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UNINSTALLING CINTIQ
Follow the appropriate procedure below to remove the Wacom driver software and the Cintiq interactive
pen display from your system.
Important: When you remove the Wacom driver software, your interactive pen display will no longer
operate with full tablet functionality but will continue to function as a mouse device.
Windows:
1. Click on the Windows
START
button and open the C
ONTROL
P
ANEL
.
2. In the C
ONTROL
P
ANEL
window for
•
Windows 7 and Vista: click on U
NINSTALL
A
P
ROGRAM
. In the dialog box that appears, choose
W
ACOM
T
ABLET
and click U
NINSTALL
.
•
Windows XP: select A
DD
OR
R
EMOVE
P
ROGRAMS
. In the A
DD
OR
R
EMOVE
P
ROGRAMS
window, choose
W
ACOM
T
ABLET
and click R
EMOVE
.
3. Follow the prompts to remove the software driver. If prompted, enter your administrator log on name
and password.
4. When the driver has been removed, shut down your system, power off your computer, and turn off the
pen display. When your computer and pen display are off, disconnect the pen display from your
computer.
Note: The Cintiq 24HD touch does not support operation on Windows Vista or XP systems.
Mac:
1. From the G
O
menu, choose A
PPLICATIONS
and open the W
ACOM
T
ABLET
folder.
2. Double-click on the W
ACOM
T
ABLET
U
TILITY
icon. Click on the T
ABLET
S
OFTWARE
: R
EMOVE
button.
Enter your administrator log on name and password.
3. After the removal is completed, click OK.
4. Shut down your computer and turn off the pen display. When your computer and pen display are off,
disconnect the pen display from your computer.
See
for information on downloading a new software driver (when available)
from the Internet.
