Fax Problems
7-13
7
The machine cannot
receive faxes manually.
Ensure that you are hanging up the handset
before you press the Start button.
NOTE: This applies only to Xerox WorkCentre
480cx models equipped with a telephone
connected to the EXT jack on the bottom of the
machine.
The machine will not
transmit faxes.
•
Make sure that the document is loaded face
down.
•
Check that the LCD display reads TX.
•
You may have hung up the handset of the
external phone before you pressed Start.
•
Ensure the machine you are sending to is
able to receive faxes.
You cannot poll another
machine.
The fax machine you are calling may be using a
poll code.
The document you are trying to retrieve is not
loaded into the remote machine.
Blank spaces or poor text
quality appear in incoming
faxes.
•
The machine sending the fax may be faulty.
•
Line errors due to excessive noise on phone
line.
•
Check your machine by making a copy.
•
Try cleaning the print heads. See Clean
Head on page 1-43.
Stretched words appear on
incoming faxes.
The machine sending the fax had a temporary
document jam.
Lines appear on copies or
outgoing faxes.
Check your machine’s scan glass for marks and
clean it, if necessary. See Cleaning the
Document Scanner on page 8-2.
Symptom
Solution
Print the 480cx User Guide
Summary of Contents for Document WorkCentre 480cx
Page 12: ...xii Print the 480cx User Guide...
Page 72: ...1 60 Getting Started Print the 480cx User Guide...
Page 132: ...3 56 Sending a Fax Print the 480cx User Guide...
Page 178: ...5 30 Printing Print the 480cx User Guide...
Page 248: ...7 26 Troubleshooting Print the 480cx User Guide...
Page 262: ...8 14 Maintenance 3 Remove the Print Cartridges Print the 480cx User Guide...
