Basic Troubleshooting Steps
30
My computer isn’t recognizing my modem.
Possible solution:
30
My software isn’t recognizing my modem.
31
My modem won’t dial out or doesn’t answer incoming calls.
33
Office Users
33
Voice Mail Users
33
My modem sounds like it’s trying to connect to another modem but
fails.
33
My modem isn’t achieving a 56K Internet connection.
33
Internal ISA Modems
34
Basic Troubleshooting Steps
34
My computer isn’t recognizing my modem.
35
My software isn’t recognizing my modem.
37
My modem won't dial out or doesn't answer incoming calls.
39
Office Users
39
Voice Mail Users
39
My modem sounds like it's trying to connect to another modem but
fails.
40
My modem isn't achieving a 56K Internet connection.
40
Internal PCI Modems
41
Basic Troubleshooting Steps
41
My computer isn't recognizing my modem.
41
My software isn't recognizing my modem.
44
My modem won't dial out or doesn't answer incoming calls.
45
Office Users
45
Voice Mail Users
46
My modem sounds like it's trying to connect to another modem but
fails.
46
My modem isn't achieving a 56K Internet connection.
46
Help Resources
47
World Wide Web
47
U.S. Robotics Knowledgebase
47
Are You Still Having Problems?
47
Customer Support via the Phone
48
In the United States
48
If You Need to Return the Modem to U.S. Robotics for Repair
48
In the United States:
49
In Canada:
49
Summary of Contents for 3CP5695
Page 1: ...http www usr com U S Robotics Modems User s Guide Published February 2001 p n R46 0041 00...
Page 10: ...4 CHAPTER 1 56K FAXMODEM PRODUCT FEATURES...
Page 16: ...10 CHAPTER 3 UNINSTALLING A U S ROBOTICS MODEM...
Page 56: ...50 CHAPTER 4 TROUBLESHOOTING AND HELP RESOURCES...
