35
10.
Any installation labour transportation or other related costs/expenses arising from defective parts/rapier
replacement or otherwise of same will not be covered by this guarantee nor shall the company assume
responsibility for same. Furthermore the company shall not be responsible for any indirect or consequential
damages except as provided by law.
11.
The appliance must be kept free from dust, dirt and debris by the user, in accordance with the cleaning
instruction
12.
All other guarantees expressed or implied with respect to the product, its components, and accessories or any
obligations/liabilities on the part of the company are hereby expressly excluded so far as permitted by law.
13.
The company neither assumes nor authorises any third party to assume on its behalf any other liabilities with
respect to the sale of the appliance.
14.
The guarantee does not apply to other non-Sirocco products such as prefabricated flue boxes and flues.
15.
The company will not be responsible for: (a) Inadequate or inappropriate flueing, chimneys etc.; (b) down drafts or
spillage caused by environmental conditions such as nearby trees, buildings, rooftops, hills or mountains; (c)
inadequate ventilation or negative air pressure caused by mechanical systems such as extraction fans, cooker
extraction hoods, clothes driers etc.
16.
The guarantee is void if: (a) the fire has been operated in atmospheres contaminated by chlorine, fluorine, or other
damaging chemicals; (b) the fire is subjected to long periods of dampness or condensation.
17.
The guarantee shall not cover: (a) any damage to the combustion chamber or the heat exchanger or other
components due to water or weather damage which is the result of, but not limited to improper chimney/venting
installation; (b) any fault or defect caused by failure to observe the user instructions supplied with the product or
by any alteration, modification, wilful abuse, accident, careless operation or miss-use of the product or by any
external sources e.g. transit damage or weather..
18.
The guarantee will not cover an appliance that has been found damaged or incomplete prior to installation but is
there after installed without being corrected by sirocco beforehand or removed from the installation prior to
Sirocco inspecting.
19.
The guarantee will not cover an appliance that has been subsequently removed without Sirocco having the
opportunity to inspect the appliance or without the prior written consent of Sirocco
20.
Validation of your installation will be required prior to warranty service/repair; there will be a fee for this.
No other validation will be accepted by Sirocco.
21.
The guarantee shall not cover: (a) surface crazing of fibre components e.g. matrix, coals liners etc.; (b) batteries; (c)
cosmetic blemishes to polished metal and painted surfaces.
22.
Some components are categorised as “user serviceable parts” and will not be carried out as a service visit, these
include ceramic components, decorative trims and fronts, batteries, some electrical and electronic components etc.
23.
Repairs carried out under the guarantee do not extend the guarantee period. Any parts removed during guarantee
repairs become the property of the company.
24.
The guarantee is in addition to, and does not affect, your statutory and other legal rights.
In Addition to the above the following terms and conditions apply to extended 5 year warranty;
25
Extended 5 year parts warranty has to be issued by an appointed Sirocco Premier stockiest, no other stockists are
authorised to issue these warranties
26
The warranty approval number issued by the stockist must be entered at the time of registration (this can be
completed on our website)
27
The extended warranty gives an addition 4 years parts only warranty commencing from the 1
st
anniversary of the
date on purchase, this is limited to the repair or replacement of parts found to be defective in material or
workmanship only after confirmation of the defect by a Sirocco engineer or an appointed Sirocco engineer,
provided that such parts have been subject to normal conditions of use
28
Any installation, labour, transportation or any other related or expenses arising from defective parts, repair or
otherwise of the same are not covered by this warranty, nor shall Sirocco assume responsibility for any incidental
indirect or consequential damages, except as provided by law.
29
It is essential that your Sirocco appliance is serviced, by a suitably qualified Gas Safe engineer or a Sirocco
authorised appointed engineer to carry this out at least every twelve months, as part of your 5 year
