Troubleshooting Guide
48
Troubleshooting
If your Wolf dual fuel range is not operating properly, use
the following troubleshooting guide before calling Wolf
factory certified service. This guide will save you time and
trouble and may help you avoid the expense of a service
call.
Range does not operate.
•
Check the household fuse or circuit breaker to see if it
has been blown or tripped. A power outage may also
have caused a disruption in service.
•
No electricity is being supplied to the range. Have an
electrician verify that the range is connected to a
proper electrical circuit.
Burner flame does not burn evenly.
•
Align the burner cap of the dual-stacked, sealed burner
assembly as described on page 10.
Burner fails to ignite.
•
Igniter is damp. Allow it to dry completely.
Burners extinguish themselves when using more than
one large pan simultaneously.
•
Good gas combustion requires the correct amount of
airflow to maintain the flame. Using two oversized pans
simultaneously restricts air movement.
Food boils over the pan and into the burner drip pan.
•
Heat setting is too high or pan is too small for its
contents.
Food boils or burns more in one area of a pan.
•
Pan is not centered above the burner or base of pan
does not rest flat on the burner grate.
•
Pan does not conduct heat evenly.
Water does not come to a boil fast enough.
•
Cover pan for most efficient use of the high setting.
•
Diameter of pan is too large or base of pan is warped.
Simmer setting does not maintain constant temperature.
•
Delicate foods may need a lower simmer setting so
that scorching does not occur.
Food cooks too slowly when sautéing.
•
Too much food added at one time; sauté in batches.
•
Size of food pieces is too large or temperature of food
is colder than usual.
Oven temperature is too hot.
•
Food cooked in glass, glass ceramic, or dark metal
which holds more heat than shiny pans.
•
Oven temperature setting is too high or baking pan too
large for recipe.
Oven temperature is not hot enough.
•
Oven is not fully preheated.
•
Oven door opened too often or left open too long.
•
Pan is too small for recipe.
