Wacom Cintiq 24HD User Manual Download Page 116

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TESTING A PEN

1. With the D

IAGNOSTICS

dialog box open, and while observing the P

OINTING

EVICE

NFO

column, bring

your pen within 5 mm (0.2 inch) of the display screen. A value for P

ROXIMITY

, the D

EVICE

AME

, D

EVICE

YPE

, and a D

EVICE

S/N (serial number) should be displayed. Be sure to select the pen display you are

testing from the T

ABLET

NFO

column.

2. Move your tool along the pen display screen surface. The X and Y D

ATA

values should change to reflect

the tool position.

3. Test your pen switches. The Cintiq status LED should light blue each time you click with the tool tip,

press the side switch, or press the tool eraser to the display screen.

•

Press on the display screen surface with the tool tip. The S

WITCHES

state and P

RESSURE

value

should change. P

RESSURE

should change from approximately 0% with no pressure applied to

approximately 100% when full pressure is applied.

•

Next, press the side switch without pressing the tip to the tablet. The S

WITCHES

state should

change. For the Grip Pen, do this for both positions of the switch.

•

Press the eraser to the display screen. The S

WITCHES

state and P

RESSURE

value should change.

RESSURE

should change from approximately 0% with no pressure applied to approximately 100%

when full pressure is applied.

•

For the optional Airbrush, move the fingerwheel forward. The W

HEEL

value should decrease to a

value of approximately 0 when the fingerwheel is all the way forward. Move the fingerwheel
backward. The W

HEEL

value should increase to approximately 1000 when the fingerwheel is all the

way back.

4. Test tilt for the x-axis by moving the pen from a vertical position toward the right; the X T

ILT

value should

change from approximately 0 to +60. Now move the tool to the left of vertical; the X T

ILT

value should

change from approximately 0 to - 60.

5. Test the tilt for the y-axis by moving the pen from a vertical position toward the bottom of the tablet; the

Y T

ILT

value should change from approximately 0 to +60. Now move the tool toward the top of the

tablet; the Y T

ILT

value should change from approximately 0 to - 60.

6. For the optional Art Pen, test the rotation feature by placing the pen tip on the display screen surface

and slowing rotating the pen on its axis. The R

OTATION

value should change as you rotate the pen.

7. When you are done, click on the C

LOSE

button to exit the dialog box.

Pen

WITCHES

states

Tip = 1

Side switch (lower position) = 2

Side switch (upper position) = 3

Eraser = 1

Airbrush

WITCHES

states

Tip = 1

Side switch = 2

Eraser = 1

Summary of Contents for Cintiq 24HD

Page 1: ... 2400 Cintiq 24HD DTK 2400 Setting up Using the display stand Using the pen Customizing the pen Navigating with multi touch Customizing multi touch Using the pen display Customizing the pen display Using the Radial Menu Application specific settings FAQs Troubleshooting ...

Page 2: ...oduction into the market of the applicable Wacom product Cintiq and Wacom are registered trademarks of Wacom Co Ltd Adobe and Photoshop are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and or other countries Microsoft Windows and Vista are either registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries...

Page 3: ...sensitivity 37 Drawing with tilt 38 Erasing 38 Pen display controls 39 Using the hardware control buttons 41 Using the ExpressKeys 42 Using the Touch Rings 44 Working with multiple monitors 45 Adjusting the display 46 Factory presets auto sync and user settings 46 On Screen Display OSD settings 47 OSD controls Cintiq 24HD touch 48 Brightness Contrast controls 48 Auto Adjust analog input only 49 Im...

Page 4: ...trol buttons 115 Testing the ExpressKeys 115 Testing the Touch Rings 115 Testing a pen 116 Display troubleshooting 117 General display problems 117 VGA problems 120 Pen tablet troubleshooting 121 General problems 121 Pen problems 123 Multi touch problems 126 Windows specific problems 127 Mac specific problems 128 Technical support options 130 Obtaining software updates 131 FREQUENTLY ASKED QUESTIO...

Page 5: ...ptions Be sure to see also the Important Product Information guide for Cintiq located on the Installation CD The guide includes product safety precautions specifications and your license agreement The following information is not included with this product information about your specific computer hardware or operating system or information about your application software Your best source for this ...

Page 6: ...s from the lower corners of the product box Then lift away the upper portion of the box Fold open the lower side flaps Remove the accessory parts box Move the cabling to the side of the box and lift away the cabling enclosure Remove the side packing blocks and any other packing materials from around the interactive pen display and stand 2 Lock the display in place Fully raise the display and suppo...

Page 7: ...is product Physical damage or personal injury may result from a single person attempting to lift or carry this product Use care not to let the pen display fall backward Doing so may cause personal injury or damage to your product Request assistance from another person if needed Avoid catching your finger in the gaps of the movable portions of the stand Locate the cables on top of the stand base an...

Page 8: ...sonalization rings To personalize your pen unscrew the tip cone and replace the ring with a different color Pen stand AC power adapter and cable Cintiq 24HD interactive pen display Cintiq display stand pre assembled DVI D DisplayPort and USB cables are pre installed DisplayPort cable is stored within the Cintiq display stand ...

Page 9: ...k Cintiq in the original containers and protective cushions Before installing take some time to learn about your Cintiq interactive pen display and Cintiq display stand DVI I to VGA cable DVI D DisplayPort and USB cables are pre installed DisplayPort cable is stored within the Cintiq display stand Installation CD Includes the software driver and Important Product Information guide Quick Start Guid...

Page 10: ...ported DVI DisplayPort or VGA port or appropriate Mini DisplayPort to DVI adapter Available USB port and CD ROM drive Cintiq supports digital DVI or DisplayPort and analog VGA video signals For optimum performance connect Cintiq to a digital video card VGA connection is not recommended as the display quality will not be as good as with a digital connection Notes You may be able to set up Cintiq as...

Page 11: ... diagram 6 Connect the adapter power cable and plug into an AC outlet See D in the connection diagram 7 Turn on the pen display The power LED will glow orange For DVI operation use the DVI D video cable connector located at the base of the Cintiq display stand Connect the cable to the DVI port located on your computer video card Cintiq can be connected to either a DVI D or a DVI I card For Display...

Page 12: ... Use of an improper power adapter may damage the pen display For optimum performance the display refresh rate should use a vertical frequency of 60 Hz Make sure the refresh rate does not exceed the maximum vertical frequency 85 Hz that Cintiq can support See the Important Product Information guide for specifications Connection cables are pre installed DVI D Connector located at display stand base ...

Page 13: ... See the Important Product Information guide for more information If an image has fine striping such as screen stripes it may appear to flicker or display a moiré pattern Do not apply excessive pressure on the display screen surface it may cause the appearance of a moiré or pooling pattern If this occurs use less pressure on the display screen when working with the pen When a still image is displa...

Page 14: ...ediately jump to a position beneath your finger tip when you touch the display screen surface 5 Check the Read Me file for updated information Review also the Important Product Information guide located on the Installation CD for cautions and warnings If you have trouble installing Cintiq see troubleshooting 6 Next precisely align the screen cursor with the pen tip position See calibrating the pen...

Page 15: ...ut device The tablet sensor reports pen coordinates pressure tilt switch eraser and other information If your product model also supports multi touch a touch sensor reports the appropriate information related to your touch actions or gestures Many applications have built in support for pen display features such as pressure sensitivity tilt and rotation Visit the Wacom web site to learn about appli...

Page 16: ...plugged into an active USB port and a video signal is present Power LED Lights blue when power has been supplied to Cintiq and a video signal is present Glows orange when no video signal is detected e g The computer is turned off starting up or has entered a power management mode in which video signals are not sent ExpressKeys See pen display controls Touch Ring mode buttons Press to choose a Touc...

Page 17: ...ting up your Cintiq On Screen Display OSD controls Use for adjusting the display settings Security slot Pen tether attachment point One on each side Connection ports DVI I and DisplayPort Pre installed cables are routed to enter here Remove cover if access is required See cable replacement Connection ports USB and power Pre installed cables are routed to enter here Remove cover if access is requir...

Page 18: ...r LED Lights blue when power has been supplied to Cintiq and a video signal is present Glows orange when no video signal is detected e g The computer is turned off starting up or has entered a power management mode in which video signals are not sent ExpressKeys See pen display controls Touch Ring mode buttons Press to choose a Touch Ring function Status LEDs show the active mode See pen display c...

Page 19: ...de switch is in a convenient location where you can toggle it with your thumb or forefinger but not accidentally press it while using the pen You can use the switch whenever the pen tip is within proximity of the display screen You do not need to touch the pen tip to the display surface Toggle the switch in either direction to activate the button functions By default the upper switch is set to DOU...

Page 20: ...ich you have positioned Cintiq before moving the unit Display stand features Display stand location Adjusting display height and incline Using a keyboard with Cintiq Cable replacement Adjust the display position as needed to emulate an easel animator s table or drafting table Adjust Cintiq to a more vertical position when a large amount of keyboard input is required This position is also useful wh...

Page 21: ...ion Do not lift by the incline levers or upper portion of the display support arms Improper operation may lead to physical injury or damage to the stand Avoid catching your finger in the gaps of the movable portions of the stand Always place Cintiq securely on a level stable desktop or other working surface Do not allow any portion of the display stand base to protrude from the installation surfac...

Page 22: ...ur to the LCD if it flexes during movement Also the pen display does not have sufficient strength to support the load of the stand hanging freely from it Work together and lift carefully Locate Cintiq on a desktop or other working surface that is flat clean and free of any moisture or oily film Taking care not to pinch your fingers do this by first placing the rear half portion of the stand onto t...

Page 23: ...ling Check to ensure the display stand base does not extend beyond desktop edge Caution Use care when adjusting the working position Use a smooth horizontal motion when pulling Cintiq toward you Do not lift the stand from the desktop You can move the stand base to align with the edge of your desktop DO NOT let the stand base protrude over the desktop If you pull too far and as the front of the sta...

Page 24: ... when you are not actively working with Cintiq Readjust height and incline Important Push Cintiq fully back onto desktop when done working Caution When using Cintiq in a position where the display overhangs your desktop do not push or lean against the bottom edge of the display This could cause the stand to disengage and possibly result in personal injury or damage to the pen display if it were to...

Page 25: ...evers or squeeze both upper levers For a flatter incline squeeze the lower levers and gently rotate Cintiq down to the desired position For a more vertical incline squeeze the upper levers and gently rotate Cintiq up to the desired position As you tilt the pen display the support arms may travel to follow your movements Release the incline levers to lock in place Pay attention to how the pen displ...

Page 26: ...pen display with one hand and lift slightly Using your other hand pull the release latch toward you This will unlock and release the support arms for movement 3 Carefully lower the pen display until its lower edge rests on the display stand or your desktop Tip You can extend the pen display support legs to slightly raise the pen display or allow for placement of a keyboard beneath the pen display ...

Page 27: ...ls beneath the pen display The support legs are located beneath the pen display one at each lower corner Flip out and then push up slightly on each leg until it clicks into place Adjust height and incline as needed The legs should rest evenly on your desktop or work surface Slide your keyboard or other input device into the opening beneath the pen display ...

Page 28: ...cable by removing the back cover from the display stand 1 Remove the screws qty 4 Phillips from the back cover of the display stand Remove the back cover 2 Extract the DisplayPort cable and set it within the center cable channel Tuck the DVI D cable into the stand for a clean appearance 3 Replace the back cover and secure using the original screws Screw type Phillips flat fillister head M3 6 black...

Page 29: ...cable and replace it with the provided DVI I to VGA cable When mounting Cintiq on a VESA mounting arm and you wish to use the existing cables that come with Cintiq When replacing a suspected bad cable To remove a cable 1 Remove the back cover of the display stand as described above 2 Determine which cable to remove Cable track locations are as follows Power DisplayPort DVI D USB ...

Page 30: ... display unclip and lift away the cable connector covering 5 Carefully disconnect the cable and unthread it from the support arm cable track 6 Install or replace a cable by reversing this procedure Screw type Phillips flat fillister head M3 17 black Important When installing or replacing a cable properly route the cable through the support arm pivots where the arm joins the pen display and the bas...

Page 31: ...ures within supporting applications The pen has priority over touch For example If you are using touch to drag an icon across the desktop and then bring the pen into proximity of the display screen surface the pen will take control of the screen cursor If you are working with the pen and then want to use touch first lift the pen away from the display screen surface Your hand holding the pen is not...

Page 32: ... your muscles Alternate tasks throughout the day Minimize awkward postures and repetitive movements Change your position if you feel any discomfort Alternate between different modes of use For example every few hours adjust the Cintiq display stand to a different working position Study the rest of this chapter to learn more about working with Cintiq Learn about the basics of customizing Cintiq for...

Page 33: ...omatically reconfigured when you change the handedness setting To reconfigure for left or right handed users 1 Open the Wacom Tablet control panel and click OPTIONS 2 Choose the appropriate setting for your preferred handedness 3 Click OK The existing ExpressKey and Touch Ring mode settings are swapped or flipped between left and right Notes The hardware control buttons are not affected when you c...

Page 34: ...multi touch with the pen when mixing colors in Photoshop Remember the pen has priority over touch whenever the pen tip or eraser is within proximity of the pen display screen Lift the pen and your hand away from the display screen surface to enable touch If you experience unintended touch actions manually disable touch by pressing an ExpressKey that has been set to TOUCH ON OFF See customizing pen...

Page 35: ...n stand or lay it flat on your desk The stand allows for vertical or horizontal placement of the pen If you are working in a multi user environment or otherwise want to personalize your pen unscrew the tip cone and replace the colored ring with one of another color included You can customize the pen settings at any time Nib removal tool Replacement nibs Cintiq 24HD touch 10 standard nibs Cintiq 24...

Page 36: ...ing Tap the display screen once with the pen tip or touch the pen to the display screen with enough pressure to register a click Tip Configure Windows to select when hovering the pen over an icon and to launch the icon with a single click To turn on this feature first open a folder Windows 7 and Vista From the ORGANIZE pull down menu choose FOLDER AND SEARCH OPTIONS From the GENERAL tab select SIN...

Page 37: ...WITH PRESSURE SENSITIVITY The pen responds to the nuance and inflection of your hand movements enabling you to create natural looking pen and brush strokes within applications that support this feature To draw ink or write with pressure sensitivity move the pen along the display screen surface while applying various amounts of pressure downward on the tip of the pen Press hard for thick lines or d...

Page 38: ...ons that support tilt See product information ERASING In supporting applications the pen eraser works like the eraser on a pencil In text applications use the eraser to select text and then lift the eraser from the pen display screen to delete the text Visit the Wacom web site to learn about applications that support the eraser See product information If the eraser is not supported in an applicati...

Page 39: ...eys See using the ExpressKeys A Display Toggle function is available for use on multiple monitor systems This feature enables you to toggle the screen cursor between Cintiq and your other displays For example Cintiq can be used as a pen display where the cursor is positioned at the pen tip location or toggled for use as a standard Wacom tablet where the cursor can be moved across the entire deskto...

Page 40: ...ns Save your work View your Cintiq settings Some gestures can be customized Learn about the multi touch experience with Cintiq For models that support both pen and multi touch You can simultaneously work with the pen and touch in supporting applications For example you might use touch to turn a 3D object while using the pen to sculpt a surface texture Remember the pen has priority over touch whene...

Page 41: ...tice a slight delay in response time depending on the speed of your computer The control buttons cannot be customized Cintiq 24HD touch Toggles touch on or off Cintiq 24HD Launches the Wacom Tablet control panel Press to close the control panel when open Launches the on screen keyboard Press to close the keyboard when open Shows on your display screen a diagram of the pen display ExpressKey Touch ...

Page 42: ...re shown by ExpressKey number below 1 SHIFT 2 ALT OPT 3 RADIAL MENU 4 CTRL COMMAND 5 PAN SCROLL space 1 UNDO CTRL COMMAND Z 2 REDO CTRL COMMAND Y 3 BRUSH PANEL F5 4 PRECISION MODE 5 DISPLAY TOGGLE Right handed configuration shown For left handed configuration the ExpressKey settings are swapped or flipped between left and right Note The ExpressKeys can be operated in combination with one another F...

Page 43: ...yboard shortcut Set a key to launch a commonly used file or application If you prefer not to or cannot use the side switches on your Grip Pen then set a key to right or double click Choose from any of the other available functions See customizing the ExpressKeys Important Some applications can override and control the ExpressKey functions For details see using applications integrated for tablet co...

Page 44: ...t handed configuration shown Note In some regions the defaults may vary depending on application and operating system differences See customizing the Touch Rings to modify how the Touch Rings work For left handed configuration the Touch Ring mode settings are swapped or flipped between left and right Top button AUTO SCROLL ZOOM Sets the ring to zoom in graphics applications and scroll in other app...

Page 45: ...o the DISPLAY TOGGLE function You can then press the button to toggle the screen cursor between Cintiq and your other displays For example Cintiq can be used as a pen display where the screen cursor is positioned at the pen tip location on the pen display screen surface Display Toggle enables you to use Cintiq as a standard Wacom tablet where the screen cursor can be moved across the entire deskto...

Page 46: ...tails Auto sync Cintiq automatically synchronizes to the incoming signal The auto sync function sets the horizontal and vertical screen position as well as pitch and phase Auto sync will function between the supported horizontal and vertical frequency ranges See the Important Product Information guide for details If Cintiq does not automatically synchronize with the incoming signal you can use the...

Page 47: ...to close the menu All settings are automatically saved when the OSD menu closes and will be used the next time the pen display receives a similar video signal This is applicable to all display modes If you make changes to the display appearance and cannot return to the original settings use the RESET option to return the pen display to its original factory defaults OSD controls Cintiq 24HD touch O...

Page 48: ... performance will be in the range where the OSD brightness value is black When the display cannot achieve the desired brightness the numerical brightness value on the OSD will blink For low brightness settings the display will automatically compensate by adjusting the screen contrast to achieve the desired brightness This will result in a reduced contrast ratio and the OSD indicator will change to...

Page 49: ...ly Adjusts the image displayed for non standard video inputs IMAGE CONTROLS LEFT RIGHT Controls Horizontal Image Position within the display area of the LCD DOWN UP Controls Vertical Image Position within the display area of the LCD H SIZE V SIZE analog input only Adjusts the horizontal size by increasing or decreasing this setting If the AUTO ADJUST function does not give you a satisfactory pictu...

Page 50: ...d periodically adjusts the FINE setting for change in signal condition This function adjusts approximately every 33 minutes EXPANSION Sets the zoom method FULL The image is expanded to 1920 x 1200 regardless of the resolution ASPECT The image is expanded without changing the aspect ratio OFF The image is not expanded CUSTOM See the advanced OSD menu for detailed instructions SHARPNESS This functio...

Page 51: ...h NATIVE is the default color temperature of the LCD panel 6500K is recommended for general graphic design 5000K is recommended for print matching ADJUST HUE Adjusts the hue of each color 1 The change in color will appear on screen and the menu color bars will show the amount of adjustment SATURATION Adjusts the color depth of each color 1 Press the right button and the color vividness increases O...

Page 52: ...ed signals 480i 576i 1080i are not supported If you have any problems see Troubleshooting When EDID EXTENSION has been changed the connected equipment has to be restarted VIDEO DETECT Selects the method of video detection when more than one video input is connected FIRST When the current video input signal is not present then the display searches for a video signal from the other video input port ...

Page 53: ...o appear on your screen Selecting OSD Location allows you to manually adjust the position of the OSD control menu Up or Down OSD TURN OFF The OSD control menu will stay on as long as it is in use You can select how long the display waits after the last touch of a button to shut off the OSD control menu The preset choices are 10 120 seconds by 5 second increments OSD LOCK OUT This control completel...

Page 54: ...itial setting is based on the OECD 2008 Edition CURRENCY SETTING Displays electricity pricing available in 6 currency units CURRENCY CONVERT SETTING Allows for localization of the electricity costs for accurate information in the electrical rate savings Note How to change CURRENCY SETTING CURRENCY CONVERT SETTING for Cost Meter The initial setting is Currency setting US and the Currency Convert se...

Page 55: ... resolution and refresh rate After the power is turned on or there is a change of input signal or if the video signal does not have proper timing the OUT OF RANGE menu will appear LUMINANCE WARNING When the backlight cannot display the desired luminance a message will appear on the display To avoid this reduce the BRIGHTNESS level INTERLACED SIGNALS ARE NOT SUPPORTED This function gives a warning ...

Page 56: ... ray imaging view PROGRAMMABLE For Color Calibration Software or the Hardware Calibration settings some OSD settings are disabled eciRGB_v2 Color setting intended mainly for the print and publishing industry sRGB REC Bt709 Adobe RGB DCI REF PRINTER CMYK RED GREEN BLUE 0 9 0 8 0 7 0 6 0 5 0 4 0 3 0 2 0 1 0 0 0 8 0 7 0 6 0 5 0 4 0 3 0 2 0 1 FULL NATIVE DICOM PRESET GAMUT Notes When selected PICTURE ...

Page 57: ...n You will see the Advanced menu This menu is larger than the normal OSD Way 2 Exiting the advanced menu Turn off and restart your display in the normal way To make an adjustment ensure the tag is highlighted then press SELECT To move to another tag press MENU then press the left or right button to highlight another tag Tag1 PICTURE MODE Sets PICTURE MODE PRESET 1 to 5 PRESET Selects PICTURE MODE ...

Page 58: ...DF Grayscale Standard Display Function is possible for medical imaging CUSTOM Below items can be adjusted when CUSTOM is selected as the GAMMA SELECTION setting Custom Value The gamma value is selected from the rate of 0 5 to 4 0 by 0 1 steps BLACK Adjusts the black luminance When low settings are selected that cannot be displayed the indicator on the OSD will turn magenta SAMPLE OF PRESET GAMMA 0...

Page 59: ...he overall peak luminance of the display If greater luminance is desired over the uniform performance of the display then UNIFORMITY should be turned off A higher number produces a better effect but may also reduce contrast ratio When BRIGHTNESS is shown in magenta the UNIFORMITY setting is automatically changed Tag2 SHARPNESS This is a digital capability for keeping a crisp image at all signal ti...

Page 60: ...tness increases 1 RED YELLOW GREEN CYAN BLUE and MAGENTA SHORTCUT CUSTOM You can select the PICTURE MODE which is displayed in the PICTURE MODE shortcut menu Tag3 R H POSITION analog input only Adjusts the position of the RED component of the image G H POSITION analog input only Adjusts the position of the GREEN component of the image B H POSITION analog input only Adjusts the position of the BLUE...

Page 61: ...CT to activate auto adjustment Use the test pattern which is included with your Color Calibration Software SIGNAL ADJUST analog input only Determines when the auto adjustment is activated automatically The choices are SIMPLE and FULL Press the left or right buttons to select O Automatic Adjustment X No Automatic Adjustment Note Automatic Adjustment does not work at resolutions less than 800x600 re...

Page 62: ...L analog input only Automatically adjusts the black level Any adjustment requires the image to have black portions Press SELECT to activate AUTO ADJUST BLACK LEVEL analog input only Adjusts the RGB black level by input signal level Tag5 H POSITION Controls Horizontal Image Position within the display area of the LCD V POSITION Controls Vertical Image Position within the display area of the LCD H S...

Page 63: ...ent has to be restarted VIDEO DETECT Selects the method of video detection when more than one computer is connected FIRST When current video input signal is not present then the display searches for a video signal from the other video input port If the video signal is present in the other port then the display switches the video source input port to the new found video source automatically The dis...

Page 64: ...f a button to shut off the OSD control menu The preset choices are 10 120 seconds by 5 second steps OSD LOCK OUT This control completely locks out access to all OSD control functions When attempting to activate OSD controls while in the Lock Out mode a screen will appear indicating the OSD controls are locked out There are three types of OSD LOCK OUT OSD LOCK OUT with no control To activate the OS...

Page 65: ...ol to be reset and pressing the RESET button can reset individual settings Tag8 PIP MODE Selects PIP MODE OFF PIP PICTURE BY PICTURE ASPECT PICTURE BY PICTURE FULL PIP INPUT Selects the PIP input signal PIP LEFT RIGHT When you select PIP in PIP MODE you can control the horizontal position of the PIP display area PIP DOWN UP When you select PIP in PIP MODE you can control the vertical position of t...

Page 66: ...he slice level of a synchronization signal Press SELECT to move the adjustment menu Adjusts the sensitivity of the separate or composite input signals Try this option if the FINE adjustment does not successfully eliminate the noise SOG Threshold analog input only Adjusts the sensitivity of the Sync On Green input signals Adjusts the slice level when separating synchronization from Sync On Green si...

Page 67: ...creases or decreases the image brightness BACKLIGHT Increases or decreases the backlight brightness level COLOR options include 5000K 6500K 9300K Enables you to adjust the pen display color temperature in degrees Kelvin DIRECT displays the colors directly from the video card without any adjustment When selected contrast or brightness cannot be adjusted CUSTOM enables you to independently adjust th...

Page 68: ...n you experience an unstable or flickering image or vertical distortion lines VERTICAL VGA only Changes the vertical position of the image To automatically adjust use the AUTO ADJUST option HORIZONTAL VGA only Changes the horizontal position of the image To automatically adjust use the AUTO ADJUST option AUTO ADJUST VGA only Choose this function to automatically optimize the display screen image R...

Page 69: ...ant computer or video card the display will automatically comply with the power saving parameters shown below When power saving functions are in effect the screen display is darker than usual COMPUTER MODE H SYNC V SYNC VIDEO POWER LED Power ON Yes Yes Active Blue Standby mode No Yes Blanked Orange Suspend mode Yes No Blanked Orange OFF mode No No Blanked Off ...

Page 70: ...rom a single finger or Cintiq may confuse which finger initiated or performed an action or gesture Your fingers must remain within the active area of the screen surface Experiment with touch to see what works best for you Take care to prevent accidental touches on the display screen when making gestures For example if your small finger touches the display screen surface when zooming or scrolling t...

Page 71: ...c actions to navigate and perform typical mouse operations Use gestures to scroll zoom rotate and perform other functions You can customize your touch experience and also customize the ExpressKeys to perform some touch functions Uncheck to disable touch Touch can be completely disabled and again enabled from any of the touch function tabs in the Wacom Tablet control panel MY GESTURES tab shown Win...

Page 72: ...BASIC FUNCTIONS Navigate Use a single finger to position the screen cursor The screen cursor jumps to the position where you touch the display screen surface Double click Using a single finger tap twice on an item Drag Using a single finger select an item Move your finger across the display screen surface to drag your selection Lift your finger to release the item Tip You can select and drag multi...

Page 73: ...ith two fingers spaced slightly apart You can then select an option in the menu with the touch of a finger APPLICATION SPECIFIC FUNCTIONS SCROLL Place two fingers on the display screen surface Using a smooth motion move your fingers together in parallel Scroll up by moving your fingers in an upward motion Scroll down by moving your fingers in a downward motion Scroll left by moving your fingers in...

Page 74: ...oom in by moving expanding your fingers away from one another Zoom out by moving pinching your fingers toward one another Note If zoom functions do not operate correctly within Adobe Photoshop verify that the ZOOM WITH SCROLL WHEEL function is not selected within the Photoshop PREFERENCES options ...

Page 75: ...ther finger around it For best recognition of this gesture start with your fingers positioned diagonally on the display screen and keep them at least 25 mm 1 inch apart Note The rotate gesture may work differently depending on the application you are working with Rotation may work smoothly in 90 degree increments or not at all SWIPE LEFT RIGHT TO NAVIGATE Forward or Back swipe right or left Swipe ...

Page 76: ...10 7 x Using four fingers swipe them left or right to switch between full screen apps SWIPE UP to SHOW DESKTOP Using four fingers spaced slightly apart swipe up to show the desktop Swipe up again to move your open windows back to the desktop Mac OS 10 7 x Swipe up for Mission Control and view all of the open windows on your Mac Swipe up again to exit Mission Control This gesture can be customized ...

Page 77: ...e a single finger tap to select App Exposé Mac OS 10 7 x Swipe down to preview the open windows of the app you are working with Swipe down again to exit App Exposé This gesture can be customized See choosing custom multi touch functions PINCH FOR LAUNCHPAD Mac OS 10 7 x only Place your thumb and three fingers on the display screen surface then pinch them together to fade your open windows and disp...

Page 78: ...lick anywhere outside of the diagram This gesture can be customized See choosing custom multi touch functions TAP to show ON SCREEN KEYBOARD Using five fingers spaced slightly apart tap them on the display screen surface This action will launch the on screen keyboard Close the keyboard by again tapping five fingers on the display screen surface This gesture can be customized See choosing custom mu...

Page 79: ...computer Select the TOUCH icon in the TOOL list Then select an appropriate tab to customize and change settings using the available options See also navigating with multi touch Manage your control panel settings Control panel overview Setting multi touch options Choosing standard multi touch functions Choosing custom multi touch functions Application specific settings Disabling multi touch ...

Page 80: ... not affect similar system settings However changes made to similar system settings may affect your Cintiq setting For Windows 7 or later only Choose an option to use Windows standard gestures or Wacom gestures The default is to use Windows gestures This is a global option and will apply to all of your applications Tip Choose USE WACOM GESTURES for a consistent experience across applications When ...

Page 81: ...en selected So that you may work in different ways some functions such as a right click can be performed using different actions or gestures Position the screen cursor over a touch option to see a static image of that function If you do not choose a specific option to view then the control panel will display each option sequentially from top to bottom See also navigating with multi touch and choos...

Page 82: ... over a touch option to see a static image of that function If you do not choose a specific option to view then the control panel will display each option sequentially from top to bottom See also navigating with multi touch and choosing standard multi touch functions Windows screen capture shown Available options may vary depending on your operating system and version Windows This tab is visible o...

Page 83: ... option to display an interactive diagram of the current Cintiq settings on your display screen Deselect to disable multi touch You can still work with the ExpressKeys and pen Select to ENABLE TOUCH This option can also be changed by pressing an ExpressKey to which the TOUCH ON OFF function has been assigned MY GESTURES tab shown Click TOUCH PROPERTIES to access your touch settings in the Wacom Ta...

Page 84: ...ace See also testing Cintiq 2 Open the Wacom Tablet control panel and click on the ABOUT button In the dialog box that appears click DIAGNOSE The DIAGNOSTICS dialog box shows dynamic information about Cintiq your Cintiq tool s and appropriate information for touch sensitive product models See also testing controls and input tools 3 With the DIAGNOSTICS dialog box open touch the display screen surf...

Page 85: ... tool settings Advanced users can learn how to further optimize Cintiq by creating application specific settings Manage your control panel settings Control panel overview Calibrating the pen display Customizing the pen Customizing multi touch Customizing pen display functions Button functions Using and customizing the Radial Menu Working with Display Toggle Application specific settings Working wi...

Page 86: ...ntrol panel See control panel overview Note User specific preferences are supported After logging on each user can customize their personal settings in the Wacom Tablet control panel Switching to another user will automatically load the settings for that user Tips Display an interactive diagram of the current pen display settings by pressing the appropriate hardware control button at the top of th...

Page 87: ...cursor over an item and let it rest there The appropriate Tool Tip will pop up in a few moments Your keyboard tab and arrow keys can also be used to navigate the control panel Tabs display customizable settings for the selected TOOL Displays information dialog and option to DIAGNOSE your product Resets the selected tab to its default settings Icons represent your pen display TABLET TOOL and APPLIC...

Page 88: ...ched pen display or tablet A pen display or tablet cannot be deleted from the control panel list unless it is attached to the computer See also installing multiple tablets and renaming the tablet in the tablet list Current selections are highlighted The TOOL list displays icons for the pen display FUNCTIONS and for the different tools that have been used on the pen display The TOUCH icon is displa...

Page 89: ...display See On Screen Display OSD settings 1 Open the Wacom Tablet control panel If more than one pen display is installed on your system select the pen display you are working with from the TABLET list 2 Select GRIP PEN from the TOOL list Then select the CALIBRATE tab 3 If you are working with multiple monitors select the MONITOR corresponding to your Cintiq Only monitors that are set to one of t...

Page 90: ...al paint These tools are fully supported in the Wacom driver software They will appear in the TOOL list of the Wacom Tablet control panel after you touch the pen display screen with the tip of the tool The control panel will automatically update to show the new tool and the options available for customization In supporting applications you can adjust the functionality of the Art Pen rotation or th...

Page 91: ...t TIP FEEL for a wider range of pressure values in most pressure sensitive applications In some applications a soft pressure setting can make the pen overreact so that slight pressure on the pen will be magnified on the screen If you experience this try a firmer TIP FEEL setting To make double clicking easier expand the tap area that accepts a double click the double click distance A large double ...

Page 92: ...raser sensitivity With your screen cursor positioned over an empty area of the control panel press down on the pen display screen with your pen eraser Use the pressure bar to determine how hard you must press on the eraser to reach maximum pressure Select the function to perform when using the eraser Using your pen tip or eraser make several strokes within the box to test the results of your chang...

Page 93: ...nge the pen tip function At least one tool button should be set to the CLICK function The tip must be set to CLICK in order to draw in most graphics applications You can change the SIDE SWITCH MODE to best fit the way you like to use the pen when making right clicks or other click functions Click on the control panel OPTIONS button Select HOVER CLICK to perform click functions without touching the...

Page 94: ... To customize the interactive pen display open the Wacom Tablet control panel and select the FUNCTIONS icon in the TOOL list Select a tab to customize and change settings using the available options Drag to increase or decrease TILT SENSITIVITY Test the new setting in an application that supports tilt The tilt setting applies to both the tip and eraser of your tool Tilt is direction sensitive and ...

Page 95: ...splay Toggle modifier keystroke or other function Important Some applications can override and control the ExpressKey functions For details see using applications integrated for tablet control Choose a function to perform when the key is pressed ExpressKey functions can be defined for use with specific applications See using the ExpressKeys for more information ...

Page 96: ...rtcuts are supported by a particular application see the documentation that came with the application Choose SKIP to set the Touch Ring mode button to skip the function state To zoom images at the current position of the screen cursor in Adobe Photoshop CS3 or later open the Adobe Photoshop general preferences pane Check the ZOOM WITH SCROLL WHEEL option and click OK Choose a function to perform w...

Page 97: ...click Be sure at least one button performs this function so you can always navigate and click RIGHT CLICK Simulates a right mouse button click which displays a context menu MIDDLE CLICK Simulates a middle mouse button click DOUBLE CLICK Simulates a double click For easier double clicking use this function instead of tapping twice with the pen tip CLICK LOCK Simulates holding down the primary mouse...

Page 98: ...troke they cannot be used to select OK You must use your pen to click on the OK button Enter a name for the keystroke definition The name will be displayed with the respective control or in the Radial Menu as applicable You can create different keystroke functions for different applications See application specific settings MODIFIER Enables you to simulate modifier key s such as SHIFT ALT or CTRL ...

Page 99: ... application switching dialog box with focus on the next open application On Windows 7 or Vista systems running Aero Flip 3D will be activated with focus on the next open application When you select PAN SCROLL you are prompted to set a scrolling speed for use in applications that do not support grabber hand pixel level panning A slower setting reduces the scroll rate and is useful for close up and...

Page 100: ... working with Ink ON SCREEN KEYBOARD Launches the on screen keyboard when you press the button to which this function is assigned Press the button to close the keyboard when open EXPOSÉ Mac only Tiles all open windows To access this option first choose KEYSTROKE and then click on the ADD SPECIAL menu within the dialog box PRESSURE HOLD Locks the pressure at the current pressure level until the but...

Page 101: ...pen tip location on the pen display screen surface Display Toggle enables you to cycle between pen control for Cintiq and your other displays This is like using Cintiq as a standard Wacom tablet where the screen cursor can be moved across the entire desktop or additional displays You can adjust the precision setting when assigning this function to a tool button To activate For extensive use toggle...

Page 102: ...raser in applications that support the ERASE function Default setting for the eraser See erasing Sets the screen cursor tracking speed when in mouse mode Sets the screen cursor acceleration when in mouse mode Mouse mode settings can be accessed from a number of different locations within the control panel However only one MOUSE ACCELERATION and SPEED setting can be made for each pen and applicatio...

Page 103: ...om Tablet control panel tab You can then adjust settings as needed Dismiss the diagram by again pressing the ExpressKey or other tool button to which this function is assigned or by clicking anywhere outside of the diagram Settings may vary depending on your product model DISABLED Disables the button function APPLICATION DEFINED Reports only the button number to the application This is for applica...

Page 104: ...closes after you make a selection To close without making a selection click on the X located at the center of the Radial Menu or on a control slice that has no function assigned to it You can also click outside of the Radial Menu boundary or again press the button used to display the menu To make a selection without closing the Radial Menu hold down the button that opens the menu In the Wacom Tabl...

Page 105: ...es to each connected display in turn until it returns to the Cintiq from where the initial toggle began Important When using application specific settings with Display Toggle be sure each customized application including ALL OTHER has a tool button to which DISPLAY TOGGLE has been assigned The easiest way to do this is to assign DISPLAY TOGGLE to an ExpressKey before creating any application speci...

Page 106: ...settings are added the ALL icon changes to ALL OTHER and an application icon is displayed for the newly added application s In the above example application specific settings have been added for the GRIP PEN If you select the ALL OTHER icon and make changes to the GRIP PEN settings your changes will apply to the GRIP PEN in all applications except those which you have added to the APPLICATION list...

Page 107: ...t been customized in this manner will use the tool settings for ALL OTHER Tip First customize settings for one application When you feel comfortable with the process you can create more application specific settings Choose a method to select an application Open the application for which you want to create custom settings and then select that application from the CURRENTLY OPEN APPLICATIONS box BRO...

Page 108: ...he APPLICATION list select the application you want to remove from the list 2 Click on the APPLICATION list button In the dialog box that appears click DELETE to confirm your selection The selected application is removed from the list along with any custom tool settings Tip To quickly remove all application specific settings from a single tool remove it from the TOOL list Then place the tool back ...

Page 109: ...e newly added tool Identical tools will use the same settings To remove a selected tool from the TOOL list click on the TOOL list button In the dialog box that appears click DELETE to confirm your selection The selected tool is removed from the list along with any custom settings you may have created for it A removed tool can be added back to the TOOL list by placing it back onto the pen display s...

Page 110: ...ts Index Contents 110 Index 110 RENAMING THE TABLET IN THE TABLET LIST Within the control panel TABLET list double click on the pen display icon If desired enter a new name to be used for the pen display icon ...

Page 111: ...com com and choose the Wacom web site for your region where you can check the product FAQs Frequently Asked Questions 5 If you are having a compatibility conflict between Cintiq and a new hardware or software product see obtaining software updates for information on downloading an updated software driver Wacom periodically updates the software driver to maintain compatibility with new products 6 T...

Page 112: ... can connect that display to the card in order to verify that the video card is operating correctly 3 Verify that the pen and the tablet portion of your pen display are working Press the pen tip against the display and verify that the status LED lights blue If the LED does not light verify that the USB cable is plugged into an active USB port If Cintiq is plugged into a USB hub try plugging it dir...

Page 113: ...ver software 6 Check the hardware control buttons See testing controls and input tools and testing the hardware control buttons 7 Check the ExpressKeys See testing controls and input tools and testing the ExpressKeys 8 Check the Touch Rings See testing controls and input tools and testing the Touch Rings 9 Check any other tool s such as the optional Airbrush See testing controls and input tools If...

Page 114: ...OOL list with its default settings Open the Wacom Tablet control panel and click on the ABOUT button In the dialog box that appears click DIAGNOSE The DIAGNOSTICS dialog box shows dynamic information about the Cintiq pen display your input tool s and appropriate information for touch sensitive models If more than one pen display or tablet is connected to your system in the TABLET INFO column selec...

Page 115: ...and control the ExpressKey functions Consider closing any open applications except the Wacom Tablet control panel when testing the ExpressKeys For details see using applications integrated for tablet control TESTING THE TOUCH RINGS 1 With the DIAGNOSTICS dialog box open observe the TABLET INFO column as you test each Touch Ring Be sure to select the pen display you are testing from the TABLET INFO...

Page 116: ...hange PRESSURE should change from approximately 0 with no pressure applied to approximately 100 when full pressure is applied For the optional Airbrush move the fingerwheel forward The WHEEL value should decrease to a value of approximately 0 when the fingerwheel is all the way forward Move the fingerwheel backward The WHEEL value should increase to approximately 1000 when the fingerwheel is all t...

Page 117: ...aphics mode Cintiq 24HD touch Open the OSD menu and check the EDID EXTENSION setting The power LED is lit orange A no signal go to power save message appears briefly on the display screen Your computer may be in a power management mode Touch the pen tip to the display screen move the mouse or depress any key on your keyboard Check that the video cable is properly connected Turn off both your compu...

Page 118: ... to detect plug and play monitors A set refresh range message appears briefly on the display screen Set the refresh rate to a vertical frequency that is compatible with your pen display See the Important Product Information guide for frequency range details For optimum performance set the refresh rate to use a vertical frequency of 60 Hz The image appears multiple times on the display Do not exten...

Page 119: ... brightness level or RESET the interactive pen display LCD brightness degradation may occur due to long term usage or extremely cold conditions Cintiq 24HD touch Ensure that ECO MODE is turned off In PICTURE MODE set to NATIVE Cintiq 24HD touch Power LED flashes a pattern of long and short blinks The pen display is equipped with the ability to self diagnose abnormalities When the LCD detects a pro...

Page 120: ...r details For optimum performance set the refresh rate to use a vertical frequency of 60 Hz Turn off the pen display then turn it back on Open the OSD menu and select the AUTO ADJUST option If necessary manually adjust the brightness pitch and phase settings The display and LCD panel are not lined up The display size is not correct Open the OSD menu and select the AUTO ADJUST option As necessary a...

Page 121: ...B device plugged into the pen display USB accessory port does not function 1 Make sure the pen display itself is properly connected to a working USB port on your computer 2 Be sure the pen display is powered on and that the power LED lights blue The pen display contains a powered USB hub and the accessory port will not work when the power is off 3 If the USB device does not work try plugging it in...

Page 122: ...oves erratically or jumps around on the display screen when another tablet is connected to your computer The tablet portion of Cintiq emits electromagnetic waves at a certain frequency If another tablet is too closely placed to the pen display it may interfere with screen cursor positioning If this occurs move the tablet further away from Cintiq When working in some applications the ExpressKeys or...

Page 123: ...to the PEN tab Try using a lighter TIP FEEL The pen selects everything or will not stop drawing Open the Wacom Tablet control panel and go to the PEN tab Move the TIP FEEL slider toward FIRM or select CUSTOMIZE and increase the CLICK THRESHOLD setting If this does not help see testing controls and input tools The pen nib may be worn See replacing the pen nib Double clicking is difficult Be sure yo...

Page 124: ...ip Make sure the status LED lights blue when the tip is pressed If the LED does not light verify that the USB cable is plugged into an active port on your computer or on a USB hub If the LED still does not light you may have defective hardware see troubleshooting The pen tip and screen cursor do not properly line up Open the Wacom Tablet control panel and select the CALIBRATE tab Continue with cal...

Page 125: ...you press the side switch If not verify that the USB cable is plugged into an active USB port on your computer or on a USB hub The LED will not light if the USB cable is not plugged into an active port If the LED does not light you may have defective hardware see troubleshooting The screen cursor moves but it does not jump to the pen tip location when placed on the display screen and it does not f...

Page 126: ...ot recognize them as being separate Try moving your fingers a little further apart Cannot zoom in or zoom out when working with Adobe Photoshop If zoom functions do not operate correctly within Photoshop verify that the ZOOM WITH SCROLL WHEEL function is not selected within the Photoshop PREFERENCES options Scrolling and panning gestures do not function correctly when working with Adobe Photoshop ...

Page 127: ...our tablet preferences In the TABLET PREFERENCE FILE UTILITY dialog box click BACKUP and follow the prompts Then use the Tablet Preference File Utility to delete the tablet preferences a follows Single user Under MY PREFERENCES click REMOVE to delete the preferences for the current user Multiple users Under ALL USER PREFERENCES click REMOVE to delete preferences for multiple users Administrator ri...

Page 128: ...aults Use the Wacom Tablet Utility to work with preferences Close any open applications Open the main APPLICATIONS folder Then open the WACOM TABLET folder and run the WACOM TABLET UTILITy It is a good idea to first back up your tablet preferences In the Wacom Tablet Utility select CURRENT USER or ALL USERS Then click BACKUP and follow the prompts Then delete the tablet preferences as follows Sing...

Page 129: ...O menu choose your HOME Open the LIBRARY and PREFERENCES folders Remove the following preferences COM APPLE INK FRAMEWORK PLIST COM APPLE INK INKPAD PLIST COM APPLE INK INKPAD SKETCH 3 Go back to SYSTEM PREFERENCES and INK and then enable handwriting recognition 4 Test the Ink function using your Wacom pen display and pen If this procedure does not resolve your problem with Ink contact Apple Suppo...

Page 130: ...orking properly contact the Wacom support staff for the area where your product was purchased See the Wacom Read Me file located on the Installation CD for contact information You can also find contact information by checking the Wacom web site for your region When you call you should be at your computer with the following information available This manual Pen display serial number See the label o...

Page 131: ...intain compatibility with new products If you are having a compatibility problem between Cintiq and a new hardware or software product it may be helpful to download a new software driver when available from the Internet Visit the Wacom web site at www wacom com for Customer Care and product drivers or other software updates ...

Page 132: ...l and serial number Will Cintiq work in all applications Cintiq supports general mouse input functions in all applications Assuming the product driver is installed and functioning properly pressure sensitivity and eraser functions are also supported in many graphic applications What software applications support Cintiq features Many applications support pressure sensitivity and eraser input from y...

Page 133: ...t for you The operating system requires the user to have administrative access to install a hardware device The pen and screen cursor do not line up Why The interactive pen display needs to be calibrated This should be done each time you reinstall the tablet driver or delete the Cintiq preference file See calibrating the pen display How do I reset my Cintiq preferences to the default settings See ...

Page 134: ...s onto the pen display or pen Be especially careful of getting the display ExpressKeys Touch Rings or pen buttons and tip wet as they contain sensitive electronic parts that will fail if liquids enter them Prevent scratching by replacing your pen nibs frequently When the nibs are worn or pointed they can damage your pen display See replacing the pen nib To clean the Cintiq casing the Cintiq displa...

Page 135: ...ss the nib removal tool and replacement nibs 2 Clasp the old nib and pull it straight out of the pen Use the nib removal tool pair of tweezers needle nosed pliers or similar instrument The pen nib tip will wear with normal use Excessive pressure will cause it to wear sooner Replace the nib when it gets too short or develops a flat point Nib removal tool Replacement nibs Cintiq 24HD touch 10 standa...

Page 136: ...n your desk When the optional Airbrush is not in use lay it flat on your desk To maintain the sensitivity of your input tools do not store them in a container where they will rest on their tip or eraser Improper storage may damage the pen tip pressure sensor s Choking hazard Prevent children from swallowing the pen nib or side switch The pen nib or side switch may accidentally be pulled out if chi...

Page 137: ...Removing Cintiq from the display stand Mounting Cintiq on the display stand Using an alternate mount or stand Uninstalling Cintiq Managing preferences Installing multiple tablets Using applications integrated for tablet control Importing expert settings Pen and digital ink capabilities in Windows Product information Ordering parts and accessories Available parts and accessories ...

Page 138: ...al damage or personal injury Request assistance from another person or persons Each person should securely grasp the lower part of a display support arm near the display stand base With the other hand grasp the base of the stand at the front corner Using care lift and carefully move this product while supporting the base of the stand Important The assembly is heavy Do not attempt to lift Cintiq by...

Page 139: ...soft cloth or other protective surface Carefully adjust the incline levers until the pen display screen lies flat on your work surface This also allows for access to the display support arm brackets Correct placement will have the base of the stand aligned on edge near the bottom of the pen display 3 Ready the stand for removal Remove the cable connector covers from the back of the pen display Dis...

Page 140: ...ce the cable connector covers on the back of the pen display Do not operate the incline levers unless the display support arms are roughly located within their mounting brackets and you are placing some amount of leverage on the support arms to hold them in place The incline levers are spring loaded and may cause injury or damage if released without weight on the stand support arms Improper operat...

Page 141: ...mount the pen display on the stand 1 Prepare the display stand Carefully raise both display support arms to their upright locked position 2 Prepare the pen display Place the pen display face down on a soft cloth or other protective surface Remove both cable connector covers from the pen display if you have not already done so 3 Ready the stand for attachment Locate the base of the stand so the edg...

Page 142: ...support arms Carefully move the pen display and stand through their full range of motion See adjusting display height and incline Do not operate the incline levers unless the display support arms are roughly located within their mounting brackets and you are placing some amount of leverage on the support arms to hold them in place The incline levers are spring loaded and may cause injury or damage...

Page 143: ...th the other hand grasp the base of the stand at the front corner Using care lift and carefully move this product while supporting the base of the stand Important The assembly is heavy Do not attempt to lift Cintiq by yourself Each person should use both hands to securely grasp the product Grasp the stand base at the corner areas to avoid any sharp edging DO NOT lift the pen display itself otherwi...

Page 144: ...weight of the Cintiq interactive pen display To remove the pen display from the display stand 1 Turn off your computer and power off the pen display 2 See removing Cintiq from the display stand To attach the pen display to a VESA mount 1 Review the instructions that came with your stand or mounting platform Be sure you understand them and follow all instructions carefully Pay attention to any caut...

Page 145: ... Follow the prompts to remove the software driver If prompted enter your administrator log on name and password 4 When the driver has been removed shut down your system power off your computer and turn off the pen display When your computer and pen display are off disconnect the pen display from your computer Note The Cintiq 24HD touch does not support operation on Windows Vista or XP systems Mac ...

Page 146: ...rrently open tablet aware applications that you may be running To back up your preferences click BACKUP under MY PREFERENCES To restore preferences that you had previously backed up click RESTORE under MY PREFERENCES Carefully follow any prompts that may appear Mac Open the main APPLICATIONS folder Then open the WACOM TABLET folder and run the WACOM TABLET UTILITY To remove preferences select CURR...

Page 147: ...al pen display s or tablet s The eraser function will continue to work correctly using the first pen display or tablet that was added to the control panel To remove one of multiple pen displays or tablets from the driver select the pen display or tablet to be deleted and click on the button next to the TABLET list A pen display or tablet must be attached to the computer before it can be deleted fr...

Page 148: ...u close the application or select a new application pane to work in your Wacom Tablet control panel settings are returned to their previous state To review ExpressKey Touch Ring or pen function settings for the current front most application set an ExpressKey to SETTINGS and press the key at any time Applications that have been integrated in this manner will typically provide you with the opportun...

Page 149: ...adial Menu or pen button and eraser functions To import expert settings 1 Choose an XML file with settings for use with a particular application Double click on your file selection 2 Carefully read and follow the instructions in the confirmation dialog The utility will import settings for one or more applications Any previous settings for those applications may be overridden You are encouraged to ...

Page 150: ...d digital mark up and inking tools found on the REVIEW tab within applicable applications The Windows 7 or Vista Input Panel enables you to use handwriting or an on screen keyboard to directly enter text with your Wacom pen There are different ways to launch the Input Panel Click on the Input Panel icon which appears when you move the screen cursor into a text entry area Click on the Input Panel t...

Page 151: ...k features are disabled in the Windows 7 PEN AND TOUCH or Windows Vista PEN AND INPUT DEVICES control panel PRODUCT INFORMATION To learn more about your Cintiq visit the Wacom web site for your region You can also discover which software applications are currently tablet enhanced to support the pressure sensitivity and other special functionality of your pen display by searching software applicati...

Page 152: ...eparts wacom eu Or visit http shop wacom eu You can also contact your local dealer distributor or technical support using the appropriate number for your region In Australia Singapore Taiwan and Korea please visit www BuyWacom com au www BuyWacom com sg www BuyWacom com tw and www BuyWacom co kr respectively In other countries please contact your local dealer or distributor Some parts and accessor...

Page 153: ...upport for the pen eraser These applications take advantage of the eraser in different ways depending on what makes sense for the application Expand A motion used when navigating with multi touch Touch the pen display surface with two fingers spaced closely together Then while still touching the display surface move your fingers apart ExpressKeys The customizable control keys located on the pen di...

Page 154: ...for this effect and to align the screen cursor with the position of the pen on the display screen Pen input A method of controlling a computer using the pen on your interactive pen display Pen mode A method of positioning the screen cursor Wherever you place your Cintiq pen on the pen display tablet the screen cursor will jump to the corresponding point on the screen This is known as absolute posi...

Page 155: ... Windows Tablet PC Input Panel enables you to use your Wacom pen to create handwritten notes or work with an on screen keyboard The Input Panel dynamically converts your handwriting to text The information you create can then be inserted into other documents spreadsheets or illustrations Tap A motion used when navigating with multi touch Touch and lift a single finger or multiple fingers depending...

Page 156: ...oting 111 uninstalling 145 working with 31 Cleaning display stand 134 pen 134 pen display 134 Clicking with pen 36 Control panel lists 88 manage settings 86 opening 86 overview 87 tabs 88 Controls testing 114 Customizing 85 eraser feel 92 ExpressKeys 95 multi touch custom functions 82 standard functions 81 pen 90 pen display functions 94 Radial Menu 104 tilt sensitivity 94 tool buttons 93 Touch Ri...

Page 157: ... alternate 144 Multiple tablets installing 147 Multiple tools working with 109 Multi touch adjusting touch speed 80 custom touch functions 82 customizing 79 disabling 83 navigating with 71 options 71 problems troubleshooting 126 setting navigation features 80 speed adjusting 80 standard touch functions 81 testing touch 84 the experience 70 Navigation customizing for multi touch 80 New tool adding ...

Page 158: ...lication and tool 108 On Screen Display OSD 47 OSD controls Cintiq 24HD 67 OSD controls Cintiq 24HD touch 48 removing 108 user 46 Side switch using 37 Software installation 14 updates 131 Stand using alternate 144 System requirements 10 Tablet renaming in Tablet list 110 Technical support options 130 Testing Cintiq 112 controls 114 ExpressKeys 115 hardware control buttons 115 input tools 114 multi...

Page 159: ...159 Index 159 Using ExpressKeys 42 hardware control buttons 41 multi touch 70 pen 34 Radial Menu 104 Touch Rings 44 VGA problems 120 Windows specific problems troubleshooting 127 Work area setting up 32 Working with Cintiq 31 ...

Page 160: ... No 8 Jianguomenwai Street 1601 Sangam dong Mapo gu Seoul 121 913 Korea Chaoyang District Beijing 100022 Telephone 82 2 557 3894 China Fax 82 2 557 3895 Internet http www wacom com cn WACOM AUSTRALIA PTY LTD WACOM SINGAPORE PTE LTD Unit 8 Stage 1 Cumberland Green 5 Temasek Boulevard 2 8 South Street Rydalmere 12 09 Suntec Tower Five NSW 2116 Australia Singapore 038985 Telephone 61 2 9422 6700 Tele...

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