9 Trouble-shooting
9.2
Unsatisfactory results
Problem
Possible cause
Solution
The coffee is not hot.
▪
The cups were not
preheated.
▸ Enable the user setting «Cup
warmer» (see page 27).
▸ Place the cups on the heat-
able coffee cup tray.
Or:
▸ Rinse the cups with hot water
(see page 24).
▪
The infuser has
cooled down be-
cause over 3 minutes
have elapsed since
the last drink was
made.
▸ Start rinsing (see page 28).
–
The infuser gets hot during
rinsing.
▪
A low coffee temper-
ature is set.
▸ Set a hotter coffee temperat-
ure (see page 29).
The coffee is too weak or
not creamy enough.
▪
The coffee is ground
too coarsely.
▸ During the preparation of the
coffee, turn the adjusting
knob for the coffee mill anti-
clockwise one position (to-
wards «1») (see page 15).
▪
The coffee is unsuit-
able.
▸ Use coffee for espresso ma-
chines.
The coffee is delivered a
drop at a time or too
slowly.
▪
The coffee is ground
too coarsely.
▸ During the preparation of the
coffee, turn the adjusting
knob for the coffee mill clock-
wise one position (towards
«7») (see page 15).
The coffee is only coming
out of one of the holes in
the coffee spouts or is not
coming out at all.
▪
The holes in the cof-
fee spouts are
blocked.
▸ Clean the holes in the coffee
spouts (see page 33).
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