Varian 4000 GCMS, Installation Procedures Manual

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03-914998-55:6
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5.4 Customer Familiarization
An important part of each installation is familiarizing the user with the following
items:
•
Software features including: Diagnostics, Manual Control, Auto Tune,
Acquisition, and MS Data Review with library searching. Emphasize that
there are critical (affecting system performance) and non-critical fault
messages.
•
Library searching using the PurgeB standard (00-996882-03) The
column test mix is NOT recommended for demonstrating library
searching.
•
Hardware features with emphasis on user accessible items.
•
Daily and routine maintenance including: Manual Control, the
Maintenance section of the Hardware Manual (03-914998-00), and parts
ordering.
•
Troubleshooting including: Manual Control, Diagnostics, the
Troubleshooting section of the Hardware Manual, and calling Technical
Support.
•
Warranty issues such as the system includes a 1 year warranty and
extended contract coverage is available.
•
Safety issues including proper venting of the roughing pump fumes,
discussion of heated zones, and Varian’s policy of not allowing
customers to perform maintenance that exposes them to high voltage
areas of the system.
Customer familiarization at installation should be done throughout the installation
visit as opportunities arise. This installation task is only meant to familiarize the
customer with the basic features of the system. If more thorough training is
required the customer should be advised to contact a sales representative to
purchase one of Varian’s training offerings.