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Warranty
Vapotherm expressly warrants, for a period of one (1) year from the date of purchase by the
initial purchaser of the Product (“Customer”) that the Product shall meet the specifications set
forth in the applicable official instructions for use provided with each Product (the “Instructions”).
The sole remedy for this warranty is that Vapotherm shall repair or, at its option, replace any
part or all of any Product that is defective at no cost to the Customer. Vapotherm shall pay any
shipping charges required in repairing or replacing any part or all of a Product provided that such
Product is shipped within three (3) months of the date of purchase by the Customer. Thereafter,
shipping charges shall be paid by the Customer. This warranty does not apply to any patient
circuit or hoses supplied with the Product nor does the warranty cover abuse or misuse of the
Product, or damage due to unauthorized servicing. To maintain this warranty, repair may only
be performed by Vapotherm or a Vapotherm authorized service center. Labor for repairs will not
be covered. The warranty set forth in this shall become null and void if the Product is opened,
otherwise tampered with, or if repairs are attempted by anyone other than Vapotherm or a
Vapotherm certified service center, or if the Product is operated by anyone other than trained and
duly qualified medical personnel.
EXCEPT AS EXPRESSLY SET FORTH IN SECTION [4.1], VAPOTHERM MAKES NO
WARRANTY, EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, WITH RESPECT TO
THE PRODUCTS OR ANY OTHER ITEMS PROVIDED BY VAPOTHERM OR OTHERWISE
IN CONNECTION WITH THIS AGREEMENT, AND HEREBY EXPRESSLY DISCLAIMS ANY
OTHER FORM OF WARRANTY, INCLUDING, WITHOUT LIMITATION, ANY WARRANTY
OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. THIS STATED
WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES PROVIDED BY
LAW.
For further information contact:
Vapotherm Inc.
22 Industrial Drive
Exeter, NH 03833
USA
Phone: 603-658-0011
Fax: 603-658-0181
www.vtherm.com
May be patented
www.vtherm.com/patents
Technical Support Line
Domestic: 855-557-8276
International: 603-658-5121
[email protected]
RMS – UK Limited
28 Trinity Road
Nailsea, North Somerset BS48 4NU
United Kingdom
Phone: +44-1275-85-88-91
Fax: +44-1275-85-88-91