Welbilt Convotherm OES 6.10 Mini Installation, Operation And Maintenance Manual Download Page 33

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Chapter 6 Troubleshooting, Power
Failure and Parts/Service
6.1 Troubleshooting Guide

Code Failure

Display

Actions

E01.0
No Water

No or low water
pressure

Verify
supply is
connected
& switch
oven off
and on. Can
cook
recipes up
to 356degF

E02.0
Hi Temp

Over temperature
in electrical area

Verify
ventilation
vents. Can
cook
recipes up
to 284degF

E03.0
Fan stopped

Over temperature
motor

Call for
Service

E04.0
Cooling fan

Cooling fan
malfunction

Can cook
recipes up
to 284degF

E15.0
Condenser
temp

Over temperature
in condenser

Verify water
supply is
connected
and switch
oven off
and on.
Can cook
recipes up
to 356degF

E16.0
Humidification
valve defective

Dehumidification
valve error

Turn oven
off and on

E21.0
Oven temp
sensor failed

Oven temperature
probe failure

Call for
Service

E25.0
Condenser
sensor failed

Condenser probe
failure

Continued
cooking will
use more
water. Can
cook
recipes up
to 356degF

Code Failure

Display

Actions

IDM
Error of
identification
module

No start possible.
Checksum of IDM
is wrong or
damaged.

Call for
Service

Auto Clean

Failure

Actions

No water or
low pressure

Check water connection.
If before detergent is dispensed,
cleaning can be aborted, and
cooking can continue.

No detergent

Check for supply and hose being
kinked. If before detergent is
dispensed, cleaning can be
aborted, and cooking can
continue.

No delimer /
rinse aid

Check for supply and hose being
kinked. If before detergent is
dispensed, cleaning can be
aborted, and cooking can
continue.

Oven cavity
too hot

Open door to allow oven to cool.
Cleaning can be aborted.

ID78

E62 pressure switch for cleaning
agent problem.

ID79

E63 pressure switch for sprinkler
problem.

ID80

E64 air supply problem with
cleaning agent.

ID81

E65 cleaning stopped due to
some undefined problem.

Summary of Contents for Convotherm OES 6.10 Mini

Page 1: ...ormation and models are released This equipment chapter is to be installed in the Oven Section of the Equipment Manual Part Number CON_IOM_8197346 08 2019 8197346 Original Instructions CAUTION DO NOT OPERATE THIS EQUIPMENT WITHOUT READING AND UNDERSTANDING THE INSTRUCTIONS A d v a n c i n g Y o u r A m b i t i o n s ...

Page 2: ...umbing and connections shall comply with the International Plumbing Code latest edition International Code Council ICC or the Uniform Plumbing Code latest edition International Association of Plumbing and Mechanical Officials IAPMO NOTICE TO U S CUSTOMERS This equipment is to be installed in compliance with the basic plumbing code of the Building Officials and Code Administrators International Inc...

Page 3: ...LED PART PURCHASED DIRECTLY FROM CONVOTHERM OR ANY OF ITS FACTORY AUTHORIZED SERVICERS AND OR THE PART BEING USED IS MODIFIED FROM ITS ORIGINAL CONFIGURATION THIS WARRANTY WILL BE VOID FURTHER CONVOTHERM AND ITS AFFILIATES WILL NOT BE LIABLE FOR ANY CLAIMS DAMAGES OR EXPENSES INCURRED BY THE CUSTOMER WHICH ARISE DIRECTLY OR INDIRECTLY IN WHOLE OR IN PART DUE TO THE INSTALLATION OF ANY MODIFIED PAR...

Page 4: ...rference that may cause undesired operation While this device is a verified Class A device it has been shown to meet the Class B limits CANADA This digital apparatus does not exceed the Class A or B limits for radio noise emissions as set out by the ICES 003 standard of the Canadian Department of Communications Cet appareil numerique n emet pas de bruits radioelectriques depassany les limites de c...

Page 5: ... Quality 12 2 4 2 2 Minimum Water Quality Requirements 12 2 4 3 Water Supply System Pressure Requirements 12 2 4 4 Connect Water Supply Lines 12 2 4 5 Included water connection and drain kit parts 13 2 4 6 Install Vented Drain Lines from the MINI to the Existing Floor Drain 14 2 4 7 Attach Oven Rinse Aid and Degreaser Pick Up Tubes 15 2 5 Electric Connections for the MINI 15 2 5 1 Install Electric...

Page 6: ...bleshooting Power Failure and Service and Parts Service 27 6 1 Troubleshooting Guide 27 6 2 In the Event of a Power Failure 28 6 3 Ordering Parts Service 28 CHAPTER 7 Planned Maintenance 29 CHAPTER 8 Wiring Diagrams 51 ...

Page 7: ...omply with applicable standards for manufacturers including UL AGA NSF ASNE Ntl Bd CSA CGA ETL and others STEAM GENERATOR MAINTENANCE IS THE RESPONSIBILITY OF THE OWNER USER AND IS NOT COVERED BY THIS WARRANTY The use of good quality feed water is the responsibility of the Owner User see Water Quality Recommendations to the right THE USE OF POOR QUALITY FEED WATER WILL VOID EQUIPMENT WARRANTIES MI...

Page 8: ... You will need the Model Number and Serial Number which is located on the Combi Oven Steamer rating plate Model ________________________ Serial _________________________ Scanning the QR code below allows access to tutorial videos for the operation of the oven Note These videos can only be viewed on a portable device such as an Iphone or Android Phone https carecode info q w89a7no0 To view videos o...

Page 9: ...number identifies the product characteristics The serial number identifies the individual unit 1 2 Product Information Plate The Product Information Plate on the left side of the unit lists the model serial number electric and wiring requirements of the appliance 1 3 Model Number 1 This manual covers installation of The MINI Convotherm Combi Oven Steamer 2 For further information contact your Conv...

Page 10: ...eed to be installed with adequate backflow protection to comply with applicable federal state and local codes 3 This equipment is to be installed to comply with the applicable federal state or local plumbing codes Water and waste piping connections shall comply with the latest edition of the international plumbing code International Code Council ICC or the uniform Plumbing Code International Assoc...

Page 11: ...selecting an operating location for a MINI 2 Transport the MINI on its pallet 3 Passages and doors must be high enough and wide enough for a MINI and its pallet See Table 2 1 4 Location selected must be capable of supporting a MINI and or optional stand See Table 2 1 5 The area MUST be free from and clear of combustible materials 6 Position the MINI so it will not tip or slide 7 To ensure that the...

Page 12: ...ectly over a drain Steam rising up out of the drain will adversely affect operation hamper cooling air circulation and damage electrical and electronic components 17 Do not obstruct the flow of ventilation air Make sure the air vents of the MINI are not blocked 18 Attach the included air diverter on the rear air intake vent of the MINI TABLE 2 1 WEIGHT AND DIMENSIONS INCLUDING PALLET AND CRATE MOD...

Page 13: ... access panel see Figure 1 6 Guide the vent tubes on the oven up through the grommets see Figure 2 7 Locate the blue hose hose clamps and data cable in the top access panel included with the hood see Figure 3 8 Attach the hose to the vent connection towards the front of the oven see Figure 4 and secure with hose clamp 9 Ensure the heat exchanger is resting on its shelf It may have shifted during s...

Page 14: ...gure 7 14 Attach the brackets between the rear of the oven and the rear of the hood see Figure 8 15 Return access panels to the hood 16 Optional Attach the skirt left or right to the side of the oven see Figure 9 17 Attach the DB 9 cable between the hood s port and the port on the rear of the oven see Figure 10 18 Open the charcoal access on top of the hood and insert the charcoal filters see Figu...

Page 15: ...3 22 Enter Manager Password default Convo and press the checkmark This password is case sensitive see Figure 14 23 Select service agent mode on start screen see Figure 15 24 Enter Manager Password default 1qaz and press the checkmark see Figure 16 25 Press Service Select option 48 Hood Connection It should be set to 1 see Figure 17 26 Cycle power to save changes Figure 13 Figure 14 Figure 15 Figur...

Page 16: ... Right 3 Back 3 Service Clearance Above 20 ventilation Allow extra clearance on the left side if the appliance has the optional hand shower Dimensions with hood installed and optional legs Model Dimension inches X Y Z 6 10 34 71 44 17 20 54 Optional legs Optional legs Optional legs Optional legs ...

Page 17: ... 1 Install Water Supply 1 Install the water supply in the building before positioning the MINI 2 Water supply line s must be designed so the MINI can be moved for service 3 Construct all supply lines up to the point of installing the MINI 4 Flush the water supply lines before connecting the MINI to the water supply lines 5 Use of a water filtration system is recommended Contact Convotherm at 844 4...

Page 18: ... that recommended in the maintenance schedule AND Contact your Convotherm sales representative for details on how to provide water per Minimum Water Quality Requirements in Table 2 3 or how to increase the frequency of maintenance and cleaning 2 4 2 2 Minimum Water Quality Requirements Table 2 3 Scale Forming Factors Concentrations must be Total Dissolved Solids 50 125 parts per million Silica les...

Page 19: ...den Hose Thread or National Hose Thread connections at the Water Connection GHT or NHT connections do not require pipe thread sealant b Install a manual water shut off valve not provided between main water supply lines and MINI supply lines c This may require the installation of a check valve or other approved anti backflow anti siphon device not provided in all supply lines in accordance with and...

Page 20: ...ctly into a floor drain or a sewer line 4 Do NOT connect the MINI drain directly to drains or to the plumbing of any other equipment 5 The drain line must be free air vented have gravity flow from the MINI and terminate outside the perimeter of the MINI 6 Improper installation of drain outlet lines voids the MINI warranty 7 The drain lines must be installed in compliance with the Food Service Sani...

Page 21: ... local laws codes and regulations 3 A main external disconnect switch should be installed near the MINI as shown in Figure 2 2 4 A separate fuse or breaker sized to meet the line amps required by the MINI should be installed either as part of the main external power switch or in a separate fuse box The fuse or breaker and disconnect switch combination is called the Main External Power Switch Figur...

Page 22: ...ter can accumulate inside the compartment and spill out when the door is opened causing INJURY and EQUIPMENT DAMAGE When checking inside the MINI Stand to the hinge side and away from the MINI and always open the door slowly ELECTRIC SHOCK HAZARD DEATH INJURY or EQUIPMENT DAMAGE can result from touching any component inside a MINI when the power is connected to a MINI Whenever possible disconnect ...

Page 23: ...red when the outside temperature is below 32 F then the cooking compartment high limit safety thermostat will be tripped The cooking compartment high limit safety thermostat must be reset by a qualified Convotherm authorized service technician Wait for the MINI to warm up to room temperature about 72 F before operating Use the startup checklist provided by RISE to ensure that all items have been c...

Page 24: ... Touchscreen Central control of Combi oven Status displays 6 Combi power ON OFF switch 7 Oven compartment Contains food during cooking 8 Rack guide Used to hold trays or containers during cooking 9 Rating plate Used to identify Combi oven 10 Air Vent Allows vapor to escape blue hose connects here to optional hood 1 2 3 4 5 6 7 8 9 10 OES 6 10 Go to the following link or use the QR code for instruc...

Page 25: ...arts in Crew Mode Select product group preheating to background temperature Recipe menus displayed will be preheating to lowest setpoint in menu group or background temperature whichever is lower Select a recipe desired The oven will automatically start the preheating process No cooking should be done at this time Wait for the oven to preheat approximately 3 5 minutes Select the racks and position...

Page 26: ...ked together The timers are displayed from first to last to complete from top to bottom To cancel a cook in progress press the yellow status bar at the top of the screen It will turn blue Press the RED X button Confirm the cook cancel by pressing the checkmark Alarm will sound when cook cycle is completed Open the door and remove the highlighted rack ...

Page 27: ... recipes to various menu groups While in crew mode select the back button to exit crew mode Enter Manager Password default Convo and press the checkmark This password is case sensitive Press the Cookbook icon Press the Groups button Press the recipe group button to edit Press the edit button Items in the left column are the ONLY recipes in the Baked Goods group Items in the right column are ALL re...

Page 28: ... to cooking screen 5 2 3 Adding a Recipe 1 Locate the recipe to add to a group in the right column 2 Highlight the recipe you want to add i e Press Pies Partial Tray on the right side of screen 3 Press the Add Button in the middle of the screen 4 The new recipe is now added to the Baked Goods Group 5 Press the back button two 2 times to exit back to the main menu 6 Press Crew Mode to return to coo...

Page 29: ...to exit crew mode Enter Manager Password default Convo and press the checkmark This password is case sensitive Press the Cookbook icon Press the Groups button Press the Recipe Group button with the product to edit Select and press the product button to check or edit the recipe settings To make an adjustment to cook time press the Clock icon ...

Page 30: ...utton to accept the time change Once the parameter s are complete press Save Profile If name is modified a new recipe is created If name is NOT modified the original recipe will be overwritten Press the OK checkmark to Save the recipe when complete Press the back button two 2 times to exit back to the main menu Press Crew Mode to return to cooking screen ...

Page 31: ...can use following sequence to calibrate check a recipe Select service agent mode on start screen Enter Manager Password default 1qaz and press the checkmark Access on limited settings will appear Select the icon of the setting or function to modify ...

Page 32: ...creen Select cleaning level Remove any food from the oven prior to starting Cleaning program will start When cleaning is finished a sequence of screens will appear End of cleaning cycle Oven will shut off light and heaters Auto Clean finished is displayed Oven remains inactive until Auto Clean finished is confirmed Start Up screen will be displayed with hood check screen ...

Page 33: ...ervice E25 0 Condenser sensor failed Condenser probe failure Continued cooking will use more water Can cook recipes up to 356degF Code Failure Display Actions IDM Error of identification module No start possible Checksum of IDM is wrong or damaged Call for Service Auto Clean Failure Actions No water or low pressure Check water connection If before detergent is dispensed cleaning can be aborted and...

Page 34: ... 6 3 Ordering Parts Service For Convotherm Technical Assistance 24 7 call 844 462 9529 Useful information when seeking service or parts a Model Number on first page of this manual and located on rating plate on side of oven Model Number__________________________ b Serial Number located on rating plate on side of oven S N_______________________________________ Do NOT attempt to operate a MINI durin...

Page 35: ... McDonald s Corporation Planned Maintenance Manual Revised December 2015 Page 1 of 1 29_00 10 2011 Chapter 7 Planned Maintenance ...

Page 36: ...can cause burns Wait until the cooking chamber has cooled down and wear personal protective equipment PPE Hot liquid steam can cause burns Wait until the oven has cooled down and wear personal protective equipment PPE Tools and supplies Bucket clean and sanitized towels McD Heavy Duty Degreaser Bucket soiled towels Procedure 1 Clean door gasket Clean the hygienic door gasket with detergent and sof...

Page 37: ... eyes and skin and always follow directions for use on packages and refer to Material Safety Data Sheet MSDS as required Hot surfaces can cause burns Wait until the oven has cooled down and wear personal protective equipment PPE Tools and supplies Bucket clean and sanitized towels Multi Purpose Sink Detergent Bucket soiled towels Procedure 1 Clean appliance surface Clean appliance surface overall ...

Page 38: ...PE Hot liquid steam can cause burns Wait until the oven has cooled down and wear personal protective equipment PPE Moving of appliance door can cause hands being pinched Exercise caution when performing this action Sharp parts can cause cuts Exercise caution and wear personal protective equipment PPE Tools and supplies Bucket clean and sanitized towels Multi Purpose Sink Detergent Bucket soiled to...

Page 39: ...Manual Revised December 2008 Page 2 of 2 7018003_00 10 2011 Cleaning of double glass door continued 3 Re close double glass door Re close the double glass door using the quick release catches 1 Weekly PR 28 W1 Convotherm Combination oven OES 6 10 ...

Page 40: ... equipment PPE Tools and supplies Bucket clean and sanitized towels Multi Purpose Sink Detergent Bucket soiled towels Procedure 1 Turn off the hood before beginning 2 Remove Mesh Filter Using the handles lift the filter up out of bottom track Pull the bottom of the filter out and pull down 3 Spray Filter Spray filter with Sink Detergent Solution Completely soak filter with Sink Detergent Solution ...

Page 41: ... cause burns Wait until the oven has cooled down and wear personal protective equipment PPE Hot liquid steam can cause burns Wait until the oven has cooled down and wear personal protective equipment PPE Tools and supplies Procedure 1 Check ventilation slits Check ventilation slits on backside of units see indicators for area Check for any blockages and clean remove if necessary area WARNING Parts...

Page 42: ... Screw s Loosen the two 2 thumb screw s securing the filter access panel on the top of the hood Single fan versions of the hood have one thumb screw Dual fan versions have two thumb screws 3 Remove the Old Filter Lift the filter access panel and slide the old charcoal filter out of its holder and discard 4 Insert Filter Slide in a new filter taking note of the airflow direction arrow shown on the ...

Page 43: ...he cooking chamber has cooled down and wear personal protective equipment PPE Tools and supplies Tools supplied by technician Procedure QUALIFIED TECHNICIANS ONLY 1 Open appliance door Open appliance door to get access to the hygienic door gasket WARNING Parts of oven may be hot WARNING Steam could escape of the oven 2 Check door gasket Check whether the hygienic door gasket is damaged for instanc...

Page 44: ...has cooled down and wear personal protective equipment PPE Hot liquid steam can cause burns Wait until the oven has cooled down and wear personal protective equipment PPE Tools and supplies Tools supplied by technician Procedure QUALIFIED TECHNICIANS ONLY 1 Check oven light Open appliance door and check the oven light seal the lamp and the cover Replace the seal if it is damaged and replace the la...

Page 45: ...or an operating mistake explain correct operating procedure to operators For an appliance fault make a repair 1 Check error log Open the Service agent mode page and open up Logbook A list is displayed containing recorded information on controller actions and error messages 4 Save files Open the Service agent mode page and enter Import Export page Export Protocol Controls Settings and HACCP to pen ...

Page 46: ...ocedure QUALIFIED TECHNICIANS ONLY 1 Locate labels Label locations to check 2 Check warning signs Check if all warning signs are present and legible If not remove the illegible warning sign Use an alcohol pad to remove any grease from the adhesive contact area then wait until the contact area has dried Stick the appropriate warning sign in place CONVOTHERM Combination oven OES 6 10 QUALIFIED TECHN...

Page 47: ...without a tool 3 Hygienic door gasket prevents steam escaping from cooking chamber 4 Rack holds containers securely 5 Appliance door protects from hot steam 2 De energize unit Disconnect appliance from power supply Take protective measures to prevent unit being switched on again Make sure unit is de energized 3 Check covers Check if all covers are fitted on appliance and renew if missing or defect...

Page 48: ...gienic plug in door gasket is damaged or worn torn and replace if necessary 9 Check suction panel Check if catches of suction panel are securing the panel properly Replace if necessary 10 Check rack Check rack for bent retainers or cracked welds or if rack is bent Replace if necessary CONVOTHERM Combination oven OES 6 10 QUALIFIED TECHNICIANS ONLY ANNUAL PR 28 A3 T ...

Page 49: ...Wait until the cooking chamber has cooled down and wear personal protective equipment PPE Hot surfaces can cause burns Wait until the cooking chamber has cooled down and wear personal protective equipment PPE Tools and supplies Tool set supplied by technician Procedure QUALIFIED TECHNICIANS ONLY 1 Check leveling and distances Check if unit is leveled and if all minimum clearance distances are met ...

Page 50: ...he seal for the oven sensor B6 Tighten the screw 8 Check door gasket Check whether the hygienic gasket is damaged for instance torn Replace the hygienic gasket if it is damaged 9 Check oven light Open appliance door and check the oven light seal the lamp and the cover Replace the seal if it is damaged and replace the lamp or glass cover if faulty WARNING Parts of the oven may be hot 11 Check heati...

Page 51: ...hoses Replace any hoses that are damaged or leaking 13 Check chemicals filter Check that the filter unit is fitted at the end of the rinse agent hose Rinse the filter unit of the rinse agent supply with water Chemicals can cause eye and skin irritations 14 Check connections Check that the cleaning agent supply and rinse agent supply are connected correctly CAUTION CONVOTHERM Combination oven OES 6...

Page 52: ... Tools and supplies Personal protection equipment Heat protective gloves 2 sample containers for taking water samples 1 for soft water 1 for cold water 1 TDS meter Order no 3019007 or similar if sourced locally 1 water analysis kit Order no 3019010 or similar if sourced locally Screwdriver to unlock suction panel Procedure QUALIFIED TECHNICIANS ONLY 1 Remove suction panel Sampling soft water Use s...

Page 53: ...uators will start the fan or the heater Make sure that you operate the correct actuator 8 Remove sprinkler nozzle Unscrew and remove the sprinkler nozzle Position the sample container on a tray under the opened water supply 9 Fill sample container Rinse the sample container with the sampled water Fill the sample container 10 Check water quality Check water quality of soft and cold water samples Me...

Page 54: ...into an analysis container for each water type One drop of the analysis liquid is equivalent to 1 dH CAUTION Chemicals can cause eye and skin irritations 12 Check carbonate hardness Measure the carbonate hardness KH Pour 5ml of sampled water into an analysis container for each water type One drop of the analysis fluid is equivalent to 1 dH CONVOTHERM Combination oven OES 6 10 QUALIFIED TECHNICIANS...

Page 55: ...ive parts Make sure that any work on the electrical system is performed by a qualified electrician The appliance must be disconnected from the power supply ensuring that it cannot be switched on during servicing Hot surfaces can cause burns Wait until the cooking chamber has cooled down and wear personal protective equipment PPE Tools and supplies Tools supplied by technician Procedure QUALIFIED T...

Page 56: ...sheathed and flexible in accordance with regulations is undamaged is fitted with cable strain relief Position 1 Circuit diagram 2 Connection point for equipotential bonding WARNING Surfaces of oven may be hot 3 Check screw connections Check that all screw connections are tightened firmly Retighten the connections Items to check include Mains input filter Contactor wiring Frequency converter Power ...

Page 57: ...l protective equipment PPE Tools and supplies Tools supplied by technician Procedure QUALIFIED TECHNICIANS ONLY 1 DANGER Risk of electric shock from live parts The following procedure comprises steps that must be carried out at the energized appliance When the cover is removed there is a risk of electric shock from touching live parts Keep away from live parts 2 Start cooking program Close the app...

Page 58: ... rising The heater switches off at 302 F 150 C No steam is escaping from the appliance around the door gasket Steam is being generated open appliance door carefully The water supply and drainage system is water tight 5 Check cooling fans Check whether the cooling fans 1 in the wiring compartment are blowing air out of the ventilation slits 2 Replace any fans that are faulty CONVOTHERM Combination ...

Page 59: ...51 Chapter 8 Wiring Diagrams ...

Page 60: ...52 ...

Page 61: ...53 ...

Page 62: ...T COM Welbilt provides the world s top chefs and premier chain operators or growing independents with industry leading equipment and solutions Our cutting edge designs and lean manufacturing tactics are powered by deep knowledge operator insights and culinary expertise All of our products are backed by KitchenCare our aftermarket repair and parts service CLEVELAND CONVOTHERM DELFIELD FITKITCHEN FR...

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Welbilt Convotherm OES 6.10 Mini, Installation, Operation And Maintenance Manual

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