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14.4
Special Days (Holidays)
You can define special days such as Holidays or days when you are away from the office and would like
special call treatments. To configure Special Days, select the Special Days tab and follow the steps below:
To select individual special days:
1.
Select the month using the
key and the year using the
Key
2.
Click on an individual day, or click and drag to select multiple days
3.
Click Apply
To have the system automatically define public holidays:
1.
Click on the “Add Public Holidays” button
2.
Select the holidays you wish to add (US Public Holidays)
3.
Click Apply