35
5. No Pups are being updated in SpecConnect
This is most likely the result of a problem with the modem or the
Retriever.
- Check for damage or water in the Retriever and modem
enclosures.
- Check that the Retriever is getting power (batteries or solar
panel).
- Check that the modem has power (quick push of button) and
good signal strength (2-second button push).
- Check that the modem and Retriever antennas are firmly
attached in an upright orientation.
6.
Not seeing data from an individual Pup sensor
- Check that sensors are fully seated in port connectors.
- Check sensor wires for damage.
- Swap sensors (and reconfigure through SpecConnect or
RPLU) to check for potential port failure.
Regulatory Information
900 MHz:
USA: FCC ID – MCQ-XB900HP
Canada: IC – 1846A-XB900HP
2.4 GHz:
Europe: CE, ETSI approval
Japan: Telec R201WWog215111
Australia: C-Tick approval
