9 Problem Solving
96
Xerox CopyCentre/WorkCentre 118 Quick Reference Guide
Output is too light or too dark.
• Set the [Lighten/Darken] feature to a
lighter or darker setting.
• Check the quality of the document.
• Load fresh paper.
• Run off more prints until the copy quality
improves.
• Replace the drum cartridge.
Output is too light.
• Set the [Lighten/Darken] feature to a
darker setting.
• If the toner cartridge is new, the toner may
not be dispensed. Repeat the job.
• Remove toner cartridge and shake gently
(away from clothing or carpet).
Uneven print
• Load fresh paper.
• Replace the drum cartridge.
• Replace the toner cartridge.
Blurred images
• Load fresh paper.
• Replace the drum cartridge.
• Replace the toner cartridge.
Missing characters
• Load fresh paper.
• Replace the drum cartridge.
• Replace the toner cartridge.
Gloss variations (coining)
• Check the quality of the documents.
• If the document has large areas of solid
density, adjust the [Lighter/Darken] feature
for the contrast.
Light copies when scanning glossy, shiny, or
coated documents through the document
feeder
• Use the document glass instead of the
document feeder.
Ghosting (residual images)
• Check the quality of the documents.
• If transparencies are used, select a paper
type of [Transparency] on the screen. The
machine automatically adjusts the quality
for transparencies.
• Feed the document SEF.
• Replace the toner cartridge.
Washout
• Check the quality of the documents.
• If the image is lighter near the borders, set
the [Lighten/Darken] feature to a darker
setting.
• Replace the drum cartridge.
Symptom
Recommendation
Summary of Contents for Copycentre C118
Page 1: ......
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Page 28: ...1 Before Using the Machine 26 Xerox CopyCentre WorkCentre 118 Quick Reference Guide...
Page 64: ...4 Fax 62 Xerox CopyCentre WorkCentre 118 Quick Reference Guide...
Page 78: ...7 Paper and Other Media 76 Xerox CopyCentre WorkCentre 118 Quick Reference Guide...
Page 116: ...11 Index 114 Xerox CopyCentre WorkCentre 118 Quick Reference Guide...