
A
QUA
L
OGIC
COMPANION
WATER
HEATER
—
Product Manual
Troubleshooting
(continued)
Insufficient
hot water
Undersized water heater?
High-flow shower heads?
Boiler system improperly sized?
Check component parts.
Check boiler operating temperatures.
Check for air in the system.
Check tank temperature setting.
Check circulator speed.
Clean the boiler water system.
31
Excessive
domestic water
temperature
Boiler operating temperature set too
high?
Recirculation loop needed?
Thermostatic mixing valve set too
high?
No thermostatic mixing valve
installed or mixing valve is defec-
tive?
33
Boiler relief valve
lifting or weeping
Undersized expansion tank?
Faulty boiler expansion tank?
Faulty boiler relief valve?
Faulty boiler fill valve?
Tank heat exchanger coil leaking?
34
Temperature/
pressure relief
valve lifting
or weeping
Undersized or missing domestic water
side expansion tank?
Faulty domestic water side expansion
tank?
Faulty T & P relief valve?
High domestic water supply pres-
sure?
Possible water hammering or
pressure spikes?
Boiler operating temperature too
high?
35
Water on the
floor near the
tank
Check for leaks from sources other
than the water heater.
T & P relief valve lifting and discharg-
ing?
Loose piping connections or
drain valve leaking?
36
Top of tank or
enclosure wet
Check for leaks from sources other
than the water heater.
Loose piping connections?
36
Water quality
problems
Water smells like “rotten eggs.”
Milky water.
Discolored water from the hot
water faucet.
37
&IGURE
Typical problems and causes and page location for details
Problem
Check possible causes
Page
Part number 635-500-156/1113
30