Whirlpool WED99HEDC0 Technical Education Download Page 25

Page: 25 / 100

OPERATION

HybridCare™ Dryer with Heat Pump Technology

2-13

Troubleshooting (continued)

Troubleshooting

*GZPVFYQFSJFODF

1PTTJCMF$BVTFT

4PMVUJPO

%SZFS%JTQMBZJOH$PEF.FTTBHFPS$ZDMF4UBUVT*OEJDBUPS-JHIUT6Q

i-'w

-JOUmMUFSSFNPWFE

*OEJDBUFTUIBUUIF)ZCSJE$BSFmMUFSIBTCFFOSFNPWFE1MBDF

mMUFSJOUPESZFSBOENBLFTVSFUIFIBOEMFJTQSPQFSMZTFBUFE

i1'w QPXFSGBJMVSF

5IFESZJOHDZDMFIBTCFFOJOUFSSVQUFE

CZBQPXFSGBJMVSF

5PVDIBOEIPME45"35UPSFTUBSUUIFESZFS

/05&

5IF$POUSPM-PDLGVODUJPONBZCFFOBCMFEXIFO

SFDPWFSJOHGSPNBQPXFSGBJMVSF5PVOMPDLUIFDPOUSPM

UPVDIBOEIPME$0/530--0$,GPSBUMFBTUTFDPOET

i-w%JBHOPTUJD$PEF

MPXPSOPMJOFWPMUBHF

DPOEJUJPO

5IFSFNBZCFBQSPCMFNXJUIZPVS

IPNFQPXFSTVQQMZLFFQJOHUIF

ESZFSTIFBUFSGSPNUVSOJOHPO

5IFESZFSXJMMDPOUJOVFUPSVOXIFOUIJTEJBHOPTUJDDPEFJT

QSFTFOU5PVDIBOZQBEUPDMFBSUIFDPEFGSPNUIFEJTQMBZ

BOESFUVSOUPUIFFTUJNBUFEUJNFSFNBJOJOH

/05&

5IJTFSSPSXJMMPOMZTIPXEVSJOHUIFJOJUJBMJOTUBMMBUJPO

5SZUIFGPMMPXJOH
$IFDLUPTFFJGBIPVTFIPMEGVTFIBTCMPXOPSDJSDVJUCSFBLFS

IBTUSJQQFE&MFDUSJDESZFSTVTFUXPIPVTFIPMEGVTFTPSCSFBLFST

3FQMBDFUIFGVTFPSSFTFUUIFDJSDVJUCSFBLFS

$POmSNUIBUUIFQPXFSDPSEJTQSPQFSMZJOTUBMMFE3FGFSUP

UIF*OTUBMMBUJPO*OTUSVDUJPOTGPSEFUBJMT

4FMFDUB5JNFE%SZIFBUFEDZDMFBOESFTUBSUUIFESZFS
*GUIFNFTTBHFQFSTJTUTDPOTVMUBRVBMJmFEFMFDUSJDJBO

i'&w '&'&

FUDWBSJBCMFTFSWJDF

DPEFT

5IFESZFSJTJOOFFEPGTFSWJDF

*GBDPEFCFHJOOJOHXJUIBOi'wBQQFBSTJOUIFEJTQMBZ

BMUFSOBUJOHCFUXFFO'BOE&UIFESZFSDPOUSPMIBT

EFUFDUFEBQSPCMFNUIBUSFRVJSFTTFSWJDF$BMMGPSTFSWJDF

i-PDwPSi-Dw

5IF$POUSPM-PDLJTFOBCMFE

5PVDIBOEIPME$0/530--0$,GPSTFDPOETUPVOMPDL

UIFDPOUSPMTPGUIFESZFS%VSJOHUIJTUJNFUIF-&%%JTQMBZ

XJMMDPVOUEPXO8IFOUIF$POUSPM-PDLJTEJTBCMFE

UIF-&%%JTQMBZXJMMDMFBS

'JSTUUSZUIFTPMVUJPOTTVHHFTUFEIFSFPSWJTJUPVSXFCTJUFBUXXXXIJSMQPPMDPNQSPEVDU@IFMQ

*O$BOBEBXXXXIJSMQPPMDBGPSBTTJTUBODFBOEUPQPTTJCMZBWPJEBTFSWJDFDBMM

Summary of Contents for WED99HEDC0

Page 1: ...L 88 TECHNICAL EDUCATION HybridCare Duet Dryer with Heat Pump Technology JOB AID W10764068A WED99HEDW0 WED99HEDC0 Multimedia Enhanced ...

Page 2: ... Wiring Diagram supplied with the product when servicing the dryer GOALS AND OBJECTIVES The goal of this Job Aid is to provide information that will enable the In Home Service Professional to properly diagnose malfunctions and repair the HybridCare Dryer with Heat Pump Technology The objectives of this Job Aid are to Understand and follow proper safety precautions Successfully troubleshoot and dia...

Page 3: ...ION 3 INSTALLATION INSTALLATION REQUIREMENTS 3 2 LOCATION REQUIREMENTS 3 2 DRAIN SYSTEM 3 4 ELECTRICAL REQUIREMENTS U S A ONLY 3 4 ELECTRICAL DRYER POWER HOOKUP CANADA ONLY 3 5 INSTALL LEVELING LEGS 3 6 ELECTRICAL INSTALLATION U S A ONLY 3 7 CONNECT OUTLET HOSE 3 13 LEVEL DRYER 3 13 COMPLETE INSTALLATION CHECKLIST 3 14 DOOR REVERSAL OPTIONAL 3 15 NOTES 3 22 SECTION 4 COMPONENT ACCESS MULTIMEDIA EN...

Page 4: ...IAGNOSTIC MENU TABLE 5 2 USER INTERFACE TEST 5 3 LOADS TEST 5 3 INSTALL DIAGNOSTICS 5 4 SOFTWARE VERSION DISPLAY 5 5 EXITING SERVICE DIAGNOSTIC MODE 5 5 FAULT ERROR CODES 5 5 CUSTOMER FAULT ERROR CODES 5 5 SERVICE FAULT ERROR CODES 5 6 TROUBLESHOOTING GUIDE 5 8 SECTION 6 TESTING TESTING SAFETY INFORMATION 6 2 WIRING DIAGRAM 6 3 COMPONENT TESTING 6 4 TEST 1 CCU POWER CHECK 6 4 CCU BOARD CONNECTOR P...

Page 5: ...General Information This section provides general safety parts and information for the HybridCare Dryer with Heat Pump Technology Dryer Safety General Theory of Operation Model Serial Number Location Tech Sheet Location Model Serial Number Nomenclature Product Specifications Notes ...

Page 6: ...ons DANGER WARNING Dryer Safety 45 564 5034 5 0 563 4 3 3 3 5306 4 005 8 33 5 44 45 03 4 37 BDL PWFS 5 0 4 6 69 130 3 3 5 3 45 26 4 4611 5 3 4 53 5 4 64 1 3 5 44 45 06 4 37 PVWFSUVSF BSSJÀSF Certain internal parts are intentionally not grounded and may present a risk of electric shock only during servicing Service Personnel Do not contact the thermostat bracket while the appliance is energized 103...

Page 7: ... direct drive dryer Previously each heater was connected to its own heater relay In HybridCare the compressor is controlled by one of the relays Sealed System Theory of Operation Mechanical heat pumps exploit the physical properties of a volatile evaporating and condensing fluid known as a refrigerant The heat pump compresses the refrigerant to make it hotter on the side to be warmed and releases ...

Page 8: ...yer and generates the F9E1 error code drain system error Reed Lint Switch is a magnetic reed switch that signals the CCU when the Evaporator Lint Filter is not installed The dryer will not operate if the Evaporator Lint Filter is not detected HybridCare Heat Pump Dryer Block Diagram The HybridCare Dryer is not unlike its predecessor the Whirlpool Duet direct drive dryer aka Alpha Most of the compo...

Page 9: ...Dryer with Heat Pump Technology n 1 5 Model Serial Number Label Location Tech Sheet Location Access Under Cabinet Top Figure 3 Model Serial Number Model Serial Number Location Tech Sheet Location Figure 4 Tech Sheet Location CCU REX ...

Page 10: ...ytag ACCESS E Electric Dryer G Gas Dryer PRODUCT W Washer D Dryer FEATURE SET 99 Sealed System Hybrid Dryer HE High Efficiency YEAR OF INTRODUCTION D 2014 E 2015 COLOR CODE W White C Chrome Shadow ENGINEERING CHANGE 0 Basic Release 1 First Revision 2 Second Revision SERIAL NUMBER M 4 25 10000 PRODUCTION SITE M MARION OH YEAR OF PRODUCTION 4 2014 5 2015 WEEK OF PRODUCTION PRODUCT SEQUENCE NUMBER ...

Page 11: ...tes Quick Dry Timed Dry Temperatures 4 Extra Low Low Medium High Dryness Levels 3 Less Normal More Filters Primary Lint Filter HybridCare Filter Lint Filter Indicator Yes Automatic Dry Control Yes Cycle Time Remaining Yes Advanced Moisture Sensor Yes INSTALLATION CONSIDERATIONS Venting Direction Ventless Water Drain Standpipe or laundry sink OPTIONS HybridCare Energy Options Speed Balanced Eco Dam...

Page 12: ...1 8 n HybridCare Dryer with Heat Pump Technology GENERAL INFORMATION Notes ...

Page 13: ...s section provides operational use and care information for the HybridCare Dryer with Heat Pump Technology Control Panel and Features Cycle Guide Automatic Cycles Cycle Guide Timed Dry Cycles Using the Dryer Cycle Status Indicators Additional Features Dryer Care Troubleshooting Notes ...

Page 14: ...MF 5FNQ 8IFO VTJOH BOVBM ZDMFT ZPV NBZ TFMFDU B ESZ UFNQFSBUVSF CBTFE PO UIF UZQF PG MPBE ZPV BSF ESZJOH 6TF UIF XBSNFTU TFUUJOH TBGF GPS UIF JUFNT JO UIF MPBE PMMPX HBSNFOU MBCFM JOTUSVDUJPOT 05 VUPNBUJD ZDMFT VTF B QSFTFU UFNQFSBUVSF UIBU JT OPU BEKVTUBCMF SZOFTT FWFM 8IFO VTJOH VUPNBUJD ZDMFT ZPV NBZ TFMFDU B SZOFTT FWFM CBTFE PO UIF UZQF PG MPBE ZPV BSF ESZJOH 05 SZOFTT FWFM JT GPS VTF XJUI VU...

Page 15: ...QSFGFSSFE FOFSHZ DZDMF Cycle Guide Automatic Cycles 4FUUJOHT BOE PQUJPOT TIPXO JO CPME BSF EFGBVMU TFUUJOHT GPS UIBU DZDMF G TFUUJOHT BSF DIBOHFE UIF OFX TFUUJOHT XJMM CF SFNFNCFSFE G UIFSF JT B QPXFS GBJMVSF TFUUJOHT XJMM SFUVSO UP UIF EFGBVMU PU BMM TFUUJOHT BOE PQUJPOT BSF BWBJMBCMF PO FBDI DZDMF 6TF VUPNBUJD ZDMFT GPS CFUUFS GBCSJD DBSF BOE FOFSHZ TBWJOHT 5IF ESZFS TFOTFT NPJTUVSF JO UIF MPBE ...

Page 16: ...T 4NBMM MPBET BOE TQPSUTXFBS 2VJDL SZ JHI FEJVN PX YUSB PX 4QFFE BMBODFE DP 8SJOLMF 4IJFME PS TNBMM MPBET PG o JUFNT OZ MPBE 05 JOF ESZ GPBN SVCCFS QMBTUJD PS IFBU TFOTJUJWF GBCSJDT 5JNFE SZ JHI FEJVN PX YUSB PX 4QFFE BMBODFE DP 8SJOLMF 4IJFME 6TF UP ESZ JUFNT UP B EBNQ MFWFM GPS JUFNT UIBU EP OPU SFRVJSF BO FOUJSF ESZJOH DZDMF 4FMFDU B ESZJOH UFNQFSBUVSF CBTFE PO UIF UZQF PG GBCSJDT JO ZPVS MPBE ...

Page 17: ...S PO CPUUPN PG UIF ESZFS BOE HSBC UIF IBOEMF UP QVMM PVU mMUFS 4FU mMUFS PO UIF ESZFS BOE QVMM PVU MJOU TDSFFO BOE GPBN QBE PO CPUUPN PG mMUFS 3PMM MJOU PGG TDSFFO BOE GPBN QBE XJUI mOHFST BOE QMBDF CBDL JO mMUFS BOE UIFO mMUFS CBDL JO mMUFS IPVTJOH 5IFSF NBZCF TPNF XBUFS JO UIF mMUFS BOE UIJT JT OPSNBM PS BEEJUJPOBM DMFBOJOH JOGPSNBUJPO TFF i SZFS BSF w 1035 5 PS CFTU ESZJOH QFSGPSNBODF DMFBO ZCS...

Page 18: ...I 3 44 7 UP TDSPMM UP PSF PSNBM PS FTT 4FMFDUJOH PSF PSNBM PS FTT BVUPNBUJDBMMZ BEKVTUT UIF ESZOFTT MFWFM BU XIJDI UIF ESZFS XJMM TIVU PGG 0ODF B ESZOFTT MFWFM JT TFU JU DBOOPU CF DIBOHFE XJUIPVU TUPQQJOH UIF DZDMF VUPNBUJD ZDMFT HJWF UIF CFTU ESZJOH JO UIF TIPSUFTU UJNF SZJOH UJNF WBSJFT CBTFE PO GBCSJD UZQF MPBE TJ F BOE ESZOFTT TFUUJOH SZJOH UJNF JT FTUJNBUFE BOE NBZ DIBOHF UISPVHIPVU UIF DZDMF...

Page 19: ...BGUFS DZDMF IBT DPNQMFUFE UP SFEVDF XSJOLMJOH 5PVDI BOE IPME 45 35 1 64 UP CFHJO DZDMF 5PVDI BOE IPME 45 35 1 64 UP CFHJO UIF DZDMF Cycle Status Indicators Cycle Status Indicators 5IF ZDMF 4UBUVT OEJDBUPST TIPX UIF QSPHSFTT PG B DZDMF MFBO ZCSJE BSF JMUFS MFBO ZCSJE BSF JMUFS MJHIU DPNFT PO BGUFS FWFSZ UI DZDMF JHIU XJMM SFTFU BGUFS mMUFS JT DMFBOFE BOE MPBEFE CBDL JOUP ESZFS DBCJOFU PS BEEJUJPOBM...

Page 20: ...DMPUIFTMJOF 8IFO UIF DZDMF JT TFMFDUFE UIF TUJNBUFE 5JNF 3FNBJOJOH EJTQMBZ TIPXT UIF EFGBVMU UJNF PV DBO DIBOHF UIF BDUVBM UJNF JO UIF DZDMF CZ JODSFBTJOH PS EFDSFBTJOH UIF DZDMF UJNF 4UBSU UIF ESZFS 05 IFDL UIF MJOU TDSFFO BOE SFNPWF BOZ MJOU BDDVNVMBUFE GSPN JUFNT ESJFE PO UIF ESZJOH SBDL BGUFS UIF DZDMF JT mOJTIFE Dryer Care 5 3 3 0 5 0 FFQ ESZFS BSFB DMFBS BOE GSFF GSPN JUFNT UIBU XPVME CMPDL ...

Page 21: ...SVC MJOU TDSFFO XJUI UIF CSVTI UP SFNPWF SFTJEVF CVJMEVQ 3JOTF TDSFFO XJUI IPU XBUFS 5IPSPVHIMZ ESZ MJOU TDSFFO XJUI B DMFBO UPXFM 3FJOTUBMM TDSFFO JO ESZFS PS MJOU mMUFS 5 ZCSJE BSF 5 3 5 3 5 4 3 MFBO ZCSJE BSF mMUFS BGUFS FWFSZ MPBET 5IF mMUFS JT MPDBUFE JO CPUUPN DPSOFS PG ESZFS 5IF DPOUSPM QBOFM IBT BO JOEJDBUPS MJHIU UP SFNJOE ZPV UP DMFBO UIF ZCSJE BSF mMUFS 0QFO UIF CPUUPN mMUFS EPPS JGU IB...

Page 22: ...FS TVQQMZ UP UIF ESZFS 5IJT IFMQT UP BWPJE VOJOUFOEFE nPPEJOH EVF UP B XBUFS QSFTTVSF TVSHF XIJMF ZPV BSF BXBZ PWJOH BSF PS QPXFS TVQQMZ DPSE DPOOFDUFE ESZFST 6OQMVH UIF QPXFS TVQQMZ DPSE BLF TVSF MFWFMJOH MFHT BSF TFDVSF JO ESZFS CBTF 6TF UBQF UP TFDVSF ESZFS EPPS PS EJSFDU XJSFE ESZFST JTDPOOFDU QPXFS JTDPOOFDU XJSJOH BLF TVSF MFWFMJOH MFHT BSF TFDVSF JO ESZFS CBTF 6TF UBQF UP TFDVSF ESZFS EPPS ...

Page 23: ...BZ WJCSBUF JG OPU QSPQFSMZ JOTUBMMFE 4FF UIF OTUBMMBUJPO OTUSVDUJPOT MM GPVS ESZFS GFFU TIPVME CF JO mSN DPOUBDU XJUI UIF nPPS MPUIJOH JT CBMMFE VQ JO ESZFS 8IFO CBMMFE VQ UIF MPBE XJMM CPVODF DBVTJOH UIF ESZFS UP WJCSBUF 4FQBSBUF UIF MPBE JUFNT BOE SFTUBSU UIF ESZFS PVE IVNNJOH PS JODSFBTFE OPJTF EVSJOH DZDMF PBE JT QBDLFE UJHIUMZ 3FEVDF MPBE TJ F UP SFDPNNFOEFE MPBE TJ F JO i ZDMF VJEF w 3VO UIF...

Page 24: ...OUT P OPU VTF GBCSJD TPGUFOFS TIFFUT XJUI TUFBN DZDMFT 4UBJOT PO ESVN PPTF EZFT JO DMPUIFT SVN TUBJOT BSF DBVTFE CZ EZFT JO DMPUIJOH VTVBMMZ CMVF KFBOT 5IFTF XJMM OPU USBOTGFS UP PUIFS DMPUIJOH PBET BSF XSJOLMFE 5IF MPBE XBT OPU SFNPWFE GSPN ESZFS BU UIF FOE PG UIF DZDMF 3FGFS UP HBSNFOU DBSF MBCFM JOTUSVDUJPOT SZ DMFBO POMZ HBSNFOUT BSF OPU SFDPNNFOEFE 5IF ESZFS XBT UJHIUMZ QBDLFE SZ TNBMMFS MPBE...

Page 25: ...P UIF FTUJNBUFE UJNF SFNBJOJOH 05 5IJT FSSPS XJMM POMZ TIPX EVSJOH UIF JOJUJBM JOTUBMMBUJPO 5SZ UIF GPMMPXJOH IFDL UP TFF JG B IPVTFIPME GVTF IBT CMPXO PS DJSDVJU CSFBLFS IBT USJQQFE MFDUSJD ESZFST VTF UXP IPVTFIPME GVTFT PS CSFBLFST 3FQMBDF UIF GVTF PS SFTFU UIF DJSDVJU CSFBLFS POmSN UIBU UIF QPXFS DPSE JT QSPQFSMZ JOTUBMMFE 3FGFS UP UIF OTUBMMBUJPO OTUSVDUJPOT GPS EFUBJMT 4FMFDU B 5JNFE SZ IFBUF...

Page 26: ...2 14 n HybridCare Dryer with Heat Pump Technology OPERATION Notes ...

Page 27: ...dures for the HybridCare Dryer with Heat Pump Technology Installation Requirements Location Requirements Drain System Electrical Requirements U S A Only Electrical Dryer Power Hookup Canada Only Install Leveling Legs Electrical Installation U S A Only Connect Outlet Hose Level Dryer Complete Installation Checklist Door Reversal optional Notes ...

Page 28: ...TVQQMJFE XJUI ESZFS 3FGFS UP ZPVS 6TF BOE BSF VJEF GPS JOGPSNBUJPO BCPVU BDDFTTPSJFT BWBJMBCMF GPS ZPVS ESZFS 1BSUT TVQQMJFE h NN ESBJO IPTF XJUI DPVQMFST 5SJBOHVMBS FOE DBCMF UJFT BCMF UJFT Location Requirements IFDL DPEF SFRVJSFNFOUT 4PNF DPEFT MJNJU PS EP OPU QFSNJU JOTUBMMJOH ESZFS JO HBSBHFT DMPTFUT NPCJMF IPNFT PS TMFFQJOH RVBSUFST POUBDU ZPVS MPDBM CVJMEJOH JOTQFDUPS PV XJMM OFFE TFQBSBUF B...

Page 29: ...BMM TJEFT PG UIF ESZFS UP SFEVDF OPJTF USBOTGFS PS DMPTFU JOTUBMMBUJPO XJUI B EPPS NJOJNVN WFOUJMBUJPO PQFOJOHT JO UIF UPQ BOE CPUUPN PG UIF EPPS BSF SFRVJSFE PVWFSFE EPPST XJUI FRVJWBMFOU WFOUJMBUJPO PQFOJOHT BSF BDDFQUBCMF PNQBOJPO BQQMJBODF TQBDJOH TIPVME BMTP CF DPOTJEFSFE 3FDPNNFOEFE JOTUBMMBUJPO DMFBSBODFT ESZFS POMZ QQSPY NFBTVSFNFOU PCJMF IPNF o EEJUJPOBM JOTUBMMBUJPO SFRVJSFNFOUT 5IJT ESZ...

Page 30: ...QJDUVSF BCPWF 05 VU IPTF TP UIBU OP NPSF UIBO ß NN PG UIF IPTF JT JO UIF nPPS ESBJO UP BWPJE TJQIPOJOH MPPS ESBJO TZTUFN Drain System JOJNVN EJBNFUFS GPS B TUBOEQJQF ESBJO ß NN JOJNVN DBSSZ BXBZ DBQBDJUZ HBM QFS NJOVUF ß NN EJBNFUFS UP ß NN EJBNFUFS 4UBOEQJQF EBQUFS JU JT BWBJMBCMF 5PQ PG TUBOEQJQF NVTU CF BU MFBTU ß NN IJHI JOTUBMM OP IJHIFS UIBO ß N GSPN CPUUPN PG ESZFS 1035 5 0OMZ ß NN PG ESBJO...

Page 31: ...OET 6 MJTUFE TUSBJO SFMJFG Electric Dryer Power Hookup Canada Only MFDUSJDBM 3FRVJSFNFOUT U JT ZPVS SFTQPOTJCJMJUZ 5P DPOUBDU B RVBMJmFE FMFDUSJDBM JOTUBMMFS 5P CF TVSF UIBU UIF FMFDUSJDBM DPOOFDUJPO JT BEFRVBUF BOE JO DPOGPSNBODF XJUI UIF BOBEJBO MFDUSJDBM PEF MBUFTU FEJUJPO BOE BMM MPDBM DPEFT DPQZ PG UIF BCPWF DPEFT TUBOEBSE NBZ CF PCUBJOFE GSPN BOBEJBO 4UBOEBSET TTPDJBUJPO 3FYEBMF MWE 5PSPOUP ...

Page 32: ...UJM JU JT DMPTF UP JUT mOBM MPDBUJPO GROUNDING INSTRUCTIONS SAVE THESE INSTRUCTIONS For a grounded cord connected dryer This dryer must be grounded In the event of malfunction or breakdown grounding will reduce the risk of electric shock by providing a path of least resistance for electric current This dryer is equipped with a cord having an equipment grounding conductor and a grounding plug The p...

Page 33: ...FMJFG TDSFXT KVTU FOPVHI UP IPME UIF UXP DMBNQ TFDUJPOT UPHFUIFS Electric Installation U S A Only 3FNPWF IPME EPXO TDSFX BOE UFSNJOBM CMPDL DPWFS IPPTF FMFDUSJDBM DPOOFDUJPO UZQF 1PXFS TVQQMZ DPSE XJSF SFDFQUBDMF 5ZQF 3 P UP i1PXFS 4VQQMZ PSE POOFDUJPO w XJSF EJSFDU DPOOFDUJPO P UP i JSFDU 8JSF POOFDUJPO w XJSF EJSFDU DPOOFDUJPO P UP i JSFDU 8JSF POOFDUJPO w 1PXFS TVQQMZ DPSE XJSF SFDFQUBDMF 5ZQF ...

Page 34: ... DPSE JT JOTJEF UIF TUSBJO SFMJFG 5IF TUSBJO SFMJFG TIPVME IBWF B UJHIU mU XJUI UIF ESZFS DBCJOFU BOE CF JO B IPSJ POUBM QPTJUJPO P OPU GVSUIFS UJHIUFO TUSBJO SFMJFG TDSFXT BU UIJT QPJOU 3FNPWF DFOUFS UFSNJOBM CMPDL TDSFX 3FNPWF OFVUSBM HSPVOE XJSF GSPN HSFFO FYUFSOBM HSPVOE DPOEVDUPS TDSFX POOFDU OFVUSBM HSPVOE XJSF BOE OFVUSBM XJSF XIJUF PS DFOUFS PG QPXFS TVQQMZ DPSE VOEFS DFOUFS UFSNJOBM CMPDL...

Page 35: ...OUP TMPU PG ESZFS SFBS QBOFM 4FDVSF DPWFS XJUI IPME EPXO TDSFX PX HP UP i POOFDU 0VUMFU PTF w POOFDU SFNBJOJOH XJSFT VOEFS PVUFS UFSNJOBM CMPDL TDSFXT 5JHIUFO TDSFXT JOBMMZ SFJOTFSU UBC PG UFSNJOBM CMPDL DPWFS JOUP TMPU PG ESZFS SFBS QBOFM 4FDVSF DPWFS XJUI IPME EPXO TDSFX PX HP UP i POOFDU 0VUMFU PTF w POOFDU OFVUSBM XJSF XIJUF PS DFOUFS PG QPXFS TVQQMZ DPSE VOEFS DFOUFS UFSNJOBM CMPDL TDSFX 5JHI...

Page 36: ...JU DPOOFDUPS POUP UIF TUSBJO SFMJFG UISFBET BOE UJHIUFO TFDVSFMZ 1VU EJSFDU XJSF DBCMF UISPVHI UIF TUSBJO SFMJFG 5IF TUSBJO SFMJFG TIPVME IBWF B UJHIU mU XJUI UIF ESZFS DBCJOFU BOE CF JO B IPSJ POUBM QPTJUJPO 5JHIUFO TUSBJO SFMJFG TDSFX BHBJOTU UIF EJSFDU XJSF DBCMF JSFDU XJSF DBCMF NVTU IBWF GU N PG FYUSB MFOHUI TP ESZFS NBZ CF NPWFE JG OFFEFE 4USJQ ß NN PG PVUFS DPWFSJOH GSPN FOE PG DBCMF MFBWJO...

Page 37: ...OET PG SFNBJOJOH EJSFDU XJSF DBCMF XJSFT VOEFS PVUFS UFSNJOBM CMPDL TDSFXT IPPLT GBDJOH SJHIU 4RVFF F IPPLFE FOET UPHFUIFS BOE UJHIUFO TDSFXT JOBMMZ SFJOTFSU UBC PG UFSNJOBM CMPDL DPWFS JOUP TMPU PG ESZFS SFBS QBOFM 4FDVSF DPWFS XJUI IPME EPXO TDSFX PX HP UP i POOFDU 0VUMFU PTF w 8JSF JSFDU 8JSF POOFDUJPO 6TF XIFSF MPDBM DPEFT QFSNJU DPOOFDUJOH DBCJOFU HSPVOE DPOEVDUPS UP OFVUSBM XJSF 1SFQBSF UP D...

Page 38: ...CMPDL TDSFX 5JHIUFO TDSFX 1MBDF FOET PG SFNBJOJOH XJSFT VOEFS PVUFS UFSNJOBM CMPDL TDSFXT 5JHIUFO TDSFXT 0QUJPOBM YUFSOBM SPVOE GPS 8JSF POOFDUJPO 1PXFS 4VQQMZ PSE 4IPXO 1035 5 PV NVTU WFSJGZ XJUI B RVBMJmFE FMFDUSJDJBO UIBU UIJT HSPVOEJOH NFUIPE JT BDDFQUBCMF CFGPSF DPOOFDUJOH POOFDU OFVUSBM HSPVOE XJSF BOE OFVUSBM XJSF C E B 1SFQBSF UP DPOOFDU OFVUSBM HSPVOE XJSF BOE OFVUSBM XJSF E B A POOFDU SF...

Page 39: ...F TZTUFN 4FDVSF ESBJO IPTF UP MBVOESZ UVC MFH ESBJO TUBOEQJQF PS JOMFU IPTFT GPS XBMM TUBOEQJQF XJUI DBCMF UJF BVOESZ 5VC 4UBOEQJQF 8BMM Connect Outlet Hose UUBDI IPTF UUBDI UIF HPPTF OFDL mUUJOH PG UIF QSPWJEFE NN ESBJO IPTF UP UIF ESBJO WBMWF BU UIF CPUUPN PG ESZFS CBDL QBOFM 4DSFX PO DPVQMJOH CZ IBOE VOUJM JU JT TFBUFE PO WBMWF DPOOFDUPS 5JHIUFO DPVQMJOH 6TJOH DIBOOFM MPDLT UJHIUFO UIF DPVQMJOH...

Page 40: ... DZDMF BOE TUBSU ESZFS G ESZFS XJMM OPU TUBSU DIFDL UIF GPMMPXJOH t POUSPMT BSF TFU JO B SVOOJOH PS i0Ow QPTJUJPO t 4UBSU CVUUPO IBT CFFO QVTIFE mSNMZ t SZFS JT QMVHHFE JOUP BO PVUMFU BOE PS FMFDUSJDBM TVQQMZ t PVTFIPME GVTF JT JOUBDU BOE UJHIU PS DJSDVJU CSFBLFS IBT OPU USJQQFE t SZFS EPPS JT DMPTFE 5IJT ESZFS BVUPNBUJDBMMZ SVOT BO JOTUBMMBUJPO EJBHOPTUJD SPVUJOF BU UIF TUBSU PG JUT mSTU DZDMF 05...

Page 41: ...FU BTJEF 1035 5 G UIF QSPUFDUJWF mMN IBT OPU ZFU CFFO SFNPWFE GSPN UIF ESZFS QFFM UIF mMN GSPN UIF ESZFS EPPS CFGPSF QSPDFFEJOH 6TJOH B 5039 5 TDSFXESJWFS SFNPWF UIF TDSFXT TFDVSJOH UIF EPPS IJOHF UP UIF ESZFS BOE MJGU VQ BOE PVU UP SFNPWF UIF EPPS 1MBDF UIF EPPS PO B TPGU UPXFM PS PUIFS OPO TDSBUDI TVSGBDF 3FJOTUBMM UIF TDSFXT JO UIF IPMFT 3FWFSTF EPPS TXJOH SPVOE TIBQFE EPPS o TJOHMF IBOEMF 1IJM...

Page 42: ...LXJTF VOUJM UIF TRVBSF OPUDIFT MJOF VQ XJUI UIF UBCT PO UIF USJN SJOH JOEJDBUFE XJUI BSSPXT JO UIF mHVSF BCPWF 5IFO MJGU PVU UIF PVUFS XJOEPX BOE SFUBJOFS VQ BOE PGG UIF USJN SJOH BOE TFU BTJEF JH JH 3FWFSTF PVUFS XJOEPX BTTFNCMZ 6TJOH B 1IJMMJQT TDSFXESJWFS SFNPWF UIF TDSFXT GSPN UIF PVUFS XJOEPX SFUBJOFS BOE MJGU PGG UIF USJN SJOH GSPN UIF XJOEPX 3PUBUF USJN SJOH BOE TFDVSF XJUI UIF TDSFXT SFNPW...

Page 43: ...SJOH UIF MBUDI QMBUF BOE MBUDI CBDLJOH QMBUF BOE UIF TDSFXT IPMEJOH UIF IJOHF BTTFNCMZ JO QMBDF JOHF BUDI 3PUBUF BOE SFBTTFNCMF PVUFS XJOEPX BTTFNCMZ UP USJN SJOH 8JUI UIF FEHF XJUI OPUDIFT BU UIF UPQ BMJHO UIF OPUDIFT PO UIF PVUFS XJOEPX BTTFNCMZ XJUI UIF UBCT PO UIF USJN SJOH BOE MPXFS JOUP QMBDF BT TIPXO JO mHVSF 3PUBUF UIF PVUFS XJOEPX BTTFNCMZ DPVOUFSDMPDLXJTF UP MPDL UBCT JOUP QMBDF mHVSF 6T...

Page 44: ...SFXT SFNPWFE FBSMJFS PUUPN PG EPPS 3FNPWF EPPS GSPN ESZFS 1035 5 G UIF QSPUFDUJWF mMN IBT OPU ZFU CFFO SFNPWFE GSPN UIF ESZFS QFFM UIF mMN GSPN UIF ESZFS EPPS CFGPSF QSPDFFEJOH 6TJOH B 5 TDSFXESJWFS SFNPWF UIF TDSFXT TFDVSJOH UIF EPPS IJOHF UP UIF ESZFS BOE MJGU VQ BOE PVU UP SFNPWF UIF EPPS 1MBDF UIF EPPS PO B TPGU UPXFM PS PUIFS OPO TDSBUDI TVSGBDF 3FJOTUBMM UIF TDSFXT JO UIF IPMFT 3FWFSTF EPPS ...

Page 45: ...T TFDVSJOH UIF MBUDI QMBUF BOE MBUDI CBDLJOH QMBUF BOE UIF TDSFXT IPMEJOH UIF IJOHF BTTFNCMZ JO QMBDF JOHF BUDI 3FJOTUBMM IJOHF BOE MBUDI PO PQQPTJUF TJEFT 6TJOH B 5 TDSFXESJWFS SFJOTUBMM UIF MBUDI QMBUF BOE MBUDI CBDLJOH QMBUF XJUI UIF TDSFXT SFNPWFE FBSMJFS BOE UIF IJOHF BTTFNCMZ XJUI UIF TDSFXT PO UIF PQQPTJUF TJEFT GSPN XIJDI UIFZ XFSF SFNPWFE 3FJOTUBMM JOOFS EPPS BTTFNCMZ 1PTJUJPO UIF EPPS XJ...

Page 46: ... BUUBDI UP UIF PQQPTJUF TJEF PG ESZFS EPPS GSBNF BT TIPXO 3FNPWF JOOFS EPPS GSPN PVUFS EPPS 1PTJUJPO UIF EPPS XJUI UIF JOTJEF PG UIF EPPS GBDJOH VQ 6TJOH B 1IJMMJQT TDSFXESJWFS SFNPWF UIF TDSFXT TFDVSJOH UIF JOOFS EPPS UP UIF PVUFS EPPS JGU PGG UIF JOOFS EPPS BOE TFU BTJEF 05 5IFSF JT B TNBMM SFMFBTF UBC PO FBDI TJEF PG UIF EPPS G UIF JOOFS BOE PVUFS EPPS EP OPU TFQBSBUF FBTJMZ TMJEF B DSFEJU DBSE...

Page 47: ...IJOHF UP UIF ESZFS 3FJOTUBMM IJOHF BOE MBUDI PO PQQPTJUF TJEFT 6TJOH B 5 TDSFXESJWFS SFJOTUBMM UIF MBUDI QMBUF BOE IJOHF BTTFNCMZ PO UIF PQQPTJUF TJEFT GSPN XIJDI UIFZ XFSF SFNPWFE BUDI BUDI 3FNPWF IJOHF BOE MBUDI GSPN JOOFS EPPS 6TJOH B 5 TDSFXESJWFS SFNPWF UIF TDSFXT TFDVSJOH UIF MBUDI QMBUF BOE UIF TDSFXT IPMEJOH UIF IJOHF BTTFNCMZ JO QMBDF JOHF BUDI Troubleshooting 4FF UIF 6TF BOE BSF VJEF PS ...

Page 48: ...3 22 n HybridCare Dryer with Heat Pump Technology INSTALLATION Notes ...

Page 49: ...erface UI Removing the CCU and REX Removing the Front Panel Door Switch Removing the Moisture Sensor Removing the Drum Light Removing the Outlet Thermistor Removing the Belt Drum and Rollers Removing the Drive Motor Removing the Drain Pump Float Assembly Removing the Reed Lint Switch Removing the Rear Panel Removing the Heater Removing the High Limit Removing the Auxiliary Fan Removing the Heat Pu...

Page 50: ...en Yellow GM Centrifugal Switch Motor Pluggable Drive Motor Switch COMPONENT LOCATIONS Drum Light Assembly Door Switch Figure 9 Component locations Moisture Sensor Strips Auxiliary Fan Cycle Control Unit CCU User Interface UI For internal components see Figure 10 page 22 Cycle Control Unit CCU Relay Expansion REX See Figure 2 Below For base components see Figure 3 page 4 3 Figure 2 CCU REX Bracket...

Page 51: ...ure 10 Internal components SPECIFICATIONS Voltage 240 VAC 200 260 Elect Dryer 2 phase optimized 208 VAC 176 229 Elect Dryer 3 phase less optimized Amps ELECT 30 Amp Service Frequency 58 to 62 Hz 60 Hz nominal DRYER SPECIFICATIONS Condenser Evaporator Drain Hose Drain Pump Air Blower Motor Auxiliary Fan Compressor Motor Capacitors Float Sw Figure 3 Base Components Post Condenser ...

Page 52: ...1 4 hex head screws from the top panel as illustrated in Figure 1 Top Panel Screws Figure 1 3 Lift the rear of the top panel pull back and remove top panel from the dryer To Remove the Console 1 After removing the top panel remove connector P2 from the CCU and disconnect the in line connector between the UI and drum light see Figure 2 Drum Light Connector P2 Connector Figure 2 2 Remove the two 2 1...

Page 53: ... user interface to the console as illustrated in Figure 3 6 Separate user interface from console assembly Removing the User Interface UI WARNING Electrical Shock Hazard Disconnect power before servicing Failure to do so can result in death or electrical shock Replace all parts and panels before operating Figure 3 Console Assembly User Interface Console Harnesses Remove selector knob Figure 1 Disco...

Page 54: ...he beginning of Section 6 Testing may destroy damage or weaken the main control assembly 1 Unplug dryer or disconnect power 2 Perform the procedures on page 4 4 Removing the Top Panel prior to performing the following steps 3 Disconnect all connectors from the REX see Figure 1 4 Using a 1 4 nut driver remove the one 1 hex head screw securing the REX to the control bracket WARNING Electrical Shock ...

Page 55: ... Figure 2 Remove secondary filter door from front panel WARNING Electrical Shock Hazard Disconnect power before servicing Failure to do so can result in death or electrical shock Replace all parts and panels before operating 6 Remove four 4 1 4 hex head screws from the bottom of the front panel see Figure 3 7 Remove three 3 1 4 hex head screws from the top of the front panel see Figure 3 Remove 4 ...

Page 56: ...igure 1 Removing the Moisture Sensor WARNING Electrical Shock Hazard Disconnect power before servicing Failure to do so can result in death or electrical shock Replace all parts and panels before operating 5 Remove two 2 1 4 hex head screws securing the Outlet Grill Housing Assembly to the front bulkhead see Figure 2 6 Lift up the Outlet Grill Housing Assembly from the bulkhead see Figure 2 Outlet...

Page 57: ...ure to do so can result in death or electrical shock Replace all parts and panels before operating To Remove the Outlet Thermistor 1 Unplug dryer or disconnect power 2 Perform the procedures on page 4 4 Removing the Top Panel and Removing the Console prior to performing the following steps 3 Perform the procedures on page 4 7 Removing the Front Panel prior to performing the following steps 4 Disco...

Page 58: ...x head screws from the console bracket and remove see Figure 2 Console Bracket Screws Figure 2 Removing the Belt Drum and Rollers WARNING Electrical Shock Hazard Disconnect power before servicing Failure to do so can result in death or electrical shock Replace all parts and panels before operating 7 Disconnect Moisture Sensor connector see Figure 3 Moisture Sensor Connector Figure 3 8 Remove two 2...

Page 59: ...d push the idler pulley arm on the back of the drive motor to the left to relieve the tension on the belt then remove the belt from the pulley See Figure 8 Push Remove Belt From Pulley Figure 8 13 Slide the belt off the front of the drum and remove belt 14 Lift the drum and remove it from the dryer cabinet To Remove a Roller 1 Pry the sides of the triangular ring out of the groove in the roller sh...

Page 60: ...row that is embossed on the front of the wheel and remove the wheel from the motor shaft see Figure 1 Stabilize shaft with 7 16 open end wrench To remove turn CW with 5 8 socket wrench Figure 1 8 Lift the locking tabs on the top and bottom of the motor harness plug and disconnect the plug from the motor terminals Removing the Drive Motor WARNING Electrical Shock Hazard Disconnect power before serv...

Page 61: ...ving the Top Panel and Removing the Console prior to performing the following steps 4 Perform the procedures on page 4 7 Removing the Front Panel prior to performing the following steps 5 Perform the procedures on page 4 10 Removing the Belt and Drum prior to performing the following steps 6 Disconnect the Drain Pump harness see Figure 1 below 7 Disconnect the Float Switch harness see Figure 1 bel...

Page 62: ...steps 4 Perform the procedures on page 4 7 Removing the Front Panel prior to performing the following steps 5 Perform the procedures on page 4 10 Removing the Belt and Drum prior to performing the following steps 6 Perform Step 7 on page 4 12 to remove the blower prior to performing the following steps 7 Disconnect the reed lint switch connector see Figure 1 below 8 Remove the one 1 4 hex head scr...

Page 63: ...er 2 Remove drain hose from standpipe or laundry tub 3 Remove the 5 16 hex head screw securing the terminal block cover to the rear panel Remove the cover see Figure 1 Figure 1 4 Remove the 1 4 hex head screw securing the auxiliary fan guard to the rear panel Remove the fan guard see Figure 2 Figure 2 5 Remove the fifteen 15 1 4 hex head screws securing the rear panel to the dryer see Figure 3 Fig...

Page 64: ...dures on page 4 15 Removing the Rear Panel prior to performing the following steps Heater Aux Fan High Limit Thermostat Drain Port Figure 1 4 Disconnect the two heater terminals from the side of the inlet duct Remove Heater Terminals Figure 2 5 Remove the 1 4 hex head screw securing the heater connector to the inlet duct see Figure 3 Remove screw Heater Connector Figure 3 6 Remove the two 2 1 4 he...

Page 65: ...ectrical Shock Hazard Disconnect power before servicing Failure to do so can result in death or electrical shock Replace all parts and panels before operating To Remove the Auxiliary Fan 1 Unplug dryer or disconnect power 2 Remove drain hose from standpipe or laundry tub 3 Perform the procedures on page 4 15 Removing the Rear Panel prior to performing the following steps Heater Aux Fan High Limit ...

Page 66: ... Perform the procedures on page 4 10 Removing the Belt and Drum prior to performing the following steps 7 Perform the procedures on page 4 15 Removing the Rear Panel prior to performing the following steps 8 Disconnect all the harness connections to the base assembly as illustrated in Figure 1 except for the heater and high limit thermostat Disconnect Base Harness Connections Figure 1 9 Unclip the...

Page 67: ...e left side panel and remove See Figure 5 Base Assembly Replacement NOTE The following components must be transferred from the original product base to the new service replacement base Dryer Motor Assembly Capacitors Dryer Motor Bracket Idler Pulley Assembly Auxiliary Fan Blower Wheel Sump Cover Assembly Drain Hose Bracket Assembly Secondary Lint Filter Inlet Thermistor Compressor Capacitor Figure...

Page 68: ...4 20 n HybridCare Dryer with Heat Pump Technology COMPONENT ACCESS Notes ...

Page 69: ...ting information for the HybridCare Dryer with Heat Pump Technology Whirlpool Control Panel Diagnostic Guide Self Diagnostic Mode Activating Service Diagnostic Mode User Interface Test Loads Test Install Diagnostics Software Version Display Fault Error Codes Exiting Service Diagnostic Mode Customer Fault Error Codes Chart Service Fault Error Codes Chart Troubleshooting Guide ...

Page 70: ...ime button press once to turn off top segment of display Press each modifier button once to turn off its respective display segment Adjust Drying Time button press once to turn off the Eco Monitor and the seven segment display FOR SERVICE TECHNICIAN S USE ONLY DIAGNOSTIC GUIDE Before servicing check the following Make sure there is power at the wall outlet Has a household fuse blown or circuit bre...

Page 71: ...ve been set and that information could be erased Before activating the Loads Test mode be sure to check for Saved Fault Codes using the Service Diagnostics mode see procedure on page 5 2 1 Be sure the dryer is in standby mode plugged in with all indicators off 2 Within 5 seconds do the following in sequence Press and Release the button Press and Release the button Repeat the above sequence one mor...

Page 72: ...des that are currently detected Only one active fault code can be displayed at a time Entry Procedure To enter Install Diagnostics press and release the 2nd button used to activate the Service Diagnostic mode All LEDs turn off and the START button begins to flash PERFORM ALL TESTS Press and release the START button to run ALL tests indicated in the chart below Exit Procedure When test is complete ...

Page 73: ...played additional presses of the 3rd button will result in a triple beep then display of the most recent fault code If each press of the 3rd button results in a triple beep and the display shows 888 no saved fault codes are present Advancing Through Saved Fault Error Codes Procedure for advancing through saved fault codes Press and release the 3rd button used to activate Service Diagnostics beep t...

Page 74: ...ure Sensor Open Indicates the moisture sensor strip is open This fault code will ONLY appear when in the service diagnostic mode See TEST 5 Moisture Sensor page 6 15 F3E7 Moisture Sensor Shorted Indicates that the moisture sensor strip has shorted This fault code will ONLY appear when in the service diagnostic mode See TEST 5 Moisture Sensor page 6 15 F3E8 Compressor Sensor Open Indicates that the...

Page 75: ... UI to CCU Communication Error CCU to UI Communication between the CCU and UI has not been detected Unplug dryer or disconnect power Check the harness continuity and connections between the CCU and UI Check AC and DC supplies See TEST 1 CCU Power Check page 6 4 Replace the User Interface Replace the CCU F9E1 Drain System Error Indicates that the float switch is in full position and the CCU has bee...

Page 76: ... Pause button Perform UI Component Test under Component Activation Moisture Sensor problem See Test 5 Moisture Sensor page 6 15 Thermistor problem See Test 4c Thermistors page 6 14 User Interface problem See Test 6 Buttons Indicators page 6 17 CCU problem See Test 1 CCU Power Check page 6 4 Console Won t Accept Selections User selects invalid option Refer customer to Use and Care Guide User Interf...

Page 77: ...echnology Testing Safety Information Wiring Diagram Component Testing TEST 1 CCU Power Check TEST 2 Supply Connections TEST 3 Motor Circuit TEST 4 Heating System TEST 4a Heater Element TEST 4b Heat Pump TEST 4c Thermistors TEST 5 Moisture Sensor TEST 5a Adjusting Customer Focused Dryness Level TEST 6 Buttons and Indicators TEST 7 Door Switch TEST 8 Drum LED TEST 9 Drain System TEST 10 Auxiliary Fa...

Page 78: ...to a green ground connection point or unpainted metal in the appliance Before removing the part from its package touch the anti static bag to a green ground connection point or unpainted metal in the appliance Avoid touching electronic parts or terminal contacts handle electronic control assembly by edges only When repackaging main control assembly in anti static bag observe above instructions IMP...

Page 79: ...tion W BU BK Y BK BK BK BK R R OR OR OR OR W W BU BU W BK T LBU G Y LBU LBU W W BU G Y G Y G Y G Y BK V R V V R R R PK Y R R T W W LBU BU G Y Y R BK BK AG AG R PK BK R PK V V R W R W Y Y W BU BU W BK BK W W BK W Y Y Y Y BK W BK R V R V R IMPORTANT Electrostatic discharge may cause damage to machine control electronics See page 6 2 for ESD information Line 1 Line 2 Neutral UI REX CCU 76 94 OHMS 540...

Page 80: ... household fuse If CB circuit breaker is not tripped have customer check with qualified electrician 3 Remove top panel to access the machine electronics 4 CCU VAC With voltmeter set to AC connect black probe to CCU P8 3 N and red probe to P9 2 L1 See Figure 1 Plug in dryer or reconnect power If 120VAC is present unplug dryer or disconnect power and go to step 5 If 120VAC is not present unplug drye...

Page 81: ...a Out REX P5 6 NA P5 7 NA P5 8 W 12 VDC REX CONNECTOR P9 Motor L1 P9 1 LBU L1 Dryer Motor P9 2 BK L1 CONNECTOR P8 Drain Door Switch Neutral P8 1 OR Neutral Drain Pump P8 2 G Y Chassis GND P8 3 W Neutral P8 4 T Neutral Door Switch P8 5 BU L1 Reed Float Switch CONNECTOR P13 Moisture Sensor P13 1 BK Moisture Sensor P13 2 R Moisture Sensor Return CONNECTOR P14 Thermistors Lint Reed Switch P14 1 PK Com...

Page 82: ...d to the left most contact on the terminal block and make a note of it This will be L1 black wire in the wiring diagram See figure 2 When this is found go to step 5 If neither of the plug terminals have continuity with the left most contact of the terminal block replace the power cord and retest dryer FOR SERVICE TECHNICIAN S USE ONLY If 5VDC is still missing unplug dryer or disconnect power and r...

Page 83: ... electronics 3 Check for loose worn or damaged drum belt repair as necessary 4 Door Switch problems can be uncovered by following procedure under TEST 7 Door Switch page 18 however if this was not done the following can be performed without applying power to the dryer Connect an ohmmeter across CCU P8 3 neutral white wire and P8 4 door tan wire With the door properly closed the ohmmeter should ind...

Page 84: ...not Heat will not s This test checks th the heating circuit part of this system Part of Heating Harness connection Heater relay Heat element assemb Centrifugal switch Outlet thermistor Compressor thermisto Machine control electr Console electronics an assembly Figure 2 Remove white connector 9 Remove the bare copper wire terminal from pin 5 of black drive motor switch See figure 3 FOR SERVICE TECH...

Page 85: ...ntrifugal Switch Contacts MOTOR STRIP CIRCUIT L1 MOTOR RELAY K1 MOTOR STRIP CIRCUIT P9 1 BK W P9 2 LBU DRIVE MOTOR N MAIN START DOOR SWITCH CYCLE CONTROL UNIT W 3M THERMAL PROTECT 5M 6M 2M 1M LBU BU RUN CAP 30 uF START CAP 207 uF W LBU BU CENTRIFUGAL SWITCH 2 7 3 0 Ω 3 3 3 6 Ω 4M Testing the Motor Start Run Capacitors 1 Discharge the capacitor by touching the leads of a 20 000 Ω resistor to the tw...

Page 86: ...s heater violet wire to center red wire Refer to strip circuit on this page Replace the heater if it is electrically open 6 Check High Limit Thermostat visually check the wire connections from the heater and centrifugal switch to the high limit thermostat If the connections look good check for continuity across the high limit thermostat Replace the high limit thermostat if it is electrically open ...

Page 87: ...epair or replace if necessary 5 Plug in dryer or reconnect power 6 Run a Load Diagnostics Test Check heater relay output on CCU Unplug dryer or disconnect power With a voltmeter set to AC connect voltmeter to terminals 1 2 for heater relay Plug in dryer or reconnect power Measure the voltage across terminals 1 2 for heater relay If voltage is present 240VAC the relay is open and working normally I...

Page 88: ...acitor should be replaced 6 Test the compressor run capacitor a Discharge the capacitor by touching the leads of a 20 000 Ω resistor to the two terminals b Disconnect the wires from the capacitor terminals c ANALOG METER Set your meter to ohms resistance function range to R x 10 000 or the highest scale on the meter Touch the meter leads to the capacitor terminals The meter should indicate nearly ...

Page 89: ...Swtich 10 Using the following chart and the strip circuit below check for the resistance values of the compressor s Run and Start winding coils as shown in the following table NOTE Run and Start winding coils must be checked at the compressor THERMAL SWITCH 6 27 ohms 4 13 ohms COMPRESSOR STRIP CIRCUIT Compressor Run Capacitor Thermo Switch R C S Winding Resistance in ohms Contact Points of Measure...

Page 90: ...TIMED DRY cycle of at least 5 minutes in duration Select High Medium Low or Extra Low Turn on Speed 4 Using a calibrated temperature probe take a temperature measurement in the center of the exhaust outlet The correct exhaust temperatures are as follows EXHAUST TEMPERATURES TEMPERATURE SETTING HEAT TURNS OFF F C HEAT TURNS ON F C High 113 5 45 3 10 15 6 8 below the heat turn off temperature Medium...

Page 91: ...g replace sensor harness If a small resistance is not measured go to step 8 8 Measure the resistance across each of the outermost contacts and the center terminal ground connection FOR SERVICE TECHNICIAN S USE ONLY TEST 5 Moisture Sensor This test is performed when an automatic cycle stops too soon or runs much longer than expected NOTE Dryer will shut down automatically after 4 hours and 10 minut...

Page 92: ... this mode does not start a drying cycle The result will be stored in EEPROM of the CCU and will be retained after a power loss NOTE If there is no user activity for 20 seconds or a button other than START or DRYNESS LEVEL is pressed the dryness setting is reverted back to its previous setting 4 Press the POWER button at any time to cancel changes and exit from this mode WARNING Electrical Shock H...

Page 93: ...t light 1 Unplug dryer or disconnect power 2 Remove top panel to access the CCU and user interface UI 3 Visually check that the UI and housing assembly is properly inserted into the front console 4 If visual check passes replace the UI and housing assembly 5 Reassemble all parts and panels 6 Plug in dryer or reconnect power 7 Perform the Console Buttons and Indicators Test see page 5 3 to verify r...

Page 94: ...ip circuit below If the connections are good replace the wire and door switch assembly and retest If wire and door switch assembly have been replaced and dryer still does not start replace the CCU 4 Reassemble all parts and panels 5 Plug in dryer or reconnect power 6 Perform the steps under Diagnostic Door Switch Drum LED to verify repair WARNING Electrical Shock Hazard Disconnect power before ser...

Page 95: ...1 see wiring diagram page 23 is securely connected to the UI 5 Check harness and inline connections between the drum LED and UI If the harness and connections are good go to step 6 If not repair or replace as needed 6 Unplug the drum LED connector J11 see wiring diagram page 6 3 and strip circuit at left from the UI 7 With a multimeter set to milliamps connect multimeter to UI connector J11 pins 1...

Page 96: ...RAIN PUMP FLOAT SWITCH STRIP CIRCUIT L1 CYCLE CONTROL UNIT N DRAIN PUMP RELAY P DRAIN PUMP FLOAT SWITCH P8 1 P8 3 BK OR W W DRAIN PUMP OR OR OR P8 5 W REED FLOAT SWITCH BU W BU This test is performed when the Float Switch remains in the upper position open state and the dryer generates an F9E1 error code NOTE The Drain Pump and Float Switch must be replaced as part of the Drain Hose Bracket Assemb...

Page 97: ...finite open go to step 7 If the reading is correct go to step 11 7 Remove the rear panel to access auxiliary fan 8 Visually check that the in line fan connector yellow wires is securely connected see Figure 2 Aux Fan Screws Check In line Fan Connector Figure 2 Auxiliary Fan If visual check passes go to step 9 If connections are loose reconnect the in line fan connector and retest 9 With an ohmmete...

Page 98: ...6 22 n HybridCare Dryer with Heat Pump Technology TESTING Notes ...

Page 99: ...UMBER READY TO IDENTIFY YOU AS AN AUTHORIZED IN HOME SERVICE PROFESSIONAL FOR LITERATURE ORDERS CUSTOMER EXPERIENCE CENTER PHONE 1 800 851 4605 FOR TECHNICAL INFORMATION AND SERVICE POINTERS www servicematters com IN CANADA FOR PRODUCT SPECIFICATIONS AND WARRANTY INFORMATION CALL 1 800 461 5681 FOR TECHNICAL ASSISTANCE WHILE AT THE CUSTOMER S HOME CALL THE TECHNICAL ASSISTANCE LINE 1 800 488 4791 ...

Page 100: ...W10764068A HybridCare Duet Dryer with Heat Pump Technology ...

Search results

Summary of Contents for WED99HEDC0

Reviews:

Related manuals for WED99HEDC0

Brands by name

Popular brands

Whirlpool WED99HEDC0, Technical Education

Search results

Summary of Contents for WED99HEDC0

Reviews:

Related manuals for WED99HEDC0

Brands by name

Popular brands