Troubleshooting
16
PROBLEM
CAUSE
CORRECTION
1. Reionator Pro Ultra
™
fails to regenerate.
A. Bypass Valve in “Bypass” position.
A. Move bypass to “Normal” position.
B. Valve may be disconnected
B. Make sure power is supplied to the
from power.
transformer power pack and that the
transformer power pack is securely
connected to the PC Board of the Triton.
C. Meter turbine is jammed or
C. Check meter turbine for foreign matter
stalled.
replace if necessary.
D. Defective meter.
D. Replace meter.
E. Hardness is set too low.
E. Check your water hardness
and follow procedure to set correct
hardness.
2. Reionator Pro Ultra
™
delivers hard water.
A. Bypass valve is set to “Bypass.”
A. Move bypass to “Normal” position.
B. No salt in brine tank.
B. Add salt to brine tank and
maintain salt level above water level.
C. Injectors or screen plugged.
C. Clean or replace injectors
and screen.
D. Insufficient water flowing into
D. Check brine tank fill time and
brine tank.
clean brine line flow control if plugged.
E. Hot water tank hardness.
E. Repeated flushings of the hot water
tank is required.
F. Leak at distributor tube.
F. Make sure distributor tube is not cracked
and check “O” ring and tube pilot.
G. Internal valve leak.
G. Replace seals and spacers and/or piston.
3. Unit uses too much salt.
A. Hardness set too high.
A. Check water hardness and follow
correct procedure to enter water hardness.
B. Excessive water in brine tank.
B. See problem #7.
4. Loss of water pressure.
A. Iron buildup in line to water
A. Clean line to water conditioner.
conditioner.
B. Iron buildup in water conditioner.
B. Clean control and add resin cleaner to
resin bed and increase frequency of
regeneration.
C. Inlet of control plugged due to foreign
C. Remove piston and clean control.
material broken loose from pipes by
recent work done on plumbing system.
5. Loss of resin through drain line.
A. Air in water system.
A. Assure that well system has proper air
eliminator control and check for dry
well condition.
6. Iron in conditioned water.
A. Fouled resin bed.
A. Check backwash, brine draw and brine
tank fill, increase frequency of
regeneration and increase backwash time.
