Valley-Dynamo Jet-Pong Coin JP100, User Manual

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Jet-Pong Coin JP100 User’s Manual
Preface
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Section 1 - Warranty
Valley-Dynamo warrants its new products to be free from defects resulting from faulty manufacture or
faulty components under the following terms and conditions:
WARRANTY PERIOD
One year on Jet-Pong tables. 90 days on Replacement Parts.
WARRANTY SERVICE
Valley-Dynamo will, at its sole option, repair, upgrade or replace this product in the event of any defect in
materials or workmanship during the warranty period. This shall be Valley-Dynamo's sole obligation, and the
customer's sole remedy, for any warranty claim.
Valley-Dynamo will request that you provide the complete Model Number & Serial Number of the unit (not just the
last 5 digits), or other proof of purchase such as an invoice or receipt.
OPERATORS AND END USERS
– While our Tech Support staff is available to assist with diagnosis and
troubleshooting, contact your Distributor for Warranty Service on your equipment.
DEALERS AND DISTRIBUTORS
– To obtain replacement and an RMA number, contact Valley-Dynamo
referencing the Model number and Serial number of the unit and the nature of the problem. Valley-Dynamo will,
at its discretion, send replacement parts and/or issue an RMA for the return of failed parts. To avoid billing issues,
request an RMA when the failed part is present or readily available. Credit will be issued only upon receipt and
inspection of the RMA. Valley-Dynamo may send replacement parts or issue an account credit. NO REFUNDS.
Valley-Dynamo reserves the right to cancel outstanding RMAs 30 days after issue. Items returned without an
RMA will not be inspected or credited and may be refused or returned at Customer Expense.
REPLACEMENT PARTS COVERAGE
– Valley-Dynamo warrants replacement parts for 90 days from the date of
purchase. To obtain a replacement and an RMA number, contact Valley-Dynamo referencing the nature of the
problem and provide proof of purchase. Valley-Dynamo will, at its discretion, send replacement parts and/or issue
an RMA for the return of failed parts. To avoid billing issues, request an RMA when the failed part is present or
readily available. Upon receipt and inspection of the RMA, Valley-Dynamo may send replacement parts or issue
an account credit. NO REFUNDS. Valley-Dynamo reserves the right to cancel outstanding RMAs 30 days after
issue. Items returned without an RMA will not be inspected or credited and may be refused or returned at the
Customer
’s Expense.
SCOPE OF COVERAGE
Note that our warranty is not an unconditional guarantee for the duration. Valley-Dynamo products are made to
our exacting standards and known for their durability, but are not indestructible and may require periodic
maintenance in order to function properly.