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User Manual – Network Video Recorder

System Log Search Interface

Step 4

Choose a log with record file and click

button to enter Playback interface.

If there is no record file at the time point of the log, the message box “No result found” will pop
up.

Result of System Log Search

Step 5

Playback interface.

The toolbar in the bottom part of Playback interface can be used to control playing process.

Summary of Contents for WB-G604

Page 1: ...UM NVR 2020 09 User Manual Network Video Recorder WhiteBox Surveillance your way UM NVR 2020 09...

Page 2: ...S PROFITS BUSINESS INTERRUPTION OR LOSS OF DATA OR DOCUMENTATION IN CONNECTION WITH THE USE OF THIS PRODUCT EVEN IF OUR COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES REGARDING TO THE PRO...

Page 3: ...nce 2 This device must accept any interference received including interference that may cause undesired operation EU Conformity Statement This product and if applicable the supplied accessories too ar...

Page 4: ...eries Model WB G6xx WB G604 WB G608 WB G616 Symbol Description Provides additional information to emphasize or supplement important points of the main text Indicates a potentially hazardous situation...

Page 5: ...e device turn off the power at once and unplug the power cable and then please contact the service center Preventive and Cautionary Tips Before connecting and operating your device please be advised o...

Page 6: ...eo output at up to 2K resolution Multiple screen display in live view is supported and the display sequence of channels is adjustable Live view screen can be switched in group Manual switch and auto s...

Page 7: ...ated recording types POS information overlay on image by I series NVR Pre record and post record for alarm motion detection for recording and pre record time for schedule and manual recording Searchin...

Page 8: ...plate behavior analysis people counting and heat map Connectable to the thermal network camera I series NVR Supports the advanced search for fire ship temperature temperature difference detection trig...

Page 9: ...ic Configuration 29 2 3 Adding and Connecting the IP Cameras 34 2 3 1 Activating the IP Camera 34 2 3 2 Adding the Online IP Cameras 35 2 3 3 Editing the Connected IP Cameras and Configuring Customize...

Page 10: ...rding 75 5 6 Manual Recording and Continuous Capture 76 5 7 Configuring Holiday Recording and Capture 77 5 8 Configuring Redundant Recording and Capture 79 5 9 Configuring HDD Group for Recording and...

Page 11: ...r 8 Alarm Settings 114 8 1 Setting Motion Detection Alarm 114 8 2 Setting Sensor Alarms 115 8 3 Detecting Video Loss Alarm 118 8 4 Detecting Video Tampering Alarm 119 8 5 Handling Exceptions Alarm 120...

Page 12: ...8 Configuring NAT 155 11 2 9 Configuring Virtual Host 158 11 3 Checking Network Traffic 159 11 4 Configuring Network Detection 159 11 4 1 Testing Network Delay and Packet Loss 160 11 4 2 Exporting Net...

Page 13: ...Upgrading by Local Backup Device 182 14 5 2 Upgrading by FTP 182 14 6 Restoring Default Settings 183 Chapter 15 Others 184 15 1 Configuring RS 232 Serial Port 184 15 2 Configuring General Settings 18...

Page 14: ...IR Remote to a specific NVR by changing the Device ID as follows Pairing Enabling the IR Remote to a Specific NVR optional You can pair an IR Remote to a specific private NVR by creating a user defin...

Page 15: ...ing an IR Remote from a NVR To unpair an IR Remote from a NVR so that the unit cannot control any NVR functions proceed as follows Press the DEV key on the IR Remote Any existing Device ID will be era...

Page 16: ...accept selection If User Is Not Logged On 1 Hold Power On Off button 1 down for five seconds to display the user name password prompt 2 Press the Enter button 12 to display the on screen keyboard 3 In...

Page 17: ...en keyboards upper and lower case alphabet symbols and numerals 6 REC Enter Manual Record setting menu Call a PTZ preset by using the numeric buttons in PTZ control settings Turn audio on off in Playb...

Page 18: ...Cycle through tab pages Switch between channels in Synchronous Playback mode Troubleshooting Remote Control Make sure you have installed batteries properly in the remote control And you have to aim t...

Page 19: ...nterfaces on the front panel of the NVR Step 2 The mouse should automatically be detected If in a rare case that the mouse is not detected the possible reason may be that the two devices are not compa...

Page 20: ...ard 1 Soft Keyboard 2 Description of the buttons on the soft keyboard Table 1 1 Description of the Soft Keyboard Icons Icon Description Icon Description Number English letter Lowercase Uppercas e Back...

Page 21: ...output Display local video output and menu 4 HDMIInterface HDMI video output connector 5 ALARM IN Connector for alarm input ALARM OUT Connector for alarm output 6 LAN Network Interface 1 10 100 1000...

Page 22: ...nnector for audio input 3 Audio Out RCA connector for audio output 4 VGA Interface DB9 connector for VGA output Display local video output and menu 5 HDMIInterface HDMI video output connector 6 LAN Ne...

Page 23: ...with the device The Power indicator LED on the front panel should be red indicating the device gets the power supply Step 2 Press the POWER button on the front panel The Power indicator LED should tur...

Page 24: ...o activate the device by setting an admin password No operation is allowed before activation You can also activate the device via Web Browser SADP or Client Software Step 1 Input the same password in...

Page 25: ...to the U flash disk in the Reset Password interface Please refer to Chapter2 1 5 Resetting Your Password for the instructions of password resetting Export GUID File Please keep your GUID file properly...

Page 26: ...e unlock pattern Set Unlock Pattern Step 2 Use the mouse to draw a pattern among the 9 dots on the screen Release the mouse when the pattern is done Draw the Pattern Connect at least 4 dots to draw th...

Page 27: ...pattern again Re set the Pattern Logging in via Unlock Pattern Only the admin user has the permission to unlock the device Please configure the pattern first before unlocking Please refer to Configur...

Page 28: ...mal login dialog box When the pattern you draw is different from the pattern you have configured you should try again If you have drawn the wrong pattern for more than 5 times the system will switch t...

Page 29: ...f you enter the wrong password 7 times the current user account will be locked for 60 seconds User Logout Purpose After logging out the monitor turns to the live view mode and if you want to perform a...

Page 30: ...e GUID file from the U flash disk and click Import to import the file to the device If you have imported the wrong GUIE file for 7 times you will be not allowed to reset the password for 30 minutes St...

Page 31: ...some important settings of the NVR If you don t want to use the Setup Wizard at that moment click the Cancel button You can also choose to use the Setup Wizard next time by leaving the Start wizard wh...

Page 32: ...e for DS 7600NI DS 7700NI I4 P and DS 7700NI K4 P Step 4 Click Next button after you configured the basic network parameters Enter the Guarding Vision interface to configure the parameters Please refe...

Page 33: ...tep 6 Click Next button after you configured the network parameters which takes you to the RAID configuration window The RAID is supported by DS 9600NI I8 and DS 9600NI I16 series NVR only Array Manag...

Page 34: ...utton You enter the Adding IP Camera interface Step 11 Click Search to search the online IP Camera and the Security status shows whether it is active or inactive Before adding the camera make sure the...

Page 35: ...x of Enable H 265 the NVR can automatically switch to the H 265 stream of IP camera which supports H 265 video format for the initial access Step 12 Click Next button Configure the recording for the a...

Page 36: ...u Camera Camera to enter the IP camera management interface For the IP camera detected online in the same network segment the Password status shows whether it is active or inactive IP Camera Managemen...

Page 37: ...ect your product Step 4 Click OK to finish the acitavting of the IP camera And the security status of camera will be changed to Active 2 3 2 Adding the Online IP Cameras Purpose The main function of t...

Page 38: ...responding textfiled and then click the Add button to add it OPTION 2 Step 1 Select the Add IP Camera option from the right click menu in live view mode or click Menu Camera Camera to enter the IP cam...

Page 39: ...t Make sure the camera to add has already been activated Step 4 For the encoders with multiple channels only check the Channel Port checkbox in the pop up window as shown in the following figure and c...

Page 40: ...rameters of the camera Add the detected IP camera The camera is disconnected you can click the icon to get the exception information of camera Delete the IP camera Play the live video of the connected...

Page 41: ...switch to the H 265 stream of IP camera which supports H 265 video format for the initial access 2 3 3 Editing the Connected IP Cameras and Configuring Customized Protocols After the adding of the IP...

Page 42: ...e channel to connect by selecting the channel port No in the dropdown list Step 2 Click OK to save the settings and exit the editing interface To edit advanced parameters Step 1 Drag the horizontal sc...

Page 43: ...th the standard protocols you can configure the customized protocols for them Step 1 Click the Protocol button in the custom adding IP camera interface to enter the protocol management interface Proto...

Page 44: ...ream or the sub stream is not needed leave the checkbox empty Type The network camera adopting custom protocol must support getting stream through standard RTSP Transfer Protocol Select the transfer p...

Page 45: ...nd Play function Example For DS 7608NI I2 8P if you want to connect 6 network cameras via PoE interfaces and 2 online cameras you must disable 2 PoE interfaces in the Edit IP Camera menu To add Camera...

Page 46: ...administrator manually and click OK to add the IP camera Edit IP Camera Interface Manual 2 3 5 Configuring PoE Interface When it requires long distance PoE transmission 100 to 300 m you can configure...

Page 47: ...k cable may be less than 300 meters depending on different IP camera models and cable materials When the transmission distance reaches 100 to 250 meters it must use the CAT5E or CAT6 network cable to...

Page 48: ...g motion detection VCA and sensor alarm Record manual record schedule record motion detection VCA and alarm triggered record Alarm and Record Event Exception motion detection VCA sensor alarm or excep...

Page 49: ...d as the aux output DS 7600NI and DS 7700NI When both the HDMI and VGA are connected the HDMI is used as main output and the VGA is used as the aux output When the aux output is enabled the main outpu...

Page 50: ...g of all channels Add IP Camera Enter the IP Camera Management interface and manage the cameras Playback Enter the playback interface and start playing back the video of the selected channel immediate...

Page 51: ...from a dropdown list Next Screen When displaying less than the maximum number of cameras in Live View clicking this feature will switch to the next set of displays Playback Enter into Playback mode PT...

Page 52: ...there is no record during the last five minutes 3D Positioning for I series NVR is for zooming in out the specific area of live image Use the left key of mouse to click on the desired position in the...

Page 53: ...be selected to set strategy including Real time Balanced Fluency Live View Strategy Face detection function can be used to detect the human faces in live view mode and save in HDD When there are human...

Page 54: ...nfigure the settings for The DS 9600NI and DS 8600NI provide VGA HDMI and VGA2 HDMI2 and DS 7600NI and DS 7700NI provide the HDMI and VGA video outputs Live View Mode Designates the display mode to be...

Page 55: ...all the live view 4 Click the Apply button to save the setting You can also click and drag the camera to the desired window on the live view interface to set the camera order Step 3 Set the stream ty...

Page 56: ...mage quality channel zero encoding is supported as an option for you Step 1 Enter the Live View Settings interface Menu Configuration Live View Step 2 Select the Channel Zero Encoding tab Live View Ch...

Page 57: ...The configuring of the PTZ parameters should be done before you control the PTZ camera Step 1 Enter the PTZ Settings interface Menu Camera PTZ PTZ Settings Step 2 Click the PTZ Parameters button to s...

Page 58: ...TZ camera to point to when an event takes place Step 1 Enter the PTZ Control interface Menu Camera PTZ PTZ Settings Step 2 Use the directional button to wheel the camera to the location where you want...

Page 59: ...e PTZ control panel Step 2 Choose Camera in the dropdown list Step 3 Click the button to show the general settings of the PTZ control PTZ Panel General Step 4 Click to enter the preset No in the corre...

Page 60: ...atrol The Duration refers to the time span to stay at the corresponding key point The Speed defines the speed at which the PTZ will move from one key point to the next Step 5 Click the Add button to a...

Page 61: ...st and click the Call Patrol button to call it Step 4 You can click the Stop Patrol button to stop calling it 4 2 5 Customizing Patterns Purpose Patterns can be set by recording the movement of the PT...

Page 62: ...con in the quick setting bar or select the PTZ option in the right click menu to show the PTZ control panel Step 2 Click the button to show the general settings of the PTZ control PTZ Panel General St...

Page 63: ...e angle from the left limit to the right limit should be no more than 180 4 2 8 Calling Linear Scan Before operating this function make sure the connected camera supports the linear scan and is in pri...

Page 64: ...vate protocol Purpose For some certain model of the speed dome it can be configured to start a predefined park action scan preset patrol and etc automatically after a period of inactivity park time St...

Page 65: ...PTZ Control Panel To enter the PTZ control panel there are two ways supported OPTION 1 In the PTZ settings interface click the PTZ button on the lower right corner which is next to the Back button OP...

Page 66: ...cycle button Zoom Focus Iris Zoom Focus Iris The speed of the PTZ movement Light on off Wiper on off 3D Zoom Image Centralization Menu Switch to the PTZ control interface Switch to the one touch contr...

Page 67: ...eady been installed If not please install a HDD and initialize it Menu HDD General HDD General 2 Check the storage mode of the HDD Click Advanced to check the storage mode of the HDD If the HDD mode i...

Page 68: ...de Max Bitrate Kbps and Max Bitrate Range Recommend are not configurable Enabling it helps to ensure the high video quality with a lowered bitrate The H 265 and H 264 should be supported by the connec...

Page 69: ...nd Capture Record Audio Check the checkbox to enable or disable audio recording Video Stream Main stream and sub stream are selectable for recording When you select sub stream you can record for a lon...

Page 70: ...our demand 5 2 Configuring Recording and Capture Schedule Purpose Set the record schedule and then the camera automatically starts stops recording according to the configured schedule In this chapter...

Page 71: ...ng triggered by motion detection and alarm POS recording triggered by POS and alarm Supported by I series NVR only You can delete the set schedule by clicking the None icon 2 Choose the camera you wan...

Page 72: ...e overlapped each other IV Select the record type in the dropdown list To enable Motion Alarm M A motion or alarm M A motion and alarm and VCA Video Content Analysis triggered recording and capture yo...

Page 73: ...ace to save the settings Draw the schedule I Click on the color icons you can choose the schedule type as continuous or event Draw the Schedule II Click the Apply button to validate the settings Step...

Page 74: ...audio warning notify the surveillance center and so on In this chapter you can follow the steps to schedule a record which triggered by the detected motion Step 1 Enter the Motion Detection interface...

Page 75: ...Exit the Motion Detection menu Step 3 Edit the Motion Detection Record Schedule For the detailed information of schedule configuration see Chapter Configuring Recording and Capture Schedule 5 4 Config...

Page 76: ...e checkbox for Setting 4 Click Settings Alarm Settings 5 Choose the alarm triggered recording channel 6 Check the checkbox to select channel 7 Click Apply to save settings 8 Click OK to back to the up...

Page 77: ...on exiting detection loitering detection people gathering detection fast moving detection parking detection unattended baggage detection object removal detection audio loss exception detection sudden...

Page 78: ...urpose Follow the steps to set parameters for the manual recording and continuous capture Using manual recording and continuous capture you need to manually cancel the record and capture The manual re...

Page 79: ...on before camera number to change to 3 Disable continuous capture 4 Click the status button to change to Green icon means that the channel is configured the capture schedule After rebooting all the co...

Page 80: ...Holiday 3 Select Mode from the dropdown list 4 There are three different modes for the date format to configure holiday schedule 5 Set the start and end date 6 Click Apply to save settings 7 Click OK...

Page 81: ...and click to enter the Local HDD Settings interface 1 Set the HDD property to Redundancy HDD General Editing 2 Click Apply to save the settings 3 Click OK to back to the upper level menu You must set...

Page 82: ...Capture Purpose You can group the HDDs and save the record files and captured pictures in certain HDD group Step 1 Enter HDD setting interface Menu HDD HDD General Step 2 Select Advanced on the left s...

Page 83: ...p 3 Check the channels you want to save in this group 4 Click Apply to save settings After having configured the HDD groups you can configure the Recording and Capture settings following the procedure...

Page 84: ...ile management interface Click the Locked File tab to check and export the locked files Locked File Management In the File Management interface you can also click to change it to to unlock the file an...

Page 85: ...ill turn to indicating that the file is locked The record files of which the recording is still not completed cannot be locked 2 Click to change it to to unlock the file and the file is not protected...

Page 86: ...ettings and back to the upper level menu You cannot save any files in a Read only HDD If you want to save files in the HDD change the property to R W If there is only one HDD and is set to Read only t...

Page 87: ...e view mode Channel switch is supported Instant playback by channel Choose a channel in live view mode and click the button in the quick setting toolbar In the instant playback mode only record files...

Page 88: ...ied time duration Multi channel simultaneous playback and channel switch are supported Step 1 Enter playback interface Menu Playback Step 2 Select the Normal Smart in the drop down list on the top lef...

Page 89: ...cording types blue for continuous recording and red for event recording Step 6 Click the radio button to start playing the continuous recorded files Playback Interface You can use the toolbar in the b...

Page 90: ...n detection Filter video files by setting the target characters Operations Audio on Mute Start Stop clipping Capture Picture Lock File Add default tag Add customized tag File management for video clip...

Page 91: ...elect the smart playback mode the system will analyze the video containing the motion line or intrusion detection information mark it with green color and play it in the normal speed while the video w...

Page 92: ...specify the start point and end point of the line Intrusion Detection Click the button and specify 4 points to set a quadrilateral region for intrusion detection Only one region can be set Motion Dete...

Page 93: ...speed to 4X 2X 1X when playing the non related video files Smart Settings 6 1 4 Playing Back by Event Search Purpose Play back record files on one or several channels searched out by event type e g al...

Page 94: ...t the camera s for searching and set the Start time and End time Step 7 Click Search button to get the search result information You may refer to the right side bar for the result For the POS event ty...

Page 95: ...Table 6 1 for the description of buttons on the toolbar 6 1 5 Playing Back by Tag Purpose Video tag allows you to record related information like people and location of a certain time point during pla...

Page 96: ...dd default tag Click button to add customized tag and input tag name Max 64 tags can be added to a single video file Step 3 Tag management Click button to enter the File Management interface and click...

Page 97: ...enter keyword in the textbox to search the tag on your command Step 7 Click button to play back the selected tag file Interface of Playback by Tag Pre play and post play can be configured You can cli...

Page 98: ...g to the defined number of split screens the video files on the selected date can be divided into average segments for playback E g if there are video files existing between 16 00 and 22 00 and the 6...

Page 99: ...file and click button to enter Playback interface If there is no record file at the time point of the log the message box No result found will pop up Result of System Log Search Step 5 Playback inter...

Page 100: ...external devices Step 1 Enter Tag Search interface Menu Playback Step 2 Select the External File in the drop down list on the top left side The files are listed in the right side list You can click th...

Page 101: ...op down list in the upper left corner of the page to enter the Picture Playback interface Step 3 Check checkbox to select the channel s and specify the start time and end time for search Step 4 Click...

Page 102: ...you choose reverse playback of the record file click button until the speed changes to Single frame and one click on the playback screen represents reverse playback of one frame It is also feasible to...

Page 103: ...Use the mouse to hold and drag through the playing time bar to fast view the video files Step 3 Release the mouse to the required time point to enter the full screen playback The fast view is supporte...

Page 104: ...s you have added in the playback mode Step 1 Enter the playback interface Step 2 Click on the toolbar to enter the file management interface File Management Step 3 You can view the saved video clips c...

Page 105: ...ck Quick Export button The time duration of record files on a specified channel cannot exceed one day Otherwise the message box Max 24 hours are allowed for quick export will pop up Quick Export Inter...

Page 106: ...g interface until all record files are exported Export Finished Step 4 Check backup result Choose the record file in Export interface and click button to check it The Player player exe will be exporte...

Page 107: ...Export interface Menu Export Normal Picture Step 2 Select the cameras to search Step 3 Set search condition and click Search button to enter the search result interface The matched video files or pic...

Page 108: ...want to back up and click Export button to enter Export interface If the inserted USB device is not recognized Click the Refresh button Reconnect device Check for compatibility from vendor You can als...

Page 109: ...h Purpose Back up event related record files using USB devices USB flash drives USB HDDs USB writer SATA writer or eSATA HDD Quick Backup and Normal Backup are supported Step 1 Enter Export interface...

Page 110: ...vent Search Step 6 Export the video files Please refer to step5 of Chapter 7 1 2 Backing up by Normal Video Search for details 7 1 4 Backing up Video Clips or Captured Playback Pictures Purpose You ma...

Page 111: ...p Devices Management of USB flash drives USB HDDs and eSATA HDDs Step 1 Enter the Export interface Storage Device Management Step 2 Backup device management Click New Folder button if you want to crea...

Page 112: ...l connection shown in the figure below is required to be built between the hot spare device and each working device Set a hot spare device Add a hot spare device on normal device Add the normal device...

Page 113: ...ter the IP address and admin password of hot spare device Setting Working Mode for Working device Step 6 Click the Apply button to save the settings 7 3 3 Managing Hot Spare System Step 1 Enter the Ho...

Page 114: ...working device gets offline the hot spare device will record the video of the IP Camera connected to the working device for backup and the working status of the hot spare device is displayed as Backin...

Page 115: ...User Manual Network Video Recorder 113 The record synchronization function can be enabled for 1 working device at a time Synchronizing...

Page 116: ...up detection area and sensitivity Tick Enable Motion Detection use the mouse to draw detection area s and drag the sensitivity bar to set sensitivity Click button and set alarm response actions Step 3...

Page 117: ...p 5 Click Handling tab to set up alarm response actions of motion alarm please refer to Chapter Setting Alarm Response Actions Step 6 If you want to set motion detection for another channel repeat the...

Page 118: ...on settings interface 5 Select the alarm linkage action s you want to disarm for alarm input1 The selected linkage actions include the Full Screen Monitoring Audible Warning Notify Surveillance Center...

Page 119: ...utton to copy an arming schedule to other days Step 6 Select Linkage Action tab to set up alarm response actions of the alarm input please refer to Chapter Setting Alarm Response Actions Step 7 If nec...

Page 120: ...ion s Step 1 Enter Video Loss interface of Camera Management and select a channel you want to detect Menu Camera Video Loss Video Loss Setup Interface Step 2 Set up handling action of video loss Check...

Page 121: ...ons Step 5 Click the OK button to complete the video loss settings of the channel 8 4 Detecting Video Tampering Alarm Purpose Trigger alarm when the lens is covered and take alarm response action s St...

Page 122: ...verlapped Set Arming Schedule of Video Tampering Step 4 Select Linkage Action tab to set up alarm response actions of video tampering alarm please refer to Chapter Setting Alarm Response Actions Step...

Page 123: ...ncluding Event Hint Display Full Screen Monitoring Audible Warning buzzer Notify Surveillance Center Trigger Alarm Output and Send Email Event Hint Display When an event or exception happens a hint ca...

Page 124: ...o Menu Configuration Live View Full Screen Monitoring Dwell Time Auto switch will terminate once the alarm stops and you will be taken back to the Live View interface You must select during Trigger Ch...

Page 125: ...Menu Configuration Alarm Alarm Output Step 2 Select an alarm output and set alarm name and dwell time Click Schedule button to set the arming schedule of alarm output If Manually Clear is selected in...

Page 126: ...rm Output Manually Purpose Sensor alarm can be triggered or cleared manually If Manually Clear is selected in the dropdown list of dwell time of an alarm output the alarm can be cleared only by clicki...

Page 127: ...be enabled and configured on the IP camera settings interface first All VCA detection must be supported by the connected IP camera Please refer to the User Manual of Network Camera for the detailed i...

Page 128: ...he higher the value is the more easily the face can be detected Set Face Detection Sensitivity Step 7 Click Apply to activate the settings 9 2 Vehicle Detection Purpose Vehicle Detection is available...

Page 129: ...e actions for the Blacklist Whitelist and Others Up to 2 048 backlists or whitelists are supported for import and export Step 7 Click the Rule Settings to enter the rule settings interface Configure t...

Page 130: ...Line Crossing Detection Step 4 Check the Enable checkbox to enable this function Step 5 Click to configure the trigger channel arming schedule and linkage actions for the line crossing detection alar...

Page 131: ...n Rules Step 7 Click and set two points in the preview window to draw a virtual line You can use the to clear the existing virtual line and re draw it Up to 4 rules can be configured Draw Line for Lin...

Page 132: ...button to set the intrusion detection rules Set the following parameters 1 Threshold Range 1s 10s the threshold for the time of the object loitering in the region When the duration of the object in t...

Page 133: ...ion Step 8 Click Apply to save the settings 9 5 Region Entrance Detection Purpose Region entrance detection function detects people vehicle or other objects which enter a pre defined virtual region fr...

Page 134: ...rm can be triggered Step 7 Click and draw a quadrilateral in the preview window by specifying four vertexes of the detection region and right click to complete drawing Only one region can be configure...

Page 135: ...0 alarm is triggered after the object is left and stay in the region for 10s And the Sensitivity defines the similarity degree of the background image Usually when the sensitivity is high a very small...

Page 136: ...kbox of Save VCA Picture to save the captured pictures of VCA detection Step 3 Select the VCA detection type to Audio Exception Detection Step 4 Click to configure the trigger channel arming schedule...

Page 137: ...ered Please refer to the Chapter 9 2 Face Detection for operating steps to configure the scene change detection The Sensitivity in the Rule Settings ranges from 1 to 100 and the higher the value is th...

Page 138: ...ve the captured pictures of VCA detection Step 3 Select the VCA detection type to PIR Alarm Step 4 Click to configure the trigger channel arming schedule and linkage action for the PIR alarm Step 5 Cl...

Page 139: ...search the picture and play the picture related video file according to the specified conditions Before you start Please refer to Chapter 9 1 Face Detection for configuring the face detection Step 1...

Page 140: ...previous next file Step 6 If you want to export the captured face pictures to local storage device connect the storage device to the device and click Export All to enter the Export interface Click Ex...

Page 141: ...Behavior Search Interface Step 4 Select the VCA detection type from the dropdown list including the line crossing detection intrusion detection unattended baggage detection object removal detection re...

Page 142: ...ed pictures to local storage device connect the storage device to the device and click Export All to enter the Export interface Click Export to export all pictures to the storage device 10 3 Plate Sea...

Page 143: ...Section 10 1 Face Search for the operation of the search results 10 4 People Counting Purpose The Counting is used to calculate the number of people entered or left a certain configured area and form...

Page 144: ...p function is usually used to analyze the visit times and dwell time of customers in a configured area The heat map function must be supported by the connected IP camera and the corresponding configur...

Page 145: ...rt heat map statistics and the results are displayed in graphics marked in different colors As shown in the figure above red color block 255 0 0 indicates the most welcome area and blue color block 0...

Page 146: ...Menu Configuration Network Step 2 Select the General tab Network Settings Interface Step 3 In the General Settings interface you can configure the following settings Working Mode NIC Type IPv4 Addres...

Page 147: ...ters of the two NIC cards can be configured independently You can select LAN1 or LAN2 in the NIC type field for parameter settings You can select one NIC card as default route And then the system is c...

Page 148: ...ops up as below Service Terms 1 Check the checkbox of The Guarding Vision service will require internet access Please read Service Terms and Privacy Statement before enabling the service 2 Scan the QR...

Page 149: ...ve view You can use the scanning tool of your phone to quickly get the code by scanning the QR code below Guarding Vision Settings Interface Step 6 Click the Apply button to save the settings After co...

Page 150: ...ame text field enter the domain obtained from the DynDNS website 3 Enter the User Name and Password registered in the DynDNS website DynDNS Settings Interface PeanutHull Enter the User Name and Passwo...

Page 151: ...ngs Interval Time interval between the two synchronizing actions with NTP server The unit is minute NTP Server IP address of NTP server NTP Port Port of NTP server Step 5 Click the Apply button to sav...

Page 152: ...P Settings Interface Step 5 When you choose the Yes option in step4 configure the following SNMP settings Trap Address IP Address of SNMP host Trap Port Port of SNMP host Step 6 Click the Apply button...

Page 153: ...P range of 224 0 0 0 to 239 255 255 255 It is recommended to use the IP address ranging from 239 252 0 0 to 239 255 255 255 When adding a device to the CMS Client Management System software the multic...

Page 154: ...b browser The HTTPS port can be only configured through the web browser Step 1 Open web browser input the IP address of device and the web server will select the language automatically according to th...

Page 155: ...ll the certificate Installed Certificate Property Step 7 Check the checkbox to enable the HTTPS function Step 8 Click the Save button to save the settings 11 2 7 Configuring Email Purpose The system c...

Page 156: ...onal Check the checkbox to enable the server authentication feature User Name The user name of sender s account registered on the SMTP server Password The password of sender s account registered on th...

Page 157: ...TM Universal Plug and Play UPnP can permit the device seamlessly discover the presence of other network devices on the network and establish functional network services for data sharing communications...

Page 158: ...ype 2 Click to activate the External Port Settings dialog box Configure the external port No for server port http port RTSP port and https port respectively You can use the default port No or change i...

Page 159: ...the Enable UPnP checkbox unchecked Step 4 Click to activate the External Port Settings dialog box Configure the external port No for server port http port RTSP port and https port respectively The val...

Page 160: ...setting interface is for reference only it may be different due to different router manufactures Please contact the manufacture of router if you have any problems with setting virtual server 11 2 9 C...

Page 161: ...affic Purpose You can check the network traffic to obtain real time information of NVR such as linking status MTU sending receiving rate etc Step 1 Enter the Network Traffic interface Menu Maintenance...

Page 162: ...as well Refer to 0 Testing Result of Network Delay and Packet Loss 11 4 2 Exporting Network Packet Purpose By connecting the NVR to network the captured network data packet can be exported to USB flas...

Page 163: ...complete click OK to finish the packet export Packet Export Attention Up to 1M data can be exported each time 11 4 3 Checking the Network Status Purpose You can also check the network status and quick...

Page 164: ...rk parameters 11 4 4 Checking Network Statistics Purpose You can check the network status to obtain the real time information of NVR Step 1 Enter the Network Detection interface Menu Maintenance Net D...

Page 165: ...e NVR starts up if there exits any uninitialized HDD Message Box of Uninitialized HDD Click Yes button to initialize it immediately or you can perform the following steps to initialize the HDD Step 1...

Page 166: ...hanges to Normal Initializing the HDD will erase all data on it 12 2 Managing Network HDD Purpose You can add the allocated NAS or disk of IP SAN to NVR and use it as network HDD Up to 8 network disks...

Page 167: ...AS disks 3 Select the NAS disk from the list shown below 4 Or you can just manually enter the directory in the text field of NetHDD Directory 5 Click the OK button to add the configured NAS disk Add N...

Page 168: ...d click the Init button for initialization Initialize Added NetHDD 12 3 Managing HDD Group 12 3 1 Setting HDD Groups Purpose Multiple HDDs can be managed in groups Video from specified channels can be...

Page 169: ...ace Local HDD Settings Interface Step 7 Select the Group number for the current HDD The default group No for each HDD is 1 Step 8 Click the OK button to confirm the settings Confirm HDD Group Settings...

Page 170: ...list and click the icon to enter the Local HDD Settings interface Set HDD Property Step 3 Set the HDD property to R W Read only or Redundancy Step 4 Click the OK button to save the settings and exit...

Page 171: ...city in the text fields of Max Record Capacity GB and Max Picture Capacity GB Configure Record Picture Quota Step 5 You can copy the quota settings of the current camera to other cameras if required C...

Page 172: ...to take immediate check and maintenance in case of HDD failure Checking HDD Status in HDD Information Interface Step 1 Enter the HDD Information interface Menu HDD General Step 2 Check the status of e...

Page 173: ...s the adopting of the S M A R T and the Bad Sector Detection technique The S M A R T Self Monitoring Analysis and Reporting Technology is a monitoring system for HDD to detect and report on various in...

Page 174: ...the S M A R T HDD self evaluation If you want to use the HDD even when the S M A R T checking is failed you can check the checkbox of the Continue to use the disk when self evaluation is failed item B...

Page 175: ...e the HDD error alarms when the HDD status is Uninitialized or Abnormal Step 1 Enter the Exception interface Menu Configuration Exceptions Step 2 Select the Exception Type to HDD Error from the dropdo...

Page 176: ...Video Recorder 174 Configure HDD Error Alarm Step 4 When the Trigger Alarm Output is selected you can also select the alarm output to be triggered from the list below Step 5 Click the Apply button to...

Page 177: ...ay Week by clicking the checkbox Step 5 Select the Date Format Time Format and Display Mode OSD Configuration Interface Step 6 You can use the mouse to click and drag the text frame on the preview win...

Page 178: ...ones will be marked with different frame colors Up to 4 privacy masks zones can be configured and the size of each area can be adjusted Step 5 The configured privacy mask zones on the window can be cl...

Page 179: ...djust the slider or click on the up down arrow to set the value of the brightness contrast or saturation Step 4 Select the Enable Rotate function to Clockwise 270 degrees or OFF When OFF is selected t...

Page 180: ...HDD tabs to view the system information of the device Device Information Interface You can add the device to your mobile client software iVMS 4500 via scanning the QR Code 14 2 Searching Exporting Log...

Page 181: ...Type Step 3 Click the Search button to start search log files Step 4 The matched log files will be displayed on the list shown below Log Search Results Up to 2000 log files can be displayed each time...

Page 182: ...be exported to the backup device Export Log Files Step 7 Select the backup device from the dropdown list of Device Name Step 8 Select the format of the log files to be exported Up to 15 formats are s...

Page 183: ...e selected local backup device Step 4 To import a configuration file select the file from the selected backup device and click the Import button After the importing process is completed you must reboo...

Page 184: ...erface Step 3 Menu Maintenance Upgrade Step 4 Click the Local Upgrade tab to enter the local upgrade menu Local Upgrade Interface Step 5 Select the update file from the backup device Step 6 Click the...

Page 185: ...Maintenance Default Restore Defaults Step 2 Select the restoring type from the following three options Restore Defaults Restore all parameters except the network including IP address subnet mask gatew...

Page 186: ...ect a serial device directly to the NVR The serial device will be controlled remotely by the PC through the network and the protocol of the serial device Step 1 Enter the RS 232 Settings interface Men...

Page 187: ...must be the same with the video input standard Resolution For the DS 9600NI and DS 8600NI series NVR you can configure the VGA HDMI resolution and VGA2 HDMI 2 resolution And up to 4K 3840 2160 resolu...

Page 188: ...uring DST Settings Step 1 Enter the General Settings interface Menu Configuration General Step 2 Choose DST Settings tab DST Settings Interface You can check the checkbox before the Auto DST Adjustmen...

Page 189: ...Menu Output Mode You can choose the menu display on different video output For the DS 9600NI and DS 8600NI series NVR you can select the menu output mode to VGA HDMI VGA2 HDMI2 And for the DS 7600NI a...

Page 190: ...ally in the high security system resetting the password monthly or weekly can better protect your product Level Set the user level to Operator or Guest Different user levels have different operating p...

Page 191: ...fault parameters and importing exporting configuration files Local Camera Management The adding deleting and editing of IP cameras Local Advanced Operation Operating HDD management initializing HDD se...

Page 192: ...output of the selected camera s Remote Manual Operation Remotely starting stopping manual recording and alarm output of the selected camera s Local Playback Locally playing back recorded files of the...

Page 193: ...list Step 3 Click the icon to enter the Edit User interface Edit User Operator Guest Edit User admin Step 4 Edit the password for the user Operator and Guest You can edit the user information includin...

Page 194: ...t your product Step 5 Edit the unlock pattern for the admin user account 5 Check the checkbox of Enable Unlock Pattern to enable the use of unlock pattern when logging in to the device 6 Use the mouse...

Page 195: ...1024 768 60Hz Audio output 1 ch RCA Linear 1 K Decoding Decoding format H 265 H 265 H 264 H 264 MPEG4 Recording resolution 8MP 6MP 5MP 4MP 3MP 1080p UXGA 720p VGA 4 CIF DCIF 2CIF CIF QCIF Synchronous...

Page 196: ...10 100 Mbps self adaptive Ethernet interface Power 120 W 200 W Supported standard IEEE 802 3 af at General Power supply 100 to 240 VAC Power 180 W 280 W Consumption without hard disk 15 W Working tem...

Page 197: ...coding format H 265 H 264 H 264 Recording resolution 8MP 6MP 5MP 4MP 3MP 1080p UXGA 720p VGA 4CIF DCIF 2CIF CIF QCIF Synchronous playback 4 ch Capability 2 ch 4 MP 30fps Hard disk SATA 1 SATA interfac...

Page 198: ...EE 802 3 af at General Power supply 48 VDC Power 65 W Consumption without hard disk 10 W not enabling PoE Working temperature 10 to 55 C 14 to 131 F Working humidity 10 to 90 Chassis 1U chassis Dimens...

Page 199: ...Protocol Suite to notify a domain name server to change in real time ad hoc the active DNS configuration of its configured hostnames addresses or other information stored in DNS Hybrid NVR A hybrid N...

Page 200: ...the output mode of NVR is HDMI output then the input mode of monitor must be the HDMI input And if not please modify the input mode of monitor Step 7 Check if the fault is solved by the step 1 to ste...

Page 201: ...rrect when adding the IP camera Insufficient bandwidth Step 13 Verify the network is connected 11 Connect the NVR and PC with the RS 232 cable 12 Open the Super Terminal software and execute the ping...

Page 202: ...k between IP camera and NVR is stable 21 When the IP camera is offline connect PC and NVR with the RS 232 cable 22 Open the Super Terminal use the ping command and keep sending large data packages to...

Page 203: ...hannel number and X means the selected window has no image output Step 24 Check if the fault is solved by the above steps If it is solved finish the process If not please contact the engineer from our...

Page 204: ...el of NVR with the RS 232 cable 24 Open the Super Terminal and execute the command of ping 192 168 0 0 l 1472 f the IP address may change according to the real condition and check if there exists pack...

Page 205: ...nce mismatches or incompatible The stream type is not set as Video Audio The encoding standard is not supported with NVR Step 32 Verify the cable between the pickup and IP camera is connected well imp...

Page 206: ...f NVR with the RS 232 cable 2 Open the Super Terminal and execute the command of ping 192 168 0 0 l 1472 f the IP address may change according to the real condition and check if there exists packet lo...

Page 207: ...ct Step 42 Verify the search condition is correct Select Playback and verify the channel and time are correct Step 43 Verify the HDD status is normal Select Menu HDD General to view the HDD status and...

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WHITEBOX WB-G604, User Manual

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