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All instructions must be handed to the user for safekeeping.  

 

Show the customer how to light and operate the fire. 

 

After commissioning the appliance, the customer should be instructed on the safe use of the appliance 
and the informed for the need of regular servicing. 

 

Frequency of service depends on usage, but 

MUST

 be carried out at least once annually. 

 

Cleaning of the fire may be achieved when the fire is cold using a damp cloth and mild detergent on most 
surfaces, with the exception of the ceramic fuel bed. 

 

A soft brush i.e. paint brush may be used to clean the ceramic fuel bed taken care not to use excessive 
pressure. 

 

Scratched and other superficial damage to the matt black paintwork of the appliance can be covered 
with matching heatproof spray.  

 

Use only the manufacturers’ recommended spray paint.  

 

Paint only when the fire is OFF and cold. Always mask off the surrounding area to prevent contamination 
with overspray.  

 

Ventilate the room during the use of the spray. DO NOT attempt to spray paint the coals or ceramics, or 
wash them in water. 

 

Advise that the fire will emit a “newness” smell for a time after initial commissioning and that extra 
ventilation may be needed during this time.  

 

Advise that the fire is fitted with a spillage safety device (O.D.S.). If the fire shuts down, this system may 
be in operation.  

 

 

If spillage is suspected, SWITCH APPLIANCE OFF and call in the installer to investigate any problems

.

 

 

 
 
 
 
 
 
First Isolate the fire from the gas supply and ensure that the fire is fully cold before attempting service.  

 

Lay out the dust sheet and tools required. 

 

Remove Trim and Glass if applicable. 

 

Carefully remove the ceramic components 

 

Remove the screws that retain the tray in place and disconnect from the isolation tap. 

 

Remove the burner tray and other components as required (i.e. remote control box) 

 

Disconnect the gas supply, to the appliance and disconnect the isolation tap 

 

Remove convector box, Check the fireplace opening for rubble accumulation and remove, if 
debris is excessive, and initiate remedial work on the flue. 

 

Check the flue with smoke pellet for correct operation. 

 

Refit convector box using new seals where necessary 

 

Strip off the burner pipes and clean thoroughly. 

 

Clean out the injector, pilot assembly and burner tube. DO NOT remove the pilot injector. 

 

Re-assemble and re-fit the burner tray. 

 

Turn on the gas supply, and leak test. 

 

Refit the decorative casting and ceramics. 

 

Check any purpose provided ventilation is un-obstructed. 

 

Light the fire and test for spillage. 

 

Check setting pressure and safe operation of the appliance. 

SECTION 14: BRIEFING THE CUSTOMER 

 

SECTION 15: SERVICING 

 

Summary of Contents for 860HE

Page 1: ...860 Apex 860 Installation and User Instructions All instructions must be handed to user for safekeeping This is not a DIY product and must be installed by a Gas Safe registered installer Edition D 11...

Page 2: ...installer must be used for this purpose Read all these instructions before any installation takes place and in conjunction with the appliance on site This appliance must be installed in accordance wi...

Page 3: ...ted out Check that the components supplied correlate with the component checklist below If for some reason any of the listed components are missing or damaged do NOT commence with this installation in...

Page 4: ...Opening 13 7 2 Fitting the Burner Tray 14 8 Fuel Bed 14 9 Fitting The Outer Frame Trim 15 10 Commissioning the Appliance 15 10 1 Spark Failure 16 11 Setting Pressure 16 12 Spillage Monitoring System...

Page 5: ...ns issued by the Scottish Development Department BS 4543 part2 BS 5440 parts 1 2 BS 5871 part 32 BS 6461 parts 1 2 BS 6891 BS 8303 Failure to comply with these regulations could lead to prosecution an...

Page 6: ...ive height of at least three metres as measured from the hearth to the top of the flue Any flue damper plates or restrictors must be removed and no other restriction fitted to the flue Where removal i...

Page 7: ...h 322 Recess Height 460 Recess Width 875 Recess Depth 300 Air Vent N A Remote Valve TESCO01 RF868 15 Remote Pilot Assembly Thermocouple OXP PG 82 370 Slide Valve TESA3173 011 Pilot Assembly Thermocoup...

Page 8: ...place opening should be inspected and repairs made where necessary The dimensional requirements for debris collection space and spigot clearances are met See diagram below This appliance requires a na...

Page 9: ...material or any combustible material within 350mm must be clad with a non combustible board The correct clearances to combustible materials i e false chimney breast etc must be adhered to The manufact...

Page 10: ...appliance The fireplace opening and environment must be in compliance with specifications laid down in the appropriate sections of these instructions Remove the appliance from its carton as described...

Page 11: ...pellet all of the smoke should be drawn up the flue and exit correctly from the terminal If problems are found DO NOT fit the fire until corrective measures have been completed At this point if requi...

Page 12: ...opening at this point fix the fire box into place and pass the liner through the opening in the box connect to the flue adaptor supplied to the liner using self tapping screws and aluminium sealing ta...

Page 13: ...for installation of the fire the gas supply can be routed and when in the correct position can be connected to the isolation tap via the 8mm compression fitting DO NOT install or use the appliance wi...

Page 14: ...have the slide contoled version then you can place the slide control piece inposition using the two scews supplied Fit the two brackets supplier to each side of the firebox with self tapping screws s...

Page 15: ...emoved the top place can be removed by the two brackets in place then gentle remove the side sections and the back to fit simply reverse the process Turn on and test the gas supply up to the fire for...

Page 16: ...ire shuts down during use for no apparent reason then several things may be suspected if a door or window has been opened creating a draught then pilot disturbance is the problem and removal of the dr...

Page 17: ...ower front edge of the top of the fire as shown below in Fig 1 All smoke generated should be drawn back into the flue If slight spillage occurs or if in doubt repeat the test after a further 5 10 minu...

Page 18: ...hat the fire is fitted with a spillage safety device O D S If the fire shuts down this system may be in operation If spillage is suspected SWITCH APPLIANCE OFF and call in the installer to investigate...

Page 19: ...n for further details on clearances to combustibles No combustible material or flooring should protrude onto the hearth DO NOT burn any foreign material on this fire the coals must be of the correct t...

Page 20: ...e burner can be adjusted up and down by pressing the or buttons To stop the fire simply press the power button again and the burner will stop If you are not intending to use the fire for a long period...

Page 21: ...n shown below Note the indicator at the bottom shows the battery condition of both the batteries in the hand set and in the fire control within the fire RC Remote Control FC Fire Control The control i...

Page 22: ...rogress to setting the day of the week Setting the day of the week Press and release the and buttons until the correct day of the week is shown on the display Mo Monday Tu Tuesday We Wednesday Th Thur...

Page 23: ...illuminate Keep it held to keep the control unlocked to enable operation of the buttons Then with the other hand touch and keep you finger on the power button for about 5 seconds Upon touching the po...

Page 24: ...Battery Indicator RC Handset FC Fire Control Light Sensor for Display Backlight To Change Mode Press to Decrease Flame Power Button In Range of the fire If missing out of range or fire switched off Ro...

Page 25: ...ow ready to pair 2 Pairing the Handset to the Fire Control After fitting the batteries as above and with the isolator slide switch on the TESC Fire control in the ON position simultaneously press and...

Page 26: ...trol The hand set can pair with other modules to o L Operate an electric light which is the dimmable in 9 steps o F operate an electric fan which can have 9 speed levels o A operate an auxiliary conta...

Page 27: ...10 times as necessary to see if this overcomes the issue as it may resolve itself eventually No gas on appliance inlet Check to see if gas is present at gas appliance inlet Check gas supply is on the...

Page 28: ...l Negative flue pull or blocked flue or similar Occurs if started ok then subsequently loss of thermocouple current Check for flue problems Fire cuts out to prevent over heating Reset and try again Bl...

Page 29: ...on across terminals or damaged wiring Disconnect wired thermostat if fitted and try a start if it works replace thermostat Reset and try again E12 open circuit on wired thermostat if used Check wiring...

Page 30: ...n E19 Infrared receiver defective if used Check connection of IR or damage replace if necessary IR eye Check if wired correctly and replace IR eye if necessary Reset and try again E20 Incorrect setup...

Page 31: ...should not be detected contamination of electrode circuit to ground Check if and clean around the area of the pilot for lint and other contamination and clean Check where the thermocouple connect to t...

Page 32: ...your interest to register your appliance with Sirocco as soon as possible BEFORE CONTACTING SIROCCO FOR SERVICE PLEASE READ THE FOLLOWING Sirocco is committed to customer care and service To ensure w...

Page 33: ...9 Further information contact details and email facilities are available through our website www siroccofires com SPARE PARTS If you need assistance or wish to purchase spare parts 08432 890102 Mon to...

Page 34: ...ration form relating to the installation of the product must be presented to the company in respect of any claim under this guarantee 4 A CP1 form must be completed on commissioning the appliance and...

Page 35: ...occo beforehand or removed from the installation prior to Sirocco inspecting 19 The guarantee will not cover an appliance that has been subsequently removed without Sirocco having the opportunity to i...

Page 36: ...tems must be provided at the time of making the claim 31 The service log found in the installation instructions must be completed by the service engineer at the time of the service and an appropriate...

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