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Printer Problems
7-15
7
Printer Problems
Symptom
Cause and Solution
The printer does not print.
•
The PC cable is not connected properly.
•
The PC cable is defective. Swap the cable
with one known to work. If necessary,
replace the cable.
•
If the PC cable is one that was not received
with the machine, ensure that it is compliant
with the IEEE 1284 standard.
•
The printer port is configured incorrectly.
Check printer setting in Windows to make
certain that the print job is being sent to the
correct port (for example, LPT1).
•
A paper jam has occurred. Refer to Clearing
Jams on page 7-2.
•
The printer may be configured incorrectly
within an application. Check the application
to verify that all print settings are correct.
•
The printer driver may be incorrectly
installed. Re-install the printer driver. See
Uninstalling Software on page 1-34. Try
printing a test page.
The paper does not feed
into the printer.
•
Paper has not been loaded properly. Remove
and re-insert the paper correctly. Refer to
Loading Paper on page 1-20.
•
There is too much paper in the Automatic
Paper Feeder. Decrease the number of sheets
of paper in the Automatic Paper Feeder.
Print the 480cx User Guide
Summary of Contents for Document WorkCentre 480cx
Page 12: ...xii Print the 480cx User Guide...
Page 72: ...1 60 Getting Started Print the 480cx User Guide...
Page 132: ...3 56 Sending a Fax Print the 480cx User Guide...
Page 178: ...5 30 Printing Print the 480cx User Guide...
Page 248: ...7 26 Troubleshooting Print the 480cx User Guide...
Page 262: ...8 14 Maintenance 3 Remove the Print Cartridges Print the 480cx User Guide...