VisionNet ADSL 201ER User Manual Download Page 44 | Manualshive

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5. System Status

This section is used to troubleshoot and diagnose any problems on the 201ER.

▶

ADSL Page

a. Click the

ADSL

option in the Status menu and you will see the following screen.

b. You can see the line rate (Data Rate) on your screen after the ADSL link is established.

c. Click the

ADSL

option in the

Status

menu each time you want to see the most updated line rate or

ADSL connect status (the ADSL link must be established first).

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Summary of Contents for ADSL 201ER

Page 1: ...TM ADSL 201ER User s Manual ...

Page 2: ...ng the Hardware 3 Verifying Connections 4 Question and Answer Q A Configuration Settings 1 Configuring You PC to Access the 201ER 2 Accessing the 201ER 3 Quick Setup 4 System Configuration 5 System Status 6 System Administration Appendix Warranty Information INDUSTRY CANADA IC NOTICE Technical Support and Modem Returns 6 8 8 8 9 9 10 10 10 11 12 12 14 14 25 26 30 44 54 62 64 65 66 ...

Page 3: ...t Cleaning Unplug the 201ER from the wall outlet before cleaning Do not use liquid or aerosol cleaners Use a damp cloth for cleaning Water and Moisture Do not use the 201ER near water near a bathtub wash bowl kitchen sink laundry tub in a wet basement or near a swimming pool Power Sources The 201ER should be operated only from the type of power source indicated on the marking labels If you are not...

Page 4: ...ice personnel under the following conditions If liquid has been spilled into the product If the product has been exposed to rain or water If the product does not operate normally when following the operating instructions If the product has been dropped and damaged If the product exhibits a distinct change in performance Modem Telephone Use Avoid using a modem telephone during an electrical storm T...

Page 5: ... by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Notice Any change or modification not expressly approved by the Guarantee of the equi...

Page 6: ...you may connect to your line as determined by the REN you should contact your local telephone company to determine the maximum REN for your calling area If your telephone equipment causes harm to the telephone network the Telephone company may discontinue your service temporarily If possible they will notify you in advance You will be informed of your right to file a complaint with the FCC Your te...

Page 7: ... connections to home users small offices and telecommuters The ADSL 201ER is designed to plug and play Setup of the 201ER is as simple as connecting it to a PC that is equipped with an Ethernet adapter card and then connecting it to an ADSL outlet 2 System Requirements Does your PC have an acceptable configuration Your PC must meet the following minimum requirements OS Platform with TCP IP support...

Page 8: ...8 3 Front Panel Front Panel of the VisionNet ADSL 201ER 4 Rear Panel RESET Switch Power Switch LINE Port DC IN Port PONE Port ETHERNET Port Rear Panel of the VisionNet ADSL 201ER ...

Page 9: ... test Device failed self test DATA Green Flashing Data is transmitted to the ADSL line LINK Green Flashing Solid Trying to connect the ADSL line ADSL line has synchronized with your service provider LAN Green Flashing Solid Data is transmitted or received to the LAN side Ethernet interface is active PPP Green Solid Off PPP connection PPP disconnection Note The PPP LED will only work when PPPoE or ...

Page 10: ...l 5 Quick Start Guide 6 RJ 45 Ethernet Cable Note External in line wall mount filters and two way adaptor are sold separately If you did not a filter kit your package will not contain the items mentioned above 1 2 3 4 5 6 If you are missing any of the above items please contact the sales office where you purchased your unit or your ADSL service provider ...

Page 11: ...and the other end to the ADSL service port wall jack B Connect the RJ 45 Ethernet cable to the LAN port of the VisionNet 201ER and the other end to the PC s Ethernet port C Plug the coaxial jack from the electric power supply adapter into the VisionNet 201ER s DC IN port and the other end to the main outlet Turn on the power switch ...

Page 12: ... when you try to talk on the phone without a filter You will need to install a filter on each telephone or device that shares the DSL line to eliminate this noise phones or devices that share the same telephone number as your ADSL service Other devices where a filter should be placed include answering machines and fax machines The filters will enable both Internet access and normal phone use at th...

Page 13: ...e ON verify the settings of your PC The 201ER will automatically provide you an IP Gateway and DNS addresses To check this setting on your Windows based PC Click Start Settings Network TCP IP Properties in sequence and verify that the IP address is set to obtain an IP and DNS address Automatically and the Gateway field should be blank Q5 The PWR LED is not ON A5 Verify the power switch on the back...

Page 14: ...llowing describes how to access your 201ER by setting your PC as a DHCP client You may also access your 201ER by statically assigning an IP address to your PC If you choose this method the IP address configured in your PC must be in the same subnet as the 201ER 1 Configuring Your PC to Access the 201ER If your PC has DHCP client enabled simply power on your 201ER before starting your PC The Ethern...

Page 15: ...Win 98SE Win Me a Right click the Network Neighborhood icon and select Properties b When the Network window appears select the Configuration tab then select TCP IP NIC Network Interface Card Click the Properties button ...

Page 16: ... Properties window will appear Select the IP Address tab Select Obtain an IP address automatically then click OK d You will be asked to restart your computer to complete the settings Click Yes to restart your computer ...

Page 17: ...ighborhood icon and select Properties b The Network and Dial up Connections window appears Double click on the Local Area Connection icon for TCP IP network adapter c The Local Area Connection Status window appears Click the Properties button ...

Page 18: ...18 d The Local Area Connection Properties window appears Select Internet Protocol TCP IP then click the Properties button ...

Page 19: ...19 e The Internet Protocol TCP IP Properties window will appear Select Obtain an IP address automatically then click the OK button and complete the settings ...

Page 20: ...a Right click the Network Neighborhood icon and select Properties b The Network window appears Select the Protocols tab scroll down the network protocols window and select TCP IP Protocol Click the Properties button ...

Page 21: ...21 c The Microsoft TCP IP Properties window appears Select the IP Address tab then choose the Obtain an IP address from a DHCP server option Click the OK button and complete the settings ...

Page 22: ...rt menu on the tool bar select Control Panel then double click on the Network Connections icon b The Network Connections window appears Right click on the Local Area Connection for TCP IP network adapter and select Properties ...

Page 23: ...23 c The Local Area Connection Properties window appears Click on Internet Protocol TCP IP then click on Properties ...

Page 24: ...24 d The Internet Protocol TCP IP Properties window will appear Select Obtain an IP address automatically then click the OK button and complete the settings ...

Page 25: ...ou choose to login as an Administrator you have full access to the 201ER If you cannot access the 201ER menu check the following Your PC has not received an IP address from the 201ER Your PC should have received a 10 0 0 X address Try to release and renew your IP address on your PC You have not received an IP address from the 201ER If you are using WIN95 98 click on Start Run and type winipcfg and...

Page 26: ...your ISP s required configuration If this information was not provided please contact your ISP Some DSL service providers may require different settings from the default configuration Please contact your service provider or network administrator if you have questions or need help a Click the Quick Start option and the following will appear ...

Page 27: ...c In the ENCAPSULATION bar use the drop down menu to select the encapsulation method see options below supplied by your ISP d When you have completed your configuration click Connect You can click Reset to bring back the last setting this function can only be used before you click Connect ...

Page 28: ... VCI provided by your ISP 2 Set the BRIDGE bar to Disabled 3 Type the IP Address Subnet Mask and WAN Gateway provided by your ISP 4 In the DNS section type the Primary DNS and Secondary DNS provided by your ISP 5 Click Connect to finish quick setup Definitions VPI The number of the Virtual Path Identifier in the VPI field VCI The number of the Virtual Circuit Identifier in the VCI field IP Address...

Page 29: ...n the Primary and Secondary fields Disable DNS Proxy The 201ER will not resolve DNS request You must enter the DNS values in your TCP IP properties in your PC Primary DNS Secondary DNS The Primary DNS and Secondary DNS are provided by your ISP In PPPoE and PPPoA the DNS addresses are usually negotiated automatically Disconnect timeout This value will disconnect your PPP session if there is no WAN ...

Page 30: ...his section describes the 201ER configuration interfaces Options to host servers and utilize gaming applications is also described below LAN Page a Click LAN option in the Configuration menu and you will see the following screen ...

Page 31: ...ss automatically After you renew your address enter your new IP address in the address field of your browser Definitions IP Address The IP address of the 201ER LAN interface is sometimes referred to as the LAN default gateway Subnet Mask The range of the Subnet mask in use for the LAN connected to the Ethernet port The default is 255 0 0 0 DHCP Server Dynamic Host Configuration Protocol DHCP is us...

Page 32: ...32 WAN Page a Click the WAN option in the Configuration menu and you will see the following screen ...

Page 33: ... 201ER provided by your ISP f Set the BRIDGE bar to Disabled Enter the IP Address Subnet Mask and WAN Gateway provided by your ISP if you choose 1483 Bridged IP LLC 1483 Bridged IP VC Mux 1483 Routed IP LLC 1483 Routed IP VC Mux or Classical IP over ATM Enter the Username and Password provided to you by your ISP if you choose PPPoA VCMux PPPoA LLC PPPoE VC Mux or PPPoE LLC g When finished click Su...

Page 34: ...e DNS addresses as part of the auto negotiation If the DNS addresses are not provided you can configure then manually This option will first look for auto discovery DNS and then at the DNS defined in the 201ER Use Auto Discovery DNS Servers Only This option will automatically discover your DNS server if provided by your ISP In most all PPP and DHCP client configurations your ISP will download the ...

Page 35: ...f authentication using PPP When you select AUTO the 201ER will automatically detect PAP CHAP or both Automatic Reconnect The auto reconnect will automatically reconnect the PPP session when it goes down If you want to reconnect your PPP session WAN Internet enable Automatic Reconnect DHCP If your ISP uses DHCP Client for dynamically assigned IP Addresses the DHCP client enable field must be checke...

Page 36: ...are ignored and received multicast RIP messages are accepted Interval Enter the timing of how many seconds you want to transmit RIP messages when you set as True The default interval is 30 seconds Handshake Protocol In the Handshake Protocol bar you can use the pull down menu to select the handshake protocol supplied by your ISP The factory default is set to Autosense G dmt first Note The chart be...

Page 37: ...ion of the session name user s IP and session name configuration NAT is only used when you have configured multiple virtual PVC s If NAPT is selected all PC s on your LAN can access the Internet simultaneously using 1 IP address The servers and workstations on your local network are not visible outside your network If Disabled is selected you must have routable IP addresses on all LAN devices Thes...

Page 38: ...llowing screen Definitions Virtual Server Virtual Server allows you to pass specific types of network traffic through the 201ER s NAPT interfaces For example you can pass selected types of network traffic such as Telnet requests or HTTP Web connections to a specific host behind the 201ER s LAN side devices ...

Page 39: ...mon applications for ease of configuration c Enter the Private Port number which is the port number you forward to the specified IP address In most cases this will be same as the Public Port d Type port identifies the protocol TCP or UDP of the virtual server application e The Host IP Address field identifies the IP address of the server where the ports will be forwarded f Click Add This Setting t...

Page 40: ... enables you to restrict or forward messages with a specified address passing through the LAN to WAN Choose Yes in Enable Bridge Filtering to enable this function c The 201ER is capable of filtering Ethernet packets based on their source destination address and protocol type To restrict certain packets complete the ID Source MAC Destination MAC and TYPE field Enable the Block button and click Add ...

Page 41: ...ost IP in the DMZ HOST IP to enable the DMZ function c If you want to enable DHCP Relay you must enter the IP address of the DHCP server in the DHCP Target IP d The IGMP Proxy capability allows users anywhere on a downstream network to join an upstream sourced multicast group Enable the IGMP Proxy if you want to use this function e When finished click Submit You can click Reset to bring back the l...

Page 42: ...equests and responses negotiated between the DHCP clients and the remote DHCP server IGMP Proxy The IGMP Proxy mechanism was added to the Unidirectional Link Routing feature to permit hosts that are not directly connected to a downstream router to be able to join a multicast group sourced from an upstream network DNS Proxy When enabled the 201ER acts as a DNS server for internal clients When disab...

Page 43: ...lick the Save Setting option in the Configuration menu and you will see the following screen Click Submit to write settings into the 201ER In order to save changes you must click on the Submit button which resets your modem ...

Page 44: ...e ADSL option in the Status menu and you will see the following screen b You can see the line rate Data Rate on your screen after the ADSL link is established c Click the ADSL option in the Status menu each time you want to see the most updated line rate or ADSL connect status the ADSL link must be established first ...

Page 45: ...d over 100 ms is 6dB or more below the reference power Loss of Frame When the unit receives two consecutive synchronization symbols the number of tones with a mismatch between the expected and the measured bit pattern is lower than the threshold CRC Errors When a received CRC 8 code for the data stream is not identical to the corresponding generated code at a rate of at most 1 per super frame 17ms...

Page 46: ...46 WAN Page Click the WAN option in the Status menu to see the following WAN information ...

Page 47: ...tion Definitions MAC Address This is the hardware address of the LAN port on the 201ER IP Address The IP Address of the LAN port on the 201ER The default address is 10 0 0 2 Subnet Mask The range of the Subnet mask in use for the LAN connected to the Ethernet port Default is 255 0 0 0 ...

Page 48: ...48 PPP Page Click the PPP option in the Status menu to see PPP status ...

Page 49: ...49 ATM Page Click the ATM option in the Status menu to see the ATM status ...

Page 50: ...50 TCP Page Click the TCP option in the Status menu to see TCP status ...

Page 51: ...51 Ping Page Click the Ping option in the Status menu and you will see the following screen Enter the IP address in Ping IP Address which you want to ping then click Go to see the Ping Result ...

Page 52: ...n Gateway and Netmask c After the routes have been added or deleted click Submit You can click Reset to bring back the last setting this function can only be used before you click Submit Definitions Destination The packet s destination address Gateway Use the Gateway Address field to specify the IP address of the default IP gateway Netmask The range of netmask in use for the LAN connected to the E...

Page 53: ...53 Diagnostic Page Click the Diagnostic option in the Status menu to see the status of your ADSL connection The help pages will help identify any problems ...

Page 54: ... must be Enabled c If you allow the user to access the FTP server on the 201ER select Enabled in the FTP server d The Trivial File Transfer Protocol TFTP is a simple lock step file transfer protocol which allows a client to get or put a file onto a remote host If you wish to allow the user to execute soft code upgrading through TFTP on MS DOS mode select Enabled e The 201ER is set Port 80 to acces...

Page 55: ...screen b You can change the User Password or Admin Password in this page The admin password permits full read write access while the user password permits read access c When finished click Submit You can click Reset to bring back the last setting this function can only be used before you click Submit ...

Page 56: ...56 Firmware Version Page Click the Firmware Version option in the Maintenance menu to see the software version of your 201ER ...

Page 57: ...the Network Upgrade option in the Maintenance menu and you will see the following screen You can upgrade software from the Internet on this page When executed please follow the instructions in the dialog box to complete the upgrade ...

Page 58: ... 201ER software package must reside either on your hard disk or on a floppy disk and should be loaded on your PC Click the Browse button next to passive software version and locate the new software package on either your hard disk or floppy c When the correct package is selected click the Upload button At this time the software package will be transferred from your PC to the 201ER ...

Page 59: ...he System Log option in the Maintenance menu and you will see the following screen You can see the router s connected status on this page Please contact your service provider if you have any questions regarding log file messages ...

Page 60: ...u will see the following screen b You can reset the device to factory default from this page Note that all the previous settings of the 201ER will be set back to factory default so you need to re configure the 201ER c Click Reset and the 201ER will reset settings to factory default and reboot ...

Page 61: ...61 Help Page Click the Help option in the Maintenance menu and you will see the following screen If you have question or need help you may refer to the Help page ...

Page 62: ...to Host enter your domain name into Domain and enter DNS number into DNS Server Search Order box Click Add If you have more than one DNS numbers repeat this step 4 After setting all the necessary TCP IP Properties click OK 5 The Network window appears Click OK 6 The System Setting Change window appears You will be asked if you want to restart your computer Click Yes Windows 2000 1 Double click My ...

Page 63: ...TCP IP Properties click OK 5 The Network window appears Click OK and complete your configurations Windows XP 1 From the Start menu on the tool bar select Control Panel then double click on the Network Connections icon 2 The Network Connections window appears Right click on the Local Area Connection for TCP IP network adapter and select Properties 3 The Local Area Connection Properties window appea...

Page 64: ...s lost saving or any other incidental or consequential damages arising from purchase use or inability to use this product even if DQ Technology has been advised of the possibility of such damages Any defective product should be returned to your local DQ Technology dealer or distributor along with a copy of your sales slip the product serial number if applicable and a detailed description of the pr...

Page 65: ...esentative designated by the supplier Any repairs or alterations made by a user to this equipment or equipment malfunctions may give the telephone communications company cause to request the user to disconnect the equipment User should ensure for their own protection that the electrical ground connections of the power utility telephone lines and internal metallic water pipe system if present are c...

Page 66: ...ogy s technical support staff at 1 866 286 XDSL 9375 These basic steps are necessary to get you connected quickly and inexpensively If after troubleshooting your modem DQ Technology s technical support staff determines the modem is defective and cannot be made to work properly a Return Merchandise Authorization number RMA will be issued for the return of the modem AN RMA NUMBER IS REQUIRED PRIOR T...

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