INDUCTION RANGE ERROR CODES
Error
Code
Shown Phrase
PRI
Component
Error Description
Service Instruction
3B20
eLowInputVoltage
2
The incoming voltage is
below 177 V.
1
Check the power supply to the
unit.
3C20
eHighInputVoltage
2
The incoming voltage is
above 265 V.
1
Check the power supply to the
unit.
3D20
eInputFrequencyFault
2
The incoming frequency
is below 47 Hz or above
63 Hz.
1
Clear the error.
2
Contact an electrician.
6020
eUIMRS485NetworkFault
2
The UIM detects an error
with the RS485 network.
1
Check the RS485 circuitry.
2
Replace the UIM.
3421
ePrimaryMDLOperationTimeout
2
Right oven
The MDL has run too long
without finding the
correct position.
1
Check the oven door.
2
Check the MDL.
3422
eSecondaryMDLOperationTime
out
2
Left oven
1
Check the oven door.
2
Check the MDL.
3521
ePrimaryDoorOpenInClean
2
Right oven
The door switch is open
while in self-clean or the
MDL is not locked in self-
clean.
1
Check the door switch.
2
Check the MDL.
3
Check the oven door.
3522
eSecondaryDoorOpenInClean
2
Left oven
1
Check the door switch.
2
Check the MDL.
3
Check the oven door.
3721
ePrimaryInvalidMDLSwitchPosi
tion
2
Right oven
The MDL lock switch and
unlock switch are closed
at the same time.
1
Check the MDL.
2
Check the oven door.
3722
eSecondaryInvalidMDLSwitchP
osition
2
Left oven
1
Check the MDL.
2
Check the oven door.
5021
ePrimaryHighTemperatureDurin
gClean
2
Right oven
The RTD senses a
temperature above 950°F
(510°C) while in clean
mode.
1
Check the oven temperature.
2
Check the RTD circuitry.
3
Replace the relay board.
5022
eSecondaryHighTemperatureD
uringClean
2
Left oven
1
Check the oven temperature.
2
Check the RTD circuitry.
3
Replace the relay board.
5121
ePrimaryHighTemperatureNonC
lean
2
Right oven
The RTD senses a
temperature above 600°F
(316°C) while not in clean
mode.
1
Check the oven temperature.
2
Check the RTD circuitry.
3
Replace the relay board.
5122
eSecondaryHighTemperatureN
onClean
2
Left oven
1
Check the oven temperature.
2
Check the RTD circuitry.
3
Replace the relay board.
5521
ePrimaryStalledCoolingFan
2
Right oven
The cooling fan speed is
below the minimum
threshold.
1
Check the cooling fan operation.
2
Check the high-voltage cooling
fan motor circuitry.
3
Check the low voltage to the
cooling fan speed sensor.
4
Replace the relay board.
30" and 36" Induction Range
Troubleshooting
Induction Range Error Codes
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