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Chapter 6. Troubleshooting
6.1 A failure signed by the LED flashing
1. The MDM RDY (red) LED is lighting continuously or flashing slowly – the SIM card is
not inserted properly.
Turn off the device, then remove the SIM card then insert it again. Please, check that you’ve inserted
the SIM card properly into the device.
2. The STA LED is flashing continuously - APN failure or wrong APN name or unavailable
IP address. The GSM network connection was not performed succesfully.
Please, ensure about the APN name or IP address and check the configuration of the device.
Reconfigure the settings and wait while the device will be started by the new settings and operating
properly.
3. Failed operation
Check the
Easy 2
firmware verion (by the SWVER value at the
EasyTerm
status). When it is not
V2.3 R08I12NB or newer then refresh the firmware to a newer version immediately.
Also ensure that the uploaded version containt the „I” as impulse, because it means that your
device is using the impulse counter firmware of the device.
6.2 Signal strength problems
In the
EasyTerm
, at the
Status window
(2) the „
disconnected
” status signs that the device was
disconnected from the serial port and it is not accessible (then reconnect the wire and the device or
restart the
communicator
). The successfull connection will be notified by the „
connected
” status.
When the device was restarted or you’ve removed the powe supply, close the
EasyTerm
application.
When you will adding the power adapter for the device or you’ve restarted it, and the operation of the
Easy 2S NB
was prepared, then close the connection in the
Connection window
(1), by the Close
button and remove the serial connection from the computer side. Then reconnect the cable and push
on the Open button.
