4-24
Chapter 4: Troubleshooting
November 2007
Power Fault while
Printing
The Printer lost power while
printing.
Check power connection to Printer.
Power Reset
The game powered up.
No action required. Error clears after one game is
played.
Printer Carriage
Jam
The Printer reported a carriage
jam.
Check Printer head for jams.
Printer Close Error
The Printer reported an error after
being closed.
Check Printer cabling.
Printer Com Error
The Printer communication was
lost. A status reply has not been
received from the Printer for ten
seconds, during an Idle state.
Confirm that the Printer communication and power
cables are sufficiently connected.
Replace Printer Comm. Board.
Printer Com Lost
During Print
During a print job, the Printer
stopped replying to status
requests.
Confirm that the Printer communication and power
cables are sufficiently connected.
Printer Config Error
The Printer needs to be
configured.
Check the Printer configuration in the
Administration
Menu
.
Printer Device Error
The Printer reported an error with
a component.
Head Failure
Voltage Failure
Temperature Failure
Bad Paper Index
Test or replace the Printer.
Printer Not Set
The Printer is not set up.
Set the Printer as a
Machine Device
from the
Setup
Menu
.
Printer Off Line
The Printer reported an offline
status.
Check Printer cabling.
Printer Open Error
The Printer reported an open
status. For the Seiko/FutureLogic,
the Printer detected a door open
error, or a platen disengaged
error.
Open and close the Printer.
Printer Out of Paper The Printer detected an out of
paper status, or a lost paper input
status.
Refill the paper.
Check optic on printer.
Printer Paper In
Chute
For the Netplex only, the Printer
reported a paper in chute status.
Remove paper from chute.
Printer Paper Jam
The Printer reported a paper jam.
Check the Printer for jams and clear path.
Printer Paper Low
The Printer reported a paper low
status.
Refill the paper.
Check optic on printer.
Printer Power Off
The Printer power is OFF.
Check the Aux. PDU.
Connections on Bulkhead.
Printer Receive
Error
The Printer reported a receive
error.
Check Printer cabling.
If necessary, replace cable.
Printer System Error The Printer reported a system
error.
Bad Library References
Bad Printer Region Data
Bad Buffer Space
Bad Job Memory
Bad Command
Test or replace the Printer.
Printer Timeout
Error
For the Ithaca/Transact only, the
Printer reported that a print
process started with no errors, but
the ticket complete flag was not
reported.
Test or replace the Printer.
Printer Transmit
Error
The Printer reported a transmit
error.
Confirm the Printer communication and power cable
connections.
Table 4-4 Tilt Codes (continued).
Display
Definition
Possible Solution(s)
Summary of Contents for Bluebird Series
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Page 12: ...4 List of Figures November 2007 ...
Page 16: ...4 About this Guide General Information October 2007 ...
Page 101: ...5 13 Chapter 5 Exploded Views Block Diagram for BBU AC Power Distribution ...
Page 102: ...5 14 Chapter 5 Exploded Views Block Diagram for BBU Bulkhead with CPU NXT ...
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