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US/CAN/MEX: +1-518-289-1294 Toll Free Technical Support: +1-844-280-WYRE (9973)
MAINTENANCE, PROVIDED SER
VICE, MAIL-IN-SER
VICE AND W
ARRANTY
Maintenance
Clean this unit with a soft, dry cloth only. Never use alcohol, paint thinner or other harsh chemicals.
Provided Service
1. Damage requiring service:
This unit should be serviced by a qualified service personnel if:
• The DC power supply or AC adaptor has been damaged.
• Objects or liquid have gotten into the unit.
• The unit has been exposed to rain.
• The unit does not operate normally or exhibits a marked change in performance.
• The unit has been dropped or the cabinet damaged.
2. Servicing Personnel:
Do not attempt to service the unit beyond that described in these operating instructions. Refer all other
servicing to authorised servicing personnel.
3. Replacement Parts:
When parts need replacing, ensure parts approved by the manufacturer are used – either those specified
by the manufacturer or parts possessing the same characteristics as the original parts. Be aware – unauthorised substitutes may
result in fire, electric shock, or other hazards and will invalidate your warranty.
4. Safety Check:
After repairs or service, ask the service personnel to perform safety checks to confirm the unit is in proper working
condition.
Mail-in-Service
When shipping the unit, carefully pack and send it prepaid, with adequate insurance and preferably in the original packaging.
Please include a document or letter detailing the reason for return and include a daytime telephone number and/or email address
where you can be contacted.
If repair is required during the limited warranty period, the purchaser will be required to provide a sales receipt or other proof of
purchase, indicating date and location of purchase as well as the price paid for the product. The customer will be charged for the
repair of any unit received unless such information is provided.
Warranty
Should you feel your product does not function adequately due to defects in materials or workmanship, we (referred to as “the
warrantor”) will, for the length of the period indicated below (starting from the original date of purchase) either:
a) Repair the product with new or refurbished parts.
or
b) Replace it with a new or refurbished product.
Limited warranty period:
This WyreStorm product is covered by a 2 year PARTS and LABOR warranty. During this period there will be no charge for unit
repair, replacement of unit components or replacement of product if necessary.
The decision to repair or replace will be made by the warrantor. The purchaser must mail-in the product during the warranty period.
This limited warranty only covers the product purchased as new and is extended to the original purchaser only. It is non-transferable
to subsequent owners, even during the warranty period. A purchase receipt or other proof of original purchase date is required for
the limited warranty service.
Summary of Contents for TT-KIT-4K
Page 29: ...INSTALLATION NOTES...
