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Troubleshooting Guide
1. The RPLU will not communicate with the Retriever.
Check your PC’s Device Manager to see if the computer
recognizes the USB cable. The driver should automatically
download if the PC is connected to the internet. Also available at
www.specmeters.com/updates/
Only one program can communicate with the USB cable at a time
(SpecWare and RPLU can interfere with each other. In this case,
c
lose both programs then reopen the one to be used
2. The LED doesn’t flash at all.
Check that the snap connector is securely connected to the
battery holder and that all the AA batteries are inserted in the
correct orientation.
3. Single Pup not being updated in SpecConnect
- Confirm that the Pup is on the same channel as the rest of the
network.
- The batteries may be dead. Check last reported value for
battery strength in SpecConnect and/or visit the site and perform
a quick press.
- Check to see if the Pup is knocked to the ground or damaged.
This includes water damage or corrosion inside the housing.
- Check the signal strength of the Pup at location.
See
Setup
(p. 9) for instructions on how to sync the Pup with the
Retriever. After successfully meshing the Pup, perform a 2-
second press on the Retriever button to return it to Active mode
(flashing amber).
4. Single Pup being updated intermittently in SpecConnect
Check that the antenna is firmly attached in an upright
orientation, is not blocked by foliage, and is sufficiently above the
crop canopy.
