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Watchguard DVR4ENTPACK4, Manual

The Watchguard DVR4ENTPACK4 is a high-performance surveillance system that ensures maximum security for your premises. With its advanced features and user-friendly interface, setting up and operating the system is a breeze. Stay in control of your surveillance with the downloadable user manual available for free on our website manualshive.com.

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5.3.2 Detection Timer................................................................................................... 22 

5.4 Detection Setting........................................................................................................ 22 
5.6 System Setting ........................................................................................................... 24 

5.6.1 Password Setting............................................................................................... 24 
5.6.2 System Upgrade ................................................................................................. 24 
5.6.3 Video Backup..................................................................................................... 25 
5.6.4 Clear All HDD Data ............................................................................................ 26 

5.7 Network ...................................................................................................................... 27 

 

6. REMOTE OPERATION...............................................................................28

 

 

6.1 Supplied Licensed Software…………………………………………………………………..28 
 

6.1.1 Installation and Network Connection………………………………………………. 28 

 

6.1.2 Control Panel Overview………………………………………………………………30 

 6.1.3 

General 

Operation…………………………………………………………………….32 

 

6.1.4 E-Map…………………………………………………………………………………..35     

6.2 IE Web Browser ............................................................................................................. 41 

6.2.1 Event Playback & Download............................................................................... 43 

6.3 Remotely Accessing Your DVR………………………………………………………………..44 

 

APPENDIX 1 SPECIFICATIONS ....................................................................45

 

 

APPENDIX 2 COMPATIBLE USB FLASH DRIVE LIST ................................47

 

 

APPENDIX 3 MAIN MENU STRUCTURE ......................................................48

 

 

APPENDIX 4 DVR BATTERY REPLACEMENT ............................................50

 

 

APPENDIX 5 PIN CONFIGURATION.............................................................51

Summary of Contents for DVR4ENTPACK4

Page 1: ...order with 4 Security Cameras ADVANCED PRODUCT GUIDE Please read instructions thoroughly before operation and retain it for future reference For the actual display operation please refer to your DVR in hand DVR4ENTPACK4_eng_manualV1 0 doc www watchguardalarms com au N517 ...

Page 2: ...nion the product must be collected separately at the product end of life This applies to your product and any peripherals marked with this symbol Do not dispose of these products as unsorted municipal waste Contact your local dealer for procedures for recycling this equipment This apparatus is manufactured to comply with the radio interference requirements Disclaimer The information in this manual...

Page 3: ...OUSE CONTROL 12 3 1 Connect USB Mouse 12 3 2 Quick Menu Bar 12 3 2 1 Channel Switch 13 3 3 Main Menu 14 4 BASIC OPERATION 15 4 1 Live Page 15 4 2 Record Icon 15 4 3 Playback 16 4 3 1 Playback Control 16 4 3 2 Event Search 17 4 3 3 Audio Playback 17 4 4 User Level Switch 17 4 5 Video Output Switch 18 5 FREQUENTLY USED FUNCTIONS 19 5 1 Quick Search 19 5 2 Record 19 5 2 1 Quick record setting 19 5 2 ...

Page 4: ...Supplied Licensed Software 28 6 1 1 Installation and Network Connection 28 6 1 2 Control Panel Overview 30 6 1 3 General Operation 32 6 1 4 E Map 35 6 2 IE Web Browser 41 6 2 1 Event Playback Download 43 6 3 Remotely Accessing Your DVR 44 APPENDIX 1 SPECIFICATIONS 45 APPENDIX 2 COMPATIBLE USB FLASH DRIVE LIST 47 APPENDIX 3 MAIN MENU STRUCTURE 48 APPENDIX 4 DVR BATTERY REPLACEMENT 50 APPENDIX 5 PIN...

Page 5: ...layback mode Press II to pause playback Press to stop playback Press to fast forward Press to fast rewind 3 MENU Press MENU button to enter the main menu 4 ENTER Press ENTER button to confirm the settings 5 LIST Event List Search Press to quickly search the recorded files by four event lists RECORD LIST I MOTION LIST I ALARM LIST I TIMER LIST or select FULL LIST to show all the event logs To quick...

Page 6: ...Press to show the 4 channel display mode 11 CH1 4 Press the channel number keys to select the channel to display 12 AUDIO SLOW ZOOM Press SLOW ZOOM to select live or playback audio from audio channel 1 4 13 USB port There are two USB ports on the front panel one for connecting your USB mouse for mouse control and the other one for connecting your USB flash drive for video backup Note The DVR doesn...

Page 7: ...RT monitor for video output Note When both MONITOR and VGA are connected press the left key on the DVR front panel during DVR startup to force the video output via MONITOR Fordetailspleasereferto 4 5VideoOutput Switch onpage20 7 VGA Connect to a LCD monitor directly Note When both MONITOR and VGA are connected press the right key on the DVR front panel during DVR startup to force the video output ...

Page 8: ...and connect the splitter cable with the indicated power supply Then connect the camera video outputs to the DVR video input ports with the supplied Video Power cable The connectors have been colour coded to assist you in connecting the system Note For detailed DVR video input ports please refer to 1 3 Rear Panel on page 8 Note Fordetailedcamerainstallationandconnection pleaserefertoitsownuser manu...

Page 9: ...he front panel will be on Note Before the DVR is powered on make sure the cameras are connected and power is supplied toensure thatthecameravideosystemisdetectedcorrectly Also checkthat themonitor either LCDorCRTmonitor is connectedtotheDVR before the DVR is powered on for correct video output detection Note To ensure that the DVR works constantly and properly it s recommended to use an UPS Uninte...

Page 10: ...fter setting the date time This helps to prevent the DVR from resetting the time after disconnecting the power If the DVR time settings reset after disconnecting the power eg due to a power outage the battery might have run out If this happens please replace the battery as described in APPENDIX 5 DVR BATTERY REPLACEMENT on page 52 Right click the mouse button or press MENU on the DVR front panel t...

Page 11: ...TOOLS SYSTEM INFO USB BACKUP DVD BACKUP BAUD RATE 2400 HOST ID 000 R E T R 5 AUTO KEY LOCK NEVER CLEAR HDD HDD 0 RESET DEFAULT SUBMIT REMOTE CONTROL ID 000 SERIAL TYPE RS485 VIDEO FORMAT NTSC VERSION 1025 1011 1011 1012 EXIT 2 5 Password Setting Right click to show the main menu and select SYSTEM TOOLS to change the DVR access password s There are two user levels ADMIN OPERATOR For details please ...

Page 12: ...sword is 0000 The status will be changed from key lock to administrator and the quick menu bar appears on the left side of the screen Note TherearetwouserlevelsforDVRaccesswhichcanbesetinthemainmenu SYSTEM TOOLS Fordetails pleasereferto 4 4UserLevelSwitch on page 19 Password Input Quick Menu Close 3 2 Quick Menu Bar Mouse over the arrow mark on the left side of the main screen to extend the quick ...

Page 13: ... the PTZ control panel 3 2 1 Channel Switch Click on the quick menu bar to display the panel as follows 1 4 Video Channel Number Click to switch to the channel you want in full screen Sequence Display Click to display each channel in full screen one by one starting from CH1 When the last channel is displayed it will repeat from CH1 again When this function is on will be shown on the status bar Qua...

Page 14: ...ENU STRUCTURE on page 50 Main Menu QUICK START Click to set the status display image settings and date time DATE SETUP Click to set the date display and daylight saving SYSTEM Click to set the system configurations EVENT Click to enter the event search menu INFORMATION ADVANCE Click to set CAMERA DETECTION CONFIG ALERT NETWORK SNTP DISPLAY RECORD and REMOTE SCHEDULE SETTING Click to set record tim...

Page 15: ...HDD overwrite Key lock Operator Sequence Administrator Recording Alarm Motion Timer recording 4 2 Record Icon 1 Manual Recording By defaults manual recording is on when the DVR is powered on and a HDD is installed When timer recording is on you will see on the screen 4 HDD Overwritten By default the HDD overwrite function is set to ON and will be shown on the screen 2 Event Recording When the moti...

Page 16: ...Click once to get 4X speed forward and click twice to get 8X speed etc The maximum speed is 32X Fast Rewind Increase the speed for fast rewind Click once to get 4X speed rewind and click twice to get 8X speed etc The maximum speed is 32X Play I Pause Click to play the latest recorded video clip immediately and click again to pause In the pause mode click once to get one frame forward and click to ...

Page 17: ...rts the audio function is connected to the same video in channel and audio in channel For example the audio data from audio CH1 will be recorded with the video data from video CH1 4 4 User Level Switch In the key lock mode move your USB mouse to display the password input keypad There are two user levels for accessing the DVR Administrator Operator When the administrator password is entered will b...

Page 18: ...deo output via VGA press the right key on the DVR front panel during DVR startup The setting is changed when you hear a short beep sound OR When the DVR is powered on and initialised right click to show the main menu and select ADVANCE CONFIG DISPLAY DISPLAY OUTPUT PATH Select VGA to switch to the connected LCD monitor or COMPOSITE to switch to the connected CRT monitor The DVR will then reboot fo...

Page 19: ...the video data you want to search or select ALL HDD By default the DVR will only have one HDD installed so this field will already be selected 3 SEARCH Click START to start search and play the video data immediately 5 2 Record 5 2 1 Quick record setting Right click to display the main menu and select QUICK START GENERAL QUICK START GENERAL TIME SETUP CHANNEL TITLE ON EVENT STATUS ON DATE DISPLAY O...

Page 20: ...CORD ENABLE Set the event recording function ON OFF 3 TIMER RECORD ENABLE Set the timer recording function ON OFF 4 EVENT RECORD IPS Select the images per second for EVENT RECORD mode Recording that is triggered by alarm or motion 5 TIMER RECORD IPS Select the images per second for TIMER RECORD mode Recording that is activated according to the scheduled time 6 PRE ALARM RECORD Select to enable or ...

Page 21: ...in menu and select SCHEDULE SETTING 5 3 1 Record Timer Click RECORD In RECORD TIMER select ON to enable the record timer select the day and time for this function SCHEDULE SETTING RECORD DETECTION RECORD TIMER ON 0 2 4 6 8 10 12 14 16 18 20 22 24 SUN MON TUE WED THU FRI SAT EXIT X axis 0 24 hours Each time bar is 30 minutes Y axis Sunday Saturday How to enable motion recording Enter menu go to ADV...

Page 22: ...0 CH11 W X DETECTION ALERT NETWORK SNTP DISPLAY RECORD REMOTE LS 07 SS 03 TS 02 DET OFF ALARM OFF AREA EDIT EXIT 1 LS Level of Sensitivity The LS function allows the user to set the sensitivity of comparing two different images The smaller the value the higher the sensitivity for motion detection The highest sensitivity setting is 00 and the lowest sensitivity setting is 15 The default value is 07...

Page 23: ...e recording The smaller the value the higher the sensitivity for motion detection The highest sensitivity setting is 00 and the lowest sensitivity setting is 15 The default setting is 02 4 DET Select if you want to activate the motion detection function for the selected channel ON OFF 5 ALARM Select N C N O depending on your installation need The default alarm value is OFF 6 AREA Click EDIT to set...

Page 24: ...tus bar of the screen Using an operator login means that the main menu CANNOT be accessed 5 6 2 System Upgrade Note Performing a DVR system upgrade might cause all HDD data to be cleared This usually occurs if your current system version is too old for the latest version Therefore before upgrading the DVR system check your current firmware version with your installer or distributor and make a vide...

Page 25: ... 554MB SUBMIT EXIT AVAILABLE SIZE 3788 0MB 1 START DATE START TIME Select the start date time 2 END DATE END TIME Select the end date time 3 CHANNEL Click to select the channel s 4 HARD DISK Select the hard disk containing the video data you need or ALL HDD 5 BACKUP Click SUBMIT to start backup 6 REQUIRE SIZE To know the size of the expected backup video before backup click SUBMIT to start calcula...

Page 26: ...BMIT REMOTE CONTROL ID 000 SERIAL TYPE RS485 VIDEO FORMAT NTSC VERSION 1010 1005 1006 1007 EXIT Select the HDD you want to clear and click YES to confirm or NO to cancel It s recommended to clear all data in the hard disk when The DVR is being used for the first time to ensure that the recorded data is not mixed with other data previously saved on the same hard disk The DVR date and time are chang...

Page 27: ... 139 175 055 244 PORT 0080 SAVE NETWORK SETTING APPLY EXIT 1 NETWORK TYPE Select the network type as STATIC and set all the information needed in the DVR 2 NETWORK INFORMATION IP GATEWAY NETMASK Key in all the network information obtained from your ISP 3 DNS PRIMARY DNS SECONDARY DNS Key in the IP address of the domain name server obtained from your ISP 4 PORT The valid number ranges from 1 to 999...

Page 28: ...nstructions to finish the installation When installation is complete a shortcut icon will be placed on your PC desktop 2 Network Connection L Lo oc ca al l C Co on nn ne ec ct ti io on n v vi ia a L LA AN N LAN is used when it s the first time to remotely access the DVR and you need to configure the network setting of your DVR based on your network type in advance a Connect the DVR to your PC via ...

Page 29: ... I In nt te er rn ne et t When the network configuration of your DVR is completed you can access your DVR remotely via the Internet a Double click icon on your PC desktop to enter the control panel By default the Address Book panel will be displayed on the right side of the control panel b Click to key in the IP address user name password and port number of the DVR you intend to connect OR Click t...

Page 30: ...30 REMOTE OPERATION 6 1 2 Control Panel Overview Two control panels are available and can be switched depending on your use habit Simplified Version Default ...

Page 31: ...he DVR remotely Remote Config Click to go into the detailed DVR setting Record Setting Click to go to the detailed record setting Miscellaneous Control Custom Setting Click to choose the language of this program The language change will take effect when this program is closed and executed again Log Click to view all event and recording logs search the desired log s by date or playback the recordin...

Page 32: ... Setting Information Click to show the current network connection details DVR Control Click to go to the DVR control panel to operate the DVR remotely 6 1 3 General Operation Record To record remotely at the same time for any event or alarm at the DVR side click or to go to the Record Setting page In the Record Setting page you can set the following items Record type Hard disk overwriting Pre post...

Page 33: ...l be saved in the specified location Playback To play a recording click or and select the Record tab or Backup tab A list of all the recordings will be shown by default and you can sort out the logs you want to speed up the search time To immediately play a recording select a log from the list and click Play or double click the selected log Network Backup Click or click to go into the Backup page ...

Page 34: ...g you want To view the earlier or later logs that are not shown in the current page click Prev Page or Next Page To refresh the event list click Reload File Path Assign the location where the backup files are saved Simultaneous Playback To view the backup images simultaneously when the download process is in progress select the checkbox Simultaneous Playback You will see the backup images while th...

Page 35: ...trol panel is switch to the full function version How to Add an E Map Group STEP 1 In the simplified version click to switch the control panel to the full function version and click to enter the E Map page as follows Note Toknowwherethebuttonsare pleasereferto SimplifiedVersion on page 32 and Full Function Version on page 33 STEP 2 Right click to show the shortcut menu on the top left panel and se...

Page 36: ...36 REMOTE OPERATION ...

Page 37: ...roup Icon Description The connected device is a camera When it s selected the icon will become red The connected device is a DVR When it s selected the icon will become red For any motion or alarm event the icon will appear on the screen To know what s happening quickly double click the device icon on the E Map to show the live view ...

Page 38: ...For Google E Map Group Right click on the group name to show the shortcut menu list and select Edit E MAP or Remove E MAP as needed You can also add a single E Map group Add Single E MAP or Building E Map group Add Building E MAP into the existing Google E Map group ...

Page 39: ...39 For Single E Map Group Right click on the group name to show the shortcut menu list and select Edit E MAP or Remove E MAP as needed ...

Page 40: ...ck on the group name to show the shortcut menu list and select Edit E MAP or Remove E MAP as needed To edit or remove a certain level of the building E Map group right click on the level name and select Edit E MAP or Remove E MAP as needed ...

Page 41: ...additionally The format is ipaddress portnum For example for IP address 60 121 46 236 and port No 888 please key in http II60 121 46 236 888 into the URL address box and press Enter Step 2 Enter the user name and password the same as the ones used for video viewer login and click OK You will see a similar screen as the following when the login information is correct NO Function Description 1 Home ...

Page 42: ...s Apple Inc s multimedia software You need to have QuickTime installed in you operation system first When QuickTime is selected you will be promoted to enter the user name and password to access the server of the DVR 8 Change Quality BEST HIGH NORMAL BASIC Click to change the image quality 9 Change Resolution 4 CIF CIF Click to change the image resolution 4CIF 704 x 576 CIF 352 x 288 10 Audio Chan...

Page 43: ...et 8X speed etc and the maximum speed is 32X Play Click to play the current video clip Pause Click to pause the video playback Stop Click to stop the video playback Step In pause mode click to get one frame forward Audio Click to mute the playback if necessary and click again to restore Note Audio is available when your camera supports audio recording and connects to the video channel which suppor...

Page 44: ...he IP Once you have you have connected your DVR to the network and given it a unique IP Address you can attempt to access it from a PC on your network You can remotely access your DVR from a PC either using the included Video Viewer software or a supported web browser with QuickTime Player Internet Explorer Mozilla Firefox or Google Chrome EagleEyes It will also be possible to remotely access your...

Page 45: ...use Control YES Motion Detection Area 16 12 grids per camera for all channels Motion Detection Sensitivity 3 adjustable parameters for accurate detection Pre alarm Recording YES Backup Device USB 2 0 flash drive I Network Web Transmitting Compression Format H 264 Ethernet 10I100 Base T Supports remote control and live view via Ethernet Supports licensed software Video Viewer I Internet Explorer Mo...

Page 46: ... DDIMMIYY MMIDDIYY Daylight Saving YES Power Source 10 19VDC Power Consumption 10 42 W Operating Temperature C 10 40 C Dimensions mm 343 W 59 H 223 D System Recovery System auto recovery after power failure Optional Peripherals Keyboard controller The specifications are subject to change without notice Dimensional Tolerance 5mm ...

Page 47: ...use your PC to format the USB flash drive as FAT32 Note You can backup up to 2GB video data for one time USB backup To backup more data please set the time channel s you want and start USB backup again MANUFACTURER MODEL CAPACITY Transcend JFV35 4G JFV30 8G Kingston DataTraveler 1G PQI U172P 4G Apacer AH320 2GB AH320A 8GB AH220 1GB AH320 4GB A data RB 18 1GB Sandisk Cruzer Micro 2G Cruzer Micro 4G...

Page 48: ...E BAUD RATE HOST ID AUTO KEY LOCK CLEAR HDD RESET DEFAULT REMOTE CONTROL ID SERIAL TYPE VIDEO FORMAT SYSTEM INFO VERSION SYSTEM USB BACKUP QUICK SEARCH EVENT SEARCH HDD INFO EVENT INFORMATION EVENT LOG BRIGHTNESS CONTRAST SATURATION HUE COV REC CAMERA CHANNEL TITLE LS SS TS DET ALARM DETECTION AREA EXT ALERT INT BUZZER KEY BUZZER VLOSS BUZZER MOTION BUZZER ALARM BUZZER HDD BUZZER ALARM DURATION SE...

Page 49: ... DISPLAY MODE DISPLAY OUTPUT PATH ALPHA BLENDING DISPLAY MANUAL RECORD ENABLE EVENT RECORD ENABLE TIMER RECORD ENABLE EVENT RECORD IPS TIMER RECORD IPS PRE ALARM RECORD OVERWRITE EVENT RECORD ALL CHANNEL RECORD KEEP DATA LIMIT DAYS DEVICE ID PROTOCOL REMOTE RATE RECORD SCHEDULE SETTING DETECTION ...

Page 50: ...te The lithium battery CR2032 is a non chargeable battery and should be purchased separately Please replace onlywiththe same or equivalent type battery in case of danger Step1 Stop all DVR recording immediately to prevent the disorder of the recorded data Then back up the recorded data if necessary Step2 Power off the DVR and disconnect the DVR power Step3 Remove the DVR cover and find the battery...

Page 51: ...larm is triggered COM connects with NO Attention The voltage restriction is under DC24V 1A 7 EXTERNAL ALARM NO Under the normal operation COM disconnects with NO But when any alarm is triggered COM connects with NO Attention The voltage restriction is under DC24V 1A 8 RS485 A For Selected Models Only 9 RS485 B For Selected Models Only 10 11 GND GROUND Siren When the DVR is triggered by alarm or mo...

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