Vertical TeleVantage 7.5, Install Manual

Page: 132 / 180

B-6 I
NSTALLING
I
NTEL
T
ELEPHONY
C
OMPONENTS
By default, D-Channel Trace creates enough trace files for the number of hours specified
in the
DTraceMinLogHours
setting. To change the maximum number of files saved (up
to 999), edit the following Windows registry setting:
HKLM\Software\Artisoft\TeleVantage\Server\Settings\DTraceMaxFiles
Q
Creates 250 KB log files.
D-Channel Trace monitors file size every 5 minutes. When
you use the default, if file size exceeds 250 KB, tracing restarts in a new file. To change
the default, edit the following Windows registry setting:
HKLM\Software\Artisoft\TeleVantage\Server\Settings\DTraceFileSize
D-Channel Trace (
TVDTrace.exe
) is installed automatically in the TeleVantage Server
directory. The default location is
C:\Program Files\TeleVantage Server
. You can run it from
there, or copy it to another location.
Determining Intel Dialogic board number
When you run D-Channel Trace, you specify the board that you want to trace. To identify the
Intel Dialogic board number:
1. Open
tvstart.txt
, located in the same directory as TeleVantage Server logs. The default
location is:
C:\Program Files\TeleVantage Server\Logs
2. Search for the last instance of the text “Board Table”. This corresponds to the
information logged the last time that the TeleVantage Server started.
3.
Search for the text “Trunklist”. Following this is a series of entries for each trunk in
the system. Locate the entries containing
ISDN PRI
. There is an entry for each trunk
on the board.
The following example shows the first trunk on the first ISDN board in the system. In
this example, “
dtiB1T1
”identifies both the board (
dtiB1
) and the trunk (
T1
).
-17 1 74 dtiB1T1 108 ISDN PRI DTIBoard1
You only need to specify the board number, not the trunk number, when you run
D-Channel Trace.
To run D-Channel Trace
You do not need to stop the TeleVantage Server before running D-Channel Trace.
1. Start the Intel Dialogic Drivers if they are not already running. See Appendix D,
“Using the Intel Dialogic Configuration Manager”
2. On the TeleVantage Server, open a command prompt window, and then change to the
directory where
tvdtrace.exe
was copied.