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Before requesting service, please check the following points.
If the problem persists, contact your local dealer or vendor.
Problem
Cause
Remedy
A different input is selected.
Using the On-Screen Display controls,
check the input selection.
Loose VGA cable
Open the connector panel cover and
check the VGA cable connection.
No picture
(Power indicator is lit)
Computer standby mode
Go to control panel in Windows and
check the power savings
configuration.
No picture
(Power indicator is not lit)
Loose power cord
Check the power cord connection to
the power outlet.
Open the connector panel cover and
check the power cord connection.
Colors do not display properly.
Loose VGA cable
Open the connector panel cover and
check the VGA cable connection.
Screen saver activation
Go to control panel in Windows and
check the screen saver configuration.
Display power or screen turns off after
a short time.
Computer standby mode
Go to control panel in Windows and
check the power savings
configuration.
Horizontal lines of static disturb the
picture.
The internal temperature of the display
is getting high.
Turn off the power and make sure the
air vents are not blocked, that there is
ample space for air to flow around the
display, and that the ventilation in the
room is working properly. When the
internal temperature returns to
normal, the display will operate
properly again.
Something is blocking the remote
control signal detector on the display.
Make sure no object is blocking the
remote control receiver located in the
front of the display.
Remote control does not work
The batteries in the remote control are
drained.
Replace the batteries in the remote
control.
