V-ZUG CCSXSL60c Operating Instructions Manual Download Page 41

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9 Trouble-shooting

Trouble-shooting

This section lists faults that can be solved simply by following the instructions given. If
another fault is displayed or the fault cannot be remedied, please call Customer Ser-
vices.

9.1

Displayed messages

Displayed message

Possible cause

Solution

Fill tank with fresh water

▪

Insufficient water in
the water tank.

▸ Fill the water tank with water

and push back in until it
clicks into place.

Insert water tank

▪

The water tank is not
installed correctly.

▸ Push the water tank back in

until it clicks into place.

Empty grounds container

▪

The grounds con-
tainer is full.

▸ Empty and clean the grounds

container and drip tray (see
page 32).

▸ Put back the grounds con-

tainer and drip tray.

Insert grounds container
and drip tray

▪

The grounds con-
tainer has not been
put back.

▸ Remove the drip tray.
▸ Put back the grounds con-

tainer and drip tray.

Summary of Contents for CCSXSL60c

Page 1: ...Operating instructions SUPREMO XSL Automatic built in coffee machine ...

Page 2: ...ata correspond to the technical standard of the appliance at the time these operating instructions went to press The right to make technical modifications for the purpose of the further development of the appliance is reserved Validity The product family model number corresponds to the first alphanumerics on the identi fication plate These operating instructions apply to Type Product family Size s...

Page 3: ...inks with milk 23 5 5 Customising the aroma and quantity 24 5 6 Hot water delivery 24 5 7 Milk froth steam delivery 25 6 Favourites 26 6 1 Defining profile 26 6 2 Customising drinks settings 26 6 3 Cancelling changes to settings 27 7 User settings 27 7 1 Overview of user settings 27 7 2 Customising user settings 27 7 3 Rinsing 28 7 4 Descaling 28 7 5 Water softener filter 28 7 6 Drinks settings 28...

Page 4: ...ion nozzle 38 8 14 Descaling 38 9 Trouble shooting 41 9 1 Displayed messages 41 9 2 Unsatisfactory results 46 9 3 Other possible problems 47 10 Accessories 48 11 Technical data 48 12 Disposal 49 13 Notes 50 14 Service Support 51 ...

Page 5: ...ective gloves This appliance conforms to EC Reg ulation 1935 2004 on materials and articles intended to come into contact with food Indicates step by step instructions Describes how the appliance reacts to the steps taken Indicates a list 1 2 General safety precautions Read the Operating Instruc tions before using the appli ance for the first time Keep these Operating Instruc tions carefully The m...

Page 6: ...ls motels and other resid ential type environments bed and breakfast type environ ments If the plug or power cable is damaged it must be replaced by customer services only to avoid all risk Appliances with removable cord avoid splashes of water on the power cord connector or socket at the back of the appliance WARNING Models with glass surfaces do not use the ap pliance if the surface is cracked F...

Page 7: ...9 unplug from the mains socket and contact Customer Services Caution Keep all packaging plastic bags poly styrene foam away from children Choking hazard The appliance may contain small parts Certain small parts may need to be removed for cleaning or servicing It is prudent to keep small parts away from children Danger of burns This appliance produces hot water and steam may form while it is in ope...

Page 8: ...ance with legislation in force in the country of installation see page 8 The packing elements plastic bags polystyrene foam etc should be kept out of reach of children see page 49 Never install the appliance in rooms where the temperature may drop to 0 C or lower Customise the water hardness as soon as possible follow ing the instructions in the Water hard ness section see page 29 Connecting the a...

Page 9: ...1 Safety warnings 9 Kitchen furniture in direct contact with the appliance must be heat resistant 65 C min ...

Page 10: ...ly until the user setting ap pears in the display Set the language Slide the appliance in 2 2 Filling the water circuit with water Danger of burns Do not leave the appliance unattended while hot water is being delivered When the corresponding message appears in the dis play Fill the water tank and then place it back in the appliance see page 14 When the corresponding message appears in the dis pla...

Page 11: ...8 2 4 Setting the water hardness Set the water hardness to ensure optimized descaling see page 29 3 Appliance description 3 1 Construction With the service door closed I 0 1 2 3 4 5 7 6 8 I 0 9 10 12 11 13 14 15 16 1 Service door 9 Main switch 2 ON OFF button 10 Connection nozzle 3 Interior illumination 11 Cup illumination 4 Display 12 Coffee spout 5 Coffee mill 13 IEC plug 6 Beans container 14 Ma...

Page 12: ... Tray for milk jug 4 Water tank 9 Tray for hot water steam spout 5 Lid for water tank 10 Infuser assembly 3 2 Operating and display elements Aroma 13 51 Quantity Profile 1 Hot water Espresso Coffee Cappuccino 2 1 1 Display 2 Beverage selection Buttons Displays Coffee aroma Coffee aroma Coffee quantity Coffee quantity Favourites User settings Profile 12 ...

Page 13: ...sting knob positions Insert adjusting knob No milk froth A little milk froth A lot of milk froth Clean milk spout and milk frother lid 3 4 Hot water steam spout 1 2 3 4 1 Release button 2 Connection with revolving head 3 Nozzle 4 Delivery spout 3 5 Accessories 1 2 3 4 5 CaCO 3 CaCO 3 1 Water hardness test strips 2 Measure 3 Descaler 4 Cover for connection nozzle 5 Cleaning brush 13 ...

Page 14: ... display Rinsing un derway Hot water from spouts hot water comes out of the coffee spout 1 When rinsing is completed the main menu appears in the display the appliance is ready for use 4 2 Filling the water tank Hold the coffee spout 1 with one hand and pull it for ward The service door 2 opens Remove the water tank 3 Remove the lid and fill the water tank 3 to the MAX level with fresh water Put t...

Page 15: ... be turned when the coffee mill is in operation The appliance must remain pulled out for this Open the lid 1 of the beans container Make the desired coffee drink see page 20 While the coffee mill 2 is in operation turn the adjust ing knob for the coffee mill one position to the left or right Make at least 2 the desired coffee drink using the new coffee mill setting The effect of the new coffee mil...

Page 16: ... 4 Make a drink with milk see page 23 7 8 4 4 6 Water softener filter Not included in the scope of delivery If you would like to fit your appliance with a water softener filter you can obtain one from a specialist retailer Installing the water softener filter If the appliance is used regularly the service life of the water softener filter is 2 months If the appliance is left unused the water softe...

Page 17: ... water softener filter 3 1 Touch When the corresponding message appears in the dis play Immerse the water softener filter 1 in the water tank 4 so that the air bubbles can escape 4 1 Enabling the water softener filter Touch When the corresponding message appears in the dis play Insert the water softener filter 1 into its housing in the water tank 4 and push it down to the bottom 4 1 Touch When the...

Page 18: ...to replace the water softener filter later The symbol appears in the display and does not go out again until the water softener filter has been replaced Or Touch to replace the water softener filter immediately We recommend replacing the water softener filter as soon as the message ap pears Remove the water tank 1 Take off the lid and remove the exhausted water softener filter 2 Unpack the new wat...

Page 19: ...tener filter touch In the display appears Filter removed Touch The start screen appears in the display 1 2 4 7 Switching the appliance off Danger of burns Hot water comes out of the coffee spout during rinsing Press the ON OFF button In the display appears Turning off underway Please wait The appliance performs a rinse cycle Hot water comes out of the coffee spout 1 1 When rinsing is completed the...

Page 20: ...er variation of the espresso Doppio Larger than a double espresso Made with an extra quant ity of coffee powder and a deep pre infusion Very rich roasted aroma Long Lighter and thinner crema than with an espresso Made with a low brewing pressure Aromatic taste similar to fil ter coffee Americano Espresso diluted with hot water Balanced light taste Espresso macchiato Single espresso shot with a lar...

Page 21: ... drink ap pears in the display Touch the desired drink The drink is made as defined in favourites see page 26 A bar in the display gradually fills in as preparation progresses Making 2 coffee drinks When at the start of preparation the symbol appears it is possible to make 2 coffee drinks Place a second cup under coffee spout 1 Touch ð Double the quantity of coffee drink is delivered To end drink ...

Page 22: ... Clean the funnel 3 see page 34 Place a maximum of one level measure of ground coffee in the funnel 3 Close the lid 2 of the beans container Touch repeatedly until appears in the display Touch or repeatedly until the desired drink ap pears in the display Touch the desired drink The drink is made as defined in favourites see page 26 A bar in the display gradually fills in as preparation progresses ...

Page 23: ...defined in favourites see page 26 A bar in the display gradually fills in as preparation progresses To end drink delivery before time touch To increase the size of the drink as it is being de livered touch When the message Turn adjusting knob to ap pears in the display Touch to make more drinks with milk Or Place a cup under milk spout 3 Follow the instructions in the Cleaning the internal tubes s...

Page 24: ...s in the display Touch the desired drink The drink is delivered A bar in the display gradually fills in as preparation progresses 5 6 Hot water delivery Danger of burns Do not leave the appliance unattended while hot water is being delivered If the appliance is switched off Switch the appliance on see page 14 Slide the hot water steam spout 1 on the connection nozzle 2 Place a large cup or jug as ...

Page 25: ...lume Place the jug under the hot water steam spout 1 Immerse the hot water steam spout 1 in the liquid Touch or repeatedly until Steam appears in the display Touch Steam Steam comes out of the hot water steam spout 1 A bar in the display gradually fills in as preparation progresses When the desired temperature or level of froth is reached touch Clean the hot water steam spout 1 after use see page ...

Page 26: ...atedly until the desired coffee aroma appears in the display Touch to confirm the selected coffee aroma For drinks with milk Turn the adjusting knob to the recommended position for the milk froth quantity For all drinks Adjust the quantity of milk coffee or hot water The particular liquid is delivered The quantity of liquid appears in the display in the form of a vertical bar which gradually fills...

Page 27: ...iew of user settings Rinsing Automatic shut off Acoustic signal Descaling Cup warmer Cup illumination Water softener filter Energy saving mode Background Drinks settings Coffee temperature Demo mode Time Water hardness Factory settings Auto start Language Statistics 7 2 Customising user settings Touch The user settings menu appears in the display Touch or repeatedly until the desired user setting ...

Page 28: ... the display The user profiles menu appears in the display Touch or repeatedly until the desired profile appears in the display Select the desired profile e g profile 2 Touch in the display Touch or repeatedly until the user setting Drinks settings appears in the dis play Touch The espresso drinks settings appear Touch repeatedly until the drink to be reset is displayed To cancel touch To reset th...

Page 29: ... using a water softening appliance and medium water hardness by changing the user settings to the relevant range of water hardness There are 4 setting ranges for the water hardness The number of red squares that form on the test strip indicates the water hardness and corresponds to the level to be set for the appliance The higher the number of red squares the harder the water The default setting f...

Page 30: ...e drink or hot milk is delivered and whenever a rinse cycle is running This user setting is dis abled by default 7 17 Background The background for the start screen can be defined using this user setting The following backgrounds can be selected Midnight black default setting Stoney blue Roasted beans Coffea fruits 7 18 Demo mode In the demo mode the benefits that the appliance offers appear on th...

Page 31: ...g intervals Appliance part Cleaning interval Internal circuit If not used for more than 3 days Grounds container When prompted When necessary Whenever the drip tray is cleaned Drip tray When prompted When necessary Coffee spout 1 per week Cleaning the exterior When necessary 1 per week Cleaning the inside of the appliance 1 per week Water tank 1 per month Whenever the water softener filter is repl...

Page 32: ...ance is not used for more than 3 days at least 2 rinse cycles must be performed before it is used again 8 3 Cleaning the grounds container Danger of clogging up When the following appears in the display Empty grounds container it indicates that the grounds container must be emptied and cleaned Otherwise the next time a coffee is made the grounds container may become overfull and clog up the ap pli...

Page 33: ...asher Remove clean and put back the drip tray as de scribed in the Cleaning the grounds container see page 32 section 8 5 Cleaning the coffee spout Clean the coffee spout 1 with a cloth dampened with water Remove any coffee deposits from the holes in the coffee spouts with a toothpick 1 8 6 Cleaning the exterior Remove any soiling or excess cleaning solution im mediately Clean the surfaces with a ...

Page 34: ...m the inside of the appli ance using a vacuum cleaner Put the drip tray 2 back in the appliance Close the service door 1 1 2 8 8 Cleaning the water tank Open the service door 1 Remove the water tank 2 Remove the water softener filter if present and rinse under running water Clean the water tank 2 with a cloth dampened with water and a little washing up liquid and then rinse with water Insert the w...

Page 35: ...ess the coloured release buttons 3 inwards and simultaneously remove the infuser 4 1 2 4 3 Cleaning the infuser Incorrect handling can result in damage to the appliance Do not clean the infuser with detergent as it will dissolve the lubricant on the inside of the piston Do not clean the infuser in the dishwasher Place the infuser in a receptacle filled with water for 5 minutes Rinse the infuser wi...

Page 36: ...rts of the milk frother out of the reach of children Cleaning the internal tubes Danger of burns Hot water and steam come out of the milk spout Be careful to avoid any splashes Place a cup under milk spout 1 Turn the adjusting knob 2 to position The internal tubes are cleaned In the display appears Cleaning milk frother un derway Place a receptacle under milk spout A bar in the display gradually f...

Page 37: ...ermal casing 3 with a soft cloth only Clean the other parts of the milk frother in the dish washer or with hot water and a mild detergent Make sure there are no milk residues stuck to the milk spout 4 or milk tube 5 Remove any milk residues from the groove of the ad justing knob 6 with a toothpick Clean the adjusting knob seat 7 and the milk frother connector hole 8 Insert the adjusting knob 6 in ...

Page 38: ...ed depending on the hardness of the local water supply i e the limescale content of the water limescale is deposited in the boiler A system in the appliance automatically detects when descaling is necessary and indicates this whenever the appliance is switched on with the following message Descaling necessary Press to start 45 mins We recommend descaling the appliance whenever the message appears ...

Page 39: ...esponding message appears in the dis play Add the quantity of descaler supplied to the wa ter tank 2 and then top up with water to level B Touch 2 CaCO 3 A B When the corresponding message appears in the dis play Remove empty and put back the drip tray 3 and grounds container 4 Touch 1 3 4 When the corresponding message appears in the dis play Place an empty 2 litre receptacle under the hot water ...

Page 40: ...he water softener filter in its housing When the corresponding message appears in the dis play Empty the rinsing solution out of the 2 litre re ceptacle and repeat the rinse cycle If the water tank has not been filled to the MAX level the appliance requests a third rinse cycle This ensures that the descaler solution is completely eliminated from the appliance s internal circuits Completing descali...

Page 41: ...er in the water tank Fill the water tank with water and push back in until it clicks into place Insert water tank The water tank is not installed correctly Push the water tank back in until it clicks into place Empty grounds container The grounds con tainer is full Empty and clean the grounds container and drip tray see page 32 Put back the grounds con tainer and drip tray Insert grounds container...

Page 42: ...ontainer The beans container is empty Fill the beans container see page 15 Ground too fine Set mill 1 level higher while in oper ation The grinding is set too fine The coffee is de livered a drop at a time too slowly or not at all During the preparation of the coffee turn the adjusting knob for the coffee mill clock wise one position at a time towards 7 until the coffee is delivered satisfactorily...

Page 43: ...nnel Open the lid of the beans container Reduce the quantity of ground coffee in the funnel see page 22 Insert water tank The hot water steam spout has not been pushed on the con nection nozzle cor rectly Slide the hot water steam spout on the connection nozzle see page 24 Insert milk frother The milk frother is not inserted correctly Slide the milk frother on the connection nozzle and push down a...

Page 44: ... of the milk frother starts To make coffee with milk turn the adjusting knob of the milk frother to the or pos ition see page 23 Turn adjusting knob to to start cleaning Milk has been de livered the milk tube must be cleaned Turn the adjusting knob to The cleaning of the milk frother starts Turn adjusting knob to a milk position The adjusting knob of the milk frother was in the position when the m...

Page 45: ...ftener filter The appliance is scaled up Descale the appliance see page 38 The water softener fil ter is exhausted Replace see page 18 or re move see page 19 the wa ter softener filter The milk tube and milk spout of the milk frother are clogged or dirty Turn the adjusting knob of the milk frother to position The auto start user setting is enabled To disable auto start follow the instructions in t...

Page 46: ...see page 29 The coffee is too weak or not creamy enough The coffee is ground too coarsely During the preparation of the coffee turn the adjusting knob for the coffee mill anti clockwise one position to wards 1 see page 15 The coffee is unsuit able Use coffee for espresso ma chines The coffee is delivered a drop at a time or too slowly The coffee is ground too coarsely During the preparation of the...

Page 47: ...age 38 The milk does not come out of the milk spout The lid of the milk frother is dirty Clean the lid of the milk frother see page 36 The milk tube has not or not correctly been inserted Insert the milk tube in the milk frother lid see page 13 9 3 Other possible problems Problem Possible cause Solution The appliance does not come on The plug of the mains cable is not plugged into the mains socket...

Page 48: ...it this empty the drip tray 10 Accessories Milk frother Hot water steam spout Water hardness test strips Measure CaCO3 CaCO3 Descaler Cover for connection nozzle Cleaning brush 11 Technical data Type of appliance Automatic built in coffee machine Model designation CCSXSL Voltage V 220 240 Frequency Hz 50 60 Current A Max 10 Power consumption W 1 350 Pressure MPa 1 5 15 bar Capacity of water tank l...

Page 49: ...be carried out by a qualified electrician Then cut the mains cable off flush with the appliance 12 3 Disposal The crossed out wheeled bin symbol requires the separate collection of waste electrical and electronic equipment WEEE Such equipment can contain hazardous environmentally harmful materials These appliances are to be handed over to a designated collection point for the recyc ling of electri...

Page 50: ...50 13 Notes ...

Page 51: ...r SN and appliance designation to register your appliance You will find them on the identification plate of your appliance My appliance information SN __________________________ Appliance __________________________________ Please have this appliance information to hand when contacting V ZUG Thank you The rating plate is located on the left hand side of the appliance Your repair order Call the free...

Page 52: ...V ZUG Ltd Industriestrasse 66 CH 6302 Zug Tel 41 58 767 67 67 Fax 41 58 767 61 61 info vzug com www vzug com Service Centre Tel 0800 850 850 1058310 R02 ...

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V-ZUG CCSXSL60c, Operating Instructions Manual

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