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Xerox 8560DN - Phaser Color Solid Ink Printer, User Manual

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Xerox 8560DN - Phaser Color Solid Ink Printer User Manual Download Page 164

Index

Phaser® 8560/8860 Printer

Index-5

P

packing the printer, 5-24
PANTONE colors, 4-11
paper

2nd side, 3-29
card stock, 3-17
custom sizes, 3-57, 3-61
cutouts or perforations, 3-4
damaging to the printer, 3-4
duradocument, 3-17
envelopes, 3-17, 3-38
glossy, 3-51
guidelines for printing glossy paper, 3-51
jams, 6-2
labels, 3-17, 3-45
letterhead, 3-17
loading in the paper trays, 3-9
manual feed, 3-16
margins, 3-6, 3-8, 3-57
Paper Tips page, 3-5, 4-7, 4-10
photocopied, 3-4
porous, 3-4
pre-printed, 3-17, 3-29
pre-punched hole in center or edge, 3-4
printing on specialty media, 3-17, 3-31
stapled, 3-4
storage guidelines, 3-5
supported, 3-3, 3-5, 3-6
supported sizes and weights, 3-5
transparencies, 3-17, 3-31
tray capacity, 3-9, 3-17
trifold brochures, 3-17
types, 3-3

creating custom types, 3-61

usage guidelines, 3-4

paper release blades

cleaning, 5-10

Paper Tips page, 4-10
parts of the printer, 1-2
PCL fonts, 1-4
perchlorate, A-7
perforations, 3-4
PhaserSMART, 1-10, 6-19

technical support, 6-18

photocopied paper, 3-4
plain paper, 3-9
porous paper, 3-4

PostScript fonts, 1-4
power cord connection, 1-3
power switch, 1-3
precautions for moving the printer, 5-17
predominate light stripes, 4-9
preparing the printer for shipment, 5-19
pre-printed paper, 3-9, 3-17, 3-29
pre-punched paper, 3-4, 3-9
Press Match color correction, 4-4
print

adjusting color, 4-4
colors wrong, 4-10
light stripes, 4-9
smudges or smears, 4-7

print quality

jet substitution mode, 4-8
modes, 4-2
PANTONE colors do not match, 4-11
problems

solving, 4-6

selecting mode in supported driver, 4-2

print speed (pages per minute), 1-4
printer

adjusting color settings, 4-4
advanced features, 1-5
changing or modifying the IP address 

using CentreWare IS, 2-8

cleaning the outside, 5-14
clearance, A-3
configuration card, 1-3
Configuration page, 1-5
configurations, 1-4, 1-5
connection, 1-4
control panel, 1-2

features, 1-6

Ethernet connection, 1-3
exit cover, 1-2
exit cover release, 1-2
features, 1-4
fonts, 1-4
front cover release, 1-2
front-right view, 1-2
information resources, 1-10
ink loader, 1-2
interface cover, 1-2

Summary of Contents for 8560DN - Phaser Color Solid Ink Printer

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Page 2: ... and or other countries HP GL HP UX and PCL are trademarks of Hewlett Packard Corporation in the United States and or other countries IBM and AIX are trademarks of International Business Machines Corporation in the United States and or other countries Microsoft Vista Windows and Windows Server are trademarks of Microsoft Corporation in the United States and or other countries Novell NetWare NDPS N...

Page 3: ...1 8 More Information 1 10 Resources 1 10 Xerox Support Centre 1 12 2 Network Basics Overview of Network Setup and Configuration 2 2 Choosing a Connection Method 2 3 Connecting via Ethernet Recommended 2 3 Connecting via USB 2 4 Configuring the Network Address 2 5 TCP IP and IP Addresses 2 5 Automatically Setting the Printer s IP Address 2 6 Dynamic Methods of Setting the Printer s IP Address 2 6 M...

Page 4: ... 3 16 Loading Paper in Tray 2 3 or 4 3 17 Selecting Printing Options 3 22 Selecting Printing Preferences Windows 3 22 Selecting Options for an Individual Job Windows 3 23 Selecting Options for an Individual Job Macintosh 3 25 Restrictions on Printing 3 26 Printing on Both Sides of the Paper 3 27 Automatic 2 Sided Printing 3 27 Manual 2 Sided Printing 3 29 Printing on Specialty Media 3 31 Printing ...

Page 5: ... Cleaning the Outside of the Printer 5 14 Ordering Supplies 5 15 Consumables 5 15 Routine Maintenance Items 5 15 When to Order Supplies 5 16 Recycling Supplies 5 16 Moving and Repacking the Printer 5 17 Precautions for Moving the Printer 5 17 Moving the Printer Within the Office 5 17 Preparing the Printer for Shipment 5 19 6 Troubleshooting Clearing Paper Jams 6 2 Jam at the Exit 6 2 Jam at the Fr...

Page 6: ...Phaser 8560 8860 Printer 1 1 This chapter includes Parts of the Printer on page 1 2 Printer Configurations on page 1 4 Control Panel on page 1 6 More Information on page 1 10 Printer Features ...

Page 7: ...ear View on page 1 3 Front Right View 1 Optional 525 Sheet Feeder Tray 4 2 Optional 525 Sheet Feeder Tray 3 3 Standard 525 Sheet Tray 2 4 100 Sheet Tray 1 5 Control panel 6 Exit cover release 7 Front cover release 8 Exit cover 9 Ink loader Top cover 10 Legal A4 output tray extension 11 Interface cover 12 Side door 8860p 044 1 2 3 4 7 9 10 8 6 5 12 11 ...

Page 8: ... 3 Right Side View Rear View 1 Maintenance kit 2 Waste tray 3 Power cord connection 4 Power switch 5 USB connection 6 Configuration card 7 Ethernet 10 100 Base Tx connection 1 Optional hard drive 2 Two RAM slots 8860p 045 1 2 3 4 5 6 7 1 8860p 046 2 ...

Page 9: ...rades on page 1 5 Standard Features Maximum print speed pages per minute for PostScript Print Quality Modes Fast 30 ppm Standard 24 ppm Enhanced 16 ppm High Resolution Photo 10 ppm Maximum print speed for PCL Print Quality Modes 300 x 600 dpi 16 ppm 600 x 600 dpi 8 ppm Fonts PostScript and PCL Tray 1 and Tray 2 All Phaser 8560 8860 printers Connection USB Ethernet 10 100 Base Tx ...

Page 10: ...your local reseller or go to the Xerox Supplies website for your printer www xerox com office 8560Psupplies Phaser 8560 printer www xerox com office 8860supplies Phaser 8860 printer Printer Configurations 8560N 8560DN 8560DT 8560DX Memory MB 256 256 512 512 Hard Drive No No No Yes Automatic 2 Sided Printing No Yes Yes Yes 525 Sheet Feeder Tray 3 No No Yes Yes 525 Sheet Feeder Tray 4 No No No Yes T...

Page 11: ...Pages on page 1 8 Sample Pages on page 1 8 Control Panel Features The control panel Displays the printer s operating status for example Printing Ready to Print printer errors and warnings Prompts you to load paper order and replace supplies and clear jams Enables you to access tools and information pages to help resolve problems Enables you to change printer and network settings ...

Page 12: ...o print Red Startup sequence or error condition Blinking Printer is busy or warming up 2 Graphic display indicates status messages and menus 3 Cancel button Cancels the current print job 4 Back button Returns to the previous menu item 5 Up Arrow button Scrolls upward through the menus 6 Down Arrow button Scrolls downward through the menus 7 OK button Accepts the setting selected 8 Help button Disp...

Page 13: ...lect Information Pages and then press the OK button 3 Select Configuration Page and then press the OK button to print Note You can also print information pages from CentreWare Internet Services IS Sample Pages Your printer comes with a set of sample pages that demonstrate different printer functions To print sample pages 1 On the control panel select Information and then press the OK button 2 Sele...

Page 14: ... print the sampler pages select the appropriate default print quality mode and color correction from the Printer Setup menu on the control panel To print the color sampler pages 1 On the control panel select Information and then press the OK button 2 Select Sample Pages and then press the OK button 3 Select either PANTONE Color Sampler Pages CMYK Sampler Pages or RGB Sampler Pages and then press t...

Page 15: ... Features Guide PDF www xerox com office 8560Psupport Quick Start Tutorials www xerox com office 8560Psupport Video Tutorials www xerox com office 8560Psupport Recommended Media List Recommended Media List United States Recommended Media List Europe Printer Management Tools www xerox com office 8560Pdrivers Online Support Assistant www xerox com office 8560Psupport PhaserSMART www phaserSMART com ...

Page 16: ...8860support Video Tutorials www xerox com office 8860support Recommended Media List Recommended Media List United States Recommended Media List Europe Printer Management Tools www xerox com office 8860drivers Online Support Assistant www xerox com office 8860support PhaserSMART www phaserSMART com Technical Support www xerox com office 8860support Information about menu selection or error messages...

Page 17: ...ns Default printer driver settings Windows only Note You can install the Xerox Support Centre utility from the Xerox Drivers and Downloads website www xerox com office 8560Pdrivers Phaser 8560 printer www xerox com office 8860drivers Phaser 8860 printer To start the Xerox Support Centre utility See also Using the Xerox Support Centre tutorial at www xerox com office 8560Psupport or www xerox com o...

Page 18: ...ethod on page 2 3 Configuring the Network Address on page 2 5 Installing the Printer Drivers on page 2 9 IPv6 on page 2 14 This chapter provides basic information about setting up and connecting to your printer See also Advanced Features Guide at www xerox com office 8560Psupport or www xerox com office 8860support Network Basics ...

Page 19: ...if the printer is connected to an established TCP IP network You can also manually set the printer s IP address on the control panel Macintosh systems Manually set the printer s TCP IP address on the control panel 5 Install the driver software on the computer from the Software and Documentation CD ROM For information on driver installation see the section in this chapter for the specific operating...

Page 20: ...recommended because it is faster than a USB connection It also allows you direct access to CentreWare Internet Services IS The CentreWare IS web interface enables you to manage configure and monitor networked printers from your desktop Network Connection Depending on your particular setup the following hardware and cabling is required for Ethernet If you are connecting to one computer an Ethernet ...

Page 21: ...s Server 2003 or newer operating system Macintosh users must use Mac OS X version 10 3 and higher USB Connection A USB connection requires a standard A B USB cable This cable is not included with your printer and must be purchased separately Verify that you are using the correct USB 1 x or 2 0 cable for your connection 1 Connect one end of the USB cable to the printer and turn it on 2 Connect the ...

Page 22: ... protocols each printer and computer must have a unique IP address It is important that the addresses are similar but not the same only the last digit needs to be different For example your printer can have the address 192 168 1 2 while your computer has the address 192 168 1 3 Another device can have the address 192 168 1 4 Generally Macintosh computers use either TCP IP or the EtherTalk protocol...

Page 23: ... using the control panel or use CentreWare IS to turn on off DHCP Note You can view the printer s IP address at any time On the control panel select Information press the OK button select Printer Identification and then press the OK button Using the Control Panel To turn on off either the DHCP or AutoIP protocol 1 On the control panel select Printer Setup and then press the OK button 2 Select Conn...

Page 24: ...ly set the IP address 1 On the control panel select Printer Setup and then press the OK button 2 Select Connection Setup and then press the OK button 3 Select Network Setup and then press the OK button 4 Select TCP IP Setup and then press the OK button 5 Select DHCP BOOTP and then press the OK button to select Off 6 Select TCP IP Address and then press the OK button 7 Enter the printer s IP addres...

Page 25: ...TCP IP settings using CentreWare IS 1 Launch your web browser 2 Enter the printer s IP address in the browser s Address field 3 Click Properties 4 Select the Protocols folder on the left navigation panel 5 Select TCP IP 6 Enter or modify the settings and then click Save Changes at the bottom of the page See also For the Phaser 8560 printer Advanced Features Guide at www xerox com office 8560Psuppo...

Page 26: ...e Description Windows PostScript Driver CD ROM and Web The PostScript driver is recommended to take full advantage of your system s custom features and genuine Adobe PostScript Default printer driver PCL Driver Web only The Printer Command Language driver can be used for applications requiring PCL Note For Windows 2000 XP Vista only Xerox Walk Up Printing Driver Windows and Macintosh Web only This...

Page 27: ...ype CD drive INSTALL EXE 2 If necessary select your desired language from the list 3 Select Install Printer Driver 4 Select the installation method you want to use and then follow the onscreen instructions See also For the Phaser 8560 printer Advanced Features Guide at www xerox com office 8560Psupport Online Support Assistant at www xerox com office 8560Psupport For the Phaser 8860 printer Advanc...

Page 28: ...t to Bonjour Rendezvous 4 Select the printer in the window 5 Select Xerox from the list of manufacturers in the lower drop down menu 6 Select the appropriate printer model from the list of available devices 7 Click the Add button See also For the Phaser 8560 printer Advanced Features Guide at www xerox com office 8560Psupport Online Support Assistant at www xerox com office 8560Psupport For the Ph...

Page 29: ...Print Using drop down list go to Step 6 6 Select Xerox from the list of manufacturers in the lower drop down menu 7 Select the appropriate printer from the list of available printers 8 Click the Add button USB Connection To install the printer driver from the Software and Documentation CD ROM 1 Insert the CD ROM into the CD ROM drive 2 Open the Printer Setup Utility Note To locate utilities on the...

Page 30: ...Installing the Printer Drivers Phaser 8560 8860 Printer 2 13 8 Click the Add button The printer is displayed as an available printer in the Printer Setup Utility ...

Page 31: ...ter s control panel CentreWare IS Using the Control Panel To enable disable IPv6 on the control panel 1 Select Printer Setup and then press the OK button 2 Select Connection Setup and then press the OK button 3 Select Network Setup and then press the OK button 4 Select TCP IPv6 Setup and then press the OK button 5 Select IPv6 and then press the OK button to switch between On and Off Using CentreWa...

Page 32: ...e two ways to set the Interface ID Automatic default The Interface ID is identified from the MAC address associated with the interface and different for each device Manual When using this option verify that the interface ID is 64 bits 8 bytes and does not contain certain special characters other than colons or valid hexadecimal digits 0 through 9 a through f or A through F Note If you change the I...

Page 33: ...face ID on the control panel 1 Select Printer Setup and then press the OK button 2 Select Connection Setup and then press the OK button 3 Select Network Setup and then press the OK button 4 Select TCP IPv6 Setup and then press the OK button 5 Select Auto Assign and then press the OK button to turn Auto Assign On or Off Enabling Disabling Automatic Address Assignment with CentreWare IS To set the I...

Page 34: ...n if directed to do so by a router To enable disable automatic address assignment use one of the following options The printer s control panel CentreWare IS Setting DHCPv6 Options with the Control Panel To change DHCPv6 options using the control panel 1 Select Printer Setup and then press the OK button 2 Select Connection Setup and then press the OK button 3 Select Network Setup and then press the...

Page 35: ...lect Manual Address and then press the OK button to turn manual addressing on 6 Select Manual Address and then press the OK button 7 To set the address a Press the Up Arrow and Down Arrow buttons to set the first number and then press the OK button b Continue setting individual numbers press the OK button after each selection When you are finished adding numbers for the address press the OK button...

Page 36: ...entreWare IS Using CentreWare IS To set address precedence using CentreWare IS 1 Launch your web browser 2 Enter your printer s IP address in the browser s Address field 3 Click Properties 4 Select the Protocols folder on the left navigation panel and then click TCP IP 5 Click the TCP IP v6 button 6 In the Address Precedence field select the desired option 7 Click the Save Changes button at the bo...

Page 37: ...oading Paper on page 3 9 Selecting Printing Options on page 3 22 Printing on Both Sides of the Paper on page 3 27 Printing on Specialty Media on page 3 31 Creating Custom Paper Types on page 3 61 See also Using paper trays video tutorials at www xerox com office 8560Psupport or www xerox com office 8860support Printing Basics ...

Page 38: ...m the paper type and size or change it as required 3 From the software application access the Print dialog box and then select printing options in the printer driver 4 Send the job to the printer from the software application s Print dialog box See also Loading Paper on page 3 9 Selecting Printing Options on page 3 22 Printing on Specialty Media on page 3 31 ...

Page 39: ...er paper transparencies or other specialty media contact your local reseller or go to the Xerox Supplies website for your printer www xerox com office 8560Psupplies Phaser 8560 printer www xerox com office 8860supplies Phaser 8860 printer Caution Damage caused by using unsupported paper transparencies and other specialty media is not covered by the Xerox warranty service agreement or Total Satisfa...

Page 40: ...he paper size See also Printing Transparencies on page 3 31 Printing Envelopes on page 3 38 Printing Labels on page 3 45 Printing Glossy Paper on page 3 51 Printing Custom Size Paper on page 3 57 Paper That Can Damage Your Printer Your printer is designed to use a variety of media types for print jobs However some media can cause poor output quality increased paper jams or damage to your printer U...

Page 41: ...ndled Do not open sealed packages of paper until you are ready to load them into the printer Leave paper in the original packaging For most commercial cut size grades the ream wrapper contains an inner lining that protects the paper from moisture loss or gain Leave the media inside the bag until you are ready to use it reinsert unused media in the bag and reseal it for protection Some specialty me...

Page 42: ...lb Cover Index Card 3 0 x 5 0 in Custom Sizes Short edge 76 216 mm 3 0 8 5 in Long edge 127 356 mm 5 0 14 0 in Margins 5 mm on all sides Statement 5 5 x 8 5 in Executive 7 25 x 10 5 in Letter 8 5 x 11 0 in US Folio 8 5 x 13 0 in Legal 8 5 x 14 0 in A4 210 x 297 mm A5 148 x 210 mm A6 105 x 148 mm B5 JIS 182 x 257 mm ISO B5 176 x 250 mm 8860p 008 ...

Page 43: ...10 Commercial A7 Baronial 5 6 Choukei 3 Gou Choukei 4 Gou 5 mm on the side 15 mm on the top 20 mm on the bottom 6 x 9 DL C5 10 Commercial 4 12 x 9 5 in A7 5 25 x 7 25 in Baronial 5 4 375 x 5 75 in 6 3 625 x 6 5 in 6 x 9 6 0 x 9 0 in DL 110 x 220 mm C5 162 x 229 mm Choukei 3 Gou 120 x 235 mm Choukei 4 Gou 90 x 205 mm Tray 1 Paper Continued ...

Page 44: ...l sides Executive 7 25 x 10 5 in Letter 8 5 x 11 0 in US Folio 8 5 x 13 0 in Legal 8 5 x 14 0 in A4 210 x 297 mm A5 148 x 210 mm A6 105 x 148 mm B5 JIS 182 x 257 mm ISO B5 176 x 250 mm 10 Commercial 4 12 x 9 5 in Margins 5 mm on the side 15 mm on the top and bottom 10 Commercial 5 mm on the side 15 mm on the top 20 mm on the bottom C5 DL C5 side flap only 162 x 229 mm DL 110 x 220 mm 8860p 005 ...

Page 45: ...opes Transparencies Specialty media including business cards photo paper postcards pre punched paper duradocument paper and trifold brochures Pre printed paper paper already printed on one side Custom size paper See also Supported Paper Sizes and Weights for Tray 1 on page 3 6 Printing on Specialty Media on page 3 31 Note If you change the paper in Tray 1 select the correct paper type and size on ...

Page 46: ...Loading Paper Phaser 8560 8860 Printer 3 10 To load paper or other media in Tray 1 1 Pull down and out on the handle to open Tray 1 2 Open the tray extension 8860p 006 8860p 007 ...

Page 47: ...0 8860 Printer 3 11 3 Insert paper transparencies envelopes or specialty media into the tray Single sided printing Insert the side to be printed facedown with the top of the page entering the printer first 8860p 090 8860p 009 ...

Page 48: ... 3 12 2 sided printing Insert side one faceup with the bottom of the page entering the printer first Side flap envelopes Insert the envelopes with the flap side up and the flap toward the left side of the tray 8860p 106 X E R O X 8860p 010 ...

Page 49: ...he flap entering the printer first Pre punched paper Insert the side to be printed facedown with the holes toward the right side of the tray Note When using pre punched paper adjust the print margins to accommodate the holes Printing over the holes may cause ink to transfer onto subsequent pages A minimum margin of 19 mm 0 75 in is recommended 8860p 091 8860p 111 ...

Page 50: ... load a new paper size and type in the tray do the following a Select Change setup and then press the OK button b Select the paper size and then press the OK button c Select the paper type and then press the OK button See also Supported Paper Sizes and Weights for Tray 1 on page 3 6 Printing on Specialty Media on page 3 31 Printing Custom Size Paper from Tray 1 on page 3 58 8860p 126 ...

Page 51: ...ompts the printer to search the trays to find the paper size and type to match your print job If no size or type matches are found in Tray 2 3 or 4 and Tray 1 media size and type have not been set on the printer s control panel the printer sets the paper size and type from the print job and then prints from Tray 1 Static The static setting enables the user to select the paper size and type setting...

Page 52: ...ct Select By Tray and then select Manual Feed Tray 1 from the list 3 Click the OK button to save the driver settings 4 Submit your print job 5 When prompted by the control panel remove the paper from Tray 1 6 Load the appropriate paper for your job into the tray Macintosh To select manual feed using Macintosh OS X version 10 3 or higher 1 In the Print dialog box select Paper Feed from the drop dow...

Page 53: ...s Specialty media including photo paper postcards pre punched paper duradocument paper and trifold brochures Pre printed paper paper already printed on one side See also Supported Paper Sizes and Weights for Tray 2 3 or 4 on page 3 8 Printing on Specialty Media on page 3 31 Printing Custom Size Paper on page 3 57 The media capacity for Tray 2 3 or 4 is 525 sheets of plain paper 20 lb Bond 400 shee...

Page 54: ...r media in Tray 2 3 or 4 1 Remove the tray from the printer 2 Insert paper transparencies envelopes or specialty media into the tray Single sided printing Insert the side to be printed faceup with the top of the page toward the front of the tray 8860p 002 8860p 092 P H A S E R ...

Page 55: ...of the tray Side flap envelopes Insert the envelopes with the flap side down and the flap toward the left side of the tray Caution There are separate fill lines inside the tray for envelopes and for other media Do not load the tray above the appropriate fill line Overloading the tray can cause jams 8860p 093 8860p 109 8860p 113 ...

Page 56: ... holes Printing over the holes may cause ink to transfer onto subsequent pages A minimum margin of 19 mm 0 75 in is recommended 3 Adjust the paper guides to fit the paper loaded in the tray if necessary Length guide Press the sides then slide the guide until the arrow on the guide points to the appropriate paper size imprinted on the bottom of the tray When properly positioned the guide clicks int...

Page 57: ...justed correctly there may be a small space between the paper and the guides 4 Insert the tray into the tray slot and push it completely into the printer 5 On the control panel a Select Paper Tray Setup and then press the OK button b Select either Tray 2 Paper Type Tray 3 Paper Type or Tray 4 Paper Type and then press the OK button c Select the appropriate paper type and then press the OK button S...

Page 58: ...ride them specifically for a job For example if you want to use automatic 2 sided printing for most jobs set this option in printer settings To select printer preferences 1 Select one of the following options Windows 2000 Windows XP Windows Server 2003 and Windows Vista Click Start select Settings and then click Printers Windows XP Click Start and then select Printers and Faxes 2 In the Printers f...

Page 59: ...th the desired document or graphic open in your application access the Print dialog box 2 Select the Phaser 8560 8860 printer and click the Properties button to open the printer driver 3 Make selections from the driver tabs See the following table for specific printing options Note In Windows 2000 Windows XP Windows Server 2003 and Windows Vista you can save current printing options with a distinc...

Page 60: ...s Vista Windows 2000 Windows XP or Windows Server 2003 Paper Output tab Job Type Document size paper type and tray selection 2 sided printing Print quality Saved settings Color Options tab Color corrections Black and white conversion Color adjustments Layout Watermark tab Pages per sheet Booklet layout Orientation 2 sided printing Watermark Advanced tab Copies and Collate Mirrored Output Booklet I...

Page 61: ...d printer settings To print jobs using specific printer settings click the applicable saved preset in the Presets list 3 Click Print to print the job See the following table for specific printing options Macintosh PostScript Driver Settings Operating System Driver Drop Down Title Printing Options Mac OS X version 10 4 and 10 5 Copies Pages Copies Pages Layout Pages per sheet Layout direction Borde...

Page 62: ...il application the printer always prints multi page email messages on both sides of the paper Mac OS X version 10 3 Copies Pages Copies Pages Layout Pages per sheet Layout direction Border Two sided printing Paper Handling Reverse page order Print all odd even ColorSync Color matching Cover Page Cover pages Paper Feed Paper source Job Types Secure prints personal prints proof prints and saved prin...

Page 63: ...60DT and Phaser 8560DX configurations Before printing a 2 sided document verify that the paper is a supported size and type for the tray For a list of supported paper sizes see Supported Paper and Media on page 3 3 For a list of paper types and weights print the Paper Tips page on the control panel a Select Information and then press the OK button b Select Information Pages and then press the OK b...

Page 64: ...edown with the top of the page toward the back of the tray 2 Select 2 sided printing in the printer driver To select automatic 2 sided printing See also Loading Paper in Tray 1 on page 3 9 Loading Paper in Tray 2 3 or 4 on page 3 17 Portrait Landscape Bind on Side Edge Flip on Long Edge Bind on Top Edge Flip on Short Edge Bind on Side Edge Flip on Short Edge Bind on Top Edge Flip on Long Edge Oper...

Page 65: ...structions on loading pre printed paper and selecting the 2nd Side option on the control panel Note Before printing the second side of your paper always select 2nd Side as the paper type on the control panel and in the printer driver Selecting 2nd Side ensures good print quality for manual 2 sided printing See also Supported Paper Sizes and Weights on page 3 5 Printing Side One 1 Load paper in the...

Page 66: ...e on the control panel 3 In the printer driver select 2nd Side as the paper type or the appropriate tray as the paper source Tray 1 Tray 2 3 or 4 a Select Change setup and then press the OK button b Select the appropriate paper size and then press the OK button c Select 2nd Side and then press the OK button a Select Paper Tray Setup and then press the OK button b Select either Tray 2 Paper Type Tr...

Page 67: ...pecialty media is not covered by the Xerox warranty service agreement or Total Satisfaction Guarantee The Total Satisfaction Guarantee is available in the United States and Canada Coverage may vary outside these areas please contact your local representative for details See also For the Phaser 8560 printer Recommended Media List United States Recommended Media List Europe For the Phaser 8860 print...

Page 68: ...ing on Specialty Media Phaser 8560 8860 Printer 3 32 Printing Transparencies from Tray 1 To print transparencies 1 Pull down and out on the handle to open Tray 1 2 Open the tray extension 8860p 006 8860p 007 ...

Page 69: ...on if the correct paper size and Transparency are displayed as the current setup or select the transparency size and type a Select Change setup and then press the OK button b Select the appropriate size and then press the OK button c Select Transparency and then press the OK button 5 In the printer driver select either Transparency as the paper type or Tray 1 as the paper source 8860p 101 ...

Page 70: ...Printing on Specialty Media Phaser 8560 8860 Printer 3 34 Printing Transparencies from Tray 2 3 or 4 To print transparencies 1 Remove the tray from the printer 8860p 002 ...

Page 71: ...Printing on Specialty Media Phaser 8560 8860 Printer 3 35 2 Insert transparencies into the tray Note Do not load transparencies above the paper fill line inside the tray 8860p 102 8860p 103 ...

Page 72: ... paper size imprinted on the bottom of the tray When properly positioned the guide clicks into place Width guides Slide the width guides until the arrows on the guides point to the appropriate paper size labeled on the bottom of the tray When properly positioned the guides click into place Note When the paper guides are adjusted correctly there may be a small space between the transparencies and t...

Page 73: ...he control panel a Select Paper Tray Setup and then press the OK button b Select either Tray 2 Paper Type Tray 3 Paper Type or Tray 4 Paper Type and then press the OK button c Select Transparency and then press the OK button 6 In the printer driver select either Transparency as the paper type or the appropriate tray as the paper source 8860p 104 ...

Page 74: ... moisture and dryness which can affect print quality and cause wrinkling Excessive moisture can cause the envelopes to seal before or during printing Avoid padded envelopes purchase envelopes that lie flat on a surface Remove air bubbles from the envelopes before loading them into the tray by setting a heavy book on top of them Use envelopes with diagonal seams not side seams Caution Never use env...

Page 75: ...Printing on Specialty Media Phaser 8560 8860 Printer 3 39 Printing Envelopes from Tray 1 To print envelopes 1 Pull down and out on the handle to open Tray 1 2 Open the tray extension 8860p 006 8860p 007 ...

Page 76: ... guides to fit the envelopes Side flap envelopes Insert the envelopes with the flap side up and the flap of the envelopes toward the left side of the tray End flap envelopes Fold down the flaps before placing them in the tray Insert the envelopes with the flap side up and the flap entering the printer first 8860p 010 8860p 091 ...

Page 77: ... correct short edge size is displayed as the current setup Select Change and then press the OK button to enter a new short edge size Press the Up Arrow and Down Arrow buttons to specify the envelope s short edge size and then press the OK button 6 Select one of the following Long Edge options Press the OK button if the correct long edge size is displayed as the current setup Select Change and then...

Page 78: ...ing Envelopes from Tray 2 3 or 4 To print envelopes 1 Remove the tray from the printer 2 Insert a maximum of 40 envelopes into the tray flap side down with the flap toward the left side of the tray 3 Adjust the paper guides to fit the envelopes 8860p 002 8860p 109 ...

Page 79: ...ottom of the tray When properly positioned the guide clicks into place Width guides Slide the width guides until the arrows on the guides point to the appropriate paper size labeled on the bottom of the tray When properly positioned the guides click into place Note When the paper guides are adjusted correctly there may be a small space between the envelopes and the guides 8860p 116 8860p 117 ...

Page 80: ...On the control panel a Select Paper Tray Setup and then press the OK button b Select either Tray 2 Paper Type Tray 3 Paper Type or Tray 4 Paper Type and then press the OK button c Select Envelope and then press the OK button 6 In the printer driver select either Envelope as the paper type or the appropriate tray as the paper source 8860p 127 ...

Page 81: ...page 3 8 Guidelines Do not use vinyl labels Print only on one side of the sheet of labels Do not use any sheet where labels are missing it may damage the printer Store unused labels flat in their original packaging Leave the sheets of labels inside the original packaging until ready to use Return any unused sheets of labels to the original packaging and reseal it Do not store labels in extremely d...

Page 82: ...Printing on Specialty Media Phaser 8560 8860 Printer 3 46 Printing Labels from Tray 1 To print labels 1 Pull down and out on the handle to open Tray 1 2 Open the tray extension 8860p 006 8860p 007 ...

Page 83: ...ls loaded in the tray 5 On the control panel press the OK button if the correct paper size and Labels are displayed as the current setup or select the label size and type a Select Change setup and then press the OK button b Select the appropriate paper size and then press the OK button c Select Labels and then press the OK button 6 In the printer driver select either Labels as the paper type or Tr...

Page 84: ...3 48 Printing Labels from Tray 2 3 or 4 To print labels 1 Remove the tray from the printer 2 Insert a maximum of 400 sheets of labels into the tray with the side to be printed faceup and the top of the page toward the front of the tray 8860p 002 8860p 081 ...

Page 85: ... paper size imprinted on the bottom of the tray When properly positioned the guide clicks into place Width guides Slide the width guides until the arrows on the guides point to the appropriate paper size labeled on the bottom of the tray When properly positioned the guides click into place Note When the paper guides are adjusted correctly there may be a small space between the labels and the guide...

Page 86: ...5 On the control panel a Select Paper Tray Setup and then press the OK button b Select either Tray 2 Paper Type Tray 3 Paper Type or Tray 4 Paper Type and then press the OK button c Select Labels and then press the OK button 6 In the printer driver select either Labels as the paper type or the appropriate tray as the paper source 8860p 120 ...

Page 87: ...delines Do not open sealed packages of glossy paper until you are ready to load them into the printer Leave glossy paper in the original wrapper and leave the packages in the shipping carton until ready to use Remove all other paper from the tray before loading glossy paper Load only the amount of glossy paper you are planning to use Do not leave glossy paper in the tray when you are finished prin...

Page 88: ...nting on Specialty Media Phaser 8560 8860 Printer 3 52 Printing Glossy Paper from Tray 1 To print glossy paper 1 Pull down and out on the handle to open Tray 1 2 Open the tray extension 8860p 006 8860p 107 ...

Page 89: ...the current setup or select the appropriate paper size and type a Select Change setup and then press the OK button b Select the appropriate paper size and then press the OK button c Select the appropriate paper type and then press the OK button Card Stock Phaser 8560 printer Glossy Paper Phaser 8860 printer 5 In the printer driver select the appropriate paper type or Tray 1 as the paper source See...

Page 90: ...lty Media Phaser 8560 8860 Printer 3 54 Printing Glossy Paper from Tray 2 3 or 4 To print glossy paper 1 Remove the tray from the printer 2 Insert a maximum of 400 sheets of glossy paper into the tray 8860p 002 8860p 003 ...

Page 91: ...ate paper size imprinted on the bottom of the tray When properly positioned the guide clicks into place Width guides Slide the width guides until the arrows on the guides point to the appropriate paper size labeled on the bottom of the tray When properly positioned the guides click into place Note When the paper guides are adjusted correctly there may be a small space between the paper and the gui...

Page 92: ...e OK button b Select either Tray 2 Paper Type Tray 3 Paper Type or Tray 4 Paper Type and then press the OK button c Select the appropriate paper type and then press the OK button Card Stock Phaser 8560 printer Glossy Paper Phaser 8860 printer 6 In the printer driver select the appropriate paper type or the selected paper tray as the paper source See also Creating Custom Paper Types on page 3 61 88...

Page 93: ...hin the following dimensions Note Print custom size paper from Tray 1 only See also Supported Paper Sizes and Weights for Tray 1 on page 3 6 Size Range Single Sided Printing 2 Sided Printing Short edge 76 216 mm 3 0 8 5 in 140 216 mm 5 5 8 5 in Long edge 127 356 mm 5 0 14 0 in 210 356 mm 8 3 14 0 in Weight 60 220 g m2 16 40 lb Bond 22 80 lb Cover 60 120 g m2 16 32 lb Bond 22 45 lb Cover Margins 5 ...

Page 94: ... on Specialty Media Phaser 8560 8860 Printer 3 58 Printing Custom Size Paper from Tray 1 To print custom size paper 1 Pull down and out on the handle to open Tray 1 2 Open the tray extension 8860p 006 8860p 007 ...

Page 95: ...ng the printer first 4 Adjust the paper guides to fit the paper loaded in the tray 5 On the control panel press the OK button if the correct paper size and type are displayed as the current setup or select Change setup and then press the OK button If your custom paper size is displayed in the list select it and then press the OK button Go to Step 8 If your custom paper size is not displayed in the...

Page 96: ...ton if the correct long edge size is displayed as the current setup Select Change and then press the OK button to enter a new long edge size Press the Up Arrow and Down Arrow buttons to specify the long edge size and then press the OK button 8 Select the appropriate paper type and then press the OK button 9 In the printer driver select Tray 1 as the paper source Note When you define a new custom s...

Page 97: ...er driver control panel and CentreWare IS To create custom paper types 1 Launch your web browser 2 Enter the printer s IP address in the browser s Address field 3 Click Properties 4 Select the General folder on the left navigation panel 5 Select Custom Paper Types 6 Enter or modify the settings and then click Save Changes at the bottom of the page Note For more information about creating custom pa...

Page 98: ...Phaser 8560 8860 Printer 4 1 This chapter includes Controlling the Quality of Your Prints on page 4 2 Solving Print Quality Problems on page 4 6 Print Quality ...

Page 99: ...r include Print Quality Mode Type of Print Job Fast Color Fastest full color mode useful for many images and previewing your work Rapidly produces review documents useful for rush jobs Not recommended for documents containing small text fine detail or large areas of bright solid fill Standard General purpose mode for full color printing Produces crisp bright prints at high speed Recommended for vi...

Page 100: ...iver Operating System Steps Windows Vista Windows 2000 Windows XP or Windows Server 2003 1 Select the Paper Output tab 2 Select a print quality mode Mac OS X version 10 3 and higher 1 In the Print dialog box select Image Quality from the drop down list 2 Select a print quality mode from the Print Quality drop down list ...

Page 101: ...y LCD Display Approximates the colors on a LCD computer monitor Press Match SWOP Press Matches Specifications for Web Offset Publications Euroscale Matches FOGRA glossy paper specification Commercial Approximates U S commercial press target SNAP Press Matches Specifications for Newsprint Advertising Production Japan Color Matches Japan Color 2001 specification ISO Coated Matches FOGRA 27L specific...

Page 102: ... 2000 Windows XP or Windows Server 2003 1 Select the Color Options tab 2 Select the desired color correction Some of the color corrections are grouped under Office Color or Press Match Mac OS X version 10 3 and higher 1 In the Print dialog box select Image Quality from the drop down list 2 Select the desired color correction from the Color Correction drop down list ...

Page 103: ...nt Quality Problems This section includes Smudges or Smears on page 4 7 Random Light Stripes on page 4 8 Predominate Light Stripes on page 4 9 Transparency Images Are Too Light or Too Dark on page 4 10 Colors Are Wrong on page 4 10 PANTONE Colors Do Not Match on page 4 11 ...

Page 104: ...ss the OK button 2 If the problem continues run cleaning pages through the printer a On the control panel select Troubleshooting and then press the OK button b Select Print Quality Problems and then press the OK button c Select Remove Print Smears and then press the OK button The printer cleans the ink from the rollers by running several sheets of paper through the printer Repeat Step 2 up to thre...

Page 105: ...rocedure to eliminate remaining light stripes If the problem continues select the Advanced option Advanced 1 Select Advanced and then press the OK button 2 Follow the instructions to select the missing jet s color and number See the Light Stripes Test page to determine the color and jet number of the missing jet If the problem continues select the Jet Substitution Mode to substitute a jet for the ...

Page 106: ...aring on the page 1 Open the exit cover a Remove debris from the paper exit area b Raise the lower paper guide and wipe the plastic paper release blade with a lint free cloth 2 Close the exit cover 3 Open the door on the right side of the printer a Remove the maintenance kit b Wipe the plastic wiper blade with a lint free cloth c Replace the maintenance kit d Close the door 4 If the problem contin...

Page 107: ...then press the OK button Tray 1 Paper When printing from Tray 1 you must also select the appropriate paper size Letter or A4 and then press the OK button Tray 2 Paper Type Tray 3 Paper Type or Tray 4 Paper Type c Select Transparency and then press the OK button 3 Print the Paper Tips page for more information about transparencies a On the control panel select Information and then press the OK butt...

Page 108: ...g PANTONE Colors can cause unpredictable color output If you choose to use a Color Management software set the printer s color correction to none and do not use the printer specific charts To match PANTONE spot colors in the printer driver select Properties click the Color Options tab select Automatic color correction select Custom from the drop down list and then select the Spot Colors tab For ex...

Page 109: ... Supplies on page 5 15 Moving and Repacking the Printer on page 5 17 See also Maintenance video tutorials at www xerox com office 8560Psupport or www xerox com office 8860support Replacing supplies video tutorials at www xerox com office 8560Psupport or www xerox com office 8860support Maintenance ...

Page 110: ...our system needs little maintenance to keep it producing quality prints Add ink empty the waste tray and replace the maintenance kit when needed to keep your printer functioning properly Adding Ink You can load ink any time the printer is idle or when the control panel displays the Ink low or Ink out message Keep ink in its packaging until you are ready to use it Do not force ink when inserting st...

Page 111: ...er 8560 8860 Printer 5 3 To load ink 1 Remove paper from the output tray 2 Open the top cover 3 Locate the ink loading bin that is low A label above each bin indicates the ink stick color and shape for that bin 8860p 097 8860p 128 ...

Page 112: ...r printer 5 Close the top cover Warming Up is displayed on the control panel until the printer is ready for printing Note To minimize ink waste and optimize performance leave the printer on at all times To order ink contact your local reseller or go to the Xerox Supplies website for your printer www xerox com office 8560Psupplies Phaser 8560 printer www xerox com office 8860supplies Phaser 8860 pr...

Page 113: ...ot surfaces To empty the waste tray 1 Open the side door 2 Pull the waste tray labeled B completely out of the printer Warning The waste tray may be hot handle it carefully Note The waste tray may be locked if the printer is in a warm up cycle or if the ink is cooling following the Eliminate Light Stripes troubleshooting routine If the tray is locked close the door and wait 15 minutes before repea...

Page 114: ...n toxic and can be discarded as normal office waste Note The waste tray must be out of the printer for more than five seconds or you will continue to receive a Waste Tray Full message on the control panel 4 Insert the waste tray into the printer and push it completely into the waste tray slot 8860p 036 8860p 068 ...

Page 115: ...and Cleaning Phaser 8560 8860 Printer 5 7 5 Close the side door Caution Do not attempt to reuse the waste ink in the printer it can damage the printer This damage is not covered under the printer warranty 8860p 038 ...

Page 116: ...hat the maintenance kit is low Replace it when the control panel prompts you to replace the maintenance kit To order a replacement maintenance kit contact your local reseller or go to the Xerox Supplies website for your printer www xerox com office 8560Psupplies Phaser 8560 printer www xerox com office 8860supplies Phaser 8860 printer To replace the maintenance kit 1 Open the side door Warning The...

Page 117: ...led A from the maintenance kit slot 3 Insert the replacement maintenance kit and push it completely into the maintenance kit slot Follow the illustrated instructions included with the maintenance kit for full installation and disposal information 4 Close the side door 8860p 032 8860p 038 ...

Page 118: ... and Cleaning Phaser 8560 8860 Printer 5 10 Cleaning the Paper Release Blade To clean the paper release blade 1 Open the exit cover 2 Lift the lower paper guide toward the front of the printer 8860p 096 8860p 121 ...

Page 119: ...rinter 5 11 3 Wipe the plastic paper release blade on the lower paper guide with a pre soaked alcohol cloth using 90 percent isopropyl alcohol 4 Lower the paper guide to its original position 5 Close the exit cover 8860p 084 8860p 080 8860p 018 ...

Page 120: ...leaning the Maintenance Kit Wiper Blade The maintenance kit contains a wiper blade that removes excess ink To clean the maintenance kit wiper blade 1 Open the side door 2 Remove the maintenance kit labeled A from the maintenance kit slot 8860p 034 8860p 032 ...

Page 121: ... 13 3 Use a lint free cloth to clean the top and upper edges of the flexible plastic wiper blade located next to the roller 4 Insert the maintenance kit and push it completely into the maintenance kit slot 5 Close the door 8860p 070 8860p 033 8860p 038 ...

Page 122: ...remove stains clean the outside of the printer using a soft damp cloth moistened with a mild neutral detergent Do not spray detergent directly onto the printer Warning To prevent electric shock turn the printer off and unplug the power cord from the electrical outlet before cleaning the printer ...

Page 123: ...e with this printer To save ink leave the printer turned on at all times For more information about minimizing ink usage go to the Xerox Support website for your printer www xerox com office 8560Psupport Phaser 8560 printer www xerox com office 8860support Phaser 8860 printer See also Adding Ink on page 5 2 Routine Maintenance Items Routine maintenance items are printer parts that have a limited l...

Page 124: ...s to your printing The control panel displays an error message when the supply must be replaced To order supplies contact your local reseller or go to the Xerox Supplies website www xerox com office 8560Psupplies Phaser 8560 printer www xerox com office 8860supplies Phaser 8860 printer Caution Use of non Xerox supplies is not recommended The Xerox Warranty Service Agreements and Total Satisfaction...

Page 125: ...r damage to the printer allow the ink to solidify Run the Shut Down for Moving Printer procedure on the control panel to cool the printer quickly Precautions for Moving the Printer To view precautions and guidelines for safely moving your printer see User Safety on page A 1 in this user guide Moving the Printer Within the Office To move the printer within the office 1 Close the printer s door and ...

Page 126: ...When the flag is raised the printhead is locked 5 Wait for the printer to complete the cool down period for the ink to solidify The fan shuts down when it is cool enough to move Caution If you turn off the printer but do not select Shut Down for Moving Printer on the control panel the fan does not run so you must wait longer for the ink to solidify Wait at least 30 minutes for the printer to cool ...

Page 127: ...s or a Xerox repackaging kit Additional instructions for repacking the printer are provided in the repackaging kit If you do not have all the original packaging or are unable to repackage the printer contact your local Xerox service representative Caution Damage to the printer resulting from improper moving or failure to repackage the printer properly for shipment is not covered by the warranty se...

Page 128: ...emoving the Maintenance Kit and Waste Tray Before turning off the printer remove the maintenance kit and waste tray 1 Open the door on the right side of the printer 2 Remove the maintenance kit labeled A and place it in a plastic bag for storage 8860p 034 8860p 032 ...

Page 129: ...the waste tray slot Warning The waste tray may be hot handle it carefully 4 Empty the waste and then place the tray in a plastic bag for storage Caution Shipping the printer with the maintenance kit and waste tray installed can damage the printer 5 Close the printer s door and covers 8860p 035 8860p 036 ...

Page 130: ...over on the right side of the printer to turn it off 2 Within 10 seconds after turning off the printer select Shut Down for Moving Printer on the control panel Caution If you receive a Power Down Error Head not Parked message at the control panel the printer is not ready to be moved If the printhead is not locked the printer can be damaged during shipment 8860p 030 ...

Page 131: ...the exit tray is in the raised position When the flag is raised the printhead is locked 4 Wait for the printer to complete the cool down period for the ink to solidify The printer shuts down when it is cool enough to move 5 Unplug the printer after the cool down cycle is complete 8860p 099 ...

Page 132: ...package the printer contact your local Xerox service representative Caution Damage to the printer resulting from improper moving or failure to repackage the printer properly for shipment is not covered by the warranty service agreement or Total Satisfaction Guarantee The Total Satisfaction Guarantee is available in the United States and Canada Coverage may vary outside these areas please contact y...

Page 133: ...his chapter includes Clearing Paper Jams on page 6 2 Getting Help on page 6 17 See also Troubleshooting video tutorials at www xerox com office 8560Psupport or www xerox com office 8860support User Safety on page A 1 Troubleshooting ...

Page 134: ... the Exit on page 6 2 Jam at the Front Cover on page 6 7 Jam at the Trays on page 6 12 See also User Safety on page A 1 Jam at the Exit To clear a jam at the exit 1 Open the exit cover 2 Pull the jammed paper slowly out of the printer Confirm that all paper fragments are removed 8860p 016 8860p 017 ...

Page 135: ...Clearing Paper Jams Phaser 8560 8860 Printer 6 3 3 If you did not find paper in Step 2 lift the paper guides 4 Remove any jammed paper 5 Close the exit cover 8860p 042 1 2 8860p 065 8860p 018 ...

Page 136: ...If you did not find paper in the previous steps follow these steps a Pull up the latch on the front of the printer to open the front cover b Pull the jammed paper slowly out of the printer Confirm that all paper fragments are removed 8860p 012 8860p 020 ...

Page 137: ...Paper Jams Phaser 8560 8860 Printer 6 5 c Close the front cover 7 If you did not find jammed paper in the previous steps follow these steps a Pull all the trays completely out of the printer 8860p 014 8860p 028 ...

Page 138: ...Jams Phaser 8560 8860 Printer 6 6 b Remove any jammed paper from inside the tray slot Confirm that all paper fragments are removed c Replace all trays and push each one completely into the printer 8860p 024 8860p 005 ...

Page 139: ...6 7 Jam at the Front Cover To clear a jam at the front cover 1 Pull up the latch on the front of the printer to open the front cover 2 Pull the jammed paper slowly out of the printer Confirm that all paper fragments are removed 8860p 012 8860p 020 ...

Page 140: ...Clearing Paper Jams Phaser 8560 8860 Printer 6 8 3 Close the front cover 4 If you did not find paper in the previous steps follow these steps a Open the exit cover 8860p 014 8860p 016 ...

Page 141: ...per Jams Phaser 8560 8860 Printer 6 9 b Pull the jammed paper slowly out of the printer Confirm that all paper fragments are removed c Lift the paper guides d Remove jammed paper 8860p 017 8860p 042 1 2 8860p 065 ...

Page 142: ...Paper Jams Phaser 8560 8860 Printer 6 10 e Close the exit cover 5 If you did not find jammed paper in the previous steps follow these steps a Pull all the trays completely out of the printer 8860p 018 8860p 028 ...

Page 143: ...paper from inside the tray slot Confirm that all paper fragments are removed c Replace all trays and push each one completely into the printer Note Use only the approved paper type weight and size for this tray Print custom size paper from Tray 1 only 8860p 024 8860p 005 ...

Page 144: ...60 8860 Printer 6 12 Jam at the Trays To clear a jam from the tray specified on the control panel 1 Pull the tray specified on the control panel completely out of the printer 2 Remove the top sheet from the tray 8860p 002 8860p 022 ...

Page 145: ... the appropriate paper size imprinted on the bottom of the tray When properly positioned the guide clicks into place b Width guides Slide the width guides until the arrows on the guides point to the appropriate paper size labeled on the bottom of the tray When properly positioned the guides click into place Note When the paper guides are correctly adjusted there may be a small space between the pa...

Page 146: ...ams Phaser 8560 8860 Printer 6 14 4 Remove jammed paper inside the tray slot Confirm that all paper fragments are removed 5 Insert the tray into the tray slot and push it completely into the printer 8860p 024 8860p 005 ...

Page 147: ...you did not find jammed paper in the previous steps follow these steps a Pull up the latch on the front of the printer to open the front cover b Pull the jammed paper slowly out of the printer Confirm that all paper fragments are removed 8860p 012 8860p 020 ...

Page 148: ...Clearing Paper Jams Phaser 8560 8860 Printer 6 16 c Close the front cover Note Use only the approved paper type weight and size for this tray Print custom size paper from Tray 1 only 8860p 014 ...

Page 149: ...o Xerox Support Centre on page 1 12 Control Panel Messages The control panel provides you with information and troubleshooting help When an error or warning condition occurs the control panel displays a message informing you of the problem In many cases the control panel also displays an animated graphic showing the location of the problem such as the location of a paper jam Press the Help button ...

Page 150: ...rSMART Technical Support examines the information diagnoses the problem and proposes a solution If the problem is not resolved with the solution PhaserSMART Technical Support assists you in opening a Service Request with Xerox Customer Support To access PhaserSMART Technical Support 1 Open your browser and go to www phaserSMART com 2 Enter your printer s IP address in the browser window 3 Follow t...

Page 151: ...t Recommended Media List Online Support Assistant driver downloads documentation video tutorials and much more www xerox com office 8560Psupport Supplies for your printer www xerox com office 8560Psupplies A resource for tools and information such as interactive tutorials printing templates helpful tips and customized features to meet your individual needs www xerox com office businessresourcecent...

Page 152: ... Supplies for your printer www xerox com office 8860supplies A resource for tools and information such as interactive tutorials printing templates helpful tips and customized features to meet your individual needs www xerox com office businessresourcecenter Local sales and support center www xerox com office worldcontacts Printer registration www xerox com office register Material Safety Data Shee...

Page 153: ... Do not use an extension cord or power strip Verify that the printer is plugged into an outlet that is capable of providing the correct voltage and power Review the printer s electrical specification with an electrician if necessary Warning Avoid the potential of electrical shock by ensuring that the printer is properly grounded Electrical products may be hazardous if misused Do not place the prin...

Page 154: ...ipment Except for user installable options there are no parts that you can maintain or service behind these covers Note Leave the printer on for optimum performance it does not pose a safety hazard The following are hazards to your safety The power cord is damaged or frayed Liquid is spilled into the printer The printer is exposed to water If any of these conditions occur do the following 1 Turn o...

Page 155: ... to avoid exposure to light sensitive components Do not place the printer where it is directly exposed to the cold air flow from an air conditioning system Do not place the printer on a file cabinet Closing file cabinet drawers causes jarring and can create light stripes in prints Printer Clearance The recommended minimal spacing is 20 00 cm 7 5 in above the printer 10 16 cm 4 0 in behind the prin...

Page 156: ...aterials may cause poor performance and a possible safety hazard Follow all warnings and instructions marked on or supplied with the printer options and supplies Caution Use of non Xerox supplies is not recommended The Xerox Warranty Service Agreements and Total Satisfaction Guarantee do not cover damage malfunction or degradation of performance caused by use of non Xerox supplies or the use of Xe...

Page 157: ...is moved to avoid ink spills that can damage the printer Warning Parts of the printer may be hot To avoid personal injury or damage to the printer allow 30 minutes for it to cool down before moving or packing the printer This allows the ink to solidify Always turn off the printer using the power switch located under the interface cover on the right side of the printer Unplug all cables and cords N...

Page 158: ... locked Always move the printer separately from the lower tray assembly Always use two people to lift the printer Do not place any food or liquids on the printer Caution Damage to the printer resulting from improper moving or failure to repackage the printer properly for shipment is not covered by the warranty service agreement or Total Satisfaction Guarantee The Total Satisfaction Guarantee is av...

Page 159: ...ther materials whose disposal may be regulated to environmental considerations The presence of lead mercury and perchlorate is fully consistent with regulations applicable at the time that the product was placed on the market For disposal information contact your local authorities Perchlorate Material This product may contain one or more Perchlorate containing devices such as batteries Special han...

Page 160: ...ing CentreWare IS 2 8 choosing a network connection 2 3 cleaning maintenance kit wiper blade 5 12 paper release blade 5 10 printer 5 2 the outside of the printer 5 14 CMYK sampler pages 1 9 color correction 4 4 color sampler pages 1 9 colored paper 3 9 colors adjusting 4 4 automatic correction 4 4 Black and White 4 4 incorrect 4 10 Office Color 4 4 PANTONE colors do not match 4 11 predominant ligh...

Page 161: ... from Tray 1 3 39 with windows metal clasps side seams adhesive strips 3 4 error messages 1 10 Ethernet connection 1 3 2 3 Euroscale color correction 4 4 exit cover 1 2 4 9 6 2 exit cover release 1 2 F Fast Color print quality mode 4 2 features printer configurations 1 4 standard 1 4 feeding the paper manually 3 16 format IP address 2 6 front cover release 1 2 G getting help Online Support Assista...

Page 162: ...jams at the exit 6 2 at the front cover 6 7 at the trays 6 12 clearing 6 2 preventing 6 2 Japan Color color correction 4 4 jet substitution mode 4 8 job individual printing options Macintosh 3 25 Windows 3 23 selecting a print quality mode 4 2 selecting printing options Macintosh 3 25 Windows 3 23 K knowledge base 6 18 L labels 3 9 3 17 3 27 3 45 guidelines for printing 3 45 printing from Tray 1 3...

Page 163: ...or 4 2 High Resolution Photo 4 2 print quality 4 2 Standard 4 2 modifying the IP address using CentreWare IS 2 8 moving the printer A 5 precautions 5 17 preparing for shipment 5 19 print head 5 22 repacking 5 17 within the office 5 17 N network address automatically setting the IP address 2 6 configuring 2 5 dynamically setting the IP address 2 6 enable or disable DHCP or AutoIP protocol at the co...

Page 164: ...ons 3 4 PhaserSMART 1 10 6 19 technical support 6 18 photocopied paper 3 4 plain paper 3 9 porous paper 3 4 PostScript fonts 1 4 power cord connection 1 3 power switch 1 3 precautions for moving the printer 5 17 predominate light stripes 4 9 preparing the printer for shipment 5 19 pre printed paper 3 9 3 17 3 29 pre punched paper 3 4 3 9 Press Match color correction 4 4 print adjusting color 4 4 c...

Page 165: ... Layout option 3 25 Layout Watermark tab 3 23 Macintosh 2 9 Macintosh OS X version 10 3 2 11 Macintosh OS X version 10 4 2 12 operating systems 2 9 page description languages 2 9 Paper Feed option 3 25 Paper Handling option 3 25 Paper Output tab 3 23 PCL 2 9 PostScript 2 9 Printer Features 3 25 UNIX 2 9 Windows 2000 or later 2 10 Xerox Support Centre 1 12 printhead 5 22 printing Advanced tab 3 23 ...

Page 166: ... only 2 6 the IP address dynamically 2 6 the IP address manually 2 7 setting up the network 2 2 shipping the printer 5 19 side door 1 2 4 9 side seam envelopes 3 4 smudges or smears 4 7 SNAP Press color correction 4 4 solving print quality problems 4 6 specialty media 3 9 3 17 3 31 custom size paper 3 57 3 61 envelopes 3 38 glossy paper 3 51 labels 3 45 transparencies 3 31 sRGB Display color corre...

Page 167: ...oo light or too dark 4 10 turning off the printer 5 22 tutorials 6 19 two sided printing 3 27 2nd side setting 3 29 automatic 3 27 binding edge options 3 28 manual 3 29 side one 3 29 side two 3 30 selecting 3 28 selecting 2nd Side on the control panel 3 30 U upgrades 1 5 usage guidelines paper 3 4 USB 2 4 USB connection 1 3 User Guide 1 10 user safety A 1 W warning and error messages 6 17 waste tr...

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