Problem
Possible cause
Required response
Steam comes out from the
dry air intake on top of the
unit.
Malfunctioning valve in dry air in‐
take
WARNING! Risk of scalding posed
by hot steam
Contact Customer Service
A lot of steam is coming
out from the sides of the
closed unit door during op‐
eration.
Faulty door gasket
■
Check the hygienic removable
gasket for damage and replace it if
necessary
■
Contact Customer Service if there
is no apparent cause for the prob‐
lem
Problems during cleaning
Problem
Possible cause
Required response
Black spots inside the
oven cavity
Wrong cleaning agent
■
Use ConvoClean forte for fully au‐
tomatic cleaning
■
Use ConvoClean forte for semi-au‐
tomatic cleaning
The water is too hard
Adjust the water hardness; see
'Technical Data' in the installation
manual
Poor cleaning results
The water pressure is too low
■
Check the water pressure
■
Increase the water pressure on-
site if necessary
The wrong soiling level has been
set
Select a higher cleaning level
The wrong cleaning agent was
used
■
Use ConvoClean forte for fully au‐
tomatic cleaning
■
Use ConvoClean forte for semi-au‐
tomatic cleaning
6 How to Perform Maintenance on the Combi Oven
Operating Manual
77