7-20
Troubleshooting
Printed color does not
match screen colors.
•
The color print cartridge has run out of one
or more inks. Install a new cartridge. See
page 3.30.
•
The print head may need cleaning. See Print
Cartridge Nozzle Test on page 8-7.
Black and white is printing
instead of expected color
printing.
•
The print settings may be incorrect. Check
Document Type setting in the printer driver
Document/Quality dialog. See Main Tab on
page 5-8.
•
A black cartridge may be installed instead of
a color cartridge. Replace with a color
cartridge. See Replacing the Print Cartridge
on page 8-17.
Color print quality is poor.
•
Ensure that you are using the correct type of
paper.
•
Ensure that the Paper Type setting is correct
for the type of paper loaded. See Main Tab
on page 5-8.
•
Change the Print Quality setting to High or
Normal. See Main Tab on page 5-8.
Printer power is on, but
nothing prints.
•
The printer is improperly connected to the
computer. Make sure the printer cable is
firmly connected to the printer and the
computer.
•
Make sure the printer cable is IEEE 1284-
compliant bi-directional parallel interface
cable.
•
Bad printer cable, or computer port. Try
another cable.
•
Make sure your application has the
Document WorkCentre 480cx selected as the
default printer.
Symptom
Cause and Solution
Print the 480cx User Guide
Summary of Contents for Document WorkCentre 480cx
Page 12: ...xii Print the 480cx User Guide...
Page 72: ...1 60 Getting Started Print the 480cx User Guide...
Page 132: ...3 56 Sending a Fax Print the 480cx User Guide...
Page 178: ...5 30 Printing Print the 480cx User Guide...
Page 248: ...7 26 Troubleshooting Print the 480cx User Guide...
Page 262: ...8 14 Maintenance 3 Remove the Print Cartridges Print the 480cx User Guide...
