Wisstar WP-N6516-M2-16P User Manual Download

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Network Video Recorder User Manual

Summary of Contents for WP-N6516-M2-16P

Page 1: ...USER MANUAL WP N6516 M2 16P www wisstar net info wisstar net ...

Page 2: ...BUSINESS PROFITS BUSINESS INTERRUPTION OR LOSS OF DATA OR DOCUMENTATION IN CONNECTION WITH THE USE OF THIS PRODUCT EVEN IF OUR COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES REGARDING TO THE PRODUCT WITH INTERNET ACCESS THE USE OF PRODUCT SHALL BE WHOLLY AT YOUR OWN RISKS OUR COMPANY SHALL NOT TAKE ANY RESPONSIBILITES FOR ABNORMAL OPERATION PRIVACY LEAKAGE OR OTHER DAMAGES RESULTING F...

Page 3: ...ence 2 This device must accept any interference received including interference that may cause undesired operation EU Conformity Statement This product and if applicable the supplied accessories too are marked with CE and comply therefore with the applicable harmonized European standards listed under the EMC Directive 2014 30 EU the LVD Directive 2014 35 EU the RoHS Directive 2011 65 EU 2012 19 EU...

Page 4: ...Network Video Recorder User Manual 3 ...

Page 5: ...ovides additional information to emphasize or supplement important points of the main text Indicates a potentially hazardous situation which if not avoided could result in equipment damage data loss performance degradation or unexpected results Indicates a hazard with a high level of risk which if not avoided will result in death or serious injury ...

Page 6: ...he device turn off the power at once and unplug the power cable and then please contact the service center Preventive and Cautionary Tips Before connecting and operating your device please be advised of the following tips Ensure unit is installed in a well ventilated dust free environment Unit is designed for indoor use only Keep all liquids away from the device Ensure environmental conditions mee...

Page 7: ...gs 25 Enter Main Menu 29 System Operation 30 Log out 30 Shut Down the Device 30 Reboot the Device 30 Chapter 3 Camera Management 31 Add the IP Cameras 31 Add the IP Camera Manually 31 Add the Automatically Searched Online IP Cameras 32 Manage Cameras for PoE Device 32 Add PoE Cameras 33 Add Non PoE IP Cameras 33 Configure PoE Interface 33 Enable the H 265 Stream Access 35 Upgrade the IP Camera 35 ...

Page 8: ...apter 6 Live View 51 Start Live View 51 Digital Zoom 51 Live View Strategy 51 Switch Main Auxiliary Port 52 3D Positioning 52 Target Detection 52 Configure Live View Settings 53 Configure Live View Layout 54 Configure Auto Switch of Cameras 55 Configure Channel zero Encoding 56 Chapter 7 PTZ Control 57 PTZ Control Wizard 57 ConfigurePTZ Parameters 57 Set PTZ Presets Patrols Patterns 58 Set a Prese...

Page 9: ...ule 74 Configure Continuous Recording 77 Configure Motion Detection Triggered Recording 77 Configure Event Triggered Recording 77 Configure Alarm Triggered Recording 78 Configure Picture Capture 79 Configure Holiday Recording and Capture 80 Configure Redundant Recording and Capture 82 Chapter 9 File Management 84 Search and Export All Files 84 Search Files 84 Export Files 84 Search and Export Huma...

Page 10: ...Switch between Main Stream and Sub Stream 98 Thumbnails View 99 Fast View 99 Digital Zoom 99 Chapter 11 Event and Alarm Settings 100 Configure Arming Schedule 100 Configure Alarm Linkage Actions 101 Configure Motion Detection Alarm 102 Configure Video Loss Alarm 104 Configure Video Tampering Alarm 105 Configure Sensor Alarms 106 Configure Alarm Input 106 Configure One Key Disarming 106 Configure A...

Page 11: ...on 128 Defocus Detection 129 PIR Alarm 130 Chapter 13 Smart Analysis 132 People Counting 132 Heat Map 132 Chapter 14 Network Settings 134 Configure TCP IP Settings 134 Device with Dual Network Interface 134 Device with a Single Network Interface 135 Configure Guarding Vision 136 Configure EHome 136 Configure DDNS 138 Configure PPPoE 139 Configure NTP 139 Configure SNMP 140 Configure Email 141 Conf...

Page 12: ... Reserved Email 157 Chapter 16 System Service Maintenance 158 Storage Device Maintenance 158 Configure Disk Clone 158 S M A R T Detection 159 Bad Sector Detection 160 HDD Health Detection 161 Repair Database 162 Search Export Log Files 163 Search the Log Files 163 Export the Log Files 164 Import Export IP Camera Configuration Files 164 Import Export Device Configuration Files 166 Configure System ...

Page 13: ...76 Manage User Accounts 176 Add a User 176 Set the Permission for a User 178 Set Local Live View Permission for Non Admin Users 180 Edit the Admin User 181 Edit the Operator Guest User 183 Delete a User 184 Chapter 18 Appendix 185 Glossary 185 Troubleshooting 186 ...

Page 14: ...ntification number shared by the devices You may also pair an IR Remote to a specific device by changing the Device ID as follows Pairing Enabling the IR Remote to a Specific Device optional You can pair an IR Remote to a specific device by creating a user defined Device ID This feature is useful when using multiple IR Remotes and devices On the device Go to System General Type a number 255 digits...

Page 15: ...functions proceed as follows Press the DEV key on the IR Remote Any existing Device ID will be erased from the unit s memory and it will no longer function with the device Re enabling the IR Remote requires pairing to a device See Pairing the IR Remote to a Specific device optional above The keys on the remote control closely resemble the ones on the front panel See the table 1 4 ...

Page 16: ...Network Video Recorder User Manual 15 IR Remote Functions ...

Page 17: ... selection If User Is Not Logged On 1 Hold Power On Off button 1 down for five seconds to display the user name password prompt 2 Press the Enter button 12 to display the on screen keyboard 3 Input the user name 4 Press the Enter button 12 to accept input and dismiss the on screen keyboard 5 Use the Down Arrow button 12 to move to the Password field 6 Input password use on screen keyboard or numer...

Page 18: ...ase alphabet symbols and numerals 6 REC Enter Manual Record setting menu Call a PTZ preset by using the numeric buttons in PTZ control settings Turn audio on off in Playback mode 7 PLAY Go to Playback mode Auto scan in the PTZ Control menu 8 INFO Reserved 9 VOIP Switches between main and spot output Zooms out the image in PTZ control mode 10 MENU Return to Main menu after successful login N A Show...

Page 19: ...ure you have installed batteries properly in the remote control And you have to aim the remote control at the IR receiver in the front panel If there is no response after you press any button on the remote follow the procedure below to troubleshoot Go to System General by operating the front control panel or the mouse Check and remember device ID The default ID is 255 This ID is valid for all the ...

Page 20: ... and the polarities of the batteries are not reversed Batteries are fresh and not out of charge IR receiver is not obstructed No fluorescent lamp is used nearby If the remote still can t function properly please change a remote and try again or contact the device provider ...

Page 21: ...ame Action Description Left Click Single Click Live view Select channel and show the quick set menu Menu Select and enter Double Click Live view Switch between single screen and multi screen Click and Drag PTZ control pan tilt and zoom Video tampering privacy mask and motion detection Select target area Digital zoom in Drag and select target area Live view Drag channel time bar Right Click Single ...

Page 22: ...e front panel The Power indicator LED should turn blue indicating that the unit begins to start up After startup the Power indicator LED remains blue A splash screen with the status of the HDD appears on the monitor The row of icons at the bottom of the screen shows the HDD status X means that the HDD is not installed or cannot be detected Activate the Device Purpose For the first time access you ...

Page 23: ...camera s connected to the device Optionally check the Export GUID to export the GUID for future password resetting Click OK to save the password and activate the device After the device is activated you should properly keep the password When you have enabled the Export GUID continue to export the GUID file to the USB flash driver for the future password resetting You can duplicate the password to ...

Page 24: ...fferent you must set the pattern again Login to the Device Log in via Unlock Pattern Only the admin user has the permission to unlock the device Please configure the pattern first before unlocking Please refer to Chapter 2 2 Step 2In the IP Camera Activation text field enter the password to activate the IP camera s connected to the device Optionally check the Export GUID to export the GUID for fut...

Page 25: ...select the menu to enter the interface Draw the Unlock Pattern Draw the pre defined pattern to unlock to enter the menu operation If you have forgotten your pattern you can select the Forgot My Pattern or Switch User option to enter the normal login dialog box When the pattern you draw is different from the pattern you have configured you should try again If you have drawn the wrong pattern for mo...

Page 26: ...gin dialog box if you enter the wrong password 7 times the current user account will be locked for 60 seconds Enter Wizard to Configure Quick Basic Settings By default the Setup Wizard starts once the device has loaded The Setup Wizard can walk you through some important settings of the device If you don t want to use the Setup Wizard at that moment click the Exit button Configure the date and tim...

Page 27: ... and Time Settings After the time settings click Next to enter the Network Setup Wizard window as shown in the following figure Network Settings Click Next after you configured the network parameters which takes you to the HDD Management window ...

Page 28: ...ace to add the IP cameras 1 Click Search to search the online IP Camera Before adding the camera make sure the IP camera to be added is in active status 2 Click the Add to add the camera If the camera is in inactive status you can select the camera from the list and click Activate to activate the cameras Search for IP Cameras Enter the Platform Access and configure the Guarding Vision settings ...

Page 29: ...n password if required Change Password You can enter click the to show the characters input 1 Check the checkbox of New Admin Password 2 Enter the original password in the text field of Admin Password 3 Input the same password in the text field of New Password and Confirm 4 Check the Unlock Pattern to enable the unlock pattern login ...

Page 30: ... your password regularly especially in the high security system resetting the password monthly or weekly can better protect your product Click OK to complete the startup Setup Wizard Enter Main Menu After you have completed the wizard you can right click on the screen to enter the main menu bar Refer to the following figure and table for the description of main menu and sub menus Main Menu Bar Des...

Page 31: ...e menu bar Click Logout After you have logged out the system menu operation on the screen is invalid It is required to input a user name and password to unlock the system Shut Down the Device Click on the menu bar Click the Shutdown button Click the Yes button Do not press the POWER button again when the system is shutting down Reboot the Device From the Shutdown menu you can also reboot the devic...

Page 32: ...the network connection is valid and correct and the IP camera to add has already been activated Click on the main menu bar to enter the Camera Management Click the Custom Add tab on the title bar or click in the idle channel window to enter the Add IP Camera interface Enter IP address protocol management port and other information of the IP camera to add Enter the login user name and password of t...

Page 33: ...he camera management interface Manage Cameras for PoE Device This chapter is only applicable for models with PoE funciton Purpose The PoE interfaces enables the device system to pass electrical power safely along with data on Ethernet cabling to the connected PoE cameras Supported PoE camera number varies with device model If you disable the PoE interface you can also connect to the online network...

Page 34: ...a Position the cursor on a window with no linked IP camera and click the button Edit IP Camera Select Adding Method as Manual Plug and Play The camera is physically connected to the PoE interface Its parameters cannot be edited You can go to System Network TCP IP to change IP address of PoE port Manual Add IP camera without physical connection via network Enter the IP address the user name and pas...

Page 35: ... are enabled with the short distance mode by default The bandwidth of IP camera connected to the PoE via long network cable 100 to 300 meters cannot exceed 6 MP The allowed max long network cable may be less than 300 meters depending on different IP camera models and cable materials When the transmission distance reaches 100 to 250 meters you must use the CAT5E or CAT6 network cable to connect wit...

Page 36: ...sh drive with the IP camera s firmware upgrade file to the device On the camera management interface select a camera Go to More Settings Upgrade at the top taskbar Select the firmware upgrade file from the U flash drive Click Upgrade Result The IP camera will reboot automatically after the upgrading completes Configure the Customized Protocols Purpose To connect the network cameras which are not c...

Page 37: ...nufacturer of the network camera to consult the URL uniform resource locator for getting main stream and sub stream The format of the URL is Type IP Address of the network camera Port Path Example rtsp 192 168 1 55 554 ch1 main av_stream The protocol type and the transfer protocols must be supported by the connected IP camera Click OK to save the settings Result After adding the customized protoco...

Page 38: ...g when IoT alarm occurs Add IoT Device Maximum IoT channel number is the half of maximum network camera number of your video recorder Add Access Control Device Purpose Add alarm host and video intercom devices to receive their alarms You can configure linkage actions like triggering recording and full screen monitoring when an alarm occurs Before your start Install access control devices Ensure ne...

Page 39: ...r access control device information Device IP Port User Name and Password must be the same with access control device Optional For device with multiple access control channels or video channels check the access control channel and video channel as your desire ...

Page 40: ...ion first For details refer to 4 2 Configure Linkage Action Click to edit added access control device information Add Alarm Device Purpose Add alarm devices of Luminite GJD or OPTEX manufacturer to receive their alarms You can configure linkage actions like triggering recording and full screen monitoring when an alarm occurs Before your start Install alarm devices Ensure network communication betw...

Page 41: ... The information must be the same with alarm device to add Click Add Related operations Click to view the live video of related channel You need to select trigger channel in linkage action configuration first For details refer to 4 2 Configure Linkage Action Click to edit added alarm device information Configure Linkage Action and Arming Schedule Purpose ...

Page 42: ...actions as your desire For detailed steps refer to 11 2 Configure Alarm Linkage Actions Full Screen Monitoring and OSD Display are only valid for the selected Trigger Channel Click Arming Schedule Configure arming schedule For detailed steps refer to 11 1 Configure Arming Schedule Linkage action is only valid during the set schedule Click Apply Configure OSD Purpose You can display alarm informati...

Page 43: ...more alarm information it will automatically turn to new page Privacy Settings Enter privacy information you want to mask Masked privacy information will be replaced by Privacy information includes Event Device Card Name and ID Adjust the quadrilateral of yellow frame on the preview window to adjust IoT OSD size and position Click Apply Search IoT Record Purpose Search alarms by time by event type...

Page 44: ... access control device will upload card name and card No to video record You can search event by card name or card No Click Search Search Result Access Control Search Result Alarm Device IoT Video Picture Purpose Configure the event recording or capturing schedule for the selected trigger channel the channel will automatically record videos or capture pictures when IoT alarm occurs ...

Page 45: ...y Configure event recording or capturing schedule Choose from Recording 1 Go to Storage Schedule Record 2 Select Camera No and check Enable Schedule The camera should be the camera you select in step 4 3 Select the recording type as Event 4 Drag the mouse on the time bar to set the event detection recording schedule Refer to 8 4 Configure Recording Schedule for details 5 Click OK Capturing Go to S...

Page 46: ...capturing schedule Refer to 8 4 Configure Recording Schedule for details Click OK Event Recording Step result When an alarm occurs the selected trigger channel will start event recording Search IoT Video Picture Purpose Search IoT event triggered videos or pictures Go to File Management All Files ...

Page 47: ... Search Event Video Picture Set search conditions Camera Select it as the selected trigger channels in IoT linkage action configuration Event Type Select the desired IoT event File Type You can search the IoT video or picture Click Search ...

Page 48: ...ct the camera from the drop down list Edit the name in the Camera Name text field Check the checkbox of the Display Name Display Date and Display Week if you want to show the information on the image Set the date format time format and display mode OSD Configuration Interface You can use the mouse to click and drag the text frame on the preview window to adjust the OSD position Click the Apply but...

Page 49: ...x of Enable to enable this feature Use the mouse to draw a zone on the window The zones will be marked with different frame colors Privacy Mask Settings Interface Up to 4 privacy masks zones can be configured and the size of each area can be adjusted Related Operation The configured privacy mask zones on the window can be cleared by clicking the corresponding Clear Zone1 4 icons on the right side ...

Page 50: ... Select the day night switch mode to Day Night Auto or Auto Switch Auto The camera switches between the day mode and the night mode according to the illumination automatically The sensitivity ranges from 0 to 7 and the higher sensitivity results in the more easily to trigger the mode switch The switch time refers to the interval time between the day night switch You can set it from 5 sec to 120 se...

Page 51: ...osure value results in the brighter image Backlight Set the wide dynamic range 0 to 100 of the camera When the surrounding illumination and the object have larger difference in brightness you should set the WDR value Image Enhancement For optimized image contrast enhancement Click the Apply to save the settings ...

Page 52: ... realize the capture instant playback audio on off digital zoom live view strategy show information and start stop recording etc Digital Zoom Digital Zoom is for zooming in the live image You can zoom in the image to different proportions 1 to 16X In the live view mode click from the toolbar to enter the digital zoom interface You can move the sliding bar or scroll the mouse wheel to zoom in out t...

Page 53: ...and drag a rectangle area in the lower right direction to realize zoom in Zoom out Use the left key of mouse to drag a rectangle area in the upper left direction to move the position to the center and enable the rectangle area to zoom out Target Detection In live view mode the target detection function can achieve smart detection facial detection vehicle detection and human body detection during t...

Page 54: ... capture picture All channels are selected as default 3 Click Finish The smart analysis results of the detection are displayed in the list Optionally click a result in list to play the related video Configure Live View Settings Live View settings can be customized according to different needs You can configure the output interface dwell time for screen to be shown mute or turning on the audio the ...

Page 55: ...n switching of cameras when enabling auto switch in Live View Enable Audio Output Enable disable audio output for the selected video output Volume Adjust the volume of live view playback and two way audio for the selected output interface Event Output Select the output to show event video Full Screen Monitoring Dwell Time Set the time in seconds to show alarm event screen Click OK to save the sett...

Page 56: ...the window You can enter the number in the text field to quickly search the camera from the list You can also click and drag the camera to the desired window on the live view interface to set the camera order Related Operation Click button to start live view for all the channels Click to stop all the live view Click Apply to save the settings Configure Auto Switch of Cameras You can set the auto s...

Page 57: ...rpose You can enable the channel zero encoding when you need to get a remote view of many channels in real time from web browser or CMS Client Management System software in order to decrease the bandwidth requirement without affecting the image quality Go to System Live View General Select the video output interface to Channel Zero Go to System Live View Channel Zero Check the checkbox to enable t...

Page 58: ...e PTZ camera live view The PTZ control wizard pops up as below PTZ Control Wizard Follow the wizard to adjust the PTZ view focus and zoom in out the camera Optional Check Do not show this prompt again Click OK to exit ConfigurePTZ Parameters Purpose Follow the procedure to set the parameters for PTZ The configuration of the PTZ parameters should be done before you control the PTZ camera Click on t...

Page 59: ...s Click OK to save the settings Set PTZ Presets Patrols Patterns Before you start Please make sure that the presets patrols and patterns should be supported by PTZ protocols Set a Preset Purpose Follow the steps to set the preset location which you want the PTZ camera to point to when an event takes place Click on the quick settings toolbar of the PTZ camera live view The PTZ control panel display...

Page 60: ...eat steps 2 6 to save more presets Optional Click Cancel to cancel the location information of the preset Optional Click in the lower right corner of live view to view the configured presets View the Configured Presets Call a Preset Purpose This feature enables the camera to point to a specified position such as a window when an event takes place Click on the quick settings toolbar of the PTZ came...

Page 61: ... to the next key point The key points are corresponding to the presets Click on the quick settings toolbar of the PTZ camera live view The PTZ control panel displays on the right of the interface Click Patrol to configure patrol Patrol Configuration Select the patrol No in the text field Click Set to enter the Patrol Settings interface Patrol Settings Click to add key point for the patrol ...

Page 62: ...me span to stay at the corresponding key point 2 Click Apply to save the key points to the patrol Optional Click to edit the added key point Edit Key Point Optional Select a key point and click to delete it Optional Click or to adjust the key point order Click Apply to save the settings of the patrol Repeat steps 3 9 to set more patrols Call a Patrol Purpose Calling a patrol makes the PTZ to move ...

Page 63: ... call the pattern to make the PTZ movement according to the predefined path Click on the quick settings toolbar of the PTZ camera live view The PTZ control panel displays on the right of the interface Click Pattern to configure pattern Pattern Configuration Select the pattern No in the text field Set the pattern 1 Click Record to start recording 2 Click corresponding buttons on the control panel t...

Page 64: ...calling it Set Linear Scan Limits Before you start Please make sure the connected IP camera supports the PTZ function and is properly connected Purpose The linear scan can be enabled to trigger the scan in the horizontal direction in the predefined range This function is supported by some certain models Click on the quick settings toolbar of the PTZ camera live view The PTZ control panel displays ...

Page 65: ...Click Restore to clear the defined left limit and right limit data Reboot the camera to take the settings into effect One touch Park Before operating this function make sure the connected camera supports the linear scan Purpose For some certain model of the speed dome it can be configured to start a predefined park action scan preset patrol and etc automatically after a period of inactivity park t...

Page 66: ...re the connected IP camera supports the PTZ function and is properly connected Purpose You can operate the auxiliary functions including light wiper 3D positioning and center on the PTZ control panel Click on the quick settings toolbar of the PTZ camera live view The PTZ control panel displays on the right of the interface Click Aux Function Aux Function Configuration Click the icons to operate th...

Page 67: ...llation instructions Add the Network Disk You can add the allocated NAS or disk of IP SAN to device and use it as network HDD Up to 8 network disks can be added Adding NAS Go to Storage Storage Device Click Add to enter the Custom Add interface Select the NetHDD from the drop down list Select the type to NAS Enter the NetHDD IP address in the text field Click Search to search the available NAS dis...

Page 68: ... return to the HDD Information menu The added NetHDD will be displayed in the list Adding IP SAN Go to Storage Storage Device Click Add to enter the Custom Add interface Select the NetHDD from the drop down list Select the type to IP SAN Enter the NetHDD IP address in the text field Click Search to search the available IP SAN disks Select the IP SAN disk from the list shown below Click OK to compl...

Page 69: ...he Init button for initialization Configure eSATA for Data Storage When there is an external eSATA device connected to device you can configure eSATA for the data storage and you can manage the eSATA in the device Click Storage Advanced Select the eSATA type to Export or Record Capture from the dropdown list of eSATA Export use the eSATA for backup Record Capture use the eSATA for record capture R...

Page 70: ... initialize it is required Storage Mode Configure HDD Group Purpose Multiple HDDs can be managed in groups Video from specified channels can be recorded onto a particular HDD group through HDD settings Go to Storage Storage Device Check the checkbox to select the HDD to set the group Storage Device Click to enter the Local HDD Settings interface Local HDD Settings ...

Page 71: ... for HDD if the HDD group number is changed Go to Storage Storage Mode Check the checkbox of Group tab Select the group No from the list Check the checkbox to select the IP camera s to record capture on the HDD group Storage Mode HDD Group Click Apply Reboot the device to activate the new storage mode settings ...

Page 72: ...ures Go to Storage Storage Mode Check the checkbox of Quota tab Select a camera to set quota Enter the storage capacity in the text fields of Max Record Capacity GB and Max Picture Capacity GB Storage Mode HDD Quota Optional You can click Copy to if you want to copy the quota settings of the current camera to other cameras Click the Apply button to apply the settings ...

Page 73: ...he greater the resolution the greater the level of detail Resolution can be specified as the number of pixel columns width by the number of pixel rows height e g 1024 768 Bitrate The bit rate in kbit s or Mbit s is often referred to as speed but actually defines the number of bits time unit and not distance time unit Enable H 264 Mode The H 264 mode helps to ensure the high video quality with a lo...

Page 74: ... via the web browser Configuration Storage Schedule Settings Advanced Configure Advanced Recording Settings Go to Storage Schedule Settings Record Schedule Capture Schedule Check the checkbox of Enable to enable scheduled recording Click Advanced to set the recording parameters Advanced Record Settings Record Audio Check the checkbox to enable or disable audio recording Pre record The time you set...

Page 75: ... automatically starts stops recording according to the configured schedule Before you start Make sure you have installed the HDDs to the device or added the network disks before you want to store the video files pictures and log files Refer to the Quick Start Guide for the HDD installation Refer to Chapter 8 1 2 Add the Network Disk for network HDD connections Go to Storage Recording Schedule Sele...

Page 76: ... other days in the week The all day continuous recording is configured for the device by factory default Optional Copy the schedule settings of the one day to the other days of the week or holiday 1 Click the tab 2 Select the day s to duplicate with the same schedule settings 3 Click OK Copy Schedule to Other Days ...

Page 77: ...gs To enable Motion Alarm M A motion or alarm M A motion and alarm and Event triggered recording and capture you must configure the motion detection settings alarm input settings and other events as well Please refer to Chapter 11 Event and Alarm Settings and Chapter 12 ...

Page 78: ...lect the channel s to trigger the recording when motion event occurs Refer to Chapter 11 3 Configure Motion Detection Alarm for details Go to Camera Encoding Parameters Recording Parameters Set the event main stream sub stream recording parameters for the camera Go to Storage Recording Schedule Select the recording type to Motion Drag the mouse on the time bar to set the motion detection recording...

Page 79: ... bar to set the event detection recording schedule Refer to Chapter 8 4 Configure Recording Schedule for details Configure Alarm Triggered Recording You can configure the recording triggered by the motion detection face detection vehicle detection line crossing detection etc Go to System Event Normal Event Alarm Input Configure the alarm input and select the channel s to trigger the recording when...

Page 80: ... 8 4 Configure Recording Schedule for details Configure Picture Capture The picture refers to the live picture capture in continuous or event recording type Go to Camera Encoding Parameters Capture Set the picture parameters Resolution set the resolution of the picture to capture Picture Quality set the picture quality to low medium or high The higher picture quality results in more storage space ...

Page 81: ...chedule for details Configure Holiday Recording and Capture Purpose Follow the steps to configure the record or capture schedule on holiday for that year You may want to have different plan for recording and capture on holiday Go to System Holiday Settings Select a holiday item from the list and click Check the Enable to configure the holiday ...

Page 82: ...liday Settings 1 Edit the holiday name 2 Select the mode to by date by week or by month 3 Set the start and end date of the holiday 4 Click OK Set the schedule for the holiday recording Refer to Chapter 8 4 Configure Recording Schedule for details ...

Page 83: ...st set the storage mode to Group before you set the HDD property to Redundancy For detailed information please refer to Chapter 8 2 1 Configure HDD Group There should be at least another HDD which is in Read Write status Go to Storage Storage Device Select a HDD from the list and Click to enter the Local HDD Settings interface Set the HDD property to Redundancy HDD Property Redundancy Go to Storag...

Page 84: ...Network Video Recorder User Manual 83 Record Parameters Check the checkbox of Redundant Record Capture Click OK to save settings ...

Page 85: ...ra event type etc Search All Files Click Search to display results The matched files will be displayed Export Files Purpose Export files for backup purposes using USB device USB flash drive USB HDD USB optical disc drive SATA optical disc drive or eSATA HDD Search files to export For details see 9 1 1 Search Files Click to select files and click Export Select the file to export as Video and Log an...

Page 86: ...elect Target Picture or Source Picture in menu bar to display related pictures only Target Picture Display the search results of people close up Source Picture Display the search results of original picture captured by camera Export Human Files Purpose Export files for backup purposes using USB device USB flash drive USB HDD USB optical disc drive SATA optical disc drive or eSATA HDD Search for th...

Page 87: ...re in menu bar to display related pictures only Select Video or Picture to specify the file type Target Picture Display the search results of vehicle close up Source Picture Display the search results of original picture captured by camera Export Vehicle Files Purpose Export files for backup purposes using USB device USB flash drive USB HDD USB optical disc drive SATA optical disc drive or eSATA H...

Page 88: ...ick search Go to File Management All Files People Appearance File Vehicle File Set the search conditions Click Save Enter a name in text field and click Finished The saved search conditions will be displayed in search history list Call Search History Purpose You can quickly search files by calling search history Go to File Management All Files Human Files Vehicle Files Click a search conditon to q...

Page 89: ...Network Video Recorder User Manual 88 ...

Page 90: ...selected camera move the cursor to the window bottom to access the toolbar Click to start instant playback Playback Interface Play Normal Video Go to Playback Check one or more cameras in the camera list to start playing the video Select a date in the calendar Use the toolbar in the bottom part of playback interface to control the playing and realize a series of operations Refer to Chapter 10 2 Pl...

Page 91: ...nalyze the video containing the motion line or intrusion detection information mark it in red color and play the smart searched video The smart playback must be in the single channel playing mode Go to Playback Start playing the video of camera Click Smart From the toolbar at the bottom of the playing window click the motion line crossing intrusion icon for search ...

Page 92: ... 4 points to set a quadrilateral region for intrusion detection Only one region can be set Motion Detection 1 Click the icon 2 Hold the mouse on the image to draw the detection area manually 3 Click Search to search the matched video and start to play it Play Custom Searched Files You can play the files by custom search with different conditions Go to Playback Select a camera or cameras from the l...

Page 93: ...ace select a file and click to start playing the video Play Tag Files Purpose Video tag allows you to record related information like people and location of a certain time point during playback You can use video tag s to search for video files and position time point Before playing back by tag Add Tag Files Go to Playback ...

Page 94: ...Playback Click Tag The available tags are white marked and displayed in the time bar Point the white marked tag in the time bar to access the tag information Edit Tag Files Click to edit the tag name Click OK Play Tag Files Go to Playback Click Custom Search on the left bottom to enter the Search Condition interface Enter the search conditions for the tag files including the time and the tag keywo...

Page 95: ...e Play back video files on one or several channels searched by event type e g alarm input motion detection line crossing detection face detection vehicle detection etc Go to Playback Click Custom Search on the left bottom to enter the Search Condition interface Enter the search conditions for the event files e g time event type file status vehicle information for vehicle detection event etc ...

Page 96: ...arch On the search results interface select an event video file picture file and double click to start playing the video Event Files You can click or button to play 30s backward or forward Refer to Chapter 11 Event and Alarm Settings and Chapter 12 ...

Page 97: ... for searching video Select the different multi period at the right bottom corner e g 4 Period According to the defined number of split screens the video files on the selected date can be divided into average segments for playback E g if there are video files existing between 16 00 and 22 00 and the 6 screen display mode is selected then it can play the video files for 1 hour on each screen simult...

Page 98: ...art Connect the storage device with the video files to your device Go to Playback Click at the left bottom corner Select and click the button or double click to play the file Playback Operations Set Play Strategy in Smart Custom Mode Purpose When you are in the smart or custom video playback mode you can set the playing speed separately for the normal video and the smart custom video or you can se...

Page 99: ...rmal video the smart custom video separately The speed range is from X1 to XMAX You can set the speed in the single channel play mode only Play Strategy Edit Video Clips You can take video clips during the playback and export the clips In the video playback mode click to start video clipping operation Set the start time and end time of the video clipping Export the video clips to the local storage...

Page 100: ...ails View You can select and click on a required thumbnail to enter the full screen playback Fast View You can hold the mouse to drag on the time bar to get the fast view of the video files In the video playback mode use the mouse to hold and drag through the playing time bar to fast view the video files Release the mouse to the required time point to enter the full screen playback Digital Zoom In...

Page 101: ...apter 11 Event and Alarm Settings Configure Arming Schedule Select Arming Schedule Click Edit Select a day of the week and set the time period Up to eight time periods can be set each day Time periods shall not be repeated or overlapped Set Arming Schedule ...

Page 102: ... trigger recording channel Full Screen Monitoring When an alarm is triggered the local monitor displays in full screen the video image from the alarming channel configured for full screen monitoring If alarms are triggered simultaneously in several channels their full screen images will be switched at an interval of 10 seconds default dwell time A different dwell time can be set by going to System...

Page 103: ...Configure Email for details of Email configuration Check the checkbox to select the alarm output when an alarm is triggered To trigger an alarm output when an event occurs please refer to Chapter 11 6 3 Configure Alarm Output to set the alarm output parameters Click Trigger Channel and select one or more channels which will start to record capture or perform full screen monitoring when motion alar...

Page 104: ...he preview screen to draw the customized motion detection area s You can click Clear to clear the current motion detection area settings and draw again Set sensitivity 0 100 The sensitivity allows you to calibrate how readily movement triggers the alarm The higher value results in the more readily to trigger the motion detection Set the arming schedule Refer to Chapter 11 1 Configure Arming Schedu...

Page 105: ...f a channel and take alarm response action s Go to System Event Normal Event Video Loss Set Video Loss Detection Select the camera to configure the video loss detection Check Enable Set the arming schedule Refer to Chapter 11 1 Configure Arming Schedule Set the linkage actions Refer to Chapter 11 2 Configure Alarm Linkage Actions ...

Page 106: ...he video tampering area Use the mouse to click and drag on the preview screen to draw the customized video tampering area You can click Clear to clear the current area settings and draw again Set sensitivity level 0 2 3 levels are available The sensitivity allows you to calibrate how readily movement triggers the alarm The higher value results in the more readily to trigger the video tampering det...

Page 107: ...nput item from the list and click Alarm Input Select the alarm input type to N C or N O Edit the alarm name Check the radio button of Input Set the arming schedule Refer to Chapter 11 1 Configure Arming Schedule Set the linkage actions Refer to Chapter 11 2 Configure Alarm Linkage Actions Configure One Key Disarming The one key disarming enables the device to disarm the alarm input 1 by one key op...

Page 108: ...ey Disarming One Key Alarm Disarming Select the alarm linkage action s you want to disarm for the local alarm input1 When the alarm input 1 Local 1 is enabled with one key disarming the other alarm input settings are not configurable Click Apply to save the settings Configure Alarm Output Trigger an alarm output when an alarm is triggered Go to System Event Normal Event Alarm Output Select an alar...

Page 109: ...ally Clear Manually Clear you should manually clear the alarm when the alarm occurs Refer to 11 9 Trigger or Clear Alarm Output Manually for detailed instructions Set the arming schedule Refer to Chapter 11 1 Configure Arming Schedule Alarm Output Optional You can click Copy to copy the same settings to other alarm output s ...

Page 110: ...rm output and linkage actions Go to System Event Normal Event Exception Optional Enable the event hint if you want to display the event hint in the live view window 1 Check the checkbox of Enable Event Hint 2 Click to select the exception type s to take the event hint Event Hint Settings Select the excetion type from the drop down list to set the linkage actions ...

Page 111: ...ed when it receives alarms from both alarm input and events Event types include motion detection video tampering detection and other smart events such as line crossing detection intrusion detection etc Before you start Ensure the channel has been assigned with event alarm as your desire and the alarm input has been configured refer to 11 6 1 Configure Alarm Input Go to System Event Normal Event Al...

Page 112: ...tion are the same as the selected event s Combined Alarm Trigger or Clear Alarm Output Manually Purpose Sensor alarm can be triggered or cleared manually When the Manually Clear is selected for the dwell time of an alarm output the alarm can be cleared only by clicking Clear button Go to System Event Normal Event Alarm Output Select the alarm output you want to trigger or clear ...

Page 113: ...Network Video Recorder User Manual 112 Click Trigger Clear to trigger or clear an alarm output Alarm Output ...

Page 114: ... first VCA detections must be supported by the connected IP camera Refer to the User Manual of Network Camera for the detailed instructions for the VCA detection Face Detection Purpose Face detection function detects the face appears in the surveillance scene Linkage actions will be triggered when a human face is detected Go to System Event Smart Event Click Face Detection Face Detection Select a ...

Page 115: ... Configure Arming Schedule Set the linkage actions Refer to Chapter 11 2 Configure Alarm Linkage Actions Click Apply Vehicle Detection Purpose Vehicle Detection is available for the road traffic monitoring In Vehicle Detection the passed vehicle can be detected and the picture of its license plate can be captured You can send alarm signal to notify the surveillance center and upload the captured p...

Page 116: ...ng Area Settings Picture Overlay Content and Blacklist and Whitelist Area Settings Up to 4 lanes are selectable Blacklist and Whitelist You can export the file first to see its format and edit it and import it to the device Click Apply Refer to the User Manual of Network Camera for the detailed instructions for the vehicle detection Line Crossing Detection Purpose Line crossing detection detects p...

Page 117: ...ss the configured line with both direction can be detected and alarms are triggered A B Only the object crossing the configured line from the A side to the B side can be detected B A Only the object crossing the configured line from the B side to the A side can be detected Drag the Sensitivity slider to set the detection sensitivity Sensitivity range sensitivity The higher the value is the more ea...

Page 118: ... the captured pictures of intrusion detection Follow the steps to set the detection rules and detection areas 1 Select a Virtual Panel to configure Up to 4 virtual panels are selectable Drag the sliders to set Time Threshold Sensitivity and Percentage Time Threshold The threshold for the time of the object loitering in the region When the duration of the object in the defined detection area is lon...

Page 119: ...et the arming schedule Refer to Chapter 11 1 Configure Arming Schedule Set the linkage actions Refer to Chapter 11 2 Configure Alarm Linkage Actions Click Apply Region Entrance Detection Purpose Region entrance detection function detects objects that enter a pre defined virtual region from the outside place Go to System Management Event Settings Smart Event Click Region Entrance Detection Region E...

Page 120: ...w Area and draw a quadrilateral in the preview window by specifying four vertexes of the detection region Configure Arming Schedule and Linkage Action Click Apply Region Exiting Detection Purpose Region exiting detection function detects objects that exit from a pre defined virtual region Go to System Event Smart Event Click Region Exiting Region Exiting Detection Select a Camera to configure Chec...

Page 121: ...ilateral in the preview window by specifying four vertexes of the detection region Set the arming schedule Refer to Chapter 11 1 Configure Arming Schedule Set the linkage actions Refer to Chapter 11 2 Configure Alarm Linkage Actions Click Apply Loitering Detection Purpose Loitering detection is used to detect whether a target stays within a specified area longer than the set time and trigger alarm...

Page 122: ... Set Sensitivity Sensitivity Similarity of the background image to the object The higher the value the easier the detection alarm will be triggered Set the arming schedule Refer to Chapter 11 1 Configure Arming Schedule Set the linkage actions Refer to Chapter 11 2 Configure Alarm Linkage Actions Click Apply People Gathering Detection Purpose People gathering detection is used to detect whether th...

Page 123: ...he percentage refers to the density of human bodies within the area If it exceeds the threshold value the device will trigger alarm Set the arming schedule Refer to Chapter 11 1 Configure Arming Schedule Set the linkage actions Refer to Chapter 11 2 Configure Alarm Linkage Actions Click Apply Fast Moving Detection Purpose Fast moving detection is used to detect suspicious running and chasing over ...

Page 124: ...review window by specifying four vertices of the area Set Sensitivity Sensitivity Similarity of the background image to the object The higher the value the easier the detection alarm will be triggered Set the arming schedule Refer to Chapter 11 1 Configure Arming Schedule Set the linkage actions Refer to Chapter 11 2 Configure Alarm Linkage Actions Click Apply Parking Detection Purpose Parking det...

Page 125: ...old s Time Threshold The time of car staying in the region If the value is 10 an alarm is triggered after the car has stayed in the region for 10s Its range is 5s 20s Set Sensitivity Sensitivity Similarity of the background image to the object The higher the value the easier the detection alarm will be triggered Set the arming schedule Refer to Chapter 11 1 Configure Arming Schedule Set the linkag...

Page 126: ...tion Follow the steps to set the detection rules and detection areas 1 Select an Arming Region to configure Up to 4 regions are selectable 2 Drag the sliders to set Time Threshold and Sensitivity Time Threshold The time of the objects left over in the region If the value is 10 alarm is triggered after the object is left and stayed in the region for 10s Its range is 5s 20s Sensitivity Similarity de...

Page 127: ...a series of actions can be taken when the alarm is triggered Go to System Event Smart Event Click Object Removable Object Removal Detection Select a camera to configure Check Enable Object Removable Detection Optionally check Save VCA Picture to save the captured pictures of object removable detection Follow the steps to set the detection rules and detection areas 1 Select an Arming Area to config...

Page 128: ...le Refer to Chapter 11 1 Configure Arming Schedule Set the linkage actions Refer to Chapter 11 2 Configure Alarm Linkage Actions Click Apply Audio Exception Detection Purpose Audio exception detection detects the abnormal sounds in the surveillance scene such as the sudden increase decrease of the sound intensity Go to System Event Smart Event Click Audio Exception Audio Exception Detection Select...

Page 129: ... environment sound the higher the value should be Adjust it according to the environment Range 1 100 Sudden Decrease of Sound Intensity Detection Detects the sound steep drop in the surveillance scene You need set the detection sensitivity 1 100 Set the arming schedule Refer to Chapter 11 1 Configure Arming Schedule Set the linkage actions Refer to Chapter 11 2 Configure Alarm Linkage Actions Clic...

Page 130: ...ivity slider to set the detection sensitivity Sensitivity range 1 100 The higher the value is the more easily the change of scene can trigger the alarm Set the arming schedule Refer to Chapter 11 1 Configure Arming Schedule Set the linkage actions Refer to Chapter 11 2 Configure Alarm Linkage Actions Click Apply Defocus Detection Purpose The image blur caused by defocus of the lens can be detected...

Page 131: ...the value is the more easily the defocus image can be detected Set the arming schedule Refer to Chapter 11 1 Configure Arming Schedule Set the linkage actions Refer to Chapter 11 2 Configure Alarm Linkage Actions Click Apply PIR Alarm Purpose A PIR Passive Infrared alarm is triggered when an intruder moves within the detector vision field The heat energy dissipated by a person or any other warm bl...

Page 132: ...to configure Check PIR Alarm Optionally check Save VCA Picture to save the captured pictures of PIR alarm Set the arming schedule Refer to Chapter 11 1 Configure Arming Schedule Set the linkage actions Refer to Chapter 11 2 Configure Alarm Linkage Actions Click Apply ...

Page 133: ...Counting Select the camera Select the report type to Daily Report Weekly Report Monthly Report or Annual Report Set the Date to analyze Then the people counting graphic will show People Counting Interface Optional Click Export to export the report in excel format Heat Map Purpose Heat map is a graphical representation of data The heat map function is usually used to analyze how many people visited...

Page 134: ...the Data to analyze Heat Map Interface Click Counting Then the results displayed in graphics marked in different colors will show As shown in the figure above red color block 255 0 0 indicates the most welcome area and blue color block 0 0 255 indicates the less popular area Optional Click Export to export the statistics report in excel format ...

Page 135: ... use the same IP address and you can select the main NIC to LAN1 or LAN2 By this way in case of one NIC card failure the device will automatically enable the other standby NIC card so as to ensure the normal running of the whole system Multi address Mode The parameters of the two NIC cards can be configured independently You can select LAN1 or LAN2 under Select NIC for parameter settings You can s...

Page 136: ...network Valid range of MTU value is 500 to 9676 Click Apply Device with a Single Network Interface Go to System Network TCP IP TCP IP Settings Configure network parameters as needed Check Enable DHCP to obtain IP settings automatically if a DHCP server is available in the network Valid range of MTU value is 500 to 9676 Click Apply ...

Page 137: ...gs Guarding Vision is disabled by default The verification code is empty by default It must contain 6 to 12 letters or numbers and it is case sensitive Optional Check Custom to enter the server address as your desire Optional Check Enable Stream Encryption verification code is required for remote access and live view Optional Click Unbind if the device requires to unbind with the current Guarding ...

Page 138: ...24 to 65535 The actual port shall be provided by the platform Device ID The Device ID shall be provided by the platform Version EHome protocol version only V5 0 is available Encryption Password Encryption password is required when using EHome V5 0 version it provides more secure communication between the device and platform Enter it for verification after the device is registered to the EHome plat...

Page 139: ...your ISP before configuring DDNS settings Go to System Network TCP IP DDNS Check Enable Select DynDNS under DDNS Type PeanutHull and NO IP are also available under DDNS Type and required information should be entered accordingly Enter Server Address for DynDNS i e members dyndns org Under Device Domain Name enter the domain name obtained from the DynDNS website Enter the User Name and Password reg...

Page 140: ...der for details about PPPoE service Configure NTP Purpose Connection to a network time protocol NTP server can be configured on your device to ensure the accuracy of system date and time Go to System Network TCP IP NTP NTP Settings Check Enable Configure NTP settings as need Interval min Time interval between two time synchronization with NTP server NTP Server IP address of the NTP server NTP Port...

Page 141: ...tion via SNMP port By setting the trap address and port the device is allowed to send alarm event and exception message to the surveillance center Go to System Network Advanced SNMP SNMP Settings Check Enable A message will pop up to prompt possible security risk and click Yes to continue Configure the SNMP settings as needed Trap Address IP address of the SNMP host Trap Port Port of the SNMP host...

Page 142: ...net or the Internet depending on the location of the e mail accounts to which you want to send notification Go to System Network Advanced Email Email Settings Configure the following Email settings Enable Server Authentication Check to enable the function if the SMTP server requires user authentication and enter user name and password accordingly SMTP Server The IP address of SMTP Server or host n...

Page 143: ...PC on which the CMS software e g iVMS 4200 is installed and the alarm host port 7200 by default must be the same as the alarm monitoring port configured in the software Server Port Server port 8000 by default should be configured for remote client software access and its valid range is 2000 to 65535 HTTP Port HTTP port 80 by default should be configured for remote Web browser access Multicast IP M...

Page 144: ...Network Video Recorder User Manual 143 Port Settings ...

Page 145: ...irst time The Administrator has the permission to add and delete users and configure user parameters Add a User Go to System User User Management Interface Click Add to enter the operation permission interface Input the admin password and click OK In the Add User interface enter the information for a new user including User Name Password Confirm password User Level Operator Guest and User s MAC Ad...

Page 146: ...ser Level Set the user level to Operator or Guest Different user levels have different operating permission Operator An Operator user level has Two way Audio permission in Remote Configuration and all operating permissions in Camera Configuration by default Guest The Guest user has no permission of Two way Audio in Remote Configuration and only has the local remote playback in the Camera Configura...

Page 147: ...o Recorder User Manual 146 User List Edit the Admin User For the admin user account you can modify your password and unlock pattern Go to System User Select the admin user from the list Click Modify Edit User Admin ...

Page 148: ...t the GUID file for the admin user account When the admin password is changed export the new GUID to the connected USB flash disk in the Import Export interface for the future password resetting Configure security question for password resetting Configure reserved email for password resetting Click OK to save the settings Edit an Operator Guest User You can edit the user information including user...

Page 149: ...as the permission to delete an operator guest user account Go to System User Select a user from the list Click Delete to delete the selected user account Manage User Permissions Set User Permissions For an added user you can assign the different permissions including local and remote operation of the device Go to System User Select a user from the list and then click to enter the permission settin...

Page 150: ...perating HDD management initializing HDD setting HDD property upgrading system firmware clearing I O alarm output Local Shutdown Reboot Shutting down or rebooting the device Remote Configuration Remote Log Search Remotely viewing logs that are saved on the device Remote Parameters Settings Remotely configuring parameters restoring factory default parameters and importing exporting configuration fi...

Page 151: ... Admin Users for details Remote Playback Download Remotely playing back or downloading recorded files of the selected camera s Available for double verification function refer to 15 2 4 Set Double Verification Permission for Non Admin Users for details Local PTZ Control Locally controlling PTZ movement of the selected camera s Remote PTZ Control Remotely controlling PTZ movement of the selected ca...

Page 152: ...elect Camera Permission as Local Live View Select cameras to display in Live View Click OK Set Live View Permission on Lock Screen The admin user can set live view permission for specific cameras in the screen lock status of device Go to System User Click Live View Permission on Lock Screen Input admin password and click Next ...

Page 153: ...tor or Guest has no local live view permission for specific camera s refer to 15 2 2 Set Local Live View Permission for Non Admin Users the live view permission for such camera s on lock screen status cannot be configured live view not allowed by default Set Double Verification Permission for Non Admin Users After double verification is enabled in the channel a non admin user must be verified by a...

Page 154: ...n User Click Apply Go to System User Click to edit user permission Select Camera Permission Only Local Playback Remote Playback Download and Local Video Export are available for double verification Select the channel s that requires double verification Click OK Configure Password Security Export GUID File The GUID file may help you to reset password when you forget password Select to export GUID f...

Page 155: ...curity Questions The security question configuration may help you to reset password when you forget your password or encounter security issues Click Security Question Configuration when you are activating the device or editing the admin user account Select three security questions from the drop down list and input the answers Click OK ...

Page 156: ...served Email Purpose The reserved email will help you to reset password when you forget your password Check Reserved E mail when you are activating the device or click Modify when you are editing the admin user account Enter reserved email address Click OK Configure Reserved Email ...

Page 157: ...imported the wrong GUIE file for 7 times you will be not allowed to reset the password for 30 minutes After the GUID file is successfully imported enter the reset password interface to set the new admin password Click OK to set the new password You can export the new GUID file to the U flash disk for future password resetting When the new password is set the original GUID file will be invalid The ...

Page 158: ...er login interface click Forgot Password Select the password resetting type to Verify by Reserved Email Click OK Obtain the verification code There are two ways to get the verification code Use Guarding Vision app to scan the QR code Send the QR code to email server 2 Insert a USB flash drive to your device 3 Click Export to export the QR code to USB flash drive 4 Email the QR code to pw_recovery ...

Page 159: ...sk Clone Purpose Select the HDDs to clone to eSATA HDD Before you start Connect an eSATA disk to the device Go to Maintenance HDD Operation HDD Clone HDD Clone Check the HDD to clone The capacity of selected HDD must match the capacity of clone destination Click Clone Click Yes on popup message box to continue clone ...

Page 160: ...nology is a monitoring system for HDD to detect and report on various indicators of reliability in the hopes of anticipating failures Go to Maintenance HDD Operation S M A R T Select the HDD to view its S M A R T information list Select the self test types as Short Test Expanded Test or the Conveyance Test Click Self Test to start the S M A R T HDD self evaluation The related information of the S ...

Page 161: ...u can check the checkbox of the Continue to use the disk when self evaluation is failed item Bad Sector Detection Go to Maintenance HDD Operation Bad Sector Detection Select the HDD No in the dropdown list you want to configure Select All Detection or Key Area Detection as the detection type Click the Self Test button to start the detection ...

Page 162: ...to see the detailed damage information HDD Health Detection Purpose You can view the health status of Seagate HDD that generated after October 1th 2017 and capacity ranges from 4 TB to 8 TB The function helps you to troubleshoot HDD problems Compared with S M A R T function health detection shows HDD status with more details Go to Maintenance HDD Operation Health Detection ...

Page 163: ...ice Select the drive Click Repair Database Click Yes Repairing database will rebuild all databases Existing data will not be affected but local search and playback functions will not be available during the process you can still achieve search and playback functions remotely via web browser client software etc Do not pull out drive or shut down the device during the process You can see the repairi...

Page 164: ...Files Go to Maintenance Log Information Set the log search conditions including the Time Major Type and Minor Type Click Search to start search log files The matched log files will be displayed on the list shown below Log Search Results Up to 2000 log files can be displayed each time Related Operation Click the button or double click it to view its detailed information Click the button to view the...

Page 165: ...l the system logs to the storage device Export Log Files On the Export interface select the storage device from the dropdown list of Device Name Select the format of the log files to be exported Up to 15 formats are selectable Click the Export to export the log files to the selected storage device Related Operation Click the New Folder button to create new folder in the storage device Click the Fo...

Page 166: ...t Connect a storage device to your device For importing the configuration file the storage device must be with the file Go to Camera IP Camera Import Export Click the IP Camera Import Export tab and the content of detected plugged external device appears Export or import the IP camera configuration files Click Export to export configuration files to the selected local backup device To import a con...

Page 167: ...tion file the storage device must be with the file Before You Start Connect a storage device to your device For importing the configuration file the storage device must be with the file Go to Maintenance Import Export Import Export Config File Export or import the device configuration files Click Export to export configuration files to the selected local backup device To import a configuration fil...

Page 168: ...table for security reasons it is recommended to select digest as the authentication type Click Apply to save the settings Restart the device to take effect the settings Two authentication types are selectable for security reasons it is recommended to select digest as the authentication type Disable HTTP Purpose The admin user account can disable the HTTP service from the GUI or the web browser Aft...

Page 169: ...eam by the RTSP protocol via the IP address For security reasons it is recommended to select digest as the authentication type Click Apply to save the settings Restart the device to take effect the settings Enable ISAPI Purpose ISAPI Internet Server Application Programming Interface is an open protocol based on HTTP which can realize the communication between the system devices e g network camera ...

Page 170: ...ng system etc Go to System System Service System Service Check Enable SDK Service Click Apply to save the settings Restart the device to take effect the settings Enable Enhanced SDK Service Purpose The enhanced SDK service adopts TLS protocol over the SDK service that provides safer data transmission Go to System System Service System Service Check Enable SDK Service Click Apply to save the settin...

Page 171: ...dit or delete address Click Apply to save the settings Address Filter Manage ONVIF User Accounts Purpose ONVIF protocol allows the connection with third party cameras The added user accounts have the permission to connect other devices via ONVIF protocol Go to System System Service ONVIF Check Enable ONVIF to enable the ONVIF access management ONVIF protocol is disabled by default Click Add ...

Page 172: ...recommend you reset your password regularly especially in the high security system resetting the password monthly or weekly can better protect your product Select the user level to Media User Operator or Admin Click OK to save the settings Upgrade System Purpose The firmware on your device can be upgraded by local backup device or remote FTP server Upgrade by Local Backup Device Before You Start C...

Page 173: ...start Ensure the network connection of the PC running FTP server and the device is valid and correct Run the FTP server on the PC and copy the firmware into the corresponding directory of your PC Go to Maintenance Upgrade Click the FTP tab to enter the local upgrade interface FTP Upgrade Interface Enter the FTP Server Address in the text field Click the Upgrade button to start upgrading After the ...

Page 174: ...l parameters except the network including IP address subnet mask gateway MTU NIC working mode default route server port etc and user account parameters to the factory default settings Factory Defaults Restore all parameters to the factory default settings Restore to Inactive Restore the device to the inactive status The device will reboot automatically after restoring to the default settings ...

Page 175: ... Select the output standard to NTSC or PAL which must be the same with the video input standard Resolution Configure the resolution of the video output Device Name Edit the name of the device Device No Edit the serial number of the device The Device No can be set in the range of 1 255 and the default No is 255 The number is used for the remote and keyboard control Auto Logout Set timeout time for ...

Page 176: ...s up Enable Password Enable disable the use of the login password Click the Apply button to save the settings Configure Date Time Go to System General Configure the date and time Time Zone Select the time zone Date Format Select the date format System Date Select the system date System Time Set the system time Date and Time Settings Click the Apply button to save the settings ...

Page 177: ... Interface Select the DST mode to Auto or Manual Auto automatically enable the default DST period according to the local DST rules Manual manually set the start time and end time of the DST period and the DST bias DST Bias set the time 30 60 90 120 minutes offset from the standard time Example The DST begins at 2 00 a m on the second Sunday of March and ends at 2 00 a m on the first Sunday of Nove...

Page 178: ...ed We highly recommend you create a strong password of your own choosing Using a minimum of 8 characters including at least three of the following categories upper case letters lower case letters numbers and special characters in order to increase the security of your product And we recommend you reset your password regularly especially in the high security system resetting the password monthly or...

Page 179: ...s The MAC address of the remote PC which logs onto the device If it is configured and enabled it only allows the remote user with this MAC address to access the device Click OK to finish the new user account adding Result In the User Management interface the added new user is displayed on the list User List Set the Permission for a User For the added user you can assign the different permissions i...

Page 180: ...on Operating HDD management initializing HDD setting HDD property upgrading system firmware clearing I O alarm output Local Shutdown Reboot Shutting down or rebooting the device Remote Configuration Remote Log Search Remotely viewing logs that are saved on the device Remote Parameters Settings Remotely configuring parameters restoring factory default parameters and importing exporting configuratio...

Page 181: ...g stopping manual recording and alarm output of the selected camera s Local Playback Locally playing back recorded files of the selected camera s Remote Playback Remotely playing back recorded files of the selected camera s Local PTZ Control Locally controlling PTZ movement of the selected camera s Remote PTZ Control Remotely controlling PTZ movement of the selected camera s Local Video Export Loc...

Page 182: ...in user Enter Camera Configuration tab Select Camera Permission as Local Live View Select cameras to live view Click OK Edit the Admin User For the admin user account you can modify its password the unlock pattern Go to System User Select the admin user from the list and click Modify ...

Page 183: ... Pattern to enable the use of unlock pattern when logging in to the device Use the mouse to draw a pattern among the 9 dots on the screen and release the mouse when the pattern is done Please refer to Chapter 2 2 Step 2In the IP Camera Activation text field enter the password to activate the IP camera s connected to the device Optionally check the Export GUID to export the GUID for future password...

Page 184: ...xport the GUID file for the admin user account When the admin password is changed you can export the new GUID to the connected U flash disk in the Import Export interface for the future password resetting Click the OK button to save the settings For the Operator or Guest user account you can also click the button on the user management interface to edit the permission Edit the Operator Guest User ...

Page 185: ...Guest Edit the user information as demand including the new password strong password is required and MAC address Delete a User The admin user account has the permission to delete the operator guest user account Go to System User Select a user from the list Click Delete to delete the selected user account ...

Page 186: ...thernet PPPoE is a network configuration used for establishing a PPP connection over an Ethernet protocol Hybrid device A hybrid device is a combination of a DVR and device NTP Acronym for Network Time Protocol A protocol designed to synchronize the clocks of computers over a network NTSC Acronym for National Television System Committee NTSC is an analog television standard used in such countries ...

Page 187: ... output mode of device is HDMI output then the input mode of monitor must be the HDMI input And if not please modify the input mode of monitor Check if the fault is solved by the step 1 to step 3 If it is solved finish the process If not please contact the engineer from our company to do the further process There is an audible warning sound Di Di Di DiDi after a new bought device starts up Possibl...

Page 188: ...ure and the device and IP camera lost connections The configured parameters are incorrect when adding the IP camera Insufficient bandwidth Verify the network is connected 9 Connect the device and PC with the RS 232 cable Open the Super Terminal software and execute the ping command Input ping IP e g ping 172 6 22 131 Simultaneously press Ctrl and C to exit the ping command If there exists return i...

Page 189: ... between IP camera and device is stable When the IP camera is offline connect PC and device with the RS 232 cable Open the Super Terminal use the ping command and keep sending large data packages to the connected IP camera and check if there exists packet loss Simultaneously press Ctrl and C to exit the ping command Example Input ping 172 6 22 131 l 1472 f Verify the switch is not flow control Che...

Page 190: ... the channel number and X means the selected window has no image output Check if the fault is solved by the above steps If it is solved finish the process If not please contact the engineer from our company to do the further process Live view stuck when video output locally Possible Reasons Poor network between device and IP camera and there exists packet loss during the transmission The frame rat...

Page 191: ...ear panel of device with the RS 232 cable Open the Super Terminal and execute the command of ping 192 168 0 0 l 1472 f the IP address may change according to the real condition and check if there exists packet loss Simultaneously press Ctrl and C to exit the ping command Verify the network between device and PC is connected 1 Open the cmd window in the Start menu or you can press windows R shortcu...

Page 192: ... the volume is too low Possible Reasons Cable between the pickup and IP camera is not connected well impedance mismatches or incompatible The stream type is not set as Video Audio The encoding standard is not supported with device Verify the cable between the pickup and IP camera is connected well impedance matches and compatible Log in the IP camera directly and turn the audio on check if the sou...

Page 193: ...t the resolution of 720p the frame extracting may occur which leads to a slight stuck Verify the network between device and IP camera is connected 1 When image is stuck connect the RS 232 ports on PC and the rear panel of device with the RS 232 cable 2 Open the Super Terminal and execute the command of ping 192 168 0 0 l 1472 f the IP address may change according to the real condition and check if...

Page 194: ...tem time setting is correct Go to Menu System General and verify the Device Time is correct Verify the search condition is correct Go to playback interface and verify the channel and time are correct Verify the HDD status is normal Go to Menu Storage Storage Device to view the HDD status and verify the HDD is detected and can be read and written normally Check if the fault is solved by the above s...

Page 195: ...www wisstar net info wisstar net ...

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