17
PROBLEM
CAUSE
CORRECTION
7A. Excessive water in brine tank.
A. Plugged drain line flow control.
A. Clean flow control.
7B. Salt water in service line.
B. Plugged injector system.
B. Clean injector and replace screen.
C. Plugged or kinked drain line.
C. Clean and/or straighten
the drain line.
D. Foreign material in brine valve.
D. Clean or replace brine valve.
E. Foreign material in brine line flow
E. Clean brine line flow control .
control.
8. Reionator Pro Ultra™ fails to draw brine.
A. Brine line flow control is plugged.
A. Clean brine line flow control.
B. Injector is plugged.
B. Clean or replace injectors.
C. Injector screen plugged.
C. Replace screen.
D. Line pressure is too low.
D. Increase line pressure (line
pressure must be at least
20 PSI at all times).
E. Connections to brine elbow and valve
E. Check fittings for correct
and brine elbow in brine tank drawing
assembly of nut parts. Check
air
to see if nuts are snug.
F. Internal Control Leak.
F. Change seals and spacers and/or
position assembly.
10. Drain flows continuously.
A. Foreign material in control.
A. Remove piston assembly and
inspect bore, remove foreign
material and check control in
various regeneration positions.
B. Internal control leak.
B. Replace seals and/or piston
assembly.
C. Control valve jammed in brine or
C. Replace seals and/or piston
backwash position.
assembly.
GENERAL SERVICE HINTS FOR METER CONTROL
Problem:
Softener delivers hard water
Hard water delivered from the Reionator Pro Ultra™ may indicate that the unit has exceeded it’s reserve capacity.
Correction:
Check your water hardness and make sure that you have set the hardness correctly. Hardness set too low will cause
your Reionator Pro Ultra™ not to regenerate often enough.
Correction:
Check to ensure a good connection from the meter to the PC board on the Triton. Check for loose or broken wires
and reconnect to the PC board if necessary.
Correction:
Check the meter turbine to ensure that it rotates freely. Check for foreign matter in the meter shaft. Replace meter
if necessary.
Correction:
From the time of day screen on the Triton, press the NEXT button to see the softener usage. If there is a tap or hose bib nearby
that is connected to the system, place a 5-gallon bucket underneath and fill it. Check the capacity remaining to see if it has
decreased by 5 gallons. If not, replace the meter. If replacing the meter does not solve the problem, replace the PC board.
