Viking RDDFF236 Service Manual Download Page 1

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SMR-0023

June, 2012

This Base Manual covers general and

speciﬁc information including, but not

limited to the following models:

RDDFF236

Freestanding

French Door

Bottom-Mount

Refrigerator

Service

Manual

This manual is to be used by qualiﬁed appliance technicians only.
Viking does not assume any responsibility for property damage
or personal injury for improper service procedures done by an
unqualiﬁed person.

Preferred Service

Summary of Contents for RDDFF236

Page 1: ...owing models RDDFF236 Freestanding French Door Bottom Mount Refrigerator Service Manual This manual is to be used by quali ed appliance technicians only Viking does not assume any responsibility for p...

Page 2: ...e 23 241 Software Revision Main Control Board 23 242 Software Revision Display Board 23 Service Diagnostics and Procedures Parts Location Upper Control Board and Main Control Board 24 Parts Location S...

Page 3: ...safety messages will be preceded by a safety alert symbol and the word DANGER WARNING or CAUTION These words mean All safety messages will identify the hazard tell you how to reduce the chance of inju...

Page 4: ...A 115 volt 60 Hz 15 amp fused electrical supply is required It is required that a separate circuit serving only this appliance be provided This appliance is equipped with a power supply cord having a...

Page 5: ...K15111363 MINIMUM INSTALLATION CLEARANCE TOP 1 4 INCH ESPACE DE DEGAGEMENT REQUIS 1 4 5 00 oz R134a 142 g de R134a 115VAC 60Hz 7 10 A CODE 10 LISTED HOUSEHOLD REFRIGERATOR 1665 TYPE BMA22CF ENERGY PE...

Page 6: ...adjustment IMPORTANT Wait 24 hours for your refrigerator to cool completely before adding food If you add food before the refrigerator has cooled completely your food may spoil Temperature Control Gui...

Page 7: ...humidity control is ON Press Humidity Control again to turn OFF and save energy when the environment is less humid Sabbath Mode The Sabbath Mode is designed for those whose religious observances requi...

Page 8: ...sh leafy vegetables Ajustable Cold Zone The Adjustable Cold Zone drawer is a full width drawer with adjustable temperature control This drawer can be used for large party trays deli items beverages or...

Page 9: ...er Replacement water filters are available through your local Viking Range Dealer You may also order filters by calling 1 888 845 4641 or online at vikingrange com IMPORTANT Air trapped in the water s...

Page 10: ...ean sponge or soft cloth and a mild detergent in warm water 3 Wash stainless steel and painted metal exteriors with a clean sponge or soft cloth and a mild detergent in warm water 4 There is no need f...

Page 11: ...pad and wait three seconds 4 When entered successfully the freezer temperature screen will display PE 5 Entry is confirmed by pressing the freezer temperature down keypad The refrigerator temperature...

Page 12: ...either the refrigerator temperature up or down keypads this digit can be changed from 0 9 9 Press the freezer temperature up keypad to select the next digit Using either the refrigerator temperature u...

Page 13: ...If you attempt to enter an invalid program code the control will not save the new code but will beep The unit will NOT run with a program code of 0000 Once the program code has been saved the Programm...

Page 14: ...rs immediately after the 4 hours of compressor run time Entering Forced Defrost Mode Enter the Forced Defrost Mode by performing the following 1 Press and hold the Door Alarm keypad 2 Then press and h...

Page 15: ...orced Defrost Mode continued 5 Press the refrigerator temperature down keypad again Sh appears in right display 6 Press refrigerator temperature down keypad again to force defrost 7 Fd and Sh will fla...

Page 16: ...lease the Door Alarm keypad and wait three seconds 4 When entered successfully the freezer temperature screen will display SE 5 Entry is confirmed by pressing the refrigerator temperature up keypad Fr...

Page 17: ...e refrigerator temperature up or down keypad to toggle Compressor Condenser fan On and Off 112 Freezer Fan Press the refrigerator temperature up or down keypad to toggle Freezer Fan OFF High or Low sp...

Page 18: ...fresh food thermistor You will see the actual temperature OP for open thermistor or SH for shorted thermistor 142 Freezer Thermistor This test will check the temperature from the freezer thermistor Yo...

Page 19: ...m OP open to CL closed 152 Freezer Food Door State This test will check the freezer door switches When the door is open the display should read OP open and when the door is closed the display should r...

Page 20: ...l stop flashing 183 Keypad Operation Display shows a numeric or letter display indicating the last key pressed Note Refrigerator up and down keypads have no effect when pressed and freezer temperature...

Page 21: ...inimum time between defrosts ON position 203 Show Temperature Set Points Press the refrigerator temperature up or down keypad to change from showing actual temperature OFF to show temperature set poin...

Page 22: ...p to 6 F Note Temperature will read in fahrenheit regardless of what current temperature scale is being used 221 Reset Default Settings CAUTION this will reset all adjustments made prior to this test...

Page 23: ...as reset 241 Software Revision Main Control Board The display shows the software revision of the main control board 242 Software Revision Display Board The display shows the software revision of the d...

Page 24: ...vice Service Diagnostics and Procedures Parts Location Upper Control Board and Main Control Board P10 Connector P4 Connector P3 Connector P5 Connector P1 Connector P8 Connector P7 Connector P6 Connect...

Page 25: ...25 2012 Viking Preferred Service Service Diagnostics and Procedures Parts Location Secondary Control Board P1 Connector P2 Connector...

Page 26: ...Thermostat closed 55 8K Ice Maker P1 1 Red P1 2 White 100M Water Dispenser Switch P6 3 Yellow P6 8 Yellow 20K Normally Closed Motorized Damper P5 5 Blue Red P1 2 White Fresh Food Thermistor P6 6 White...

Page 27: ...ter White Blue P6 3 Dispenser Yellow P6 1 Thermister Ground White Orange Pin Number Description Wire Color P1 4 Compressor Blue P1 3 Neutral White P1 1 L1 Red P4 8 L1 Red White P4 6 Dispenser Valve Ye...

Page 28: ...gnostics and Procedures Pin Number Description Wire Color P1 4 L1 Red P1 3 Neutral White P2 2 Dig Ground White P1 1 L1 Red P2 1 14VDC Red Black P2 2 Dig Ground Black Green P1 4 P1 3 P1 2 P1 1 P2 1 P2...

Page 29: ...rred Service Service Diagnostics and Procedures Parts Location Refrigerator Light Switch Fresh Food Themistor Water Filter Water Dispenser Water Tank Control Panel Meat Vegetable Temperature Control L...

Page 30: ...e refrigerator compartment To access the light bulb 1 Open fresh food door loosen mounting screw and slide cover to rear to release holding tabs 2 Replace light bulb 3 Reverse procedure to reinstall c...

Page 31: ...t wiring ribbon and press tabs to release control board from housing 6 Replace or repair as necessary 7 Reverse procedure to reinstall WARNING To avoid risk of electrical shock personal injury or deat...

Page 32: ...e vegetable meat drawer To access vegetable meat temperature control 1 Open doors and remove shelves and drawers 2 Lift up on right tray guide to disengage from inner wall 3 Rotate right tray guide to...

Page 33: ...door and remove shelves and drawers 2 Remove 1 4 screws securing water tank 3 Disconnect tank and water lines 4 Remove water tank 5 Reverse procedure to reinstall WARNING To avoid risk of electrical...

Page 34: ...ase switch from side panel Disconnect wiring 4 Replace or repair as necessary 5 Reverse procedure to reinstall Water Dispenser Water Line Tabs Screwdriver Blade WARNING To avoid risk of electrical sho...

Page 35: ...w rate of 0 78GPM and a maximum pressure of 120 PSI To access the water filter 1 Open door s depress filter cover release and lower filter cover 2 Remove filter by turning counterclockwise WARNING To...

Page 36: ...36 2012 Viking Preferred Service Ice Maker Water Dispenser Filter Water Tank Water Valve Water Line Inlet Water Flow Service Diagnostics and Procedures Disassembly...

Page 37: ...37 2012 Viking Preferred Service Service Diagnostics and Procedures Disassembly Parts Location Freezer Rear Panel Evaporator Fan Light Switch Freezer Thermistor Light Assembly Ice Maker...

Page 38: ...r drawer switch 1 Open drawer 2 Use a flat blade to depress light switch securing tab 3 Pull switch into freezer compartment and disconnect wiring harness 4 Repair or replace switch 5 Reverse procedur...

Page 39: ...vicing reconnect power using power switch Service Diagnostics and Procedures Disassembly Freezer Light Housing continued 3 Lower light housing disconnect wiring harness remove wiring connections and p...

Page 40: ...servicing reconnect power using power switch Service Diagnostics and Procedures Disassembly Freezer Drawer Bins Baskets Glides and Glide Adapters continued 3 Grasp center bracket on lower bin and lif...

Page 41: ...per bracket 10 Extend left upper glide Remove securing screws to remove glide 11 Extend right upper glide Remove securing screws to remove glide WARNING To avoid risk of electrical shock personal inju...

Page 42: ...ker Colder freezer settings and free air space around the ice maker to let air circulate will help make ice faster After the ice forms the ice maker continues to wait until it reaches 15 F before it s...

Page 43: ...ith approximately 4 ounces of water and the freezing cycle is ready to begin again 1 To access the ice maker open the freezer door remove bottom cover and the ice maker is accessible 2 To access modul...

Page 44: ...m the wall socket to the door switch and to the connector Repair circuit and connections or replace door switch as needed If the ejector begins to rotate very slowly there is power With power present...

Page 45: ...e is not above 120 psi Water fill can be increased by turning the adjustment screw counterclockwise and decreased by turning the screw clockwise One half turn will adjust the fill by approximately two...

Page 46: ...ee Evaporator Cover section page 47 5 Disconnect wiring 6 Repair or replace thermistor 7 Reverse procedure to reinstall WARNING To avoid risk of electrical shock personal injury or death disconnect el...

Page 47: ...ocedure to reinstall Evaporator Fan The unit uses a fan motor to pull air over the evaporator coil and circulate it throughout the unit Evaporator Fan access 1 Remove freezer drawer baskets and glide...

Page 48: ...ets Bins Glides and Glide Adapters section pages 39 42 2 Remove thermistor cover see Freezer Thermistor section page 46 3 Remove evaporator cover see Evaporator Cover section page 47 4 Remove securing...

Page 49: ...o the heater is broken To access defrost thermostat 1 Remove freezer drawer baskets and glide adapters see Freezer Drawer Baskets Bins Glides and Glide Adapters section pages 39 42 2 Remove evaporator...

Page 50: ...50 2012 Viking Preferred Service Service Diagnostics and Procedures Disassembly Parts Location Rear Main Control Board Second Control Board Condenser Fan Overload Relay Water Valve...

Page 51: ...ct wiring Press tab to release main or secondary control board 4 Repair or replace control boards 5 Reverse procedure to reinstall WARNING To avoid risk of electrical shock personal injury or death di...

Page 52: ...removal of heat from the condenser coil It is also used to protect the compressor from overheating 1 Slide unit out of service Remove securing screws and lower rear cover see Overload Relay section a...

Page 53: ...sconnect water valve electrical connections 3 Repair or replace water valve 4 Reverse procedure to reinstall Dual Tube Sweep Connector Screw Service Diagnostics and Procedures Disassembly WARNING To a...

Page 54: ...ssible short open condition Verify operation and ohm heater Verify closure replace if needed Unit running and no lights Sabbath Mode Open circuit Take out of Sabbath Mode Replace control board Replace...

Page 55: ...overflows mold Ice maker fill setting Water pressure Water valve Ice maker Unit or ice maker not level Adjust water fill screw at ice maker Reduce water pressure Replace water valve Replace ice maker...

Page 56: ...er thermostat Level ice maker or unit Remove obstructions in fill tub end Remove obstructions in fill tube Replace filter Ice build up on ejector blades Hollow cubes Ice maker froze up Fill level See...

Page 57: ...57 2012 Viking Preferred Service Wiring and Schematics Full Schematic...

Page 58: ...58 Wiring and Schematics 2012 Viking Preferred Service Wiring Diagram...

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