![WarmFlow WS18 User Instructions Download Page 22](http://html1.mh-extra.com/html/warmflow/ws18/ws18_user-instructions_3557659022.webp)
18
Engineer:
Selecting the engineer menu enters a sub-menu which has a number of information and setting
screens intended for an approved engineer only. For this reason the Engineer utility is
password protected. The password should be entered as shown in Figure 19.
As an authorised Engineer and having entered the password the following sub-menus become
accessible: Parameters, Commissioning, Engineer, Servicing, Working Hours, History, Reset,
Tests, In/Out.
Help:
Selecting the help menu, as shown in Figure 20 below, displays the contact details for
Warmflow who should be contacted if you require further assistance or if you encounter a
problem with your appliance.
This appliance must be serviced annually or as indicated by the user
interface controller. Contact Warmflow for further details.
In the event of a breakdown please refer to Section 5 “Alarms and Troubleshooting.
Alternatively, contact your commissioning engineer who should then contact our service
department whilst at your home, to report the fault.
Figure 20: Help Screen.
Figure 19: Engineer Pass Screen.