefully support the bottom of the Transfer Assembly and remove the Right Pivot Arm Figure 4 Removing the Right Pivot Arm 7 Figure 5 Disconnect the Left Pivot Arm a Remove the E Ring b Carefully support the bottom of the Transfer Assembly and Disconnect the Left Pivot Arm from the Pin Figure 5 Disconnec...

Page 134: ...ings 11 Figure 7 Remove the outer E Ring from the right side of the right transfer drum Pivot Pin 12 Move the Exit Assembly to the right and remove the Inner E Ring 13 Push the pin in slightly until you can remove the right side of the Exit Assembly Do not remove the pin at this time Set the Exit Assembly aside Figure 7 Removing the Right E Rings 14 Figure 8 Support the Transfer Drum Assembly and ...

Page 135: ...ctor and remove the Bypass Switch Figure 1 Removing the Bypass Switch REP 10 2 TRANSFER DISCHARGE POWER SUPPLY PARTS LIST ON PL 10 4 REMOVAL WARNING Switch the Main Power off and disconnect the Power Cord 1 Remove the Front Cover REP 1 4 2 Figure 1 Disconnect the connector remove the screws and remove the Transfer Discharge Power Supply Figure 1 Removing the Transfer Discharge Power Supply Bypass ...

Page 136: ...emove the Transparency Sensor Figure 2 Removing the Transparency Sensor REPLACEMENT NOTE Figure 3 When Reinstalling the Transfer Drum Lower Frame rotate the Transfer Drum Flange until the V Shaped cutouts on the Transfer Drum Flanges are inserted in the V of the Lower Transfer Frame The Transfer Drum Flanges do NOT rotate When the Lower Frame is installed properly the drum gear can be rotated in e...

Page 137: ...er off and disconnect the Power Cord 1 Remove the Front Cover REP 1 4 2 Remove the Right Side Cover REP 1 3 3 Figure 1 Remove the Fuser Assembly Figure 1 Removing the Fuser Assembly 4 Figure 2 Remove the Harness Cover 5 Disconnect the connectors and remove the Fuser Harness Figure 2 Removing the Fuser Harness A41 A38 Harness Cover Fuser Harness ...

Page 138: ... ASSEMBLY PARTS LIST ON PL 12 1 REMOVAL WARNING Switch the Main Power off and disconnect the Power Cord 1 Remove the Top Rear Cover REP 1 1 2 Figure 1 Disconnect the connectors remove the screws and remove the ROS Assembly Figure 1 Removing the ROS D47 ROS Assembly CN1007 CN113 ...

Page 139: ...ord 1 Figure 1 Remove the following a Drum Module b Color Developer Module c Black Developer Module Figure 1 Removing the Modules 2 Figure 2 Remove connectors lift and remove the Black Toner Hopper Figure 2 Removing the Toner Hopper 3 Figure 3 Remove the screws and remove the Toner Motor Figure 3 Removing the Toner Motor Toner Hopper Connectors Toner Motor Toner Motor A46 A28 A45 ...

Page 140: ...ockwise Figure 1 Removing the Tray 2 Module REPLACEMENT NOTE Figure 2 Before reinstalling the Tray 2 Module press the lever several times to ensure that the Drive Gear raises when the lever is pressed When latching the Tray 2 Module ensure that both latches are engaged Figure 2 Reinstalling the Tray 2 Module REP 27 2 TRAY 2 FEEDER ASSEMBLY PARTS LIST ON PL 27 2 REMOVAL WARNING Switch the Main Powe...

Page 141: ...ove the Tray 2 Rear Cover b Disconnect the connectors c Remove the screws and remove the Tray 2 Feeder Assembly Figure 1 Removing the Tray 2 Cassette PWB REP 27 4 TRAY 2 TRAY EMPTY SENSOR PARTS LIST ON PL 27 2 REMOVAL WARNING Switch the Main Power off and disconnect the Power Cord 1 Remove the Tray 2 Module REP 27 1 2 Figure 1 Remove the screws and remove the Tray 2 Empty Sensor Figure 1 Removing ...

Page 142: ...MENT NOTE After assembling the components hand crank the feeder through several cycles Energize the Feed Solenoid several times by hand and check that the Feed Solenoid engages the Feed Clutch and stops the rollers in the flat down position REP 27 6 TRAY 2 FEED ROLLERS PARTS LIST ON PL 27 2 REMOVAL WARNING Switch the Main Power off and disconnect the Power Cord 1 Remove the Tray 2 Module REP 27 1 ...

Page 143: ...Switch the Main Power off and disconnect the Power Cord 1 Remove the Tray 2 Module REP 27 1 2 Remove the Tray 2 Feed Solenoid and Feed Clutch REP 27 5 3 Figure 1 Remove the Tray 2 Drive Clutch Figure 1 Removing the Tray 2 Drive Clutch 4 Figure 2 Remove the Tray 2 Drive Roller Figure 2 Removing the Tray 2 Drive Roller Drive Clutch Drive Roller F4 F6 ...

Page 144: ...CL COLOR BALANCE 1 Figure 1 Examine the existing density and color balance with the customer 2 If adjustment is required refer to the appropriate procedure 19 23 17 18 24 15 Current 22 16 13 14 21 20 abcdef abcdef abcdef abcdef abcdef abcdef abcdef abcdef Current 9 8 7 12 11 10 Density And Color Balance Adjusment Test Page Increase Decrease 2 Adjust Color Density 30 Halftone BLACK GRAYSCALE 1 Adju...

Page 145: ... if additional adjustment is required 8 Press Next 6 until OK ALL CHANGES is displayed then press Enter 7 9 Press On Line 0 to return the printer to the On Line mode ADJ 3 1 1C Color Balance C55 C55mp CHECKING THE COLOR BALANCE 1 Press On Line to put the printer in the Off Line mode 2 Press Menu 3 Press Next until SETUP is displayed Press Enter 4 When COLOR ADJUST is displayed press Enter 5 Analyz...

Page 146: ...ance with the customer 2 If adjustment is required refer to the appropriate procedure 21 39 34 15 20 12 Current 0 38 13 10 11 17 16 abcdef abcdef abcdef abcdef abcdef abcdef abcdef abcdef Density And Color Balance Adjusment Test Page Increase Decrease 2 Adjust Color Density 30 Halftone BLACK GRAYSCALE 1 Adjust Color Density 30 Halftone CYAN MAGENTA YELLOW Current 0 3CMY 2CMY 1CMY 1CMY 2CMY 3CMY In...

Page 147: ... Value Up or Value Down to change the numerical setting 4 Press Enter 5 Analyze the test page and determine if additional adjustment is required 6 Press On Line ADJ 3 1 2C Color Balance NC60 CHECKING THE COLOR BALANCE 1 Run a print of the Color Balance Test Pattern Menu Down until Color Adjust then press Item Down 2 Analyze the test page and choose the number which represents the Color Balance the...

Page 148: ...EST JOB Press Enter h When YES is displayed press Enter to print Test Pattern A 2 Figure 1 Measure the Margins a The distance from the Lead Edge of the copy paper to the 8 mm line should be 8 mm b The distance from the Side Edge of the copy paper to the 8 mm line should be 8 mm 8 mm Lead Edge Side Edge Figure 1 Margins Measurement ADJUSTMENT 1 Access the adjustment menu a Put the printer in the Of...

Page 149: ...easure the Margins a The distance from the Lead Edge of the copy paper to the 8 mm line should be 8 mm b The distance from the Side Edge of the copy paper to the 8 mm line should be 8 mm 8 mm Lead Edge Side Edge Figure 1 Margins Measurement ADJUSTMENT 1 Access the adjustment menu a Press Menu Up until Service is displayed b Press Item Down until Margin Left or Margin Top is displayed c Press Value...

Page 150: ...t service call the Toner Concentration Setpoints on the Diagnostic sheet are probably correct for the CRUs now in use NOTE 2 Make a copy of this page and the next page and fill in the NVM values on the copy NOTE 3 If a Diagnostic Sheet is not available continue with this procedure If the toner concentration values are corrupted you will have to replace both developer modules 3 Determine and record...

Page 151: ... Concentration YTON Y Toner concentration default 70 MTON M Toner concentration default 70 CTON C Toner concentration default 70 KTON K Toner concentration default 70 NOTE These readings should normally be between 70 and 140 If they are all 70 or out of the 70 to 140 range they have probably been corrupted If this is the case use the toner concentration values from the diagnostic sheet If a diagno...

Page 152: ...nsumable values have been entered 5 Enter the Page Counts a Press Menu 3 to scroll to PCU DIAG MODE b Enter Special Diagnostics PCU DIAG MODE displayed press On Line 0 then press Enter 7 release both c Use Menu 3 to scroll to COUNTER SET2 TTL d Press Enter 7 e Use Menu 3 to step to the digit to be changed Use Next 6 Previous 5 to change the value f Insert a sheet of paper into the bypass slot to a...

Page 153: ...lenoid is energized and another 180 when the solenoid deenergizes If the shafts rotate continuously when the solenoid is energized perform the adjustment Figure 1 Checking the Shafts ADJUSTMENT 1 Figure 2 Insert a screwdriver in the hole just above the Yellow Toner Clutch and manually energize the Magnetic Roller Cleaning Solenoid 2 Turn the Developer motor counterclockwise while watching the Magn...

Page 154: ...move the Print Drum Color Developer Module and Black Developer Module Observe the four Y M C K Magnetic Roller Cams Figure 1 The M C and K cam lobes should be in the same radial position as the Y cam lobe If they are not the same perform the adjustment Figure 1 Checking the Shafts ADJUSTMENT 1 Remove the Outer Drive Frame REP 4 8 steps 1 2 and 3 2 Figure 2 Remove the three idler gears 3 Rotate the...

Page 155: ...nt up as toner is used and not replenished 8 When the lowest value reaches 10 press Media Server 2 to stop the Test Prints 9 Switch the Printer off and then on 10 If the Printer Boots without the EA fault continue with step 11 If the printer still has the EA fault repeat steps 3 through 10 and run multiple test prints with the toner off until the toner concentration value in question increases and...

Page 156: ...Message Display d Wait until the paper feeds then be prepared to switch the printer off e Observe the Message Display When the display indicates CT XX wait approximately 2 seconds then switch the power off 2 Open the printer and remove the Print Drum module 3 Figure 1 Rotate the Print Drum up until there is a Cyan color bar in the position shown NOTE Be sure to rotate the gear in the direction sho...

Page 157: ...t ADJUSTMENT 1 Figure 4 Locate the two adjustment cams on the left and right side of the Transfer Drum You will need to rotate the Transfer Drum Gear until the adjustment screw and cam are visible through the cutout on the right side Figure 4 Rotating the Gear 2 Figure 5 Note the number of the flat that is close to the Print Drum Then loosen the two screws securing the left and right adjustment pl...

Page 158: ...ines are not square perform the adjustment Test Pattern A 600 600 C gogo C gogo C gogo C gogo C gogo C gogo C gogo Test Pattern A 600 600 c gogo c gogo c gogo c gogo c gogo c gogo c gogo c gogo c gogo c gogo c gogo c gogo c gogo c gogo c gogo c gogo Abc Defg Hijk Abc Defg Hijk Lmnop Qrstuvw XYZ 123456789 Abc Defg Hijk Lmnop Qrstuvw XYZ 123456789 261 mm 8 mm Figure 1 Test Pattern A ADJUSTMENT 1 Loo...

Page 159: ... COMPONENTS 5 18 XEROGRAPHIC CONNECTORS PL 7 1 DEVELOPER CONNECTORS BRACKET 5 19 PL 7 2 PRINT DRUM CONNECTORS BRACKETS 5 20 PAPER FEED ASSEMBLY PL 8 1 PAPER FEED ASSEMBLY PART 1 OF 3 5 21 PL 8 1 PAPER FEED ASSEMBLY PART 2 OF 3 5 22 PL 8 1 PAPER FEED ASSEMBLY PART 3 OF 3 5 23 TRANSFER DRUM COMPONENTS 1 PL 9 1 FUSER TD CLEANER DRIVES 5 24 PL 9 2 TRANSFER FRAME LEFT 5 25 PL 9 3 STRIPPER FINGERS 5 26 ...

Page 160: ...er PCL Printer Control Language P 0 Part Of PS PostScript PWB Printed Wiring Board REF Reference SLIC Serial Local Interface Card SIMM Single Inline Memory Module T Teeth TD Transfer Drum Y Yellow SYMBOLOGY Symbology used in the Parts List section is identified in the Symbology section SUBSYSTEM INFORMATION USE OF THE TERM ASSEMBLY The term assembly will be used for items in the part number listin...

Page 161: ...ration of the part shown is the configuration before the part was changed by the tag number within the circle Figure 2 Figure 2 Without Tag Symbol A tag number within a circle with no apex shows that the entire drawing has been changed by the tag number within the circle Figure 3 Information on the modification is in the Change Tag Index Figure 3 Entire Drawing With Tag Symbol A tag number within ...

Page 162: ...X8 9 48E43580 LEFT COVER REP 1 3 10 NOT SPARED SCREW 11 NOT SPARED BLIND COVER 12 48K56920 FRONT COVER ASSEMBLY C55 REP 1 4 802E6940 FRONT COVER ASSEMBLY NC60 REP 1 4 13 P O ITEM 12 FRONT COVER 14 P O ITEM 12 DISPLAY PANEL 15 162K29280 HARNESS 16 101E13090 CONTROL PANEL 17 24E2480 ROD 18 3E42110 BUTTON UNIT C55 802E6950 BUTTON UNIT NC60 19 P O ITEM 12 PANEL A 20 P O ITEM 12 PANEL B 21 48E53740 LEF...

Page 163: ...P O ITEM 1 WASHER 8 7E51210 GEAR 9 7E51200 IDLER GEAR 10 15E64370 OUTPUT DRIVE ARM 11 809E5670 SPRING 12 13E12520 BEARING 13 23E14890 BELT 14 809E1780 SPRING 15 NOT SPARED SCREW M3X4 16 115E5830 STATIC ELIMINATOR 17 NOT SPARED SCREW M3X8 18 NOT SPARED SCREW M3X6 19 1E46930 OUTPUT FRAME 20 6E58160 OUTPUT SHAFT 21 N A 22 48E43530 TOP FRONT COVER REP 2 1 23 55E38910 SHIELD 24 809E5660 SPRING 25 120E1...

Page 164: ...0K32850 ESS IF BOARD 7 NOT SPARED 8 NOT SPARED 9 NOT SPARED 10 105K16400 LVPS ASSY 110V REP 3 1 105K16390 LVPS ASSY 220V REP 3 1 11 P O ITEM 10 BRACKET 12 160K32790 CASSETTE PWB REP 3 2 13 P O ITEM 10 SCREW M3X6 14 P O ITEM 10 LVPS PWB 15 NOT SPARED SCREW M4X6 16 NOT SPARED SCREW M3X4 17 160K49683 ESS PWB C55 REP 3 4 160K63720 ESS PWB NC60 REP 3 4 10 11 14 REFER TO PL 3 2 FOR ESS COMPONENTS 220V S...

Page 165: ...ONAL 160K40220 ETHERNET CARD OPTIONAL 3 160K40550 PCL FONT SIMM 160K40560 PCL PS FONT SIMM 4 733W3660 4MB MEMORY SIMM 733W3647 8MB MEMORY SIMM 733W3642 16MB MEMORY SIMM 733W3675 32MB MEMORY SIMM 5 146K560 HARD DISK DRIVE 6 121K15660 MEDIA SERVER 7 162K28010 DATA HARNESS 8 162K27990 DC POWER HARNESS 9 162K28000 DATA HARNESS 10 117E18150 PARALLEL CABLE TO ESS IF PWB ...

Page 166: ... 1 160K44790 TOKEN RING CARD OPTIONAL 160K54960 ETHERNET CARD 100 MB OPTIONAL 2 733W6865 8MB MEMORY SIMM 733W6866 16MB MEMORY SIMM 733W6867 32MB MEMORY SIMM 3 121K25380 HARD DISK DRIVE 4 121K15660 MEDIA SERVER 5 162K28010 DATA HARNESS 6 162K27990 DC POWER HARNESS 7 162K28000 DATA HARNESS TO ESS IF PWB ...

Page 167: ... 7 NOT SPARED RIGHT SIDE FRAME 8 127E10950 PAPER FEED MOTOR 9 NOT SPARED SCREW M3X8 10 127E10940 MAIN DRIVE MOTOR REP 4 1 11 NA 12 49E84410 MAIN DRIVE BRACKET 13 NOT SPARED CABLE CLAMP 14 NOT SPARED SCREW M3X6 15 NOT SPARED SCREW M3X6 16 NOT SPARED SCREW 17 NOT SPARED TENSION ARM 18 22E21890 TENSION PULLEY 19 NOT SPARED RETAINING RING 4MM 20 809E2170 SPRING 21 NOT SPARED SPRING 22 31E8800 TENSION ...

Page 168: ...SCRIPTION 1 NOT SPARED CABLE CLAMP 2 NOT SPARED RIGHT SIDE FRAME 3 NOT SPARED CABLE CLAMP 4 NOT SPARED CABLE CLAMP 5 160K50080 PCU BOARD C55 180K60120 PCU BOARD NC60 6 NOT SPARED SCREW 7 NOT SPARED SCREW M3X8 8 NOT SPARED STANDOFF 9 NOT SPARED PLATE 10 NOT SPARED STANDOFF 11 105K16410 HVPS ...

Page 169: ...D DRIVES FRAME 2 NOT SPARED SCREW M3X6 3 NOT SPARED SCREW M4X8 4 NOT SPARED SCREW M4X6 5 127E10890 DEVELOPER MOTOR REP 4 6 6 NOT SPARED RETAINING RING 7 20E28760 DEVELOPER PULLEY 8 162K35600 HARNESS 9 127E10900 COLOR TONER MOTOR REP 4 5 10 7E48420 GEAR 11 NOT SPARED RETAINING RING 12 NOT SPARED CABLE TIE 13 NOT SPARED RIGHT SIDE FRAME ...

Page 170: ...NING RING 7MM 3 20E28780 PULLEY 4 23E14940 MAIN DRIVE BELT A REP 4 2 5 29E25280 PIN 6 6E61520 SHAFT 7 NOT SPARED WASHER 8 13E13390 BEARING 9 13E13350 BEARING 10 15E64320 GEAR SUPPORT PLATE 11 NOT SPARED SCREW M3X6 12 7E48480 GEAR 13 NOT SPARED RETAINING RING 14 23E14950 MAIN DRIVE BELT B REP 4 2 15 20E28790 MAIN DRIVE PULLEY 16 NOT SPARED RIGHT SIDE FRAME ...

Page 171: ...G RING 5MM 4 23E14920 BELT D REP 4 3 5 20E28770 UPPER IDLER PULLEY 6 7E48460 SHUTTER IDLER 7 7E48450 LOWER IDLER PULLEY 8 NOT SPARED SCREW M3X6 9 49E72000 BRACKET 10 809E2110 SPRING 11 NOT SPARED SCREW M2X10 12 NOT SPARED SCREW M3X14 13 110E7560 INTERLOCK SWITCH REP 4 4 14 162K35610 HARNESS 15 NOT SPARED SCREW M3X12 16 809E2090 SPRING 17 110E7550 LASER INTERLOCK SWITCH REP 4 4 18 NOT SPARED RIGHT ...

Page 172: ...SPARED RIGHT SIDE FRAME 2 NOT SPARED SCREW 3 121E13350 TONER SOLENOID Y REP 4 7 4 NOT SPARED SCREW 5 121E13360 MAG ROLL CLEANER SOLENOID REP 4 7 6 121E13370 TONER SOLENOID M REP 4 7 7 121E13380 TONER SOLENOID C REP 4 7 8 NOT SPARED RETAINING RING 9 7E48540 IDLER GEAR 10 NOT SPARED IDLER GEAR 11 NOT SPARED CABLE CLAMP 12 162K35700 HARNESS ...

Page 173: ...LEEVE 9 8E5720 CLUTCH BOSS 10 7E48330 GEAR 11 809E1770 SPRING 12 16E12460 SLEEVE 13 7E48320 GEAR 14 NOT SPARED SCREW 15 6E61580 SHAFT 16 121E13390 MAGNETIC CLUTCH Y REP 5 2 17 6E61650 SHAFT 18 121E13410 MAGNETIC CLUTCH M REP 5 2 19 121E13420 MAGNETIC CLUTCH C REP 5 2 20 6E61570 SHAFT 21 121E13430 MAGNETIC CLUTCH K REP 5 2 22 6E61640 SHAFT 23 6E61590 SHAFT 24 13E12510 BEARING 25 6E61560 SHUTTER SHA...

Page 174: ...PART DESCRIPTION 1 NOT SPARED DRIVE COVER ASSEMBLY 2 32E11510 DRIVE COVER 3 NOT SPARED SCREW 4 NOT SPARED SCREW 5 116E7400 BIAS TERMINAL REP 6 1 6 116E7390 CHARGE TERMINAL REP 6 1 7 P O ITEM 1 SCREW 8 116E7380 TRANS DRUM TERMINAL REP 6 1 9 809E1840 SPRING 10 11E7380 PHOTORECEPTOR LEVER 1 2 5 10 ...

Page 175: ...UD 4 15E59930 LINK PLATE 5 NOT SPARED RETAINING RING 6 NOT SPARED SCREW 7 NOT SPARED SCREW 8 12E8400 LINK 9 NOT SPARED RETAINING RING 10 NOT SPARED BEARING 11 8E5730 SLIDE CAM REP 6 2 12 6E61600 UPPER SLIDE SHAFT 13 NOT SPARED PIN 14 6E61610 LOWER SLIDE SHAFT 15 NOT SPARED RIGHT SIDE FRAME 16 809E1810 RETURN SPRING 17 29E27500 LINK SHAFT 18 NOT SPARED RETAINING RING 19 32E11450 GUIDE ...

Page 176: ...mp NC60 ITEM PART DESCRIPTION 1 5E12200 DRIVE DOG C M Y 2 28E12160 WASHER 3 809E2030 CAM SPRING 4 28E12170 WASHER 5 809E5600 SPRING 6 8E5750 CAM 7 5E12210 DRIVE DOG K 8 809E5610 SPRING 9 13E13380 BEARING 10 NOT SPARED RETAINING RING 11 NOT SPARED RETAINING RING 12 15E64310 FRAME SIDE PLATE ...

Page 177: ...RNESS 9 116E7360 GROUND CLIP 10 32E11460 CONNECTOR BRACKET 11 162K35590 HARNESS 12 17E8360 STOPPER 13 NOT SPARED NYLON RIVET 14 118E13770 PROTECTOR SHEET 15 NOT SPARED SCREW M3X8 16 809E1970 SPRING K 17 NOT SPARED RIVET 18 NOT SPARED SUPPORT PLATE 19 NOT SPARED HARNESS GUIDE 20 NOT SPARED SCREW 21 162K29300 HARNESS 22 809E5620 SLIDE SPRING 23 NOT SPARED SCREW M3X6 24 NOT SPARED SCREW M3X10 25 32E1...

Page 178: ...K 6 NOT SPARED LOWER LINK SPRING 7 NOT SPARED SCREW 8 NOT SPARED TIE ROD 9 NOT SPARED SCREW M4X6 10 118E13750 INSULATOR SHEET 11 17E8350 FOOT 12 19E37480 PAD 13 NOT SPARED BASE PLATE 14 NA 15 32E11480 LEFT GUIDE 16 PO ITEM 14 SCREW M3X6 17 PO ITEM 14 EARTH PLATE 18 15E59940 GROUND SPRING 19 809E1730 DETECT SPRING 20 11E7360 PHOTORECEPTOR DETECT LEVER 21 116E7370 DETECT SPRING CLIP 22 PO ITEM 14 SC...

Page 179: ...ETAINING RING 5MM 8 13E13370 BEARING 9 809E5640 GUIDE SPRING 10 6E61510 ROLLER SHAFT 11 22E20990 GROUNDING ROLLER 12 600K65260 TONER SLIDE BOX ASSY 13 P O ITEM 12 SENSOR COVER 14 P O ITEM 12 SENSOR 15 P O ITEM 12 WASTE TONER ARM 16 P O ITEM 12 WASTE TONER SPRING 17 809E1720 SLIDE SPRING 18 118E13760 INSULATOR 19 8R7748 TONER BOTTLE CUST PURCHASE ITEM 20 38E17380 PAPER GUIDE REP 8 1 21 P O ITEM 1 S...

Page 180: ...T 13 13E12570 BUSHING 14 809E2140 CAM SPRING 15 130E8000 REGISTRATION PAPER TRAY OUT SENSOR REP 8 3 8 4 16 22E21000 LOWER REGISTRATION ROLLER REP 8 11 17 11E7390 REGISTRATION LEVER 18 809E1860 REGISTRATION SPRING 19 22E21010 FEED ROLLER REP 8 12 20 P O ITEM 1 WASHER 21 809E2050 SPRING 22 7E48510 GEAR 23 809E2080 SPRING 24 16E12470 SLEEVE 25 8E5720 CLUTCH BOSS P O ITEM 1 26 22E21020 PAPER DRIVE ROL...

Page 181: ... 121E13470 REGISTRATION CLUTCH P O ITEM 1 REP 8 6 9 P O ITEM 1 RETAINING RING 4MM 10 P O ITEM 1 RETAINING RING 5MM 11 P O ITEM 1 WASHER 12 809E2120 CLUTCH SPRING 13 13E12570 BUSHING 14 P O ITEM 1 CLUTCH BOSS 15 16E12490 SLEEVE 16 809E2150 SPRING 17 7E48570 GEAR 18 P O ITEM 1 CABLE TIE 19 P O ITEM 1 CONNECTOR 20 162K35640 VIDEO HARNESS 21 P O ITEM 1 SCREW M3X8 22 121E13460 GROUNDING ROLL SOLENOID 2...

Page 182: ...1 23E14910 BELT B 12 23E14900 BELT A 13 7E48380 FUSER IDLER GEAR 14 15E64300 FUSER MOTOR PLATE 15 P O ITEM 1 SCREW M3X8 16 7E48340 IDLER GEAR 17 162K35580 HARNESS 18 130E7970 TR DRUM HOME POSITION SENSOR 19 P O ITEM 1 SCREW M3X14 20 7E48360 IDLER GEAR 21 7E48370 CLEANER GEAR 22 7E48350 FUSER GEAR 23 P O ITEM 1 SCREW M4X6 24 127E10910 FUSER MOTOR 25 162K29320 FUSER HARNESS 26 162K35630 HARNESS 27 P...

Page 183: ...R 6 P O ITEM 1 SCREW M3X6 7 P O ITEM 1 RETAINING RING 7MM 8 809E5680 TRANSPORT LOCK SPRING 9 P O ITEM 1 RETAINING RING 2MM 10 P O ITEM 1 BUSHING 11 P O ITEM 1 RETAINING RING 4MM 12 13E12520 BEARING 13 809E2020 WASTE SPRING 14 55E37740 WASTE SHUTTER 15 P O ITEM 1 RETAINING RING 16 121E13440 STRIPPER SOLENOID 17 29E27470 PIN 18 31E8360 STRIPPER LINK 19 809E2040 STRIPPER SOL SPRING 20 31E8370 STRIPPE...

Page 184: ...RIPTION 1 REF PL9 1 ITEM 1 PART OF TRANSFER FRAME ASSEMBLY 2 P O ITEM 1 RETAINING RING 7MM 3 P O ITEM 1 RETAINING RING 4MM 4 13E12520 BEARING 5 19K4100 STRIPPER FINGER ASSY REP 9 1 6 6E61550 SHAFT 7 809E2100 STRIPPER FINGER SPRING 8 19E36010 STRIPPER FINGER 9 29E27440 STRIPPER FINGER PIN 1 2 9 5 6 9 ...

Page 185: ...RIGHT SPRING 16 NOT SHOWN SHEET 17 809E2180 CLEANER SPRING 18 7E48580 IDLER GEAR 19 P O ITEM 28 RETAINING RING 20 8E5780 CLEANER BOSS 21 16E12500 CLEANER SLEEVE 22 809E2210 CLEANER SPRING 23 7E48590 CLEANER GEAR 24 7E48600 AUGER GEAR 25 29E25290 PIN 26 15E59960 GROUND PLATE 27 5K4960 TD CLEANER CLUTCH ASSY REP 9 3 28 600K71720 TD CLEANER ASSY C55 REP 9 4 600K75290 TD CLEANER ASSY NC60 REP 9 4 29 P...

Page 186: ... SCREW M3X8 9 P O ITEM 1 RETAINING RING 7MM 10 P O ITEM 1 SCREW M3X6 11 14E32670 LOCK BLOCK 12 P O ITEM 1 RETAINING RING 6MM 13 101E13680 HARNESS COVER INTERLOCK ACTUATOR 14 P O ITEM 1 RETAINING RING 5MM 15 P O ITEM 1 RIGHT UPPER LINK 16 P O ITEM 1 LEFT UPPER LINK 17 P O ITEM 1 SCREW 18 15E64450 FAN HOUSING 19 P O ITEM 1 BRACKET 20 120E15820 BRACKET 21 P O ITEM 1 SCREW 22 49E84420 TRANSPORT LINK S...

Page 187: ...CTOR BRACKET 8 809E1850 SHUTTER SPRING B 9 31E8350 FUSER ARM 10 P O ITEM 1 SCREW M3X6 11 600K65270 GAMMA SENSOR KIT INCLUDES PL 10 4 ITEM 8 12 162K29310 ERASE HARNESS 13 48E43590 ERASE LAMP COVER 14 122E2170 ERASE LAMP 15 14E34360 LAMP SPACER 16 P O ITEM 1 SCREW M3X6 17 55E38920 OIL PROTECT SHEET 18 P O ITEM 1 SCREW M3X8 19 P O ITEM 1 TRANSPORT FRAME 20 P O ITEM 1 SCREW M3X6 21 130E7970 OIL SENSOR...

Page 188: ... 0 ITEM 1 LOCK SPRING 7A 7E48440 RIGHT LOCK PAWL UPPER 7B 7E63600 RIGHT LOCK PAWL LOWER 8 115E5410 TRANSFER TERMINAL 9 P 0 ITEM 1 SCREW M3X10 10 809E2060 TRANSFER DRUM SPRING 11 13E12580 RIGHT TRANSFER DRUM BEARING 12 P 0 ITEM 1 COVER 13 P 0 ITEM 1 SCREW 14 P 0 ITEM 1 SCREW 15 P 0 ITEM 1 EARTH PLATE 16 809E2010 LOCK SPRING 17 29E27480 PIN 18 13E13420 BEARING 19 809E5780 SPRING 20 110E9930 DRUM CLE...

Page 189: ...10 162K29340 CONNECTOR PWB HARNESS 11 130E8010 TRANSPARENCY SENSOR REP 10 3 12 162K29350 TD POS HARNESS 13 38E18350 PAPER FEED GUIDE FRAME 14 110E7570 BYPASS SWITCH REP 10 1 15 P O ITEM 1 PINCH ROLL 16 809E2000 PINCH ROLL SPRING 17 105K17050 TRANS DISCHARGE PS REP 10 2 17A NOT SPARED NEUTRALIZATION COROTRON 18 101E13720 COVER 19 115E5860 CONTACT 20 15E64460 TONER SHEET 21 38E18371 PAPER GUIDE SHEE...

Page 190: ...AL 6 P O ITEM 1 DRUM 7 P O ITEM 1 BRAKE PLATE 8 P O ITEM 1 SCREW M4X6 9 P O ITEM 1 BRAKE PAD 10 P O ITEM 1 SEAL 11 P O ITEM 1 PLATE 12 P O ITEM 1 DISK 13 P O ITEM 1 BRAKE SPRING 14 P O ITEM 1 SCREW M3X8 15 P O ITEM 1 OUTER PLATE 16 P O ITEM 1 TR DRUM GEAR 17 P O ITEM 1 SCREW M4X12 18 P O ITEM 1 HUB 19 P O ITEM 1 SETSCREW M4X6 20 600K71710 NIP WHEEL ADJUSTMENT KIT 21 P O ITEM 20 NIP WHEEL 22 P O IT...

Page 191: ...T MAIN FRAME 6 15E64340 SPRING PLATE 7 809E2240 FRAME SPRING 8 NOT SPARED RETAINING RING 9MM 9 NOT SPARED RETAINING RING 7MM 10 7E48300 ROS LATCH 11 11E7370 RELEASE LEVER 12 NOT SPARED RETAINING RING 5MM 13 NOT SPARED SCREW 14 NOT SPARED SCREW M3X8 15 809E1790 SPRING 16 809E1750 FUSER SPRING 17 48E43570 FRAME COVER 18 6E61620 LOCK SHAFT 19 17E7740 LEFT FUSER STOP 20 NOT SPARED SCREW M3X6 21 17E837...

Page 192: ...TEM 1 COVER 10 P O ITEM 1 SCREW M3X5 11 P O ITEM 1 HOPPER 12 P O ITEM 1 SEAL 13 11E7400 LOCK LEVER 14 809E1990 SHUTTER SPRING 15 1E43750 LOCK FRAME 16 55E37730 SHUTTER 17 28E12150 RETAINING RING 4MM 18 P O ITEM 1 PADDLE 19 P O ITEM 1 PADDLE 20 P O ITEM 1 PADDLE 21 P O ITEM 1 AUGER 22 13E12540 BEARING 23 13E12560 BEARING 24 7E48390 UPPER TONER GEAR 25 7E48400 LOWER TONER GEAR 26 7E48410 GEAR 27 35E...

Page 193: ...TRUCTION LABEL 3 NOT SPARED ROTATION PLATE 4 NOT SPARED RETARD PAD 5 NOT SPARED SIZE LABEL A 6 NOT SPARED REAR GUIDE 7 NOT SPARED CASSETTE CASE 8 NOT SPARED SPRING 9 NOT SPARED LEFT SNUBBER 10 NOT SPARED SIDE GUIDE 11 NOT SPARED RIGHT SNUBBER 12 NOT SPARED LABEL 13 NOT SPARED DISCHARGE BRUSH 14 NOT SPARED STOPPER 15 NOT SPARED SIDE PLATE 16 NOT SPARED ROTATION LOCK SPRING 17 NOT SPARED SIZE LABEL ...

Page 194: ...RED FRAME BASE PLATE 5 NOT SPARED LEFT FRAME 6 NOT SPARED SCREW M4X6 7 NOT SPARED E RING 6MM 8 NOT SPARED POSITION PIN 9 162K35720 SENSOR HARNESS 10 NOT SPARED SCREW M3X6 11 160K41070 CASSETTE PWB REP 27 3 12 7E51250 LOCK PAWL 13 6E61680 LOCK SHAFT 14 NOT SPARED RIGHT FRAME 15 80935800 LOCK SPRING 16 809E5810 LEVER SPRING 17 117E18520 INTERFACE CABLE 18 NOT SPARED SCREW 19 11E7610 JOINT LEVER ...

Page 195: ... NOT SPARED E RING 4MM 4 NOT SPARED E RING 5MM 5 NOT SPARED BEARING 6 NOT SPARED SNAP BAND 7 7E51260 GEAR 24T 8 NOT SPARED SPRING 9 NOT SPARED GEAR 17 42T 10 NOT SPARED FEED SLEEVE 11 12E8450 LOWER DRIVE LINK 12 NOT SPARED UPPER DRIVE LINK 13 NOT SPARED WASHER 14 31E8820 DRIVE ARM 15 NOT SPARED FEED ROLLER SPRING 16 NOT SPARED LINK SPRING 17 NOT SPARED CAM CLUTCH BOSS 18 NOT SPARED GEAR ...

Page 196: ...3 NOT SPARED ROLLER 4 NA 5 22E21900 DRIVE ROLLER 6 13E13430 BEARING 7 NOT SPARED E RING 5MM 8 NOT SPARED SCREW M3X16 9 NOT SPARED SCREW M3X6 10 NOT SPARED WIRE HOLDER 11 16E13280 CORD BUSHING 12 NOT SPARED PAPER FEED FRAME 13 22E21010 FEED ROLLER 14 NOT SPARED SNAP BAND 15 130E8490 TRAY EMPTY SENSOR REP 27 4 16 NOT SPARED SCREW M4X6 17 49E84460 DRIVE SENSOR BRACKET ...

Page 197: ...A 160K40550 3 2A 160K40560 3 2A 160K40980 3 2A 160K41070 27 1 160K44790 3 2B 160K49683 3 1 160K50080 4 2 160K54960 3 2B 160K63720 3 1 162E29310 10 2 162K27990 3 2A PART NUMBER PL LOC 162K28000 3 2A 162K28010 3 2A 162K29280 1 1 162K29290 10 2 162K29300 7 1 162K29320 9 1 162K29330 7 1 162K29340 10 4 162K29350 10 4 162K35580 9 1 162K35590 7 1 162K35600 4 3 162K35610 4 5 162K35620 7 2 162K35630 9 1 16...

Page 198: ...7E48440 9 2 7E48440 10 3 7E48450 4 5 7E48460 4 5 7E48470 10 4 7E48480 4 4 7E48490 8 3 7E48500 8 2 7E48510 8 2 7E48520 8 3 7E48530 8 2 7E48540 4 6 7E48570 8 3 7E48580 9 4 7E48590 9 4 7E48600 9 4 7E51200 2 1 7E51210 2 1 7E51250 27 1 7E51260 27 2 7E63600 9 2 7E63600 10 3 802E6940 1 1 802E6950 1 1 80935800 27 1 809E1670 6 2 PART NUMBER PL LOC 809E1700 4 1 809E1720 8 1 809E1740 5 1 809E1750 12 1 809E17...

Page 199: ...8 PS FONT NC60 6 29 MENU C55 C55mp 6 30 MENU MAP NC60 6 31 PCL DEMO C55 C55mp 6 32 FAULT HISTORY NC60 6 33 POSTSCRIPT DEMO C55 C55mp 6 34 POSTSCRIPT DEMO NC60 6 35 TIPS TRICKS NC60 6 36 DENSITY AND COLOR BALANCE TEST PATTERN 6 38 BOOT SEQUENCE BOOT SEQUENCE C55 C55mp 6 39 BOOT SEQUENCE NC60 6 40 CRU REMOVAL PROCEDURES GP 1 PRINT DRUM REMOVAL 6 41 GP 2 COLOR DEVELOPER REMOVAL 6 41 GP 3 BLACK DEVELO...

Page 200: ...CAL CHARACTERISTICS C55 C55mp 6 68 PHYSICAL CHARACTERISTICS NC60 6 69 CAPABILITIES C55 C55mp 6 68 CAPABILITIES NC60 6 69 OTHER SPECIFICATIONS C55 C55mp 6 68 OTHER SPECIFICATIONS NC60 6 69 CONTROLLER SPECIFICATIONS C55 C55mp 6 70 CONTROLLER SPECIFICATIONS NC60 6 70 TOOLS 6 71 CHANGE TAG INDEX C55 C55mp 6 72 INTRODUCTION 6 72 CLASSIFICATION CODES 6 72 TAGS 6 72 CHANGE TAG INDEX NC60 6 75 INTRODUCTIO...

Page 201: ...t the consumable counter values ENTERING THE NORMAL DIAGNOSTIC MODE 1 Press the Menu 3 and Enter 7 keys at the same time then switch on the Main Power The C55 Control Panel will indicate the following On Line Form Feed Media Server Menu Select Previous Next Enter PCU DIAG MODE XX The NC60 Control Panel will indicate the following 1 0 On Line Enter On Line Press Enter Menu Item Value PCU DIAG MODE ...

Page 202: ...n of the transfer drum When the white patch is under the sensor it will read in the 370 range SCAN LED USED ROW BLACK K CYAN C MAGENTA M YELLOW Y SWITCH SCAN 00 24 V INTERLOCK SWITCH BYPASS SWITCH REGISTRATION SENSOR EXIT SENSOR SWITCH SCAN 01 TRAY EMPTY SENSOR PAPER SIZE 0 PAPER SIZE 1 PAPER SIZE 2 SWITCH SCAN 02 PAPER SIZE 3 PAPER SIZE 4 PHOTORECEPTOR DETECT WASTE TONER COLLECTOR SENSOR SWITCH S...

Page 203: ...ss the Media Server 2 key Voltage Default Range Comments MainMC Charge NA NA Output fixed No Display TC Bias Transfer 1800 1500 3000 One step change apx 11 volts DV BIAS Max Bias 594 298 600 One step change apx 20 volts KD BIAS Black Bias 400 298 600 One step change apx 20 volts CD BIAS Cyan Bias 400 298 600 One step change apx 20 volts MD BIAS Magenta Bias 400 298 600 One step change apx 20 volts...

Page 204: ... ESS 1 Enter Normal diagnostics and press the Menu 3 key until TEST PRINT is displayed on the Message Display 2 Press the Form Feed 1 key to start the test using the default values 3 During Warm up and printing the Message Display will indicate P H T P is the print coefficient normally 0 or 1 H is the temperature normally 164 170 C T is the toner concentration The display will indicate KT CT MT YT...

Page 205: ...unter COUNTER SET2 PLM Polygon Motor Error Counter COUNTER SET2 HLH Over Temp Fusing Error Counter COUNTER SET2 HLL Under Temp Fusing Error Counter COUNTER SET2 THO Thermistor Error Counter COUNTER SET2 DVM Developer Motor Error Counter Table 4 TONER LEVEL Toner Concentration in developer assembly TONER LEVEL YTON Y Toner concentration default 70 TONER LEVEL MTON M Toner concentration default 70 T...

Page 206: ... be changed Table 3 3 Press the Enter 7 key the display will indicate XXXX XXXX is the counter name is the current counter value 4 Press the Menu 3 key to select the digit to be changed 5 Press the Next 6 Previous 5 keys to change the counter value 6 To store the counter change insert a sheet of paper into the bypass slot to actuate the Bypass Switch then press the Form Feed 1 key The On Line LED ...

Page 207: ...IMEOUT SET SLP is displayed on the Message Display 2 Press the Next 6 Previous 5 keys until the Message Display steps to the timeout to be changed Table 6 3 Press the Enter 7 key the display will indicate XXX XXX is the timeout feature to be changed is the current timeout value 4 Press the Next 6 Previous 5 keys to change the timeout value 5 To store the change insert a sheet of paper into the byp...

Page 208: ...limit 6 To store the counter change insert a sheet of paper into the bypass slot to actuate the Bypass Switch then press the Form Feed 1 key The On Line LED will switch on and then off when the change is stored 7 Press the Media Server 2 key to return the COUNTER LIMIT list Repeat steps 2 through 6 to change additional counters Table 8 Consumable Defaults Consumable Default Value DRUM Drum 50 000 ...

Page 209: ...he Message Display will indicate DIAG BACK GROUND 5 Press the Menu 3 key to step through the diagnostic routines EXITING FROM THE BACKGROUND DIAG NOSTIC MODE 1 When DIAG BACK GROUND is displayed on the Message Display press the Form Feed 1 key to exit from Background diagnostics to Normal diagnostics 2 Press Form Feed 1 again to exit from Normal Diagnostics 3 Or switch the power off wait 10 second...

Page 210: ...the Previous 5 Next 6 keys to select the parameter to be changed 3 Press the Enter 7 key the display will indicate the present value 4 Press Previous 5 Next 6 to change the value 5 To store the change insert a sheet of paper into the bypass slot to actuate the Bypass Switch then press the Form Feed 1 key The On Line LED will switch on and then off when the change is stored Table 9 Control Defaults...

Page 211: ...hanged c Use the Next 6 Previous 5 keys to change the value d To store the change insert a sheet of paper into the bypass slot to actuate the Bypass Switch then press the Form Feed 1 key The On Line LED will switch on and then off when the change is stored e Press Media Server 2 to exit from the Temperature Change Table 10 Fuser Defaults Item Default Description C55 C55mp Plain C0 102 Paper interm...

Page 212: ...s P P BS L 1400 Paper low humidity bias TC Bias P P DT H 0 Paper high humidity bias offset TC Bias P P DT N 0 Papernorm humiditybiasoffset TC Bias P P DT L 0 Paper low humidity bias offset NC60 TC Bias P P BS H 1000 Paper high humidity bias TC Bias P P BS N 1000 Paper norm humidity bias TC Bias P P BS L 1200 Paper low humidity bias TC Bias P P DT H 105 Paper high humidity bias offset TC Bias P P D...

Page 213: ...evious moves back in the sub menus Media Server moves to the Media server menu Menu moves to the top of the menu list The Media Server can be selected from the On Line mode by pressing Media Server The printer menus are in layers The TOP MENU is Layer 0 and consists of the following The only menu which will described in detail here is the C55 C55mp Service Menu To see how the rest of the Menus are...

Page 214: ...Tray 2 Installed TRAY TRAY 1 TRAY 2 EXIT THIS MENU PATTERN TYPE RUN TEST JOB YES NO C55 C55mp Only TOP MENU SERVICE Continued Layer 1 Layer 2 Layer 3 Layer 4 PATTERN TYPE EXIT THIS MENU SERVICE TEST PATTERNS continued TEST PATTERNS DIAGNOSTICS DIAGNOSTICS YES NO EXIT THIS MENU TEST PATTERNS EXIT THIS MENU SERVICE LOSSY COUNTER LOSSY COUNTER BINARY BINARY LOSSY COUNTER CONTONE CONT TONE LOSSY COUNT...

Page 215: ...U RESET K DEV RESET K DEV YES NO RESET CRU RESET CMY DEV RESET CMY DEV YES NO RESET CRU RESET PRINTDRU RESET PRINTDRU YES NO RESET CRU RESET FUSER RESET FUSER YES NO RESET CRU EXIT THIS MENU C55 C55mp Only TOP MENU SERVICE Continued Layer 1 Layer 2 Layer 3 LAYER 4 SERVICE SHOW SETPOINTS SHOW SETPOINTS BLACK TC BLACK TC KKK SHOW SETPOINTS CYAN TC CYAN TC CCC SHOW SETPOINTS MAGENTA TC MAGENTA TC MMM...

Page 216: ...GENERAL PROCEDURES 2 99 NOTES 6 18 DocuPrint C55 C55mp NC60 Notes ...

Page 217: ...olor Adjust System Menu PCL Menu Tray Menu Job Menu Reset Menu Service Menu Print Menu Media Server Novell Menu Password Ethernet Menu Serial Menu Parallel Menu NOTE The Password option is used to send a print and hold it until you are at the printer to receive it This option is only available if the printer has a hard drive NOTE The Media Server option is only available if the printer has the Med...

Page 218: ...led 24 MB EtherTalk Enabled Yes To print the Menu Page Interpreters Postscript and PCL 5C Novell IPX Type Bindery Press ON LINE Total Pages 7534 LPR Enabled Yes Press MENU Tray 1 Paper Size Letter 8 x 11 in Appsocket Enabled Yes Select PRINT MENU YES Tray 2 Paper Size Not Installed NetBEUI Enabled Yes Hard Disk Installed No Printer URL Address http 13 139 1 10 Media Server Enabled Not Installed Ap...

Page 219: ...ER Visit our web site at http xerox networkprinters com products NC60 THE DOCUMENT COMPANY Connectivity Parallel Yes Serial Yes NetworkCardType Ethemet 10 EtherTalk Enabled Yes Novell IPX Type NDS BEM LPR Enabled Yes AppSocket Enabled Yes NetBEUI Enabled Yes Configuration Serial Number Software Version 1 80 47 Engine Software Version 94 Total Memory 64MB Total RAM Installed 48MB Interpreters Posts...

Page 220: ...rint Media Tray I Paper Size Letter 81 2x I I in Tray 2 Paper Size Not Installed Custom Paper Size 81 2 x 13 in Support and Supplies Xerox Supplies Phone Number Dealer Supplies Phone Number Xerox Service Phone Number Dealer Service Phone Number Media Server Enabled Not Installed Parallel Settings Enabled Yes Mode AutoSelect Handshake Bi Directional Serial Settings Enabled Not Installed LocalTalk S...

Page 221: ...stem Menu Language English Paper Size Letter 8 5x11 Paper Type Plain Page Policy Off Policy Timeout 30 Seconds Hold Timeout 1 Minutes Manual Timeout 2 Minutes Print Quantity 1 Startup Page No Print PS Errors Off Defaults Inches Power Saver 15 Minutes Tray Menu Tray I Cust Size SPFolio 216x315 Tray I Type Plain Tray Sequence Off Imaging Edge Smoothing Off Color Mode Vivid Blk OverPrint Off Halftone...

Page 222: ...ow 84 Process Voltage Transfer Bias Paper 1400 Volts OHP 2200 Volts Developer Bias Black 357 Volts Cyan 364 Volts Magenta 421 Volts Yellow 374 Volts General Information Software Version x x x Software Part Number xxxxxxxx Engine software Version xx Serial Number xxx xxx xxx Total Ram Installed 24 Base 8 Mb J8 J9 16 Mb J10 J11 0 Mb Total Pages Binary Lossy Counter 0 Prints Contone Lossy Counter 0 P...

Page 223: ... volts Low 1200 Volts 105 volts OHP High 2200 Volts 200 volts Normal 2000 Volts 200 volts Low 2200 Volts 105 volts Developer Bias Black 265 Volts Cyan 345 Volts Magenta 345 Volts Yellow 341 Volts General Information Serial Number xxx xxxxxx Software Version 1 80 39 ΙNL ROM Engine Software Version 94 Total System Memory 64 Base 32 MB J3 32MB J4 0 MB J5 0 MB J6 0 MB Binary Lossy Counter 0 Contone Lo...

Page 224: ...11 Univers Md Scaled 25 999 75 1012 Univers Bdlt Scaled 25 999 75 1013 Univers Mdlt Scaled 25 999 75 1014 Univers BdCdlt Scaled 25 999 75 1015 Univers BdCd Scaled 25 999 75 1016 Univers MdCd Scaled 25 999 75 1017 Univers Bd Scaled 25 999 75 1018 tlnivers MdCdlt Scaled 25 999 75 1019 CG Omega Bd Scaled 25 999 75 1021 CG Omega It Scaled 25 999 75 1022 CG Omega Bdit Scaled 25 999 75 1023 CG Omega Sca...

Page 225: ...ore to work with esc esc s0p h0s0b4096T 12 Univers Bd Univers Bd Xerox DocuPrint NC60 More to work with esc esc s0p h0s0b4096T 13 Univers MdIt Univers MdIt XeroxDocuPrint N C60 M oretoworkwith esc esc s0p h0s0b4096T 14 Univers BdIt Univers BdIt Xerox DocuPrint NC60 More to work with esc esc s0p h0s0b4096T 15 Univers CdMd Univers CdMd Xerox DocuPrint NC60 More to work with esc esc s0p h0s0b4096T 16...

Page 226: ...a Obiique Heivetica Bold0blique Helvetica Narrow Heivetica Narrow Bold Helvetica Narrow Oblique Heivetica Narrow BoldOblique Palatino Roman Palatino Bold Palatino Italic Palatino BoldItalic Courier Courier Bold Courier Oblique Courier BoldOblique NewCenturySchlbk Roman NewCentur Schlbk Bold NewCenturySchlbk Italic NewCenturySchlbk BoldItalic ITC Bookman Light ITC Bookman Demi ITC Bookman Lightltal...

Page 227: ...nturySchlbk Roman Palatino Bold Palatino Boldltalic Palatino italic Palatino Roman Symbol Times Bold Times Boldltalic Times Italic Times Roman ZapfChancery Mediumitalic ZapfDingbats Available Fonts Bytes of VM available 5091552 Page 1 v 951117 Xerox DocuPrint NC60 PostScript Font Listing ABCDEFG abcdefg 0123456789 ABCDEFG abcdefg 0123456789 ABCDEFG abcdefg 0123456789 ABCDEFG abcdefg 0123456789 ABC...

Page 228: ...r Scan Rate Gateway Service Serial Setup Speed Pserver Name Net Mask BAUD Rate Source Routing Primary Server LPR Enable SNMP Data Bits Tree LPR Banner System Contact Stop Bits ETHER TALK Context Appsocket System Name Parity TOKEN TALK Enable System Location Flow Control Enable Mode Phase Telnet Status LOCAL TALK Zone Telnte Menu Enable Enable Mode DocuPrint C55 mp Color Laser Printer Xerox SELECT ...

Page 229: ...ess Black Parallel Menu Port Enable Port Timeout Parallel PDL Binary PS Bidirectional Setial Menu Port Enable Port Timeout Serial PDL Binary PS Baud Rate Flow Control Ethernet Menu LPR Enable LPR Banner LPR PDL LPR Binary PS DLC DLL Enable DLC DLL PDL DLC DLL Bin PS NetBEUI Enable NetBEUI PDL NetBeui Bin PS AppSocket Enabl AppSocket PDL AppSocket Bin PS Etalk Enable HTTP Enable IP Address Res IP A...

Page 230: ...ROL Next until PRINT Enter STARTUP Next until DEMOS Enter PCL Enter QUANTITY Enter 1 Enter RUN JOB Enter YES Enter PROCESSING This is a demo of some PCL 5C capabilities DocuPrint C55mp Color Laser Printer Now you can do so much more Xerox THE DOCUMENT COMPANY Visit our web site at Http xerox networkprinters com products c55 ...

Page 231: ... JAM OPEN PRINTER 1125 E4 INPUT JAM OPEN PRINTER 1110 E5 FUSER JAM OPEN PRINTER 1090 E4 INPUT JAM OPEN PRINTER 1070 E1 TRAY 1 JAM JAM OPEN PRINTER 1065 E1 TRAY 1 JAM JAM OPEN PRINTER 1025 E4 INPUT JAM OPEN PRINTER 1012 E8 OUTPUT JAM OPEN PRINTER 982 E7 PRINT DRUM JAM OPEN PRINTER 980 E4 INPUT JAM OPEN PRINTER 975 E5 FUSER JAM OPEN PRINTER 950 E4 INPUT JAM OPEN PRINTER 921 E1 TRAY 1 JAM JAM OPEN PR...

Page 232: ...ter PROCESSING This is a demo of some of the PostScript features DocuPrint C55mp Color Laser Printer Now you can do so much more Xerox Xerox The Document Company the stylized X DocuPrint and all Xerox product names are trademarks of XEROX CORPORATION Adobe Postscript and the Postscript logo are trademarks of Adobe Systems Incorporated which may be registered in certain jurisdictions THE DOCUMENT C...

Page 233: ...olor Laser Printer From a different line of thinking the new pace of printing Visit our web site at Http xerox networkprinters com products NC60 THE DOCUMENT COMPANY Xerox The Document Company the stylized X DocuPrint and all Xerox product names are trademarks of XEROX CORPORATION Adobe Postscript and the Postscript logo are trademarks of Adobe Systems Incorporated which may be registered in certa...

Page 234: ...documents to several printers at once with a single mouse click By simply entering the E mail address of each destination printer and selecting print from your Window s application a job can be sent to a printer anywhere Remote Administration Use the NC60 embedded Web server to perform any printer administration function You can display status and diagnostics as well as configure the printer from ...

Page 235: ...for me feature that delays printing for a specified period of time so you can load special media or be present when printing starts Press the machine s enter button when the LED is flashing to print your job The amount of delay is set through the machine control panel or client services tools Secure Print Your NC60 printer allows you to defer printing of a job until a matching Password is entered ...

Page 236: ...OTE It is often difficult to see changes in the color balance You can check the change by running a printer diagnostic sheet before and after the adjustment Changes will show in the values under Density Rate Setpoints and Developer Bias The NC60 includes these values on the Density and Color Balance Test Pattern On the NC60 only you must disconnect all input ports on the ESS 19 23 17 18 24 15 Curr...

Page 237: ... on 2 Cleaner Solenoid energizes and Cleaner Assembly moves against Transfer Drum 3 Black Developer Clutch energizes and Black toner concentration is checked If necessary the Black Toner Motor switches on and tones up the black developer 4 Cyan Developer Clutch energizes and Cyan toner concentration is checked If necessary the Color Toner Motor and Cyan Toner Solenoid switch on and tone up the cya...

Page 238: ...t 1 8 ESS Ready IOT COPY QUALITY SETUP 1 Main Motor and Fuser Motor on 2 Cleaner Solenoid energizes and Cleaner Assembly moves against Transfer Drum 3 Black Developer Clutch energizes and Black toner concentration is checked If necessary the Black Toner Motor switches on and tones up the black developer 4 Cyan Developer Clutch energizes and Cyan toner concentration is checked If necessary the Colo...

Page 239: ...gure 2 Release the latch and open the ROS Figure 2 Opening the ROS 3 Figure 3 Release the two green latches and slide the Print Drum module out of the printer Figure 3 Print Drum Removal GP 2 COLOR DEVELOPER REMOVAL WARNING Switch the Main Power off and disconnect the Power Cord 1 Remove the Print Drum GP 1 2 Figure 1 Grasp the two handles lift and remove the Color Developer module Figure 1 Color ...

Page 240: ...er Cord 1 Remove the Print Drum Module GP 1 2 Remove the Color Developer Module GP 2 3 Figure 1 Release the latch and swing the Black Toner Hopper to the right Figure 1 Moving the Black Toner Hopper 4 Figure 2 Lift and remove the Black Developer Module Figure 2 Removing the Black Developer Module C5 C6 Black Toner Hopper Black Developer Module ...

Page 241: ...llector GP 5 FUSER REMOVAL WARNING Switch the Main Power off and discon nect the Power Cord 1 Figure 1 Grasp the two latches and open the Transfer Assembly Figure 1 Opening the Transfer Assembly 2 Figure 2 Release the Latch and open the Fuser Cover Figure 2 Opening the Fuser Cover 3 Figure 3 Release the Latch Lever on the right side of the Fuser 4 Lift and remove the Fuser Module Figure 3 Removing...

Page 242: ...h PCU DIAG MODE 66 displayed press On Line then Enter Release both keys at the same time 4 The message display will indicate PCU DIAG SPECIAL 5 With PCU DIAG SPECIAL displayed press Medial Server then Previous Release both keys at the same time 6 The message display will indicate DIAG BACK GROUND 7 Press Menu to scroll to CONTROL K DVBIAS 8 Use Next Previous to scroll to CONTROL FS MOTOR 9 Press E...

Page 243: ... The message display will indicate PCU DIAG SPECIAL 5 With PCU DIAG SPECIAL displayed press Medial Server then Previous Release both keys at the same time 6 The message display will indicate DIAG BACK GROUND 7 Press Menu to scroll to CONTROL K DVBIAS 8 Use Next Previous to scroll to CONTROL PATCH MD 9 Press Enter The display will indicate OFF ON 10 Use Next Previous to change the setting to ON or ...

Page 244: ...he Off Line mode then press Menu 2 Press Next until MEDIA is displayed then press Enter 3 Press Next until TRANSPARENCY is displayed then press Enter 4 Press Next until TRANSPARENCY MODE is displayed then press Enter 5 Six choices are available they are Mode Criteria DEFAULT This is the best setting for Xerox NONE This setting is used if you have configured the IOT using Hidden diagnostics 1 This ...

Page 245: ...d 2 Press Item Down until OHP Mode Transparency is displayed 3 Press Value Up to display the current setting 4 Six choices are available they are Mode Criteria DEFAULT This is the best setting for Xerox NONE This setting is used if you have configured the IOT using Hidden diagnostics 1 This setting is best for minimizing E4 E6 Jams with maximum transparency brightness 2 This setting is best for mi...

Page 246: ...JUSTMENTS is displayed then press Enter 4 Press Next until CLEANING CYCLES is displayed then press Enter 5 The following choices are available Never 10 through 100 6 For high volume customers the recommended setting is 30 transfer drum is cleaned every 30 Images GP 3 4A DRUM CLEANING NC60 ADJUSTMENT 1 Press Menu Up until Service is displayed 2 Press Item Down until Cleaning Cycle is displayed 3 Pr...

Page 247: ...etwork to Defaults Reset the CRUs Restart the Printer Delete All pending jobs Initialize the Hard Disk Format the Hard Disk PROCEDURE 1 Enable the Reset Menu a Switch the Power Off b Press and hold On Line and Enter then switch the power on c Continue to hold On Line and Enter until POWER ON VERSION X XX is displayed then release the keys 2 Reset the Printer a Press Menu Up until the item to be re...

Page 248: ...t the meter between the wire removed in step 1 and the charge terminal on the right frame 4 Enter Normal Diagnostics Menu 3 Enter 7 Power ON 5 Use Menu 3 to scroll to VOL TEST MAIN CH Caution Check to ensure that the red meter lead is not contacting the frame 6 Press Form Feed 1 to switch on the High Voltage Power Supply 7 The current should be 700 50 20 µA 8 Press Media Server 2 to switch the Pow...

Page 249: ...he meter to the Grid terminal blue wire right 3 Enter Normal Diagnostics Menu 3 Enter 7 Power ON 4 Use Menu 3 to scroll to VOL TEST MAIN CH Caution Check to ensure that the red meter lead is not contacting the frame 5 Press Form Feed 1 to switch on the High Voltage Power Supply 6 The voltage should be 557 7 V 7 Press Media Server 2 to switch the Power Supply off NOTE Do not keep the power supply o...

Page 250: ...0 VDC 2 Figure 1 Connect the High Voltage Probe to the Transfer terminal black wire left 3 Enter Normal Diagnostics Menu 3 Enter 7 Power ON 4 Use Menu 3 to scroll to VOL TEST MAIN CH 5 Use Next 6 Previous 5 to scroll to VOL TEST TC BIAS Caution Check to ensure that the red meter lead is not contacting the frame 6 Press Form Feed 1 to switch on the High Voltage Power Supply Transfer Current 7 The v...

Page 251: ...the multimeter to read 500 VDC 2 Enter Normal Diagnostics Menu 3 Enter 7 Power ON 3 Use Menu 3 to scroll to VOL TEST MAIN CH 4 Use Next 6 Previous 5 to scroll to VOL TEST DV BIAS 5 Press Form Feed 1 to switch on the High Voltage Power Supply Developer Bias 6 Figure 1 Connect the Meter to the Bias voltage to be checked 7 The voltage should be 400 50 V 8 Press Media Server 2 to switch the Power Supp...

Page 252: ...GENERAL PROCEDURES 2 99 NOTES 6 54 DocuPrint C55 C55mp NC60 NOTES ...

Page 253: ...S 1 800 TeamXRX 1 800 832 6979 Xerox National Call Center Canada 1 800 939 3769 For all other countries please call your local Xerox Support 2 Prepare for installation a Be sure to remove the outer box by removing the four clips as shown b Remove the packaging materials printer and consumables from the carton Make sure that you have all the components shown in the illustration below c Place the pr...

Page 254: ...oller as shown until it releases DO NOT remove any of the tape holding the roller to the foam d Remove the roller and the foam cylinder being sure to remove all FIVE seals attached to back of the foam cylinder e Remove the two plastic strips by pulling them as shown Remove the foam sheet from the bottom of the printer as shown f Remove the two clips from the transfer drum by pulling on the strings...

Page 255: ...the base of the toner bottle on the matching color coded platform fitting the hooks into the slots c Grasp the base of the toner bottle and pull it to the end of the slide d Immediately remove the protective tape e Allow the toner to flow out of the bottle then tap the bottle gently DO NOT SQUEEZE f When the bottle is empty slide it back to the original insertion point and remove it 10 11 12 13 15...

Page 256: ...int C55 C55mp NC60 g Place the bottle into a supplied plastic bag and dispose of it properly h Repeat steps a through g for each of the 3 color toner bottles Remember to shake vigorously and remove the tape as shown as soon the bottle is in place 17 16 ...

Page 257: ...Oil Bottle from the plastic bag and pull off the cap Save the second oil bottle for use when the printer warns you that the oil is low d Insert the oil bottle into the top of the fuser and click into place e Remove the roller from the plastic bag insert it into the top of the fuser align the arrow on the roller to the arrow on the fuser and lock it in place by rotating toward you f Close the fuser...

Page 258: ...or handles with the arrow near the handle pointing to the white arrow 1 on the machine frame Lower the Print Drum and slide forward to align with arrow 3 DO NOT LOCK IN PLACE c Be sure that you have NOT LOCKED the Print Drum or permanent damage will occur Pull the tape marked with an arrow to remove the paper covering d Push both latches forward to lock the drum in place 23 24 25 ...

Page 259: ...l Feed Tray into the Manual Feed Slot on the Front Panel For details on how to use this tray see Chapter 3 in the User s Guide b Remove all tape from tray 1 and add paper c Plug the power cord into the printer and power source d Switch the printer e The printer will adjust itself and print a test print For a new printer this takes about 10 minutes 26 27 28 ...

Page 260: ...inter LPT port The printer will recognize the files as software ENTERING SERIAL NUMBER SERVICE SUPPLIES DATA USING CENTREWARE C55 C55mp ONLY PURPOSE To enter the printer serial number service phone number and supplies phone number NOTE If the printer is configured as a parallel printer you cannot enter this data using CentreWare Open Xerox DocuPrint Open CentreWare DP Services Select the appropria...

Page 261: ...ort The printer will recognize the files as software ENTERING SERIAL NUMBER SERVICE SUPPLIES DATA USING CENTREWARE NC60 ONLY PURPOSE To enter the printer serial number service phone number and supplies phone number NOTE If the printer is configured as a parallel printer you cannot enter this data using CentreWare Open Xerox DocuPrint Open CentreWare DP Services Select the appropriate Printer Selec...

Page 262: ...w Toner 6R859 6R859 4000 Images 3 Fuser Oil Kit 8R7724 8R7724 7000 Pages 4 Toner Collector 8R7759 8R7748 7000 Pages Maintenance Items 5 Black Developer 5R90226 5R605 50000 Images 6 Color Developer 5R90216 5R596 30000 Images 7 Print Drum Ozone Filters 13R549 13R549 50000 Images 8 Fuser 8R7890 8R7889 60000 Prints The first oil bottle will fill the sump Expect 5000 to 6500 pages on the first oil kit ...

Page 263: ...er 6R859 6R859 4000 Images 3 Fuser Oil Kit 8R7724 8R7724 7000 Pages 4 Toner Collector 8R7759 8R7748 7000 Pages Maintenance Items 5 Black Developer 5R90228 5R621 50000 Images 6 Color Developer 5R90227 5R620 30000 Images 7 Print Drum Ozone Filters 13R556 13R556 50000 Images 8 Fuser 8R7981 8R7642 60000 Prints The first oil bottle will fill the sump Expect 5000 to 6500 pages on the first oil kit The K...

Page 264: ...2 Lower Feeder 98S3035 98S3035 Universal Tray 98S3034 98S3034 Serial LocalTalk Card Kit 98S3038 98S3038 Ethernet Card Kit 98S3036 98S3036 TokenRing Card Kit 98S3037 98S3037 Media Server Kit 98S3032 98S3032 Hard Drive 810 M 98S3033 98S3033 Repack Kit NA 600K62160 Memory SIMM s 4 MB 97K15280 97K15280 8 MB 98S3039 98S3039 16 MB 97K15300 97K15300 32 MB 97K22330 97K22330 ...

Page 265: ...RT No Lower Feeder 98S3035 98S3035 Universal Tray 98S3034 98S3034 Ethernet Card Kit 100 MB 97S2189 97S2189 TokenRing Card Kit 97S2035 97S2035 Media Server Kit 98S3032 98S3032 Hard Drive 810 M 98S4154 98S4154 Repack Kit NA 600K62160 Memory SIMM s 8 MB 97S02240 97S02240 16 MB 97S02241 97S02241 32 MB 97S02242 97S02242 ...

Page 266: ...other sizes can be assigned using the Off Line Menus Inches Metric Letter 8 4 11 A4 210 297 mm Legal 8 5 14 A5 148 210 mm Executive 7 25 10 5 B5 176 250 mm Invoice 5 5 8 5 SP Folio 216 315 mm 8 10 8 5 13 Paper Exit System Face down on the top cover Capacity 150 sheets Print Materials Information For complete details see the User s Guide Material Part Number Description Comments Paper 20 to 24 lb 8...

Page 267: ...nches Metric Letter 8 4 11 A4 210 297 mm Legal 8 5 14 A5 148 210 mm Executive 7 25 10 5 B5 176 250 mm Invoice 5 5 8 5 SP Folio 216 315 mm 8 10 8 5 13 Paper Exit System Face down on the top cover Capacity 150 sheets Print Materials Information For complete details see the User s Guide Material Part Number Description Comments Paper 20 to 24 lb 80 to 90 gsm Best Paper 16 to 24 lb 60 to 90 gsm Good P...

Page 268: ...llel port compatibility with ECP and Nibble Modes Windows 95 Plug and Play Standard C55mp Standard with Ethernet Network Interface Card Optional LocalTalk and Serial Optional Ethernet Token Ring CONTROLLER SPECIFICATIONS NC60 Intel i960 superscalar processor operating at 66 Mhz Memory 64 MB DRAM 8 MB FLASH ROM Standard on NC60 Upgradable to a maximum of 128 MB Printer Description Languages PDL Ado...

Page 269: ...meter 600T1616 Lead Kit 600T1923 Table 2 Unique Tools Description Part Number 5 5 MM Magnetic Socket Driver 600T1123 Mag tip Screw Xcelite Drive Insert 600T1989 Optics Blue Cloth lint free cleaning cloth 499T90417 1 5 MM Hex Key Wrench 600T41107 Table 3 Supplies Description Part Number Drop Cloth 35P1737 Cotton Swabs 35P2137 Clean Ups 43P67 Lint Free Tissues 35P2163 ...

Page 270: ...ification codes and their descriptions are listed in the table below Classification Code Description M Mandatory Tag N Tag not installed in the field O Optional Tag R Repair Tag TAG 1 DESCRIPTION IOT was upgraded to PCU Firmware Version 66 This upgrade was performed during final integration in the US CLASS NA USE MFG SERIAL NUMBERS NAME IOT Firmware PURPOSE Firmware upgrade KIT NUMBER None REFEREN...

Page 271: ...ER None REFERENCE TAG 6 DESCRIPTION Field upgrade of IOT PCU Firmware Version 75 E Prom soldered to PCU PWB CLASS NA USE MFG SERIAL NUMBERS NAME IOT Firmware PURPOSE Firmware upgrade KIT NUMBER None REFERENCE TAG 7 DESCRIPTION Strip of aluminum tape added to Waste Toner bottle Assembly to aid in recognition of full toner bottle CLASS NA USE MFG SERIAL NUMBERS NAME Waste Toner Change PURPOSE To aid...

Page 272: ...GENERAL PROCEDURES 2 99 NOTES 6 74 DocuPrint C55 C55mp NOTES ...

Page 273: ...CODES A tag number may be required to identify differences between parts that cannot be interchanged or differences in diagnostic repair installation or adjustment procedures A tag number may also re required to identify the presence of optional hardware special non volatile memory programming or whether mandatory modifications have been installed Each tag number is given a classification code to ...

Page 274: ...GENERAL PROCEDURES 2 99 NOTES 6 76 DocuPrint NC60 NOTES ...

Page 275: ...Disp 7 14 Transfer Transfer Drum Positioning Transfer Cleaning Transfer Discharge 7 15 Stripper Control Transparency Jam Cleaner Jam 7 16 Process Control 7 17 Erase Lamp Waste Toner Sump 7 18 Chain 10 BSD Fusing Fuser Drive Exit Sensing Exhaust Fan Oil Sensing 7 19 Fuser Heat 7 20 Chain 13 BSD Accessories Hard Drive Floppy Drive 7 21 TITLE PAGE PCU PWB Connectors 7 22 Connector PWB Connectors 7 24...

Page 276: ...4 25 26 CONN PWB PL 10 4 CN103 CN103 CN307 14 13 7 5 12 5 CN307 24 VDC RET 5 VDC 5 RET F701 F702 F703 6 3A 2 CHAIN 10 5 CHAIN 10 5 16 8 5 VDC 15 6 5 RET 1 1 CN114 E9 1 2 1 2 CN707 CN108 5 RET PCU PWB PL 4 2 1 3 EXHAUST FAN CONTROL EXHAUST FAN PL 7 1 Exhaust Fan Motor Control 2 MOT EXHAUST FAN ON L 24 VDC 24 VDC INTERLOCKED CN119 CN1006 2 1 1 AC1 AC2 1 INPUT POWER SPECIFICATIONS 115 VAC PRINTERS NO...

Page 277: ... DATA 3 DATA 0 DATA 1 DATA 2 DATA 3 PCU PWB PL 4 2 CONN PWB PL 10 4 CN103 28 27 26 25 CN315 CN310 80 LINES SEG 1 SEG 80 16 LINES COM 1 COM 16 CONTROL PANEL PWB PL 1 1 CN401 21 6 2 2 LED ENABLE 9 8 7 6 1 2 3 4 DATA 0 DATA 1 DATA 2 DATA 3 DC COM 5 VDC DISPLAY ENABLE REGISTER SELECT READ WRITE 3 4 5 11 10 12 5 4 3 3 4 5 10 11 12 22 23 24 9 8 7 6 1 1 SWITCH ENABLE 7 20 2 1 SELECTION AND INDICATION ON ...

Page 278: ...ONAL NIC CARD SLOT TEST 10MB ETHERNET TEST INTERNAL NIC OPTION FLASH ROM TEST FLOPPY TEST DP TEK TEST MEMORY TEST ESS READY Power On Self Test POST C55 C55mp 1 ROM CHECK SUM 2 NVM TEST 3 DRAM TEST 4 TIFF PWB TEST 5 LOCAL SERIAL SLIC PWB TESTED 6 FONT SIMM CHECKSUM 7 NETWORK INTERFACE CARD TESTED 8 FLOPPY TEST 9 HARD DISK TEST 10 ESS PWB COMMUNICATES WITH PCU PWB Power On Self Test POST 1 ROM CHECK...

Page 279: ...L 3 2 9 5 11 7 12 3 6 4 8 10 TIF Daughter PWB C55 C55mp Compression Circuits VIDEO CONTROL LOGIC NC60 NC60 C55 C55mp Signal Description STS Status IOT sends IOT Status signals to ESS CMD Command ESS sends commands to the IOT SRDY Status Ready ESS is ready to receive status signals CRDY Command Ready IOT is ready to receive command signals READY Ready IOT is ready to print RES Reset IOT requests ES...

Page 280: ...5 VDC 5 VDC GND 7 5 BYPASS SENSING BYPASS SWITCH PL 10 4 CONN PWB PL 10 4 PCU PWB PL 4 2 CN103 2 1 CN312 27 2 CN307 BYPASS SENSED L 5 VDC GND 6 2 C1 E1 E3 MUX 2 18 10 STROBE 2 D1 THE FEED MOTOR CLOCK SIGNALS ARE FROM 10 TO 23 VDC PCU PWB CONNECTOR PWB PAPER FEED SOLENOID PAPER FEED MOTOR TRAY EMPTY SENSOR BYPASS SWITCH CN201 PS0 THRU PS4 CASSETTE PWB 1 Status Codes Description C1 No Tray 1 in Prin...

Page 281: ...VDC 24 VDC INTERLOCKED T2 7 4 PAPER DRIVE 4 C2 E2 CN109 CN109 T2 CASSETTE PWB PL 27 1 2 3 1 CN2 CN109 5 4 6 CN1 CN109 CN1 3 1 2 6 5 CN3 1 2 1 2 3 CN5 T2 CASSETTE PWB PL 27 1 8 CN1 6 7 CN2 9 1 2 T2 CASSETTE PWB PL 27 1 8 CN1 5 4 CN2 7 CN4 T2 CASSETTE PWB T2 TRAY EMPTY SENSOR T2 FEED SOLENOID T2 DRIVE CLUTCH Paper Loaded T2 Paper Size 0 03 C T2 Paper Size 1 03 M T2 Paper Size 2 03 Y No Tray OFF H ON...

Page 282: ...8 3 TRANSFER TACKING CN101 5 VDC GND 24 VDC INTERLOCKED CONN PWB PL 10 4 PCU PWB PL 4 2 GAMMA PWB PL 10 2 CN301 2 3 11 CN304 CN103 8 5 GAMMA SENSING CN401 1 2 3 3 5 VDC A SENSE SIGNAL GAMMA SENSOR 10 5 SENSOR GND 1 6 7 12 4 GND A 3 1 E6 E4 E1 E2 E4 MUX 1 19 9 5 VDC GND D3 STROBE 1 3 2 GAMMA SENSOR TRANSPARENCY SENSOR CONNECTOR PWB REGISTRATION SENSOR REGISTRATION CLUTCH GROUNDING ROLLER SOLENOID P...

Page 283: ... GND 7 CHAIN 9 4 CHAIN 9 4 CHAIN 9 12 GRID BIAS LOW ON 5 8 GRID BIAS MID ON 6 9 Grid Switching 8 14 4 12 C BIAS ON L 24 VDC 3 11 M BIAS ON L 24 VDC 2 10 Y BIAS ON L 24 VDC CN802 BLACK DEVELOPER BIAS RED CHAIN 9 7 CYAN DEVELOPER BIAS RED CHAIN 9 9 MAGENTA DEVELOPER BIAS RED CHAIN 9 9 YELLOW DEVELOPER BIAS RED CHAIN 9 9 1 3 5 CN803 GND GRID BIAS LOW SIGNAL GRID BIAS MID SIGNAL GRID VOLTAGE 0 V 24 V ...

Page 284: ...107 9 2 DRUM DETECTION 5 VDC 9 4 CHARGING CHARGE DICOROTRON PHOTORECEPTOR ASSEMBLY Chain 9 1 Chain 9 1 CHARGE DC POWER RED LARGE GRID DC POWER RED SMALL F3 5 VDC 1 2 J8 EC DRUM LINK PWB GRID CONNECTION CHARGE CONNECTION CHARGE DICOROTRON LVPS PWB MAIN MOTOR PCU PWB Status Codes Description J8 A New Drum Module needs to be installed EC The Drum Module is not installed correctly 2 THE DRUM LINK IS U...

Page 285: ...9 6 MAGNETIC ROLL CLEANING PCU PWB PL 4 2 CN115 2 9 10 U6 PCU PWB MAGNETIC ROLLER CLEANER CAMS MAGNETIC ROLL CLEANER SOLENOID DEVELOPER DRIVE MOTOR THE DEVELOPER DRIVE MOTOR SUPPLIES DRIVE FOR ALL FOUR COLORS WHEN THE MAGNETIC ROLL CLEANER SOLENOID IS DEENERGIZED ALL FOUR MAGNETIC ROLLS ARE READY TO BE CLEANED WHEN THE SOLENOID IS ENERGIZED ALL CLEANER BLADES ARE MOVED AWAY FROM THE ROLLS THE ROLL...

Page 286: ...CH PCU PWB 1 THE BLACK TONER SENSE SIGNAL MEASURES THE TONER CONCENTRATION IN THE BLACK DEVELOPER HOUSING THE BLACK DEVELOPER LINK IS USED TO DETECT WHEN A NEW BLACK DEVELOPER MODULE IS INSTALLED IT MELTS OPEN AND STARTS THE BLACK DEVELOPER COUNT THE PCU PWB CHANGES THE DEVELOPER BIAS IN ORDER TO CHANGE THE IMAGE DENSITY IT USES INPUT FROM THE GAMMA SENSOR TO DETERMINE THE CHANGE REQUIRED THE BLAC...

Page 287: ...8 1 1 1 COLOR DEVELOPER ASSEMBLY CYAN DEVELOPER BIAS RED 24 Chain 9 1 CN1009 MAGENTA DEVELOPER BIAS RED 13 Chain 9 1 YELLOW DEVELOPER BIAS RED 2 Chain 9 1 Cyan Magnetic Roller Cyan Magnetic Roller Yellow Magnetic Roller 2 2 2 YELLOW MAG CLUTCH MAGENTA MAG CLUTCH CYAN MAG CLUTCH PCU PWB 1 THE BIAS VOLTAGE SUPPLIED TO THE CYAN MAGENTA AND YELLOW MAGNETIC ROLLERS IS DETERMINED BY THE GAMMA SENSOR DUR...

Page 288: ...2 J5 J1 J5 2 2 EA COLOR TONER MOTOR PCU PWB YELLOW TONER SOLENOID CYAN TONER SOLENOID MAGENTA TONER SOLENOID 1 WHEN ONE OF THE TONER SOLENOIDS IS ENERGIZED THE TONER MOTOR RUNS AND THE TONER IS DISPENSED INTO THE DEVELOPER HOUSING THE TONER SENSE SIGNALS MEASURE THE TONER CONCENTRATION IN THE DEVELOPER HOUSINGS THE COLOR DEVELOPER LINK IS USED TO DETECT WHEN A NEW COLOR DEVELOPER MODULE IS INSTALL...

Page 289: ...PWB PL 10 4 CN103 2 CN307 11 TRANSFER DISCHARGE POWER SUPPLY PL 10 4 3 CN317 TD POWER SUPPLY ON L 5 VDC TRANSFER DISCHARGE NEUTRALIZATION COROTRON 1 24 VDC 9 15 TRANSFER DISCHARGING 24 VDC INTERLOCKED 3 1 TRANSFER DISCHARGE NEUTRALIZATION POWER SUPPLY TRANSFER DISCHARGE NEUTRALIZATION COROTRON CONNECTOR PWB TRANSFER DRUM AUGER CLEANING BLADE TRANSFER DRUM CLEANING CLEANING BRUSH TRANSFER DRUM CLEA...

Page 290: ...B PL 4 2 TRANSPARENCY JAM SENSOR PL 10 2 CN314 3 1 3 26 CN307 CN103 5 VDC GND 9 17 TRANSPARENCY JAM SENSING JAM H 5 VDC MUX 2 2 10 D2 18 STROBE 2 9 18 CLEANER JAM DETECTION CLEANER SWITCH PL 10 CONN PWB PL 10 4 PCU PWB PL 4 2 CN103 2 1 CN318 27 2 CN307 PAPER SENSED L 5 VDC GND MUX 1 9 19 STROBE 1 D1 GND E6 E6 1 3 2 CN1011 XEROGRAPHICS CHAIN 9 LEVEL 2 SHEET 8 0F 10 TRANSPARENCY JAM SENSOR CONNECTOR...

Page 291: ...TROL SEQUENCE 1 IF TONER CONCENTRATION WAS LOW DURING PREVIOUS RUN ADJUST THE TONER CONCENTRATION 2 READ THE TEMPERATURE AND RELATIVE HUMIDITY 3 USE THE TEMPERATURE AND HUMIDITY DATA TO ADJUST THE TONER CONCENTRATION SET POINTS IF REQUIRED 4 SLOW THE MAIN DRIVE MOTOR AND CALIBRATE THE GAMMA SENSOR USING THE WHITE PATCH 5 PRINT BLACK PATCH ON TOP OF WHITE PATCH USE THREE CYCLES TO DEVELOP THREE PAT...

Page 292: ...E LAMP ASSEMBLY PL 10 2 CN302 CN501 2 2 1 24 VDC 1 24 VDC INTERLOCKED WASTE TONER SENSOR PL 8 1 2 3 1 CN1007 PCU PWB PL 4 2 5 VDC WASTE TONER FULL H 5 VDC GND 3 2 1 9 21 WASTE TONER FULL CONTROL CN102 J7 XEROGRAPHICS CHAIN 9 LEVEL 2 SHEET 10 0F 10 ERASE LAMP WASTE TONER SENSOR CONNECTOR PWB PCU PWB DRUM CLEANER Status Codes Description J7 Waste Toner bottle is full or not installed correctly ...

Page 293: ...305 2 24 VDC 1 PAPER PRESENT L 5 VDC E5 E8 D3 MUX 2 10 18 STROBE 2 CONN PWB PL 10 4 PCU PWB PL 4 2 OIL SENSOR PL XX CN309 1 3 3 26 CN307 CN103 5 VDC GND 10 4 OIL SENSING LOW OIL H 5 VDC MUX 1 2 9 D2 19 STROBE 1 1 3 2 CN1010 1 EXIT SENSOR OIL SENSOR FUSER FAN CONNECTOR PWB FUSER MOTOR PCU PWB 1 THE FUSER DRIVE MOTOR IS ROTATES AT THREE DIFFERENT SPEEDS 1 SLOW SPEED IS USED WHEN A TRANSPARENCY IS MO...

Page 294: ...22 VDC 2 1 9 6 8 T1 T0 T2 FUSER RELAY 5 VDC 1 1 2 3 OVERHEAT THERMOSTAT HEAT ROD THERMISTOR THE PCU USES INPUT FROM THE THERMISTOR TO GATE THE TRIAC AND SWITCH THE HEAT ROD ON VOLTAGE AT CN103 9 COLD FUSER APPX O VDC HOT FUSER APPX 3 5 VDC THE AC ON L SIGNAL SWITCHES THE AC OFF WHEN THE INTERLOCKS ARE OPEN OR WHEN A MALFUNCTION OCCURS THE FUSER LINK IS USED TO DETECT WHEN A NEW FUSER ASSEMBLY IS I...

Page 295: ...n 13 Accessories A B C D E F G H J 2 1 3 4 5 6 7 ESS IF PWB PL 3 1 HARD DRIVE PL 2 3 1 44 FLAT CABLE CN101 FLOPPY DRIVE PL 3 2 1 34 FLAT CABLE CN103 CN102 1 2 3 4 5 VDC GND GND NC ACCESSORIES HARD DRIVE MEDIA SERVER CHAIN 13 LEVEL 2 SHEET 1 0F 1 ...

Page 296: ... 14 Conn PWB 5 CN307 15 Conn PWB 6 CN307 13 Conn PWB 7 CN304 6 Conn PWB 8 CN304 1 Conn PWB 9 CN304 2 Conn PWB 10 CN304 5 Conn PWB 11 CN304 3 Conn PWB 12 CN304 4 Conn PWB 13 CN307 6 Conn PWB 14 CN307 8 Conn PWB 15 CN307 5 Conn PWB 16 CN307 7 Conn PWB 17 CN315 2 Conn PWB 18 CN307 10 Conn PWB 19 CN307 9 Conn PWB 20 CN315 7 Conn PWB 21 CN315 6 Conn PWB 22 CN315 5 Conn PWB 23 CN315 4 Conn PWB 24 CN315 ...

Page 297: ...N3 3Cassette Harness 4 CN3 4Cassette Harness 5 CN3 5Cassette Harness 6 CN3 6Cassette Harness 7 CN3 7Cassette Harness 8 CN3 8Cassette Harness 9 CN3 9Cassette Harness CN110 Pin Destination 1 CN1003 1 Fusing Motor 2 CN1003 3 Fusing Motor 3 CN1003 4 Fusing Motor 4 CN1003 6 Fusing Motor 5 CN1003 5 Fusing Motor CN111 Pin Destination 1 Paper Feed Motor 2 Paper Feed Motor 3 Paper Feed Motor 4 Paper Feed M...

Page 298: ...CN401 2 Control Panel 3 CN401 3 Control Panel 4 CN401 4 Control Panel 5 CN401 5 Control Panel 6 CN401 6 Control Panel 7 CN401 7 Control Panel 8 CN401 8 Control Panel 9 CN401 9 Control Panel 10 CN401 11 Control Panel 11 CN401 10 Control Panel 12 CN401 12 Control Panel CN311 Pin Destination 1 CN601 1 Transparency Sen 2 CN601 2 Transparency Sen 3 CN601 3 Transparency Sen CN312 Pin Destination 1 Bypas...

Page 299: ...CN106 11 PCU PWB 4 CN106 12 PCU PWB 5 CN106 13 PCU PWB CN803 1 CN1009 24 Color Dev Assy 3 CN1009 13 Color Dev Assy 5 CN1009 2 Color Dev Assy Black Developer Bias Pin Destination NA CN1001 8 Black Dev Assy Charge Connector Pin Destination NA Charge Spring Plate Grid Connector Pin Destination NA Grid Spring Plate Transfer Connector Pin Destination NA Transfer Spring Plate Figure7 3 High Voltage Powe...

Page 300: ...U PWB 9 CN107 23 PCU PWB 10 CN107 24 PCU PWB 11 CN107 25 PCU PWB 12 CN107 26 PCU PWB CN704 Pin Destination 1 Photoreceptor Module 2 Photoreceptor Module 3 Photoreceptor Module CN707 Pin Destination 1 CN108 1 PCU PWB 2 CN108 2 PCU PWB CN201 Pin Destination 1 CN107 13 PCU PWB 2 CN107 14 PCU PWB 3 CN107 5 PCU PWB 4 CN107 6 PCU PWB 5 CN107 7 PCU PWB 6 CN107 8 PCU PWB 7 CN107 9 PCU PWB 8 CN107 10 PCU P...

Page 301: ...11 PCU PWB 9 CN104 1 PCU PWB 10 CN104 12 PCU PWB 11 CN104 5 PCU PWB 12 CN104 7 PCU PWB 13 CN702 3 LVPS 14 CN702 4 LVPS 15 CN702 5 LVPS 16 CN702 6 LVPS 17 CN702 7 LVPS 18 CN702 8 LVPS 19 CN702 9 LVPS 20 CN702 10 LVPS Figure 7 5 C55 C55mp ESS PWB Connectors Serial Local Talk PWB DRAM Parallel Port Local Talk Serial Connector Self Test LEDs Network PWB CN101 Hard Drive CN103 Floppy TIF PWB Font SIMMS...

Page 302: ...U PWB 8 CN104 11 PCU PWB 9 CN104 1 PCU PWB 10 CN104 12 PCU PWB 11 CN104 5 PCU PWB 12 CN104 7 PCU PWB 13 CN702 3 LVPS 14 CN702 4 LVPS 15 CN702 5 LVPS 16 CN702 6 LVPS 17 CN702 7 LVPS 18 CN702 8 LVPS 19 CN702 9 LVPS 20 CN702 10 LVPS Figure 7 6 NC60 ESS PWB Connectors Parallel Port Connector Serial Connector Network Connectors RAM CN101 Hard Drive CN103 Floppy CN104 Optional NIC Connector CN102 Floppy...

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