More Information
Phaser® 8560/8860 Printer
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Xerox Support Centre
The
Xerox Support Centre
is a utility that may be installed during printer driver installation.
It is available for printers with Windows 2000 and later or Mac OS X, version 10.3 and higher.
The
Xerox Support Centre
icon appears on the desktop for Windows printers or is placed in
the Mac OS X dock. It provides a central location for accessing the following information:
■
User manuals and video tutorials
■
Solutions to troubleshooting problems
■
Printer and supplies status
■
Supplies ordering and recycling
■
Answers to frequently asked questions
■
Default printer driver settings (Windows only)
Note:
You can install the Xerox Support Centre utility from the Xerox Drivers and
Downloads website:
■
www.xerox.com/office/8560Pdrivers
(Phaser 8560 printer)
■
www.xerox.com/office/8860drivers
(Phaser 8860 printer)
To start the Xerox Support Centre utility:
See also:
Using the Xerox Support Centre
tutorial at
www.xerox.com/office/8560Psupport
or
www.xerox.com/office/8860support
Note:
If you have a USB connection, some of the status information is not available. You
must have an Internet connection to view manuals and videos on the website.
1.
Select one of the following options:
■
Windows
: Double-click the
Xerox Support Centre
icon
on your desktop.
■
Macintosh
: Click the
Xerox Support Centre
icon in the
dock.
2.
Select your printer from the
Select Printer
drop-down list.