Brine fog maker, Type Solfog V2
Index: 01
Change date: 12/12/2017
Operating instructions no.: BA DW 018-01 Solfog V2 EN.docx
Page 5 of 39
1.4
Warranty
All devices and systems of the WDT company are produced using the latest production methods
and comprehensive quality control. Please send your warranty claims according to the general
warranty conditions (see below) to WDT should there nevertheless be a reason for complaint.
General warranty conditions
WDT provides a warranty for 2 years from the date of commissioning, a maximum period of 27
months after delivery, assuming correct installation and commissioning with completed and signed
commissioning protocol.
Wearing parts such as seals, hoses, membranes, dosing screw conveyors, electrodes, roller carriers
and other parts that are subject to mechanical or chemical wear are excluded. We provide a
warranty for half a year on those parts.
Our ERP program requires an invoice for each delivery (also for warranty services). Customers will
receive a credit note after returning the faulty part and its inspection as required. Please return
goods within 14 days.
Costs for consequential damage and costs resulting from handling warranty claims are excluded.
Warranty claims are not valid when the damage was caused by frost, water, over-voltage or
inappropriate handling.
Hint !
Please send a completed commissioning protocol together with the defective part to
WDT to maintain your warranty claims. We reserve the right to settle the warranty
claim when no completed commissioning protocol is available.
ATTENTION !
Modification of the device is not permitted. Warranty and product liability claims
become void when this requirement is not fulfilled.
1.5
Further information
Additional information regarding specific topics such as description of the operating parameters as
well as further support is available from your specialist dealer.
